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5 Troubleshooting Webasto Air Top 2000 STC Fault Error Codes

5.4 Fault code output (hexadecimal / Webasto Thermo Test)

Fault code
output: Fault message Fault details Recommended measures
HEX

00 No error No error No action necessary

Defective control unit, wrong end-

of-line programming or coolant
01 Defective control unit Replace control unit
temperatur sensor (at water
heaters) failure
1) Check for fault in air intake and
exhaust systems
After start-up has been repeated,
02 No start 2) Check for fault in fuel system
combustion still fails to occur
3) Check fuel pump
4) Electrical check of glow plug
The flame went out during
03 Flame failure See error 02
operation and combustion.
Supply voltage was too long above
04 Supply Voltage too high Check system voltage
maximum threshold value
1) Check for fault in air intake,
exhaust systems
Flame was detected prior to Flame detector signals flame
05 2) Check for fault in fuel system
combustion before combustion operation
3) Check fuel pump
4) Electrical check of glow plug
Overheat protection has been
1) Check for fault in air intake/blow-
activated or the temperature at the
06 Heating unit overheated out side, exhaust systems
heat exchanger has exceeded the
2) Check for fault in fuel system
upper limit
1) Reset heater lock-out and attempt
restart
2) Read out further fault messages
and work through instructions
Reset heater lock-out: switch on
heater. Pull fuse F1 for at least 10 s.
Switch off heater. Reinsert fuse F1.
07 Heater lock-out Heater interlocked
Switch on the heater.
NOTE
Following fault occurred several
times:
Fault counter: > 10x
False start counter: > 7x
Overheating counter: > 20x
Fuel pump has short circuit to
08 Fuel pump short circuit Electrical check of fuel system
ground
Combustion air fan short Combustion air fan has short Electrical check of combustion air fan
09
circuit circuit to ground motor
Incorrect parameter block or
11 Wrong fuel coding wrong heater (diesel/gasoline) Replace control unit
used

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Air Top 2000 STC 5 Troubleshooting

Fault code
output: Fault message Fault details Recommended measures
HEX
1) Check for fault in area of W-bus
W-bus communication communication/W-bus control
12 W-Bus communication failure
failure element/W-bus Telestart
2) Replace control unit
Temperature sensor short Temperature sensor has short Electrical check of external/internal
14
circuit (internal, external) circuit to ground temperature sensor
1) Check for fault in fan motor
2) Heating air intake fan wheel
15 Combustion air fan blocked Combustion air fan is blocked snagging or jammed
3) Combustion air intake fan wheel
snagging or jammed
The temperature rise at the heat
Gradient exceedance Check for fault in air intake/blow-
17 exchanger has exceeded the upper
overheat protection out side, exhaust systems
limit.
Communication failure on Communication failure on
18 -
customer specific bus customer specific bus
Glow plug / flame monitor Glow plug / electronic ignition unit
19 Electrical check of glow plug
short circuit has short circuit to ground
81 EOL checksum error Checksum of EOL dataset is wrong Replace control unit
82 No start during test-run No start during test-run See error 02
Flame interruption during
83 Flame failure combustion operation, more than See error 02
FAZ (EEPROM) times.
Supply voltage was too long below
84 Operating voltage too low Check system voltage
maximum threshold value
Fuel pump interrupted or short
88 Fuel pump interruption Electrical check of fuel system
circuit to supply voltage UB
Combustion air fan Combustion air fan interrupted or
89 Electrical check of fan motor
interruption short circuit to supply voltage UB
Control unit locked or coded as
91 Wrong control unit coding Replace control unit
neutral
Check for fault in area of W-bus
92 Command refresh failure Command refresh failure communication/W-bus control
element/W-bus Telestart
Temperature sensor
Temperature sensor interrupted or Electrical check of external/internal
94 interruption (internal,
short circuit to supply voltage UB temperature sensor
external)
1) Check position of overheating
Gradient undershooting Overheat sensor position wrong
97 sensor
during start (temperatur gradient too low)
2) Check fuel supply system
Glow plug / electronic ignition unit
Glow plug / electronic
99 interrupted or short circuit to Electrical check of glow plug
ignition unit interruption
supply voltage UB
Glow plug / flame monitor Glow plug/Flame monitor circuit
0A Electrical check of glow plug
short circuit has short circuit to ground
Flame sensor has short circuit to
1A Flame sensor short circuit Electrical check of flame monitor
ground

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5 Troubleshooting Air Top 2000 STC

Fault code
output: Fault message Fault details Recommended measures
HEX
Overheat sensor short The overheat sensor has a short
1B Electrical check of overheating sensor
circuit circuit to ground
Glow plug/Flame monitor
Glow plug / electronic
8A interrupted or short circuit to Electrical check of glow plug
ignition unit interruption
supply voltage UB
Flame sensor interrupted or short
9A Flame sensor interruption Electrical check of flame monitor
circuit to supply voltage UB
Setpoint potentiometer
Setpoint potentiometer
9B interrupted or short circuit to Electrical check of setpoint sensor
interruption
supply voltage UB
Overheat sensor Overheat sensor interrupted or
AB Electrical check of overheating sensor
interruption short circuit to supply voltage UB

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Air Top 2000 STC 5 Troubleshooting

5.5 Fault code output (flashing or FXX output)

Fault code
output: Fault message Fault details Recommended measures
Flashing / FXX
1) Check for fault in area of W-bus
Control unit defective communication/W-bus control
F00 Defective control unit
EOL programming error element/W-bus Telestart
2) Replace control unit
1) Check for fault in air intake and
exhaust systems
No flame formed even after
F01 No start 2) Check for fault in fuel system
repeated start attempt
3) Check fuel pump
4) Electrical check of glow plug
The flame goes out during
F02 Flame failure operation and no longer reformed See error 01
after a restart attempt.
The operating voltage was higher
F03 Supply Voltage too high than the maximum permissible Check system voltage
value for too long
1) Check for fault in air intake,
exhaust systems
Flame was detected prior to The flame monitor detected a
F04 2) Check for fault in fuel system
combustion flame before combustion started
3) Check fuel pump
4) Electrical check of glow plug
There is a break or short to UB in
F05 Flame sensor interruption the electrical circuit of the flame Electrical check of flame monitor
detector
Temperature sensor
There is a break or short to UB in Electrical check of external/internal
F06 interruption (internal,
the temperature sensor temperature sensor
external)
There is a break or short to UB in
F07 Fuel pump interruption the electrical circuit of the fuel Electrical check of fuel system
pump
The combustion air fan has a short
Combustion air fan short Electrical check of combustion air fan
to ground or the fan motor is
circuit motor
overloaded

F08 1) Check for fault in fan motor

2) Heating air intake fan wheel
Combustion air fan blocking guard
Combustion air fan blocked snagging or jammed
has tripped
3) Combustion air intake fan wheel
snagging or jammed
There is a break or short to UB in
Glow plug / electronic
F09 the glow plug/ignition spark Electrical check of glow plug
ignition unit interruption
generator
1) Check for fault in air intake/blow-
Overheating lock-out has tripped
F10 Heating unit overheated out side, exhaust systems
(heater overheated)
2) Check for fault in fuel system
There is a break or short to UB in
Overheat sensor
F11 the electrical circuit of the Electrical check of overheating sensor
interruption
overheating sensor

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5 Troubleshooting Air Top 2000 STC

Fault code
output: Fault message Fault details Recommended measures
Flashing / FXX
1) Reset heater lock-out and attempt
restart
2) Read out further fault messages
and work through instructions
Reset heater lock-out: switch on
heater. Pull fuse F1 for at least 10 s.
Switch off heater. Reinsert fuse F1.
F12 Heater lock-out Heater lock-out was activated
Switch on the heater.
NOTE
Following fault occurred several
times:
Fault counter: > 10x
False start counter: > 7x
Overheating counter: > 20x
Wrong position of overheating 1) Check position of overheating
Gradient undershooting
F14 sensor (overheating sensor sensor
during start
gradient too small) 2) Check fuel supply system
There is a break or short to UB in
Setpoint potentiometer
F15 the electrical circuit of the setpoint Electrical check of setpoint sensor
interruption
potentiometer

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