I am an experienced IT professional with a strong background in network infrastructure, including network switches, Wi-Fi devices, firewalls, and servers. I ensure network performance and security. My expertise extends to server management. Additionally, I excel as an IT Support Executive, providing technical support and solutions to end-users.
IT Engineer Active Directory, GPO, DNS, DHCP, Peshawar Institute of Cardiology - MTI Print Server 09/2020 - Present, Peshawar Exchange 2016/ Office365 Healthcare Achievements/Tasks Perform server administration tasks, including user/group administration, Microsoft Azure Administrator (AZ- security permissions & group policies, Help support team (front-end and 104) i-e Compute, Networking, back-end server) systems using Windows Server 2019 & VMWare Client. Storage, Virtual Networks, Storage) backup to enable smooth experiences for 500+ local users. Interact with Network Fundamentals the help desk team to assist in troubleshooting, identify root cause, and provide technical support when needed 24/7. Manage and report on Help Desk ticketing system (Manage Engine, Zoho, CMMS) Exchange/Office 365 MiktoTik (MTCNA) support, maintenance and administration (Account provisioning, migration from Exchange to office 365, distribution/dynamic distribution group creation).I have extensive experience with network infrastructure, Virtualization Technology including HP 2930M switches, Sophos XG330 firewalls, and Sophos Wi-Fi devices. In my role, I have expertly managed and configured HP 2930M switches, optimizing network performance through VLAN setup, trunking, and routing protocols. My experience with the Sophos XG330 firewall PROJECT includes implementing robust security policies, configuring firewall rules, managing VPNs, and employing advanced threat protection. Dynamic Multipoint VPN Hub & Spoke DMVPN (01/2021 - 04/2021) T h e Dynamic Multipoint VPN (DMVPN) feature allows users to better Senior IT Support Engineer scale large and small I P s e c VPNs by combining generic routing encapsulation (GRE) tunnels, IPsec encryption, and Next Hop Resolution Rehman Medical Institute Protocol (NHRP) to provide users with easy configuration through crypto 02/2016 - 09/2020, Peshawar profiles, which override the requirement for defining static crypto maps, Healthcare and dynamic discovery of tunnel endpoints. Achievements/Tasks I led a team of five technicians responsible for managing the hospital's network infrastructure. I oversaw the operation and maintenance of 120 access switches, 10 distribution switches, a Cisco core switch, and a Cisco INTERNATIONAL CERTIFICATIONS router. Additionally, I managed the software-based firewall (Sangfor), Fortinet Network Security Expert Level 3: Certified ensuring the security and reliability of the network. My experience in this Associate (05/2023 - 05/2025) role honed my leadership skills and technical expertise, enabling me to Certification Number: WyycZZMA5O effectively manage complex network environments in a high-stakes healthcare setting. Microsoft Certified Azure Administrator Associate (01/2021) Certification Number: H629-0397 IT Officer Fortinet Network Security Expert Level 1: Certified Universal Cable TV Networks Associate (01/2021 - 01/2023) 07/2013 - 01/2016, Peshawar Certification Number: OC4aCBvJZx Broadcast / Media Fortinet Network Security Expert Level 2: Certified Achievements/Tasks Associate (01/2021 - 01/2023) Network Monitoring and Assistance in Network Maintenance. Assist in Certification Number: ntKIkwhB78 installing and supporting an organization's local area network (LAN) and internet systems. Maintain a stable network environment to assure Microsoft Certified Solution Associate (02/2020) maximum productivity of systems. Conduct daily backups of network files Certification No: H355-6990 and test on a regular basis. VMware Data Center Virtualization Fundamentals Certificate of Course Completion
EDUCATION Introduction to Network Virtualization with NSX (05/2021)