Farha CV

FARHA JAN
farahmalik034@gmail.com
+91 9541222108
Srinagar, JK- INDIA
190012
A results-driven professional with a proven track record in B2B and B2C lead generation, sales, and
event lead closing. Experienced in cultivating client relationships, driving revenue growth, and
closing deals in competitive market environments. Proficient in leveraging data-driven insights and
strategic networking to achieve sales targets and exceed client expectations.
Holding a Post Graduate degree in HR and Marketing, I have honed strong motivational, analytical,
and presentation skills through comprehensive MBA coursework. Known for my commitment to
integrity and professionalism, I excel in collaborative environments and adapt seamlessly to evolving
needs. My problem-solving abilities, self-motivation, and proactive approach make me a valuable
asset. I am currently seeking a challenging role that aligns with my expertise within a respected
organization.
Work Experience
Team Lead
Wavelength Sales and Services Pvt. Ltd (October 2020 - Present)
 Cultivated strong, positive relationships with employees by implementing effective
communication strategies, providing comprehensive training, and offering ongoing
coaching.
 Directed and motivated teams by overseeing daily activities, setting clear objectives, and
optimizing processes to enhance productivity and operational efficiency.
 Conducted in-depth performance reviews, delivering personalized feedback and
development plans to support employee growth and advancement in their careers.
 Followed opening, closing and shift changeover procedures for seamless operations.
 Led Shifts and motivated team to drive sales.
Sales Executive
Wavelength Sales and Services Pvt. Ltd (August 2018- September 2020)
 Find and qualify potential customers through various channels such as networking, referrals,
and online research.
 Built focused new client networks, growing business opportunities and increasing revenue
possibilities.
 Qualifies prospects to determine future sales possibilities and improve conversion efforts.
 Reach out to potential leads to introduce the company’s services and generate interest.
 Engage in activities to acquire new clients and projects.
 Build and maintain strong relationships with clients to ensure satisfaction and retention.
 Generated Referrals from existing clients.
 Strengthened profit opportunities through targeted customers.
 Used cold calling, email outreach and LinkedIn to source and develop opportunities.
AES Digital World, (January 2018 – March 2018)

AES Digital World is a software development, web development firm, provides unmatched
business value to its customers through its highly adaptive and agile service delivery process.
 Worked as a Management Trainee.
 To study the organization culture of the organization and its impact on overall
productivity.
 I also worked hand in glove with the Marketing team and was actively involved in
human resource marketing during the said period.
 Developed a research report which showcased the organization culture of AES Digital
World.
 Screening CV’s for different roles
Education
Master’s in Business Administration (MBA), University of Kashmir, (2018). Involved in

panel discussion, case studies, report writing, presentations, brainstorming sessions and
business idea analysis.
Bachelor’s in Business Administration (BBA), University of Kashmir, (2016).
Higher secondary (12th): Jammu & Kashmir State Board of School Education (2012).
Matriculation (10th): Jammu & Kashmir State Board of School Education, (2010).
Other Courses:
Local Self-Government Diploma (lsgd) course

All India Institute of Local Self Government (2023)
Completing a Local Self-Government Diploma provided valuable insights into the intricate
workings of local governance and community management. It offered a deep understanding of how
local policies are developed and implemented, emphasizing the importance of aligning initiatives
with both legal requirements and community needs. The program also highlighted the significance
of effective public engagement and communication, teaching strategies to foster strong
relationships between local government bodies and residents.
Certifications
Research project, the organization culture of the AES Digital and its impact on overall
productivity. The general objective of the study was to study the organizational culture of the
organization and analyses its impact on the overall employee productivity.
Research project, Customer Satisfaction in Telecom Sector – Airtel v/s Aircel. The objective of
the study was to find out how the different levels of customer satisfaction for the various services
provided by the different operators in the telecom sector. The study involved a comparative
analysis of the services provided by Airtel and Aircel to understand the level of customer
satisfaction.
Attended a Talent Club organized at Islamic University of Science of Technology.
Attended and participated in a personality development workshop organized byPurple Iris

(Mumbai).
Skills
▪ Communication (English proficient)
▪ Microsoft word, Excel and PowerPoint
▪ Motivational
▪ Problem Solving
▪ Research Analysis
▪ Leadership
▪ Presentation
Languages
▪ English
▪ Hindi
▪ Urdu
▪ Kashmiri
Interests
▪ Travelling
▪ Gardening
▪ Styling and Shopping
Reference
Available on Request.

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FARHA JAN

AES Digital World, (January 2018 – March 2018)

Master’s in Business Administration (MBA), University of Kashmir, (2018). Involved in

Bachelor’s in Business Administration (BBA), University of Kashmir, (2016).

Local Self-Government Diploma (lsgd) course

Attended a Talent Club organized at Islamic University of Science of Technology.

Attended and participated in a personality development workshop organized byPurple Iris

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