PGDM I SEMESTER

Session 2023-24

PGDM 105 – ORGANIZATIONAL BEHAVIOUR

PROJECT 1-5

Date of Assignment: 14/11/23 Date of Submission: 4/12/23

Submitted to: Submitted by:

Dr Veenu Arora Yastika Jindal
ABS/PGDM/23/239

PROJECT 1- Ikigai
 Finding Your Ikigai – Your Life’s Purpose
If you have ever wondered what is it you were meant to do for your time on this earth, don’t fret
cause you are not alone. Most of us go through life and wonder what is it we are supposed to do
– what is our purpose for being?
In Japan, this concept of finding your life’s purpose or meaning is called Ikigai .
This word is derived from its literal translation of iki, meaning life and
kai, meaning the realization of hopes and expectations . Even in the business world in Japan,
the incorporation of the elements of ikigai to an employee’s position is thought to yield the
highest levels of employee engagement and productivity while also fostering job satisfaction and
loyalty to the organization.
According to the Japanese, everyone has an ikigai. An ikigai is essentially as basic as a person’s
reason to get up in the morning and a reason to enjoy life.

You too can find your ikigai i.e. your reason for being and for finding your purpose by answering
these questions.

Here’s how to

1. What are you good at?

2. What is it that you like doing?
3. What is it that the world needs?
4. What can you be paid for?

To have an effective ikigai session, don’t over analyze or over think these questions. Go with
your gut and just jot down the answers.

These answers essentially help you figure out the following

1. Passion – which lies at the intersection of that what you love to do and that what you are good
at
2. Mission – which lies at the intersection of that what you love and that what the word needs

3. Profession – which lies at the intersection of that what you are good at and that what you can get
paid to do
4. Vocation – which lies at the intersection of that what the world needs and that what you can get
paid t
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DANCING MANAGING EMPATHY MANAGEMENT

TRAVELLING OBSERVING STABLE MINDS CO CURRICULAR SKIILLS

INTERACTING DANCING GOOD LISTENERS DECISION MAKING

SOCIALISING LEARNING COMMUNICATION

SKILLS
TAKING
RESPONSIBILITIES

OBSERVATION OF THE STABLE BRAINS HUMAN RESOURCES BASIC LISTENING

WORLD.
CRITICAL TIHINKERS DIGITAL MARKETING COMMUNICATION
ART LEARNING NEW
FINANCE, BUSINESS WANDERING NEW
THINGS
PLACES

BELIEVE IN POSITIVITY, READY TO ACCEPT CHANGE

 PROJECT 2: Six Thinking Hats
Objective of project:

The Six Thinking Hats is a powerful technique for creative thinking and problem-solving.
These assignment questions can help students engage with the Six Thinking Hats method
and apply it to various real-world scenarios, fostering critical thinking, creativity, and
effective decision-making.

Details of the project:

Take any recent strategic business decision taken by any organization. Analyze and discuss the
decision with the help of six thinking hats:
1. White Hat (Facts and Information):
 Research and present a comprehensive analysis of the current market data for
decision, product or service of situation/news taken by you. Focus on providing
objective facts and statistics to support your findings.

2. Red Hat (Emotions and Intuition):

Imagine you are a customer of above brand. Write your emotional responses and
gut feelings towards the brand after hearing the news. What emotions will it
evoke, and why?

3. Black Hat (Critical Thinking):

Critically evaluate the business decision made by a company. Identify potential risks,
drawbacks, and negative consequences of the decision.

4. Yellow Hat (Optimism and Positivity):

Explain various benefits of this decision and what opportunities it opens and what
benefits it would yield.

5. Green Hat (Creativity and Innovation):

Brainstorm and sketch out three innovative product ideas that could disrupt an
existing industry with the decision taken by this company. (the potential market,
unique features, and benefits of each idea).

6. Blue Hat (Meta-Thinking and Organization):

Imagine you are the leader of a project team. Develop a detailed project plan outlining
the steps, resources, and timeline for completing the project.

Answer

Tesla's decision to expand its Gigafactory presence globally.

1. White Hat (Facts and Information):
• Market Data: Tesla's decision is supported by increasing global demand for electric
vehicles (EVs). The market data includes rising EV sales, government incentives for green
initiatives, and growing concerns about environmental sustainability.
• Expansion Plans: Tesla aims to build Gigafactories in various regions, such as the U.S.,
China, and Europe, to meet increasing demand and reduce manufacturing and shipping
costs.
2. Red Hat (Emotions and Intuition):
Emotional Response: As a customer, hearing about Tesla's global expansion may evoke
feelings of excitement and trust. Tesla is seen as a pioneer in the EV industry, and the news
could enhance brand loyalty and pride in supporting a company with a global impact.
3. Black Hat (Critical Thinking):

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 Risks and Drawbacks: Possible drawbacks include regulatory challenges in different
countries, geopolitical uncertainties affecting the supply chain, and the need for
substantial investment. Local competition and potential backlash from existing
automakers may also pose challenges.
4. Yellow Hat (Optimism and Positivity):
Benefits: The decision to expand globally positions Tesla to tap into new markets, take
advantage of local incentives, and diversify its manufacturing locations. This can lead to
increased efficiency, reduced transportation costs, and enhanced brand recognition
worldwide.
5. Green Hat (Creativity and Innovation):
Innovative Product Ideas:
1. Tesla Urban Commuter: A compact, affordable electric vehicle tailored for urban
mobility with features like autonomous parking and efficient energy use.
2. Tesla Solar-Powered RV: A recreational vehicle integrated with solar panels,
providing a sustainable and off-grid travel experience.
3. Tesla AI-Integrated Delivery Van: An electric delivery van with advanced artificial
intelligence for route optimization, reducing delivery times and costs.
6. Blue Hat (Meta-Thinking and Organization): Project Plan:
• Phase 1: Feasibility Studies and Site Selection
• Phase 2: Regulatory Compliance and Approvals
• Phase 3: Infrastructure Development
• Phase 4: Construction and Installation
• Phase 5: Testing and Quality Assurance
• Phase 6: Launch and Market Integration
• Resources: Dedicated project team, collaboration with local partners, and
leveraging existing Tesla expertise.
• Timeline: 18-24 months, with periodic reviews and adjustments based on
regulatory, market, and technological developments.
In summary, Tesla's decision to expand its Gigafactory presence globally is supported by market demand
and presents both opportunities and challenges. The six thinking hats provide a holistic perspective on
this strategic business decision.
 Project : 3 VAK Learning Styles Self-Assessment
Questionnaire
VAK questionnaire:

a) Attempt the following questionnaire and assess your learning style.

b) Also mention features of your learning style as mentioned at the end of the
questionaire

VAK Learning Styles Self-Assessment Questionnaire

Circle or tick the answer that most represents how you generally behave.

(It’s best to complete the questionnaire before reading the accompanying explanation.)

1. When I operate new equipment I generally:

a) read the instructions first listen to an explanation from someone who has used it before b) go ahead and have a
go, I can figure it out as I use it

2. When I need directions for travelling I usually:

a) look at a map
b) ask for spoken directions
c) follow my nose and maybe use a compass

3. When I cook a new dish, I like to:

a) follow a written recipe
b) call a friend for an explanation
c) follow my instincts, testing as I cook

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listen to an explanation from someone who has used it before
d) go ahead and have a go, I can figure it out as I use it

4. When I need directions for travelling I usually:

a) look at a map
b) ask for spoken directions
c) follow my nose and maybe use a compass

5. When I cook a new dish, I like to:

a) follow a written recipe
b) call a friend for an explanation
c) follow my instincts, testing as I cook

6. If I am teaching someone something new, I tend to:

a) write instructions down for them
b) give them a verbal explanation
c) demonstrate first and then let them have a go

7. I tend to say:
a) watch how I do it
b) listen to me explain
c) you have a go

8. During my free time I most enjoy:

a) going to museums and galleries
b) listening to music and talking to my friends
c) playing sport or doing DIY

9. When I go shopping for clothes, I tendto:

a) imagine what they would look like on
b) discuss them with the shop staff
c) try them on and test them out

10. When I am choosing a holiday I usually:

a) read lots of brochures
b) listen to recommendations from friends
c) imagine what it would be like to be there
11. If I was buying a new car, I would:
a) read reviews in newspapers and magazines

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 b) discuss what I need with my friends
c) test-drive lots of different types

12. When I am learning a new skill, I am most comfortable:

a) watching what the teacher is doing
b) talking through with the teacher exactly what I’m supposed to do
c) giving it a try myself and work it out as I go

13. If I am choosing food off a menu, I tendto:

a) imagine what the food will look like
b) talk through the options in my head or with my partner
c) imagine what the food will taste like

14. When I listen to a band, I can’t help:

a) watching the band members and other people in the audience
b) listening to the lyrics and the beats
c) moving in time with the music

15. When I concentrate, I most often:

a) focus on the words or the pictures in front of me
b) discuss the problem and the possible solutions in my head
c) move around a lot, fiddle with pens and pencils and touch things

16. I choose household furnishings because I like:

a) their colours and how they look
b) the descriptions the sales-people give me
c) their textures and what it feels like to touch them

17. My first memory is of:

a) looking at something
b) being spoken to
c) doing something

18. When I am anxious, I:

a) visualise the worst-case scenarios
b) talk over in my head what worries me most
c) can’t sit still, fiddle and move around constantly

19. I feel especially connected to other people because of:

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a) how they look
b) what they say to me
c) how they make me feel

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20. When I have to revise for an exam, I generally:
a) write lots of revision notes and diagrams
b) talk over my notes, alone or with other people
c) imagine making the movement or creating the formula

21. If I am explaining to someone I tend to:

a) show them what I mean
b) explain to them in different ways until they understand
c) encourage them to try and talk them through my idea as they do it

22. I really love:

a) watching films, photography, looking at art or people watching
b) listening to music, the radio or talking to friends
c) taking part in sporting activities, eating fine foods and wines or dancing

23. Most of my free time is spent:

a) watching television
b) talking to friends
c) doing physical activity or making things

24. When I first contact a new person, I usually:

a) arrange a face to face meeting
b) talk to them on the telephone
c) try to get together whilst doing something else, such as an activity or a meal

25. I first notice how people:

a) look and dress
b) sound and speak
c) stand and move

26. If I am angry, I tend to:

a) keep replaying in my mind what it is that has upset me
b) raise my voice and tell people how I feel
c) stamp about, slam doors and physically demonstrate my anger

27. I find it easiest to remember:

a) faces
b) names
c) things I have done

28. I think that you can tell if someone is lying if:

a) they avoid looking at you
b) their voices changes
c) they give me funny vibes

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 29. When I meet an old friend:
a) I say “it’s great to see you!”
b) I say “it’s great to hear from you!”
c) I give them a hug or a handshake

30. I remember things best by:

a) writing notes or keeping printed details
b) saying them aloud or repeating words and key points in my head
c) doing and practising the activity or imagining it being done

31. If I have to complain about faulty goods, I am most comfortable:

a) writing a letter
b) complaining over the phone
c) taking the item back to the store or posting it to head office

32. I tend to say:

a) I see what you mean
b) I hear what you are saying
c) I know how you feel

Note:- I have highlighted and underlined my possible answers

Now add up how many A’s, B’s and C’s you selected.

A’s =7 B’s =6 C’s =17

If you chose mostly A’s you have a VISUAL learning style.

If you chose mostly B’s you have an AUDITORY learning style.

If you chose mostly C’s you have a KINAESTHETIC learning style.

Some people find that their learning style may be a blend of two or three styles, in this case
read about the styles that apply to you in the explanation below.

When you have identified your learning style(s), read the learning styles explanations
and consider how this might help you to identify learning and development that best
meets your preference(s).

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Now see the VAK Learning Styles Explanation.

VAK Learning Styles Explanation

The VAK learning styles model suggests that most people can be divided into one
of three preferred styles of learning. These three styles are as follows, (and there
is no right or wrong learning style):

▪ Someone with a Visual learning style has a preference for seen or observed things, including
pictures, diagrams, demonstrations, displays, handouts, films, flip-chart, etc. These people
will use phrases such as ‘show me’, ‘let’s have a look at that’ and will be best able to perform
a new task after reading the instructions or watching someone else do it first. These are the
people who will work from lists and written directions and instructions.

▪ Someone with an Auditory learning style has a preference for the transfer of information
through listening: to the spoken word, of self or others, of sounds and noises. These people
will use phrases such as ‘tell me’, ‘let’s talk it over’ and will be best able to perform a new
task after listening to instructions from an expert. These are the people who are happy
being given spoken instructions over the telephone, and can remember all the words to
songs that they hear!

▪ Someone with a Kinaesthetic learning style has a preference for physical experience -
touching, feeling, holding, doing, practical hands-on experiences. These people will use
phrases such as ‘let me try’, ‘how do you feel?’ and will be best able to perform a new task
by going ahead and trying it out, learning as they go. These are the people who like to
experiment, hands-on, and never look at the instructions first!

People commonly have a main preferred learning style, but this will be part of a
blend of all three. Some people have a very strong preference; other people have
a more even mixture of two or less commonly, three styles.

When you know your preferred learning style(s) you understand the type of
learning that best suits you. This enables you to choose the types of learning that
work best for you.

There is no right or wrong learning style. The point is that there are types of learning that
are right for your own preferred learning style.

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 PROJECT 4:
CONFLICT HANDLING STYLE QUESTIONNAIRE
1) Attempt questionnaire
2) Mark circle on Scoring sheet
3) Mention your score on numbering sheet and create graph accordingly.
4) Highest peak of the graph is your dominant conflict handling style.

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 CONFLICT RESOLUTION MODE
Please Read Instructions Carefully Before You Attempt to Answer

Consider situations in which you find your wishes differing from those of another person.
How do you usually respond in such situations?
The following pages contain 30 pairs of statements describing possible behavioral
responses. For each pair, please circle the letter (“A” or “B”) of the statement that best
characterizes your behavior.
In many cases, neither the “A’ nor the “B” statement may be very typical of your
behavior; but please select the response you would be more likely to use.

1. A. There are times when I let others take responsibility for solving the problems.
B. Rather than negotiate the things on which we disagree, I try to stress those things on which
we both agree.

2. A. I try to find a compromise solution.

B. I attempt to deal with all of his/her and my concerns.

3. A. I am usually firm in pursuing my goals.

B. I might try to soothe the other’s feelings and preserve our relationship.

4. A. I try to find a compromise solution.

B. I sometimes sacrifice my own wishes for the wishes of the other person.

5. A. I consistently seek the other’s help in working out a solution. B. I try to do what is necessary
to avoid useless tensions.

6. A. I try to avoid creating unpleasantness for myself. B. I try to win my position

7. A. I try to postpone the issue until I have had some time to think it over. C. I give up some points
in exchange for others.

8. A. I am usually firm in pursuing my goals.

B. I attempt to get all concerns and issues immediately out in the open.

9. A. I feel that differences are not always worth worrying about. B. I make some effort to get my
way.

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10. A. I am firm in pursuing my goals.
B. I try to find a compromise solution.

11. A. I attempt to get all concerns and issues immediately out in the open.
B. I might try to soothe the other’s feelings and preserve our relationship.
B. I will let the other person have some of his/her positions if he/she lets me have some
of mine.

13. A. I propose a middle ground.

B. I press to get my points made.
14. A. I tell the other person my ideas and ask for his/hers.
B. I try to show the other person the logic and benefits of my position.

15. A. I might try to soothe the other’s feelings and preserve our relationship. B. I try to do what is
necessary to avoid tensions.

16. A. I try not to hurt the other’s feelings.

B. I try to convince the other person of the merits of my position.

17. A. I am usually firm in pursuing my goals.

B. I try to do what is necessary to avoid useless tensions.

18. A. If it makes other people happy, I might let them maintain their views.
B. I will let other people have some of their positions if they let me have some of mine.

19. A. I attempt to get all concerns and issues immediately out in the open.
B. I try to postpone the issue until I have had some time to think it over.

20. A. I attempt to immediately work through out differences.

B. I try to find a fair combination of gains and losses for both of us.

21. A. In approaching negotiations, I try to be considerate of the other person’s wishes.

B. I always lean toward a direct discussion of the problem.

22. A. I try to find a position that is intermediate between his/hers and mine. B. I assert my wishes.

23. A. I am very often concerned with satisfying all our wishes.

B. There are times when I let others take responsibility for solving the problems.

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24. A. If the other’s position seems very important to him/her, I would try to meet his/her wishes.
B. I try to get the other person to settle for a compromise.

25. A. I try to show the other person the logic and benefits of my position.
B. In approaching negotiations, I try to be considerate of the other person’s wishes.

26. A. I propose a middle ground.

B. I am nearly always concerned with satisfying all our wishes.

27. A. I sometimes avoid taking positions that would create controversy.

B. If it makes other people happy, I might let them maintain their views.
28. A. I am usually firm in pursuing my goals.
B. I usually seek the other’s help in working out a solution.

29. A. I propose a middle ground.

B. I feel that differences are not always worth worrying about.

30. A. I try not to hurt the other’s feelings.

B. I always share the problem with the other person so that we can work it out.

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 PROJECT 5
Organization culture
Select an Indian or Global organization of your choice and critically analyze its organizational culture:

1) Explore how cultural elements, such as values, rituals, and communication

patterns, contribute to the overall work environment and assess the impact of
the organization's culture on employee engagement, decision-making processes,
and innovation.
2) Discuss any cultural challenges the organization might face for enhancing or
transforming its culture to align with contemporary trends and global
competitiveness.

ANSWER
ACCENTURE , AN ACCOUNTING FIRM HEADQUARTERED DUBLIN, IRELAND

1. Organizational Culture at Accenture:

 Accenture places a strong emphasis on innovation and technology. It continually seeks to adapt and implement
cutting edged technologies to help clients solve complex business challenges.
 The company promotes a diverse and inclusive workplace. It values individuals from various backgrounds and
perspectives, aiming to foster an inclusive environment where everyone can thrive.
 Accenture's culture revolves around delivering value to its clients. Client satisfaction is a top priority, and
employees are encouraged to go above and beyond to meet client needs.
 Accenture invests heavily in the training and development of its employees.
 It provides numerous learning opportunities, including access to online courses and resources to help employees
grow their skills
 With a global workforce and presence in many countries, Accenture emphasizes collaboration and networking.

 Accenture has a strong commitment to corporate social responsibility.

 It actively participates in various sustainability and social impact initiatives.
 The company values teamwork and collaboration, fostering a culture where employees are encouraged to work
together to find creative solutions to complex problems.

2. Cultural Challenges:
Accenture faces competition from several major players in the global consulting and professional services
industry. These competitors offer a range of services similar to those provided by Accenture.

Deloitte is one of the largest professional services firms globally, offering a wide range of services
including consulting, audit, tax, and advisory services. They compete directly with Accenture in various
consulting areas.
IBM provides consulting and technology services, including cloud computing, AI, and blockchain
solutions, which often overlap with Accenture's offerings.
Thank You