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SURAJ SINGH Updated CV

dixuheiuxThi sis sheixhx

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17 views2 pages

SURAJ SINGH Updated CV

dixuheiuxThi sis sheixhx

Uploaded by

jetexex658
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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 CONTACT

SURAJ SINGH
@ subahs85@gmail.com
O 8130566941
, 46/11, SECTOR-1, PUSHP VIHAR,
SAKET, NEW DELHI-110017

 OBJECTIVE
 STRENGTHS
To work in an environment which encourages me to succeed and
grow professionally where I can utilize my skills and knowledge Can take initiative and Creative
appropriately. Thinker

 EXPERIENCE Pressure Utilization and


Multitasking Capabilities
CONCENTRIX
Great Team Worker and Leadership
21 February, 2022 - 1 September, 2023 Qualities
Technical Advisor Support (Tier 1) Quick Learner and Like Challenges
1 Year 6 Months of work experience in Concentrix as
Technical Support Advisor (Tier 1) Chat support  PERSONAL DETAILS
Tech Mahindra Date of Birth : 11/08/1998
16/09/2020 - 28/11/2020 Marital Status : Unmarried
Associate Customer Support
Nationality : Indian
Vi Postpaid
Place : New Delhi
 PROJECTS Father's Name : SUBAH SINGH
XFINITY MOBILE (COMCAST)
The process is about resolving customer concern regarding
their mobile service with us namely Xfinity (COMCAST)
Provided customer service and account management
support services in billing, activation and port-in and
technical issues with their mobile services.
Handling incoming questions and queries from overseas
customers and managed to solve their complaints
regarding the services
Ensure timely follow up and optimize solution delivery
process
Provided feedback of the customers to the management
for improving the services and support
Resolved issues and multitasked on multiple support
issues at once and tool appropriate accordingly to resolve
them.

 EDUCATION
IGNOU
2021
MA
DELHI UNIVERSITY
2019
Bachelors of Arts
Sarvodaya Vidyalaya
2016
12th
Sarvodaya Vidyalaya
2014
10th
 KEY SKILLS
Basic knowledge of computer Microsoft Office
Internet and Email operations
Good typing Speed English

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