Xreal Air Manual en
Xreal Air Manual en
Xreal Air Manual en
Do NOT force the temples to open beyond the designed range. This might cause op cal malfunc ons.
Do NOT spray or pour liquid directly on XREAL Air, or expose Air to dripping or splashing. To clean, dampen a cloth with a neutral and so cleaner and wipe
down the lenses and temples.
Light Shield
Nose Pads Glasses Case
Prescrip on-Lens Frame Removable Cable
ti
Adjustable Temple
Microphone
Display On/Off
Brightness Button
Add your own prescription lenses at your local opticians (if required)
The cable is not for charging as XREAL Air does not have a battery. Do not use any other cable than the one provided. If you want a replacement, you can purchase the cable
through XREAL and our of cial distributors
fi
Let's Get Started
You can adjust the nose pad or choose a different size to make sure that the glasses are at a
comfortable height
.
ti
Air Cas ng
+3.
-3.
0
www.xreal.com/support
www.xreal.com/faq
n
fl
fi
fi
.
fi
.
fi
.
fi
e
fi
.
fl
.
diseases and is therefore not recommended as this may damage either pair of glasses or create an unsafe user experience
To avoid transferring contagious conditions (like conjunctivitis), do not share Do not expose the glasses to liquid. If the glasses have been exposed to liquid
glasses with persons with contagious conditions, infections or disease, particularly please stop using them immediately
of the eyes or skin. The glasses should be cleaned between each use by wiping Avoid dropping the glasses. The glasses are equipped with displays that are
them gently with a non-abrasive micro ber cloth or optical lens wipe dampened made using highly precise technology. Do not throw, toss or drop the product,
with a neutral and soft cleaner or otherwise expose it to strong physical impact, to avoi
damaging the product. If the product was dropped, crushed or otherwise exposed
to physical impact, please discontinue use of the product immediately
Discomfor
Do not use the glasses together with unauthorized accessories or devices. For
During use, moving images and varying light conditions may cause dizziness, or
information on compatible devices please visit: https://www.xreal.com
loss in balance. Stop using the product and consult your doctor if you experience
any of these symptoms: seizures, loss of awareness, convulsions, involuntary Do not disassemble, reassemble, modify or attempt to repair the product yourself
movements, dizziness, disorientation, nausea, light headedness, drowsiness or or via an unauthorized party and discontinue the use of any such products
fatigue, eye pain or discomfort, eye strain, eye twitching, or vision abnormalities immediately. Do not use any such products and be aware that they may cause
(such as altered, blurred, or double vision), excessive sweating, increased electric shock resulting in serious injury or death
salivation, impaired sense of balance, impaired hand-eye coordination, or other XREAL is not liable for damages or injuries resulting from improper or unsafe use
symptoms similar to motion sickness. Please note that using the product while a
The optimal environmental temperature for storing this product is 0°C/32°F to 35°C/
passenger in moving vehicles such as cars, busses, airplanes, trains or boats can
95°F. Do not store or use the glasses in a wet or humid environment. The glasses
bring about or exacerbate these symptoms. Take regular breaks from using the
are designed to be sweat and weather resistant against drops of water. Do not swim
product to mitigate these symptoms and health risks
or shower with your Air glasses, or submerge them under water
Stop using glasses if you notice swelling, itchiness, skin irritation or other discomfort
of your skin that is in contact with the product. If symptoms persist, please contact
a doctor
If at any point your glasses feel hot to the touch or uncomfortably warm, stop using
Precautions for Overheatin
them immediately, disconnect them from your phone and allow them to cool down As this product has parts that come into direct contact with the user's skin during
use, please be sure to read and follow the instructions carefully
Please note that this product requires a signi cant amount of power to operate and
Device Safet as a result may become hot to the touch over time
This product is not to be worn together with any other form of glasse
.
fi
.
fi
.
If the product overheats and remains in contact with the user's skin for an ensure that the prescription-Lens Frame is removed from the glasses and stored
extended period of time, there is a risk of low-temperature burns such as red safely. Once you have selected the correct Nose Pad please avoid causing
spots on the skin unnecessary wear and damage by removing and inserting it frequently
This product's temperature safety warnings operate on the basis of standards Do not shine an external light source such as a laser, or ashlight through either
EN563 (devices surface temperature regulation) and ISO 13732-1 (evaluating the side of the lenses as this may damage the glasses
human response to contact with the surface). Accordingly, if the surface
temperature of the device exceeds 43°C / 109.4°F there is a risk of burns to the
user's skin and the product will warn the user via the glasses' display
Third-Party Conten
For your safety, if you receive a warning message while using the product or if the
product feels uncomfortably warm, remove it immediately and disconnect it from Your use of services, applications or content provided by third parties through
any device until it has cooled down completely. Please note that if the product our glasses (referred to as "third party content") is subject to a separate end
temperature remains at a high level the product will shut down automatically user agreement. If there is a con ict between thes
agreements and the content of this Warranty, the terms of this Warranty shall
To prevent overheating of the product, disconnect the USB-C cable from your phone prevail
or computer when you are not using it
XREAL does not have any responsibility for your use of third-party content, or any
Do not place the product in direct sunlight or near heat sources such as content or functions contained in third-party content accessed by you when using
radiators or res as this may facilitate overheating or damage the product the XREAL Adapter. Your right to access or use third-party content is limited to the
agreement between you and such third-party content providers. XREAL is not a
Licensor of third-party content and does not grant you any right to use third-party
Storage Instruction content, assume any obligations with regard to third-party content, or make any
declaration or warranty regarding third-party content under any circumstances
Please always store the glasses in the designated glasses case and away from
exposure to liquids, humidity, direct sunlight or snow and rain, as this may cause
unrepairable damage to the glasses. Keep the product out of the reach of
children 16 years and younger to avoid injury to the child or damage to the
WEEE
product
The optimal temperature for storing this product is 0°C/32°F to 35°C/95°F
When the product is stored, please ensure that the glasses' temples are carefully Remember, you shouldn’t throw away waste electrical and electronic products
folded and do not apply excessive pressure on them. Pleas (WEEE) with your normal rubbish. They may contain hazardous substances
that are bad for the environment-not to mention human health. If you see this
logo, you need to nd a local operator that can safely recycle or dispose of your
product. Lots of retailers offer in-stor
.
fi
.
fi
fl
t
fl
e
take back. And your local council should have a list of places you can bin your WEEE interference that may cause undesired operation
for free
fi
:
fi
fi
l
fi
XREAL Air GLASSES LIMITED WARRANTY
XREAL Air Glasses products and related services are provided under the terms of this
Return, Exchange and Repair
XREAL Air Glasses Product Warranty (the "Warranty") strictly in compliance with XREAL offers to you a limited warranty as set forth within the Warranty Period and in
applicable laws. Accep ng these terms, purchasing our product, or using our accordance with the terms of warranty service described below. If any me period
services means that you understand that this is a legally binding document and speci ed below is shorter than any mandatory me period prescribed by applicable laws
agree to be bound by the terms and condi ons herein. Please read the en re of your country or region, the me period prescribed by law applies.
contents of the terms carefully. If a product is faulty or defec ve, and this is not caused by improper use, failure to
If you do not agree to these terms, please do not use the product or our services. comply with this XREAL Air Glasses User Manual, or other external damage beyond
Please note that this Warranty does not reduce or deprive you of any rights under XREAL's control, you may choose to apply for a return, exchange, or repair under the
any applicable laws and regula ons. XREAL Limited Warranty.
For returns, please contact us within 7 calendar days of delivery. For exchange, please
This Warranty only applies to XREAL Air Glasses products purchased directly from XREAL. contact us within 15 calendar days of delivery. For repair, please contact us within 1 year
Products purchased through any other channels, including second-hand purchases (even from the date of delivery.
if the product is new) are not covered by this Warranty. If this product was purchased Please follow the instruc ons under the "Making a claim under the XREAL Warranty"
from a third-party seller, please refer to the seller's warranty policy for this product. below to request assessment and assistance. Through this procedure, XREAL will assess
the condi ons of the product and inform you whether the product is eligible for return or
exchange under the Warranty.
Account Information When returning products and making a claim under the XREAL Warranty, you must provide
To access and use certain features of the service, an account must be registered. By proof of purchase. All returned items must remain in their
crea ng an account, you agree to: (i) provide accurate, up-to-date and complete original packaging in the same condi on in which they were delivered to you without
account informa on; (ii) maintain your own password security, not share your visible damage. You must return all components, accessories and any promo onal
password with anyone, and be gi s that come with the products. If any components, spare parts, or promo onal gi s are
missing, we will not accept your return under this term. You are responsible for all
responsible for any risks arising due to unauthorized access to your account;
(iii) immediately no fy us by email to a er_sales@xreal.com if you nd or suspect a expenses incurred in the return.
security issue rela ng to the service.
ft
ti
fi
ti
ti
ti
ti
ti
ti
ti
ti
ti
ti
ft
ti
ti
fi
ti
ti
ti
ti
ft
When exchanging products under the Warranty, rst, our after-sales service station your jurisdiction, whichever is longer. You will not be charged for shipping and
will test the products and may contact you for additional information. Once the product handling costs incurred for repairing products under warranty
has been tested, we will contact you and offer the following options Repair or replacement may involve the use of parts that are not the same as
-If the product is found to be defective and is eligible for exchange under this term, the original but with equivalent performance capabilities and functionality. XREAL
we will repair or exchange it for you (at our sole discretion) for free. The warranty will return the repaired products in good working condition to you. After XREAL
period of the replaced product will restart from the date when you receive it provides you with services under warranty i
-If no defect is found, the products will be returned to you and you will be charged a accordance with the terms of this limited warranty statement, any replaced products or
shipping and handling fee parts will become the property of XREAL
-If we determine the malfunction is caused by external forces unrelated to XREAL, This XREAL Warranty is in addition to, and does not affect any rights you have
you may use our repair service for a service fee, or you may ask that the product under the laws in your jurisdiction concerning the sale of consumer goods
be returned to you and you will be charged a shipping and handling fee
Warranty Perio
This XREAL Warranty is in addition to, and does not affect any rights you have
under the laws in your jurisdiction concerning the sale of consumer goods If a product malfunctions within the one-year Warranty Period, you may be eligible for
our free repair service subject to the following conditions
Repair Term Warranty Scope Glasses Type-C Accessories (nose pad, Lens
frame, light shield, storage
Cable
If a product malfunctions within the one-year Warranty Period, you may be eligible for box)
our free repair service subject to the following conditions
First, please follow the instructions under the "Making a claim under the XREAL Warranty Period 1 year 1 year 3 months
Warranty" below to request our assessment and assistance. If we determine that
the conditions of the product are covered by the warranty, we will handle the
The warranty period starts when you accept delivery of the product
repairs for you for free
For repaired products, the new warranty period for any replacement part is 30
days, or the remaining time within the original warranty period, or any applicable
additional warranty period that is mandatory under the laws o
Making a claim under the XREAL Warrant
After discovering faults with products or accessories, you should take the following
measures
:
fi
.
1.Refer to the users' manual or visit the of cial website www.xreal.com to acquire assume no liabilities for any damage directly or indirectly caused by the loss or
relevant information to identify and address the problems disclosure of your personal data or con dential information if you did not backup
2. If problems cannot be resolved after referring to the users' manual or visiting or delete them from the returned device
the of cial website , you can contact the "contact us" of XREAL of cial website or
send an email to after_sales@xreal.com for further help and information
3. When contacting XREAL, please submit the correct information through Policy for damage or faults not covered by
"contact us" of the of cial website or after_sales@xreal.com email
the XREAL Warrant
a. Your product purchase order
The following conditions are not covered by the warranty
b. The serial number of the problematic products according to the
purchase order 1.Claims made after expiry of the Warranty Period
c. The fault description and Video or picture 2. Warranty card, invoice, or proof of purchase is missing, or warranty card or
invoice information does not match the proof of purchase
d. Ensure your address and contact information has not changed after making
the purchase, or provide your accurate current address and contact 3. Maliciously damaged warranty card content or product information, including
information destruction, tearing, tampering, etc.
e. Ensure that you have the original invoice, receipt or sales slip provided when 4. Rough handling, direct sunlight exposure, liquid contact, storage in humid or
you bought the product. If you make any claim within the Warranty Period, you extremely high temperatures or other harsh environments, or use during severe
should present valid purchase evidence; otherwise, XREAL has no obligation to environmental changes
repair or replace the product under the XREAL Warranty 5. Damage caused by external factors: such as physical damage to the product or
accessories, including but not limited to cracks or scratches on the surface of the
product or accessories (including any screen or lens)
After you nish the above steps, after con rming the existence and nature of
problems, XREAL will provide information on how to return the defective 6. Any damage caused by failure to use, maintain and adjust according to the
products. You should pay for shipping, handling and insurance fees and other requirements of the "User's Manual"
costs in advance. At the same time, you should package the products returned 7. Failure or damage caused by rough handling of this product beyond
in a proper way to protect it from any damage caused by collision, compression reasonable use
or violent loading and unloading in the process of transportation. If the product 8. Any disassembly, repair or ashing privately by persons not authorized by XREAL
is damaged because of you
improper packaging, the product will no longer be covered by the warranty. Before 9. Failure caused by circumstances outside XREAL's control
you send back any product, please backup any personal data and con dential 10.Normal wear and tear of the product or accessories
information, and delete them from the equipment. XREAL wil
fi
fi
;
fi
.
fl
r
fi
fi
.
fi
.
fi
fi
;
11.Any errors in third-party apps not provided by XREAL (XREAL does not
guarantee that the operation of any computer or other device that can be connected
to XREAL's product or accessories will be error-free)
12.Use of accessories not approved by XREAL
13.The product has been sold
14.You have reverse engineered, decompiled, and disassembled the product
15.Use of products in violation of any laws or against any of your
agreements with XREAL
16.Failures or damage not caused by product design, manufacturing and quality
issues
This limited warranty gives you speci c rights that are in addition to other rights you
may have under applicable laws. TO THE EXTENT PERMITTED BY LAW,
HOWEVER, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY
PROVIDED BY XREAL. XREAL DISCLAIMS ALL OTHER WARRANTIES
WHETHER EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS
FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT), AND
XREAL'S LIABILITY SHALL BE LIMITED TO THE ORIGINAL PURCHASE
PRICE. YOU EXPRESSLY WAIVE ANY RIGHT TO INCIDENTAL OR
CONSEQUENTIAL DAMAGES
Contact U
If you have any questions about these terms or our services, please contact us:
after_sales@xreal.com
.
fi
.