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ILW1501/101/3/2024

Tutorial Letter 101/3/2024

Introduction to Law
ILW1501

Semesters 1 and 2

Department of Jurisprudence

This tutorial letter contains important information about your module.


Please read this entire tutorial letter as soon as you receive it.

BARCODE
CONTENTS
Page

1 INTRODUCTION .......................................................................................................................... 4
2 WELCOME TO THE MODULE INTRODUCTION TO LAW (ILW1501)!.........................................5

3 PURPOSE AND OUTCOMES ...................................................................................................... 5


3.1 Purpose .................................................................................................................................... ….5
3.2 Outcomes ................................................................................................................................. ….6
4 CURRICULUM TRANSFORMATION........................................................................................... 6
5 CONTACTING THE UNIVERSITY VIA E-MAIL ........................................................................... 6
5.1 myLife e-mail address is the only acceptable e-mail address for communication with Unisa………6
5.2 Lecturers of ILW1501 ................................................................................................................... 7
5.3 Department .................................................................................................................................. 7
5.4 College of Law Information Centre ............................................................................................... 8
5.5 University ..................................................................................................................................... 8
6 RESOURCES............................................................................................................................... 9
6.1 Prescribed book(s) ....................................................................................................................... 9
6.2 Recommended book(s) ................................................................................................................ 9
6.3 Electronic reserves (e-reserves) ................................................................................................... 9
6.4 Library services and resources information…………………………………………………………...…9

7 STUDENT SUPPORT SERVICES ............................................................................................. 10


7.1 The Unisa First-Year Experience Programme ............................................................................ 11
7.2 Companies falsely advertising Unisa services ............................................................................ 12
8 STUDY PLAN ............................................................................................................................ 12
9 PRACTICAL WORK .................................................................................................................. 12
10 ASSESSMENTS ........................................................................................................................ 12
10.1 Assessment criteria .................................................................................................................... 12
10.2 Assessment plan ........................................................................................................................ 12
10.3 Assessment due dates ............................................................................................................... 13
10.4 Submission of assessments ....................................................................................................... 13
10.5 The assessments ....................................................................................................................... 14
10.6 Other assessment methods ........................................................................................................ 14
10.7 The examination ......................................................................................................................... 14
10.8 Invigilation through the Moodle Proctoring Tool .......................................................................... 15
11 ACADEMIC DISHONESTY ........................................................................................................ 15
11.1 Plagiarism .................................................................................................................................. 15

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ILW1501/101/3/2024

11.2 Cheating ..................................................................................................................................... 15


11.3 Academic matters ....................................................................................................................... 15
11.4. Administrative matters ................................................................................................................ 16
12 STUDENTS LIVING WITH DISABILITIES .................................................................................. 16
13 FREQUENTLY ASKED QUESTIONS ........................................................................................ 16
14 SOURCES CONSULTED……………………………………………………………………..………....16

15 IN CLOSING ............................................................................................................................... 16

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Dear Student

1 INTRODUCTION

Unisa is a comprehensive open distance e-learning (CODeL) higher education institution. The
comprehensiveness of our curricula encapsulates a range of offerings, from strictly vocational to
strictly academic certificates, diplomas and degrees. Unisa's "openness" and its distance eLearning
character result in many students registering at Unisa who may not have had an opportunity to enrol
in higher education. Our CODeL character implies that our programmes are carefully planned and
structured to ensure success for students ranging from the under-prepared but with potential to the
sufficiently prepared.

Teaching and learning in an CODeL context involve multiple modes of delivery ranging from blended
learning to fully online. As a default position, all post graduate programmes are offered fully online
with no printed study materials, while undergraduate programmes are offered in a blended mode of
delivery where printed study materials are augmented with online teaching and learning via the
learner management system – myUnisa. In some instances, undergraduate programmes are offered
fully online as well.

Furthermore, our programmes are aligned with the vision, mission and values of the University.
Unisa's commitment to serve humanity and shape futures combined with a clear appreciation of our
location on the African continent, provide Unisa's graduates with distinctive graduate qualities which
include

● independent, resilient, responsible and caring citizens who are able to fulfil and serve in
multiple roles in their immediate and future local, national and global communities

● having a critical understanding of their location on the African continent with its histories,
challenges and potential in relation to globally diverse contexts

● the ability to critically analyse and evaluate the credibility and usefulness of information and
data from multiple sources in a globalised world with its ever-increasing information and data
flows and competing worldviews

● how to apply their discipline-specific knowledge competently, ethically and creatively to solve
real-life problems

● an awareness of their own learning and developmental needs and future potential

Whether a module is offered either as blended (meaning that we use a combination of printed and
online material to engage with you) or online (all information is available via the internet), we use
myUnisa as our virtual campus. This is an online system that is used to administer, document and
deliver educational material to you and support engagement with you. Look out for information from
your lecturer as well as other Unisa platforms to determine how to access the virtual myUnisa module
site. Information on the tools that will be available to engage with the lecturer and fellow students to
support your learning will also be communicated via various platforms.

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ILW1501/101/3/2024

You are encouraged to log into the module site on myUnisa regularly (that is, at least two to three
times per week).

2 WELCOME TO THE MODULE INTRODUCTION TO LAW (ILW1501)!


Welcome to the module ILW1501! We trust that you will enjoy the module.

There are three very important aspects regarding the module Introduction to Law (ILW1501)
that you need to take note of from the very beginning:

● Tuition and delivery of study material in this module are blended

We follow a blended approach in the tuition and delivery of the study material for ILW1501, meaning
that we use a combination of printed and online material on the learner management system,
myUnisa to engage with you.

Before you get started in this module, look out for the step-by-step guidelines on how to
approach the module ILW1501 on the module site and read these guidelines very carefully.

● All assessments for ILW1501 are in the in form of online multiple-choice questions
(MCQs)

The formative assessment (two assignments/quizzes) and summative assessment (one


examination) of the module will be in the form of online multiple-choice questions (MCQs). Please
visit the module site on myUnisa for step-by-step guidelines on the understanding and
answering of MCQs. You must study these guidelines.

● Familiarise yourself with myUnisa and the ILW1501 module site

Browse the Unisa website for crucially important information and familiarise yourself with the
homepage or landing page of myUnisa and the module site for ILW1501. You will find all the
information that you need to start with the module ILW1501 here. We are very active on the ILW1501
module site. As stated in section 1 above, you must log into the ILW1501 module site on
myUnisa at least two to three times per week.

Important note: You must first register before you can log into myUnisa, Unisa’s online campus.

3 PURPOSE AND OUTCOMES


3.1 Purpose

The purpose of this module is for students to gain basic knowledge, insight and skills for the analysis
and solution of elementary problems relating to some of the underlying principles of South African
law in general and to provide students with a basic knowledge of the nature, role and implications of
transformative constitutionalism within South African law. Students accredited with this module can
distinguish basic legal concepts and correctly identify and apply suitable legal rules and principles
to basic legal problems.
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3.2 Outcomes

In the module ILW1501 students should be able to:

● Analyse basic legal concepts and underlying principles of the South African Law in general.

● Formulate legal arguments and apply knowledge to practical South African legal problems.

4 CURRICULUM TRANSFORMATION
Unisa has implemented a transformation charter, in terms of which the University has placed
curriculum transformation high on the teaching and learning agenda. Curriculum transformation
includes student-centred scholarship, the pedagogical renewal of teaching and assessment
practices, the scholarship of teaching and learning, and the infusion of African epistemologies and
philosophies. All of these will be phased in at both programme and module levels, and as a result of
this you will notice a marked change in the teaching and learning strategy implemented by Unisa,
together with the way in which the content is conceptualised in your modules. We encourage you to
embrace these changes during your studies at Unisa in a responsive way within the framework of
transformation.

5 CONTACTING THE UNIVERSITY VIA E-MAIL


5.1 myLife e-mail address is the only acceptable e-mail address for communication with
Unisa

To assist Unisa to safeguard your personal information, please ensure that you only use your myLife
e-mail account when communicating with the University. We will not be responding to any e-mails
sent from private e-mail addresses.
By using your myLife e-mail account, the University has a reasonable assurance that we are
communicating with you, as your e-mail address contains your student number and you use your
login credentials to access the account.
Unisa may only communicate with a student using a private e-mail address under the following
circumstances:

● New applicants who are enquiring about information for the purpose of applying for
admission.

● New applicants who do not yet have a myLife e-mail account, because they have been
admitted but not yet registered.

● Where a student requires assistance in resolving myLife e-mail account access


problems. In this case, you are urged to contact ICT and NOT your lecturers as they are not
able to assist you.

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ILW1501/101/3/2024

Please be aware that any personal information you publish on public platforms, such as social media
platforms and WhatsApp groups, is not covered by the provisions of the Protection of Personal
Information Act 4 of 2013. Any personal information published in the public domain is not considered
private and can therefore be accessed by external parties with access to such platforms.
5.2 Lecturers of ILW1501

The following lecturers are responsible for the module ILW1501:

Mrs A Jacobs

Tel: (012) 433 9514

Student cell: 083 462 1349

E-mail: jacoba@unisa.ac.za

Prof S Mahomed

Tel: (012) 433 9507

E-mail: mahoms1@unisa.ac.za

PLEASE NOTE: Lecturers cannot assist you with general administrative matters, including
those pertaining to registration, submission of assignments, examination dates or examination
results. Such matters should be addressed to the relevant administrative department(s). Please
see paragraph 5.5 below for the contact details of the relevant departments.

5.3 Department

The module ILW1501 is offered by the Department of Jurisprudence in the School of Law which
forms part of the College of Law.

The contact details for the Department of Jurisprudence are:

Name Email address

Mr KR Tolo tolokr@unisa.ac.za

Ms ME Mkhomazi mkhomme1@unisa.ac.za

Dr NS Siphuma siphuns@unisa.ac.za

(Chair of the Department)

Tel: (012) 433-9479 or (012) 433-9480 or (012) 433-9524

Please contact lecturers directly for any module-specific queries.

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5.4 College of Law Information Centre

College-specific queries: please e-mail lawdeanery@unisa.ac.za or CLAWinquiries@unisa.ac.za.


The college can also be contacted by phoning 012 429 4718/4860/6166/3253/4428.
Please send all e-mails from your myLife e-mail account. If you send an e-mail directly to a Unisa
e-mail address, insert your student number in the subject line to effect the correct routing to an
advisor for processing.
5.5 University

To contact the University, please dial 080 000 1870. Remember to keep your student number on
hand when contacting the University. The Unisa Student Communication Service Centre will be open
on weekdays from 08:00 – 16:00 (South African Standard Time).

Please send all e-mails from your myLife e-mail account. If you send an e-mail directly to a Unisa
e-mail address, insert your student number in the subject line to effect the correct routing to an
advisor for processing. Please check the list below carefully and send an enquiry to one e-mail
address only. This will ensure that there is no confusion as to who must respond, thereby preventing
unnecessary delays in the response or resulting in the e-mail being portrayed as spam. Students
should only forward enquiries to the Registrar and Deputy Registrar in instances where those
enquiries could not be resolved at other levels.

TYPE OF QUERY E-MAIL ADDRESS TELEPHONE NUMBER


ICT
myUnisa myUnisaHelp@unisa.ac.za 012 429 3111 (Option 2)
myLife myLifeHelp@unisa.ac.za 012 429 3111 (Option 2)
STUDENT ADMISSIONS AND REGISTRATIONS
General applications and registration
study-info@unisa.ac.za
queries
College of Law jus@unisa.ac.za
International students international@unisa.ac.za
Exemptions adhoccredits@unisa.ac.za
Access and matriculation exemption ame@unisa.ac.za
Re-admissions study-info@unisa.ac.za
STUDENT ASSESSMENT ADMINISTRATION
General assignment enquiries assign@unisa.ac.za
General exam queries exams@unisa.ac.za 012 429 8641
Aegrotat exams aegrotats@unisa.ac.za 012 429 8641
Exam arrangements for students with examdisabled@unisa.ac.za
012 429 8641
disabilities
Exam admission examadmission@unisa.ac.za 012 429 8641

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ILW1501/101/3/2024

International students examinternational@unisa.ac.za + 27 12 429 2268


Remarks remark@unisa.ac.za 012 429 8641
Purchase of an exam script purchasescript@unisa.ac.za 012 429 8641
FINANCE
Student account enquiries finan@unisa.ac.za 012 429 2441/4299
STUDENT FUNDING
General student funding enquiries letsomp@unisa.ac.za 012 441 5600
STUDY MATERIAL
Despatch enquiries despatch@unisa.ac.za

Contact addresses of the various administrative departments appear on the Unisa website:
http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries.

Please include your student number in all correspondence.

6. RESOURCES
6.1 Prescribed book(s)

There is no prescribed textbook for ILW1501. This means that you do not have to buy any additional
academic textbooks for ILW1501. You only need to study the “Only Study Guide for ILW1501” and
the additional study material provided on the module site on myUnisa.

6.2 Recommended book(s)

There are no recommended books for this module.

6.3 Electronic reserves (e-reserves)

There is no prescribed additional reading or e-reserves for this module.

6.4 Library services and resources information

The Unisa Library offers a range of information services and resources. The library has created
numerous library guides, available at http://libguides.unisa.ac.za

Recommended guides:

• For brief information on the library, go to https://www.unisa.ac.za/library/libatglance


• For more detailed library information, go
to http://www.unisa.ac.za/sites/corporate/default/Library
• Frequently Asked Questions,
visit https://www.unisa.ac.za/sites/corporate/default/Library/Frequently-Asked-Questions
• For research support and services such as the Personal Librarian service and the
Information Search Librarian's Literature

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Search Request (on your research topic) service,
visit http://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-
support.
• For library training for undergraduate
students, visit https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Training
• Lending Services https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Lending-services
• Services for Postgraduate students
- https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-Postgraduates
• Support and Services for students with disabilities
- https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-students-with-special-
needs
• Library Technology Support -https://libguides.unisa.ac.za/techsupport
• Finding and using library resources and tools -http://libguides.unisa.ac.za/Research_skills
• A–Z list of library databases – https://libguides.unisa.ac.za/az.php

Important contact information:

• Technical problems encountered in accessing library online services: Lib-help@unisa.ac.za


• General library-related queries: Library-enquiries@unisa.ac.za
• Queries related to library fines and payments: Library-fines@unisa.ac.za
• Interlibrary loan service for postgraduate students: libr-ill@unisa.ac.za
• Literature Search Service: Lib-search@unisa.ac.za
• Social media channels: Facebook: UnisaLibrary and Twitter: @UnisaLibrary

7 STUDENT SUPPORT SERVICES


The Study @ Unisa brochure is available on myUnisa: www.unisa.ac.za/brochures/studies

This brochure contains important information and guidelines for successful studies through Unisa.

If you need assistance with regard to the myModules system, you are welcome to use the following
contact details:

• Toll-free landline: 0800 00 1870 (Select option 07 for myModules)


• E-mail: mymodules22@unisa.ac.za or myUnisaHelp@unisa.ac.za

You can access and view short videos on topics such as how to view your calendar, how to access
module content, how to view announcements for modules, how to submit assessment and how to
participate in forum activities via the following link:
https://dtlsqa.unisa.ac.za/course/view.php?id=32130

Registered Unisa students get a free myLife e-mail account. Important information, notices and
updates are sent exclusively to this account. Please note that it can take up to 24 hours for your
account to be activated after you have claimed it. Please do this immediately after registering
at Unisa, by following this link: myLifeHelp@unisa.ac.za

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ILW1501/101/3/2024

Your myLife account is the only e-mail account recognised by Unisa for official correspondence
with the University and will remain the official primary e-mail address on record at Unisa. You
remain responsible for the management of this e-mail account.

7.1 The Unisa First-Year Experience Programme

Many students find the transition from school education to tertiary education stressful. This is also
true in the case of students enrolling at Unisa for the first time. Unisa is a dedicated open distance
and e-learning institution, and it is very different from face-to-face/contact institutions. It is a mega
university, and all our programmes are offered through either blended learning or fully online
learning. It is for this reason that we thought it necessary to offer first-time students
additional/extended support to help them seamlessly navigate the Unisa teaching and learning
journey with little difficulty and few barriers. We therefore offer a specialised student support
programme to students enrolling at Unisa for the first time – this is Unisa’s First-Year Experience
(FYE) Programme, designed to provide you with prompt and helpful information about services that
the institution offers and how you can access information. The following FYE services are currently
offered:

Email
FYE Website Support
www.unisa.ac.za/FYE fye@unisa.ac.za

FYE1500
Post
Registration myUnisa; Study
Referrals to Skills; Academic &
Orientation
Digital Literacies;
other support etc
services i.e.
Counselling;
Reading & Writing
workshops

To ensure that you do not miss out on important academic and support communication from the
SRU, please check your myLife inbox regularly.

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7.2 Companies falsely advertising Unisa services

Some companies and social media pages have been falsely advertising Unisa online information
and various services to assist Unisa students. In the process, companies either solicit money
fraudulently from students or make money through online advertising with no benefit to students.
These companies are in no way associated with or related to Unisa.
We request that students only use official Unisa sites and platforms as any other platforms will
provide you with incorrect information and/or act illegally which will be harmful to your studies.
Unisa will always use official communication channels (e.g. Unisa website, myUnisa, Unisa social
media platforms, myLife e-mail) to communicate with students.
Please use the following Unisa platforms for official Unisa information:

• www.unisa.ac.za
• https://my.unisa.ac.za
• https://www.facebook.com/UniversityOfSouthAfrica
• https://twitter.com/unisa
• https://www.linkedin.com/company/unisa

8 STUDY PLAN
You must log into the module site of ILW1501 on myUnisa for the module’s study plan.

9 PRACTICAL WORK
There is no practical work for this module.

10 ASSESSMENTS
10.1 Assessment criteria

The assessment criteria for the module ILW1501 are reflected in the learning outcomes that
appear in the beginning of each learning unit of the “Only Study Guide for ILW1501”. Make
sure that you master these learning outcomes for assessment purposes.

10.2 Assessment plan

• To complete this module, you will be required to submit two (2) online multiple-choice
question assessments (assignments/quizzes) and pass one (1) fully online, timed,
closed book and invigilated multiple-choice question (MCQ) examination.

• All information about WHEN, HOW and WHERE to submit your assessments will be
made available to you via the ILW1501 module site under myModules 2024 on myUnisa.
Please visit the module site regularly and read all the Announcements posted by your

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ILW1501/101/3/2024

lecturers to stay up to date with any administrative arrangements and changes affecting this
module.

• To gain admission to the examination, you will be required to submit at least one of
the two MCQ assessments (assignments/quizzes).

• Both Assessments 1 and 2 count 50% of your year mark. This means that if you submit
only one assignment, you will still obtain exam admission for this module, but your year mark
will be affected.

• Your year mark counts 20% towards your final mark.

• You will receive examination information via the ILW1501 module site. Please visit the
ILW1501 module site regularly and read all the Announcements posted by your lecturers to
stay up to date with any administrative arrangements and changes affecting this module.

• The multiple-choice question (MCQ) examination counts 80% towards your final mark.

10.3 Assessment due dates

• There are no assignment due dates included in this tutorial letter.

• Assignment due dates will be made available to you on the myUnisa landing page for this
module. We envisage that the due dates will be available to you upon registration. Log on to
the myUnisa site for ILW1501 to obtain more information on the due dates for the
submission of the assessments.

• Please start working through the study material that your assessments are based on
as soon as you have read all the information and instructions on how to approach the
module ILW1501. You will find the information and instructions in the Welcome
Message or in an Announcement on the ILW1501 modules site under myModules 2024
on myUnisa. Please visit the ILW1501 module site regularly and read all the
Announcements posted by your lecturers to stay up to date with any administrative
arrangements and changes affecting this module.

10.4 Submission of assessments

• Unisa, as a comprehensive open distance e-learning institution (CODeL), is moving


towards becoming an online institution. You will therefore see that all your study
material, assessments and engagements with your lecturer and fellow students will
take place online. We use myUnisa as our virtual campus.

• The myUnisa virtual campus will offer students access to the myModules site, where
learning material will be available online and where assessments should be completed.
This is an online system that is used to administer, document, and deliver educational
material to students and support engagement between academics and students.

13
• The myUnisa platform can be accessed via https://my.unisa.ac.za. Click on the myModules
2024 button to access the online sites for the modules that you are registered for.

• The University undertakes to communicate clearly and as frequently as is necessary to


ensure that you obtain the greatest benefit from the use of the myModules learning
management system. Please access the Announcements on your myModules site
regularly, as this is where your lecturer will post important information to be shared
with you.

• When you access your myModules site for the module/s you are registered for, you will see
a Welcome Message posted by your lecturer. Below the Welcome Message you will see
the assessment shells for the multiple-choice question assessments or quizzes that
you need to complete for ILW1501. All assessments must be completed on the
assessment shells available on the ILW1501 module platform.

• To complete quiz assessments, please log on to the module site where you need to complete
the assessment. Click the relevant assessment shell (Assessment 1 or Assessment 2). There
will be a date on which the assessment will open for you. When the assessment is open,
access the quiz online and complete it within the time available to you. Quiz assessment
questions are not included in this tutorial letter (Tutorial Letter 101) and are only made
available online. You must therefore access the quiz online and complete it online where the
quiz has been created.

• It is not advisable to use a cell phone to complete the quiz. Please use a desktop computer,
tablet or laptop when completing the quiz. Students who use a cell phone find it difficult to
navigate the Online Assessment tool on the small screen and often struggle to navigate
between questions and successfully complete the quizzes. In addition, cell phones are more
vulnerable to dropped internet connections than other devices. If at all possible, please do
not use a cell phone for this assessment type.
10.5 The assessments

There are no assessments included in this tutorial letter. The assessments for ILW1501 and
their due dates will be made available to you on the ILW1501 module site under myModules 2024
on myUnisa. We envisage that the due dates will be available to you upon registration.

10.6 Other assessment methods

There are no other assessment methods for this module.

10.7 The examination

The examination for the module ILW1501 is a fully online, timed, closed book and invigilated
multiple-choice question (MCQ) examination.

Examination information and details on the format of the examination will be made available to you
online via the ILW1501 module site and the myUnisa landing page. Look out for information that will
be shared with you by your lecturer and for communication from the University.

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ILW1501/101/3/2024

10.7.1 Invigilation through the Moodle Proctoring Tool

Since 2020 Unisa conducts all its assessments online. Given stringent requirements from
professional bodies and increased solicitations of Unisa’s students by third parties to unlawfully
assist them with the completion of assignments and examinations, the University is obliged to assure
its assessment integrity through the utilisation of various proctoring tools: Turnitin, Moodle
Proctoring, the Invigilator App and IRIS. These tools will authenticate the student’s identity and flag
suspicious behaviour to assure credibility of students’ responses during assessments.

For purposes of the module ILW1501 the Moodle Proctoring Tool is used for the invigilation of the
module’s Quiz assessments. The Moodle Proctoring Tool is a facial recognition software that
authenticates students’ identity during their Quiz assessments. This Tool requires access to a
student’s mobile or laptop camera. Students must ensure their camera is activated in their
browser settings prior to their assessments.

Students who are identified and flagged for suspicious dishonest behaviour arising from the
invigilation and proctoring reports are referred to the disciplinary office for formal proceeding.

11. ACADEMIC DISHONESTY


11.1 Plagiarism

Plagiarism is the act of taking the words, ideas and thoughts of others and presenting them as your
own. It is a form of theft. Plagiarism includes the following forms of academic dishonesty:

• Copying and pasting from any source without acknowledging the source.
• Not including references or deliberately inserting incorrect bibliographic information.
• Paraphrasing without acknowledging the original source of the information.
11.2 Cheating

Cheating includes, but is not limited to, the following:

• Completing assessments on behalf of another student, copying the work of another student
during an assessment, or allowing another student to copy your work.
• Using social media (e.g. WhatsApp, Telegram) or other platforms to disseminate assessment
information.
• Submitting corrupt or irrelevant files, this forms part of examination guidelines
• Buying completed answers from so-called “tutors” or internet sites (contract cheating).
For more information about plagiarism, follow the link below:

https://www.unisa.ac.za/sites/myunisa/default/Study-@-Unisa/Student-values-and-rules

11.3 Academic matters

All module content-related enquiries must first be addressed to the relevant module lecturers. See
5.2 (p 7) above. As already indicated above, all such enquiries must be made from your
myLife@unisa.ac.za e-mail account. Where your module lecturer(s) is unable to assist, such

15
enquiries can be escalated to the Chair of the Department in which your module is located. The
Chair of the Department is the one with the power to resolve issues, is authorised to make such
interventions, and has the final say in matters relating to the administration of a module. Such
escalation must be done via the departmental administrative staff.

Contact information for all the departmental administrative staff in the department is captured in 5.3
(p 7) above.

11.4. Administrative matters

The contact information for all administrative departments is included in 5.5 (pp 8-9) above. Please
address any administrative issues (for example, registration issues, finance-related issues,
graduation issues, auditing of a qualification, etc) with the relevant support department and not the
college.

12 STUDENTS LIVING WITH DISABILITIES


The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) provides an
opportunity for staff to interact with first-time and returning students with disabilities.
If you are a student with a disability and would like additional support or need additional time for
assessments, you are invited to contact Mrs A Jacobs at jacoba@unisa.ac.za to discuss the
assistance that you need.

13 FREQUENTLY ASKED QUESTIONS


Before contacting your lecturers, please browse the myUnisa site, consult the brochure
STUDY@UNISA (which contains the most relevant study information) on the landing page of
myUnisa and regularly visit the module site on myUnisa.

Many of your questions about the module, the study material for the module, e-tutors (where
relevant), assignments, the examination and examination administration will be answered by visiting
myUnisa and the module site.

14 SOURCES CONSULTED
None.

15 IN CLOSING
We trust that you will find the module both interesting and rewarding. Please remember that you are
welcome to contact any of the lecturers should you have any questions relating to the content of this
module. We wish you success with your studies.

Kind regards
Your lecturers of ILW1501

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