By continuing to use our services after any changes to these terms and conditions, you agree to abide

and be bound by those changes. If you do not agree with any changes to these terms and conditions, you
may close your Balance Account.

Opening a Balance Account

If you open a Balance Account you will be able to hold a balance, and use balance to send and receive
money, purchase things online using mobile devices or in stores, and make payments, among other
benefits. You can only open a Balance Account if you have a PayPal personal account (or “personal
account”) in good standing, and you can only use your Balance Account by accessing it through your
personal account or by using a PayPal Debit Mastercard® account (“PayPal Debit Card”), if one has been
issued to you. We will automatically link your Balance Account to your personal account.

If you have a Balance Account and have also opened a PayPal Debit Card, your PayPal Debit Card, which
allows you to access the balance in your PayPal Balance Account, will be reflected as the payment
method in PayPal checkout.

Your login credentials for your personal account act as the credentials to access your Balance Account.

Before you can open a Balance Account, we must verify or have previously verified the required
identifying information that you provide to us.

The required identifying information is: name, physical address, date of birth and taxpayer identification
number.

You are responsible for maintaining adequate security and control of any and all IDs, passwords,
personal identification numbers, or any other codes that you use to access your Balance Account and the
PayPal services. You must keep your mailing address, email address and other contact information
current in your PayPal profile.

Closing Your Balance Account

You can close your Balance Account without closing your personal account but you cannot close your
personal account without closing your Balance Account. Closing a personal account will result in PayPal
automatically closing your Balance Account. You can terminate your relationship with us at any time
without cost, but you will remain liable for all obligations related to your Balance Account and personal
account even after those accounts are closed. You must withdraw or transfer any funds held in a Balance
Account before closing the Balance Account.

In certain cases, you may not close your Balance Account, including:

To evade an investigation.

If you have a pending transaction using your Balance Account as the payment method or an open
dispute or claim related to your Balance Account.
 If your Balance Account has a negative balance.

If your Balance Account is subject to a hold or limitation.

Available Features of Balance Accounts

As described in more detail below, here are some of the things you can do with a Balance Account:

Receive money;

Hold money;

Convert money from one currency to another;

Withdraw money from your Balance Account to a debit card or bank account linked to your personal
account;

Transfer money for purchases of goods and services;

Send “personal transactions” to and request personal transactions from friends and family;

Buy, sell, and hold certain cryptocurrencies if eligible;

Make PayPal checkout purchases using your Balance Account, when you don’t have a PayPal Debit
Card;

Make in-store, on-line and PayPal checkout purchases using a PayPal Debit Card that accesses your
Balance Account;

Withdraw money at ATMs using a PayPal Debit Card;

Transfer money to and withdraw money from PayPal Savings;

Set up Direct Deposit of funds into your Balance Account;

Add cash into your Balance Account at several retail stores throughout the U.S.; and

Transfer proceeds from checks into your Balance Account using our remote check capture feature.

Receiving Funds into Your Balance Account

You may transfer money into your Balance Account from any bank account linked to your personal
account by requesting an electronic transfer from your bank account. You can also add funds from a
linked Visa or Mastercard Debit Card. In addition to one-time electronic transfers from your bank
account or linked Visa or Mastercard Debit Card, you may set up automatic transactions that add funds
to your Balance Account from a bank account or Visa or Mastercard Debit Card linked to your personal
account. You may set up automatic transactions to add funds to your Balance Account on a set schedule
(such as daily or weekly) or whenever the balance in your Balance Account falls below an amount you
specify. There are daily, weekly, and monthly limits on the amounts you can transfer to your Balance
Account. Please refer to the How do I add money to my PayPal balance from my bank? PayPal Help
Center page for more information.
Money sent by someone else to your personal account will automatically be placed in your Balance
Account.

To receive money in a currency your Balance Account is not currently configured to accept, it may be
necessary to create a balance in your Balance Account in that currency or convert the money into
another currency. Certain currencies can only be received by converting the money into another currency
that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including
our currency conversion spread) will be used.

You can add funds into your Balance Account at retail stores in amounts from $20.00 to $500.00 per
transaction. There are daily and monthly limits on the amounts you can add and daily, weekly, and
monthly limits on the number of times you can add money. Please refer to the What is PayPal add Cash
at Stores and how do I use it? PayPal Help Center page for more information. You can also add funds
into your Balance Account using the remote check capture feature where that feature is available.
Remote check capture is not available if you have a negative balance in your Balance Account and may
not be available in all locations. Please refer to the PayPal Help Center Cash a Check page for more
information and details on availability and other restrictions. If any fees are charged for adding cash at
stores and remote check capture transactions, they can be found in the PayPal Balance Long Form
Disclosure.

When you open a PayPal Balance Account with PayPal, we may also provide you with a The Bancorp
Bank, N.A. (“Bancorp”) issued account number and routing number that you can use to set up Direct
Deposit into your Balance Account or to use your Balance Account as a payment method for goods and
services through a direct debit payment transaction that you initiate via a third-party merchant’s
website or mobile application. Otherwise, you can separately receive a Bancorp issued account and
routing number by enrolling in Direct Deposit or by opening a PayPal Debit Card.

You may arrange to have all or part of your paycheck or any federal or state government benefit or
payment (e.g., Federal tax refunds or Social Security payment) transferred directly into your Balance
Account by your employer or government payer, as applicable, by using the Direct Deposit feature.

To enroll, you will need to provide your employer or the government payer, as applicable, with the
account and routing numbers found in the Direct Deposit section available in the PayPal app or in the
“Account” section of settings after logging in on our website. Your employer or government payer may
also ask you to fill out their own direct deposit form. We do not charge any fees to set up or maintain
Direct Deposit.

We may offer early access to Direct Deposit funds to eligible customers. Direct Deposit and the earlier
availability of funds are subject to the timing of the payer’s funding. Funds transferred via Direct
Deposit generally will be available on the day the funds are applied to your account. Because we do not
receive funds via Direct Deposit instantly, there will be some delay between the payment being initiated
by the payer and the payment arriving at PayPal. For example, Direct Deposit of funds may be delayed
for several days in the event of a federal or bank holiday. You may review your periodic statements or
transaction history on paypal.com or contact us at PayPal Customer Service to verify that each Direct
Deposit has been received. If you have enrolled in Direct Deposit, we will place your U.S. dollar PayPal
Balance funds in one or more banks insured by the Federal Deposit Insurance Corporation (FDIC) that we
choose in our discretion (“Program Banks”) where they will, subject to certain conditions, be eligible for
pass-through FDIC insurance, up to applicable limits. FDIC insurance protects against the failure of a
Program Bank, not the failure of PayPal. PayPal is not a bank, does not take deposits and is not FDIC
insured. Any other balance funds and all cryptocurrencies are not held in FDIC-insured bank deposits.
Cryptocurrencies may lose value. We reserve the right to accept, reject, or limit transfers via Direct
Deposit in our sole discretion. If you wish to cancel Direct Deposits, you must contact the payer directly.

To assist in the prevention of fraud, you represent the following:

For Direct Deposit of a tax refund

the name and Social Security Number associated with each refund payment will match the
name and Social Security Number associated with your PayPal account; and

involving a joint tax return, the name of the first person listed in the tax return and their
Social Security Number associated with the refund payment will match the name and Social
Security Number associated with the PayPal account holder.

For Direct Deposit of other federal payments, the name and Social Security Number associated with
each payment will match the name and Social Security Number associated with your PayPal account.

Holding Funds in Your Balance Account

Unless otherwise expressly stated, all references to “funds” in these terms and conditions mean money
denominated in sovereign currency and not cryptocurrency or any other form of asset.

Any funds in your Balance Account represent unsecured claims against PayPal, unless you have opened a
(“PayPal Debit Card account”), enrolled in Direct Deposit, or bought or received cryptocurrency with
your personal PayPal Balance account. In that case, PayPal places the U.S. dollar funds held in your
Balance Account in one or more Program Banks where they will, subject to certain conditions, be eligible
for pass-through FDIC insurance, up to applicable limits, as explained below in the paragraphs regarding
pass-through deposit insurance provided by the FDIC.

Please note that FDIC insurance protects against the failure of Program Bank, not the failure of PayPal.
PayPal is not a bank, does not take deposits and is not FDIC insured.

If your Balance Account is not eligible for FDIC pass-through insurance, PayPal combines your Balance
Account balance with the balances of other Balance Account holders not eligible for FDIC pass-through
insurance and invests those funds in liquid investments in accordance with state money transmitter
laws. You will not receive any interest or other return on the funds held with PayPal. PayPal owns the
interest or other earnings on these investments. However, the claim against PayPal represented by
funds held in your Balance Account is not secured by these investments and you do not have any
ownership interest (either legal or beneficial) in these investments. These pooled amounts are held
apart from PayPal’s corporate funds, and PayPal will neither use these funds for its operating expenses
or any other corporate purposes nor will it voluntarily make these funds available to its creditors in the
event of bankruptcy.

If your Balance Account is eligible for FDIC pass-through insurance, PayPal places the U.S. dollar funds
held in your Balance Account into one or more custodial accounts we maintain for the benefit of eligible
Balance Account holders at one or more Program Banks, and you will be the ultimate beneficial owner of
the funds. PayPal customer funds in these custodial accounts will, subject to certain conditions,
be eligible for pass-through FDIC insurance coverage. Subject to the limitations set forth below, this
means that if a bank holding the custodial account in which your funds are deposited fails, you should be
eligible to be insured by the FDIC up to the standard maximum deposit insurance amount (currently
$250,000). Note that the FDIC insurance maximum applies to the aggregate of all funds that you have
on deposit in all accounts you have with the same bank in a particular FDIC ownership category. For
example, if you have a Balance Account and a Venmo account that are both held in your individual
capacity and your funds qualify for pass-through FDIC insurance in both accounts, any balances you
maintain in those accounts will be aggregated for purposes of FDIC limits to the extent we place those
funds in the same bank. If the total balances you have at any bank exceeds FDIC insurance limits, the
amount in excess of those limits could be lost if the bank fails.

When we provide immediate or early credit of funds sent to your Balance Account, there might be a
delay between the time that funds are credited and when we actually transfer those funds to one of the
custodial accounts. That amount might not be eligible for FDIC pass-through insurance in your name
during this period, but we will still hold the funds as your agent and custodian in investments authorized
by our state regulators. FDIC pass-through insurance coverage is contingent upon certain conditions,
including our maintaining accurate records and on both us and the Program Bank in which the funds are
deposited otherwise complying with requirements in FDIC regulations. The determination of whether
these requirements have been satisfied and whether you are eligible for FDIC pass-through insurance
coverage will be made by the FDIC at the time that a Program Bank holding a custodial account fails. You
will not receive any interest or other return on funds held in these custodial accounts and you agree that
any earnings on funds in a custodial account belong to PayPal, and PayPal may be compensated for
placing your funds in a custodial account.

Your Balance Account balance may be held in currencies other than U.S. dollars. You are responsible for
all risks associated with maintaining multiple currencies in a Balance Account. You may not manage
multiple currencies for speculative trading purposes, conversion arbitrage, conversion options, or any
other activity that PayPal determines is primarily for the purpose of gaining or making money based on
currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate
this policy.

You can also use your Balance Account to hold or receive certain cryptocurrencies if eligible.
Cryptocurrency eligibility and other specific terms and conditions can be found in the PayPal
Cryptocurrencies Terms and Conditions.
Withdrawing Money from a Balance Account
If you have money in a Balance Account, you may withdraw it by:

Transferring it via a standard transfer to an eligible debit card or a bank account linked to your
personal account for free,

Transferring it via an Instant Transfer to an eligible debit card or bank account linked to your
personal account, subject to the fees applicable to such transfers that can be found on the PayPal
Balance Long Form Disclosure and that will be disclosed to you in advance each time you initiate such
a withdrawal,

Transferring it to PayPal Savings, or

Requesting a check from us.

In addition, if you have a Balance Account, you may withdraw funds from an ATM using your PayPal
Debit Card subject to the fees that may apply to such withdrawals that can be found on the PayPal
Balance Long Form Disclosure. You may also use your PayPal Debit Card to withdraw funds from a bank
teller at a participating bank branch or other financial institution. For more information on withdrawing
money from your Balance Account, please refer to the How do I get money out of my PayPal account?
PayPal Help Center page.

If you have enrolled in Direct Deposit, we may offer you the ability to use your Balance Account as a
payment method for goods and services through a direct debit payment transaction that you initiate via
a third-party merchant’s website or mobile application. Direct debit payment transactions are
considered electronic fund transfers, and your Balance Account is debited on a one-time or recurring
basis as you instruct using your Bancorp account and routing number used for your Direct Deposits.
There are daily limits on the amount and number of direct debit payment transactions and limits on the
amount you can transfer per transaction. Please refer to the What is Direct Debit? PayPal Help Center
page for more information. As part of a direct debit payment transaction, you may be required to
provide various consents and agree to the terms and conditions presented by the merchant.
Management of any scheduled payments, including cancellation, can be done through the merchant’s
website or mobile application. You may also contact PayPal Customer Service at least 3 Business
Days prior to any scheduled recurring transfer to enable a stop payment.

For any scheduled recurring transfer out of your Balance Account, if you order us to stop one of these
payments 3 Business Days or more before the transfer is scheduled, and we do not do so, we will be
liable for your losses or damages. If these regular payments may vary in amount, you have the right to
advance notice of the amount and date of the transfer from the merchant at least 10 days before the
transfer is made. If the merchant provides the option, you may choose instead to get this notice only
when the payment would differ by more than a certain amount from the previous payment, or when the
amount would fall outside certain limits that you set.
To protect us and our users from loss, we may delay a withdrawal, in certain situations, including if we
need to confirm that you have authorized the withdrawal or if other payments to your Balance Account
have been subject to a reversal (for example, as a result of a chargeback, bank reversal or dispute by a
buyer). If we place a limitation on your personal account, a payment is subject to a hold, or your Balance
Account or an associated account has a negative balance in any currency while a withdrawal from your
Balance Account is pending, you will have to reinitiate the withdrawal once the limitation or hold has
been lifted, or negative balance is fully paid.

We may set limits on your withdrawals.

We don’t charge a fee to make a standard transfer of funds from your Balance Account to an eligible
debit card or your bank using your personal account. If your debit card or bank account linked to your
personal account is eligible to receive Instant Transfer withdrawals from your Balance Account, you will
be provided the option to use it when you transfer money out of your account, subject to the fees
applicable to such transfers that can be found on the PayPal Balance Long Form Disclosure and that will
be disclosed to you in advance each time you initiate such a transfer.

When you withdraw funds in your Balance Account from an ATM using a PayPal Debit Card, you may be
charged a fee by the owner of the ATM and an additional fee per the terms of your Cardholder
Agreement that can be found on the Legal Agreements page. Other withdrawal limits also apply to the
use of your PayPal Debit Card. Please refer to the applicable Cardholder Agreement for details that can
be found on the Legal Agreements page.

If you request a paper check from us, you must cash it within 180 days of the date of issuance, or we will
return the funds to your Balance Account. We will not send a check to a post office box, and we will only
send a check to an address once we have confirmed that it belongs to you.

Authorization to Charge Your Balance Account

General authorization to charge your Balance Account

By opening a Balance Account, you authorize PayPal to charge your Balance Account (a) whenever you
choose your Balance Account (or your PayPal Debit Card that accesses your Balance Account) as the
payment method to send money or purchase something using PayPal, (b) when you withdraw money
from your Balance Account, (c) in connection with any errors, claims, or disputes, and (d) for amounts
you owe to PayPal.

Authorization of specific transactions

Each time you send money using your Balance Account as the funding source, you authorize PayPal to
charge your Balance Account for the amount you are sending and any applicable fees.

Each time you use PayPal to purchase something from a seller or make a donation using the balance in
your Balance Account, you authorize PayPal to charge your Balance Account for the amount specified
during the checkout process and any applicable fees. If the amount of your transaction changes after
checkout, you authorize PayPal to charge your Balance Account for the revised amount (for example, if
the amount increases because you add another product or service (e.g., expedited delivery), the amount
decreases, or is split because a portion of your order is canceled or delayed).

If your Balance Account cannot be charged, you authorize PayPal to charge the backup payment method
or other payment method linked to your personal account, pursuant to the hierarchy listed in the User
Agreement section on Payment Method Used for My Transaction (Automatic Payments).

If you request a transfer from your bank account to your Balance Account using PayPal, you authorize
PayPal to debit the selected bank account for the amount you are transferring and any applicable fees
and to debit or credit the linked bank account in connection with any errors, claims, or disputes. You
authorize PayPal to re-present this transfer from your bank account up to two (2) times if the initial
transfer is rejected by your bank for any reason. Adding money to your Balance Account while a re-
presentment is pending does not stop the original transfer from being re-presented by us to your bank.
If you request a withdrawal from your Balance Account, you authorize PayPal to debit your Balance
Account for the amount you are withdrawing and any applicable fees and to send those funds to the
destination you have designated.

When you request to transfer funds from your PayPal Savings account to your PayPal Balance account,
or from your PayPal Balance account to your PayPal Savings account, you authorize us to debit the
source account and credit the destination account in the amount you designate and for applicable fees, if
any, and in connection with any errors, claims, or disputes.

Revoking your authorization

You can revoke our authority to charge your Balance Account with respect to future transactions by
closing your Balance Account as described in the section Closing Your Balance Account. Among other
things, you cannot close your Balance Account if you have a pending transaction using your Balance
Account as the payment method or an open dispute or claim related to your Balance Account. You will
remain liable for all obligations related to your Balance Account even after your Balance Account is
closed, and you authorize us to debit or credit a backup payment method in connection with an error,
dispute, or claim with respect to a transaction initiated prior to the time that your Balance Account was
closed.

Currency Conversion
How we convert currency

PayPal will always perform the conversion for transactions where your Balance Account is the funding
source for a transaction using your personal account. When PayPal converts currency, it will be
completed at the transaction exchange rate we set for the relevant currency exchange. The transaction
exchange rate is adjusted regularly and includes a currency conversion spread applied and retained by us
on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based
on rates within the wholesale currency markets on the conversion day or the prior Business Day; or, if
required by law or regulation, set at the relevant government reference rate(s).
For some uses of your Balance Account, PayPal may determine currency conversion is necessary. The
applicable currency conversion spread can be found on our Fees page under the heading Currency
Conversions.

Fee Information and Regulatory Disclosures

You can find a list of all fees for the Balance Account on the PayPal Balance Long Form Disclosure.

Account Statements and Requesting Account Records

You have the right to receive an account statement showing your Balance Account activity. You may view
your Balance Account statement by logging into your personal account. Balance Account holders will
receive two statements: one showing all transactions in their personal account and an additional
statement showing only transactions involving their Balance Account.

Sending Money and Buying

Sending Money to a Friend or Family Member

You can use your Balance Account as the funding source to send money to a friend's or family member’s
eligible PayPal account using the send money feature in your linked personal account. You can also send
money to a friend or family member even if they don’t have an eligible PayPal account at the time you
send them money, using their email address or mobile number in any currency that PayPal supports, and
you can choose your Balance Account as the payment method you want to use. If the person to whom
you are sending money does not have an eligible PayPal account, they can claim it by opening an eligible
PayPal account. If they don’t open an eligible PayPal account to claim it, it will be refunded to you.

We may, at our discretion, impose limits on the amount of money you can send, including money you
send for purchases.

When you send money to a friend or family member who has an eligible PayPal account one of two things
may happen: they may accept or decline the money. If you use your linked Balance Account as the
funding source and they decline to accept the money, the money (including any fees you were charged)
will be refunded to your Balance Account.

The fees applicable to sending money to an eligible PayPal account can be found on the PayPal Balance
Long Form Disclosure and will be disclosed to you in advance each time you initiate a transaction to send
money to a friend or family member. If you convert money in your Balance Account balance from one
currency to another before sending money, PayPal’s transaction exchange rate (including our currency
conversion spread) will be used.

Sending Money to or Receiving Money From PayPal Savings

PayPal Savings will be linked to your PayPal account. Additional information about PayPal Savings can
be found in the PayPal User Agreement.
Transfers from your PayPal Savings to your PayPal balance will generally be available in your Balance
Account immediately upon transfer from your PayPal Savings even though we do not receive funds
transferred from your PayPal Savings instantly. For example, funds transferred from your PayPal Savings
to your Balance Account may be delayed for several days in the event of a federal or bank holiday. If
PayPal does not receive the funds from your PayPal Savings account, PayPal reserves the right in its sole
discretion to remove from your Balance Account the amount of funds for which PayPal provided early
access, but did not receive from the bank that provides your PayPal Savings account.

Buying Something From, or Returning Something to, a Seller Who

Accepts PayPal Using Your Balance Account
You can purchase something from a seller who accepts PayPal, in any currency that the seller accepts
and that PayPal supports, using the balance in your Balance Account linked to your personal account.
This includes, for example:

Purchasing something at an online retailer’s website and selecting PayPal balance or your PayPal
Debit Card as your payment method at checkout.

Sending money to a seller for goods or services and selecting PayPal balance or your PayPal Debit
Card as your payment method.

Using your personal account and selecting PayPal balance or your PayPal Debit Card as your payment
method to purchase something at a seller’s physical store.

If you have a Balance Account and have also opened a PayPal Debit Card, your PayPal Debit Card, which
allows you to access the balance in your PayPal Balance Account, will be reflected as the payment
method in PayPal checkout.

When you purchase something from a seller who accepts PayPal you don’t pay a fee to PayPal. If PayPal
performs a currency conversion, PayPal’s transaction exchange rate (including our currency conversion
spread) will be used.

Payment review
When PayPal identifies a potentially high-risk transaction, we review the transaction more closely before
allowing it to proceed. When this happens, PayPal will place a hold on the transaction and notify the
seller to delay shipping of the item. As a buyer, this may delay your receipt of the item you purchased. If
we clear the transaction, we will notify the seller and direct them to ship the item. If we don’t clear the
transaction, we will cancel it and return the funds to you, unless we are legally required to take other
action.

Refunds
When you purchase something from a seller online using your Balance Account linked to your personal
account as the funding source and the transaction is ultimately refunded, the money will be refunded to
your Balance Account. When you purchase something from a seller online using your bank account linked
to your personal account as the funding source and the transaction is ultimately refunded, we will
attempt to refund the money to your bank account. If we are unable to do so, we will refund the money
to your Balance Account. For purchases you make in a seller’s store location that you paid for using your
personal account and the transaction is ultimately refunded, the money will be refunded to your Balance
Account regardless of the funding source linked to the personal account you designated to use for the
purchase.

If PayPal performed a currency conversion for your transaction, and a refund is issued:

Within 1 day of the date of the original payment, PayPal’s transaction exchange rate used at the time
of the original payment will apply.

Beyond 1 day of the date of the original payment, PayPal’s transaction exchange rate on the date of
the refund will apply.

Money will be refunded in the currency you paid; or if we are unable to refund in the currency you paid,
in your primary holding currency; or we are unable to refund in your primary holding currency, then in
U.S. dollars.

Restricted Activities and Holds

Restricted Activities
In connection with your use of our websites, your Balance Account, the PayPal services, or in the course
of your interactions with PayPal, other PayPal customers, or third parties, you must not:

Breach these terms and conditions, the PayPal Account User Agreement for your personal account,
the PayPal Acceptable Use Policy, the Commercial Entity Agreements (if they apply to you), or
any other agreement between you and PayPal;

Violate any law, statute, ordinance, or regulation (for example, those governing financial services,
consumer protections, unfair competition, anti-discrimination or false advertising);

Infringe PayPal’s or any third party’s copyright, patent, trademark, trade secret or other intellectual
property rights, or rights of publicity or privacy;

Sell counterfeit goods;

Act in a manner that is defamatory, trade libelous, threatening or harassing;

Provide false, inaccurate or misleading information;

Send or receive what we reasonably believe to be potentially fraudulent funds;

Refuse to cooperate in an investigation or provide confirmation of your identity or any information

you provide to us;
Attempt to double dip during the course of a dispute by receiving or attempting to receive funds
from both PayPal and the seller, bank or debit card issuer for the same transaction;

Control an account that is linked to another account that has engaged in any of these restricted
activities;

Conduct your business or use the PayPal services in a manner that results in or may result in;

complaints;

requests by buyers (either filed with us or card issuers) to invalidate payments made to you;

fees, fines, penalties or other liability or losses to PayPal, other PayPal customers, third parties
or you;

Allow your Balance Account to have a negative balance;

Access the PayPal services from a country that is not included on PayPal’s permitted countries list;

Take any action that imposes an unreasonable or disproportionately large load on our websites,
software, systems (including any networks and servers used to provide any of the PayPal services)
operated by us or on our behalf or the PayPal services;

Facilitate any viruses, trojan horses, malware, worms or other computer programming routines that
attempts to or may damage, disrupt, corrupt, misuse, detrimentally interfere with, surreptitiously
intercept or expropriate, or gain unauthorized access to any system, data, information or PayPal
services;

Use an anonymizing proxy; use any robot, spider, other automatic device, or manual process to
monitor or copy our websites without our prior written permission; or use any device, software or
routine to bypass our robot exclusion headers;

Interfere or disrupt or attempt to interfere with or disrupt our websites, software, systems (including
any networks and servers used to provide any of the PayPal services) operated by us or on our behalf,
any of the PayPal services or other users’ use of any of the PayPal services;

Take any action that may cause us to lose any of the services from our Internet service providers,
payment processors, or other suppliers or service providers;

Circumvent any PayPal policy or determinations about your Balance Account such as temporary or
indefinite suspensions or other account holds, limitations or restrictions, including, but not limited
to, engaging in the following actions: attempting to open new or additional PayPal account(s) when
your Balance Account has a negative PayPal balance or has been restricted, suspended or otherwise
limited; opening new or additional PayPal accounts using information that is not your own (e.g.
name, address, email address, etc.); or using someone else’s PayPal account; or

Harass and/or threaten our employees, agents, or other users.

Actions We May Take if You Engage in Any Restricted Activities
If we believe that you’ve engaged in any of these activities, we may take a number of actions to protect
PayPal, its customers and others at any time in our sole discretion. The actions we make take include,
but are not limited to, the following:

Limit your Balance Account, and/or close or suspend your Balance Account, immediately and without
penalty to us;

Refuse to provide the PayPal services to you in the future;

Limit your access to our websites, software, systems (including any networks and servers used to
provide any of the PayPal services) operated by us or on our behalf, your Balance Account or any of
the PayPal services, including limiting your ability to pay or send money with your Balance Account,
restricting your ability to send money or make withdrawals;

Hold your Balance Account balance for up to 180 days if reasonably needed to protect against the
risk of liability or if you have violated our Acceptable Use Policy;

Contact buyers who have purchased goods or services from you using PayPal, your bank, other
impacted third parties or law enforcement about your actions;

Update inaccurate information you provided us;

Take legal action against you;

If you’ve violated our Acceptable Use Policy, then you’re also responsible for damages to PayPal
caused by your violation of this policy; or

If you are a seller and you violate the Acceptable Use Policy, then in addition to being subject to the
above actions you will be liable to PayPal for the amount of PayPal’s damages caused by your
violation of the Acceptable Use Policy. PayPal may deduct such damages directly from any existing
balance in any PayPal account you control.

If we close your Balance Account or terminate your use of the PayPal services for any reason, we’ll
provide you with notice of our actions and make any unrestricted funds held in your Balance Account
available for withdrawal.

You are responsible for all reversals, chargebacks, claims, fees, fines, penalties and other liability
incurred by PayPal, any PayPal customer, or a third party caused by or arising out of your breach of
these terms and conditions, and/or your use of the PayPal services.

Holds and Limitations

What are holds and limitations
Under certain circumstances, in order to protect PayPal and the security and integrity of the network of
buyers and sellers that use the PayPal services, PayPal may take account-level or transaction-level
actions. Unless otherwise noted, if we take any of the actions described here, we’ll provide you with
notice of our actions, but we retain the sole discretion to take these actions. To request information in
connection with an account limitation, hold or reserve, you should visit the Resolution Center or follow
the instructions in our email notice with respect to the limitation or hold. Account holds or limitations
may impact your ability to move funds to or from your PayPal Savings account until the hold or
limitation on your PayPal account is lifted.

Our decision about holds and limitations may be based on confidential criteria that are essential to our
management of risk and the protection of PayPal, our customers and/or service providers. We may use
proprietary fraud and risk modeling when assessing the risk associated with your PayPal account. In
addition, we may be restricted by regulation or a governmental authority from disclosing certain
information to you about such decisions. You agree that we have no obligation to disclose the details of
our risk management or security procedures to you.

Holds
A hold is an action that PayPal may take under certain circumstances either at the transaction level or
the account level. When PayPal places a temporary hold on a payment, the money is not available to
either the sender or the recipient. PayPal reviews many factors before placing a hold on a payment,
including: account tenure, transaction activity, past customer disputes, and overall customer
satisfaction.

Holds based on PayPal’s risk decisions

We may place a hold on payments sent to your Balance Account if, in our sole discretion, we believe that
there may be a high level of risk associated with you, your Balance Account, your personal account, or
your transactions or that placing such a hold is necessary to comply with state or federal regulatory
requirements. We make decisions about whether to place a payment hold based on a number of factors,
including information available to us from both internal sources and third parties. When we place a hold
on a payment, the funds will appear in your Balance Account with an indication that they are unavailable
or pending. We’ll notify you, either through your Balance Account or directly by phone or email,
whenever we place a hold.

Risk-based holds generally remain in place for up to 21 days from the date the payment was received
into your Balance Account. We may release the hold earlier under certain circumstances, but any earlier
release is at our sole discretion. The hold may last longer than 21 days and can be in effect up to 180
days.

Account Limitations
Limitations are implemented to help protect PayPal, buyers and sellers when we notice restricted
activities, an increased financial risk, or activity that appears to us as unusual or suspicious. Limitations
also help us collect information necessary for keeping your Balance Account open.

There are several reasons why your account could be limited, including:
 If we suspect someone could be using your Balance Account without your knowledge, we’ll limit it for
your protection and look into the fraudulent activity.

If your bank lets us know that there have been unauthorized transfers between your Balance Account
and your bank account.

In order to comply with applicable law.

If we believe in our sole discretion that you have breached these terms and conditions or violated
the Acceptable Use Policy.

Seller performance indicating your PayPal account is high risk. Examples include: indications of poor
selling performance because you’ve received an unusually high number of claims and chargebacks,
selling an entirely new or high-cost product type, or if your typical sales volume increases rapidly.

Unless a permanent limitation is placed on your account, you will need to resolve any issues with your
Balance Account and personal account before a limitation can be removed. Normally, this is done after
you provide us with the information we request. However, if we reasonably believe a risk still exists after
you have provided us that information, we may take action to protect PayPal, our users, a third party,
or you from reversals, fees, fines, penalties, legal and/or regulatory risks and any other liability.

Court Orders, Regulatory Requirements or Other Legal Process

If we are notified of a court order or other legal process (including garnishment or any equivalent
process) affecting you, or if we otherwise believe we are required to do so in order to comply with
applicable law or regulatory requirements, we may be required to take certain actions, including holding
payments to/from your Balance Account, placing a limitation on your Balance Account, or releasing your
funds. We will decide, in our sole discretion, which action is required of us. Unless the court order,
applicable law, regulatory requirement or other legal process requires otherwise, we will notify you of
these actions. We do not have an obligation to contest or appeal any court order or legal process
involving you or your Balance Account. When we implement a hold or limitation as a result of a court
order, applicable law, regulatory requirement or other legal process, the hold or limitation may remain in
place longer than 180 days.

Liability for Unauthorized Transactions and Other Errors

Protection from Unauthorized Transactions
To protect yourself from unauthorized activity in your Balance Account, you should regularly log into
your personal account and review your Balance Account statements. PayPal will notify you of each
transaction by sending an email to your primary email address on file. You should review these
transaction notifications to ensure that each transaction was authorized and accurately completed.

PayPal will protect you from unauthorized activity in your Balance Account. When this protection
applies, PayPal will cover you for the full amount of the unauthorized activity as long as you cooperate
with us and follow the procedures described below.
Additional rules and procedures for addressing an unauthorized transaction apply in cases involving
cryptocurrencies. You can find the additional rules and procedures in the Liability for Unauthorized
Transactions and Errors section of the PayPal Cryptocurrencies Terms and Conditions.

What is an Unauthorized Transaction

An “Unauthorized Transaction” occurs when money is sent from your Balance Account that you did not
authorize and that did not benefit you. For example, if someone steals or fraudulently obtains your
password, uses the password to access funds in your Balance Account, and sends a payment using those
funds, an Unauthorized Transaction has occurred.

What is not considered an Unauthorized Transaction

It is NOT an Unauthorized Transaction if you grant authority to someone to use your Balance Account
(by giving them your login information) and they exceed the authority you gave them. You are
responsible for transactions made in this situation unless you have previously notified PayPal that you
no longer authorize transfers by that individual.

Reporting an Unauthorized Transaction

If you believe your PayPal login information has been lost or stolen, please contact PayPal customer
service immediately or call: (888) 221-1161 or write: PayPal, Attn: Error Resolution Department, P.O.
Box 45950, Omaha, NE 68145-0950.

Tell us AT ONCE if you believe that an electronic fund transfer has been made without your permission
using your login information or by other means. You could lose all the money in your Balance Account.

Also, if your Balance Account statement shows transfers that you did not make, including those made
with your PayPal login information or by other means, tell us at once.

Error Resolution
What is an Error
An “Error” means the following:

When money is either incorrectly taken from your Balance Account or incorrectly placed into your
Balance Account, or when a transaction is incorrectly recorded in your Balance Account.

You send a payment and the incorrect amount is debited from your Balance Account.

An incorrect amount is credited to your Balance Account.

A transaction is missing from or not properly identified in your Balance Account statement.

We make a computational or mathematical error related to your Balance Account.

You request receipt or periodic statement documents that PayPal is required to provide to you.
 You request information concerning preauthorized (recurring) transfers to your Balance Account that
PayPal is required to provide to you.

You request additional information or clarification concerning a transfer to or from your Balance
Account, including a request you make to determine whether an error has occurred.

You inquire about the status of a pending transfer to or from your Balance Account.

You request documentation or other information, unless the request is for a duplicate copy for tax or
other record-keeping purposes.

What is not considered an Error

The following are NOT considered Errors:

If you give someone access to your Balance Account (by giving them your login information) and they
use your Balance Account without your knowledge or permission. You are responsible for transactions
made in this situation.

Invalidation and reversal of a payment as a result of the actions described under Refunds, Reversals
and Chargebacks.

Routine inquiries about the balance in your Balance Account.

Requests for duplicate documentation or other information for tax or other recordkeeping purposes.

In case of Errors or questions about your electronic transfers

Telephone us at (888) 221-1161, contact us through the PayPal Resolution Center; or write us at
PayPal, Attn: Error Resolution Department, P.O. Box 45950, Omaha, NE 68145-0950.

Notify us as soon as you can, if you think your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt. We must hear from you no later than 60
days after we sent the FIRST statement on which the problem or error appeared.

Tell us your name and account number (if any).

Describe the error or the transfer you are unsure about, and explain as clearly as you can why you
believe it is an error or why you need more information.

Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within
10 Business Days.

We will determine whether an error occurred within 10 Business Days after we hear from you and will
correct any error promptly. If we need more time, however, we may take up to 45 days to investigate
your complaint or question. If we decide to do this, we will credit your Balance Account within
10 Business Days for the amount you think is in error, so that you will have the use of the money during
the time it takes us to complete our investigation. If we ask you to put your complaint or question in
writing and we do not receive it within 10 Business Days, we may not credit your Balance Account.

For errors involving new Balance Accounts, point-of-sale transactions, or foreign-initiated transactions,
we may take up to 90 days to investigate your complaint or question. For new Balance Accounts, we may
take up to 20 Business Days to credit your Balance Account for the amount you think is in error.

We will tell you the results within 3 Business Days after completing our investigation. If we decide that
there was no error, we will send you a written explanation. You may ask for copies of the documents
that we used in our investigation.

Processing Errors
We will rectify any processing error that we discover. If the error results in:

You receiving less than the correct amount to which you were entitled, then we will credit your
Balance Account for the difference between what you should have received and what you actually
received.

You receiving more than the correct amount to which you were entitled, then we will debit your
Balance Account for the difference between what you actually received and what you should have
received.

Our not completing a transaction on time or in the correct amount, then we will be responsible to you
for your losses or damages directly caused by this failure, unless:

through no fault of ours, you did not have enough available funds to complete the transaction;

our system was not working properly and you knew about the breakdown when you started the
transaction; or

the error was due to extraordinary circumstances outside our control (such as fire, flood or loss
of Internet connection), despite our reasonable precautions.

Processing errors are not:

Delays that result from PayPal applying holds or limitations.

Delays based on a payment review.

Your errors in making a transaction (for example, mistyping an amount of money that you are sending).

Remittance Transfer Errors

What is a Remittance Transfer
You may be protected for certain errors when you send money outside the U.S. using a Balance
Account. A “Remittance Transfer” is a transaction that meets the following criteria:

The payment is sent from a Balance Account that is used primarily for personal, family or household
purposes,

The payment is made for personal, family or household purposes,

The payment is made using the send money feature through your personal account,

The payment amount equals or exceeds $15 U.S. dollars (excluding fees charged to you) or the
foreign currency equivalent calculated using exchange rates in effect at the time of the transaction,
and

The recipient received the payment in a PayPal account outside of the U.S.

Payments that you make at a merchant website or location by selecting PayPal as a payment option are
not “Remittance Transfers.”

What qualifies as a Remittance Transfer Error

A “Remittance Transfer Error” occurs if:

You paid an incorrect amount to send the Remittance Transfer. For example, you were charged more
than the total shown on the remittance transfer receipt you received (unless the total shown on the
receipt was an estimate, and the difference results from application of the actual exchange rate, fees,
and taxes).

PayPal made a computational or bookkeeping error, such as a miscalculation of the amount the
recipient received.

The amount stated in the remittance transfer receipt was not made available to the recipient, unless:

we stated in the remittance transfer receipt that we used estimates and the difference in the
amount received and the amount stated in the remittance transfer receipt results from
application of the actual exchange rate, fees, and taxes, or

the problem was caused by extraordinary circumstances outside our control.

Funds were available to the recipient later than the date of availability that was disclosed to you on
the remittance transfer receipt or were not delivered, unless:

extraordinary circumstances outside our control caused the delay, and we could not reasonably
anticipate those circumstances,

delays resulted from fraud screenings, or were caused by requirements of the Office of Foreign
Assets Controls or similar requirements, or
 you (or someone assisting you) made the transfer with fraudulent intent.

You request documentation or information concerning the Remittance Transfer, such as information
required to determine if a Remittance Transfer Error occurred.

What is not considered a Remittance Transfer Error

The following are NOT considered Remittance Transfer Errors:

An inquiry about the status of a Remittance Transfer, except where the funds from the transfer were
not made available to a designated recipient by the disclosed date of availability,

A request for information for tax or other recordkeeping purposes,

A change requested by the designated recipient, or

A change in the amount or type of currency received by the designated recipient from the amount or
type of currency stated in the disclosure provided you, if we relied on information provided by you in
making the disclosure.

What to do if you think there has been a Remittance Transfer Error or problem
If you think there has been a Remittance Transfer Error or problem with your Remittance Transfer:

Call us at: (888) 221-1161.

Write us at: PayPal, Attn: Error Resolution Department, P.O. Box 45950, Omaha, NE 68145-0950.

Log in to your personal account at paypal.com and go to the Resolution Center and dispute a
transaction.

You must contact us within 180 days of the date we promised to you that funds would be made available
to the recipient. When you do, please tell us:

Your name, address and telephone number,

The error or problem with the transfer, and why you believe it is an error or problem,

The name of the person receiving the funds, and if you know it, his or her telephone number or
address,

The dollar amount of the transfer, and

The confirmation code or number of the transaction.

We will determine whether an error occurred within 90 days after you contact us and we will correct any
error promptly. We will tell you the results within 3 Business Days after completing our investigation. If
we decide that there was no error, we will send you a written explanation. You may ask for copies of any
documents we used in our investigation.
Other Legal Terms
Communications Between You and Us
If you provide us your mobile phone number, you agree that PayPal and its affiliates may contact you at
that number using autodialed or prerecorded message calls or text messages to: (i) service your PayPal
branded accounts, (ii) investigate or prevent fraud, or (iii) collect a debt. We will not use autodialed or
prerecorded message calls or texts to contact you for marketing purposes unless we receive your prior
express written consent. We may share your mobile phone number with service providers with whom we
contract to assist us with the activities listed above, but we will not share your mobile phone number
with third parties for their own purposes without your consent. You do not have to agree to receive
autodialed or prerecorded message calls or texts to your mobile phone number in order to use and enjoy
the products and services offered by PayPal. You can decline to receive autodialed or prerecorded
message calls or texts to your mobile phone number by updating your preferences in your PayPal
account settings at www.paypal.com, by contacting customer support, by calling us at 1-844-629-
9108, or by replying STOP to a message. The frequency of messages may vary, and standard telephone
minute and text charges may apply. Neither we nor your phone carriers are liable for delayed or
undelivered messages.

PayPal may communicate with you about your Balance Account and the PayPal services electronically as
described in our Electronic Communications Delivery Policy. You will be considered to have received a
communication from us, if it’s delivered electronically, 24 hours after the time we post it to our website
or email it to you. You will be considered to have received a communication from us, if it’s delivered by
mail, 3 Business Days after we send it.

Unless you’re communicating with us about a matter where we’ve specified another notice address (for
example, our Liability for Unauthorized Transactions and Other Errors process), written notices to
PayPal must be sent by postal mail to: PayPal, Inc., Attention: Legal Department, 2211 North First
Street, San Jose, California 95131.

You understand and agree that, to the extent permitted by law, PayPal may, without further notice or
warning, monitor or record telephone conversations you or anyone acting on your behalf has with PayPal
or its agents for quality control and training purposes or for our own protection. You acknowledge and
understand that while your communications with PayPal may be overheard, monitored, or recorded not
all telephone lines or calls may be recorded by PayPal, and PayPal does not guarantee that recordings of
any particular telephone calls will be retained or retrievable.

PayPal’s Rights
PayPal suspension and termination rights
PayPal, in its sole discretion, reserves the right to suspend or terminate these terms and conditions,
access to or use of its websites, software, systems (including any networks and servers used to provide
any of the PayPal services) operated by us or on our behalf or some or all of the PayPal services for any
reason and at any time upon notice to you and, upon termination of these terms and conditions, the
payment to you of any unrestricted funds held in your Balance Account.

Security interest
As security for the performance of your obligations under these terms and conditions, you grant to
PayPal a lien on, and security interest in and to, funds held in your Balance Account.

Amounts owed to PayPal

If the balance in your Balance Account becomes negative for any reason, that negative balance
represents an amount that you owe to PayPal. PayPal may deduct these amounts from funds that are
added to your Balance Account later, either by you or from payments you receive. If you have more than
one PayPal account, we may set off a negative balance in one PayPal account against a PayPal balance in
your other PayPal account(s), including a Balance Account. If you continue using your Balance Account
when it has a negative balance, you authorize PayPal to combine the negative balance with any debit or
transaction sent from your personal account when that combination is disclosed to you in advance of
initiating the debit or transaction.

If you hold funds in a Balance Account in multiple currencies, and the balance for one of the currencies
becomes negative for any reason, PayPal may set off the negative balance by using funds you maintain in
a different currency. If you have a negative balance in non-U.S. dollars for a period of 21 days or longer,
PayPal will convert this negative balance to U.S. dollars. In either case, a currency conversion will be
necessary, and PayPal’s transaction exchange rate (including our currency conversion spread) will be
used.

In addition to the above, if you have a past due amount owed to us or our affiliates, PayPal may debit
your Balance Account to pay any amounts that are past due. This includes amounts owed by using our
various products such as Venmo, Xoom or Braintree.

Insolvency proceedings
If any proceeding by or against you is commenced under any provision of the United States Bankruptcy
Code, as amended, or under any other bankruptcy or insolvency law, we’ll be entitled to recover all
reasonable costs or expenses (including reasonable legal fees and expenses) incurred in connection with
the enforcement of these terms and conditions.

Assumption of rights
If PayPal invalidates and reverses a payment that you made to a recipient (either at your initiative or
otherwise), you agree that PayPal assumes your rights against the recipient and third parties related to
the payment and may pursue those rights directly or on your behalf, in PayPal’s discretion.

No waiver
Our failure to act with respect to a breach of any of your obligations under these terms and conditions
by you or others does not waive our right to act with respect to subsequent or similar breaches.
Indemnification and Limitation of Liability
In this section, we use the term “PayPal” to refer to PayPal, Inc., our parent PayPal Holdings, Inc., and
our affiliates, and each of their respective directors, officers, employees, agents, joint venturers, service
providers and suppliers. Our affiliates include each entity that we control, we are controlled by or we are
under common control with.

Indemnification
You must indemnify PayPal for actions related to your Balance Account and your use of the PayPal
services. You agree to defend, indemnify and hold PayPal harmless from any claim or demand (including
reasonable legal fees) made or incurred by any third party due to or arising out of your breach of these
terms and conditions, your improper use of the PayPal services, your violation of any law or the rights of
a third party and/or the actions or inactions of any third party to whom you grant permissions to use
your Balance Account or access our websites, software, systems (including any networks and servers
used to provide any of the PayPal services) operated by us or on our behalf, or any of the PayPal
services on your behalf.

Limitation of liability
PayPal’s liability is limited with respect to your Balance Account and your use of the PayPal services. In
no event shall PayPal be liable for lost profits or any special, incidental or consequential damages
(including without limitation damages for loss of data or loss of business) arising out of or in connection
with our websites, software, systems (including any networks and servers used to provide any of the
PayPal services) operated by us or on our behalf, any of the PayPal services, or these terms and
conditions (however arising, including negligence), unless and to the extent prohibited by law.

Our liability to you or any third parties in any circumstance is limited to the actual amount of direct
damages. In addition, to the extent permitted by applicable law, PayPal is not liable, and you agree not
to hold PayPal responsible, for any damages or losses (including, but not limited to, loss of money,
goodwill, or reputation, profits, or other intangible losses or any special, indirect, or consequential
damages) resulting directly or indirectly from: (1) your use of, or your inability to use, our websites,
software, systems (including any networks and servers used to provide any of the PayPal services)
operated by us or on our behalf, or any of the PayPal services; (2) delays or disruptions in our websites,
software, systems (including any networks and servers used to provide any of the PayPal services)
operated by us or on our behalf and any of the PayPal services; (3) viruses or other malicious software
obtained by accessing our websites, software, systems (including any networks and servers used to
provide any of the PayPal services) operated by us or on our behalf or any of the PayPal services or any
website or service linked to our websites, software or any of the PayPal services; (4) glitches, bugs,
errors, or inaccuracies of any kind in our websites, software, systems (including any networks and
servers used to provide any of the PayPal services) operated by us or on our behalf or any of the PayPal
services or in the information and graphics obtained from them; (5) the content, actions, or inactions of
third parties; (6) a suspension or other action taken with respect to your Balance Account; or (7) your
need to modify your practices, content, or behavior, or your loss of or inability to do business, as a
result of changes to these terms and conditions or PayPal’s policies.

Disclaimer of Warranty and Release

No warranty
The PayPal services are provided “as-is” and without any representation or warranty, whether express,
implied or statutory. PayPal specifically disclaims any implied warranties of title, merchantability, fitness
for a particular purpose and non-infringement.

PayPal does not have any control over the products or services provided by sellers who accept PayPal as
a payment method, and PayPal cannot ensure that a buyer or a seller you are dealing with will actually
complete the transaction or is authorized to do so. PayPal does not guarantee continuous,
uninterrupted or secure access to any part of the PayPal services, and operation of our websites,
software, or systems (including any networks and servers used to provide any of the PayPal services)
operated by us or on our behalf may be interfered with by numerous factors outside of our control.
PayPal will make reasonable efforts to ensure that requests for electronic debits and credits involving
bank accounts, debit cards, credit cards, and check issuances are processed in a timely manner but
PayPal makes no representations or warranties regarding the amount of time needed to complete
processing because the PayPal services are dependent upon many factors outside of our control, such as
delays in the banking system or the U.S. or international mail service. Some states do not allow the
disclaimer of implied warranties, so the foregoing disclaimers may not apply to you.

Release of PayPal
If you have a dispute with any other PayPal account holder, you release PayPal from any and all claims,
demands and damages (actual and consequential) of every kind and nature, known and unknown, arising
out of or in any way connected with such disputes. In entering into this release you expressly waive any
protections (whether statutory or otherwise, for example, California Civil Code § 1542) that would
otherwise limit the coverage of this release to include only those claims which you may know or suspect
to exist in your favor at the time of agreeing to this release.

Agreement to Arbitrate
You and PayPal agree that any claim or dispute at law or equity that has arisen or may arise between
you and us will be resolved in accordance with the Agreement to Arbitrate provisions set forth below.
Please read this information carefully. Among other things it:

Affects your and our rights and will impact how claims between you and us are resolved including
your and our agreement to waive the right to trial by jury.

Includes a Prohibition of Class and Representative Actions and Non-Individualized Relief pursuant to
which you agree to waive your right to participate in a class action against us.

Requires you to follow the Opt-Out Procedure to opt-out of the Agreement to Arbitrate by mailing
us a written notice and the opt-out notice that must be postmarked no later than 30 days after the
 date you accept these terms and conditions for the first time.

If a dispute arises between you and PayPal, our goal is to learn about and address your concerns. If we
are unable to do so to your satisfaction, we aim to provide you with a neutral and cost effective means
of resolving the dispute quickly. Disputes between you and PayPal regarding the PayPal services may be
reported to customer service online through the PayPal Help Center at any time, or by calling (888)
221-1161 from Mon-Fri 5:00 AM to 10:00 PM PT and Sat-Sun 6:00 AM to 8:00 PM PT.

Agreement to Arbitrate

Our Agreement You and PayPal each agree that any and all disputes or claims that
have arisen or may arise between you and PayPal, including without
limitation federal and state statutory claims, common law claims,
and those based in contract, tort, fraud, misrepresentation or any
other legal theory, shall be resolved exclusively through final and
binding arbitration or in small claims court. You or PayPal may assert
claims in small claims court instead of in arbitration if the claims
qualify and so long as the matter remains in small claims court and
advances only on an individual (non-class, non-representative)
basis. This Agreement to Arbitrate is intended to be broadly
interpreted. The Federal Arbitration Act governs the interpretation
and enforcement of this Agreement to Arbitrate.

Notices of Disputes Before bringing any dispute or claim, you or PayPal must first send
the other party, by certified mail, a completed Notice of Dispute. You
should send this notice to PayPal at: PayPal, Inc., Attn: Legal
Specialists, Re: Notice of Dispute, P.O. Box 45950, Omaha, NE
68145-0950. PayPal will send any notice to you to the address we
have on file associated with your PayPal account; it is your
responsibility to keep your address up to date. To be valid, the
Notice of Dispute must contain all information called for in the
Notice of Dispute form, including but not limited to: your or PayPal’s
signature, the email address and phone number associated with the
customer’s PayPal account, a description of the nature and basis of
the claims that are being asserted, a statement of the specific relief
sought, and any relevant documents and supporting information
reasonably available to the claiming party.

If you and PayPal are unable to resolve the claims described in the
notice within 45 days after the notice is received by you or PayPal,
you or PayPal may commence an arbitration proceeding or suit in
small claims court. A form for initiating arbitration proceedings is
available on the American Arbitration Association's website at
 www.adr.org. The Notice of Dispute requirements are essential in
order to give the parties a meaningful chance to resolve disputes
informally.

Prohibition of Class and You and PayPal agree that each of us may bring claims against the
Representative Actions and other only on an individual basis and not as a plaintiff or class
Non-Individualized Relief member in any purported class or representative action or
proceeding. Unless both you and PayPal agree otherwise, the
arbitrator may not consolidate or join more than one person’s or
party’s claims and may not otherwise preside over any form of a
consolidated, representative or class proceeding. Also, the arbitrator
may award relief (including monetary, injunctive and declaratory
relief) only in favor of the individual party seeking relief and only to
the extent necessary to provide relief necessitated by that party’s
individual claim(s). Any relief awarded cannot affect other PayPal
customers.

Arbitration Procedures Arbitration is more informal than a lawsuit in court. Arbitration uses
a neutral arbitrator instead of a judge or jury, and court review of an
arbitration award is very limited. However, the arbitrator can award
the same damages and relief on an individual basis that a court can
award to an individual. All issues are for the arbitrator to decide,
except that a court of competent jurisdiction shall decide issues
relating to arbitrability, the scope or enforceability of this
Agreement to Arbitrate, and issues that this Agreement to Arbitrate
indicates a court can resolve.

Any arbitration will be administered by the American Arbitration

Association (referred to as the "AAA"). For all claims, the Consumer
Arbitration Rules in effect at the time the arbitration is commenced,
as applicable, and as modified by this Agreement to Arbitrate, shall
apply. The AAA’s rules are available at www.adr.org. In the event that
the AAA is unavailable or unwilling to administer the arbitration
consistent with this Agreement to Arbitrate, another administrator
will be selected by the parties or by the court.

Any arbitration hearings shall be held in the county in which you

reside or at another mutually agreed location. If the value of the
relief sought is $25,000 or less, the arbitration will be conducted
based solely on written submissions, unless any party requests an
in-person, telephonic, or videoconference hearing or the arbitrator
decides that a hearing is necessary. In cases where an in-person
 hearing is held, you and/or PayPal may attend by telephone or
videoconference, unless the arbitrator requires otherwise.

The arbitrator will decide the substance of all claims in accordance

with applicable law, including recognized principles of equity, and will
honor all claims of privilege recognized by law. No court or arbitrator
shall be bound by rulings in prior arbitrations involving different
PayPal customers, but a court or arbitrator will be bound by rulings
in prior arbitrations involving the same PayPal customer to the
extent required by applicable law. The award of the arbitrator shall
be final and binding, and judgment on the award rendered by the
arbitrator may be entered in any court having jurisdiction thereof.

Costs of Arbitration Payment of all AAA or arbitrator fees will be governed by the AAA’s
rules, unless otherwise stated in this Agreement to Arbitrate. If the
value of the relief sought is $10,000 or less, at your request, PayPal
will pay all AAA or arbitrator fees associated with the arbitration.
Any request for payment of fees by PayPal should be submitted by
mail to the AAA along with your Demand for Arbitration and PayPal
will make arrangements to pay all necessary fees directly to the AAA.
If the value of the relief sought is more than $10,000 and you are
able to demonstrate that the costs of accessing arbitration will be
prohibitive as compared to the costs of accessing a court for
purposes of pursuing litigation on an individual basis, PayPal will pay
as much of the AAA or arbitrator fees as the arbitrator deems
necessary to prevent the cost of accessing the arbitration from being
prohibitive. In the event the arbitrator determines that either the
substance of your or PayPal’s claim or the relief sought was frivolous
or brought for an improper purpose, then you or PayPal may seek to
recover from you or PayPal any fees it paid, including attorneys’
fees, to the extent permitted by the AAA’s rules and applicable law.

Severability
With the exception of any of the provisions in the Prohibition of
Class and Representative Actions and Non-Individualized
Relief section above, if a court decides that any part of this
Agreement to Arbitrate is invalid or unenforceable, the other parts
of this Agreement to Arbitrate shall still apply. If a court decides that
any of the provisions in the Prohibition of Class and Representative
Actions and Non-Individualized Relief section above is invalid or
unenforceable because it would prevent the exercise of a non-
waivable right to pursue public injunctive relief, then any dispute
regarding the entitlement to such relief (and only that relief) must
 be severed from arbitration and may be litigated in court. All other
disputes subject to arbitration under the terms of the Agreement to
Arbitrate shall be arbitrated under its terms.

Opt-Out Procedure If you are a new PayPal customer, you can choose to reject this
Agreement to Arbitrate by mailing us a written opt-out notice. The
opt-out notice must be postmarked no later than 30 days after the
date you accept these terms and conditions for the first time. You
must mail the opt-out notice to PayPal, Inc., Attn: Litigation
Department, 2211 North First Street, San Jose, CA 95131.

For your convenience, we are providing an opt-out notice form you

must complete and mail to opt out of this Agreement to Arbitrate.
You must complete this form by providing all the information it calls
for, including your name, address, phone number, and the email
address(es) used to log in to the PayPal account(s) to which the
opt-out applies. You must sign the opt-out notice for it to be
effective. This procedure is the only way you can opt out of the
Agreement to Arbitrate. If you opt out of this Agreement to
Arbitrate, all other parts of the terms and conditions will continue to
apply. Opting out of this Agreement to Arbitrate has no effect on any
previous, other, or future arbitration agreements that you may have
with us.

Future Amendments to this Notwithstanding any provision in the terms and conditions to the
Agreement to Arbitrate contrary, you and we agree that if we make any amendment to this
Agreement to Arbitrate (other than an amendment to any notice
address or website link provided herein) in the future, that
amendment shall not apply to any claim that was filed in a legal
proceeding against PayPal or you prior to the effective date of the
amendment. The amendment shall apply to all other disputes or
claims governed by this Agreement to Arbitrate that have arisen or
may arise between you and PayPal. We will notify you of
amendments to this Agreement to Arbitrate by posting the amended
terms on www.paypal.com at least 30 days before the effective date
of the amendments and by providing notice through email. If you do
not agree to these amended terms, you may close your PayPal
account within the 30-day period and you will not be bound by the
amended terms.

Intellectual Property
PayPal’s trademarks
"PayPal.com," "PayPal," and all logos related to the PayPal services are either trademarks or registered
trademarks of PayPal or PayPal’s licensors. You may not copy, imitate, modify or use them without
PayPal’s prior written consent. In addition, all page headers, custom graphics, button icons, and scripts
are service marks, trademarks, and/or trade dress of PayPal. You may not copy, imitate, modify or use
them without our prior written consent. You may use HTML logos provided by PayPal for the purpose of
directing web traffic to the PayPal services. You may not alter, modify or change these HTML logos in any
way, use them in a manner that mischaracterizes PayPal or the PayPal services or display them in any
manner that implies PayPal’s sponsorship or endorsement. All right, title and interest in and to the
PayPal websites, any content thereon, the PayPal services, the technology related to the PayPal
services, and any and all technology and any content created or derived from any of the foregoing is the
exclusive property of PayPal and its licensors.

License grants, generally

If you are using PayPal software such as an API, developer’s toolkit or other software application, which
may include software provided by or integrated with software, systems or services of our service
providers, that you have downloaded or otherwise accessed through a web or mobile platform, then
PayPal grants you a revocable, non-exclusive, non-sublicensable, non-transferable, royalty-free limited
license to access and/or use PayPal’s software in accordance with the documentation accompanying such
software. This license grant applies to the software and all updates, upgrades, new versions and
replacement software. You may not rent, lease or otherwise transfer your rights in the software to a
third party. You must comply with the implementation, access and use requirements contained in all
documentation accompanying the PayPal services. If you do not comply with implementation, access and
use requirements you will be liable for all resulting damages suffered by you, PayPal and third parties.
PayPal may update or discontinue any software upon notice to you. While PayPal may have (1)
integrated certain third-party materials and technology into any web or other application, including its
software, and/or (2) accessed and used certain third-party materials and technology to facilitate
providing you with the PayPal Services, you have not been granted and do not otherwise retain any
rights in or to any such third-party materials. You agree not to modify, alter, tamper with, repair, copy,
reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or
otherwise attempt to create any source code that is derived from the software or any third-party
materials or technology, or otherwise create any derivative works from any of the software or third-
party materials or technology. You acknowledge that all rights, title and interest to PayPal’s software are
owned by PayPal and any third-party materials integrated therein are owned by PayPal’s third-party
service providers. Any other third-party software application you use on the PayPal websites is subject
to the license you agreed to with the third party that provides you with this software. You acknowledge
that PayPal does not own, control nor have any responsibility or liability for any such third-party
software application you elect to use on any of our websites, software and/or in connection with the
PayPal services.

License grant from you to PayPal; intellectual property warranties

PayPal does not claim ownership of the content that you provide, upload, submit or send to PayPal. Nor
does PayPal claim ownership of the content you host on third-party websites or applications that use
PayPal services to provide payments services related to your content. Subject to the next paragraph,
when you provide content to PayPal or post content using PayPal services, you grant PayPal (and parties
that we work with) a non-exclusive, irrevocable, royalty-free, transferable, and worldwide license to use
your content and associated intellectual property and publicity rights to help us improve, operate and
promote our current services and develop new ones. PayPal will not compensate you for any of your
content. You acknowledge that PayPal’s use of your content will not infringe any intellectual property or
publicity rights. Further, you acknowledge and warrant that you own or otherwise control all of the
rights of the content you provide, and you agree to waive your moral rights and promise not to assert
such rights against PayPal.

License grant from sellers to PayPal

Notwithstanding the provisions of the prior paragraph, if you are a seller using the PayPal services to
accept payments for goods and services, you hereby grant PayPal and its affiliates a worldwide, non-
exclusive, transferable, sublicensable (through multiple tiers), and royalty-free, fully paid-up, right to
use and display publicly, during the term of these terms and conditions, your trademark(s) (including
but not limited to registered and unregistered trademarks, trade names, service marks, logos, domain
names and other designations owned, licensed to or used by you) for the purpose of (1) identifying you
as a merchant that accepts a PayPal service as a payment form, and (2) any other use to which you
specifically consent.

Miscellaneous
Assignment

You may not transfer or assign any rights or obligations you have under these terms and conditions
without PayPal’s prior written consent. PayPal may transfer or assign these terms and conditions or any
right or obligation under these terms and conditions at any time.

Business Days

“Business Day(s)” means Monday through Friday, excluding holidays when PayPal’s offices are not
considered open for business in the U.S. Holidays include New Year’s Day (January 1), Martin Luther
King, Jr.’s Birthday (the third Monday in January), George Washington’s Birthday (the third Monday in
February), Memorial Day (the last Monday in May), Independence Day (July 4), Labor Day (the first
Monday in September), Columbus Day (the second Monday in October), Veterans Day (November 11),
Thanksgiving Day (the fourth Thursday in November) and Christmas Day (December 25). If a holiday
falls on a Saturday, PayPal observes the holiday on the prior Friday. If the holiday falls on a Sunday,
PayPal observes the holiday on the following Monday.

Consumer fraud warning

We’re always looking for ways to help keep you even more secure. So stay on the lookout for some of
these common scams:
 Phishing: a scammer sends forged or faked electronic documents or emails falsely claiming to be
PayPal or coming from PayPal but asks you to send money outside your Balance Account.

Relative in Need: a scammer impersonates a family member (commonly grandchildren) and claims
there is an emergency requiring you to send money.

Lottery or Prize: a scammer informs you that you’ve won a lottery or prize and must send money in
order to claim it.

Debt Collection: a scammer impersonates a debt collector and induces you to send money using
threats or intimidation.

Employment Related: a scammer instructs you to send money in connection with a fraudulent offer of
employment.

Always use common sense when sending money. If something sounds too good to be true, it probably is.
Only send money for yourself and not for others. Please let us know immediately if you believe someone
is trying to scam or defraud you by contacting us.

Dormant accounts

If you do not log in to your Balance Account for two or more years, PayPal may close your Balance
Account and send any funds in the account to your primary address (if we have verified the required
identifying information that you have provided to us) or, if required, escheat (send) those funds to your
state of residency. PayPal will determine your state of residency based on the state listed in the primary
address for your PayPal account. If your address is unknown or registered in a foreign country, the funds
in your Balance Account will be escheated to the State of Delaware. Where required, PayPal will send you
a notice prior to escheating any funds in your Balance Account. If you fail to respond to this notice, the
balance in your Balance Account will be escheated to the applicable state. If you would like to claim any
escheated funds from the applicable state, please contact the applicable state’s unclaimed property
administrator.

Governing law

You agree that, except to the extent inconsistent with or preempted by federal law and except as
otherwise stated in these terms and conditions, the laws of the State of Delaware, without regard to
principles of conflict of laws, will govern these terms and conditions and any claim or dispute that has
arisen or may arise between you and PayPal.

Identity authentication

You authorize PayPal, directly or through third parties, to make any inquiries we consider necessary to
verify your identity. This may include:

asking you for further information, such as your date of birth, a taxpayer identification number, your
physical address and other information that will allow us to reasonably identify you;

requiring you to take steps to confirm ownership of your email address or financial instruments;
 ordering a credit report from a credit reporting agency, or verifying your information against third-
party databases or through other sources; or

requiring you to provide your driver’s license or other identifying documents.

Anti-money laundering and counter-terrorism financing laws may require that PayPal verify
the required identifying information if you use certain PayPal services. PayPal reserves the right to
close, suspend, or limit access to your Balance Account and/or the PayPal services in the event that,
after reasonable inquiries, we are unable to obtain information about you required to verify your
identity.

PayPal is only a payment service provider

We act as a payment service provider only. We do not:

Act as an escrow agent with respect to any funds kept in your Balance Account;

Act as your agent or trustee;

Enter into a partnership, joint venture, agency or employment relationship with you;

Guarantee the identity of any buyer or seller;

Determine if you are liable for any taxes; or

Unless otherwise expressly set out in these terms and conditions, collect or pay any taxes that may
arise from your use of our services.

Privacy

Protecting your privacy is very important to us. Please review our Privacy Statement in order to better
understand our commitment to maintaining your privacy, as well as our use and disclosure of your
information.

State disclosures

In addition to reporting complaints against PayPal directly to PayPal as described above, if you are a
California resident, you may report complaints to the California Department of Business Oversight by
mail at Department of Business Oversight, Attn: Consumer Services, 1515 K Street, Suite 200,
Sacramento, CA 95814 or online through its website
at http://www.dbo.ca.gov/Consumers/consumer_services.asp. The California Department of Business
Oversight offers assistance with its complaint form by phone at 866-275-2677. If you are a California
resident, you have a right to receive communications about your PayPal account and the PayPal services
by email. To make such a request, send a letter to PayPal to: PayPal, Inc., Attention: Legal Department,
2211 North First Street, San Jose, California 95131), include your email address, and your request for
that information by email.

Florida residents may contact the Florida Department of Financial Services in writing at 200 East Gaines
Street, Tallahassee, Florida, 32399, or by telephone at 1-800-342-2762.
Translation of agreement

Any translation of these terms and conditions is provided solely for your convenience and is not
intended to modify the terms. In the event of a conflict between the English version these terms and
conditions and a version in a language other than English, the English version shall control.

Unlawful internet gambling notice

Restricted transactions as defined in Federal Reserve Regulation GG are prohibited from being processed
through your Balance Account or your relationship with PayPal. Restricted transactions generally
include, but are not limited to, transactions in which credit, electronic fund transfers, checks, or drafts
are knowingly accepted by gambling businesses in connection with unlawful Internet gambling.

Your use (as a seller) of personal data; Data protection laws

If you (as a seller) receive personal data about another PayPal customer, you are subject to and must
comply with the data protection terms set forth in the PayPal Account User Agreement, which data
protection terms also extend to your use of the PayPal services provided pursuant these terms and
conditions.

PayPal Balance Long Form Disclosure

List of all fees for PayPal Balance account

Fees Amount Details

Spending or sending money

International 5% (minimum $0.99 There’s a fee when you send personal transactions
transaction fee; maximum $4.99 to friends or family with eligible PayPal accounts
fee) outside the U.S. using your Balance Account
balance.

If you’re sending in a foreign currency, the fee is a

comparable amount in that currency.

Visa+ transaction 1.75% (minimum There’s a fee when you use Visa+ to send money to
(sending money using $0.25; maximum $25) friends or family with non-Venmo Visa+-enabled
Visa+ to non-Venmo digital wallets using your Balance Account balance.
digital wallets)
Adding money to your balance

Add cash at stores $3.74 - $3.95 There’s a fee of up to $3.95 when you add cash to
your Balance Account balance using the PayPal
app at participating stores. Amount varies by
store.

Check reload 1.00% There’s a 1.00% fee (with a minimum fee of $5.00)
when you choose to add payroll or government
(faster check loads, (minimum $5 fee) checks (with pre-printed signature) to your
payroll and Balance Account balance. No fee if your check
government checks) can’t be added.

Check reload 5.00% (minimum $5 There’s a 5.00% fee (with a minimum fee of $5.00)
fee) when you choose to add non-payroll and non-
(faster check loads, all government checks to your Balance Account
other accepted check balance in minutes using the PayPal app. No fee if
types) your check can’t be added.

Transferring money from your balance

Electronic withdrawal $0 or 1.75% There is no fee to transfer money from your

(standard or Instant Balance Account balance to your eligible linked
Transfer) (minimum $0.25 fee; bank account or debit card with the standard
maximum $25 fee) option. Money transferred with the standard
option is typically available in 1 – 3 business days
when sent to a linked bank account or
approximately 48 hours when sent to an eligible
linked debit card. There’s a fee to transfer money
from your Balance Account balance to your eligible
linked bank account or debit card with the Instant
Transfer option. The money is typically available in
minutes with that option.

Using the PayPal Debit Mastercard® (“PayPal Debit Card”) (optional)

ATM withdrawal (out- $2.50 There’s a fee for non-MoneyPass ATM withdrawals
in the U.S. Fee amount varies by ATM owner. You
of-network) may be charged an additional amount by the ATM
owner even if you don’t complete a transaction.

ATM international $2.50 There’s a fee for non-U.S. ATM withdrawals. It

withdrawal applies even if the transaction doesn’t need any
currency conversion. A 2.50% international
transaction fee described below also applies to
international ATM withdrawals. You may be
charged an additional amount by the ATM owner
even if you don’t complete a transaction.

International 2.50% There’s a foreign transaction fee when you use

transaction your PayPal Debit Card to make purchases or
withdrawals at stores or ATMs outside the U.S.
This fee applies even when there’s no currency
conversion.

Add cash at stores $3.74 - $3.95 There’s a fee to add cash to your Balance Account
balance using your PayPal Debit Card at
participating stores. Fee amount varies by store.

Using the PayPal Business Debit Mastercard® (“PayPal Business Debit Card”) (optional)

ATM withdrawal $2.50 This fee is charged for ATM withdrawals in the U.S.
(plus any amounts charged by the ATM owner).
(in-network and out- You may be charged an additional fee by the ATM
of-network) owner even if you don’t complete a transaction.

ATM international $2.50 There’s a fee for non-U.S. ATM withdrawals. It

withdrawal applies even if the transaction doesn’t need any
currency conversion. A 2.50% international
transaction fee described below also applies to
international ATM withdrawals. You may be
charged an additional amount by the ATM owner
even if you don’t complete a transaction.

International 2.50% There’s a foreign transaction fee when you use

transaction your PayPal Business Debit Card to make
purchases or withdrawals at stores or ATMs
 outside the U.S. This fee applies even when there’s
no currency conversion.

Add cash at stores $3.74 - $3.95 There’s a fee to add cash to your Balance Account
balance using your PayPal Business Debit Card at
participating stores. Fee amount varies by store.

Third-party digital wallets (optional)

International 2.50% There’s a foreign transaction fee to use PayPal in

transaction Google Pay and Samsung Pay to make a purchase
from a non-U.S. merchant. This fee applies even
when there’s no currency conversion.

Cryptocurrencies

Buying or selling a There’s a fee for buying or selling cryptocurrencies.

cryptocurrency: Fee will vary based on the U.S. dollar value of your
cryptocurrency purchase or sale amount. These
$1.00 – $4.99 $0.49 (minimum fee) fees do not apply to buying and selling PYUSD.

$5.00 – $24.99 $0.99

$25.00 – $74.99 $1.99

$75.00 – $200.00 $2.49

$200.01 – $1000.00 1.80%

$1000.01+ 1.50%

Converting between There is a fee to convert PYUSD to/from another

PYUSD and another type of cryptocurrency. The fee will vary based on
cryptocurrency: the U.S. dollar value of the cryptocurrency you
$0.49 (minimum fee) convert.
$1.00 – $9.99
$0.99
$10.00 – $29.99
$1.99
$30.00 – $79.99
$80.00 – $249.99 $2.49

$250.00 – $1000.00 1.75%

$1000.01 + 1.45%

Receiving a $0 No fee
cryptocurrency transfer

Transferring $0 No fee
cryptocurrency to
another PayPal or
Venmo account

Transferring Amount varies (paid

cryptocurrency to an in cryptocurrency) You will be charged a cryptocurrency network fee,
address outside of payable in the cryptocurrency you transfer, which
PayPal or Venmo varies. For more information, see the PayPal
Cryptocurrency Terms and Conditions on the Legal
Agreements page at PayPal.com. We will display
such network fee right before you transfer any
cryptocurrency.

Using PayPal as a For cryptocurrency When you buy cryptocurrency to be transferred in

funding source to buy other than PYUSD, 1% one step, you will also be charged a cryptocurrency
and transfer + the applicable fee network fee, payable in the cryptocurrency you
cryptocurrency in one listed in the “Buying transfer. The cryptocurrency amount to be
step to external or selling a transferred in one step to an external wallet plus
cryptocurrency wallet cryptocurrency” the cryptocurrency amount you will be charged to
providers who support section above cover the cryptocurrency network fee is the
this feature “combined cryptocurrency purchase amount.” We
For PYUSD, a fee of will display the network fee right before you
1.5% transfer any cryptocurrency.

For cryptocurrency other than PYUSD, you will pay

(1) the transaction fee listed in the “Buying or
selling a cryptocurrency” section above on the U.S.
dollar value of the combined cryptocurrency
purchase amount and (2) 1% only on the U.S.
 dollar value of the cryptocurrency that you
transfer to your external wallet.

For PYUSD, you will pay 1.5% on the U.S. dollar

value of the PYUSD that you transfer to your
external wallet. You will not pay a transaction fee
on the combined cryptocurrency purchase amount.

Using PayPal to For cryptocurrency When you transfer and sell cryptocurrency out of a
transfer and sell other than PYUSD, 1% supported external cryptocurrency wallet in one
cryptocurrency out of + the applicable fee step, you will pay a transaction fee on the U.S.
supported external listed in the “Buying dollar value of the cryptocurrency you are selling.
cryptocurrency wallets or selling a
in one step cryptocurrency” For cryptocurrency other than PYUSD, you will pay
section above (1) the transaction fee listed in the “Buying or
selling a cryptocurrency” section above and (2) 1%
For PYUSD, a fee of only on the U.S. dollar value of the cryptocurrency
1.5% that you receive from your external wallet.

For PYUSD, you will pay 1.5% on the U.S. dollar

value of the PYUSD that you receive from your
external wallet. You will not pay a transaction fee
listed in the “Buying or selling a cryptocurrency”
section above.
If you have opened a PayPal Debit Card Mastercard® account, enrolled in Direct Deposit, or bought or
received cryptocurrency with your personal PayPal Balance account, we will place your U.S. dollar
PayPal Balance funds in one or more Program Banks, where they will, subject to certain conditions, be
eligible for pass-through FDIC insurance, up to applicable limits. FDIC insurance protects against the
failure of a Program Bank, not the failure of PayPal. PayPal is not a bank, does not take deposits and
is not FDIC insured. Any other balance funds and all cryptocurrencies are not held in FDIC-insured
bank deposits. Cryptocurrencies may lose value. See PayPal Balance Terms and Conditions.

No overdraft/credit feature.

Contact us at 1-844-629-9108, by mail at PayPal Inc., Attention: Legal Department, 2211 North
First Street, San Jose, CA 95131, or online at PayPal.com/us/smarthelp/contact-us.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-
855-411-2372 or visit cfpb.gov/complaint.