Nandita Goswami CV

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NANDITA GOSWAMI

Mobile: +91 8910463654 | Email: nanditagoswami18@gmail.com,


nanditamm18@gmail.com

Location: Kolkata, Dumdum

PROFESSIONAL SUMMARY
Dynamic professional with over 10 years of experience in Human Resource Management,
Office Administration, and Customer Relationship Management. Demonstrated ability to
manage HR operations, streamline administrative processes, and maintain strong client
relations. Proven track record in team leadership, recruitment, and enhancing
organizational efficiency.

CORE COMPETENCIES
Human Resource Management (HRM)
Recruitment and Selection
General Office Administration
Customer Relationship Management
Employee Relations
MIS Reporting and Data Management
Organizational Development
Staff Welfare and Engagement
Conflict Resolution

PROFESSIONAL EXPERIENCE

Innvolution Healthcare Pvt. Ltd. — Administrator


2024 – Present

Overseeing day-to-day office operations to ensure efficiency and effective management.


Handling phone calls, emails, and correspondence, delivering excellent customer service.
Coordinating meetings, appointments, and events for staff and management.
Managing data entry, filing, and record-keeping, ensuring data accuracy and confidentiality.
Managing office supplies and inventory to support smooth operations.

Spirited Brio Pvt. Ltd. — Office Administrator and HR Head


2022 – 2023

Managed recruitment, selection, and onboarding processes for new hires.


Developed and maintained HR databases, personnel files, and leave records.
Supervised office administration, infrastructure management, and resource planning.
Handled all logistics and financial issues, including bookkeeping and maintaining final
accounts.
Central Public School — Teacher
2019 – 2022

Created a productive and inclusive learning environment for students.


Provided guidance and support to students, ensuring educational goals were met.
Delivered engaging lessons in various subjects, enhancing student learning experiences.

Media InfoTech, Kolkata — Relationship Manager/Counselor


2013 – 2019

Guided students through the admission process and provided career counseling.
Coordinated student schedules, exam preparations, and attendance records.
Promoted to Relationship Manager for demonstrating exceptional problem-solving skills.

OTT Travels Pvt. Ltd. — Office Administrator and HR Head


2010 – 2013

Led recruitment and HR strategy implementation, enhancing employee engagement and


retention.
Generated performance reports and managed employee relations and grievance resolution.
Ensured smooth operation of office administration, logistics, and client relations.

EDUCATION
Bachelor of Commerce (B.Com)

ADDITIONAL SKILLS
Proficient in MS Office (Word, Excel, PowerPoint)
Strong communication and organizational skills
Multitasking and time management
Conflict resolution and problem-solving

PERSONAL DETAILS
Date of Birth: 18th April 1985

Hobbies: Acting, Art & Craft, Singing, Recitation, Dancing

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