THE INDUSTRIAL ATTACHMENT REPORT

CARRIED OUT AT

THE KAKAMEGACOUNTY WATER AND SANITATION

COMPANY .
INDUSTRIAL ATTACHMENT REPORT
NAME: PETER VIKATSI

COURSE: WATER TECHNOLOGY

LEVEL: DIPLOMA II

INSTITUTION: SIGALAGALA NATIONAL

POLYTECHNIC

DEPARTMENT: BUILDING AND CIVIL

ENGINEERING

ADM NO: AIP/19026/23J

DURATION: 1ST JANUARY TO 31ST MARCH

INDUSTRY/ COMPANY: KAKAMEGA WATER AND

SANITATION

PRESENTED: KAKAMEGA COUNTY WATER AND

SANITATION SERVICE COMPANY.

PHONE NUMBER: 0798521548

ID NUMBER: 33306405
TABLE OF CONTENT PAGE

DEDICATION ………………………………………………………………………………….……......iv
DECLARATION…………………………………………………………………………………..….…..v
ACKNOWLEDGE………………………………………………………………………………..……...vi
CHAPTER ONE
HISTORY OF THE COMPANY………………………………………………………………….……....1
MAIN FUNCTIONS/ACTIVITIES OF THE CONPANY……………………………………………....2
VISION/CORE VALUES OF THE COMPANY…………………………………………………………3
CHAPTER TWO
PERSONAL OBJECTIVE………………………………………………………………………..….…...4
ORGANIZATION OBJECTIVES ON ATTACHEE…………………………………………………..…4
INSTITUTION OBJECTIVES………………………………………………………………………..….4
ORGANIZATION STRACTURE…………………………………………………………………..……5
ROLE AND RESPONSIBILITIES OF THE ATTACHEE………………………………………………5
KEY FUNCTION OF THE DEPARTMENT…………………………………………………………….5
CHAPTER THREE
METHODOLOGY………………………………………………………………………………………25
OBSERVATION………………………………………………………………………………………....25
PHOTOGRAPHY……………………………………………………………………………………….25
SUCCESS OF THE ATTACHMENT EXERCISE……………………………………………………..27
CHALLENGE`S ENCOUNTERED……………………………………………………………………27
REMEDIES TO ATTACHMENT……………………………………………………………………....28
FAILURE OF ATTACHMENT………………………………………………………………………...28
CHAPTER FOUR
CONCLUSION…………………………………………………………………………………………29
RECOMMENDATIONS……………………………………………………………………………….30
REFERENCE…………………………………………………………………………………………..31

iii
DEDICATION
I hereby dedicate this report to KAKAMEGA COUNTY WATER SANITATION COMPANY., and
area manager together with supervisors who helped me and supported me towards my period of
attachment, secondly, I would like to dedicate to my beloved institution SIGALAGALA NATIONAL
POLYTECHNIC and the entire community of Lumakanda people. Also I directly send to my family
members thanking them for their support towards the period that I have been in college until the time that
I have been in my attachment.

iv
DECLARATION
I strongly declare that the content contained here is of my own knowledge and also research and that a
copy has not been submitted to any institution, I firmly declare that the knowledge and the content
contained here is best of my experience
Student
Name ………………………………………………………………………………
Signature……………………………………………………….
Date ……………………………………………………………………..

DECLARATION BY THE SUPERVISOR

Supervisor Name…………………………………………………………………….
Signature ……………………………………………………………………………
Date……………………………………………………………………………

Official stamp

v
ACKNOWLEDGEMENT

I hereby acknowledge this to my beloved company KAKAMEGA COUNTY WATER SANITATION

COMPANY, area Manager Valentine , my beloved supervisor Mr Mark and the entire staff of the
company.I also acknowledge it to my beloved institution Sigalagala National Polytechnic for being
supportive towards my studies.

vi
 CHAPTER ONE

INTRODUCTION

Kakamega County Water and Sanitation Company Limited (KACWASCO) is a Water Service
Provider (WSP) established under the Kakamega County Water and Sanitation Services Act
2021, incorporated under the Companies Act 2015.

The Company is a wholly owned agency of the County Government of Kakamega mandated to
provide Water within the areas of service as approved and regulated by the Water Services
Regulatory Authority (WASREB). The Company took over Water and Sanitation Services
provision from Lake Victoria North Water Services Board (Now Lake Victoria Water Works
Agency) as from July 2016 following transfer of water and Sanitation Services to the County
Government of Kakamega in line with the provisions of the Constitution of Kenya 2010.

KACWASCO is currently providing clean, safe, and quality water to approximately 78% of the
Kakamega county urban and peri- urban population (Estimated to be 432,284). It provides
sanitation services to approximately 14% of the population within its coverage area. Despite the
various challenges, KACWASCO is on a journey to connect the entire population in the areas of
supply to
improved water and sanitation services. Water and Sanitation services to the rural population
is provided by Kakamega County Rural Water and Sanitation Company recently formulated by
the county government. The total population in Kakamega county is estimated 1,867,579
according to the 2019 Kenya census. The Kakamega County Integrated Development Plan
(CIDP 2018-2022) envisions to increase the population using improved water sources from
61.1% to 90% and ensure access to improved sanitation services. This is in partnership with all
stakeholders including, the National Government, Kakamega County Ministry of Environment,
Health and Water, Water Resources Authority, Lake Victoria Water Works Development
Agency, Water Resource Users Associations (WRUAs) and Water, Sanitation & Hygiene
(WASH), and other development partners.

During the period of attachment, at Kakamega County Water Sanitation Company, we got
introduced to different and various departments at the organization.
ESTABLISHMENT

The organization was incorporated under the company act (Cap 486). It took over the operation
of Water Utility from Lake Victoria North Water Board on 1st July 2016 following a separation
of water Supply between Kakamega and Busia Counties.

The organization is responsible for treating the raw water, providing safe clean water, connection
and disconnection of Customer meters, and management of waste water.

AREAS AND SCHEMES

Kacwasco is made up of five areas and schemes ie

Areas

 Kakamega
 Shinyalu
 Mumias
 Shitoli
 Malava

Schemes

 Tindinyo
 Butere
 Muranda
 Lumakanda

MAIN FUNCTIONS OF KAKAMEGA COUNTY WATER AND SANITATION

COMPANY LIMITED (KACWASCO

 Quality water provision to the residents of Kakamega

 Financial sustainability for economic growth.
 Water sanitation and sewage infrastructure development
 Institutional capacity strengthening
 Operational efficiency and customer service

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Vision

To be the most effective and efficient water and Sanitation service provider.

Mission

Sustainability provides quality affordable reliable water and sanitation service to our Customers
and customer in accordance with Kenya statutory regulations.

Motto

Health water, Healthy livelyhood (Maji Safi , Afya bora)

CORE VALUES

 Customer Focus
 Professionalism
 Accountability
 Integrity
 Honesty
 Equity/Fairness
 Team work

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 CHAPTER TWO
PERSONAL OBJECTIVES
 Being reliable and flexible service provider
 Being honest and fair in my duties.
 Provide quality services to the customers in satisfactory manner.

ORGANIZATION STRUCTURE

Organization structure of the Company

(Flow chart)

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ROLE OF ATTACHEE

 Be good time manager- arrive early

 Follow the rules
 Commitment i.e carryout the task commissioned by the supervisors.

We basically got attached in the following three departments namely:-

1) Non Revenue Water section.

2) Operation and Maintenance section.
3) Geographical Information system.
4) Plumping
5) Sewerage section

NON REVENUE WATER

This is the section that deals with treatment of raw water, conveyance of treated water from
treatment plant to consumers, pipe network, water loss management, zonal water production
analysis and operation of non-revenue equipment’s.

a) Water balance table

b) Treatment plant (Raw water treatment)
c) Water supply system.
d) Distribution network
e) Main line appurtenances
f) Water pipeline designed installation.
g) Pipe network.
h) Mechanism of water loss.
i) Water production data analysis
j) Non-Revenue equipment’s operations.

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 a) Water balance table

System input

Authorized Non- Authorized

Billed Authorized Unbilled Authorized Physical losses Commercial

losses

Metered Wash-out Leaks, Bursts, Illegal

connection

Flat rates FH, Back wash Overflow Stuck

meters

Meter
under/over

Revenue water Non-Revenue water

registering.

NRW NRW

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 b) Treatment of raw water.

The water treatment plant of KACUWASCO is located at Nandi County in Tindinyo Town. We
visited the treatment plant in two occasions and we were taught on how water is being treated
and supplied.

AT THE IN TAKE

Plain sedimentation

A weir is constructed along the river to:

 To reduce the speed of water

 To raise the level of water
 To allow for settlement of physical object commonly known as plain sedimentation.

Screening

The raw water is then passed though;

 Coarse screen- to eliminate large physical object

 Fine screen –the finer physical object that are not retained on coarse screens are retained
here

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Passing through a raw water Master bulk meter in order to calculate the volume of water taken
for treatment

The sample of raw water is taken to the laboratory for the jar to determine the amount of Alum
(aluminum sulphate), Al2 {SO4}3

Jar test

It is a test done to determine the amount of alum that will be used to treat the raw water.

The test is done using a laviband water sample placed in around six beakers of the same volume,
different amount of alum is added in each beaker and put under the a laviband which carries out
the stirring process.

The stirring process is timed with different revolutions set as from 200 with a difference of 50
after time elapsion

At the end of the test, one sample is taken and the quantity in it will be used to determine and
calculate the total amount of alum that is required during treatment.

At the treatment plant inlet, coagulants (Aluminum Sulphate) from laboratory is added to the raw
water then channeled to the baffling chamber.

i) Baffling Chamber

This is the first chamber; it is fitted with baffles to give more time for mixing of raw water and
coagulants for formation of flocs the water is then passed to the sedimentation tank.

8
ii) Sedimentation tank

This tank allows the settlement of flocs and clean water free of flocs is channeled to decantation
chamber.

iii) Decantation chamber

This tank has decantation basins it ensures no solid objects/flocs passes through to the filtration.

Iv ) Filtration

Water is then filtered using a sand medium filter and the water is taken for disinfection.

v) Chlorination

Disinfectants are added, i.e. the water is chlorinated by addition of measured quantity of chlorine

Pro-chlorination is avoided as the chlorine react with algae to form carsonegic substances that
causes cancer.

Vi) Storage tank

The clean water is then taken to underground storage tank of 25 million in capacity.

The storage tank is fitted with breathers the top to allow for air circulation and marbles to
facilitate the cooling process of the water.

Back wash: This is an elevated water tank that acts as water storage tank, the water from this
tank is used to wash the sand filter medium.

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Aeration

Sedimentatio Decantation
Alum n Tank troughs

Baffling Chamber

Sand filter
medium
Storage tank

Chlorination

From back-wash to clean filters.

WATER SUPPLY SYSTEM

There are two methods of water conveyance. i.e.

i ) Pumping main-by use of electricity to pump water

ii) Gravity main-water flowing gravity.

c) WATER PIPELINE DESIGN AND INSTALLATION

Installation of the water pipeline

i) By the use of the tape measure, setting out of chain ages was done at intervals of 10m apart;
then making it done by the use of pegs.

ii) A trench of 120M x 0.34M x 0.67M was excavated for laying of the pipe.

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iii) The pipe of (1 ½ )” HDPE pipe was laid in the trench and covered with murram

iv Compaction was done in three layers each 300mm by the use of tamping rod.

v) Back filling was then done to fully cover the trench.

-At the peaks, the line is fitted with air valves that (AV), (orifice) to release air to allow free flow
of water.

-At Depression, the line fitted with wash out (WO) to allow mud and silt to be removed from the
water line.

1M AV

B.M 1WO WO

d) Pipe Network

There are two types of pipe networks i.e.

i) Tree trunk (Series)

(ii) Ring connections (Parallel)

In KACUWASCO, both methods are applied.

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MAIN LINE APPURTENANCES

They are infrastructure installed on both water main line and distribution lines to ensure free
flow of water, for the purpose of maintenance and also to quantify the water that passes through.

 Air valve- eliminating air in main line to ensure free flow of water and also absorption of
air in the line when the line is dry to eliminate vacuum to prevent dirty contaminants
from contaminating water.
It is installed at the highest points (peak) on the water lines.
 Wash out- it is a T connected to sluice valve installed the lowest points
(depression) on the line, for cleaning of the water line.
 Sluice valve- for controlling water flow and maintenance of water meter.
 Sectional valves- installed at a specified and designed intervals along the main line, it is
used for maintenance of the line.
 Pressure reducing valve- reducing pressure of water downstream and increasing pressure
of water upstream
Installed where the pressure is very high to reduce the pressure
 Non return valve- preventing back flow of water, mainly installed uphill
 Fire hydrant- used to draw water from the line by fire fighters to fight the fire.
 Strainer- prevent physical object from destroying the meter, installed mostly before the
meter.
 Meter –used to quantify the water.
 Ball valve- installed in storage water tanks to prevent over flow.
Installed at the inlet of the tanks

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(e) WATER LOSSES.

There are two types of water losses

1) Physical Water losses

 Leaks of pipes carrying water
 Pipe bursts

ii) Commercial water losses.

 Meter under registering-This happens when the consumer water meter records a value
lower than the volume that has actually passed through.
 Errorism: Error in reading the meter by meter readers.
 Water theft/illegal connection.
 Flat rate: refers to estimations of volume of water used where water meter is not installed.
 By pass-Water not passing through the consumer meter

(F) ZONAL VOLUME OF WATER PRODUCTION AND ANALYSIS.

-Kakamega is escalated into district metered Areas( DMA).

-District metered Area-refers to a given area with known number of consumer who are metered
and can be easily managed in terms of providing water and managing water loss. Zonal-given
geographical area with known number of consumers connection, which is made up of two of
more DMAS.

Kakamega area has four zones

Zones A Zone B Zone C

Milimani DMA Maraba DMA Amalemba DMA
Lurambi DMA Town Scheme DMA Otiende DMA
Kefco DMA Murram DMA
Zone D
Lutonyi DMA Murram DMA

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Each DMA or Zone has a master bulk meter which is read daily and volume of
Water pumped into a zonal in a month can therefore be known.
Consumer’s meters within a given zonal are read twice in a month to know the amount of water
consumed by each consumer in a given month, then compared to the production volume read
from the bulk meter.

Water loss can therefore be found by getting the difference between production volumes read
from the meter bulk meter and billed volume obtained from the customer meters.

Water loss = Production volume-Billed volume.

Non percentage revenue water – is percentage water loss in a given zonal/DMA in a given
month.

% NRW = (Production volume-Billed volume) x 100%

Production Volume

The acceptable percentage NRW is 25%

Any volume above 25% indicates much water loss.
Percentage non-revenue water can be reduced by curbing the physical & commercial water
losses.

PRODUCTION VOLUME AND BILLED VOLUME OF KEFINCO DMA IN THE

MONTH OF APRIL 2021
DAT JUNE JULY AUGUST SEPT

P.V. 10663 12420 9978 9004

B.V 4472 5342 5267 5771

W.L. 6191 7078 4711 3233

%NRW 58 57 47 36

PV – PRODUCTION VOLUME

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BV- BILLED VOLUME
WL- WATER LOSS
NRW- NON REVENUE WATER
14000 70

12000 60

10000 50

8000 40 P.V.
B.X.
6000 30 W.L.
%NRW
4000 20

2000 10

0 0
JUNE JULY AUGUST SEPT

(g) Non Revenue water Equipments

Graduated water bucket

This is used to test the water consumer meter is accurate components.

Graduated water bucket i.e. 200m3 Stop cork

Meter under test

200m3 graduated
water bucket
Gate value Standard meter

Procedure

The get value is first closed and the initial meter reading is recorded.

15
A graduated bucket is then placed at the tap to called water up to the required level of about
200m3.

The gate value is then opened and the stop watch is started to record the duration of the time
required to fill the bucket of 200m3

When the bucket is full to 200m3 level, both the tap and gate value are closed and stopped watch
stopped.

%Error= (Difference in MUT Reading – Difference in STD Reading) x100%

Difference in STD Reading

% meter error = 198-200 x100 = 1%

200

PORTABLE METER TESTING KIT

The most common one is HYDROTEST V4

Components

(i) Main meter body-connected to display Module.

(ii) Display module- display readings on the screen.
(iii) Measuring gauge –control the flow rate of water.
(iv) Flexible tubes – i.e. inlets and outlets.

Steps

 Main meter body is connected to the display module and the meter testing kit
automatically turns on and the display module it is displayed as Hydrotest V4.
 The outlet is then connected to the meter under test in series and inlet connected to the
source of water.
 Using the meter knob on the main water body flow rate is controlled until the desired
flow rate is obtained.
 It has pressure gauge showing the pressure of the water passing through the meter.
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  The process is then started and measurements taken.

Details entered in display Module

(1) Customer details

 Client name
 Client telephone number
 Client account number

Meter Details

 Size of the meter (DN)

 Plow rate i.e. m3/h.
 Meter serial number.

Other Details

Programmed volume is 20m3

Number of tests i.e. 1, 2, 3, 4, 5……..

Meter reading before test

Results

% error of water under test

Volume of water

Flow rate of water

Technical Analysis

17
Has the meter passed the test or fail according to the % error obtained.

DATA ANALYSIS

FLOW RATES

Qmin –This is the minimum flow rate that can make the meter to sense and start recording.

Qt- Known as Q transitional, the flow rate at which Q min changes to Q max

Qn- Q normal, the flow rate at which water flows steadily.

Q max – Q maximum the maximum flow rate that the meter can support, past that, the meter
breaks

COMPONENTS

Graduated meter rule with mounted sensors.

Ultrasonic cables- connecting the sensors and the display module

Main ultrasonic display module (porta flow)

Methods of mounting on the pipes

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There two methods of mounting the sensors on the pipe carrying water.

(i) V-Method.

Sensor Sensor

(ii) Z-Method Sensor

Sensor

Angles of placement of sensors on the pipe

The appropriate angle is 450 (Side way)

At 900; this means placing the sensor at the top of the pipe, at the top of the pipe there is only air
bubbles and not water.

At the bottom; there is silts brought about by flow of water.

CONNECTIONS

The sensors are connected with the main display module (porta flow using two ultrasonic cubes
i.e. blue and red.

Red cables; this cable is connected to the upstream sensor.

Blue cable; this cable is connected to the downstream sensor.

Details entered

After entering the required details to the port flow it automatically gives the separation distance
between the sensors.

Details

 Site name

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  Pipe specifications
 Kind of fuel (water, milk, paraffin)
 Viscosity
 Pipe parameters i.e. diameter, maternal of the pipe, under lining etc.

Operation

During normal operation, the upstream and downstream sensors send and receive ultrasonic
beams simultaneously.

Timing starts when the ultrasound beam is sent and ends when the other party receives the
ultrasound beam.

The time taken by propagating wave against the counter current is greater than the time taken by
the propagating wave in the direction of flow, the difference in the time is used to calculate flow,
and the difference in the time is used to calculate flow rate and velocity because the parameter of
the pipe is known.

Ultrasonic thickness gauge

Used to measure the wall thickness of the pipe

Water leak detector

Used to detect water leakages underground that cannot be seen

Metallic pipe locator

Used to locate all metallic pipes in the ground by producing a different sound at the point where
there is a metallic pipe.

Parts of the meter

Propeller relates due to movement of water

Transducer-causes the magnetic field to rotate.

Magnetic field-rotates the centre

Counter – records the readings

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Meter body –encloses the other meter parts

OPERATION AND MAINTAINANCE

This is the department that is responsible for carrying out all the operation and maintenance of all
the pipeline water lime in case of anomalies.

In this department we were introduced to meter and meter servicing.

Water meter-Measures the volume of water passing through by knowledge of flow rate.

There are different types of water meters.

(i) Water Master Meter

It is fitted along the main line from treatment plant to the storage. Measures the volume of water
released from treatment plant to the storage.

(ii) Bulk meter –Installed in the distribution line that convey water from storage thanks to
zonal in DMAS.

(3” and 4”) inches

(iii) Consumer Meter: Installed in the water lines taking the water to the consumer
houses/rental.
(3/4)” and (1/2)”

Classes of Meter

Water meters are classified into classes depending on the pressure they can sustain i.e.

Class A-Can support lower pressure.

Class B-Can support high pressure than A

Class C-Installed in areas of high pressure

Class D-Installed in areas of high pressure and where the pressure keeps in varying.

Volumetric meters – quantify water by use of piston.

Velocity Meters – quantify water by use of impellers.

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ANOMALIES:

Anomalies- These are challenges in the zonal/district metered areas that results into water loss
hence increase in the percentage non-revenue.

They are:

(i) Dry lime (DL)-no water in the line due to air

(ii) Absent consumer (AC) - consumer missing in the system
(iii) No meter (NM) –meter missing on site
(iv) Suspected illegal-(SI) –This refers to water theft.
(v) Buried meter – (BM) – buried by soil
(vi) Stuck meter –meter not able to rotate and record the readings
(vii) Site unknown –(SF)
(viii) Disconnection –(XD)
(ix) No water (NW)
(x) Burst pipe –(BP)-
(xi) Stolen meter
(xii) Different serial number
In the meter –DN
(xiii) Submerged Meter

Meter Servicing

This refers to the repair and maintenance of facility meters.

They include:

Exposing of burned meters

(i) Exposing the buried meter. For easy. Meter reading and record taking.
(ii) Removal of the solid object that interferes with the normal rotation of the meter
propeller of stuck meter.
(iii) Replacing of old magnet by new magnets to create strong magnet field that result into
proper functioning of the meter.
(iv) Replacing of faulty meter by new ones.
(v) Disconnecting customers who are defaulters.

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Types of pipes & fittings

There are different types of pipes used to convey water:

HDPE high density polythene pipe –Used in high pressure zones

PVC Polyvinyl Chloride Pipe-Used in low pressure zones

PPR pipe - Used in high pressure zones

Galvanized iron pipe –Used in main water line

Sizes

A pipe of one inch=25mm in diameter

Water fittings

(i) Rangers – This is used to join two pipes of the same size but different classes i.e. A,
B, C, D.
(ii) Flange Adapter – This is used in the installation of water bulk meter to join the meter
and the pipes.
(iii) GI Union – Used for connecting two pipes of the same size.
(iv) GI socket – Used to join two pipes of the same size, joining of connecting gate value
and the GI nipples.
(v) Reducing socket – It is used where the size of the pipe carrying water is to be reduced
from high diameter to another diameter.
I.e. ¾ inch to ½”

Adapters – Used in the connection of the gate values and the water meter.

Elbow – Used as changing point in the water pipeline line/ changing direction.

Bend – Also used as changing point

T – Used in the off take lines from the main line.

+ - T plus (cross type)

T – Reducing T (an equal T)

T – Normal T (equal T)

23
Saddle clump – connect an off take line and the main line

Reducing bush; connecting pipes of different sizes

GF nipple – Connecting different fittings of the same sizes

SEWARAGE SECTION

The section deals with treatment of waste water

The waste water from the household is channeled to sewer main line then conveyed to the
company’s sewerage treatment plant.

The sewer line is designed in such a way that ;the service line from the household is smaller in
size and the size increases as the line approaches the treatment plant, this is to allow free flow of
waste matter by avoiding blockade

The line has several man holes installed at interval of 25 meters for inspection and for the
purpose of maintenance incase of blockage

Functions of man holes

 Giving directions
 Changing direction of sewer line
 Cleaning the sewer line
 Unblocking the sewer line
 To avoid overflowing of waste
 To avoid bad smell.

CHAPTER THREE

OBSERVATION.

 During the exercise I observed so many things in the field

24
  Fast and foremost in observed on how treatment of water is done starting from rough
screen to fin screen of the sewer.
 How water is being controlled from the main tanks until it reaches to the customer
 How vj,Ranger coupling and clamps are being connected in the pipe of different sizes.
 Meter reading and different sizes of the water meters.
 How treatment, disconnection, unblocking blocked sewage is done
 How billing and Revenue collection is done.

PHOTOGRAPHY

25
SUCCESS OF THE ATTACHMENT EXERCISE
The exercise has been done well though there were some challenges but it has been a good exercise to
me, I have gained knowledge and have experience on how to approach the client, how to provide good
service to the customer and so many things.

26
CHALLENGES ENCOUNTERED
 Working in hostile environment
 Harassment in working place
 Difficulties in convincing customers to pay revenue
 Lack of protection gears which lead to irritation of work
 Insufficiency of tools
 Poor time management

REMEDIES TO CHALLENGES
The company should provide good working environment to attaches
The company should provide protective gears when doing sewerage maintenance
The company should provide attaches with quality services like teaching them on sanitary
appliances and how to purify water.

27
 CHAPTER FOUR
RECOMMENDATIONS

28
 Personally , I recommend that the company should provide basic platform for attachment
in areas like in house plumbing, borehole maintenance and also supervisor to organize
oral questions for attachees ,check on their capabilities in the specified fields of study
while in attachment. Last and not least the company should make arrangements and
create a room for attachees in the ICT department in order for them to know how billing
is done.

CONCLUSION

I gained various skills and experiences from the company including;

29
 ● Experience- I gained hands on skills especially in the water and sanitation department, it
through troubleshooting and attending to employees needs to make it possible for them to
work, networking, pipes maintenance and a bit of system development. I also worked
with the Water and Sanitation team; dealing with meter reading and screening.
● Communication skills- Without communication you cannot listen and interpret what the
seniors needs are. By doing this at an almost daily basis, I encountered different
employers which this helped improve my communication skills.

In conclusion , the attachment in THE KAKAMEGA COUNTY WATER AND

SANITATION COMPANY provides the perfect learning condition for students taking any
related course in water technology.

The general public needs to be sensitized on the importance of the existence of water offices so
that everyone would benefit in matters involving no water cases.

I would also like to acknowledge that the Industrial Training offered by the school has been of
great importance and assistance during my attachment period. Most of the things taught during
the learning is what I have applied here in the workplace. Therefore, I can confidently say that as
students I’m equipped to solve various problems successfully.

30
REFERENCE

 Area manager Valentine, The Kakamega County Water And Sanitation Company
 Controls officer Mr. Mark, Kakamega County Water And Sanitation Company
 Non-revenue staff member George Ikariot
 Waste water supervisor Mr Oundo.
 Water quality section Madam Helga.

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