01 2010 Graham Ecosystem
01 2010 Graham Ecosystem
01 2010 Graham Ecosystem
Spotlight Article
| SAP Ecosystem
This article appeared in the Jan Feb Mar 00 issue of SAPinsider (http://sapinsider.wispubs.com) and appears here with permission from the publisher, Wellesley Information Services (WIS).
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The real value of business intelligence (BI) software lies not only within the tools themselves, but in how the tools are used. Driving business process change that is, truly altering and improving how your business operates requires the best and most appropriate tools and the right mix of skills and knowledge to use them. Research bears this out. Before joining SAP, I initiated and led a major study on the financial impact of BI and helped execute a follow-up study several years after. The conclusion drawn from these detailed studies was crystal clear: The greatest financial impact of BI comes from enabling business process change. To deliver effective change, you need to bring together the right minds quickly. SAP customers are turning to the SAP ecosystem for answers on how to get the greatest financial return from their BI systems. Only the SAP ecosystem provides a robust environment that joins customers, partners, and SAP, and actively engages them all to work collaboratively to maximize their BI investments in the shortest timeframe and at the lowest cost.
enterprises (SMEs) evaluate, select, implement, and optimize SAP and SAP BusinessObjects solutions. Within the ecosystem, SAP constantly works with partners to develop offers for customers to help them address specific issues or needs. For example, SAP worked with HP and Intel to develop the SAP NetWeaver Business Warehouse Accelerator (SAP NetWeaver BW Accelerator), an in-memory appliance that speeds up the SAP BusinessObjects Explorer experience to Google-like proportions, transforming reporting from days to seconds and helping companies better instigate change. Complementing the ecosystems partnering activities, the most robust and highly utilized resource for SAP BusinessObjects customers is the SAP Community Network (SCN), a dynamic repository of forums and blogs devoted to all things SAP. Every day, thousands of SAP customers turn to SCN to find business opportunities and solutions to their technological challenges. One of the fastest growing communities in the network is the SAP BusinessObjects community; since January 008, this community has grown tenfold. What follows are examples of how SAP customers have been relying on this community to enable business change.
Steve Graham (s.graham@sap. com) is Vice President of Global Ecosystem Marketing at SAP AG. Prior to joining SAP, Steve led IDCs Global Software Business Strategies practice. He has published research and delivered presentations on topics including technology ecosystems, partnerto-partner networks, software industry globalization, shifting technology industry business models, and intellectual property trends in the software industry.
theres a great deal of information available through the SAp Business objects community on how companies can solve just about any kind of problem they face. its amazing that its all available for free.
SAP consultant
For an overview of the SAP ecosystem, please see my article The Best Investment in the October-December 2009 issue ofSAPinsider (sapinsider.wispubs.com).
For detailed information about SAP BusinessObjects offerings within the SAP ecosystem, please visit www.sdn.sap.com/irj/boc/explorer.
The most important component for many SAP customers is the detailed information and unflinchingly honest feedback that SCN offers, all with measurable business impact. SAP customers and partners have repeatedly testified to the positive impact that the communities have had on their SAP BusinessObjects implementations on different levels: Trusted information. The communities serve up honest feedback from trusted sources, providing unique and meaningful value for participants.
reading what other customers said about these [SAp Businessobjects portfolio] products gave me confidence that the products would work as promised. its uncensored, so we could trust the
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For more ScN user feedback, see SAp community Network: Accelerating time to Value with the SAp Businessobjects community, available by search at www.sdn.sap.com/ irj/scn/articles-topic.
Technical information. SAP communities bring together some of the brightest technical minds to help customers address their system challenges.
We wanted technical information, step bystep instructions on how to get [SAp Businessobjects solutions and SAp erp] to work together, and objective information about what works and what doesnt. our partner pointed us to trusted resources on the SAp Businessobjects community that gave us just what we needed to make informed decisions and implement the software successfully.
Managing Director, office supplies manufacturer
Measurable impact. Nothing kills a projects momentum faster than unresolved issues that linger and fester. Many SAP customers have testified that they found answers within SCN that were directly attributable to completing projects on time, on budget, and within scope.
Before using the SAp Businessobjects community, it took us two weeks to solve a typical problem. ... Now, we get instant solutions by searching forums or reaching out to SAp mentors and other experts. theres no doubt that these resources help us consistently deliver projects on time and within budget.
Head of Project Management Office, energy generating equipment company
The SAP Ecosystem: Fueling Business Change That Can Impact Financial Results
The SAP ecosystem enables companies to harness the broad capabilities of SAP, partners, and customers to deliver business change, not only from their SAP BusinessObjects BI solutions, but also across the entire spectrum of SAP. This change equates to improved ROI, as SAP customers leverage the ecosystem to maximize the value they get from their SAP systems. Its a value unique to SAPs ecosystem; you simply cant find this type of momentum elsewhere. n
Ingo Hilgefort will be profiled in SAPinsider s sister publication, insiderPROFILES, in its April-June 200 issue (insiderPROFILES.wispubs.com).