D2D Script

-D2D SCRIPT-
INTRO
START WITH…
- Joke
- Compliment of home, vehicle, or yard
- Sports talk
Hi are you the decision maker here? Sorry to bother you, my name is (FIRST NAME) with
American Smart Home Innovations, your friendly neighborhood smart home guy/gal! I’m sure you have probably seen a few of
our trucks in the area, a few signs in your neighbor’s yards, or the satellites on your neighbor’s rooftops. Or maybe you have
spoken to one of our door to door sales agents in the past few weeks?
Well don’t worry I’m not here to sell you anything. I’m with marketing and the reason for my visit is that we have found most of
your neighbors are either paying too much for smart home services or they have old outdated equipment. What I have been
able to do today for a few of your neighbors is lower their monthly smart home services while upgrading their equipment to the
latest and greatest, and since I am with the marketing team and not sales I can upgrade your current system free!
ENGAGEMENT
1. Who is your current tv and internet provider?

2. That is a popular company around here how many years have you been with them?
3. What is it about them that you like that keeps you committed?
4. Great qualities! With all great things there are some things we like to change. What is it that you would like to change
about them?
- I’ve heard that when you change channels the screen pixels
- A few neighbors said they don’t get a high-quality HD
- I have also heard that the internet speeds are inconsistent at times throughout the day
o So do you experience a few of these and if you could you would like to change those issues?
5. How many TVs will you like to have connected?
- How many are HD?
- How many can record?
6. What type channels does your family enjoy?
- Basic Entertainment Programming & News?
- Family Programming & Cartoons?
- Sports Programming & Movies?
- Everything?
7. For internet use do you…
- Use for light web browsing, bill pay, & emails?
- Use for streaming videos & music
- Use for online gaming
8. Now please don’t laugh at me but do you use a home phone?
9. Do you have professionally monitored home security services?
- If Yes:
o Who is your current provider?
o How long have you been with them?
o If you could add any additional features what would they be?
- If No:
o Have you ever considered?
o What are some important home security concerns to your family?
10. How much combined do you pay monthly for your smart home services?
Well, based on the information given you would be perfect for our free program! Where is a good place to further explain?
Does the kitchen table work best? (Begin dusting shoes on door mat as if preparing to enter home)
INFORM
Let me first explain the difference between satellite and cable.
(Bring out satellite v cable diagram)
Every telecommunications company get their signal from a satellite. Cable companies such as your current provider have hub
stations with rows of satellite receivers. The capture the satellite signal at the hub station and beam it through copper wire
which compresses the signal to your community to share. This compression and distribution of signal will explain why your HD
is not top HD quality, your screen pixels when you change the channel, and why your internet speeds are inconsistent during
peak hours starting at around 4p. It’s when everyone gets home!
The reason why our satellite services are called DirecTV is because we place a satellite on your rooftop and beam the signal
directly to you! No hub stations no middlemen! That’s more bandwidth for better capabilities, no pixels, and the highest quality
HD available! Our fiber optics internet lines are dedicated to your home therefore you will experience consistent speeds of
internet as well!
As far as home security & automation our program includes 3 contacts, a touchscreen keypad, a motion sensor, one doorbell
camera, one outdoor camera, & one thermostat. Everything can be accessed and controlled from your smart phone through
the Alarm.com app.
OFFER
BUILD THE BUNDLE
I recommend our package which comes with over channels including the locals, our internet
package which comes with mbps speed, and our smart monitoring & automation package. All included pricing is
per month. This saves you per month!
What we offer free today includes
- Free professional installation

- Free HD for life
- Free HBO, Showtime, & Cinemax for 3 months
- Free NFL Sunday Ticket for the season
- Free upgrade to the Genie whole home DVR system
- High speed internet with wifi
- Home monitoring & automation system & equipment finance
- $200 Visa Rewards Card will arrive in mail 4-6 weeks after installation
All we ask is that you put our satellite on your rooftop and our sign in your front yard.
THE CLOSE
OPTION CLOSE
If we can (list 3-4 of their hot buttons):
1.
2.
3.
4.
Could you think of any reason why you would not want to take advantage of this while we are here today and
tommorrow?
SOFT CLOSE
We do have technicians here tomorrow and the following day in the morning and afternoon. Which one works best
for you?
HARD CLOSE
Our technicians will only be here tomorrow and the following day in the morning and afternoon. Like I said your bill is
not getting any lower and your equipment isn’t getting any newer. What time works best for you?
BEN FRANKLIN CLOSE

So it looks like you’ll be saving over (SAVINGS IN A YEAR) this year as well as updating your equipment. What time
works best for my technician to come by? Morning or afternoon?

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-D2D SCRIPT-

1. Who is your current tv and internet provider?

Let me first explain the difference between satellite and cable.

(Bring out satellite v cable diagram)

BUILD THE BUNDLE

What we offer free today includes

- Free professional installation

BEN FRANKLIN CLOSE

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