Ashutosh

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Ashutosh Kumar | CSPO, MBA (IT), BE (CS) ashutoshkumarsinha18@gmail.

com
Gurgaon, NCR, India (+91) 9810613965

As a Senior QA member with over 15+ years of hands-on experience in manual, Database and API testing and
developing testing frameworks. Knowledge of software QA processes, techniques and methodologies including
System and Integration testing, as well as Performance and Load testing, proven track record in collaborating with
development teams to identify and resolve critical bugs, reduction in customer-reported issues and improvement in
customer satisfaction. Exceptional skills in analyzing and reporting on test results, providing valuable insights to the
product team and contributing to increase in product quality.
I am dedicated to addressing the needs of large and complex products/projects. Committed to continuously
improving quality, I plan, manage, document, monitor, track, and enhance all testing activities end-to-end while
leading multiple small to medium-sized onshore and offshore teams. My solid performance track record spans both
startup and corporate environments.

Education & Certifications


 MBA, Information Technology, Indian Institute of Business management & Studies, 2011
 B.E., Computer Technology, Nagpur University, 2004
 Certified Scrum Product Owner® (CSPO® http://bcert.me/stzdifxwx)
 Microsoft Certified System Engineer in Server2000
 Oracle Certified Associate in Oracle9i

Professional Experience

Date Designation Company Name Location


2024-04 to till date Consultant QA (individual Grant Thornton Gurgaon
contributor) (Formally Wapcos Ltd.)
2023-06 to 03-2024 Team Lead, QA IcubesWire Technologies Gurgaon
2022-08 to 2023-06 QA (individual contributor) Logix ITS India LLP Gurgaon
2015-04 to 2022-03 Team Lead, QA Acknown Technologies Gurgaon
2014-07 to 2015-03 Lead QA Smart Utility Systems Noida
2011-04 to 2014-03 Lead QA Classic Informatics Pvt. New Delhi
2010-07 to 2011-03 Senior QA Oxylabs Network Pvt Ltd Gurgaon
2008-04 to 2010-07 Testing Executive Extrieve Technologies New Delhi

Skills

Agile and Scrum Sprint Planning Backlog Management Jira


QA management TestRail Bitbucket Confluence
Tools Postman SoapUI jMeter
Functional Testing Integration Testing Database Testing
Test Execution
Regression Testing Perfomance Testing Mobile app Testing
Database MySQL PostgreSQL Ms-SQL
Others AWS Zoho CRM Wordpress

Professional Summary

Technical Expertise:

 Work as part of a team of experienced QA engineers testing multiple software products.


 Analyze project requirements and product objectives to create, maintain, and execute suite of test cases.
 Manage the final quality of production release.
 Create or modify test plans, test cases, and test scenarios for new features and ensure that adequate test
coverage is provided.
 Troubleshoot quality issues and modify test procedures.
 Troubleshoot issues down to the root cause and create detailed bug reports.
 Prepare Test Completion reports for Management to review and approve the release(s).
 Write and maintain QA test case suites.
 Act as the point of contact for all QA efforts and manage internal and external QA resources.
 Demonstrate technical expertise in testing mobile applications, including iOS and Android.
 Have experience testing REST APIs and web services.
 Prove the ability to be a self-starter and work independently on multiple projects.
 Review requirements, specifications, and design documents to provide timely and meaningful feedback.
 Possess a comprehensive understanding of various testing types, including Manual Testing, API
Testing, Cross-Browser Testing, Mobile App Testing, and Database Testing.
 Proficiency in utilizing a range of tools such as Jira, Confluence, Notion, Zoho CRM, TestRail, Postman,
JMeter, Gemini, TFS, Bugzilla, Mantis, Redmine, Notion,FogBugz and Browser stack tool.
 Demonstrate knowledge of software testing methodologies and familiarity with the testing life cycle.
 Good understanding of performance and load testing tools by using JMeter tool.
 Prepare SOP to ensure smooth QA workflow.

Quality Assurance Leadership:

 Provide guidance, leadership, and training to all QA members integrated into the Agile SCRUM
development teams and ensure consistency of our built-in quality efforts across the SCRUM team.
 Continuously streamline and improve the testing life cycle to ensure test planning, execution, and
reporting are effective, agile, and coordinated.
 Clearly communicate QA results, concerns, and project status to management and stakeholders in a
timely manner.
 Estimate QA effort, prepare, and own QA and release schedules.
 Possess a strong ability to take ownership of open project issues, particularly with regard to quality, and
the requisite tenacity to see issues through to closure.

Agile Expertise:

 Utilize Agile tools (Jira) to track and manage project progress.


 Mentor team members on Agile values and principles.
 Prioritize and refine user stories for acceptance criteria in JIRA Agile to be ready for the upcoming 1-2
sprints.
 Ensure that the product backlog items are clearly defined, well understood, and properly estimated by
the development/QA team.

Project Management and Monitoring:

 Work with senior management to determine priorities and resource allocation.


 Monitor the SDLC process to ensure quality standards are met.
 Ensure the successful delivery of projects within scope and timeline.
 Provide regular progress updates to the Product Team and stakeholders and gather their feedback.
 Act as the primary point of contact for all stakeholders (e.g., customers, executives, and other
departments) on matters related to the product.

Collaboration and Communication:

 Collaborate with developers and product management to achieve project QA goals.


 Collaborate closely with cross-functional teams (e.g., developers, designers, product owner, Devops) to
ensure that the product meets customer needs and is delivered on time and within scope.

Providing Client Support:

 Offering assistance to clients during UAT and addressing their specific requirements and change
requests.

Issue Escalation:

 Escalating unresolved client issues and setting priorities for resolution.

Issue Tracking:

 Monitoring and tracking client-facing issues using the customer support tracking tool ZOHO CRM.

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