August 26, 2019 Auto Pay Notice

Account Number: 202-121257701-001

Security Code: 4225
Service At: 3072 KENYON RD
WILLIAMSON, NY 14589-9526
SPECTRUM NEWS

Have questions about your bill? Note. Taxes, Fees and Charges listed in the Summary only apply
Visit us at spectrum.net/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 855-70-SPECTRUM (1-855-707-7328) following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Services from 08/25/19 through 09/24/19
Summary details on following pages
Enrolled in Auto Pay: Your Auto Pay payment will be deducted
on your due date.
Previous Balance 194.41 _________________________
Payment Received - Thank You -194.41
Small Businesses need fast Internet & reliable phone.
Remaining Balance $0.00 Spectrum Business delivers the fastest Internet speeds for the
Spectrum TV™ 97.48 price, plus FREE desktop security, domain name, and email
Internet Services 70.99 addresses. Add Voice and your business will also get unlimited
long distance and over 35 free advanced calling features. Call
Spectrum Voice™ 9.99
1-866-845-7743 today for reliable business service!
Other Charges 11.99 _________________________
Taxes, Fees and Charges 3.96
Current Charges $194.41
YOUR AUTO PAY WILL BE PROCESSED 09/11/19
Total Due by Auto Pay $194.41

Thank you for choosing Spectrum.

We appreciate your prompt payment and value you as a
customer.

Enrolled in Auto Pay: Your Auto Pay payment will be

deducted on your due date.

August 26, 2019

CARL W WADE
Account Number: 202-121257701-001
Service At: 3072 KENYON RD
WILLIAMSON, NY 14589-9526
4145 S. Falkenburg Rd Riverview, FL 33578-8652
6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487
Total Due by Auto Pay $194.41
CARL W WADE
3072 KENYON RD
WILLIAMSON NY 14589-9526

SPECTRUM
PO BOX 70872
CHARLOTTE, NC 28272-0872

00108001202121257701250019441
Page 2 of 6 August 26, 2019
Have questions about your bill?
CARL W WADE Visit us at spectrum.net/billing
Account Number: 202-121257701-001 Or, call us at 855-70-SPECTRUM (1-855-707-7328)
Security Code: 4225 6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487

Charge Details Other Charges

Previous Balance 194.41 Broadcast TV Surcharge 11.99

Payment Received - Thank You 08/12 -194.41 Other Charges Total $11.99
Remaining Balance $0.00
Taxes, Fees and Charges
Payments received after 08/26/19 will appear on your next bill.
FCC Admin Fee 0.06
Franchise Fee 3.90
Service from 08/25/19 through 09/24/19 Taxes, Fees and Charges Total $3.96

Spectrum TV™ Current Charges $194.41

Total Due by Auto Pay $194.41
Spectrum TV Select 64.99
Basic TV & Expanded Basic TV Services
Spectrum Receivers 7.50
Digi Tier 1 12.00
DVR Service 12.99
$97.48 Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and
Spectrum TV™ Total $97.48 fees may change without notice.

Terms & Conditions - Spectrum's detailed standard terms and

Internet Services conditions for service are located at spectrum.com/policies .
Spectrum Internet with Wifi 70.99 Spectrum Receiver $7.50 - Charges include $6.50 for Receiver Rental
$70.99 and $1.00 for Secure Connection.
Internet Services Total $70.99
Past Due Fee / Late Fee Reminder - A late fee will be assessed for
past due charges for service.
Spectrum Voice™
Authorization to Convert your Check to an Electronic Funds
Phone number (315) 589-2531 Transfer Debit - If your check is returned, you expressly authorize your
Unlimited Long Distance 9.99 bank account to be electronically debited for the amount of the check
Pkg Includes: Phone Line, Modem, Up to 23 plus any applicable fees. The use of a check for payment is your
Calling Features, Calling within U.S., Canada, acknowledgment and acceptance of this policy and its terms and
Mexico Puerto Rico, Guam & The Virgin Islands conditions.
$9.99
Programming Changes - For information on any upcoming
programming changes, please consult the Legal Notices published in
For additional call details, your local newspaper and on spectrum.net/programmingnotices .
please visit spectrum.net/account
To calculate sales tax - 23.35% of the charge for Phone service is for
Spectrum Voice™ Total $9.99 interstate / international activity.

Local Spectrum Store: 3518 Sutton Rd, Geneva NY 14456 Store Hours: Mon thru Fri - 9:00am to 6:00pm; Closed Sat

For questions or concerns, please call 1-855-707-7328.

Page 3 of 6 August 26, 2019
Have questions about your bill?
CARL W WADE Visit us at spectrum.net/billing
Account Number: 202-121257701-001 Or, call us at 855-70-SPECTRUM (1-855-707-7328)
Security Code: 4225 6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487

Broadcast TV Surcharge - The Broadcast TV Surcharge is a fee

reflecting charges assessed to Spectrum by the owners of local
broadcast and local "network-affiliated" TV stations.

Video Closed Captioning Inquiries - Spectrum provided set-top

boxes for video consumption support the ability for the user to enable
or disable Closed Captions for customers with hearing impairment. For
immediate closed captioning inquiries, call 1-855-707-7328 or email
PriorityEscalationTeam@chartercom.com. For assistance with an
ongoing closed captioning issue, please send your concerns via US
Mail to W. Wesselman, Director, 2 Digital Place, Simpsonville, SC
29681, send a fax to 1-704-697-4935, or email
closedcaptioningissues@charter.com. To follow up on a written closed
captioning concern only, please call 1-877-276-7432.

The following taxes, fees and surcharges are included in the price
of the applicable service - Sales Tax $0.56, Federal USF $0.41, E911
Fee $0.35, State Excise Tax $0.23, Regulatory Recovery Fee $0.09,
State USF $0.01.

Voice Fees and Charges - These include charges, to recover or

defray government fees imposed on Spectrum, and certain other costs
related to Spectrum's Voice service, including a Federal Universal
Service Charge and, if applicable, a State Universal Service Charge to
recover amounts Spectrum must pay to support affordable telephone
service, and may include a state Telecommunications Relay Service
Fee to support relay services for hearing and speech impaired
customers. Please note that these charges are not taxes and are
subject to change. For more information, visit spectrum.net.

Complaint Resolution - Direct complaints and billing disputes to

1-855-707-7328. If we can't solve the issue you may file a complaint
with NY Public Service Commission at www.dps.ny.gov/complaints,
1-800-342-3377, fax to 518-472-8502, or mail: Office of Consumer
Services, 3 Empire State Plaza, Albany, NY 12223.

Complaint Procedures - You have 60 days from the billing date to

register a complaint if you disagree with your charges.

Unresolved Inquiries - New York State Public Service Commission:

www.dps.ny.gov/complaints, Phone 1-800-342-3377.
Page 4 of 6 August 26, 2019
Have questions about your bill?
CARL W WADE Visit us at spectrum.net/billing
Account Number: 202-121257701-001 Or, call us at 855-70-SPECTRUM (1-855-707-7328)
Security Code: 4225 6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487
Page 5 of 6 August 26, 2019
Have questions about your bill?
CARL W WADE Visit us at spectrum.net/billing
Account Number: 202-121257701-001 Or, call us at 855-70-SPECTRUM (1-855-707-7328)
Security Code: 4225 6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487
Page 6 of 6 August 26, 2019
Have questions about your bill?
CARL W WADE Visit us at spectrum.net/billing
Account Number: 202-121257701-001 Or, call us at 855-70-SPECTRUM (1-855-707-7328)
Security Code: 4225 6810 0122 NO RP 26 08262019 NNNNNNNN 01 996487