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MOCH KHAFIDHIN |AWING

STAFF IT

Saya adalah seorang Staff IT yang berpengalaman dan berdedikasi dengan


lebih dari 6 tahun di industri IT. Memiliki pemahaman mendalam tentang
staff It support, Helpdesk, Systeem Engineer saya telah membantu
berbagai perusahaan meningkatkan visibilitas Kantor dan mempermudah
kinerja perusahaan customer saya

PENGALAMAN PENDIDIKAN
2010 - 2014
Agustus 2023 - November 2023
POLITEKNIK LP3I JAKARTA
SUPPORT DEVOPS ENGINEER Selama kuliah di Politeknik LP3I, saya
mempelajari berbagai konsep dasar
Bertanggungjawab :
dan lanjutan dalam ilmu komputer
Responsibility
yang mendukung karir saya sebagai
Coordinate with Software Developer, QA and Manager
Staff IT.
to deploy Web or Mobile Apps.
Build documentation and SOP's to follow during
September 2014 - Agustus 2015
deployments.
Setup and manage Development (SIT), Testing (UAT)
DEKSTOP ENGINEER | IT SUPPORT
and Production environments Bertanggungjawab :
Prepare backups/recovery process. Troubleshotting hardware / software Being
Work with System Architects to plan and implement coordinators (field coordinator) in daerah2semarang,
CI/CD pipelines on cloud and private Server starch, Palangkaraya, Tobelo, unfortunate,
Infrastructures. maintenence
Automate deployments to different types of Software Installation hardware and dicoustomer, e
architecture including both Backend and Frontend. paspoort printer settings, MRTD, fingerprints
Research, propose, document and execute the Handle project to upgrade the operating system in the
adoption of DevOps, testing and code quality best commercial CIMB SEJABODETABEK do setting tcp / ip,
practices. printerpasbook., gs mosaic application, the printer
settings Lexmark & shareprinter
Februari 2016 - Februari 2018
Agustus 2013 - Agustus 2014
SYSTEEM ENGINEER
Bertanggungjawab : HELPDESK ENGINEER | IT HELPDESK
Manage Team
Bertanggungjawab :
Communicate with stakeholders and vendors Maintenance PC, printer notebook Server And Client
Propose Improvement on Clients' Business Processes Network through phone
In charge of System Engineer, Design and implementing Configure and troubleshoot e-mail server and client
IT problems (outlook 2007, outlook And express zimbra) -
Integration System. ( Internet, Firewall, Security, Server, Provide helpdesk support and resolve problems to
Network, Backup System ). review the End User Satisfaction
Planning, Budgetting and Controls the dept. Monitor and respond quickly and effectively to review the
Run system and policy to comply with the HQ request of the State Received Through IT helpdesk

BAHASA
Inggris
Indonesia

+62 812-1569-8310 Jl Kh akrom khasani no 32 awinrzr@gmail.com

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