HD Decoder
HD Decoder
HD Decoder
HD
HD
P- P+
DStv HD Features
• View 1 channel at a time (no PVR functionality)
• HD capable (720p and 1080i)
• Content Discovery (including multiple search options)
• 8 Day TV Guide
• Reminders
• 24 hour i-Plate
• Parental Control
• Dolby Digital 5.1 Capable
• XtraView Capable (compatible with selected XtraView decoders)
• Widescreen Capable
• Hearing Impaired Subtitles (when available)
• User Friendly HD Menus
• Interactive Applications (SuperSport, News24, Weather)
Please Note
• HD channels are only available on selected packages.
• XtraView requires payment of an additional monthly fee stipulated by MultiChoice.
The moment you connect your DStv HD Decoder, is the moment your TV viewing experience
will become extraordinary. Watch in crystal clear HD, enjoy rich colours and a picture so clear,
you can see every blade of grass on the pitch.
There is also a brand new menu and remote control, making it so much easier to use.
This DStv HD Decoder has more search features than any other single view decoder before,
making it easy for you to discover great entertainment.
If you have an existing XtraView capable decoder (other than the SD PVR), you can easily link
your new DStv HD Decoder to it in order to enhance your viewing experience.
Get started by using this Quick Guide to help you with installation and to familiarise yourself
with the new remote control as well as the functions and features this decoder has to offer.
Finally, go to www.dstv.com for news about the season’s latest shows, competitions as well
as highlights. And if you want to check your account balance, activate more services or update
your details, then register online to manage your account.
Installation .................................................................................... 6
TV Guide ...................................................................................... 13
Search .......................................................................................... 15
Watching TV ................................................................................. 17
Apps ............................................................................................. 22
Contact Us .................................................................................... 44
Reset
P- P+
1 2 3 4 5 6 7
1 2 3 4 5 6 7 8 9
1 LNB in Connect the cable from the satellite dish to this input
2 RF IN Used for XtraView
3 RF Out Used to connect the decoder to a non-HD TV or for XtraView
4 USB Not active
5 HDMI Used to connect the decoder to a HD TV
6 RCA Used to connect the decoder to a non-HD TV
7 SPDIF Used to connect the decoder to your home theatre system
8 Ethernet Not active
9 Power input Connect the power supply to this input
This Quick Guide will help you with simple connections to your satellite dish and TV.
If you have an XtraView installation, or your installation has multiswitches or multiple TVs, we
recommend the use of a DStv Accredited Installer. Find your nearest one at www.dstv.com.
Notes
• DStv recommends the use of an 80cm satellite dish
• The DStv HD Decoder is XtraView capable and is compatible with selected
XtraView capable decoders
• A Quad LNB is recommended when using this DStv HD Decoder in XtraView
• HD content is only available via HDMI
• Dolby Digital is only available with the correct audio equipment
DStv HD DStv HD
Connect the cable from the satellite Connect the cable from the satellite
dish directly to the LNB input on the dish directly to the LNB input on the
back of the decoder. back of the decoder.
DStv HD DStv HD
Connect either cable from the satellite Connect any one of the four cables
dish directly to the LNB input on the from the satellite dish directly to the
back of the decoder. LNB input on the back of the decoder.
1 2 3 4
1. If you have a HD TV, use the supplied HDMI cable and connect it to the HDMI port (marked 1)
on the back of the decoder, then connect the other end to the HDMI port on the TV.
If you have a non-HD TV, use the supplied RCA cables and connect the red, white and yellow
inputs to the RCA ports (marked 2) on the back of the decoder, then connect the red, white and
yellow inputs to the RCA ports on the TV.
2. (Optional) Connect the decoder to your home theatre system using the SPDIF port (marked 3) on
the decoder.
3. Connect the power supply to the input marked 4 and then plug the other side into the mains.
Your DStv HD Decoder has all the features you’re familiar with, and so much more.
Five important things you need to know when using your new DStv HD Decoder :
The DStv HD Decoder has ONE central menu with all content & settings. Press the DStv
button to go straight to DStv Central. (See the DStv HD Decoder Map for more info)
When looking for something to watch, use the hotlink buttons on your remote to go
directly to the TV Guide or Search. It’s that easy to find something to watch right now!
Press OK on any programme name to see the list of available actions. You can set a
reminder and even get a list of when a programme will be aired again within the next 8
days.
To change viewing options (like language and aspect ratio), press OPTIONS. Pressing this
same button when viewing a list, lets you change the sort order or how the information is
displayed.
Settings
This section of the menu includes all settings
that you can personalise, together with Parental
Control, Satellite Settings and more.
Help
Here you can find our contact details, your mail
messages as well as Information Central (which
you need when contacting our call centre).
We recommend that you personalise the settings on your new DStv HD Decoder to have the best
possible viewing experience.
Press the DStv button and go to “User Preferences” in “Settings” to set your preferences for default
language, aspect ratio and more.
The TV Guide lists 8 full days of programming information, allowing you to easily plan your viewing.
Press the TV GUIDE button for quick access to our programme schedules.
Press OK on any programme to see the available actions. You can set reminders and find out when
the programme will be aired again over the next 8 days.
Quick Tips
• Press OPTIONS to change the way the schedules are displayed.
• Press P+ / P- to jump 24 hours at a time.
• Enter a channel number to quickly jump to schedules for a specific channel.
A great feature of the DStv HD Decoder is being able to find out when a programme is on again
within the next 8 days.
If you see a programme that you missed, press OK on the programme and select Other Airings to
see when the programme is on again in the next 8 days.
You can then schedule a reminder for one of these alternatives to make sure that you don’t miss out
on your favourite programme.
Would you like to find a movie for the kids to watch, or find that new series you’ve heard so much
about? Our DStv HD Decoder Search options will find these for you.
If you’re looking for that new series you’ve heard so much about, use the Series option to find it for
you. It’s that easy!
You can also find specific sporting events. Want to know what time that big soccer match kicks off
later today? Just select “Live Sports 24 Hours”.
To see the title of the programme you’re watching, press i. For additional information about the
programme, press i again.
Quick Tip
Arrow DOWN to see programming info for a full 24 hours on any channel.
To see what’s on other channels, press GRID and use the arrows to move the highlight. You can also
press OK to tune to a selected channel.
To change the aspect ratio, select another language or to display subtitles, press OPTIONS.
Quick Tip
To change aspect ratio
on the fly, press ARC.
DStv offers a wide range of audio channels. It’s now easy to access and listen to your favourite radio
station or DMX channel.
• When watching TV, enter the number of the audio channel on the remote, or
• Press GRID, find the audio channel you want to go to and press OK, or
• Press the DStv button, select “Watch Now”, go to “Audio Channels” and press OK
The DStv HD Decoder has a Parental Control feature which allows you to block programming
based on the PG rating. This feature also allows you to block entire channels. Viewing is then only
available once a valid PG PIN has been entered.
The default PG PIN is 1234. If you block the PG PIN, please contact your closest call centre and
ask them to reset it.
Would you like to know the latest sports scores? Or see news updates and the latest weather
forecasts?
Press OK while watching TV and make your selection from the available Apps.
You can set up Favourite Channels on the DStv HD Decoder so that when watching TV or using the
TV Guide, you only see the selected channels.
The DStv HD Decoder allows you to set up to five different channel groups, giving you the option to
create a group for each family member, or even groups for the various types of channels.
You can then name these channel groups (like “Mom’s Channels”, “Dad’s Stuff”, “Sports”, etc). We
even let you select a colour for the i-Plate when you’re watching channels in this group.
Press the DStv button and go to “User Preferences” in “Settings”. Then select “Channel Groups”.
Quick Tip
When watching TV, press OPTIONS to change the channel group.
If the front panel of your DStv HD Decoder has a flashing AMBER light below the envelope icon ,
that means we’ve sent you a message.
To read your message, press the DStv button, go to “Help”, select “Mail Messages” and read your
message.
Once the message has been read, the AMBER light will be switched off.
Message The AMBER light below the envelope icon on the front
of your DStv HD Decoder will flash when you have a
message from DStv. Press the DStv button and go to
“Help” to read your message.
Info This icon is only used in the TV Guide, and only when
we don’t have space to show you the programme title.
Press i to see programme information.
Note
18
This remote is not a universal remote
and cannot be programmed to control
other audio/visual equipment. 10
1 4
2
You can use the hotlinks on your remote to quickly access key features of your DStv HD Decoder.
1 Goes to the TV Guide – 8 full days of programming information, allowing you to easily plan your
viewing.
2 Goes to Search – we have multiple search options available, making it easier for you to discover
great entertainment.
3 Goes to DStv Central – the DStv HD Decoder has ONE central menu with all content & settings.
Press the DStv button at any time to go directly to DStv Central.
Name Description
STANDBY Allows you to quickly put the DStv HD Decoder into standby (or bring it
out of standby).
Quick tip: if you press and hold the STANDBY button, the DStv HD
Decoder will reboot.
SEARCH Your hotlink to Search. Get A-Z listings of sport, movies or search for a
programme or for a range of programmes that meet your specific needs.
You can also access Search by pressing the DStv button and going to
“Search”.
DStv Goes to DStv Central. All content, settings, information, schedules and
more – all at the touch of one button.
TV If you are using the menus or apps, the TV button is your hotlink back
to video.
GRID Displays the channel grid which lists available channels in an easy to
use grid. Use the arrows to move the highlight and see what’s on other
channels. This button also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK on any programme to see the
available actions (from setting a reminder, to even finding out when the
programme is on again in the next 8 days.)
OPTIONS Press OPTIONS on any screen to see the available choices. When
watching TV, you can change Language or Aspect Ratio (and more) and
when in the menus, you can change the order of items on screen or
change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list, you can press P+/P- to scroll a
page at a time, and in the TV Guide, to scroll one day at a time.
V+ / V- Changes the volume (if audio is set to Variable). If you have set the
audio to Fixed, pressing these buttons will NOT change audio. See
“User Preferences” in “Settings”.
ARC Your hotlink to changing the aspect ratio on the fly. If you don’t like the
screen size, press ARC until you find a suitable aspect ratio. This does
not change the default aspect ratio setting.
If you have multiple decoders in your home or even in the same room, you need to set the remotes (and
the decoders) to different “modes”, so that the commands sent from one remote, won’t be picked up by the
other decoder. If you are using two DStv HD Decoders, you will need to set one remote to TV1 mode (to
operate the first decoder) and another remote to TV2 mode (to operate the second decoder).
This remote has three modes and can be set to TV1, TV2 or TV3 mode. The default mode is TV1.
You will see a green light blink every time you press a button on the remote control.
To set the remote to TV1 mode: press and hold the i button for 3 seconds or
until you see the green light blink on TV1 (below the i button).
If the green light blinks below B ACK, the remote is in TV2 mode.
To set the remote to TV2 mode: press and hold the B ACK button for 3 seconds
or until you see the green light blink on TV2 (below the B ACK button).
If the green lights blink below both i and B ACK, the remote is in TV3 mode.
To set the remote to TV3 mode: press and hold both the i and
B ACK buttons for 3 seconds or until you see the green light blink on
TV1 and TV2 (below the i and B ACK buttons).
IMPORTANT
The DStv HD Decoder must be set up to “listen” for the correct mode. You can do this in DStv Central.
If your DStv HD Decoder is connected to another decoder using XtraView, please consult with your
DStv Accredited Installer for remote mode settings.
If your remote is older than 12 months, you can replace it at any MultiChoice Service Centre or
Agency.
If the green light below INFO blinks, the remote is in TV1 mode.
If the green light below BACK blinks, the remote is in TV2 mode.
If the green lights below both INFO and BACK blink, the remote is in TV3 mode.
Change the mode of the remote (see steps on previous pages) and try again.
This DStv HD Decoder meets International Safety Standards. Please read the following
recommended safety precautions carefully.
Mains Supply
The DStv HD Decoder operates at 12 V DC and is connected to the mains supply using the supplied
power supply, rated 100 - 240 Vac 50/60Hz. Connect the power supply to the decoder before
connecting the other end of the cable to the mains wall socket. Disconnect the power supply from
the mains before connecting or disconnecting any other cables to the decoder’s back panel.
Keep liquids away from the DStv HD Decoder and do not put anything on top of it which may spill
(example: lit candles, plants or containers of liquid). Do not use the DStv HD Decoder in extreme
temperature and humid conditions.
Ventilation
It is essential to keep the DStv HD decoder cool. Do not block the ventilation holes and ensure that
free airflow is maintained around the decoder. To maintain adequate ventilation of the decoder,
ensure that there is at least 10cm of free space above and to the sides it. Never stand the DStv HD
Decoder on soft furnishings or on carpet. Do not use, or store the DStv HD Decoder near a heater
or where it is exposed to direct sunlight. Never stack other electronic equipment on top of, or below
the DStv HD Decoder.
Cleaning
Before cleaning the DStv HD Decoder, first disconnect it from the mains. Use a dry cloth to clean
the exterior.
Servicing
Do not attempt to repair the DStv HD Decoder yourself. You should also never remove the cover of
the DStv HD Decoder. Any tampering with the DStv HD Decoder will invalidate the warranty. Refer
all servicing to a qualified MultiChoice Agent or Branch.
Lightning
If the DStv HD Decoder is installed in an area subject to intense lightning activity, protection devices
for the power supply are recommended.
Earthing
Introduction
This DStv HD Decoder is designed, manufactured and sold to receive MultiChoice satellite
services only. It will therefore not be fully functional unless:
• the installation meets the technical specifications to receive the MultiChoice signal; and
MultiChoice is entitled to amend the software incorporated in the DStv HD Decoder from time to
time by means of software downloads for a number of reasons, including preventing the DStv HD
Decoder from being used to receive services other than services authorised by MultiChoice.
ALTECH UEC
Altech UEC and their logo are trade marks and / or registered trade marks of Altech UEC.
ROVI
This product incorporates copyright protection technology that is protected by U. S. patents and
other intellectual property rights. Use of this copyright protection technology must be authorised
by Rovi Corporation, and is intended for home and other limited viewing uses only unless
otherwise authorised by Rovi Corporation. Reverse engineering or disassembly is prohibited.
Do not connect the unit through a VCR. Video signals fed through VCRs may be affected by
copyright protection systems and the picture will be distorted on the television.
DOLBY
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
HDMI
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
OPEN SOURCE
This product contains some open source software. For a full list of this software and the
associated copyrights and licenses, go to www.dstv.com
All intellectual property rights in the DStv HD Decoder as well as in the content received using
this DStv HD Decoder are either owned and/or licensed by MultiChoice. Unless specifically
authorised in writing, the subscriber shall acquire no right, title or interest in any of the
intellectual property rights (including the content).
No data, video or audio content received using this DStv HD Decoder and a MultiChoice
conditional access Smartcard may be copied, re-transmitted, re-broadcast other than as permitted
by MultiChoice in the Subscriber Agreement. The DStv HD Decoder does not allow copying or
recording of content to any external device. Hiring out or selling any of the content received using
this DStv HD Decoder is STRICTLY PROHIBITED.
Hacking of the conditional access system or facilitating anyone else doing so is STRICTLY
PROHIBITED. Failure to adhere to this prohibition is a criminal offence.
General
• MultiChoice reserves the right to “marry” (i.e. link) the Smartcard and the decoder.
• Use of the XtraView functionality on the DStv HD Decoder requires payment of an additional
monthly fee stipulated by MultiChoice from time to time.
• Unless specifically required by applicable legislation and/or applicable warranties, MultiChoice shall
not be liable for failure of a Smartcard or decoder or any component thereof.
Product Warranty
The manufacturer and MultiChoice warrant that the DStv HD Decoder will be free from defects
in design, materials and workmanship for a period of 12 months from the date of sale of the new
DStv HD Decoder to the consumer. This warranty will not apply in the event of:
• The DStv HD Decoder being tampered with or being opened, worked on, repaired or modified,
save by an authorised MultiChoice Agent or Service Centre;
• The DStv HD Decoder not being installed or used in accordance with the manufacturer’s
specifications;
• The DStv HD Decoder not being used with the correct power supply;
• Malfunctioning or damage caused by the use of the DStv HD Decoder in conjunction with
equipment or smartcards not supplied by the manufacturer or MultiChoice;
• The DStv HD Decoder being used to receive services other than services authorised by
MultiChoice.
In the event of the DStv HD Decoder not functioning, contact the MultiChoice Call Centre or take
the DStv HD Decoder to a MultiChoice Service Centre/Agent, or the retailer from which the DStv
HD Decoder was purchased. In the event that the DStv HD Decoder is taken to a Service Centre/
Agent, the Service Centre/Agent will return the DStv HD Decoder to the MultiChoice Repair
Centre.
We also draw your attention to the implied warranty of quality in terms of section 56 of the
Consumer Protection Act, 68 of 1998, as amended from time to time (the “Consumer Protection
Act”) in terms of which, if the DStv HD Decoder fails to meet the requirements and standards
contemplated in section 55 of the Consumer Protection Act, you may be entitled, without penalty
at your election, to:
Any repairs made in these first 12 months must be made by the MultiChoice Repair Centre
in order to rely on this warranty certificate. This certificate, plus the original purchase receipt
showing the date of purchase of the new DStv HD Decoder, must be provided to the MultiChoice
Agent or Service Centre to which the DStv HD Decoder is taken.
Did you know you can insure your DStv HD Decoder? Visit
www.dstv.com for more information on the Decoder Care
Contract which covers the DStv HD Decoder in the event of
loss or damage.
Terms & Conditions apply
Disclaimers
Other than set out in this certificate, the most up-to-date Subscriber Terms & Agreements and
DStv HD Decoder information (available on www.dstv.com) and applicable legislation (including
the Consumer Protection Act), the manufacturer and MultiChoice make no warranties, either
expressed or implied, and including, but not limited to, implied warranties of merchant ability and
fitness of the DStv HD Decoder for a particular purpose. This extends to the hardware, software,
the DStv HD Decoder User Guides and any other written materials accompanying the DStv HD
Decoder at the time of its sale.
The manufacturer and MultiChoice specifically make no warranties, expressed or implied, that
the DStv HD Decoder is capable, or in the future, will be capable, of receiving services other than
MultiChoice services.
Despite anything to the contrary, and save for the above-mentioned remedy in relation to the
DStv HD Decoder which does not function during the period covered by this warranty certificate
and applicable legislation, the manufacturer and MultiChoice will bear no liability whatsoever,
whether in contracts, delict or otherwise, for injury, loss or damage, including any loss of business
profits or any other consequential damages arising out of the installation, use or operation of the
DStv HD Decoder or any defect therein.
MultiChoice will not be held responsible for any damage resulting from installations, whether by
its agents, MultiChoice Accredited Installers, through do-it-yourself or through incorrect usage of
equipment.
Obsolescence Disclaimer
Digital Satellite Technology is rapidly evolving. As a result of this, it is not possible to predict
what the requirements will be in a few years’ time. MultiChoice cannot guarantee that this DStv
HD Decoder will be able to run all available services in future.
A MultiChoice Accredited Installer or the supplier / manufacturer of the specific equipment should
be consulted if any doubt exists when doing an installation. Please refer to the manuals provided
with your satellite dish and any additional equipment used in the installation of the DStv HD
Decoder if you decide to do the installation yourself.
Installations Indemnity
Each and every installer acts as an independent contractor and is not an employee, subcontractor
or agent of the manufacturer or MultiChoice. The manufacturer and MultiChoice are therefore not
liable for any loss and/or damage of any nature whatsoever caused by the conduct of the installer,
including, but not limited to:
• Any direct, indirect or consequential damages, loss of profit or other special damages of
any nature which the user may suffer as a result of any breach by the installer of any of its
obligations to the user;
• Any loss and/or damage to the property of the user and/or any third party, situated on the
user’s premises, as a result of an act and/or omission on the part of the installer.
Unless specifically provided otherwise in this certificate and/or required by applicable legislation
(including the Consumer Protection Act), the manufacturer and MultiChoice do not directly or
indirectly warrant or guarantee or make any representations whatsoever with regards to any
equipment, including, but not limited to, any dish, LNB, switch or cabling used by the installer.
Subject to any express warranty or guarantee given by the manufacturer or MultiChoice, in writing,
the manufacturer and MultiChoice do not:
• Give any warranty or guarantee or make any representation whatsoever in respect of any work
carried out by any installer (including accredited installers);
• Accept any liability for any latent or other defect in any work carried out by any installer (including
accredited installers).
DStv HD Decoder
Serial Number
Purchaser’s Name
Purchaser’s Address
Dealer’s Address
Date of Purchase
Features of the DStv HD Decoder and how it works may differ based on the active subscription as well as
software changes. Graphics may also differ from what you see on screen due to these factors.