User Guide

Note:
This is a user manual for TCL 30V 5G (TCL-T781S and TCL-T781SPP).

Table of Contents
1 Your mobile............................................................................................3
1.1 Keys and connectors......................................................................... 3
1.2 Setting up your phone....................................................................... 6
1.3 Home screen.......................................................................................... 9
1.4 Text input................................................................................................17
2 Multimedia applications..................................................................20
2.1 Camera.................................................................................................. 20
2.2 Gallery.................................................................................................... 25
2.3 Music....................................................................................................... 29
3 Apps and features.............................................................................31
3.1 Phone....................................................................................................... 31
3.2 Contacts.................................................................................................37
3.3 Message+.............................................................................................. 41
3.4 Calendar................................................................................................ 44
3.5 Clock....................................................................................................... 45
3.6 Calculator............................................................................................. 48
3.7 NXTVISION.......................................................................................... 49
3.8 Other applications............................................................................ 49
3.9 Google applications......................................................................... 49
4 Settings............................................................................................... 52
4.1 Wi-Fi........................................................................................................ 52

1
 4.2 Bluetooth.............................................................................................. 53
4.3 Network & internet............................................................................55
4.4 Connected devices...........................................................................57
4.5 Home screen & lock screen........................................................ 59
4.6 Display....................................................................................................60
4.7 Sound & vibration............................................................................... 61
4.8 Notifications........................................................................................ 62
4.9 Button & gestures............................................................................. 62
4.10 Advanced features........................................................................... 62
4.11 Smart Manager.................................................................................. 64
4.12 Digital Wellbeing & parental controls...................................... 64
4.13 Security & biometrics..................................................................... 64
4.14 Location................................................................................................. 65
4.15 Privacy.................................................................................................... 66
4.16 Apps........................................................................................................ 66
4.17 Storage.................................................................................................. 66
4.18 Users & accounts............................................................................. 66
4.19 Google.................................................................................................... 66
4.20 System update....................................................................................67
4.21 Accessibility..........................................................................................67
4.22 System....................................................................................................67
5 FOTA upgrade....................................................................................69
6 Accessories........................................................................................70
7 Licenses...............................................................................................71
8 1 YEAR LIMITED WARRANTY....................................................... 72
9 Troubleshooting................................................................................ 73
10 Specifications.................................................................................... 79

2
1 Your mobile

1.1 Keys and connectors

Audio connector Microphone

Front Camera Speaker

SIM &
microSDTM
card tray Volume button

Power/
Lock button

Microphone Speaker

USB Type-C charger port

3
Rear camera

LED Flash

Fingerprint sensor

4
Back key
• Touch to go back to the previous screen, or to close a
dialog box, options menu, the notification panel, etc.

Home key
• Touch to return to the Home screen from any other
application or screen.
• Touch and hold to open Google Assistant. You can
get help such as getting directions and restaurant
information based on the content detected on the
screen.

Recent apps
• Touch to switch between recently opened individual
app activities and documents.

Power key (right of the device)

• Press: Lock the screen/Light up the screen
Note: Additional shortcuts and customizable settings
are available at Settings > Button & gestures > Power
key.
• Press and hold: Show the popup menu to select from
Power off/Restart/Airplane mode/Cast.
• Press the Power key and Volume down key at the
same time to take a screenshot.
• Press and hold the Power key for at least 10 seconds
to force reboot.

5
 Volume up/down
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the media volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press the Volume up or
Down key to take a photo or press and hold to take
burst shots. To set, touch Camera > Settings >
Volume button function.

1.2 Setting up your phone

Your phone already has a SIM card installed. For an optimal wireless
experience, use the SIM installed in your new phone.

1. Insert the SIM/microSD card.

Step 1. If you need to replace the NANO SIM card and/or insert an
optional microSD card, use the SIM tool provided in the box
to open the SIM tray.

6
Step 2. P
 lace the SIM card and/or microSD card into the
tray, then slide the tray into the slot. It only fits one
direction. Do not force into place. Keep the SIM tool in a
safe place for future use.
Note: microSDTM cards are sold separately. Only use Nano
SIM cards with your phone.
m
icr
oS
D

You must insert your SIM card to make phone calls. You do not need
to power off your phone before inserting or removing the SIM card
as this phone supports hot swap.
 our phone only supports nano-SIM cards. Do not attempt
Y
to insert other SIM types; otherwise this may cause damage
to your phone.

7
2. Charge your phone.
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone. Insert the
larger end into the charger and plug the charger into an outlet.

WARNING: Only use approved chargers with your device.

Incompatible chargers or tampering with the charger port could
damage your device and void the warranty.

3. Turn your phone on/off.

To turn your phone on, press and hold the Power/Lock button.
NOTE: The first time you turn on your phone, you may need to
activate it. Follow the on screen instructions to set up your device.
To turn your phone off, press and hold the Power/Lock button, and
tap Power off on the screen when it appears.

8
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your Home screen for
quick access. Touch the Home button to switch to the Home screen.
Notification Bar
• Status/Notification indicators
  • Touch and drag down to open
the notification panel

Search bar
• Touch  to enter text search screen
• Touch  to speak to Google Assistant

Tap an icon to open an application,

folder, etc.

Favorite applications tray

• Touch to enter the application
• Touch and hold to move or
remove applications
Back
Home
Recent apps

The Home screen is provided in an extended format to allow more

space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view.

9
Using the touchscreen

Touch
To access an application, touch it with your finger.

Touch and hold

To enter the available options for an item, touch and hold the item.
For example. Select a contact in Contacts and touch and hold it. An
options list will then appear.

Drag
Place your finger on the screen to drag an object to another location.

Slide/Swipe
Slide the screen to scroll up and down the applications, images, and
web pages. You can slide the screen horizontally too.

Flick
Similar to swiping, but flicking makes it move quicker.

Pinch/Spread
Place two fingers on the screen surface and draw them apart or
together to scale an element on the screen.

Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better screen
view.
10
Status bar
From the status bar, you can view both phone status (on the right
side) and notification information (on the left side).
Drag down the status bar to view notifications and drag again to
enter the quick settings panel.
Touch and drag up to close it. When there are notifications, they can
be accessed by touching them.

Notification panel
When there are notifications, touch and drag down the Status bar to
open the Notification panel to read more detailed information.

Touch to access Settings,

where you can set more items.

Touch to clear all event–based notifications

(other ongoing notifications will remain).

Quick settings panel

Drag down from the top of the screen twice to open the Quick
settings panel.
You can enable or disable functions or change modes by touching
the icons.

11
Touch the Edit icon to customize your Quick settings panel.

Lock/Unlock your screen

To protect your phone and privacy, you can lock the screen with a
pattern, PIN, password, registered fingerprint or Face Unlock(1).
To create a screen unlock, touch Settings > Security & biometrics
> Screen lock.

(1)
Fingerprint and Face unlock may not be as secure as Pattern, PIN, or
Password locks. We may use Fingerprint and Face unlock methods
only for the purpose to unlock the phone. The data collected from
you through such methods will be stored in your device and will not
be disclosed to any third-party. You may delete your data anytime.
12
To lock the phone screen
• If your phone remains inactive for a period of time, it will
automatically lock the screen and enter sleep mode to save
power. Go to Settings > Display > Sleep and select a screen
timeout period.
• You can also manually lock the screen by pressing the Power
key once.

Swipe to unlock the screen

Press the Power key once to light up the screen, swipe up the
screen to unlock the screen. (1)

Double tap
to enter the
detailed screen Swipe up to unlock
the screen

Swipe right to Swipe left to enter

enter Phone (1) Camera (1)

(1)
Customized by touching Settings > Home screen & lock screen >
Lock screen shortcut.
13
Enter a password to unlock the screen
Once the screen is turned on, swipe up the screen to display the
password input panel. Then enter your lock screen password.

Use pattern unlock

Draw the same pattern you have set to unlock the screen.

Use Face unlock

• From the app list, touch Settings > Security & biometrics > Face
unlock. Before using the face unlock, you need to set a pattern/
PIN/password.
• Hold your phone 8 - 20 inches from your face. Position your face
in the circular shown on the screen. For best results, we suggest
that the Face Unlock is enrolled indoors and away from direct
sunlight.
• Enable Face unlock when your screen turns on, otherwise you will
have to swipe up on the screen first of all.

Use Fingerprint unlock

• For the best result, begin with the index finger on your dominant
hand.
• Put your finger on the sensor and lift after you feel a vibration.
Keep lifting your finger to add the different parts of your
fingerprint.
• Follow theses steps until fingerprints are fully registered.

Personalizing your Home screen

Add
You can touch and hold a folder, an application or a widget and drag
the item to your preferred Home screen.

14
Reposition
Touch and hold an item and drag it to the desired position and then
release. You can move items both on the Home screen and the
Favorite tray. Hold the icon on the left or right edge of the screen to
drag the item to another Home screen.

Remove
Touch and hold the item and drag it up to the top of the remove
icon, and release after it turns red.

Create folders
To improve the organization of shortcuts or applications on the
Home screen and the Favorite tray, you can add them to a folder by
stacking one item on top of another. To rename a folder, open it and
touch the folder’s title bar to input the new name.

Wallpaper customization
Touch and hold an empty area on the Home screen, then touch
Wallpapers to customize wallpaper.

Widgets and recently used applications

Widgets
Touch and hold the empty area in the Home screen, then touch
Widgets to display all widgets.
Touch and hold the selected widget and slide it to move to your
preferred screen.

15
Recently used applications
To consult recently used applications, touch the Recent apps key.
Touch a thumbnail in the window to open the application.

Recent apps

Touch one thumbnail and slide it up to close the application, slide it

right/left to switch between the applications.
Touch CLEAR ALL at the bottom of the screen to close all the
running applications.

16
Volume adjustment

Press the Volume key to adjust the Ring volume.

Touch the icon to adjust Media, Alarm and Notification volume.

1.4 Text input

Using the Onscreen Keyboard

Onscreen Keyboard settings

Touch Settings > System > Language & input, touch the Virtual
keyboard you want to set up and a series of settings will become
available.

Adjust the Onscreen Keyboard orientation

Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can adjust it by changing the settings (Touch on/off
Settings > Display > Auto-rotate screen).

17
Android keyboard

5 3

1 E
 nter recipient numbers or select from contacts
2 Touch to send the message
3 Touch to insert a period. Touch and hold to select symbols
4 T
 ouch to insert a comma
Touch and hold to access keyboard settings, insert an emoji, or
view input options.
5 T
 ouch to switch between «abc/Abc» mode
Touch and hold to switch to «ABC» mode

6 T
 ouch to access the symbols and numbers keyboards

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Text editing
You can edit text which you have entered.
• Touch and hold or double tap within the
text you want to edit.
• Drag the tabs to change the amount of
text to edit.
• The following options will appear: Cut,
Copy, and Share.

You can also insert new texts if preferred

• Touch where you want to type, or touch
and hold a blank area. The cursor will
blink and the tab will appear. Drag the
tab to move the cursor.
• If you have cut or copied any text, touch
the tab to show the Paste and Select
all option which allows you to complete
pasting immediately.

19
2 Multimedia applications

2.1 Camera.........................................................
Before using the camera, make sure that you remove the protective
lens cover to avoid it affecting your picture quality.

Launch Camera
There are multiple ways to open the Camera app.

From the Home Screen

From the home screen, touch Camera .

From the Lock Screen

When the screen is locked, press the Power key once to light up the
screen, then swipe left on the camera icon in the lower right corner
to open the camera.

Using a shortcut key

Simply double-press the Power key to open the camera.
To set, touch Settings > Button & gestures > Power key > Quick
launch camera.

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 8
1
9
2
3
4

10 5

11 6
7

1 S
 elect filters
2 F
 lash mode: Touch to turn on/off/auto the camera flash
WARNING: Keep a safe distance when using the flash. Do not
point the flash toward people’s or animals’ eyes.
3 Take a timed photo
4 Take HDR photos
5 Z
 oom in/out
6 S
 witch between front/back camera
7 Take a photo
8 T
 ouch to access settings
9 Picture size

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10 P
 inch fingers together to zoom out, or spread fingers apart to
zoom in

11 View the photos or videos you have taken

To take a photo
The screen acts as the viewfinder. First, position the object or
landscape in the viewfinder, touch the screen to focus if necessary.
Touch to capture. The photo will be automatically saved. You can
also touch and hold to take burst shots, the maximum number
is 20.

To take a video
Touch VIDEO to change the camera mode to video.
Touch to start video recording. Touch the left part of this icon
to take a picture during video recording.
Touch the right part of this icon to pause video recording
and touch to continue. Touch to stop recording. The video
will be automatically saved.

Further operations when viewing a photo/video you have taken

• Slide left or right to view the photos or videos you have taken.
• Touch , then Gmail/Bluetooth/Messages/etc. to share the
photo or video.
• Touch Back button to return to Camera.

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Modes and settings

Modes
Slide left or right to switch between modes.
• AUTO: Auto is the default mode for Camera.
• VIDEO: Touch to access video mode.
• PORTRAIT: Touch to create a depth of field effect. You can
compose an image that highlights your subject while producing a
gorgeously blurred background.
• AI COLOR: When shooting a portrait, this setting highlights the
subject in color while removing color from the back ground of the
photo.
• PRO: Pro camera mode lets you fine-tune parameters and gives
you full control over ISO, WB exposure time, aperture, shutter
speed and so on.
Touch to access more modes. These modes can be moved to
the main screen by touching .
• HIGH PIXEL: When capturing pictures the device will use the
50M rear camera or 16M front camera. The photos are larger and
more detailed than pictures taken in auto mode. This mode works
only in partially bright scenes, such as when the sun is shining.
• PANO: Touch to turn on the panorama function. Touch the shutter
button to start taking a panoramic photo and move the phone
steadily along in the direction indicated by the onscreen line.
Once the progress bar are filled, the photo will be automatically
saved. If the progress bar is not fully filled, touch the shutter
button again to save the photo.
• STOP MOTION: Capture a number of photos of a certain scene,
then convert them into a speeded-up video.
• LIGHT TRACE: Capture creative movements of light using a long
exposure photograph.

23
• SUPER MACRO: Touch to access super macro mode. 1 to 3
inches is the best macro shooting distance.
• SLO-MO: Record special occasions and fast moving scenes, then
play them back at a slow frame rate.

Settings
Touch to set more options:
• Photo size: Touch to select photo size.
• Video quality: Touch to select video quality.
• AI scene detection: Once turned on, the camera will
automatically identify the image content of a scene and
categorize it accordingly. Many different scene categories are
supported. This only works when using the main camera.
• Calorie detection(1): Turn on to detect the calorie content
of a captured object.
• Smart guideline(1): Touch to turn on/off. This feature provides
AI-powered facial detection and composition guides for portrait
shots. It only works when using the main camera.
• Volume button function: Touch to customize the Volume button
to Shutter, Zoom or Volume when using camera.
• Storage: Touch to choose between phone and microSDTM card
storage when an microSDTM card is inserted. The default is phone
storage.
• Save location information: Turn on to tag photos and
videos with your location. This option is available when the GPS
location service is enabled.
• Shutter sound: Touch to turn on/off shutter sound when
capturing.
• Watermark: Touch to turn on/off Watermark.

(1)
Only available when the AI scene detection is turned on.
24
• Reset settings: Touch to reset the camera to its factory default
settings.
More options are available when you switch to using the front
camera:
• Face Beauty: Touch to turn on/off. When activated, touch to
adjust skin smoothing and enhance coloring effects in portraits.
• Mirror camera: Touch to turn on/off.

2.2 Gallery...........................................................
Gallery acts as a media player for you to view photos and play
videos. In addition, a set of further operations to pictures and videos
are available for selection.
To view the photos you have taken, touch from the Home screen.

1
4 2
3

25
 1 Tap to access more options
2 Explore
Explore collects photos into groups making them more easy
to find

3 A
 lbums
Photos, videos, screenshots, etc. are all automatically grouped
in Albums
4 M
 oments
View the photos/videos you have just taken

Working with pictures

You can work with pictures by rotating or cropping them, sharing
them with friends, setting them as a contact photo or wallpaper, etc.
Find the picture you want to work on, and touch the picture in the
full-screen picture view.

26
• Touch to share the picture.
• Touch to edit the picture.
Select Filters.
Crop, Rotate or Mirror the picture.
Draw the picture.

Adjust the picture color.

Touch to set Dehaze, Object eraser and Sky.

• Touch to set the picture as your favorite.
• Touch to delete the picture.

• Touch > Set as to set the picture as a Contact photo or

Wallpaper.

Album management
When there are many pictures and videos, you can manage your
albums for convenient viewing.

27
Create an album

Tap to create and name a new album. Select the pictures or

videos you want to include in it by tapping to copy or move
them.

Move/copy pictures or videos

Touch and hold the picture(s) or video(s) you want to move/copy.
Touch > Copy to album/Move to album, then select the album that
you want to move to/copy to.

Delete or recover pictures or videos

Touch and hold the picture(s) or video(s) you want to delete, touch
> DELETE.
Deleted items will be retained in the Trash album for 30 days, after
which they will be permanently deleted. To permanently delete them
within this period, find the picture(s) or video(s) in Trash and touch
and hold to delete.

28
To recover the picture(s) or video(s) within this period, touch and
hold the picture(s) or video(s) in Trash and touch to recover.

Hide album (1)

Touch and hold the album you want to hide, touch > MOVE. The
album contents will be hidden from Moments.

2.3 Music.............................................................
You can play music files stored on your phone or microSDTM card.
To play a music file, swipe up on the Home screen, then touch Music
.

5 1

(1)
Default albums such as Camera, Videos, Screenshots, etc. can't be
hidden or moved.
29
1 More options
2 Search for a song
3 Play or pause
4 Play the next song
5 Music settings

While playing songs with Music, the operation of pause, play

or skip is still available even if the screen is locked.

30
3 Apps and features

3.1 Phone............................................................

Making a call

To make a call, touch in the Favorites tray.

View the
call's detailed
information

Call logs
Show the dial pad
Favorite numbers Contacts

31
 Touch and
hold to access
voicemail

Enter the desired number from the dial pad and touch to place
the call or select a contact from Contacts or Call logs by sliding or
touching tabs, then make the call.
The number you entered can be saved to Contacts by touching
Create new contact or Add to a contact.
If you make a mistake, you can delete the incorrect digits by touching
.
To hang up a call, touch .

International call

To dial an international call, touch and hold to enter “+”, then enter
the international country prefix followed by the full phone number
and touch .

32
Emergency call
If your phone has network coverage, dial the emergency number and
touch to make an emergency call. Depending on your network
and country this could even work without a SIM card and without
typing in the SIM PIN code.

Answering or rejecting a call

When you receive a call:

• Press ANSWER, or swipe up the icon to answer;
• Press DECLINE, or swipe down the icon to reject;
• Swipe up the icon to reject the call by sending a preset
message.

33
Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It
works like an answering machine that you can consult at any time.
To access your voicemail, touch and hold .
If you receive a voicemail, appears on the Status bar. Open the
Notification panel and touch New voicemail.

During a call
To adjust the volume during a call, press the Volume up/down key.

34
 End the current call.

Touch to mute the current call. Touch this icon again to

unmute the call.

Display the dial pad.

Touch to activate the speaker during the current call. Touch

this icon again to deactivate the speaker.

Make another call.

Make a video call.

Merge calls to start a conference call.

Swap the calls.

 o avoid accidental operation of the touchscreen during a

T
call, the screen will be locked automatically when you put
the cellphone close to your ear; and it will be unlocked when
the cellphone is taken away from your ear.

Managing multiple calls

With this phone you can handle multiple calls at the same time.

Swap calls
When you accept two calls, touch the icon to switch between
two lines. The current call will be put on hold and you are able to join
the other call.

35
Conference calls
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Touch to add another call.
• Enter the phone number of the person you want to add to the
conference and touch . You can also add participants from
Call logs or Contacts.
• Touch to start the conference.

• Touch to end the conference call and disconnect all callers.

Call settings

Touch from the Phone screen, then touch Settings to set phone
and contact settings.

Call log

You can access your call logs by touching from the Phone
screen to view missed calls, outgoing calls and incoming calls.
Touch one call to view information or further operations. You can
launch a new call, send a message to the contact or number, or view
detailed information of the call.
To delete the call history of a selected contact or number, touch and
hold the contact and choose Delete.

36
3.2 Contacts.......................................................
Contacts enables quick and easy access to the contact you want
to reach.
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web or
on your phone.

Consult your Contacts

To see your contacts, touch from the App drawer.

• Touch to open the Quick

contact panel
• Touch and hold to share or
delete the selected contact

Add new contact

Deleted contacts will also be removed from other

applications on the phone or web the next time you
synchronize your phone.

37
Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact’s name and other contact
information. By scrolling up and down the screen, you can move from
one field to another.

Touch to save

Select a picture or take a photo

for the Phone contact

Touch to open available labels

Add to/remove from Favorites (1)

To add a contact to favorites, you can touch a contact to view details
then touch to add the contact to favorites.
To remove a contact from favorites, touch on the contact details
screen.

(1)
Phone and Gmail contacts can be added to favorites.
38
Editing your contacts
To edit contact information, touch in the contact details screen.
When finished, touch Save.

Using the Quick contact panel

Touch a contact to open the Quick contact panel.

• Touch or the number to make a call.

• Touch to send a message.
• Touch to make a video call.
The icons available on the Quick contact panel depend on the
information you have for the contact and the applications and
accounts on your phone.

39
Sharing contacts
You can share a single contact or contacts with others by sending
the contact’s vCard to them via Bluetooth, Gmail, etc.
• From the Contacts screen, touch and hold a contact and touch
.
• Select the application to perform this action.

Accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
To add an account, touch from the contacts list and touch
Settings > Accounts > Add account, or from the home screen, touch
Settings > Users & accounts > Add account.
You are required to select the kind of account you are adding, like
gmail, yahoo, etc.
As with any other account setup, you need to enter detailed
information, like username, password, etc.
You can remove an account and all associated information from
the phone. Touch the account you want to delete, touch Remove
account, then confirm.

Auto-sync
On the Accounts screen, turn on Automatically sync data
. When activated, all changes to information on the phone or online
will be automatically synchronized with each other.

40
3.3 Message+.....................................................

Writing a new message

You can create, edit, send and receive SMS and MMS with this
phone.
To access Message+, touch from the App drawer.
On the message list screen, touch to write text/multimedia
messages.

Sending a text message

• To add recipients, enter a mobile phone number or select a
contact in the To bar.
• Touch the Type a message bar to enter the text of the message.
• When finished, touch to send the text message.

41
 Specific letters (accented) will also increase the size of the
SMS. This may cause multiple SMS to be sent to your
recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations,
slides and sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or subject or email
addresses are added.
• To send a multimedia message, enter the recipient’s phone
number in the To bar.
• Write the text of the message in the Type a message bar.
• Touch to give access to your location, send a voice message
or attach files.
• Touch to take a photo/video or attach a photo/video you have
taken.
• When finished, touch to send the multimedia message.

Manage messages

When receiving a message, will appear on the Status bar as a

notification. Drag down the Status bar to open the Notification panel.
Touch the new message to open and read it. You can also access
the Message+ application and touch the message to open it.
Messages are displayed as a conversation.
Touch a message to enter the message composing screen:

42
 1

3 2

1 Tap for more options

2 Tap to call the number
3 Tap to save the number to Contacts or view the contact details
if the number has been saved
To adjust message settings, touch and select Settings on the
message list screen.

43
3.4 Calendar.......................................................
Use Calendar to keep track of important meetings, appointments,
etc.
To view the calendar and create events, open the Google apps folder
from the Home screen, then touch Calendar.

Multimode view
You can display the Calendar by Schedule, Day, 3 days, Week, or
Month, touch to select.

To create new events

You can add new events from any Calendar view.
• Touch .
• Fill in all required information for this new event. If it is a whole-
day event, you can turn on All-day .
• Invite guests to the event. Enter the email addresses of the
guests you want to invite with commas to separate. The guests
will receive an invitation from Calendar and Email.
• When finished, touch Save at the top of the screen.
To quickly create an event from the Day, 3 days and Week view
screens, touch an empty spot to select a target area, then touch
again to create a new event.

To delete or edit an event

To delete or edit an event, touch the event to enter its details screen.
Touch to edit the event, or touch > Delete to delete.

44
Event reminder

If a reminder is set for an event, the upcoming event icon will

appear on the Status bar as a notification when the reminder time
arrives.
Touch and drag down the Status bar to open the notification panel,
touch an event name to view the Calendar notification list. Touch the
Back button to keep the reminders pending in the Status bar and the
notification panel.

3.5 Clock.............................................................
Your mobile phone has a built-in clock.
To view the current time, swipe up the Home screen, then touch
Clock, or tap time on the Home screen to access it.

Alarm
From the Clock screen, touch Alarm to enter.
• Turn on to enable the alarm.
• Touch to add a new alarm, touch to save.
• Touch a currently existing alarm to enter the alarm editing screen.
• Touch DELETE and confirm to delete the selected alarm.

Clock
To view the date and time, touch Clock.
• Touch to add a city from the list.

45
Timer
From the Clock screen, touch Timer to enter.

• Touch the provided time to start the countdown directly. Or

• Set the time. Touch to start the countdown.

• Touch to pause.

• Touch to reset.

46
Stopwatch
From the Clock screen, touch Stopwatch to enter.

• Touch to start the Stopwatch.

• Touch to pause.

• Touch to reset.

• Touch to share.

Adjust Clock settings

Touch to access Clock and Alarm settings.

47
3.6 Calculator.....................................................
To solve mathematical problems with Calculator, swipe up from the
home screen, then tap .

2
3

1 Calculation history

2 Touch to switch between Basic calculation and Scientific

calculation
3 For more options about Currency and Unit conversion
4 Touch to delete digits one by one

48
3.7 NXTVISION..................................................
NXTVISION provides image enhancement, video & game
enhancement and other screen functions, helping your screen to
come alive with a wonderful visually enhanced experience.

3.8 Other applications

The previous applications in this section are preinstalled on your
phone. Install additional applications using Google Play Store.

3.9 Google applications

Google apps are preinstalled on your phone to improve work
efficiency and help you enjoy life.
This manual briefly introduces the apps. For detailed features
and user guides, refer to the related websites or the introduction
provided in the apps.
You are recommended to register with a Google account to enjoy all
the functions.

Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings across all devices
with the browser installed can be synchronized with your Google
account.

49
Gmail
Google’s web-based email service, Gmail, is configured when you
first set up your phone. With this application you can send and
receive emails, manage emails by labels, archive emails, etc. Emails
can be automatically synchronized with your Gmail account.

Maps
Google Maps offers satellite imagery, street maps, 360° panoramic
views of streets, real-time traffic conditions, and route planning
for traveling by foot, car, or public transportation. By using this
application, you can find your own location, search for a place, and
get suggested route planning for your trips.

YouTube
YouTube is an online video-sharing application where users can
upload, view, and share videos. Available content includes video clips,
TV clips, music videos, and other content such as video blogging,
short original videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost as soon as
they begin downloading from the internet.

Play Store
Serves as the official app store for the Android operating system,
allowing users to browse and download applications and games.
Applications are either free of charge or at a cost.
In Play Store, search for the app you need, download it and then
follow the installation guide to install the app. You can also uninstall,
update an app, and manage your downloads.

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Duo
A video chat mobile app.
With phone numbers verified, users can easily video call people from
their contact list.

Photos
Google Photos stores and backs up your photos and videos. It also
automatically analyzes photos and organises them into groups, so
that you can quickly find the photos you need.

Google Pay
Google Pay allows you to make contactless payment with your
phone, which is the fast, simple and safe way to pay in millions of
places - in stores, online, and more.

Google Assistant
Long press the Home button to quickly ask for help, check the news,
make a phone call, and more.

File Manager
Files displays all data stored on the phone, including both external
microSDTM card and internal storage, such as applications, media
files downloaded from Google Play Store, YouTube or other
locations; Videos, pictures or audios you have captured; other data
transferred via Bluetooth, USB cable, etc.

51
4 Settings...............................
To go to Settings, swipe up from the Home screen or swipe left and
then tap Settings .
You can also swipe down from the notification panel and touch .

4.1 Wi-Fi
You can connect to the internet when your phone is within range of
a wireless network. Wi-Fi can be used on your phone even without a
SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch Settings > Wi-Fi.
• Turn on .
• Once Wi-Fi is turned on, detected Wi-Fi networks are listed.
• Touch a Wi-Fi network to connect to it. If the network you
selected is secured, you are required to enter a password or
other credentials (you should contact the network carrier for
details). When finished, touch CONNECT.

To add a Wi-Fi network

When Wi-Fi is on, you can add new Wi-Fi networks according to your
preference.
• Touch Settings > Wi-Fi > Add network.
• Enter the name of the network and any required network
information.
• Touch Connect.

52
To forget a Wi-Fi network
The following steps prevent automatic connection to networks which
you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, touch the name of the saved network.
• Touch FORGET in the dialog that opens.

4.2 Bluetooth
Bluetooth is a short-range wireless communication technology that
you can use to exchange data, or connect to other Bluetooth devices
for various uses.

To turn on Bluetooth
• Touch Settings > Bluetooth.
• Turn on .
Your device name will appear on screen.

To rename your device

• Touch Settings > Bluetooth.
• Touch Device name.
• Enter a name, and touch RENAME to confirm.

53
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn Bluetooth on
and pair your phone with the Bluetooth device with which you want
to exchange data.
• Touch Settings > Bluetooth > + Pair new device.
• Touch a Bluetooth device you want to pair your phone with in the
list.
• In the dialog that pops up, touch PAIR to confirm.
• If the pairing is successful, your phone will be connected to the
device.

To unpair from a Bluetooth device

• Touch beside the device you want to unpair from.
• Touch FORGET to confirm.

Super Bluetooth

Once two or more BT devices are connected, Super Bluetooth will

be enabling you to adjust the volume and audio balance of each BT
device, and calibrate a connected speaker to better synchronize
sound with the video on your smartphone.
To get a better listening experience, we suggest that your device
connects with up to four audio devices simultaneously.
A calibration reminder will pop up every time a connected
Bluetooth speaker changes. A third or fourth Bluetooth
device can only be added if you are connected to a 5GHz
Wi-Fi network.

54
4.3 Network & internet

Mobile network
You can set Roaming, Network mode, VoLTE, Network extenders
and Access Point Names etc. in this menu.

Data usage
The first time you turn on your phone with your SIM card inserted, it
will automatically configure your network service.

Data saver
By enabling Data saver, you can reduce data usage by preventing
some apps from sending or receiving data in the background.

Mobile data
If the network is not connected, you can turn on Mobile data.
If you do not need to transmit data on cellular networks, turn off
Mobile data to avoid incurring significant charges for data use
on local carrier cellular networks, particularly if you do not have a
cellular data agreement.
Data usage is measured by your phone, and your carrier
may count differently.

Airplane mode

Turn on Airplane mode to simultaneously disable all wireless

connections including Wi-Fi, Bluetooth and more.

55
Tethering & Mobile Hotspot
To share your phone’s data connection via Wi-Fi, Bluetooth, USB and
Ethernet tethering, or as a mobile hotspot, go to Settings > Network
& internet > Tethering & Mobile Hotspot to activate these functions.

To rename or secure your mobile hotspot

When your mobile hotspot is activated, you can rename your phone’s
Wi-Fi network (SSID) and secure its Wi-Fi network.
• Touch Settings > Network & internet > Tethering & Mobile
Hotspot > Mobile Hotspot.
• Touch Hotspot name to rename the network SSID or set your
network security.
• Touch OK.
The functions above may incur additional network charges
from your network carrier. Extra fees may also be charged
in roaming areas.

Private DNS
Touch to select private DNS mode.

Wireless emergency alerts

Turn on to receive wireless emergency alert notifications.

56
4.4 Connected devices

VPN
Virtual private networks (VPNs) allow you to connect to the
resources inside a secured local network from outside that network.
VPNs are commonly deployed by corporations, schools, and other
institutions so that their users can access local network resources
when not inside that network, or when connected to a wireless
network.

To add a VPN
• Touch Settings > Connected devices > VPN and then touch .
• On the screen that opens, follow your network administrator’s
instructions to configure each component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a screen lock for your
phone.

To connect to/disconnect from VPN

To connect to a VPN:
• Touch Settings > Connected devices > VPN.
• The VPNs you have added are listed. Touch the VPN you want to
connect with.
• In the dialog that opens, enter any requested credentials and
touch CONNECT.
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the dialog that
opens, touch DISCONNECT.

57
To edit/delete a VPN
To edit a VPN:
• Touch Settings > Connected devices > VPN.
• The VPNs you have added are listed. Touch the icon next to
the VPN you want to edit.
• After editing, touch SAVE.
To delete a VPN:
• Touch the icon next to the selected VPN, then touch
FORGET to delete it.

Screen cast
You can use Cast to display your device’s screen on your TV, and
display content like TV shows, movies, photos, games, and websites
from supported apps.

USB

With a USB cable, you can charge your device, transfer files or
photos (MTP/PTP) between your phone and a computer.

To connect your phone to the computer

• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• Open the Notification panel and choose the way which you want
to transfer files or touch Settings > Connected devices > USB to
select. By default, Charge this device is selected.
Before using MTP, make sure that the driver (Windows
Media Player 11 or higher version) has been installed.

58
Printing
Touch Printing to activate Print services. You can select your
Default print service.

Chromebook(1)
If your phone is linked to a Chromebook device, then you can text
from your computer, share your phone’s Internet connection and
simplify unlocking etc.
Touch to access more settings.

Nearby Share

Turn on to active this function.

Your phone visibility setting controls who can share with you while
your screen is unlocked.
Before using Nearby Share, you need:
• to have created and logged in to an account.
• Bluetooth and Location settings to be switched on.
• A temporary Wi-Fi hotspot to be switched on in order to share
files.

Android Auto
After having created and logged in to your account, phone apps can
then be used on your car screen.

4.5 Home screen & lock screen

With this menu, set your home apps, choose your favorite wallpapers
and theme styles, etc.

(1)
Features vary by device.
59
4.6 Display

Brightness level
Adjust screen brightness manually.

Adaptive brightness
Turn on to adjust screen brightness automatically.

Dark light mode brightness

Adjust dark light mode screen brightness manually.

Dark mode
Empty screen space will become black in this mode, making it easier
to look at your screen or read in dim light.

Sleep
Set screen timeout.

Font size
Slide to make the text on screen smaller or larger.

Auto-rotate screen
Select whether the screen rotates automatically or not.

60
Status bar
With this menu, you can turn on/off show network speed, select
whether notification icons are folded and how the battery
percentage is displayed.

More display settings

Screen saver
Touch to set current screen saver as Colors or Photos, as well as
when to start the screen saver.

4.7 Sound & vibration

Use the Sound & vibration settings to configure many aspects of call
ringtones, music, and other audio settings.

Phone ringtone & vibrate

Set your incoming call ringtone, turn on/off also vibrate for calls.

Do Not Disturb preferences

If you do not want to be disturbed by your phone or information
ringtones during work or rest, you can set the Do Not Disturb mode.
Swipe down the Status bar twice to access the Quick Settings panel
and tap to turn on Do Not Disturb.

More sound settings

Set dial pad tones, screen locking sounds, touch sounds, vibrate on
touch, emergency alerts.

61
4.8 Notifications
In Notification settings, you can set App icon badges, Lock screen
quick settings, Notification light, etc.

4.9 Button & gestures

System navigation
Select your favorite navigation and button layout (only use for
buttons navigation).

Gestures
To set some gestures for convenient use, such as flip to mute, 3
fingers screenshot, split-screen, etc.

Power key
To turn on/off the quick short functions about the Power key, as well
as the Power key menu.

4.10 Advanced features

Remote Lock
Remote Lock will put your phone into lost mode by sending a text
message containing a specific command. When activated in lost
mode, the phone will be locked and the screen will show the dial
button. Touching the dial button will contact your emergency contact
directly.
Touch SET UP NOW to set options such as pattern, password,
emergency contacts etc.

62
Game mode
In this mode, you can enable DO NOT DISTURB mode while playing,
prevent accidental touches, and optimize game performance.

One-handed mode
Reduce the display area of the screen and operate your phone with
one hand.
This function can be accessed in the Quick Settings panel by
touching the icon.

Screen Recorder
Set the video resolution and sound.
To activate Screen Recorder, touch the icon in the Quick
Settings panel.

Multiple User
The Multiple User feature lets you share your device with others
while keeping your personal or work information private.
To improve privacy between users, each user should set up a
screen lock. A screen lock prevents another user from accessing
information in a different user profile.

63
4.11 Smart Manager
Smart Manager ensures your phone is operating in top form by
automatically scanning and providing recommendations to optimize
your phone to preserve battery levels, manage storage and protect
against security threats.
Restricting auto-start apps can make the system run faster and
extend battery life. To ensure applications that require push
notification continue to work as expected, turn off «All automatically
manage» to configure each applications individually.
You can also do some options manually for further optimization.

4.12 Digital Wellbeing & parental controls

In this menu you can find how much time you have spent on the
phone and even on each app. You can customize the time limit for
using the phone to ensure a healthy and balanced life.
In addition, parents are able to restrict their children’s usage time to
manage their browsing habits.

4.13 Security & biometrics

Screen lock
Select one method such as Swipe, Pattern, PIN, or Password to
unlock the screen.

Fingerprint
Use your Fingerprint to unlock the screen or app.
Access to add fingerprint or turn on/off more options.

64
Face unlock
Face unlock allows you to unlock your device with your facial data.
Set it according to the on-screen steps.
Ensure that you are facing the phone screen when using Face
Unlock.
NOTE: you need to set a pattern, PIN, or password before using
Face Unlock.

Smart Lock
Smart Lock keeps your device unlocked when it’s safe with you and
locked when it detects that it’s been put down.

App lock
Apps lock can effectively protect your privacy by locking some apps
with a pattern or fingerprint. Go to Settings > Security > Apps lock
to set the lock format, lock time and choose the apps you want to
lock.

Others
You can also set Quick assistance, SIM card lock, Screen pinning,
etc.

4.14 Location
Tap to set whether to allow an app to access your device’s location.
You can set to allow continual access, or only while the app is in use.

65
4.15 Privacy
To protect your privacy, you can set an app to be allowed or
forbidden access to your location, SMS, phone, etc. Also whether or
not to show passwords, choose the activities and info that you want
Google to save.

4.16 Apps
Touch to view details about the applications installed on your phone,
to manage their data usage or force them to stop.
In the Permission manager menu of an application, you can grant
permissions for the app, such as allowing the app to access your
Camera, Contacts, Location, etc.

4.17 Storage
Enter Settings > Storage to check the usage of storage space and
free up more when necessary.

4.18 Users & accounts

Touch to add, remove, and manage your email and other supported
accounts. You can also use these settings to control the options for
how all applications send, receive and synchronize data; i.e. if this
is done automatically, according to a schedule for each app, or not
at all.
Touch Add account to add an account for the selected app.

4.19 Google
Touch to configure your Google account and service settings.

66
4.20 System update
If you want to update the system, touch Check for new system
update (refer to “5 FOTA upgrade”).

4.21 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins
you have installed on your phone.

4.22 System

About phone

View basic information for your phone such as model name, CPU,
camera, resolution, etc.
You can also check legal information, build number, status and other
specs.

Languages & input

Touch to configure language settings, the on-screen keyboard, voice
input settings, pointer speed, etc.

Date & time

Use Date & time settings to customize your preferences for how date
and time are displayed.

67
Backup

Turn on to back up your phone’s settings and other

application data to Google servers. If you replace your phone, the
settings and data you’ve backed up will be restored onto the new
phone when you sign in with your Google account.

Reset

Tap to reset all network settings and app preferences, you won’t lose
your data with these settings.
If Factory data reset is selected, all data in your phone’s internal
storage will be erased, please back up your data before reset.

Regulatory & safety

Touch to view product information such as Product model,

Manufacturer name, IMEI, CU reference, Bluetooth Declaration
ID, etc.

68
5 FOTA upgrade
Use the FOTA (Firmware Over The Air) upgrade to update your
phone’s software.
To access updates, from the app list, touch Settings > System
updates. Turn on data connection or Wi-Fi before searching for
updates.
With Wi-Fi turned on, the system is able to discover if a new firmware
version is available and if so, begin to download it automatically.
Once finished, a pop up dialog will give you the option of updating
your phone now or later.
If Settings > System updates > Smart Updates > Install Smart
Updates automatically is turned off, a pop up dialog will ask if you
want to download a new firmware version which the phone has
discovered, or if you want to ignore it.
If you only have a cellular network connection, you will only receive a
notification which will appear in the Status bar.
During FOTA downloading or updating, to avoid errors in locating
the correct update packages, do not change your default storage
location.

69
6 Accessories
Standard accessories
• Charger
• USB Cable
• SIM Card Pin
• Quick Start Guide
• Product safety and warranty information

Only use the TCL batteries, chargers, and accessories

included along with your device.

70
7 Licenses
microSD Logo is a trademark.

 he Bluetooth word mark and logos are owned by

T
the Bluetooth SIG, Inc. and any use of such marks
by TCL Communication Technology Holdings
Limited. and its affiliates is under licence. Other
trademarks and trade names are those of their
respective owners.
TCL T781S/TCL T781SPP Bluetooth
Declaration ID D054212
The Wi-Fi Logo is a certification mark of the Wi-Fi
 Alliance.

Google, the Google logo, Android, the Android logo,

Google Search TM, Google Maps TM, Gmail TM, YouTube,
Google Play Store, and Hangouts TM are trademarks of
Google Inc.
The Android robot is reproduced or modified from work created and
shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License (the text will show when
you touch Google legal in Settings > System > About phone > Legal
information).
You have purchased a product which uses the open source
(http://opensource.org/) programs mtd, msdosfs, netfilter/iptables
and initrd in object code and other open source programs licensed
under the GNU General Public Licence and Apache Licence.
You may download the source codes from https://sourceforge.net/
projects/tcl-mobile/files/. The provision of the source code is free of
charge from the internet.

71
8 1 YEAR LIMITED WARRANTY
 or information on warranty of your device, visit the USA and
F
Canada websites at https://support.tcl.com/us-mobile-product-
downloads/614427
WARNING: Cancer and Reproduction Harm -
www.P65Warmings.ca.gov.

Electronic Information

For more information on Electronic Recycling:

1) Visit TCL Electronic Recycling Program website at https://www.
tcl.com/us/en/mobile/accessibility-compliance/tcl-mobile-
electronic-recycling-program.html/ or
2) Call TCL US Customer Support at 1-855-224-4228.

Recycling Information

We declare that the Post-consumer recycled and bio-based plastics

content added to our product is 0.
Call Recycle Customer Support at 1-855-368-0829 for recycling
instructions.

72
9 Troubleshooting
Before contacting the service center, here are some instructions to
help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the phone’s performance, remove unnecessary files or
apps on your phone.
• Update your phone’s software via Settings > System updates.
• Reset your phone via Settings > System > Reset > Factory data
reset. Another method is to hold down the Power key and the
Volume up key at the same time when your phone is powered
off. Release the power key when the device vibrates, then select
Wipe data / factory reset > Factory data reset to reset. All your
phone data will be lost permanently. It is strongly advised to fully
back up your phone data before resetting.
and carry out the following checks:
My phone can’t be switched on or is frozen
• When the phone can’t be switched on, charge for at least 20
minutes to ensure the minimum battery power needed. Then
switch it on again.
• When the phone falls into a loop during power on animation and
the user interface can’t be accessed, press and hold the Power
key to reset. This eliminates any abnormal OS booting issues
caused by third party applications.
• If neither method is effective, reset the phone by pressing the
Power key and the Volume up key at the same time. Release
the power key when the device vibrates, then select Wipe data /
factory reset > Factory data reset to reset.
My phone has not responded for several minutes
• If your phone doesn’t respond, turn off your phone by pressing
and holding the Power key until it turns off and then restart it
again.
• If it still doesn’t work, reset the phone.

73
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure that the Power key is not accidentally
pressed while the screen is unlocked.
• Check the battery charge level.
• If it still doesn’t work, reset the phone or update software.
My phone can’t charge properly
• Make sure that you are using the TCL charger that comes with
the phone.
• Make sure that your battery is not completely discharged; if
the battery power has been empty for a long time, it may take
around 20 minutes to display the battery charging indicator on
the screen.
• Make sure that charging is carried out under normal conditions
0°C (32°F) to 40°C (104°F).
• When abroad, check that the voltage input is compatible.
My phone can’t connect to a network or “No service” is displayed
• Try connecting to the network by moving to another physical
location.
• Verify the network coverage with your carrier.
• Check with your carrier that your SIM card is valid.
• Try connecting at a later time if the network is overloaded.
My phone can’t connect to the internet
• Make sure that the internet access service of your SIM card is
available.
• Check your phone’s internet connection settings.
• Make sure that you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly inserted.
• Make sure that the chip on your SIM card is not damaged.
• Make sure that the service of your SIM card is available.

74
My phone can’t make outgoing calls
• Make sure that you have dialled a valid number and have touched
.
• For international calls, check the country and area codes.
• Make sure that your phone is connected to a network, and the
network is not overloaded or unavailable.
• Check your subscription status with your carrier (credit, SIM card
valid, etc.).
• Make sure that you have not barred outgoing calls.
• Make sure that your phone is not in Airplane mode.
My phone can’t receive incoming calls
• Make sure that your phone is switched on and connected to a
network (check for overloaded or unavailable network).
• Check your subscription status with your carrier (credit, SIM card
valid, etc.).
• Make sure that you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in Airplane mode.
The caller’s name/number doesn’t appear when a call is received
• Check that you have subscribed to this service with your carrier.
• Your caller may have concealed his name or number.
I can’t find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the Volume key.
• Check the network strength. Move to a location with stronger
signal strength.
• Make sure that the receiver, connector and speaker on your
phone are clean.

75
I can’t use the features described in the manual
• Check with your carrier to make sure that your subscription
includes this service.
• Make sure that this feature doesn’t require a TCL accessory.
When I select a number from my contacts, the number can’t be
dialled
• Make sure that you have correctly recorded the number in your
contacts.
• Make sure that you have selected the country code when calling
an international number.
I can’t add a contact
• Make sure that your SIM card contacts are not full; delete some
contacts or save the contacts to the phone.
My callers can’t leave messages on my voicemail
• Contact your network carrier to check service availability.
I can’t access my voicemail
• Make sure that your carrier’s voicemail number is correctly
entered in “Voicemail number”.
• Try later if the network is busy.
I can’t send and receive MMS
• Check your phone storage as it might be full.
• Contact your network carrier to check service availability and
MMS parameters.
• Verify the server center number or your MMS profile with your
carrier.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network carrier to obtain the PUK (Personal
Unblocking Key) code.
I can’t connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s not working,
try another USB port on your computer.
76
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File
Transfer from www.android.com/filetransfer/.
I can’t download new files
• Make sure that there is sufficient phone storage space for your
download.
• Select the microSDTM card as the location to store downloaded
files.
• Check your subscription status with your carrier.
The phone can’t be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
• Make sure that you follow the complete charge time (minimum
120 minutes).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game
playing, internet surfing or running other complex applications
• This heating is a normal consequence of the CPU handling
excessive data. Ending the above actions will make your phone
return to normal temperature.

77
After a factory data reset is performed, I can’t use my phone
without entering Google account credentials
• After a reset is performed, you must enter the original Google
account credentials that were used on this phone.
• If you don’t remember your Google account credentials, complete
Google account recovery procedures.
• If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as a
warranty case.
I forgot some passwords/codes/keys on my phone
• Perform a factory data reset.
• If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as a
warranty case.

78
10 Specifications
Platform:
• SM4350-3-AB
OS:
• Android R, TCL ROM4.0
Memory:
• 128GB ROM + 4GB RAM
Dimensions (LxWxT):
• 165.77 x 75.83 x 9.06 mm
Weight:
• 200.5g
Display:
• 6.67” edge touch screen with 1080x2400 pixel screen resolution
Network:
• GSM: B2/3/5/8(1900/1800/ 850/900 MHz)
• UMTS: B1/2/5/8 (2100/1900/850/900 MHz)
• 4G: B2/4/ 5/12/13/46/48/66
• roaming: B3/7/20/28
• 5G NSA: n2(20 MHz)/5(20 MHz)/66(40 MHz)/77(PC3)
• mmWave: n260(39 GHz)/n261(28 GHz)
GPS:
• GPS (with A-GPS)
Connectivity:
• Bluetooth 5.1
• Wi-Fi 802.11 a/b/g/n/ac for 2.4GHz and 5GHz
• 3.5 mm audio jack
• Type-C USB 3.0

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Camera:
• Rear Camera: 50MP (Main Camera) + 5MP (Super Wide) +
2MP (Macro)
• Front camera: 16MP
Audio & Video supported formats:
• Android default scope ( AAC LC, AAC+, enhanced AAC+, AMR-
NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE)
• H.263,H.264 AVC,H.265 HEVC,MPEG-4 SP,VP8,VP9
Battery (1):
• Capacity: 4500 mAh
Expansion Slot:
• microSD™ memory card
(Availability of microSDTM card up to 1TB)
Sensors:
• G-sensor
• Light Sensor
• Proximity Sensor
• E-Compass
• Gyro
• Barometer
Note: Specifications are subject to change without prior notice.

(1)
The original battery has undergone rigorous safety inspections to
meet qualification standards, the use of non-original batteries may
be dangerous.
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For more information on how to use the phone, please go to tcl.com
and download the complete user manual. The website will also provide
you with answers to frequently asked questions.