LG R&D

VIETNAM
LG Colledge Ambassador

HUMAN RESOURCE MANAGEMENT

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 OUR GROUP

Yen Chi - Leader Diem Quynh Lan Anh Dieu Linh

Ngoc Khanh Bich Phuong Thanh Xuan

HRM
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TABLE OF
CONTENTS

1 INTRODUCTION 4 RECUITMENT PLAN

ANALYSE THE CURRENT

2 5 SELECTION PROCESS
SITUATION OF THE COMPANY

JOB DESCRIPTION/ JOB 6 CONCLUSION

3 SPECIFICATION/ PERFORMANCE
STANDARDS

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 LG ELECTRONICS

INTRODUCTION
A prominent player in the global electronics and technology industry.
LG’s success is its Research and Development (R&D) capabilities.

In Vietnam, LG Electronics established its R&D presence in 2016. By

2023, this center became a subsidiary, supporting LG’s electric
vehicle business, with a 23% market share in IVI systems.

Two R&D centers in Hanoi and Da Nang, LG Vietnam has become an

essential part of the company’s global value chain. LG’s partnership
with universities in Vietnam further highlights its commitment to
nurturing local talent and enhancing its R&D capabilities.

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 ANALYSE THE
CURRENT SITUATION
OF THE COMPANY
LG’s R&D in Vietnam plays a crucial role in driving the
company’s growth in the automotive sector and enhancing its
global competitiveness.

However, overcoming the IT labor shortage and maintaining its

leadership in innovation will require sustained efforts in talent
development and creating a supportive, future-focused work
environment.

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 JOB DESCRIPTION
CATEGORY DETAILS

Job Title Software Engineering Intern

Job Type Full-time Internship

LG VC Development Center Vietnam, 34th floor, Keangnam Landmark Tower 72 – Pham Hung –
Job Location
Nam Tu Liem - Hanoi

Job Division Product Development

Engineer Manager
Supervisor/Manager
Project Leader

As an Software Engineering Intern, you will be responsible for researching and developing
Job Summary
applications for Car Infotainment, AVN (Audio Video Navigation) system, Cluster and Telematics.

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JOB DESCRIPTION
CATEGORY DETAILS

Participating and Supporting in software development projects and applications of in-

vehicle infotainment systems (Infotainment) in the field of Automotive (included HMI
Applications, HMI frameworks, Protocols to interface with HMI framework and middleware
…)
Being responsible for software delivery to head quarter;
Job Roles &Responsibilities Generating reports, communicate with local managements and head quarter.
Promoting competitions, training opportunities, scholarships, and other events.
Attending LG Electronics R&D’s events as a representative of LG.
Helping LG Electronics R&D gain a better understanding of the university's culture.
Building relationships between LG Electronics R&D and faculty members as well as student
groups at the university.

Recommend Salary Rate To be granted VND 8,000,000/ student/ internship period as allowance

Office environment with the option for remote work.

Working Conditions
Standard 9-5 work hours with flexibility for different time zones if working remotely.

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JOB SPECIFICATION
CATEGORY DETAILS

Bachelor’s major in Information Technology, Computer Science, Computer Engineering,

Electrical Engineering, Telecommunication Engineering, Mathematics, Mechanics and
Informatics or equivalent.
Equivalent knowledge
Background knowledge of computer systems (CPU, RAM, Operating System)

Background knowledge of OOP and Design Patterns (MVC, Observer, Strategy, etc.)

Programming Skills: Proficiency in one or more programming languages like Java, C++,
Python, or JavaScript.
Skills
(Proficiencies or expertise Software Development: Experience or coursework in software development life cycle,
required to perform tasks including testing, debugging, and troubleshooting software applications.
effectively)
Team Collaboration: Ability to work in cross-functional teams, communicate technical
ideas clearly, and collaborate effectively.

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JOB SPECIFICATION
CATEGORY DETAILS

Problem-solving: Strong analytical thinking and ability to troubleshoot and solve

technical issues efficiently.
Abilities (Innate or
developed talents needed to Learning Agility: Ability to quickly adapt to new technologies and frameworks.
perform the job tasks)
Self-motivation: Driven and able to work independently on assigned tasks with minimal
supervision.

Participation in university tech projects, or personal projects involving software

development or IT systems.

Related work experiences Experience working on collaborative coding projects or participating in hackathons.

Involvement in university tech clubs, hackathons, or relevant extracurricular activities that

demonstrate a passion for technology and teamwork.

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 JOB SPECIFICATION
CATEGORY DETAILS

Communication Skills: Strong verbal and written communication, suitable for acting as a
college ambassador and representing LG Electronics at university events.

Other Characteristics (Other

Public Speaking: Comfortable speaking in front of peers and presenting technical
attributes, such as
information to a non-technical audience.
personality traits, related
certifications or licenses)

Passion for Technology: Demonstrates genuine interest in emerging technologies,

including automotive so[e]ftware like Car Infotainment, AVN systems, and Telematics.

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HRM
 PERFORMANCE STANDARDS
FOR IT INTERN JOB
CRITERIA DESCRIPTION EVALUATION STANDARDS EVALUATION METHODS

Observations during meetings and

The behavior and Demonstrates a serious and respectful
interactions with colleagues and
attitude of the attitude in communication.
Professionalism clients.
employee in the Adheres to company policies regarding
Review of attendance and
workplace. punctuality and dress code.
punctuality records.

The ability to Feedback from team members and

Actively supports and shares knowledge
collaborate and work supervisors.
Teamwork with colleagues.
together to complete Assessment of participation in
Participates positively in team projects.
tasks team activities and projects.

The ability to convey Communicates clearly, accurately, and in Evaluation of written documents
information clearly, a timely manner with colleagues, and feedback from recipients.
Communication
both in writing and supervisors, and clients. Observations during meetings and
verbally. Writes reports and emails professionally. presentations.

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 PERFORMANCE STANDARDS
FOR IT INTERN JOB
CRITERIA DESCRIPTION EVALUATION STANDARDS EVALUATION METHODS

Analyzes problems logically and Evaluation based on real-world

The ability to assess issues
Problem- offers creative solutions. scenarios encountered during work.
and propose reasonable
Solving Handles urgent situations Feedback from colleagues on
solutions.
effectively. problem-solving capabilities.

Clearly understands their role and Monitoring progress of tasks and

Taking responsibility for
responsibilities within the team. results achieved.
Accountability one’s actions and assigned
Completes tasks on time and to a Assessment through feedback from
work.
high standard. supervisors.

Utilization of time management

Time The ability to complete
Prioritizes tasks based on tools (such as Trello, Asana) and
Management assigned tasks within
importance and workload. work logs to track progress.
deadlines and organize
Ensures timely completion of work. Evaluation based on completed
work effectively.
tasks and deadlines met.

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 PERFORMANCE STANDARDS
FOR MEDIA AMBASSADOR JOB
CRITERIA DESCRIPTION EVALUATION STANDARDS EVALUATION METHODS

Assessment of the quantity of Review the number of completed

Quantity and Number of completed articles.
promotional articles for the articles.
Quality of Accuracy, clarity, and
campaign and the quality of Assess quality through feedback
Writing attractiveness of the content.
the content. from readers and stakeholders.

Evaluation of the intern's level Actively participates in all Observation of participation in

Participation in of participation and events. events.
Events contribution in campaign Contributes ideas and supports Feedback from supervisors and
events. activities during events. colleagues on contribution levels.

Assessment of the ability to Timeliness and accuracy of Evaluate through feedback from
Interaction and
interact with and answer responses. students.
Inquiry
student inquiries related to the Ability to communicate clearly Check the number of inquiries
Response
campaign. and friendly answered and student satisfaction.

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 PERFORMANCE STANDARDS
FOR MEDIA AMBASSADOR JOB

CRITERIA DESCRIPTION EVALUATION STANDARDS EVALUATION METHODS

Assessment through group

Evaluation of the ability to
Suggestions Number of contributions. meetings and idea reports.
propose ideas and participate
and Strategy Creativity and feasibility of Feedback from colleagues and
in developing communication
Development suggestions. supervisors on the quality of
strategies.
suggestions.

Evaluation through data analysis

Data Analysis Assessment of the ability to Accuracy and detail in analysis.
reports.
and analyze data and evaluate the Ability to provide insights and
Feedback from supervisors on
Effectiveness effectiveness of implemented improvement suggestions
evaluation and strategy
Evaluation communication strategies. based on data.
improvement capabilities.

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 KEY COMPONENTS

ATTRACTING A LARGE POOL OF

CANDIDATES

RECRUITMENT
PLAN ENSURING CANDIDATE QUALITY

RECRUITMENT PROCESS

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 ATTRACTING A LARGE
POOL OF CANDIDATES
AMBASSADOR PROGRAM & WORKSHOPS ON LG’S
UNIVERSITY RELATIONSHIPS WORK ENVIRONMENT
-> COLLEGE RECRUITING -> COLLEGE RECRUITING

SOCIAL MEDIA CAMPAIGNS

--> ADVERTISING

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 ENSURING CANDIDATE
QUALITY

PRIORITIZING TOP TECH UNIVERSITIES SPONSORSHIP OF COMPETITIONS

Focus on recruiting from Vietnam’s top IT Sponsor coding competitions or hackathons

universities as a form of marketing, with top winners
getting direct interview opportunities.

LG INNOVATION CHALLENGE LONG-TERM LOYALTY

Encourage students to develop innovative Develop a future pipeline by offering

solutions for autonomous vehicles and in- scholarships to top high school students
vehicle infotainment systems (IVI), enhance with a tech background, with a focus on
awareness of the LG brand, and develop a building a long-term commitment to LG.
high-quality talent pool for the company.

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 RECRUITMENT PROCESS
TECHNICAL SKILL FINAL
ASSESSMENT INTERVIEW
Hard Skills Test Interview Tailored
Quality and Logical Thinking Negotiation

SCREENING TEAMWORK
TRIAL PERIOD
PROCESS EVALUATION
Organize group tasks that Offer a probationary period
CV Screening
simulate LG’s work environment to evaluate attitude,
Personal Statement
to evaluate how well candidates learning potential, and long-
work in teams. term fit

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 SELECTION
PROCESS

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 RESPONSES TO JOB
ADVERTISEMENT & ASSESS CVS AND
APPLICATION FORMS APPLICATION FORMS

Job Posting: Post the internship

opportunity. Screening: Evaluate each
-> Specify the qualifications and candidate’s CV and
application deadline. application form.
Initial Criteria: Key criteria
Application Form Distribution: will be considered.
After candidates respond.
-> Will be sent an application form
that request basic details like
educational background, relevant
work experience, previous GPAs
and motivation for applying.

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 SORT APPLICANTS INTO
“POSSIBLE,” “UNSUITABLE,” INVITE CANDIDATES FOR
INTERVIEWS
AND “MARGINAL”
Categorization Interview Invitations: Send out
interview invitations to candidates
Possible: Who fully meet the classified as “Possible.”
qualifications and seem to align
with LG R&D’s values. Marginal Candidates: Depending
on the number of possible
Unsuitable: Do not meet the candidates.
minimum requirements.
-> The invitation will include
Marginal: Meet most, but not all, details about the interview format
of the criteria. (in-person or virtual), time, and
some preparation required.

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 NEXT PROCESS
MAKE A
PROVISIONAL OFFER
REVIEW OF "UN- TO THE SELECTED
INTERVIEWED-POSSIBLE" RECRUIT
AND “MARGINAL” SEND STANDARD
APPLICANTS LETTERS TO
UNSUCCESSFUL PROVISIONAL OFFER
SELECTION Contact successful candidates via
APPLICANTS
TESTING FURTHER REVIEW phone or email.
Additional candidates or The offer should outline:
strong performances in REJECTION LETTERS Start date and duration of the
selection testing, Send polite and professional internship.
SKILLS TESTING
rejection letters to all Compensation and work
Technical Skills Assessment:
“Unsuitable” and unsuccessful expectations.
Assess candidates’ knowledge
“Marginal” candidates. Onboarding and training details.
Behavioral Assessment:
FORMAL ONBOARDING:
through situational judgment
Initiate the onboarding process.
tests or behavioral interview
Manage onboarding
questions.
documentation and track the
training progress.

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 Conclusion
LG Electronics' R&D operations, especially in Vietnam, are
vital to its growth in the automotive and mobility sectors.

Intern software engineer - not only help bridge the talent

gap but also ensure that LG attracts and nurtures the next
generation of skilled professionals.

Remaining a global technology leader

FIRSTREASON and make
SECOND positive
REASON
contributions to society and the environment.

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 Thank you
for listening

Gerente General

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