As a bilingual hospitality graduate with hands-on experience in outdoor catering and hotel operations, I bring adaptability and a strong work ethic to any role. Fluent in both Hindi and English, I'm eager to contribute my skills to a dynamic team and grow within the hospitality industry.
harshkumarsharma029@gmail.com 8750675333 New Delhi, India
EDUCATION SKILLS Diploma in Hotel Management Leadership Customer Service YMCA - New Delhi 10/2022 - 10/2024, 63.4 % Communication Skill Adaptability
Time Management Team Player Problem Solving
Class 12 CBSE - New Delhi 04/2021 - 05/2022, 80.2% PERSONAL PROJECTS Class 10 Destination Wedding Planner (02/2024) CBSE - New Delhi With a keen eye for detail and a passion for creating unforgettable 04/2019 - 05/2020, 47.5% experiences, I planned and executed a successful destination wedding. I expertly coordinated themed events and ensured a seamless celebration for the couple and their guests.
WORK EXPERIENCE Trip Advisor with TR Tour & Travel
With a focus on personalized travel experiences, I successfully Industrial Exposure Trainee planned and executed diverse itineraries, ranging from leisure trips to corporate events, ensuring seamless travel arrangements for The Park clients. 03/2024 - 10/2024, New Delhi, India Achievements/Tasks Banquet Services: Gained experience in organizing events, ADDITIONAL COURSES creating customized decorations, and managing guest experiences effectively. Hospital Management Certificate with Alison Educational Platform Kitchen Operations: Learned various recipes and kitchen Key areas covered in the course are Financial management, Human resource management under a senior chef, including food resources, Legal and ethical considerations. estimation and optimal utilization of resources. Front Operations: Managed restaurant front operations by Fundamental of Hotel Management with Coursera serving food, customizing dishes to meet client preferences, Educational Platform Key areas covered in the course are Introduction to hospitality, Hotel and resolving customer queries efficiently. operations, Customer service, Revenue management, Hotel Receptionist Duties: Represented the organization as the marketing. first point of contact, welcoming guests, and allocating hotel resources sustainably to enhance guest satisfaction. Housekeeping: Ensured high standards of hygiene and LANGUAGES guest comfort, performing a variety of tasks to maintain a English Hindi clean and welcoming environment. Full Professional Proficiency Native or Bilingual Proficiency
Hospitality Intern The Imperial New Delhi INTERESTS 03/2023 - 02/2024, New Delhi, India Achievements/Tasks Bike Riding Photography Cooking Dance Assisted with outdoor catering and hotel management operations: Gained hands-on experience in managing events, coordinating with vendors, and ensuring smooth operations. Supported guest management and query resolution : Developed strong customer service skills by addressing guest inquiries and resolving issues efficiently. Handled on-site booking systems : Acquired proficiency in using booking systems to manage reservations and ensure accurate records. Worked during night shifts : Demonstrated flexibility and reliability by performing tasks during non-standard hours, contributing to the overall success of operations.
