Dear Hiring Manager,

I am writing to express my enthusiasm for the ICT Intern position at UNOPS ETMCO, as advertised. With
a Master’s degree in Computer Science and over ten years of hands-on experience in Information
Technology, I am eager to contribute my skills and knowledge to your team while embarking on this
exciting learning opportunity.

In my current role as an IT Support Specialist at Lebawi International School, I have gained substantial
experience in installing and managing Linux server operating systems, as well as optimizing server
performance across various environments. My responsibilities include overseeing critical server roles
such as DNS, DHCP, and Active Directory, ensuring reliable network operations. Additionally, I have
successfully conducted training sessions on technology tools, including myViewBoard software,
enhancing user engagement and maximizing technology utilization—a skill I believe will be beneficial in
supporting the Ethiopia Multi-Country Office.

Previously, as an Assistant IT Coordinator at Kelem International School, I provided comprehensive

technical support for both hardware and software issues, managed network infrastructure, and
streamlined IT support processes with a ticketing system. This role honed my ability to work
collaboratively in a fast-paced environment while addressing diverse IT challenges efficiently.

I am particularly attracted to the ICT Intern role at UNOPS because of your commitment to fostering
development paths for fresh graduates and prospective candidates. I am eager to learn from seasoned
professionals and contribute to meaningful projects that align with the goals of your organization. My
ability to interpret complex requirements, coupled with my proactive approach to problem-solving,
makes me a strong candidate for this position.

I am excited about the prospect of joining UNOPS ETMCO and contributing to your important work while
gaining invaluable experience. I appreciate your consideration of my application, and I look forward to
the opportunity to discuss how my background, skills, and enthusiasms align with the objectives of your
team.

Thank you for your time and consideration.

Sincerely,
 SEIYFU YESUF seiyfallah@gmail.com

seiyfallah@zulfitech.net

MSc Computer Science +251920173376/ 965468686

Skype: seiyfallah

Website ttps://www.zulfitech.net Addis Ababa Ethiopia

LinkedIn https://www.linkedin.com/in/seiyfallah/

YouTube ttps://www.youtube.com/@zulfitechcomputer8448

Profile Summary

Dynamic IT professional with over 10 years of experience in Information Technology, seeking a

Senior IT role. Cisco CCNA certified, with a demonstrated history of managing complex
networking projects and teams, with expertise in front-end and back-end web development, ERP,
IT system and office machine maintenance, server management. Skilled in technical training and
adept at interpreting complex requirements to deliver innovative solutions that align with
organizational goals.

WORK EXPERIENCE (Employment History) Employment Status current and

Previously Employed

Lebawi International School | IT Support Specialist

June 2024- Now | Torhayloch, Addis Ababa

• Installed and configured Linux server operating systems to support various environments.
• Managed server roles (DNS, DHCP, Active Directory) for seamless network operations.
• Monitored server performance and implemented security measures, including firewalls
and antivirus solutions.
• Conducted server backups and maintained data integrity through disaster recovery plans.
• Optimized server performance, administered virtual machines, and managed storage
solutions.
• Configured My Cloud PR4100 devices for enhanced data management and redundancy.
• Delivered training sessions on myViewBoard software to maximize technology usage.

Kelem International School | Assistant IT Coordinator

Aug 2023 – Jue 2024 | Kazanchis, Addis ababa

• Provided technical support for hardware, software, and network issues.

• Managed network infrastructure, including routers and firewalls.
• Administered Google Classroom and Office365 to support educational operations.
 • Assisted in IT project planning, including software deployments and infrastructure
upgrades.
• Conducted training sessions to educate users on IT systems and software applications.
• Streamlined IT support processes with a ticketing system, improving response times.

Efoy ICT and Security Solution | IT Expert

April 2023 – Aug 2023 | Bole, Addis Ababa

• Led network and CCTV camera project installations.

• Evaluated existing information systems to optimize network services.
• Managed and maintained data networks, ensuring efficient performance.

Zulfitech Computer Solution | IT Support

December 2021 – April 2023 | Asosa, Benishangul Gumuz Region

• Ensured network security and provided user orientation on new technology.

• Performed troubleshooting and maintained records of repairs.

Pharo Foundation | Assistant IT Manager Asosa, Benishangul Gumuz Region

November 2020 – December 2021

• Managed and configured FortiGate firewalls and Windows Server workstations.

• Provided troubleshooting support, ensuring timely resolution of technical issues.
• Assisted in IT project implementation, maintaining documentation and liaising with
vendors.

Asosa University | Lecturer

October 2013 – November 2020 | Asosa, Benishangul Gumuz Region

• Planned and delivered lessons to enhance student learning.

• Graded assessments and communicated student progress to stakeholders.

Asosa Polytechnic College | ICT Trainer

October 2012 – October 2013 | Asosa, Benishangul Gumuz Region

• Developed training programs and materials tailored to skill needs.

• Delivered in-person and online training sessions, supporting learners in skill acquisition.
 Education (Highest Level of Completed Education) Education Status
Completed

Higher Diploma for Teacher Educators

Asosa University
Graduation Date: February 20, 2020

• Key Areas: Knowledge construction, social learning, continuous assessment, quality

instruction, learner motivation.

Master of Computer Science

Bahir Dar University
Graduation Date: March 14, 2019

• Relevant Courses:
o Fundamentals of Programming 1 & 2
o Advanced Database & Networking
o Software Engineering
o Artificial Intelligence
o Data Mining

BSc in Computer Science

Mekelle University
Graduation Date: July 6, 2012

• Relevant Courses:
o Machine Learning & Artificial Intelligence
o Network Administration
o Database Management
o Image Processing

Publication (Journal Publication) Paper Status Published

Title: Developing a Fuzzy Expert System for Analyzing Physical and Psychological Disorder
Journal: International Journal of Innovative Science and Research Technology
Publication Date: May 20, 2020
ISSN: 2456-2165
 Research and Projects(Networing, Software, Researchs)
Research

• Optimization Techniques for Hadoop Hive Query Execution

o Start Date: October 5, 2012

o Adviser: Dr. Eng. Gebeyehu B. (Asst. Prof.), Bahir Dar University

• NLP for Machine Translation of Oromogna Language to Amharic

o Co-Researcher, Asosa University (May 2019)

Software Projects

• Active Projects:
o Asset Management System for Lebawi International Academy (Sept 2024)
o Ticketing Help Desk System for Kelem International School (Sept 2023)
o Digital Library Management System for Kelem International School (Oct
2023)
o E-Learning System for Asosa University (July 2020)
o Density-Based Four-Way Traffic Control System (Adviser: Prof. Bandaru,
Nov 2018)

Network Installation and CCTV Camera Projects

• Comprehensive Network Installation, Wi-Fi Deployment and

Maintenance

o Location: Addis Ababa

o Date: April 2023 - August 2023 (during Efoy ICT)
o Description: Installed and configured a complete network system, including
routers, switches, and access points; provided ongoing maintenance.

• CCTV Camera Installation and Surveillance System Implementation

o Location: Addis Ababa

o Date: April 2023 - August 2023 (during Efoy ICT)
o Description: Designed and installed a comprehensive CCTV system, selecting
camera types and positioning for effective surveillance; integrated with
monitoring software.
 Training and Professional Development (Security, Leadership,
Networking and AI related) Training Status Completed

o CCNA Certificate Test | View Transcript

o CCNA - Routing & Switching | View Details
o Cisco Networking Academy | Introduction to IoT and Digital Transformation - View
Certificate
o Cisco Networking Academy | Network Essentials - View Certificate
o Cisco Networking Academy | Cyber Security - View Certificate
o Cisco Networking Academy | Basic Networking - View Certificate
o Cisco Networking Academy | Computer Hardware - View Certificate
o Cisco Networking Academy | Networking Devices and Initial Configuration - View
Certificate
o Cisco Networking Academy | Network Addressing and Troubleshooting - View
Certificate
o Fortinet Training Institute | Fortinet Certified Fundamentals in Cybersecurity -
View Certificate
o Atingi GIZ | Conflict Management - View Certificate
o TES | Safeguarding Young People for International Schools - View Certificate
o Atingi GIZ | Interpersonal Communication (Jan 29, 2024) - View Certificate
o Atingi GIZ | Introduction to Project Management (Jan 28, 2024) - View Certificate
o TES | Action Research - View Certificate
o TES | Child Protection Refresher 2023 - View Certificate

Achievements and Awards

• Trained over 500 Asosa University teachers in E-Learning web functions, including steps
on how to independently use the system.
• Certified by Asosa University for developing the E-Learning platform.
• Certificate from the Technology Innovation Symposium of Asosa University.
• Developed and implemented ticketing, library, and ERP systems for Kelem International
School (ERP not completed).

Core Skills

• Proficient in:
o Network installation, configuration, and troubleshooting
o Cybersecurity
o Office machine maintenance (copiers, printers, laptops/desktops)
o Microsoft Office 365, Google Sheets
o ERP systems
o Server administration
 o Programming (HTML, CSS, PHP, SQL, Python)
o WordPress and cPanel
• Strategic planning and project management skills.
• Strong leadership and team-building abilities.
• Outstanding problem-solving and decision-making capabilities.

Additional Information

• Participated in the pilot implementation of the E-Learning system for Asosa University as
a committee member.
• Involved in the Higher Education College Program as a team member.
• Assigned as a supervisor in the Colleges Affairs.
• Participated as a member of the Quality of Education Technical Team.
• Customized and implemented free open-source ERP software.
• Engaged in continuous learning, community involvement, blogging/podcasting, data
analytics, professional development, tech entrepreneurship, martial arts, playing football,
painting/drawing, and travel.

Language Ability

• First Language: Amharic

• Second Language: English
• Other Languages: Arabic, Gumuz

References

1. Abduselam Dagnaw - Finance Manager, International Organization for Migration

Email: abduselamdagnaw@gmail.com | Phone: 0911065622
2. Abdurahim Hamdan - IT Manager, Pharo Foundation
Email: ahamdan@pharoschools.org | Phone: 0913388995
3. Abraham Zeleke - HRM, Inkomoko
Email: abrahamzeleke3008@gmail.com | Phone: 0911431014

I Seiyfu Yesuf certify that to the best of my knowledge belief, the information correctly
describes my qualifications and experience.

Last Update Nov, 2024

Signature