Practice Test 2

PRACTICE 2
PART A. Read the research title and complete the questions.

Research title: Improving English-majored students’ IELTS speaking performance by using a blended learning
program.
Questions:
a. Identify the dependent variable (DV) and the independent variable (IV) of the study.
b. Write a non-directional hypothesis based on the research title.
c. Write a directional research hypothesis based on the research title.
d. Determine 02 control variables that need removing. Justify your answers.
e. Think of 03 extraneous variables. Justify your answers.
f. Read the following scenario: During the data collection, the researcher secretly recorded the verbal
interaction between one teacher and her students when observing their classes.
Decide whether or not it is ethical, and explain.
PART B. Read the extracts below and complete the questions.

Questions:
a. Identify the research type of the study.
b. Write a null hypothesis for the study, then identify the IV and the DV in the hypothesis.
c. Identify the population and the sample size of the study.
d. Identify the source types of the references [11], [12], [13] and [14].
Extracts from the research article:
Emotional Intelligence and Job Satisfaction

Abi Ealias and Jijo George
Abstract—Emotional intelligence and Job satisfaction are two concepts of high interest in the modern
work environment. They serve as a competitive edge in personal and organizational life. However,
there are only few studies that explore the factors which affect the two concepts. The primary aim of
this study is to examine the relationship between emotional intelligence and job satisfaction. It also
tries to analyze how designation, experience and marital status of an employee affect his/her emotional
intelligence and job satisfaction. Data was collected from the respondents of an international electronic
firm operating in India using self-administered questionnaires. Findings were made with the help of
standard statistical tools such as Karl Pearson coefficient of correlation, ANOVA, t- test and so on.
The study reveals that there is a very high positive relationship between Emotional Intelligence and
Job Satisfaction. It also shows that designation of the employee does not affect his job satisfaction and
emotional intelligence. However, experience and marital status has significant effects on the two
concepts.
Keywords: Emotion; Intelligence; Emotional Quotient; Job Satisfaction.
III. RESEARCH METHOD

Emotional Quotient Tool
The Researcher used Working with Emotional Intelligence, Bantam Books, New York as the source
for Emotional Quotient test. Daniel Goleman identified a set of competencies that differentiate
individuals with Emotional Intelligence. The competencies fall into four clusters: Cluster 1: Self-
Awareness or the capacity of an individual in understanding one’s emotions, strengths, and weakness.
The major components of this cluster consist of Emotional Awareness, Self-Assessment and self-
Confidence. Cluster 2: Self-Management or Capacity for effectively and efficiently managing his/her
own motive and behavior. This consists of Self-Control, Achievement, Orientation Initiative,
Conscientiousness, Trustworthiness and Adaptability. Cluster 3: Social Awareness or the ability to
understand the feelings, views and motive behind the actions of others. This includes Empathy,
Organizational Awareness and service Orientation. Cluster 4: Social Skills or one’s ability to achieve
desired results from others and attain one’s own personal goal. Subset includes leadership, Influence,
Communication, Conflict Management, Team works, Building Bonds and Collaboration. The
competencies mentioned in the first three clusters are considered to be the necessary requirement for
an individual to be successful in the fourth cluster.
Job Satisfaction
Test Job satisfaction is an area of complex research and theory. Herzberg proposes that job satisfaction
is composed of 2 elements, "hygiene factors" and "motivation" factors. Hygiene factors are the
necessary condition, but not the sufficient one for high job satisfaction in the organization. Hygiene
factors are related to administrative factors such as work environment, pay and other benefits or
facilities associated with the job. Motivation factors are more related to factors like degree of autonomy
and decision making capacity associated with a job. It also includes factors that make jobs more
intrinsically rewarding which includes interesting content, conducive team environment, importance
of the work, relationships, good leadership and so on.
Procedure and Profile of Respondents
The study was conducted among the employees of an international electronic firm operating in India.
A total of 230 responses were received, but 22 of them were unusable. It is found that about 69% of
the respondents have spent 3 and more than 3 years at the firm. The sample also has about 30% of the
employees with limited exposure in the company. It can be observed that 65 % of the respondents have
experience of 4 and more than 4 years. Again it can be observed that 38.46 % of the employees are
executives, 32.69% are senior executives, 21.16% are Asst. Managers and 7.69% are Engineers. Out
of the 208 respondents covered in the survey 144 respondents are married and 64 respondents are
unmarried. Also, 96 respondents are from sales department, 80 are from HHP department and 32
respondents are from IT department. In general, it can be concluded that the responses are fairly
balanced.
REFERENCES
[11] A. Mehrotra. (July 20, 2018). Leadership styles of principals. Daily News. Retrieved from:
http://www.nydailynews.com/news/business/leadership-styles-of-principals-article-1.466980
[12] T. Sy & S. Cote. (2004). Emotional Intelligence: A key ability to succeed in the matrix
organization. Journal of Management Development, 23, 437–455.
[13] R.K. Cooper & A. Sawaf. (1997). Executive EQ: Emotional intelligence in leaders and
organizations. New York, NY: Grosset and Putnam.
[14] P.E. Spector, S. Fox & P.T. Van Katwyk. (1999). The role of negative affectivity in employee
reactions to jobs: Nuisance effect or substantive effect?. Journal of Occupational and
Organizational Psychology, 72, 205–218.

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PRACTICE 2

PART A. Read the research title and complete the questions.

PART B. Read the extracts below and complete the questions.

Emotional Intelligence and Job Satisfaction

III. RESEARCH METHOD

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