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    Practice Exam OT-OI 2024

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    Jop Mourits

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    Practice Exam OT-OI 2024

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    Jop Mourits
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    Original Title

    Practice exam OT-OI 2024 (3)

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    11 views6 pages

    Practice Exam OT-OI 2024

    Uploaded by

    Jop Mourits

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    © All Rights Reserved
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    Practice exam:

    This is a practice exam for both the courses Organisation Theories and
    Organisation and Innovation. These questions will give you an idea of what the
    exam will look like. The practice exam contains one multiple-choice question for
    each week in the course and one example of an open question. As you will see,
    the practice exam contains both ‘knowledge questions’ (e.g. definitions,
    statements) and ‘application questions’ (e.g. cases or examples). The final exam
    of this course will exist of 20 multiple-choice questions and 4 open questions that
    are quite similar to what you will encounter in this practice exam.

    Multiple-choice question:

    Minseo Kyung is a manager at Netflix and her specific function is 'Regional


    Manager Content, Asia-Pacific'.

    Matrisia Filomenos is a manager at Coca-Cola and her specific function is


    ‘Manager Hydration, Sports and Tea Category'.

    What type of managers are Minseo Kyung and Matrisia Filomenos?

    Both are line-role managers


    Both are staff-role managers
    Kyung is a staff-role manager and Filomenos is a line-role manager
    Kyung is a line-role manager and Filomenos is a staff-role manager

    Question 2: “Your company is growing, and you don’t have the time and the
    skills to manage it anymore. You hire professional directors to manage the
    company. Now that you’re not in charge anymore, the professional managers
    know more about the daily operations of your company than you do. On the
    other hand, their interests might not be aligned with your interests, and
    therefore, you are not sure whether the organization is managed in the best
    possible way.”
    What theoretical problem describes this situation best?
    Agency problem
    Decision problem
    Stewardship problem
    Contingency problem

    Question 3: “A disadvantage of centralization is that ________.”


    coordination becomes difficult to achieve within the organization
    the organization tends to lose its focus on achieving its goals
    the extent of standardization is reduced within the organization
    the top managers have little time for long-term strategic decision-
    making
    .

    Question 4: Samantha is a manager in a company. She believes strongly in


    following existing laws, but when making ethical choices, she always puts the
    claims of the shareholders above the other stakeholders. Her stance on
    corporate social responsibility could best be described as ________.

    accommodative
    proactive
    obstructionist
    defensive

    Question 5: As a result of the global pandemic of COVID-19 a serious shortage


    of microchips arose affecting many industries. Examples of companies that were
    affected by the shortage are Tesla, the electric vehicle manufacturer, and Apple,
    the consumer electronics company.
    Statement I: Both Tesla and Apple have a competitive interdependency with the
    chip manufacturers
    Statement II: There is no interdependency between Tesla and Apple because
    they operate in different markets

    Statement I is false, statement II is correct


    Statement I is correct, statement I is false
    Both statements are false
    Both statements are correct

    Question 6: Which of the following descriptions fits Greiner’s Model of


    Organizational Growth?
    An organization must choose one of the four strategies (K-generalist, r-
    generalist, K-specialist, r-specialist) in order to grow efficiently
    All organizations go through a life cycle consisting of birth, growth, decline,
    and death
    An organization passes through sequential growth stages and at each
    stage a specific organizational design problem causes a crisis that must
    be solved
    In order to grow, an organization must obtain as many scarce resources as
    possible in order to develop its core competences
    Question 7: Which one of the following is true of different models of
    organizational decision making?

    The Carnegie model offers a less accurate description of how decision-making


    takes place in a real-life organization than does the rational model.
    The rational model assumes that managers are aware of all
    alternative courses of action and their consequences.
    The Carnegie model assumes that all the information required for decision-
    making is available.
    The incrementalist model works best in an environment that changes suddenly
    or abruptly.

    Question 8: At a dairy farmer cooperative, the members are divided on an


    important decision. Some of the members want the cooperative to only process
    the milk, while other members want the cooperative to invest in the
    manufacturing of a wider range of dairy products, such as yogurt, condensed
    milk, dairy-based beverages, cheese, butter and cream.

    What problem to the managers is described here?

    Decision problem
    Follow-up problem
    Monitoring problem
    Influence cost problem

    Question 9: Which model learned in the course can be described as follows:

    "Organizations do not always base their decisions on finding solutions to specific


    problems but are solution-driven. These solutions are based on existing
    organizational competencies."

    Pondy´s model
    Carbage can model
    Incremental model
    Transaction cost model
    Question 10: Which of the following statements is true regarding evolutionary
    change?
    Evolutionary change is broadly focused.
    r-strategy is one of the ways of achieving evolutionary change
    Evolutionary change involves a bold attempt to quickly find new ways to be
    effective.
    Evolutionary change is gradual and incremental.

    Question 11: Fill in the blank.


    Without proper integration, too much ____ can lead to subunit orientation.
    vertical differentiation
    horizontal differentiation
    vertical integration
    centralisation

    Question 12: Which of the following characteristics of organizational structure is


    most likely to increase the responsiveness of the organization to environmental
    changes?
    tall hierarchy of authority
    centralized decision-making
    standardization of behavior through rules and procedures
    extensive use of mutual adjustment

    Question 13: Which of the following was not discussed during the course as a
    source of transaction costs?
    Dynamism of contracts
    Environmental uncertainty
    Number of suppliers
    Asset specificity

    Question 14: McDonalds standardization through SOP’s, rules and norms


    throughout their supply chain, food preparation, and customer service.

    What kind of source of core competences is described here?


    Functional resource
    Corporate resource
    Organisational resource
    Coordination resource

    Question 15:
    The dangers associated with being the first to operate in a novel environment is
    known as the ________.
    liability of inertia
    liability of newness
    liability of dependence
    liability of entry

    Open question:
    Proper Paper is a paper manufacturing company with over 500 employees. The
    paper manufacturing industry can be characterized as highly stable and Proper
    Paper has 3 main competitors.

    A) Using contingency theory, would you expect Proper Paper to have a


    mechanistic structure or an organic structure? Why?

    Answer: According to contingency theory, Proper Paper should have a


    mechanistic organization structure because it is operating in a highly
    stable environment. Better control and performance can be realized by
    keeping authority centralized and creating top-down decision-making.
    Probably not too many different subunits are necessary to respond to the
    environment.

    B) Proper Paper is currently using a low-cost strategy. Argue whether this is a


    logical strategy to use or not.

    Answer: Student that argue that it might be hard to differentiate on a


    product like paper only get some points. You get all points when you
    argue that a low-cost strategy is mostly suitable in stable environments,
    as it is easier to have the close control needed for a low-cost strategy.

    C) Proper Paper is considering making a move to only manufacture paper


    responsibly and sustainably harvested wood. One of their managers is
    concerned that his will only unnecessarily drive up their costs. Which of
    the three generic strategies would you suggest to convince this manager
    of the idea? Why?

    Answer: Low-cost would be the least logical choice. Only a minimal


    amount of points can be scored when it is argued that the costs for
    responsible wood are high, so you should keep all other costs low to
    convince the manager. Differentiation might already be more logical, as
    students can argue that using responsible wood would lead to a higher
    quality paper for the entire industry. However, one could question whether
    all types of customers would consider this higher quality. Focus strategy is
    the most logical strategy as the company could focus on an
    environmentally conscious customer segment that is willing to pay more
    for sustainable products.

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