H EALTH
H EALTH
H EALTH
GEM/2024/B/5337308
Dated/ दनांक : 29-08-2024
Total Quantity/कुल मा ा 1
Item Category/मद केटे गर Upper Gastrointestinal Video Endoscope Unit (V2) (Q2)
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Bid Details/ बड ववरण
(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the
relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service
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Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this
Policy./जेम क शत के अनुसार ईएमड छूट के इ छुक बडर को संबंिधत केटे गर के िलए बड के साथ वैध समिथत द तावेज़ तुत करने है ।
एमएसई केटे गर के अंतगत केवल व तुओं के िलए विनमाता तथा सेवाओं के िलए सेवा दाता ईएमड से छूट के पा ह। यापा रय को इस नीित के
दायरे से बाहर रखा गया है ।
(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन
जमानत रािश, जहां यह लागू होती है , लाभाथ के प म होनी चा हए।
Beneficiary/लाभाथ :
DD(A),NEIGRIHMS
Neigrihms, Shillong, Department of Health and Family Welfare, North Eastern Indira Gandhi Regional Institute of
Health and Medical Sciences (NEIGRIHMS), Ministry of Health and Family Welfare
(Deputy Director Admn)
1. If the bidder is a Micro or Small Enterprise as per latest definitions under MSME rules, the bidder shall be
exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria" subject to meeting of
quality and technical specifications. If the bidder is OEM of the offered products, it would be exempted from the
"OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. In case any
bidder is seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility
for exemption must be uploaded for evaluation by the buyer.
2. If the bidder is a Startup, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and
"Experience Criteria" subject to their meeting of quality and technical specifications. If the bidder is OEM of the
offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of
quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria,
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.
3. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
4. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM {themselves or
through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any
Central / State Govt Organization / PSU for number of Financial years as indicated above in the bid document
before the bid opening date. Copies of relevant contracts to be submitted along with bid in support of having
supplied some quantity during each of the Financial year. In case of bunch bids, the category of primary product
having highest value should meet this criterion.
5. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product
during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid
document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period
shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old,
the average turnover in respect of the completed financial years after the date of constitution shall be taken into
account for this criteria.
6. Preference to Make In India products (For bids > 200 Crore) (can also be used in Bids < 200 Crore but only
after exemption by competent authority as defined in Deptt of Expenditure OM dated 28.5.2020): Preference
shall be given to Class 1 local supplier as defined in public procurement (Preference to Make in India), Order
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2017 as amended from time to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry
for specific Goods/Products. The minimum local content to qualify as a Class 1 local supplier is denoted in the bid
document. If the bidder wants to avail the Purchase preference, the bidder must upload a certificate from the
OEM regarding the percentage of the local content and the details of locations at which the local value addition is
made along with their bid, failing which no purchase preference shall be granted. In case the bid value is more
than Rs 10 Crore, the declaration relating to percentage of local content shall be certified by the statutory auditor
or cost auditor, if the OEM is a company and by a practicing cost accountant or a chartered accountant for OEMs
other than companies as per the Public Procurement (preference to Make-in -India) order 2017 dated 04.06.2020.
The buyers are advised to refer the OM No.F.1/4/2021-PPD dated 18.05.2023.
OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public Procurement Policy
for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in India) Order, 2017.
7. Purchase preference will be given to MSEs having valid Udyam Registration and whose credentials are
validated online through Udyam Registration portal as defined in Public Procurement Policy for Micro and Small
Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises and
its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to avail themselves of the
Purchase preference, the bidder must be the manufacturer / OEM of the offered product on GeM. Traders are
excluded from the purview of Public Procurement Policy for Micro and Small Enterprises and hence resellers
offering products manufactured by some other OEM are not eligible for any purchase preference. In respect of bid
for Services, the bidder must be the Service provider of the offered Service. Relevant documentary evidence in
this regard shall be uploaded along with the bid in respect of the offered product or service and Buyer will decide
eligibility for purchase preference based on documentary evidence submitted, while evaluating the bid. If L-1 is
not an MSE and MSE Seller (s) has / have quoted price within L-1+ 15% (Selected by Buyer) of margin of
purchase preference /price band defined in relevant policy, such MSE Seller shall be given opportunity to match
L-1 price and contract will be awarded for 25% (selected by Buyer) percentage of total quantity. The buyers are
advised to refer the OM No. F.1/4/2021-PPD dated 18.05.2023 OM_No.1_4_2021_PPD_dated_18.05.2023 for
compliance of Concurrent application of Public Procurement Policy for Micro and Small Enterprises Order, 2012
and Public Procurement (Preference to Make in India) Order, 2017. Benefits of MSE will be allowed only if seller is
validated on-line in GeM profile as well as validated and approved by Buyer after evaluation of documents
submitted.
8. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and
for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc.
This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any
impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of
quoted prices which would be determined by the buyer based on its own assessment of reasonableness and
based on competitive prices received in Bid / RA process.
9. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or
similar Category Products for 30% of bid quantity, in at least one of the last three Financial years before the bid
opening date to any Central / State Govt Organization / PSU. Copies of relevant contracts (proving supply of
cumulative order quantity in any one financial year) to be submitted along with bid in support of quantity
supplied in the relevant Financial year. In case of bunch bids, the category related to primary product having
highest bid value should meet this criterion.
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Specification Name/ विश का Bid Requirement/ बड के िलए आव यक (Allowed
Specification
नाम Values)/अनुमत मू य
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Specification Name/ विश का Bid Requirement/ बड के िलए आव यक (Allowed
Specification
नाम Values)/अनुमत मू य
Minimum Average lamp life 5000 hours of continuous use for LED Lamp
COMPUTER SYSTEM Processor of the PC Core i5, Core i7, Core i9 Or higher
SPECIFICATIONS
Operating System Window 10 or above
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Specification Name/ विश का Bid Requirement/ बड के िलए आव यक (Allowed
Specification
नाम Values)/अनुमत मू य
Comprehensive Maintenance
*Warranty displayed under the AMC/CMC Details section will supersede the warranty displayed under the catalog
specfication
Additional Specification Parameters - Upper Gastrointestinal Video Endoscope Unit (V2) ( 1 pieces )
Specification Parameter
Bid Requirement (Allowed Values)
Name
warranty :-5 years and CMC:-5 years And must include all then equipment
warranty :-5 years and CMC 5
and scopes supplied in this bid ,Certification :-Quoted model must have
years ,Certification :-
Certification from USFDA/BIS/European CE certifications
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Specification Parameter
Bid Requirement (Allowed Values)
Name
Consignee
S.No./ . Reporting/Officer/ Delivery Days/ डलीवर के
परे षती/ रपो टग Address/पता Quantity/मा ा
सं. दन
अिधकार
Special terms and conditions-Version:1 effective from 31-05-2024 for category Upper
Gastrointestinal Video Endoscope Unit (V2)
1. 1. All Provisions of Drugs and Cosmetics Act, 1940 and Rules (including Medical Device Rule 2017)
made there under as amended till date will always be applicable. This will include all notifications
issued by Central Drugs Standard Control Organization (CDSCO), Ministry of Health & Family Welfare
(MoHFW) and Department of Pharmaceuticals (DOP), Ministry of Chemicals & Fertilizers time to time
in this regard.
2. The sellers are registered on GeM based on the self declaration of valid Medical Device License,
product certification, test reports etc. However, buyers must check and validate the details at their
end for all applicable licenses and certifications e.g., validity and authenticity/genuineness of
Medical Device license, product certification, manufacturer certification/licenses, test reports etc.
3. In case of authorized resellers/distributors, it will be the legal & regulatory liability of the
manufacturer to ensure that their resellers/distributors are operating in compliance with all relevant
laws and regulations and are properly licensed to sell the manufacturer's products, including
verifying the validity and authenticity of Medical Device license held by them.
4. The price offered by the seller/bidder shall not, in any case exceed the DPCO/NPPA controlled price
or price fixed by State Government, if any. The seller must reduce the prices if there is any
reduction in DPCO/NPPA ceiling price or price fixed by State Government, if any.
5. Any other Terms and Conditions which is not included or at variance with the conditions specified in
STC/GTC, may be added by the buyer through Additional Terms and Conditions (ATC) in the bid to
ensure items are procured from authentic/validated source with appropriate and applicable quality.
The above terms and conditions are in reverse order of precedence i.e. ATC shall supersede specific
STC which shall supersede General Terms and Conditions (GTC), whenever there are any conflicting
provisions.
6. Comprehensive warranty: Comprehensive warranty shall include preventive maintenance
including calibration as per technical/ service /operational manual of the manufacturer, service
charges and spares. During the warranty period commencing from date of the successful
completion of warranty period, Service personnel shall visit each consignee site as recommended in
the manufacturer's technical/ service /operational manual, at least once in six months. warranty
shall not be including the consumables. Further there will be 98% uptime warranty during warranty
period on 24 (hrs) X 7 (days) X 365 (days) basis, with penalty, to extend warranty period by double
the downtime period.
7. Service centres: Details of Service outlets in India to render services for equipment to be
furnished to buyer/consignees with complete address, telephone numbers, e mails etc at time of
making the supplies. It shall be the responsibility of seller to ensure that authorized service centres
are available to cater to the areas where supplies are made within reasonable distance from where
the service calls can be handled. Details of toll-free numbers for service call and online registration
of service requests also to be provided buyer/consignee at the time of supplies.
8. Source of supply: It shall be responsibility of seller to provide Documents regarding source of
equipments such as copy of Performa invoice or any other documents to establish that the products
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supplied are manufactured by OEM indicated and sourced from them.
9. Packing and Marking: Medical equipments being very delicate and sensitive packing for the
goods should be strong and durable enough to withstand transit including transhipment (if any),
rough handling, open storage etc. without any damage, deterioration etc. .The size, weights and
volumes of the packing cases, remoteness of the final destination of the goods, availability or
otherwise of transport and handling facilities at all points during transit up to final destination,.
Quality of packing, the manner of marking within & outside the packages and provision of
accompanying documentation shall take into consideration the type of medical equipments being
supplied. The accessories shall be suitably labelled and packed. Each of the package shall be
marked on three sides with indelible paint of proper quality: indicating contract number and date,
brief description of goods including quantity, Packing list reference number, country of origin of
goods and any other relevant details.
10. Spare Parts: Seller shall provide materials, information etc. pertaining to spare parts
manufactured and supplied by the OEM. It shall be ensured that the required spares are available
for purchase at least for 10 years from date of supplies. In case due to any reasons the production
of the spare parts is discontinued sufficient advance notice should be given to the buyer/consignee
before such discontinuation to provide adequate time to purchase the required spare parts etc.
Further, OEM and their service centres/dealers shall carry sufficient inventories to assure ex-stock
supply of consumables and spares for the equipments so that the same are available. OEM or
reseller shall always accord most favoured client status to the buyer/consignee and shall give the
most competitive price for spares and consumables of its machines/equipments supplied.
11. Installation, Training, Manuals: Seller shall be responsible to carry out Installation &
commissioning, Supervision and Demonstration of the goods. They shall provide required jigs and
tools for assembly, minor civil works for the completion of the installation and Training of
Consignee's representatives for operating and maintaining the equipment and supplying required
number of operation & maintenance manual for the goods. In case the category parameters are
specifying any requirements regarding the installations, training and manuals the same shall also
be applicable.
12. Electrical safety checking: Sellers are required to make sure that they furnish the list of
equipments for carrying out routine and preventive maintenance to buyer/consignee .They should
make sure to periodically check the electrical safety aspects as per BIS Safety Standards or
equivalent .In case they do not have required equipment for such testing should ensure that the
equipments checked for electrical safety compliance through labs with facilities for such checking
during every preventive maintenance call.
13. Software: All software updates should be provided free of cost during warranty period.
Buyer Added Bid Specific Terms and Conditions/ े ता ारा जोड़ गई बड क वशेष शत
1. Experience Certificate for the supply of the same to any Govt/ PSU/ any renowned private organisation
along with Supply/ Purchase Order.
2. If the agency is registered under MSME or NSIC, then EMD exemption certificate needs to be enclosed.
3. Buyer Added Bid Specific ATC
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Cost of spares, consumables and accessories not covered under warranty
and CMC period shall be offered as percentage value of the system/Unit i
n the Technical Bid Additional Doc1 (Requested in ATC)"
1
2(Requested in ATC)"
Documents with regard to Original Literature, Product catalogue ,Technic
al datasheet from the firm/O.E.M with Highlighting as per the technical sp
3 ecification must attach At "Additional Doc 3(Requested in ATC)"
Warranty for 5 years followed by CMC for 5 years including Spares & ser
1 vice for all the items supplied
1. Generic
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End User Certificate: Wherever Bidders are insisting for End User Certificat
e from the Buyer, same shall be provided in Buyer’s standard format only.
2. Generic
3. Generic
4. Generic
5. Generic
6. Generic
The successful bidder has to supply all essential accessories required for the s
uccessful installation and commissioning of the goods supplied. Besides stand
ard accessories as per normal industry practice, following accessories must be
part of supply and cost should be included in bid price: All the items and
accessories as per Technical Specification.
7. Generic
The Buyer has an existing set up / inventory of similar products. The offered /
supplied product must be compatible with existing system. The bidder has to
ensure Compatibility of the supplied items or shall have to include in the suppl
y the necessary hardware / software to make them compatible at no extra cost
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to the buyer. The details of items with which compatibility is required are as u
nder: all the spares Including UPS, PC, battery, Printer, Probes & upgradation o
f System Software & third party Software
8. Scope of Supply
Scope of supply (Bid price to include all cost components) : Supply Installation
Testing Commissioning of Goods ,Training of operators and providing Statutory
Clearances required (if any)
9. Turnover
Bidder Turn Over Criteria: The minimum average annual financial turnover of
the bidder during the last three years, ending on 31st March of the previous f
inancial year, should be as indicated in the bid document. Documentary evid
ence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the tu
rnover details for the relevant period shall be uploaded with the bid. In case
the date of constitution / incorporation of the bidder is less than 3 year old, t
he average turnover in respect of the completed financial years after the dat
e of constitution shall be taken into account for this criteria.
10. Turnover
OEM Turn Over Criteria: The minimum average annual financial turnover of th
e OEM of the offered product during the last three years, ending on 31st Mar
ch of the previous financial year, should be as indicated in the bid document.
Documentary evidence in the form of certified Audited Balance Sheets of rele
vant periods or a certificate from the Chartered Accountant / Cost Accountant
indicating the turnover details for the relevant period shall be uploaded with
the bid. In case the date of constitution / incorporation of the OEM is less tha
n 3 year old, the average turnover in respect of the completed financial year
s after the date of constitution shall be taken into account for this criteria. In
case of bunch bids, the OEM of CATEGORY RELATED TO primary product havi
ng highest bid value should meet this criterion.
11. OEM
As per DPIIT notification at the time of e-tender , bidding or solicitation the bids shall be required t
o indicate percentage of local content and provide self-certification ( by Director/ Company Secret
ary) and also give details of the location/s at which value addition is made". Since the bidder here i
s not the local supplier, the same was required to be obtained from the "Class-I local supplier /Clas
s II local supplier”
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Further the details of Calculations of local content areas under:
Answer: Para 2 of the PPP-MII Order, 2017 (as amended on 16.09.2020) defines local
content as
Local content’ means the amount of value added in India which shall, unless otherwise
prescribed by the Nodal Ministry, be the total value of the item procured (excluding net
domestic indirect taxes) minus the value of imported content in the item (including all
customs duties) as a proportion of the total value, in percent.
Mathematically,
Local content = (Sale price - Value of imported content) * 100/ Sale price
Where, “Sale price” means price excluding net domestic indirect taxes and “Value of
imported content” means price of imported content inclusive of all customs duties
Question2. How to calculate Local Content in bids involving supply of multiple items from single bi
dder?
Answer: In case of bids requiring supply of multiple items (say “X1”, “X2” and “X3”) by a single bid
der, the local content in the bid shall be
Local content = ((Sale price of “X1” - Value of imported content in “X1”) + (Sale price of “X2” - Val
ue of imported content in “X2”) + (Sale price of “X3” - Value of imported content in “X3”)) * 100/ (
Sale price of “X1” + Sale price of “X2” + Sale price of “X3”)
Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must ha
ve Dedicated/toll Free Telephone No. for Service Support.
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16. Certificates
Bidder's offer is liable to be rejected if they don't upload any of the certificate
s / documents sought in the Bid document, ATC and Corrigendum if any.
17. Certificates
The OEM of the offered products must have BIS/WHO-GMP/ CDSCO Indian cer
tification or alternate certification as recognized by Government of India
18. Certificates
Material Test Certificate Should Be Sent Along with The Supply. The Material
Will Be Checked by Buyer’s Lab & the Results of the Lab will be the Sole Crit
eria for Acceptance of the Item.
19. Certificates
The bidder is required to upload, along with the bid, all relevant certificates
such as BIS licence, type test certificate, approval certificates and other cert
ificates as prescribed in the Product Specification given in the bid document.
20. Certificates
To be eligible for award of contract, Bidder / OEM must possess following Certif
icates / Test Reports on the date of bid opening (to be uploaded with bid): All t
he product model specific quality certifications like EUROPEAN CE/FDA/BIS & e
lectrical safety certificates IEC .
21. Warranty
Bidder / OEM has to give an undertaking that after expiry of warranty period
, it will provide Comprehensive Maintenance Service for next 5 years for the
offered products at the rate not more than 5% of contract price per annum.
Buyer reserves the right to enter into a CMC agreement with the Successful
Bidder / OEM after expiry of the Warranty period at above mentioned rate a
nd the payment for the CMC charges would be made Biannually after render
ing of the CMC Services of the relevant CMC period. Performance Security of
the successful bidder shall be forfeited if it fails to accept the CMC contract
when called upon by the buyer. CMC would include cost of all the spares Incl
uding UPS, PC, battery, Printer, Probes & upgradation of System Software &
third party Software (Upload the undertaking). The original Performance Sec
urity of contract will be returned only after submission and verification of AM
C Performance Security for 5% of total CMC value valid up to CMC period pl
us 2 months (if there is no other claim).
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22. Warranty
Warranty period of the supplied products shall be 5 years from the date of fina
l acceptance of goods or after completion of installation, commissioning & testi
ng of goods (if included in the scope of supply), at consignee location. OEM Wa
rranty certificates must be submitted by Successful Bidder at the time of deliv
ery of Goods. The seller should guarantee the rectification of goods in case of
any break down during the guarantee period. Seller should have well establish
ed Installation, Commissioning, Training, Troubleshooting and Maintenance Se
rvice group in INDIA for attending the after sales service. Details of Service Ce
ntres near consignee destinations are to be uploaded along with the bid.
23. Warranty
Over and above the normal Warranty terms as per GeM GTC, the successful bi
dder / OEM shall have to provide Comprehensive Warranty during the entire St
andard warranty period as per contract. : The comprehensive warranty shall b
e covering the following scope all the spares Including UPS, PC, battery ,Printe
r ,Probes & upgradation of System Software & third party Software (Upload an
undertaking with the bid confirming compliance by the bidder if Bidder is takin
g onus of this compliance. In case OEM is taking onus of this compliance, OEM
undertaking is to be uploaded along with Bidder undertaking)
24. Warranty
Successful bidder will have to ensure that adequate number of dedicated tech
nical service personals / engineers are designated / deployed for attending to
the Service Request in a time bound manner and for ensuring Timely Servicin
g / rectification of defects during warranty period, as per Service level agreem
ent indicated in the relevant clause of the bid.
25. Warranty
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26. Past Project Experience
For fulfilling the experience criteria any one of the following documents may
be considered as valid proof for meeting the experience criteria:
a. Purchase Order copy along with Invoice(s) with self-certification by the bidder that supplies a
gainst the invoices have been executed.
b. Execution certificate by client with order value.
c. Any other document in support of order execution like Third Party Inspection release note, etc.
Bidders can also submit the EMD with Account Payee Demand Draft in favou
r of NEIGRIHMS EMD SECURITY DEPOSITS payable at MAWDIANGDIANG, SHIL
LONG-793018, MEGHALAYA . Bidder has to upload scanned copy / proof of th
e DD along with bid and has to ensure delivery of hardcopy to the Buyer wit
hin Bid End date & time / Bid Opening date & time.
Bidders can also submit the EMD with Fixed Deposit Receipt made out or pledged in the name of A/
C (Name of the Buyer). The bank should certify on it that the deposit can be withdrawn only on the
demand or with the sanction of the pledgee. For release of EMD, the FDR will be released in the fav
our of the bidder by the Buyer after making endorsement on the back of the FDR duly signed and s
tamped along with covering letter. Bidder has to upload scanned copy/ proof of the FDR along with
bid and has to ensure delivery of hardcopy to the Buyer within Bid End date & time / Bid Opening
date & time.
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Bidders can also submit the EMD with Banker’s Cheque in favour of NEIGRIHM
S EMD SECURITY DEPOSITS payable at MAWDIANGDIANG, SHILLONG-793018,
MEGHALAYA . Bidder has to upload scanned copy / proof of the BC along with
bid and has to ensure delivery of hardcopy to the Buyer within within Bid End
date & time / Bid Opening date & time.
Bidders can also submit the EMD with Payment online through RTGS / intern
et banking in Beneficiary name NEIGRIHMS EMD SECURITY DEPOSITS Accou
nt No. 30270200000027 IFSC Code BARB0MAWDIA Bank Name BANK OF BA
RODA Branch address MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA .
Bidder to indicate bid number and name of bidding entity in the transaction
details field at the time of on- line transfer. Bidder has to upload scanned co
py / proof of the Online Payment Transfer along with bid.
Successful Bidder can submit the Performance Security in the form of Account
Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD
should be made in favour of NEIGRIHMS EMD SECURITY DEPOSITS payable at
MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA . After award of contract,
Successful Bidder can upload scanned copy of the DD in place of PBG and has
to ensure delivery of hard copy to the original DD to the Buyer within 15 days
of award of contract.
Successful Bidder can submit the Performance Security in the form of Fixed De
posit Receipt also (besides PBG which is allowed as per GeM GTC). FDR should
be made out or pledged in the name of NEIGRIHMS EMD SECURITY DEPOSITS
A/C (Name of the Seller). The bank should certify on it that the deposit can be
withdrawn only on the demand or with the sanction of the pledgee. For release
of Security Deposit, the FDR will be released in favour of bidder by the Buyer a
fter making endorsement on the back of the FDR duly signed and stamped alo
ng with covering letter. Successful Bidder has to upload scanned copy of the F
DR document in place of PBG and has to ensure delivery of hard copy of Origin
al FDR to the Buyer within 15 days of award of contract.
Successful Bidder can submit the Performance Security in the form of Paymen
t online through RTGS / internet banking also (besides PBG which is allowed as
per GeM GTC). On-line payment shall be in Beneficiary name NEIGRIHMS EMD
SECURITY DEPOSITS Account No. 30270200000027 IFSC Code BARB0MAWDIA
Bank Name BANK OF BARODA Branch address MAWDIANGDIANG, SHILLONG-7
93018, MEGHALAYA. Successful Bidder to indicate Contract number and name
of Seller entity in the transaction details field at the time of on-line transfer. Bi
dder has to upload scanned copy / proof of the Online Payment Transfer in pla
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ce of PBG within 15 days of award of contract.
29. RELATIONSHIP CERTIFICATE in Bidder,s letter Head with detail Declaration must be submiited i
n the following format“It is certified that I/We, the undersigned, do(With Detail name & details )/do
not have relationshipwith any of the employees working at NEIGRIHMS . The above statement is tr
ue and is submitted against the Gem Tender Enquiry________________________Dated _______________
_____ ,
3. The required spares to be replace must be genuine and certified from the OEM.
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11. It may also be noted that there should be no negligence in providing s
ervices of any type, if any, complaint is received the contract will be termi
nated with immediate effect.
12. There will be 98% uptime warranty during CMC period on 24 (hrs) X 7 (days) X 365 (days) basis
, with penalty, to extend CMC period by double the downtime period. The vendor shall ensure o
ptimum uptime of the system during CMC period, failing which the initiate shall initiate stern act
ion, as deemed fit.
13. During Comprehensive Maintenance Contract period, the supplier shall visit at each consignee’
s site for preventive maintenance including testing and calibration as per the manufacturer’s se
rvice/ technical/ operational manual. The supplier shall visit each consignee site as recommende
d in the manufacturer’s manual, but at least once in 6 months commencing from the date of the
successful completion of warranty period for preventive maintenance of the goods.
14. Processing of bill may be considered on yearly basis with satisfactory report from the user depa
rtment. The AMC/CMC bills should be certified by the concerned Head of the Department/ In- Ch
arge , BME and the respective DMS/MS.
15. Software updates should be provided free of cost during CMC. The first service call by the tea
m of service engineers should be within 7 days of issue of this order.
16. Settlement of disputes – Director, NEIGRIHMS or his authorized representative shall be the final
authority in all disputes and decision will be binding on all concerned.
17. All other terms & conditions are as per award of contract mentioned in pre-page.
18. Bidders are required to sign the CMC contract agreement within 15 (fifteen) days from the is
sue of the letter of award/supply order, failing which EMD/security deposit may be forfeited or
Contract declared null and void.
Important Note
Detail technical specifications in the “Buyer uploaded ATC document “ will supersede the above-menti
oned specification & compliance has to be uploaded considering the Specification attached in “Buyer u
ploaded ATC document “, Failing which bid will not be considered for further evaluation
Disclaimer/अ वीकरण
The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization, whereby Buyer organization is solely responsible for the impact of these clauses
on the bidding process, its outcome, and consequences thereof including any eccentricity / restriction arising in
the bidding process due to these ATCs and due to modification of technical specifications and / or terms and
conditions governing the bid. If any clause(s) is / are incorporated by the Buyer regarding following, the bid and
resultant contracts shall be treated as null and void and such bids may be cancelled by GeM at any stage of
bidding process without any notice:-
1. Definition of Class I and Class II suppliers in the bid not in line with the extant Order / Office Memorandum
issued by DPIIT in this regard.
2. Seeking EMD submission from bidder(s), including via Additional Terms & Conditions, in contravention to
exemption provided to such sellers under GeM GTC.
3. Publishing Custom / BOQ bids for items for which regular GeM categories are available without any
Category item bunched with it.
4. Creating BoQ bid for single item.
5. Mentioning specific Brand or Make or Model or Manufacturer or Dealer name.
6. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
7. Floating / creation of work contracts as Custom Bids in Services.
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8. Seeking sample with bid or approval of samples during bid evaluation process. (However, in bids for
attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)
9. Mandating foreign / international certifications even in case of existence of Indian Standards without
specifying equivalent Indian Certification / standards.
10. Seeking experience from specific organization / department / institute only or from foreign / export
experience.
11. Creating bid for items from irrelevant categories.
12. Incorporating any clause against the MSME policy and Preference to Make in India Policy.
13. Reference of conditions published on any external site or reference to external documents/clauses.
14. Asking for any Tender fee / Bid Participation fee / Auction fee in case of Bids / Forward Auction, as the
case may be.
Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of
this bid, they can raise their representation against the same by using the Representation window provided in
the bid details field in Seller dashboard after logging in as a seller within 4 days of bid publication on GeM. Buyer
is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to
such representations.
8.1.Buyer shall indicate number of years of warranty by selecting different options available in the field
depending on warranty parameter applicable in category parameters for the equipment. No. of years of
warranty indicated here shall supersede the warranty period indicated elsewhere in bid or product
specifications. The Seller while participating in Bid/RA will get fields to indicate CMC charges as
percentage depending on number of years of CMC selected by Buyer. The following shall be applicable, if
5 year CMC selected:
CMC charges for 1st year after warranty period– Percentage to be indicated- A1
CMC charges for 2nd year after warranty period– Percentage to be indicated- A2
CMC charges for 3rd year after warranty period – Percentage to be indicated- A3
CMC charges for 4th year after warranty period – Percentage to be indicated- A4
CMC charges for 5th year after warranty period – Percentage to be indicated- A5
Similarly, A6 to A10 are to be indicated for 6th to 10th year of CMC if applicable.
8.2.The calculation of CMC Charges shall take into account the number of years of warranty and duration
of CMC as specified while creating bid.
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8.3.In the price evaluation, the system shall provide function to calculate the cost of each equipment by
formula indicated below includingCMC and then show the inter-se-ranking of the bidders. The following are
the variables
(i) Number of years for which CMC required.
(ii) Number of years of product warranty
The formula for calculating total cost including CMC charges shall be as under:
Total Cost for evaluation=
C+C*{(A1/100)/(1.10^n)+(A2/100)/(1.10^n+1)+(A3/100)/(1.10^n+2)+(A4/100)/(1.10^n+3)+
(A5/100)/(1.10^n+4)} and so on
C – Cost for equipment quoted and n shall be number of years of product warranty specified.
If 2 year warranty specified, n shall be2 and if 5 year warranty specified, n shall be 5. A1,A2, A3, A4&
A5shall depend on how many years CMC selected. For3 yearCMC, only A1,A2 and A3 factors are to be
taken into account and A4 and A5 will not be applicable.
8.4.CMC charges offered for each subsequent year should be same or higher than preceding year.
8.5.The CMC charges shall be offered within range of 3 to 10% of cost of equipment.
9.Since CMC charges are to be paid only later for each year during CMC period,applicable performance
guarantee amount after placement of contract shall be based on the cost of equipment excluding the cost of
CMC Charges.
10.Performance bank guarantee applicable for CMC is to be submitted at start of the CMC and shall be applicable
between 2.5% to 10% as specified in bid on total CMC Charges.The PBG submitted after award of contract shall
be released only after new PBG for the CMC period is submitted and accepted by buyer/consignee after due
verification.Bank guarantee for CMC is to remain valid till completion of CMC period plus one year. The bank
guarantee for CMC shall be submitted to buyer directly. In case, seller fails to submit the PBG or does not provide
services for the CMC contract after expiry of warranty period then PBG of equipment shall be forfeited.
11.In case of splitting of order quantity, equipment cost and CMC charges offered by L1 bidder shall be matched
by higher quoting eligible bidders on one-to-one basis.The equipment cost and CMC charges (year to year) shall
be matched individually.
12.The CMC Contract shall be an offline contract to be handled by buyer.The payment of CMC will be made on
quarterly basis after satisfactory completion of said period, duly certified by end user and scope of CMC will be as
per para 1 above.
13.CMC Charges are inclusive of all the charges for Transportation, Lodging, Boarding, all insurances including
third party insurance and all other incidental charges. The same shall include GST. The prices also include cost of
spares and damaged parts. Purchaser does not have any liability, whatsoever, over and above the cost of CMC. It
also includes for arranging hand tools & tackles, special tools etc. required to carry out the work.
This Bid is also governed by the General Terms and Conditions/ यह बड सामा य शत के अंतगत भी शािसत है
In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action
in accordance with the laws./ जेम क सामा य शत के खंड 26 के संदभ म भारत के साथ भूिम सीमा साझा करने वाले दे श के बडर से खर द
पर ितबंध के संबंध म भारत के साथ भूिम सीमा साझा करने वाले दे श का कोई भी बडर इस िन वदा म बड दे ने के िलए तभी पा होगा
जब वह बड दे ने वाला स म ािधकार के पास पंजीकृ त हो। बड म भाग लेते समय बडर को इसका अनुपालन करना होगा और कोई भी
गलत घोषणा कए जाने व इसका अनुपालन न करने पर अनुबंध को त काल समा करने और कानून के अनुसार आगे क कानूनी कारवाई
का आधार होगा।
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