LCN Til0-2403527 S1 Classic To P5

LCN Number: TIL0-2403527
Date: 18 March 2024
PRODUCT LIFE CYCLE CHANGE NOTIFICATION
System 1 v6.x legacy Software Platform and associated extenders is transitioning to Life
Cycle Phase 5
The Baker Hughes Product Life Cycle Management Program is intended to help you proactively plan the
ongoing operation and maintenance of your legacy System 1 v6.x (and prior) Software along with
associated platform extenders by providing information on the availability of parts and support. Notices
such as this are issued at life cycle milestones to inform you of changes and to provide recommendations
on how to move forward.
Contents Page
Status Details 1
Affected Parts List 2
Product Support 2
Recommendations 3
Life Cycle Phase Overview 3
Status Details This notice is to inform you that the legacy System 1 software platform version 6.x (and prior
versions) along with associated system extenders will be transitioning to life cycle Phase 5 effective
December 31, 2024.
Phase 5 in our life cycle program means the end of “Extended Support.” Software in this category is no
longer supported by Baker Hughes and is considered obsolete. Software M&S agreements are not available
for products in this category.
Note:
1) The movement to Phase 5 does not affect the operation of System 1 legacy software or installed
licenses.
2) Existing System 1 Classic Technical Support Agreements (TSA) contracts and Bently Nevada Service
contracts will continue to be supported per the contract definition.
System 1 legacy was first released in the year 2000. After a long history of enhancements and reliable
service, it transitioned to Phase 4 as of December 2022 (LCN BN53-2205299). Within LCN BN53-2205299
Revision 1, a projected Phase 5 date was defined as December 2023. Baker Hughes is now defining the Phase
5 effective date as December 31st, 2024.
Copyright 2024. Baker Hughes Company. All rights reserved.

Date: 18 March 2024
Affected Parts List
3060/00: System 1
3060/01: System 1 Software and Licenses
3060/10: Enterprise Application Packages
3060/12: Display
3060/13: Data Export
3060/14: DAQ
3060/15: Data Importers
3060/16: System Extenders
3060/18: Essential Insight.mesh Management Gateway
3060/56: DSM Modbus Exporter
3060/90: System 1 Languages
287722-01: Turbo Machinery Diagnostic Package
3060/22: System 1 Offline Diagnostic File
3060/17: File Based Configuration
3060/99: System 1 Integrated Demo Software
3060/40: System 1 Upgrade Points
3071/60: 6x Connector
3060/65: DM2000 Migration
3061 & 3002: Decision Support RulePaks
3060/31: Bently Performance SE
3081/01: Enterprise Impact
Product Support
For support information, contact the Bently Nevada technical support team by e-mailing
techsupport@bently.com, by calling: +1 775-215-1818 or by logging into: www.bntechsupport.com.
You may also visit us at www.bently.com and navigate to Technical Support for a list of technical support
phone numbers specific to your global location.
LCN Number: TIL0-2403527 Page 2 of 4

Date: 18 March 2024
Recommendations
The legacy System 1 v6.x software platform has been superseded by the next generation System 1 platform
– System 1 Evolution – now at v23.2 (with a twice-yearly enhancement cadence), which represents the
latest technology and condition monitoring capabilities from Bently Nevada. System 1 Evolution represents
a contemporary solution (combining features and a technology stack aligned to current and future needs).
Your Baker Hughes sales professional can assist you in understanding the detailed options and evaluating
their suitability for your specific situation.
LCN Number: TIL0-2403527
You may also visit us at www.bently.com and navigate to Technical Support for a list of technical support
phone numbers specific to your global location.
Life Cycle Program Phase Overview
Baker Hughes utilizes a life cycle management program consisting of five basic phases:
• Phase 1: New Product

Software in this category represent Baker Hughes’ latest technology, typically have a significant
multi-year market driven enhancement roadmap, and are available for purchase without restriction.
The latest technology stack is contemporary and extensible, allowing for significant enhancements
to product capability and will support the latest applicable operating systems.
Customers with a maintenance and support (M&S) agreement receive comprehensive technical
support and access to the latest product updates.
• Phase 2: Mature Product

Software in this category represent Baker Hughes’ mature technology, have typically been in the
marketplace for a significant amount of time, and are available for purchase without restriction.
Product capabilities and the core technology stack are mature. Future enhancements for products in
this category are limited to bug fixes and targeted operating system (OS) updates. Customers who
own products in this category are urged to work with their sales & service representatives to
understand the equivalent new product roadmap so that a transition plan can be established.
Customers with an M&S agreement receive comprehensive technical support and access to the
latest product updates.
• Phase 3: End of “Mainstream Sale”

Software in this category represent Baker Hughes’ mature technology, with highly restricted sales.
The product is no longer available for sale; however, existing customers may expand their software
licensing on an as needed basis, with product line approval.

Date: 18 March 2024
Product capabilities and the core technology stack are mature. Future enhancements for products in
this category are limited to critical bug fixes. Customers who own products in this category should
have a transition plan in place and a clear understanding the equivalent new product roadmap.
Customers with an M&S agreement receive comprehensive technical support and access to the
latest product updates.
• Phase 4: End of “Mainstream Support” & No New Sales

Software in this category represent Baker Hughes’ aging technology, which are no longer available
for sale.
Product capabilities and the core technology stack are aging. There are zero planned bug fixes
planned for products in this category.
Customers who own products in this category should be planning to move across to a new product
ASAP.
Customers with an M&S agreement receive limited technical support and digital access to the last
released version of the product.
• Phase 5: End of “Extended Support”

Software in this category is no longer supported by Baker Hughes and considered obsolete.
Software M&S agreements are not available for products in this category.
Bently Nevada, Orbit Logo and System 1 are registered trademarks of Bently Nevada, a Baker Hughes business, in the United States and
other countries.

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LCN Number: TIL0-2403527

Date: 18 March 2024

PRODUCT LIFE CYCLE CHANGE NOTIFICATION

Copyright 2024. Baker Hughes Company. All rights reserved.

Affected Parts List

LCN Number: TIL0-2403527 Page 2 of 4

LCN Number: TIL0-2403527

Life Cycle Program Phase Overview

• Phase 1: New Product

• Phase 2: Mature Product

• Phase 3: End of “Mainstream Sale”

LCN Number: TIL0-2403527 Page 3 of 4

• Phase 4: End of “Mainstream Support” & No New Sales

• Phase 5: End of “Extended Support”

LCN Number: TIL0-2403527 Page 4 of 4

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