OnePlus Nord N20 5G User Manual

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Due to software updates, your experience of the software interface (including but not limited to
software features, user interfaces, and interaction experiences) may differ from the
interface presented in this manual. The software interface is subject to change.

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Table of Contents Physical buttons ........................................................... 17

Power button ........................................................................ 17

GETTING STARTED ................................................ 13
Volume button ..................................................................... 18
Front & Back Views ..................................................... 14
Shortcut keys ........................................................................ 18
Setting up your device ............................................... 15
Transfer data to OnePlus Nord N20 5G ................. 19
Insert SIM card...................................................................... 15
THE BASICS ............................................................. 21
Booting up your OnePlus Nord N20 5G ....................... 15
Basic gestures ............................................................... 22
Setup Wizard......................................................................... 15
Install and uninstall apps ........................................... 23
Battery and charging .................................................. 16
Install apps from Play Store .............................................. 23
Safety Information: .............................................................. 16
Uninstall apps ....................................................................... 23
Charge the battery .............................................................. 16
Use Apps ........................................................................ 24
Save power and extend battery life................................ 16
App drawer ............................................................................ 24

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 Open apps ............................................................................. 24 Notification ................................................................... 28

View app info ........................................................................ 24 Quick Settings ....................................................................... 29

Switch apps ........................................................................... 24 Status icons ........................................................................... 30

Close apps ............................................................................. 24 Google assistant .......................................................... 31

Clear background tasks ..................................................... 25 SETTINGS ................................................................. 33

Lock background apps ....................................................... 25 Mobile network ............................................................ 34

Home screen ................................................................. 25 Data usage............................................................................. 34

App icons and folders ........................................................ 25 Network settings .................................................................. 34

Wallpapers ............................................................................. 26 Advanced settings ............................................................... 34

Widgets................................................................................... 26 Wi-Fi ............................................................................... 35

Home Settings .............................................................. 26 Connect to Wi-Fi ................................................................. 35

Hidden Space........................................................................ 27 Wi-Fi Assistant...................................................................... 35

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Bluetooth ....................................................................... 36 Android Auto ........................................................................ 41

Connection & sharing ................................................ 37 Personalizations ........................................................... 41

Airplane mode ...................................................................... 37 Ambient Display .......................................................... 42

Personal hotspot .................................................................. 37 Display & brightness .................................................. 43

USB tethering ........................................................................ 38 Sound & vibration ....................................................... 45

Bluetooth tethering ............................................................. 39 VIBRATE .................................................................................. 45

NFC .......................................................................................... 39 VOLUME ................................................................................. 45

Tap & pay .............................................................................. 39 Do Not Disturb：................................................................. 46

Screencast .............................................................................. 40 Ringtone ................................................................................. 46

Print ......................................................................................... 40 Notification sound ............................................................... 46

VPN .......................................................................................... 41 Notifications & status bar ......................................... 47

Private DNS ........................................................................... 41 Manage notifications .......................................................... 48

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 Status bar ............................................................................... 48 Experience improvement programs ............................... 53

Password & biometrics .............................................. 49 Advanced ............................................................................... 53

Lock screen Password ........................................................ 49 Security .......................................................................... 53

Set privacy password .......................................................... 50 Google play protect ............................................................ 53

Fingerprint: ............................................................................ 50 Find My Device ..................................................................... 54

Add Face ................................................................................ 51 Smart Lock ............................................................................. 54

Privacy ............................................................................ 52 Emergency SOS .................................................................... 54

Permission manager ........................................................... 52 Device admin apps .............................................................. 55

Privacy protection ................................................................ 52 Unknown source installations .......................................... 55

Device ID & ads.................................................................... 52 Screen pinning...................................................................... 55

Notifications on lock screen ............................................. 52 Location ......................................................................... 56

Show passwords................................................................... 52 Convenience tools ....................................................... 56

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 Navigation ............................................................................. 56 Default apps .......................................................................... 61

Gestures & motions: ........................................................... 56 Permissions manager ......................................................... 62

Power button ........................................................................ 57 Auto-launch apps................................................................ 62

Screenshot ............................................................................. 58 Display over other apps ..................................................... 62

Quick launch ......................................................................... 58 Special app access ............................................................... 62

Battery ............................................................................ 59 App Cloner ............................................................................ 62

Advanced settings：........................................................... 59 Storage ........................................................................... 63

Digital Wellbeing & parental controls ................... 60 Additional settings ...................................................... 63

Your Digital wellbeing tools ............................................. 60 Language & region ............................................................. 63

Ways to disconnect: ............................................................ 60 Date & time ........................................................................... 63

Reduce interruptions: ......................................................... 61 Keyboard & input method ................................................ 64

App management ........................................................ 61 Accessibility ........................................................................... 65

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 Scheduled power on/off .................................................... 67 Call screen.............................................................................. 71

Power menu .......................................................................... 67 Settings ................................................................................... 72

OTG connection ................................................................... 67 Calling accounts: .................................................................. 72

RAM Boost ............................................................................. 68 Advanced: .............................................................................. 73

Back up and reset ................................................................ 68 Contacts ......................................................................... 73

Users & accounts ......................................................... 68 Add a contact ....................................................................... 73

Multi-users ............................................................................ 68 File Manager ................................................................. 73

About phone ................................................................. 68 Messages ....................................................................... 74

Tips & Support ............................................................. 69 Send message....................................................................... 74

APPS ......................................................................... 70 View and reply message .................................................... 74

Phone .............................................................................. 71 Weather ......................................................................... 75

Dialing ..................................................................................... 71 Calculator....................................................................... 76

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Recorder ......................................................................... 76 Clone Phone.................................................................. 85

Notes App...................................................................... 77 Google Apps ................................................................. 85

Camera ........................................................................... 78 Google .................................................................................... 85

Photo ....................................................................................... 78 Chrome ................................................................................... 85

Video ....................................................................................... 79 Gmail ....................................................................................... 86

Mode selection ..................................................................... 80 Maps ........................................................................................ 86

Gallery............................................................................. 81 YouTube ................................................................................. 86

Clock (in shortcuts) ..................................................... 82 Drive ........................................................................................ 86

World clock............................................................................ 83 Duo .......................................................................................... 86

Timer ....................................................................................... 83 Photos ..................................................................................... 86

Stopwatch .............................................................................. 84 YouTube Music..................................................................... 86

Zen Mode ...................................................................... 84 Files .......................................................................................... 87

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 Calendar ................................................................................. 87 Reboot or force reboot .............................................. 93

Assistant ................................................................................. 87 System updates ............................................................ 93

Play Store ....................................................................... 87 Backup and Restore .................................................... 93

ADVANCED ............................................................. 88 Backup and restore by Clone phone. ............................ 93

Gaming mode ............................................................... 89 Use Google drive for backup and recovery. ................ 93

General ................................................................................... 89 Create backup .............................................................. 94

Do not disturb ...................................................................... 89 Restore Backup ............................................................ 94

Other ....................................................................................... 90 Factory reset ................................................................. 94

Game Filters:.......................................................................... 90 ACCESSIBILITY ........................................................ 96

App Cloner .................................................................... 90 Magnification ............................................................... 97

Display over other apps ............................................. 91 Power button ends call .............................................. 97

REBOOT, UPDATE, BACKUP, RECOVERY ......... 92 Color inversion ............................................................. 98

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 Color correction ........................................................... 98 Driving Safety......................................................................109

High contrast text........................................................ 98 Health Information ............................................................110

SAFETY INFORMATION ........................................ 99 FCC Regulatory Conformance ................................111

Legal Notice ............................................................... 100 FCC Notice ...........................................................................111

Declaration ......................................................................... 100 FCC Caution ........................................................................112

Trademarks and Permissions......................................... 101 Specific Absorption Rate(SAR) certification

information ..........................................................................113
Privacy Policy ..................................................................... 101

Hearing Aid Compatibility (HAC) regulations for

Regulation Information ................................................... 102
Mobile phones....................................................................116
Precautions for using the device .......................... 102
Care and Maintenance .............................................118
General Safety Information ............................................ 102
OnePlus Device Warranty Information ................120
Battery Safety ..................................................................... 106
The limited warranty does not cover ...................121
Charging Safety ................................................................. 107

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Return Policy (Limited to Europe & North

America) ...................................................................... 123

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Getting started

Learn more about your device

and start using.

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Front & Back Views

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Setting up your device Booting up your OnePlus Nord N20

5G
Insert SIM card
Press and hold the power button for a few
1. Insert the SIM Tray Ejector into the small hole
on the SIM card holder. Press the ejector seconds to boot up the phone. If your phone

firmly into the hole to push the SIM card tray does not power on, you may need to charge it.
out.
Setup Wizard
2. Slowly pull the SIM card tray out of the tray
slot. When you first boot up the phone (or after a

3. Place the SIM card into the SIM card tray. factory reset), the Setup Wizard lets you
customize all features, including language,
4. Plug the SIM card tray back into your device.
software buttons, gestures, fingerprint unlock,
* Use the original Nano-SIM card. Non-original and other features. If you want to change these
cards may cause damage. later, you can do so after setting up the phone
in the Settings app.
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 4. Do not place anything on your phone while
Battery and charging
it is charging.
You will need to charge the phone when you
first get it or if you have not used it for a long Charge the battery
time.
1. Connect the USB cable to the adapter;

Safety Information: 2. Plug the USB cable into the phone's USB port.

1. To ensure your safety and avoid damaging 3. Plug the adapter into a power socket.

the device, only use the official charger and 4. After charging, unplug the USB cable from
USB cable. the phone and unplug the adapter from the

2. OnePlus Nord N20 5G supports the USB socket.

Type-C cable.
Save power and extend battery life
3. Unplug the charger after you finish charging
to avoid wasting electricity. Reduce power consumption by doing the
following:
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1. Turn off the screen when the device is not in The power button is located on the right side
use. of the phone.

2. Turn on Battery Saver mode when the ⚫ Press and hold the power button to turn on
battery is low. the device when the device is off.

3. Disable Bluetooth and Wi-Fi when you are ⚫ Press and hold the power button for
not using them. Emergency/Power off/Restart when the
device is on.
4. Dim screen brightness and shorten sleep
time in Settings. ⚫ Press the power button and volume up
button simultaneously to power off.
5. Delete apps that you do not use.
⚫ Click the power button to turn on/off the
Physical buttons screen.

Power button

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 ⚫ Press and hold the power button and
Volume button
volume up button simultaneously to turn off
The volume button is located on the left side of the device.
the phone.
⚫ Press and hold the power button and
⚫ When playing music or video, press the volume down button simultaneously to take
volume button to adjust the media volume. a screenshot.

⚫ Press the volume button during a call to ⚫ Press and hold the power button and
adjust the call volume. volume down button simultaneously to
access recovery mode when the device is
⚫ Press the volume button to silence the
powered off.
ringtone when you get an incoming call.
⚫ Long press the power button and volume
Shortcut keys up for 10 seconds to force a power off.

You can perform quick actions using the

shortcut keys.
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 Follow the prompts on the new phone screen.
Transfer data to OnePlus Nord
Download and install Clone phone on your
N20 5G old phone.

Clone phone can quickly transfer all your data, 2. Tap Continue on your new phone.

including contacts, messages and photos, from 3. Open Clone phone in your old phone, select
your old device to your new OnePlus device. I'm an old phone, and scan the QR code on

If only OnePlus Switch is installed on your old your new phone to connect the two phones.

phone, you will need scan the new QR code to 4. After connecting the two phones, select the
download the Clone Phone. data you want to migrate from your old

If the old device is OnePlus or other Android phone. Tap to start. Then wait until the

devices: transfer is completed.

1. Open the Clone phone. Select I'm a new If the old device is iPhone:

phone, then select your old phone's type. 1. Sync the data of your iOS device to iCloud.

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2. Open Clone phone app. try logging into iCloud again and pick up
with the data transmission. Please note that
3. Choose I'm a new phone and then tap on
only certain format of data can be
"iPhone".
transferred due to compatibility issues.
4. Sign in to your iCloud account and start
importing data.

5. It's recommended to complete the whole

data transfer process while connected to a
Wi-Fi network, and Clone phone should
always stay on the screen. If you ever get
disconnected from the iCloud server, please

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The Basics

Learn to use your OnePlus device.

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 tabs, change pages or slide content in the
Basic gestures
weather/calendar/gallery/app list.
Learn to use basic gestures, such as tap, drag,
swipe, and zoom, to control your phone and
apps.

1. Tap to enter the app or select it. 4. Two-finger zoom for images and web pages.

2. When viewing a webpage or list, swipe up or 5. Press and hold the screen to bring up the

down to scroll. pop-up window for advanced settings or to

enter edit status.

3. Swipe left or right with your finger to switch

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 * New upgradation of apps that you
Install and uninstall apps
download would be reminded. (Choose
yes/no)
Install apps from Play Store

It is advisable to download and install apps Uninstall apps

from Play Store, which is available on your
Uninstall apps as follows:
device.
⚫ On the home screen or app drawer, press
Open Play Store to search for apps using key
and hold the app icon and select uninstall.
words or on screen.
⚫ Go to Settings > App management > App
⚫ Tap the app icon to view application details.
list and select the app. Then go to App info
⚫ Tap Install to download and install apps. and select uninstall.

* It is advisable to download apps on a Wi- * Some pre-installed apps cannot be

Fi network. uninstalled.

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 Long press an app's icon and select app info in
Use Apps
the pop-up box to view app info and setting
Learn how to open apps, switch between apps, options.
close apps and view app information.
Switch apps
App drawer
⚫ In Navigation gestures, swipe left or right
Swipe up on the home screen to view all your along the bottom bar to switch between
apps in the app drawer apps.

⚫ In Back, Home, Recent, tap Recent button

Open apps
in the navigation bar to switch between apps.
Open the app by the app icon on the desktop
or in the app drawer. Close apps

⚫ In Navigation gestures, swipe up from the

View app info
bottom edge of the screen and pause, then

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 close apps by swiping up on the app card. In the recent apps list, long press the app card
to access menu options. Select Lock to stop the
⚫ Tap Recent button and close apps by
app from being closed or cleared.
swiping up on the app card.

Clear background tasks

Home screen
Learn to set wallpapers, widgets and home
⚫ In Navigation gestures, swipe up from the
settings to personalize your phone.
bottom edge of the screen and pause, then
tap “Clear All” to clear background tasks.
App icons and folders
⚫ Tap Recent button to enter the recent apps
⚫ Open the app drawer by swiping up from
list, then tap “Clear All” to clear background
the home screen.
tasks.
⚫ In the drawer, press and drag an app icon to
* Pinned apps will not be closed.
add it to the home screen.
Lock background apps ⚫ Drag an app icon onto another app on the
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 home screen to create a folder. Long press the blank space on the home screen
and select HOME SETTINGS.
Wallpapers
Add icon to Home screen: When enabled, it
Long press a blank space on the home screen will display an icon on the home screen after
and select WALLPAPERS to set your home installing a new app.
screen wallpaper and lock screen wallpaper.
Swipe down to access: Swipe down from
home screen to access Notifications & Quick
Widgets
settings or shelf.
⚫ Add widgets: Long press on a blank space
Google: Swipe right from the home screen to
from the home screen and select Widgets，
show the Google search bar and Discover.
then press a widget and drag it to the home
screen. Double tap to lock: Double tap on the blank
area of the Home screen to turn the screen off
Home Settings and lock the device.

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Launcher layout: Choose between Home Hidden Space: To access, swipe right in the
screen only and Home screen and Drawer. app drawer or swipe outwards with two fingers
on the home screen.
Quick search gestures: Choose how to access
quick search, you can choose between swipe
Hidden Space
up and hold or swipe up to search apps.
1. Slide outwards with two fingers on the home
Notification dots: Set the notification settings.
screen to enter Hidden Space.
Icon pack: Set up icon styles for preset apps
2. Slide to the right in the drawer to enter
and some third-party apps.
Hidden Space.
Home screen layout: Adjust the number of
desktop grids and icon sizes. You can also set
whether to hide the app names.

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 When a new system notification or app
Notification
notification is received, the status bar will
display the corresponding icon. Pull down the
notification panel by swiping down from the
top of the application page or anywhere on the
home screen.

⚫ You can clear a notification by swiping it

right (Some notifications need to be cleared
by closing the related app).

⚫ Long press a notification to enter the

notification settings for that app.

There are two categories: “Important” and

“ Other ” , you can choose to move less
important notification to the “ Other

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notifications ” category, by pressing the
notification and choose “Other”.

Quick Settings

⚫ Tap the quick settings icon to turn on/off

specific functions quickly.

⚫ Press and hold an icon in the quick settings

menu to open the corresponding settings
interface.

⚫ Swipe down again to view more buttons and

brightness settings.

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Status icons

Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.

Signal strength Location service enabled

Wi-Fi Alarm enabled

No SIM card Silent mode enabled

Roaming Vibration mode enabled

G Connected to GPRS network Airplane mode enabled

3G Connected to UMTS network Normal charging

H Connected to HSDPA network Battery capacity

H+ Connected to HSPA+ network NFC enabled

4G Connected to LTE network Gaming mode enabled

5G Connected to 5G network Do not disturb mode enabled

Bluetooth enabled Wi-Fi hotspot enabled

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 • Send text messages (e.g., "Text Sara I am
Google assistant running late")

* When using Google assistant for the first time, • Set reminders (e.g., "Remind me to buy a
follow the prompts to log in to your Google birthday gift for John")
account.
• Take a selfie (e.g., "Take a selfie")
You can quickly access Google Assistant, by
• Set calendar events (e.g., "Set a calendar
either pressing and holding down your home
event for dinner with Charlie tomorrow
button, swiping up from the corner of the
from 7-9")
phone screen (if you have enabled
“Navigation gestures”), or by press the power • Play music (e.g., "Play jazz music on

button, or by simply saying, "Hey Google." YouTube")

With Google Assistant, you can: • Navigate to places (e.g., "Give me Home
directions ")
• Make quick phone calls on the go (e.g.,
"Call Mom")

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• Weather information (e.g., "Do I need an
umbrella today?")

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Settings

Configure your phone's network

and account or set up your phone

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 ways of using the network including Wi-Fi &
Mobile network
mobile data, Only Wi-Fi, Only Mobile Data
Enable or disable mobile data. and Disable network, when you use different
apps.
Go to Settings >Mobile network ，
enable/disable Mobile data. ⚫ Data saving: When the option is turned on,
apps in the background will not be able to
Data usage use mobile data, whereas apps in the
foreground will decide which data-saving
You can check statistics on the mobile data and
measures to take. In addition, network
Wi-Fi traffic usage.
tethering will be unavailable and the status
Network settings bar will display the data-saving icon.

Go to Settings > Mobile network >Data usage, Advanced settings

turn on or off the network.
⚫ Smart 5G: Based on usage scenarios,
⚫ Network access: You can set up different automatically switch between 5G and 4G to

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 extend battery life. CONNECT.

⚫ Flash on call: the camera flash will blink for * You can also manually add a Wi-Fi network
incoming calls when the screen is locked. by selecting Add networks.

Wi-Fi Wi-Fi Assistant

Connect to the internet through Wi-Fi. ⚫ Wi-Fi Assistant: When the option is turned
on, the system will:
Connect to Wi-Fi
1.Auto connect to the best Wi-Fi.
1. Enter Settings > Wi-Fi, tap Wi-Fi.
2.Auto switch to mobile network when the
2. Select a Wi-Fi network from the list. quality of Wi-Fi networks is poor.

3. You will automatically connect to an ⚫ Dual channel acceleration: When the

unencrypted Wi-Fi network that you have option is turned on, you can use Wi-Fi and
selected. To connect to an encrypted mobile data at the same time for a faster
network, enter the password and tap internet experience.
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 services or other apps to scan for networks,
Advanced settings
even when Wi-Fi is off.
⚫ Saved networks: Networks that have been
⚫ Passpoint: Turn on to discover Wi-Fi
successfully linked.
networks that support the Passpoint
⚫ Install certificates: Browse files in other apps protocol.
(recent files)
Bluetooth
⚫ Wi-Fi status display: Turn on or off the
Bandwidth label, the number will be Bluetooth lets you connect to Bluetooth-
presented. Adjusting Wi-Fi status display will enabled devices such as headsets and
not affect Wi-Fi functionality. keyboards.

⚫ Wi-Fi data usage: You can view your Wi-Fi ⚫ Go to Settings > Bluetooth, select the device
data usage here, including the total data you want to connect from the list of available
usage and the data usage of different apps. devices, and enter the pairing code to
complete pairing.
⚫ Scanning always available: Allow location

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 * When your Bluetooth device is turned on
Connection & sharing
but cannot be found, check the device's
manual and follow the instructions to switch Share personal hotspot and screencasts.
the device to pairing mode to connect.
Airplane mode
Advanced settings:
After switching your device to airplane mode,
You must make sure that the option Visible
you will not be able to dial, but you can read,
to Other Devices is turned on so that others
play games, watch videos, or use other
can find and pair with your devices.
applications that don’t require network or
Media volume sync: When the option is phone connections.
turned on, volume on Bluetooth devices and
your phone will be synced. Personal hotspot

Display codec standard: Display the current Share your mobile data or Wi-Fi connection
codec standards for paired devices. with other devices. This may consume more
mobile data and battery power.

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* Two ways of linking personal hotspots will be can be set.
provided:
⚫ Automatically turn off personal hotspot
1.QR code: Scan the QR code and connect when idle: when no devices are connected
to this Wi-Fi network. for 10 minutes.

2.Personal hotspot password: Go to Personal

USB tethering
hotspot settings > change the Name and
Password. To share your device's mobile data or Wi-Fi
network with your computer via USB, follow the
⚫ Personal hotspot settings ： Set personal
steps below:
hotspot name and password.
1. Connect your phone to your computer with
* You must make sure that the option Visible
a USB cable
to Other Devices is turned on so that this
hotspot can be connected manually. 2. Select the USB connection method as USB
tethering in the control center.
⚫ Connection management：The maximum
allowed connections and the data restriction * Some computers may need Android RNDIS
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 driver to be installed separately. Go to Settings > Connection & sharing>
switch on NFC > Tap & pay
Bluetooth tethering
After setting a default payment app, you can
To share your device's mobile data or Wi-Fi pay by tapping the back of your phone on a
network with other devices by BLUETOOTH payment reader.
tethering, follow the steps below.
*Before using the Tap and pay, you need to set
1. Go to Settings > Connection & sharing > up the default payment app, open the payment
enable Bluetooth tethering. service in the app, and set the tap and pay
feature with the following settings options:
2. Pair and connect your phone in the
Bluetooth settings interface of other devices.  Payment default: Choose an app, such as
Google pay, to use when making a payment
NFC by tapping the payment terminal.

 Use default: You can set as Always and

Tap & pay
Except when another payment app is

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 open. 1. Go to Settings > Connection & sharing >
Screencast
Screencast
2. Tap the menu button Screencast.
Make sure your phone and the display device
3. Select the display device that needs to be
are connected to the same network or that the
projected and wait for the phone screen to
display device has the wireless display function
be projected onto the display device.
turned on. Pair your phone with the display
device to stream your phone screen to it. Print
Before using the Miracast function, ensure that
The Print service lets you print documents,
your TV, projector, screen and other display
images, emails, and web pages. An option for
devices are compatible with the Miracast
the Print service appears when you choose to
function, and the function of the device is
share a file.
turned on.
When Default Print service and Quick device
Instructions:
connect on, the device will search for nearby

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printers quickly, you can choose and connect Please pay attention to your network
connection after selecting “Designated Private
to the printer for print services.
DNS”.
*Add print service: Add a new print service for
printing works. Android Auto

VPN Allow you to use apps on your car screen.

Go to Settings > Connection and Sharing > Personalizations

VPN. Then, click "+", adding VPN after
completing the VPN name, type, server address Go to Settings > Personalizations to

and other information. customize your phone.

You can change the Wallpapers, Fingerprint

Private DNS
animation, Icon styles, Colors, Font and display
Private DNS is a mechanism to achieve size, Notification drawer.
encrypted transfer. Once connected it helps to
⚫ Wallpapers: You can use the wallpaper
enhance network security. However, it may also
lead to network latency and connection failure. provided by OnePlus, or you can use a
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 personal photo as your wallpaper. scenario. Also, Font weight could be
adjusted.
⚫ Fingerprint animation: There are eight
different fingerprint animation effects that ⚫ Notification drawer: Customize the status
you can select. notification shape, there are four shapes
available, Round, Square, Teardrop, Round
⚫ Icon styles: Customize the status icon shape,
rectangle.
there are two shapes available: Oxygen and
Hydrogen.
Ambient Display
⚫ Colors: Click the color you want and save to
You can set SOMATIC GESTURE:
change the accent color.
⚫ Pick up your phone to show: Enable this to
⚫ Font & display size: There are 3 kinds of
show the fingerprint icon in ambient display
font available, Roboto, OnePlus Sans™, Sans.
when you pick up your phone.
*When you use Sans, after the Auto adapt is
You can set WHEN TO SHOW:
used, the system automatically provides the
best font display effects based on the ➢ Always-on ambient display.
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 This feature may cause additional battery Dark mode.
drain, but only a minimal percentage. This
You can choose the Auto switch, and the Dark
feature will be disabled in battery saving
mode will replace Light mode at sunset.
mode or when the battery level is lower than
5%. ⚫ Dark mode settings：

You can set WHAT TO SHOW: Go to Settings > Display & brightness >
Dark > Dark mode settings.
➢ Contextual info.
You can make custom adjustments here,
➢ Fingerprint icon.
for example, adjusting wallpapers or icons
➢ Display message. to Dark mode or not.

➢ New notifications. ⚫ Smart Ambient Brightness: When

enabled, the phone will optimize the
Display & brightness screen brightness setting according to
ambient light conditions. You can also
There are two modes here, including Light and
manually adjust the slider bar to set your
43
 preferences. ⚫ Auto Screen off: You can choose the
length of time the screen will automatically
⚫ Eye Comfort: You can set the Color effect
go off here.
and Black and white effect to fit more
reading scenario. Black and white effect is ⚫ Screen color temperature: There are
for purely words and Color is for three different temperature modes,
comfortable color reading. including cool, default and warm.

*Screen color temperature cannot be ⚫ Screen color mode: There are different
adjusted when Eye comfort on. modes here.

*Schedule time：You can also set the start 1. Vivid mode: P3 mode for better color
and end time of Eye comfort according to display.
your own habits.
2. Gentle mode: sRGB mode for natural
⚫ Auto-rotate screen: If enabled, the phone colors.
display will automatically rotate as the
Front & display size （same with functions
phone rotates.
of Personalization）：There are 3 kinds of
44
 font available, Roboto, OnePlus Sans™, Sans. ⚫ Vibrate on ring (on/off)

*When you use Sans, after the Auto adapt is VOLUME

used, the system automatically provides the
best font display effects based on the ⚫ Media: Adjust the slider to set the volume

scenario. Also, Font weight could be for playing music, video and more.

adjusted. ⚫ Ringtone: Adjust the slider to set the

⚫ More: screen display (Front camera display ringtone volume for phone calls and other
by app/full screen display by app), screen notifications.
saver (None/Photos/Clock).
⚫ Notifications: Adjust the slider to set the
Sound & vibration notification volume for phone calls and
other media notifications.
Go to Settings > Sound & Vibration to
change the sound settings on your device. ⚫ Alarm: Adjust the slider to set the ringtone
volume for alarms.
VIBRATE
Media volume muted: The media volume and

45
device are silenced simultaneously, you may and status will still appear. You can allow
make any adjustments manually. exception below.

Volume button function: When you press the ⚫ Schedule: Set Do not disturb duration or
volume adjustment button, the selected option set the time to automatically turn on and off.
will change accordingly. You can choose media
⚫ Exceptions: Choose special settings for
volume or ringtone volume based on your
notifications, messages, calls, ring for
preference.
repeated calls and silence media when Do
Not Disturb is on.
Do Not Disturb：

When Do Not Disturb mode is turned on, your Ringtone

phone will not show new or existing
Set the ringtone and vibration for incoming
notifications or make a sound or vibrate.
phone calls.
Notifications will not appear when you swipe
down from the top of your screen. Notification sound
Note that critical notifications for phone activity
46
⚫ Notification sound: Set the Tone tunes and ➢ Fingerprint animation sound
alert tunes for other notifications.
➢ Touch sounds
◼ Tone tunes
➢ Vibrate on touch
◆ Music box
Reduce notification feedback on full screen:
Soften notification sounds and reduce vibration
◆ Electronic
intensity when your phone is in full screen
◆ Harp mode (such as when watching videos or
playing games).
◆ Waterdrop
Global sound: Dirac Audio Tuner (four sound
⚫ More sounds & haptics：If you need to turn profiles to be chosen), other settings (Default
recorder: Auto select/Add-on).
off the system sound, you can do so here.

➢ Dial pad tone Notifications & status bar

➢ Lock screen sound If you want to receive relevant system

➢ Screenshot sound notifications, you can open “ Display data

47
usage in notification drawer” and “Pull down ⚫ Notification icons: You can change
on Lock screen to access notification drawer”. notifications icons status here, “ Icon ” ,
“ Show only important notification icons ” ,
Manage notifications “Notification count” and “Do not show”.

Notification on lockscreen：To set what to ⚫ Status icons: Status icons are displayed on
show while the screen is locked when receive the status bar at the top of the screen. The
notifications. icons listed in the table below are the most
common ones.
App notifications: You can turn notifications
from receiving apps on or off. ➢ VoLTE

➢ NFC
Status bar
➢ Wi-Fi
You can set the style of the battery and time,
enable/disable showing Battery percentage, ➢ Mobile network

display Real-time network speed, time and ➢ Battery

manage icons in the status bar.
48
➢ Alarm ➢ Data saving

➢ Airplane mode ➢ Portrait Orientation Lock

➢ Screencast ➢ Work profile

➢ VoWiFi
Password & biometrics
➢ Earbuds
Go to Settings > Password & biometrics to
➢ Do Not Disturb set up fingerprints, faces and passwords for

➢ VPN your phone.

➢ Personal hotspot Lock screen Password

➢ Bluetooth & Bluetooth earphones
Your Lock screen password cannot be retrieved
➢ Vibrate / Silent if you forget it and you will no longer be able
to unlock your phone or view phone data.
➢ Ethernet
Enter 6 digits password for Lock screen
49
password. ⚫ Add fingerprint: Follow the on-screen
prompts to add your fingerprint.
Set privacy password
Add your fingerprint again after replacing the
The privacy password will be used for protective film.
verification in features such as App lock.
• Add only one fingerprint information at a
⚫ Use a different password type: You can
choose different ways to set your lock screen time.

password, including pattern, 4-digits • Press firmly on the phone screen to ensure
password, 4-16 digits password and
your fingerprint data is fully added.
Password with 4-16 alphanumeric
characters. ⚫ Fingerprint animation effect: Set
animation effect. You can select one of the
Fingerprint: eight forms below: (could be adjusted in
Personalizations)
You can add/delete fingerprints and set
fingerprint preferences through Fingerprint.  Energy

50
  Cosmos unlock preferences through Face unlock.

 Ripple ⚫ Add face data: Follow the on-screen

prompts to add your face data.
 Stripe
*Do so in a bright environment and ensure
 None
that you are facing your phone for the best
 Fireworks results.

 Magic ⚫ Face Unlock: Enable this to use face unlock

 Wormhole to unlock your phone from the lock screen.

*In addition to unlocking your phone, you ⚫ Auto unlock once the screen is on: Enable

can use your fingerprint to authorize this to unlock your phone with your face as

purchases and access apps. soon as the screen turns on without swiping
first.
Add Face
⚫ Face unlock assistive lighting: In situation

You can add/delete face data and set face where the camera cannot recognize your
51
 face, the screen will light up to help the your device ID. Once turned on, the number of
camera recognize you. ads you receive will not change, but the ads will
be less relevant to you.
Privacy
Reset device ID: The device ID used to deliver
targeted ads will be reset.
Permission manager
Notifications on lock screen
Set app permissions to use microphone,
contacts, calendar and more. If you want to turn off or on the notifications on
the lock screen, you can set it here. (Show all
Privacy protection notification content /Hide all notifications).

⚫ App lock: You can add the apps that you

Show passwords
want to lock with a password.
Enable this to display characters as you type
Device ID & ads and briefly convert them to an encrypted
asterisk "*".
Limit ad tracking: Limit targeted ads based on
52
 ensure an optimized product experience.
Experience improvement programs
Advanced
OnePlus notifications: Receive official
OnePlus news, product information,
Autofill service from Google: Saved
questionnaires, and
passwords, credit cards, addresses.
recommendations/coupons.
Activity controls: Choose the activities and
User Experience Program: Allow OnePlus to
info you allow Google to save.
anonymously analyze general statistical data
about phone usage to improve product design Ads: Advertising ID and personalization.
and user experience.
Usage & diagnostic: Share data to help
System stability improvement program:
improve Android.
Allow OnePlus to access system logs
anonymously. In the event of an error, allow a
bug report with logs to be submitted which will
Security
only be use for system error analysis and
stability improvements. Google play protect
OnePlus Service Messaging: Allow OnePlus to
Google play protect regularly checks your
deliver prompt cloud messaging services to
53
apps and device for harmful behavior. You’ll be device remotely. If you lose this device, it also
notified of any security risks found. helps you keep your data safe.

Security update: check your system if it needs Google Play system update: check whether the
up to date.
device need to be updated.

Find My Device
Smart Lock
Find My Device helps you locate your device
Keep your phone unlocked when it is in a safe
remotely and keeps your data safe if the device
place like your pocket or trusted places. You
is lost.
can customize your preferences with Smart
Ways to locate your Android device Lock.

⚫ Find My Device app: Get it on Google Play.

Emergency SOS
⚫ Find My Device web: Open web portal (Web:
⚫ Edit emergency information and contacts:
Visit android.com/find.)
Add your medical information and
Note: Fine My Device helps you locate this emergency contacts to help responders in
54
 an emergency. Chrome, Drive, File Manager, Files by Google,
Gmail and OnePlus Launcher.
⚫ Power button for quick SOS: Set the
preferences of activating quick SOS with the
Screen pinning
power button.
Screen pinning allows you to keep the current
⚫ Preferred SOS action: Set the preferences
app in view until you unpin it. When an app is
of SOS action, which can be Call local
pinned, the pinned app may open other APPs
emergency number or Share location with
and personal data may be accessible.
emergency contacts.
To use this function:
Device admin apps
1. Turn on screen pinning.
⚫ Find My Device: Enable to find your device
2. Open the app you want to use, and then tap
or to lock or erase data from a lost device.
the Recent button at the button of the screen
to enter the Recent screen.
Unknown source installations
3. Tap the Menu button in the upper right
55
 corner of the app screen, and then tap Pin. services.

Note: Screen pinning will affect functions such

as incoming calls and alarms.
Convenience tools

Location Navigation

Enable this to allow apps to use location The device supports two types of navigation
information.
Go to Settings > Convenience tools>
⚫ Wi-Fi and Bluetooth scanning: Allow apps Navigation, choose Gestures or Navigation
and services to scan for Wi-Fi and nearby buttons.
devices at any time.
Gestures & motions:
*Location may use sources like GPS, Wi-Fi,
mobile networks, and sensors to help Allow Gestures & motions to access your
estimate your device's location. Google may contacts (Allow/Deny).
collect anonymized location data to improve
Screen off gestures
location accuracy and location-based
56
Use specified gestures on the screen for quick screenshot by touch and hold with three
access when the screen is off. fingers.

⚫ Double tap to wake

Power button
⚫ Draw an O to open camera
Double click the power button:
⚫ Draw a V to turn on/off flashlight
Set whether pressing the power button twice
⚫ Music control: Enable this to draw II with will turn on the camera.
two fingers to play or pause music, draw <
Press and hold the power button:
or > for previous or next track.
⚫ Press and hold the power button to turn on
⚫ Add gesture
the device when the device is off.
Three-finger screenshot
⚫ Press and hold the power button for Voice
1. Enable this to take a screenshot by Assistant when the device is on, and it can
swiping down with three fingers. also be changed to “power menu”.

2. Enable this to take a partial or scrolling

57
 ⚫ Delete original image after editing
Screenshot
⚫ Screenshot sound (on/off)
You can turn off or on delete the original image
after editing; you can turn off the screenshot ⚫ Preview window location： left and right

sound and change the position of the preview

Quick launch
window here.

There are three methods to get a screenshot. ⚫ Touch and hold the fingerprint sensor until
icons appear. Without lifting your finger,
⚫ 3-finger swipe down
slide it to an icon and then release to launch
⚫ 3-finger touch and hold: Touch and hold the corresponding for function or app.
with 3 fingers and then drag on the screen
⚫ Immediately after unlocking the screen
to select the region you want to capture.
using your fingerprint and before icons
⚫ Buttons: press the Power button and the appear, quickly slide your finger to the area
Volume Down button at the same time. where the target icon usually appears and
release to launch the function or app.
⚫ Tutorial
58
 High performance mode: The system
Battery
always operates in a high-performance
Go to Settings > Battery to view battery details mode, but it will increase extra power
and set battery preferences. consumption.

Power saving mode: Enable this to extend Optimize battery use: Automatically
battery life. Battery saver will turn off some optimize apps that are draining battery in
device features and restrict apps. background.

You can choose to manually turn it on or select Sleep standby optimization: Your phone
Turn off when fully charged. consumes less power and reduces
notifications when you are asleep.
Phone battery usage: View battery usage
details since full charge and the list of which Optimized night charging: To reduce
processes use the most battery. battery aging, your phone learns from your
daily charging routine so it can control the
Advanced settings： charging speed at night and avoid
overcharging.
59
 Show battery percentage on status bar screen time, Notifications received and Apps
(on/off). times opened. Click the icons on the right of
the Apps name to set app timer, once ran
Digital Wellbeing & parental out, the app will be paused for the rest of the
day, it will pop-up a window shows “ App
controls
paused, your App timer ran out. It’ll start
again tomorrow.”. You can click“SETTINGS”
Your Digital wellbeing tools
on the pop-up window to delete the timer.
Today: Show today’s screen wake up times.
⚫ Bedtime mode: Use Bedtime mode to
Unlocks: Show today’s device unlock times. disconnect from your phone and avoid
interruptions while you sleep. When it starts,
Notifications: Show today’s notifications
Grayscale removes the screen’s color, do not
received times.
disturb will mute sounds so you aren’t
Ways to disconnect: woken up by calls or notifications. When it
ends, your phone changes back to its usual
⚫ Dashboard: Manage the dashboard by
60
 settings. ⚫ Parental controls: Add content restrictions
and set other limits to help children balance
⚫ Focus mode: Set to pause distracting apps their screen time.
when you need time to focus.
App management
Reduce interruptions:
Go to Settings > Apps management to
⚫ Manage notifications: Disable or enable manage your device's apps, change their
app’s notifications.
settings, view app info, set notifications and
⚫ Do Not Disturb: Please refer Do Not Disturb permissions, and more.
for settings.
App list: You can check out the apps already
⚫ Heads up： If you’re walking while using installed on your phone here.
your phone, get a reminder to focus on what’
s around you. Use with caution. Heads Up Default apps
doesn’t replace paying attention.

◼ Permissions: Physical activity and Set the default apps for home, browser, phone,
location (optional) SMS, gallery, mail, and more.
⚫ Show icon in the app list (on/off)
61
 supported apps. When you open the specified
Permissions manager
application in Display over other apps, the
Set app permissions to use location, app will create a picture-in-picture window
microphone, contacts, storage, call logs, and when you open or leave the application (such
more. as continue to watch video), which displays on
top of the other apps you are currently using.
Auto-launch apps
* This function needs to be supported by the
When this button is off, the settings below will application itself.
save power. When this button is on, the settings
below will ensure that you can continue Special app access
receiving messages normally.
You can set special app access such as modify
system settings, notification access, usage
Display over other apps
access, all files access, Wi-Fi control.
You can go to Settings > Apps management>
Display over other apps to view and configure App Cloner

62
Create a new copy for the application to login
Language & region
to different accounts.
Set your system language and input method.
Go to Setting > App management > App
Cloner. The list will show you the applications Languages: Set your system language.
that supports App cloner. Tap the application
 Tap Add a language to add language.
to open App cloner.
 Press and drag the selected language to
Storage the top of the list to set the language to
the system language.
Go to Settings > Storage to view storage
details. You can free up storage space and view Date & time
the amount of storage space occupied by
various types of files. Set system date and time.

⚫ Time zone: Set the system time zone

Additional settings
manually.

63
⚫ Use 24-hour format: Enable this for the Note: You can choose between Gboard and
system time to be in the 24-hour format or Google voice typing.
disable it to use the 12-hour format.
Keyboard settings:
⚫ Set automatically
⚫ Keyboard location (default/hide)

Keyboard & input method ⚫ Mistouch prevention: Swiping on the left or

right edges of the keyboard will not return
you to the previous page.
You can set your preferred keyboard here.
Input assistance:
⚫ Gboard: multilingual typing
⚫ Autofill service: Enable this to automatically
⚫ Google voice typing: Enable this feature to
fill in saved data when you browse the web
enable you to enter text by voice. You can
or enter your account password or in other
set the language using the following path：
scenarios. This function will require
Go > Keyboard & input method > Google voice additional apps to be installed.
typing > languages.
⚫ Personal dictionary

64
 on certain items on the screen and the system
Accessibility
will read them aloud.
The accessibility is optimized for the operation
⚫ Text to speech（TTS）settings
experience of visually impaired users, so that
visually impaired users can use the phone You can customize the text-to-speech output.

smoothly. You can also choose the language (temporarily

⚫ TalkBack support Chinese and English), speed and pitch

according to your usage habits.
When TalkBack is turned on, it will provide you
Magnification: quickly zoom in on the screen to
with voice feedback so that you don't need to
display content more clearly.
look at the screen while using the device. This
Other functions: Color correlation, high
feature is very useful for the blind and those
contrast text, remove animations and color
with low vision.
inversion.
⚫ Select to speak ⚫ Sound Amplifier

When select to speak is enabled, you can click Sound Amplifier supports quick enablement in

65
the following two ways: Live Caption detects speech in media and
automatically generates captions.
1. To enable the sound enhancer, swipe up with
⚫ Hearing aids
both fingers and swipe up from the bottom of
To pair your hearing aids, find and tap your
the screen;
device on the next screen. Make sure your
2. Hold down the volume button and hold hearing aids are in pairing mode.
down both volume keys simultaneously to Some interactive actions:
activate the sound enhancer.
⚫ Switch access: Let people with motor
Note: use sound amplifier on your phone to impairments control phones and tables
filter ambient noise, amplify faint sounds, and using one or more switches. Use switches to
soften loud sounds. Sound amplifier works only select items, scroll, enter text, and more.
with wired earphones.
⚫ Accessibility menu: This is a large onscreen
⚫ Mono audio menu used to control your phone. From
the menu, you can lock your screen, adjust
Merges channels when playing audio.
the volume and brightness, take
⚫ Caption preferences screenshots, and more.

⚫ Press power button to end calls (on/off)

66
⚫ Touch & hold delay (short/medium/long) For the convenience of users, the time switch
⚫ Time to take action: Choose how long to on/off function is built in. You can go to
show messages that ask you to take action, Settings > Additional settings > Scheduled
but are visible only temporarily.
power on/off. to set this function.
⚫ Vibration & haptic strength: Ring vibration,
notification vibration, touch feedback. Power menu
⚫ Large mouse pointer (on/off)
Show smart devices: control linked smart
⚫ Click when pointer stops: When a mouse is
devices from one place.
connected, you can set the mouse cursor to
click automatically when it stops moving for When the device is locked, you can choose to
a certain amount of time.
show sensitive content or not.
⚫ Shortcut from lock screen(on/off): Use a
shortcut on the lock screen to turn on OTG connection
accessibility functions.
Transfer data via OTG. Automatically turns off
Scheduled power on/off after 10 minutes of inactivity.

67
 ⚫ You (Owner): Display the currently logged
RAM Boost
in user. Tap to change username (username
Optimize RAM utilization based on your usage. defaults to the phone owner).

Back up and reset ⚫ Guest: Tap to switch to guest mode, and

limit calls and some features. You can
⚫ Back up & restore: Buck up data to or restore enable/disable the Turn on phone calls by
data from a local storage device. tapping the settings icon to the right of the

⚫ Google Backup: Using google to backup Guest.

data. ⚫ Add user: Share the device with other

⚫ Erase all data (factory reset): Erase all data on people by creating additional users.

phone.
About phone
Users & accounts
View basic phone information, system version,
and more in the About phone option.
Multi-users
68
⚫ Device name: Tap to edit the device name.
Tips & Support
⚫ Android version: Show Android version and
Tips and Support provides tips and FAQ on
Android security update.
device usage.
⚫ Status: Tap to view the phone number,
signal, etc.

⚫ Version：This shows the baseband & kernel

version.

⚫ SIM card status

⚫ Legal information: Tap to view the privacy

policy, agreements, etc.

⚫ Regulatory labels

⚫ Award: Tap to view OxygenOS Contributors.

69
Apps

Learn about the apps on your

OnePlus device.

70
Phone Call screen

After accepting a call, the interface functions

Dialing
are as follows:
⚫ Method 1: Tap the keypad (dial pad) button,
⚫ Speaker: Enables loud speaker mode during
enter the contact number, and press the call
call.
button to dial the number.
⚫ Keypad: Opens the dial pad.
⚫ Method 2: Browse your contacts or call logs,
and tap the number to dial it. ⚫ Mute: Mutes the microphone.

⚫ Answer or refuse incoming calls: Swipe down ⚫ Add call: Adds multiple calls.

to reject a call or swipe up to accept it. ⚫ Hold: Allows you to answer a new call by

⚫ Incoming call during normal use: The green putting the current call on hold and then

button is to accept the call and red is to resume the current call when the new call

reject it. ends.

71
 ⚫ Flash on call: The camera flash will blink for
Settings
incoming calls when the screen is locked.

Tap the menu button in the upper right corner Blocked numbers: When switched on, you
to start settings. won’t receive calls or texts from blocked
numbers from unidentified callers.
Display options: Change the sort order rule,
name format and turn on and off dark theme Voicemails: Set voicemail notification as
of contact’s background.
Important or Other.
Quick responses: Respond to an incoming call
with a text message. Accessibility: Set TTY mode and hearing aids

compatibility.
Calling accounts:
Assisted dialing: To enable or disable
⚫ Answer/End call: Auto answer calls when “Assisted dialing” while roaming, and “Default
connected to external audio device、Press home country/region code”.
Power button to end call、Vibrate when call
Caller ID & spam: Switch on to identify
is answered/ended.

72
business and spam numbers based on data 2. Tap “ Create new contact ” to create new
contact
provided by Google.
3. Enter contact information
Advanced:
4. Tap “save” in the upper right corner to save
⚫ Caller ID announcement: the caller’s name it
and number will be read out loud for
incoming calls. File Manager
Contacts In File Manager you can quickly access and
manage a variety of files.
Contacts has following functions: Edit, delete,
search, import/export, set labels manage Enter the application drawer and open the File
blocked numbers and more. Manager application.

Categories: Check files by file category,

Add a contact
including Documents, Downloads, Recent,
1. Enter Contacts Images, Videos, Audio and so on.
73
Storage: View and manage folders and 4. Enter SMS content.
documents stored on your phone.
5. Tap the send icon in the lower right corner
to send a message.
Details: Search file: Tap and then enter key

words to find your files. View and reply message

Messages Messages are sorted by time.

Send, receive, and view Messages through the 1. Open the Messages app.

Messages app. 2. Select the message you want to view from

the list.
Send message
3. If you want to reply to a message, enter the
1. Open the Messages application. message in the text box at the bottom of the

2. Tap the button in the lower right corner. screen, and then tap the send icon on the
right to send it.
3. Select recipient.

74
 ⚫ Switch city: Swipe left and right to switch
Weather
between cities.
Provides the weather forecast and early
⚫ Settings
warning function.
Tap the menu button in the upper right
⚫ Check the weather: Open the app drawer
corner and select Settings.
and open the Weather app
 Weather alert: Enable this to receive
Provides information on weather,
weather notifications.
temperature, the following six days of
weather, the following 24 hours of weather,  Temperature: Select the temperature

wind direction, body temperature, humidity, unit – Celsius or Fahrenheit.

visibility, pressure and more.  Wind: Select the wind unit, like Meters
per second – m/s, Kilometers per hour –
⚫ Add city: Tap ” ”, tap the "+" button, enter
km/h, Feet per second ft/s ， Miles per
the city name to search, and select the city hour- mph，Nautical miles per hour – kts.
to add.

75
  Precipitation: Select units of precipitation, Enter the application drawer and open the
Millimeters – mm，Inches – in. Calculator app.

 Visibility: Select units of visibility, ⚫ Basic Calculator: The calculator provides a

Kilometers – km/ Miles – mi. basic calculation mode by default, which can
perform simple addition, subtraction,
 Pressure: Choose the unit of pressure,
multiplication and division calculations.
Hectopascals – hPa, Millimeters of
mercury -mmHg, Inches of mercury – ⚫ Scientific Calculator: Tap the spread icon
inHg. on the left bottom corner to enter scientific
mode.
 Rate Our App: OnePlus Weather
⚫ View history: Swipe down to view history,
 About
and tap the CLEAR button in the upper right

Calculator corner to clear it.

Calculator provides common calculator Recorder

functions.
76
Recorder provides recording and playback ⚫ Recording playback and management:
functions.
 Enter the recording file list. Play
Enter the application drawer and open the recording: Tap the recording to play.
Recorder app.
 Delete recording: Long press the
⚫ Record: recording that needs to be deleted and
tap the delete button.
 Start recording: Tap to start recording.

 Pause the recording: Tap to pause a Notes App

recording.
Sticky notes let you to take quick notes and edit
 Insert tags: Tap to insert tags. text and pictures.

Set the recording format: You can set the ⚫ Add note: Tap to add a note. Supports
recording format (aac / wav) by selecting the text, album pictures, photos, lists, to-do
settings in the upper right corner of the main items. Allows to delete notes, set reminders,
interface. etc.

77
⚫ Search notes: Tap and enter the Camera
keywords to search.
The OnePlus Nord N20 5G camera offers
⚫ Delete a note: Long press the note that you powerful photo and video capabilities,
want to delete and tap the "delete" button. including portrait mode, slow-motion video,
panorama mode and more.
⚫ Share a note: Open the note you want to
share, tap the share button in the upper right
Photo
corner, select the sharing method, and then
press the page prompt to complete the According to the number shown in the figure,
sharing. the main interface functions of camera are as
follows:
⚫ Add reminders to your notes: Open the
note and tap the menu icon in the top bar,
then select reminder to set the date and time
for the reminder.

78
 2. HDR: Tap Off/On/Auto

3. AI scene enhancement: Tap Off/On

4. Filter: Tap to switch to Original and others

5. Settings: Tap to change camera settings

6. Google Lens: Tap to switch to Google Lens

7. Zoom: Tap or drag the icon to zoom

8. Gallery: Tap to view the latest photos in

Gallery

9. Photo button: Single tap to take a photo and

long press to take multiple photos (burst mode)

10. Switch camera: Tap to switch the front/rear

camera

Video
1. Flash: Tap Off/On/Auto/Fill light
Go to the camera app and tap VIDEO. The
79
video interface features are as follows: 2. Filter: Tap to switch to Original and others

3. 1080P: Tap to switch 1080P/720P

4. Settings: Tap to change the camera settings

5. Zoom: Tap or drag the icon to zoom

6. AI retouching: Tap to adjust the percentage

of AI retouching

7. Gallery: Tap to view the latest photos in

Gallery

8. Video: Tap to start/end video

9. Switch camera: Tap to switch the front/rear

camera

Mode selection

Swipe left and right to switch between different

1. Flash: Tap Off/Fill light
modes.
80
⚫ NIGHT: Suitable for shooting city night ⚫ EXPERT: Photo mode with more
scenes. professional settings.

⚫ VIDEO: Video shooting function. ⚫ EXTRA HD: Photo mode with Extra HD
quality.
⚫ PHOTO: Simple photo taking function.
⚫ PANO ： Photo mode with panoramic
⚫ PORTRAIT: Portrait (depth effect) photo
pictures.
function. The professional portrait lighting
effect makes portrait photos easy. ⚫ MACRO: Photo mode with Macro.

⚫ SLO-MO: Records videos at a high frame

Gallery
rate. When played in normal frame rate,
movements are slower. All images and videos are saved by default in
the Gallery app, which includes albums,
⚫ TIME-LAPSE: Records videos at a high
recently deleted photos, and photo editing
frame rate. When played, the video appears
functions.
to be moving faster.
⚫ Photos: Photos and videos are displayed in
81
 a timeline list view. ⚫ Alarm clock time: Drag the dot in the dial
to set the hours. Drag it again to set the
⚫ Collections: This includes commonly used
minutes. Tap AM/PM to select the time
albums, recently deleted albums and other
period.
albums. Tap albums to view specific lists and
photos. ⚫ Tap the keyboard icon on the middle right
to switch to the numeric keyboard to input
⚫ Explore: This includes Smart category
the time.
feature and Story function. Smart category
will categorize photos by “people”, “places” ⚫ Repeat: You can choose Monday to Sunday.
and “ things ” and other standards. Story Tap the downward arrow on the right to
feature will create personal videos enter the calendar for custom selection.
automatically based on specific photos.
⚫ Alarm Ringtone: Select the alarm clock
ringtone from system ringtones or local
Clock (in shortcuts)
storage, or disable the ringtone.
⚫ Add alarm clock: Tap the "+" button below
⚫ Vibrate: When the alarm clock rings, the
to add and set a new alarm.
82
 phone will vibrate at the same time.
Timer
⚫ Label: An alarm note will be displayed on the
⚫ Add countdown: After entering the minutes
screen when it rings.
and seconds, press the start button to start
⚫ Delete alarm: Long press the alarm you want the countdown.
to delete and tap “Delete”.
After starting a countdown, you can select
World clock the button in the lower right corner to add
another countdown. (Swipe up/down to
Add region: Tap the globe icon at the bottom view other timers)
of the screen to check and select the cities from
⚫ Delete countdown: Tap to delete a
the list.
specific countdown time.
⚫ Comparison time: Drag the dot on the dial
⚫ Pause: Tap to pause a countdown.
to see the time of the city you added.
⚫ Label: Tap “Add Label” to input whatever
⚫ Weather: The weather will be showed when
you want to rename it.
you tap on the city name.
83
 use the emergency call.
Stopwatch
⚫ Turn on Zen Mode
Start: Tap to start the timer.
There are two ways to turn on Zen Mode.
Pause: Tap to pause the timer.
1. Pull the notification panel down > tap Zen
Mark: Tap to mark.
Mode.
Share: Tap to share the timer.
2. Zen Mode can be dragged to the desktop
and turned into an icon.
Zen Mode
* Zen mode can be uninstalled.
Zen Mode allows you to put the phone down
and enjoy your life just yourself or with others In Zen Mode >tap the time> set the

you like. Once started, it can’t be canceled, and duration >Swipe left or right to switch

incoming notifications will be temporarily between different themes > tap the button

muted. Applications except camera will be below to start.

locked, but you can still receive phone calls and ⚫ Set Zen Mode: Enter Zen Mode > tap profile

84
 icon in the top right corner and then tap
Google Apps
settings icon. Set the default duration, daily
reminder, notification and more. Enjoy applications powered by Google. Visit
Google.com to learn more.
⚫ Group-Zen: You can create a room, and
share to friends by SNS. It is not limited to
Google
OnePlus.
Find online content with tools that learn what
Clone Phone you are interested in. Turn on your
personalized feed to receive customized
"Clone phone" allows you to quickly migrate
content.
contacts, call logs, text messages, pictures,
audio, video, notes, apps, downloads,
Chrome
documents, and other data from your previous
phone to your new phone. Clone phone also Browse the Internet with Chrome and bring
provides local backup and recovery. your open tabs, bookmarks, and address bar
data from your computer to your mobile device.

85
 Google Drive cloud account.
Gmail

Send and receive email with Google's web- Duo

based email service.
A video calling app that allows you to connect
with the people who matters most.
Maps

Get directions and other location-based Photos

information. You must enable location services
Store and back up your photos and videos
to use Google Maps.
automatically to your Google Account with
Google Photos.
YouTube

Watch and upload videos from your device. YouTube Music

A new music app by Google that allows you to

Drive
easily find the songs and videos you’re looking
Open, view, and share files saved to your for and to discover new music.
86
 details.
Files

Files is a file management app for file browsing Play Store

and transfer.
Play store is an online application store, you
can install applications you need here.
Calendar

Google Calendar is an app for time

management and schedule.

Assistant

Google assistant is an artificial intelligent

assistant. Refer to "Google Assistant" for more

87
Advanced

Learn about advanced tips for your

phone

88
 ➢ Monitor Data: Real-time FPS/GPU/CPU
Gaming mode data can be displayed in-game.

➢ Add whatsapp, discord and messenger:

OxygenOS provides "Gaming mode" to stop
Provide a more convenient social channel
you from being disturbed when you are for players.
gaming. You can configure this in Games.
⚫ Show game icons in Games only: The
game icons on the desktop and drawer will
General
be hidden.
⚫ Gaming Tools: A collection of convenient
gaming tools. Swipe down from the upper Do not disturb
left or right corner of the screen while in
⚫ How to show notifications: Select the
Gaming Mode.
notification display mode when game
➢ Touch settings: Allows players to adjust mode is on. There are four modes: Heads
touch sensitivity & touch handedness, and
up, Text only, Bullet screen and Block.
it can provide richer customization (for
example: notification bar settings, etc.) ⚫ Disable automatic brightness: lock

89
 screen brightness when Gaming mode is mode will block all notifications and calls,
turned on and you can see the missed calls in the call
history to catch up later.
⚫ When you do not want to be disturbed
by a message, enable Do Not Disturb This mode will eliminate all gaming
mode. The phone will not ring or vibrate mistouches and interruptions by disabling
when it receives a notification, except for Quick settings, navigation gestures, and
alarms and settings. Scroll to the Gaming Tools.
notification bar and tap to enable the "Do
not disturb" function. See Do Not Disturb Game Filters:
for settings.
1.Game filters only supports PUBG Mobile.

Other 2.Game filters supports some of the filters,

including HDR, Night vision, Dark correction,
⚫ Pro Gaming mode: Supercharge your
Retro film.
gaming experience. An advanced gaming
mode for professional game players. This App Cloner
90
Create a new copy for the application to login the specified application in Display over other
to different accounts. apps, the app will create a picture-in-picture
window when you open or leave the
Go to Setting > App management > App
application (such as continue to watch video),
Cloner. The list will show you the applications
which displays on top of the other apps you are
that supports App cloner. Tap the application
currently using.
to open App cloner.
* This function needs to be supported by the
Display over other apps application itself.

You can go to Settings > Apps

management >Display over other apps to view
and configure supported apps. When you open

91
Reboot, Update, Backup,
Recovery

Learn to upgrade and reset your

OnePlus device

92
 2. Follow the instructions to download and
Reboot or force reboot
update.
Most issues can be resolved by rebooting your
* If your device is up to date, you will not see
device in the following two ways:
the instructions.
1. When powered on, press power button and
volume up button simultaneously, and then Backup and Restore
tap "Restart" to reboot the device.
Create a backup or recovery when needed.
2. When powered on, long press the power
button and volume up button for 10 seconds, Backup and restore by Clone phone.
the phone will shut down, and then press the
Refer to Clone phone for more information.
power button to turn on the device again.
Use Google drive for backup and
System updates
recovery.
1. Enter Settings >Software update Then the
system starts to check for updates.
93
Create backup Factory reset
1. Access Settings > Google, login Google Note:
account and enable Account sync.
1. Restoring factory settings will wipe all app
2. Wait for the system to complete data, contacts, text messages, and so on.
synchronization automatically. Backup important data before a factory reset.

3. Use the Wi-Fi network to back up your 2. If "Erase internal storage" is enabled, ensure
device as the data size may be too large to that all important files, such as photos and
back up using mobile data. documents in the phone and local backup,
have first been copied to another device.
Restore Backup
Operating guidelines:
After a factory reset or when you switch to a
1. Settings > Additional settings > Back up
new device, log in to your Google account on
and reset > Erase all data (factory reset)
the device and enable Account sync to restore
the data on the phone. 2. Tap ERASE ALL DATA
94
3. Enter passcode. (If passcode is enabled)

4. Wait till the factory reset is complete.

95
Accessibility

Learn about Special features that

make using the device easier for

people with physical disabilities.

96
 To zoom in temporarily
Magnification
1. Use the preset shortcut to start magnification.
Go to Settings > Additional settings >
Accessibility> Magnification >Magnification 2. Touch and hold anywhere on the screen.

shortcut. 3. Drag your finger to move around the screen.

To zoom in: 4. Lift your finger to stop magnification.

1. Use the preset shortcut to start magnification. Note:

2. Tap the screen. You can't use zoom function on the keyboard

3. Drag with two fingers to move around the or navigation bar.

screen.
Power button ends call
4. Pinch in or out with two fingers to adjust
zoom. Go to Settings > Additional settings >
Accessibility and then enable "Press Power
5. Use the shortcut again to stop magnification.
button ends call". This allows you to end a call

97
by simply pressing the power button. Accessibility > High contrast text. Enable this
function to increase the contrast with
Color inversion background.

Go to Settings > Additional settings >

Accessibility and enable "Color inversion" to
invert the display colors.

Color correction
⚫ Deuteranomaly: red-green

⚫ Protanomaly: red-green

⚫ Tritanomaly: blue-yellow

High contrast text

Go to Settings > Additional settings >
98
Safety information

View Safety information for your

device.

99
 “as is”. Except as required by applicable law,
Legal Notice
no warranties of any kind, either express or
Declaration implied, are made in relation to the
Without prior written permission of accuracy of this document. To the
OnePlus, reproduction, transfer, maximum extent permitted by applicable
distribution or storage of the contents in law, under no circumstances shall OnePlus
this document in any form is prohibited. or any of its licensors be responsible for any
OnePlus operates a policy of ongoing loss of data or incur any special, incidental,
development. Thus, OnePlus reserves the consequential, or indirect damages caused.
right to make changes or improvements to Availability of product supplies, application
any of the products described in this software, and accessories may vary. For
document without prior notice. The detailed information, please refer to an
contents of this document are all provided authorized OnePlus distributor. This device
100
may contain commodities, technology, or SIG, Inc.
software subject to export laws and The N-Mark is a trademark or
regulations. Diversion contrary to law is registered trademark of NFC
prohibited. Forum, Inc. in the United States
Trademarks and Permissions and in other countries.

ONEPLUS and are trademarks or Other trademarks, product, service and

registered trademarks of OnePlus company names mentioned may be the
Technology (Shenzhen) Co., Ltd. All rights property of their respective owners.
reserved. AndroidTM is a trademark of Privacy Policy
Google Inc. LTE is a trade mark of ETSI. The
®
OnePlus is constantly striving to protect
Bluetooth word mark and logos are
your personal information. To better
registered trademarks owned by Bluetooth
understand how we protect your personal

101
information, you can read our "Privacy
Precautions for using the
Policy" in the Setup Wizard when you turn
on your phone for the first time. You can device
also check our "Privacy Policy" by following Please read all the safety and health
the steps: Settings > About Phone > Legal information carefully before using your
Information > Privacy Notice. device to ensure its safe and proper
Regulation Information operation.

Regulatory information can be found on General Safety Information

your device by accessing through 'About Failure to follow these guidelines may
Phone' found in the 'Settings' menu. cause harm to your device, property,
Settings > About Phone> Regulatory labels. yourself, or others.

• Do not switch on the device where

102
prohibited or when it may cause • Do not place the battery, phone or
interference or danger. charger in a microwave oven or other high

• Do not use device at gas stations, service voltage equipment. Otherwise, it may

stations, or near fuel or chemicals. cause circuit damage, fires, or other

damage.
• Please do not store or carry your mobile
phone or accessories near liquid or • Do not disassemble or open, crush, bend

flammable gas. or deform, puncture, or shred.

• Do not place the phone near magnetic • All wireless devices, including mobile

cards or other magnetic objects, since phones, might be susceptible to

information stored on floppy discs, interference, and it can also cause

memory cards and credit cards could be interference. Please check all laws and

damaged by magnetic radiation. regulations when using your mobile phone,

103
especially in airplanes, hospitals or medical OnePlus does not recommend excessive
institutions. submersion. Liquid damage will void the

• Only use branded accessories and warranty.

batteries that are approved by OnePlus. • When connecting with other devices,
Accessories which are not approved by please follow the safety guidelines
OnePlus may damage the phone or violate presented in this manual. Do not attempt
local regulations for radio devices. OnePlus to connect your device with incompatible
will not take any responsibility for accidents products.
or problems caused by using accessories • Please do not use the phone if antenna is
that are not approved by OnePlus. damaged. Otherwise, it could cause injury.
• The device is designed for water • Please keep metallic objects away from
resistance under certain conditions, but phone receiver. Small metallic objects may

104
be attracted to the device and personal •Children and adolescents should make
injury or device damage could occur. reasonable use of the phone. Avoid night

• Keep a minimum distance of 15 cm communications and limit the frequency

between a wireless device and an and duration of calls.

electronic implant (pacemaker, insulin • Only connect to power sources with USB
pumps, neurostimulators, etc.). If wearing 2.0 or above.
an electronic implant, hold the device on • To reduce the level of exposure to
the side opposite the implants. radiation, you should use the mobile
•Keep the device away from the belly of telephone proximity to the network tower
pregnant women. or use of accessories (hands-free kit etc.)

•Keep the device away from the lower or use loudspeaker if suitable; Using the

abdomen of adolescents. device under good reception conditions

105
(when the signal indicator displays a full battery leakage, overheating or fires.
signal on the signal reception bar) can • Do not place or use battery near fires,
reduce the amount of radiation received; heaters, direct sunlight, or other heat
Give priority to the use of data, SMS and sources. Prolonged exposure to heat may
MMS messages rather than calls. cause battery leakage, explosions, or fires.
Battery Safety • Please do not place pressure on or pierce
• Please do not attempt to repair, the battery with hard objects. Damaging
disassemble or modify the battery. the battery could cause battery leakage,
Replacing battery by an incorrect type overheating, or fires.
could lead to explosion. Your phone can • Do not short-circuit a battery or allow
only use OnePlus authorized batteries. metallic or conductive objects to contact
Using third-party products may cause the battery terminals.

106
• Avoid dropping the phone or battery. If hundred charges/discharges.
the phone or battery is dropped, especially • Do not dispose of the battery as
on a hard surface, and the user suspects household waste. Refer to local regulations.
damage, take it to a service center for
Charging Safety
inspection.
• The charger is intended for indoor use
• If you experience any battery
only.
abnormalities, such as high temperature,
discoloration, distortion, or leakage, • Do not charge the battery under the

immediately discontinue usage of the following conditions: in direct sunlight, in

device and contact customer support. temperatures below 5 ° C; in areas with

humidity, dust or strong vibrations; in areas
• All batteries have a limited lifespan and
near a TV, radio or other electrical
will begin to lose capacity after several
appliances.

107
• The charger shall be installed near the correct voltages (as label led on the
equipment and shall be easily accessible. charging brick). Using an incorrect voltage

• The maximum ambient charging can damage your phone and/or battery

temperature of the equipment declared by and lead to injury.

manufacturer is 35°C. • Do not use unsafe plugs or outlets.

• Sockets that are dirty may cause poor • Do not use a short-circuit charger.
contact with the charger and your phone • Do not connect your device to a high-
may fail to charge properly. voltage power supply or the battery could
• Please only use the official OnePlus become damaged.
charger. Using unauthorized chargers can • Do not disassemble or modify charger, as
be dangerous and can void your warranty. this may lead to personal injury, electric
• Make sure to only use outlets with the shock or fire.

108
• Do not touch the charger, cable or power • Unplug the charger from electrical
socket with wet hands, as this may cause outlets and the device when not in use.
electric shock. Driving Safety
• Do not place heavy objects on the power • Do not use the device and safety should
cord or attempt to modify any cables. take priority when you are operating a
• Make sure to grasp the charger firmly vehicle. Be sure to obey related regulations
while unplugging it. in the area or country in where you drive.

• Do not pull the power cord as this may • Do not place your phone or accessories
lead to damage and cause electric shock or near safety air bags.
fire. • Compass and GPS information are only
• Before cleaning the device, unplug the used for reference purposes.
power plug from the socket. • If you do not wish to disclose your
109
location, be sure not to use applications • Some people may get dizzy or
that can record your location. experience medical problems in response

Health Information to flashing lights. If you are at risk, please

consult your doctor before using this
• To prevent possible hearing
device. If you have the following symptoms:
damage, do not listen at high
headache, dizziness, convulsion, eyes or
volume levels for long periods.
muscle cramps, loss of consciousness, or
• Damage to the display or battery could involuntary body movements, please stop
lead to leakage of the liquid. If this liquid using the device immediately and seek
comes in contact with your eyes, skin or medical attention. Avoid using the device
clothes, immediately rinse your eyes (do for extended periods and keep proper
not rub) or wash skin with water thoroughly distance from your eyes.
and seek medical attention.

110
 for any radio or TV interference caused by
FCC Regulatory Conformance
unauthorized modifications or changes to
FCC Notice this equipment. Such modifications or
This device complies with part 15 of the changes could void the user's authority to
FCC rules. Operation is subject to the operate the equipment.
following two conditions: NOTE: This equipment has been tested and
(1) This device may not cause harmful found to comply with the limits for a Class
interference; and B digital device, pursuant to part 15 of the

(2) This device must accept any interference FCC Rules. These limits are designed to

received, including interference that may provide reasonable protection against

cause undesired operation. harmful to part interference in a residential

installation. This equipment generates uses
NOTE: The manufacturer is not responsible
and can radiate radio frequency energy
111
and, if not installed and used in accordance - Reorient or relocate the receiving
with the instructions, may cause harmful antenna.
interference to radio communications. - Increase the separation between the
However, there is no guarantee that equipment and receiver.
interference will not occur in a particular - Connect the equipment into an outlet on
installation. If this equipment does cause a circuit different from that to which the
harmful interference to radio or television receiver is connected.
reception, which can be determined by
- Consult the dealer or an experienced
turning the equipment off and on, the user
radio/TV technician for help.
is encouraged to try to correct the
interference by one or more of the FCC Caution
following measures: • Any changes or modifications not
expressly approved by the party
112
responsible for compliance could void the Specific Absorption Rate(SAR)
user’s authority to operate the equipment. certification information
• The antenna(s) used for this transmitter • This device is designed and
must not be collocated or operate in manufactured not to exceed the emission
conjunction with any other antenna or limits for exposure to radio frequency (RF)
transmitter. energy set by the Federal Communications

• The country code selection is for non-US Commission of the U.S. Government.

model only and is not available for all US • Tests for SAR are conducted using
models. Per FCC regulation, all Wi-Fi standard operating positions accepted by
products marketed in US must be fixed to the FCC with the device transmitting at its
US operation channels only. highest certified power level in all tested
frequency bands.

113
• Although the SAR is determined at the SAR. The SAR limit set by the FCC is 1.6
highest certified power level, the actual SAR W/kg.
level of the device while operating can be • This device is complies with SAR for
well below the maximum value. This is general population /uncontrolled exposure
because the device is designed to operate limits in ANSI/IEEE C95.1-1992 and has
at multiple power levels so as to use only been tested in accordance with the
the power required to reach the network. In measurement methods and procedures
general, the closer you are to a wireless specified in IEEE1528.
base station antenna, the lower the power
• The FCC has granted an Equipment
output.
Authorization for this model device with all
• The exposure standard for wireless reported SAR levels evaluated as in
devices employing a unit of measurement compliance with the FCC RF exposure
is known as the Specific Absorption Rate, or
114
guidelines. SAR information on this model • SAR compliance for body-worn
device is on file with the FCC and can be operation is based on a separation
found under the Display Grant section of distance of 15 mm between the unit and
www.fcc.gov/oet/ea/fccid after searching the human body. Carry this device at least
on FCC ID: 2ABZ2-AA455. 15 mm away from your body to ensure RF

• For this device, the highest reported SAR exposure level compliant or lower to the

value for usage against the head is 1.16 reported level. To support body-worn

W/kg, for usage near the body is 1.18 W/kg. operations, choose a belt clip or case that
does not contain metallic components, to
• While there may be differences between
maintain a separation of 15 mm between
the SAR levels of various devices and at
this device and your body. RF exposure
various positions, they all meet the
compliance with any body-worn
government requirement.
accessory, which contains metal, was not

115
tested and certified, and use such body- • The FCC has adopted HAC rules for
worn accessory should be avoided. digital wireless phones. These rules require

For information about SAR, visit: certain phone to be tested and rated under
the American National Standard Institute
 https://www.fcc.gov/general/radio-
(ANSI) C63.19-2011 hearing aid
frequency-safety-0
compatibility standards.
 https://www.fcc.gov/general/specific-
• The ANSI standard for hearing aid
absorption-rate-sar-cellular-
compatibility contains two types of ratings.
telephones
• M-Ratings: Rating for less radio
Hearing Aid Compatibility (HAC)
frequency interference to enable acoustic
regulations for Mobile phones
coupling with hearing aids.
• Your phone is compliant with the FCC
• T-Ratings: Rating for inductive coupling
Hearing Aid Compatibility requirements.
116
with hearing aids in tele-coil mode. vary, depending on the level of immunity of

• Not all phones have been rated, a phone your hearing device and the degree of your

is considered hearing aid compatible under hearing loss. If your hearing device

FCC rules if it is rated M3 or M4 for acoustic happens to be vulnerable to interference,

coupling and T3 or T4 for inductive you may not be able to use a rated phone

coupling. These ratings are given on a scale successfully. Trying out the phone with

from one to four, where four is the most your hearing device is the best way to

compatible. Your phone meets the M3/T3 evaluate it for your personal needs.

level rating. • This phone has been tested and rated for

• However, hearing aid compatibility use with hearing aids for some of the

ratings don't guarantee that interference to wireless technologies that it uses. However,

your hearing aids won't happen. Results will there may be some newer wireless
technologies used in this phone that have
117
not been tested yet for use with hearing health professional may help you find this
aids. It is important to try the different rating. For more information about FCC for
features of this phone thoroughly and in Hearing Aid Compatibility, please go to
different locations, using your hearing aid https://www.fcc.gov/consumers/guides/he
or cochlear implant, to determine if you aring-aid-compatibility-wireline-and-
hear any interfering noise. Consult your
service provider or the manufacturer of this wireless-telephones

phone for information on hearing aid Regulatory labels: Settings>About phone>

compatibility. If you have questions about Regulatory labels
return or exchange policies, consult your
Care and Maintenance
service provider or phone retailer.

• Hearing devices may also be rated. Your The following suggestions will help you

hearing device manufacturer or hearing maintain and prolong the life of your device.

118
• Only qualified and authorized personnel may cause the screen to be scratched.
should make repairs to this product. • Please do not touch the connection port
• Disabling features such as Bluetooth and of the phone, as static electricity may harm
Wi-Fi when not in use and dimming the components in the device.
screen can help you save energy and • Ideal operating temperatures are 0°C to
extend battery life. 35°C, Ideal storage temperatures are -20°
• Clean your phone and charger with a soft, C to +45 °C.
clean, dry cloth. If the screen comes into • Only operate your phone between 35% to
contact with liquid or dust, please clean it 85% humidity.
immediately. Do not use alcohol or
• Do not place the phone on uneven or
irritating chemicals to clean the device.
unstable surfaces.
• Touching the screen with a sharp object
• Do not hit, press, shake or drop the
119
phone to avoid damage and injury.
OnePlus Device Warranty
• Chargers are not waterproof. Please do
Information
not use these devices in the bathroom,
areas of high temperature, humidity or dust; OnePlus devices purchased on
please avoid rain. oneplus.com or authorized sales channels

• When the phone is transmitting data or come with a limited warranty. The duration

saving information, do not remove the SIM of this warranty is dependent on the

card. original country or region of purchase and

is only redeemable within the original
• Please keep the phone out of reach of
country or region. Unless otherwise
children in order to prevent injuries or
specified, this warranty covers the
property damage.
hardware components of the product as
originally supplied and does not cover, or
120
partially covers, software, consumable accidents, neglect, misuse, or abnormal use;
items, or accessories, even if packaged or abnormal conditions or improper storage;
sold together with the product. The limited exposure to liquid, moisture, dampness,
warranty only covers functional defects of sand or dirt; unusual physical, electrical or
product caused by workmanship or build electromechanical stress.
materials. For more details, please contact 2. Scratches, dents and cosmetic damage,
OnePlus Customer Support by visiting unless caused by OnePlus.
oneplus.com/support.
3. Defects or damage resulting from
The limited warranty does not excessive force or use of metallic objects on
the touch screen.
cover
4. Devices that have the serial number or
1. Defects or damage resulting from the IMEI number removed, defaced,

121
damaged, altered or made illegible. 8. Defects or damage resulting from

5. Ordinary wear and tear. external causes such as collision with an

object, fire, flooding, dirt, windstorm,
6. Defects or damage resulting from the
lightning, earthquake, exposure to weather
use of the product in conjunction or
conditions, theft, blown fuse, or improper
connection with accessories, products, or
use of any electrical source.
ancillary/peripheral equipment not
furnished or approved by OnePlus. 9. Defects or damage resulting from cellular
signal reception or transmission, or viruses
7. Any physical feature defects or damage
and 3rd party software problems
resulting from improper testing, operation,
introduced into the product.
maintenance, installation, service, or
adjustment not furnished or approved by 10. Free warranty replacements and repairs

OnePlus. are only valid in the country or region of

122
purchase. Please contact OnePlus will perform standard inspection. And if the
Customer Support for more details. product passes the inspection, we will give
you a full refund. Any shipping and
Return Policy (Limited to
handling fees incurred in the return process
Europe & North America) are not covered by the refund.

OnePlus phones and accessories are made Return requests made outside of the 15-

to the highest standards and undergo day period will not be accepted. We may

rigorous testing. If you are not satisfied with also choose not to accept returns within

your OnePlus product for any reason, you these circumstances:

may request a return within 15 calendar 1. Defects or damages caused by misuse,

days of delivery. Once we approve your neglect, physical damage, tampering,
return request and receive the product, we incorrect adjustment, normal wear and tear

123
or incorrect installation after purchase. contact us within 30 days and describe in

2. Price fluctuations being the sole reason details how the goods were defective,

for return. damaged, or materially different. We may

choose not to accept returns for any of the
3. Customized customer contracts for UK
above-mentioned circumstances. In all
consumers. In accordance with the U.K.
cases, we will inspect the product and verify
Consumer Rights Act 2015, any goods that
the fault. To qualify for a replacement or
are not (1) of satisfactory quality; (2) fit for
refund, device must be in “ as new ”
their given purpose; or (3) as described,
condition and include all original contents
may be returned free of charge within 30
of the package. We reserve the right to
days of delivery. Please submit a ticket
refuse a refund or exchange if the product
describing the problem with your device. In
returned is deemed to have been damaged.
order to be eligible for a refund, you must

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This policy is only applicable to the
products purchased from OnePlus official
website www.oneplus.com or OnePlus
Exclusive Store. For any product not
purchased from OnePlus official website
or OnePlus Exclusive Store, you may refer
to the Return Policy of the retailer in
question.

Please contact OnePlus Customer

Support to request a return at
oneplus.com/support.

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