The “Human Factors” approach

to improving health and safety

outcomes in the Control of Work
Nigel Koh
CEO SOL-X

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

Legal Notice © SOL-X Pte. Ltd. 2020. All Rights Reserved.
The contents of this presentation are proprietary and contain confidential
information of SOL-X.
No part of this presentation may be reproduced, stored in a retrieval system,
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Disclaimer
This presentation is intended to provide an overview of the features of
SOL-X’s products and may be subject to changes and/or improvements.
While every attempt has been made to ensure the accuracy and reliability
of the information provided, the materials are provided on an “as is” basis,
without warranty of any kind. No warranty or representations are made
regarding the accuracy and completeness of the materials.

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 Speaker Profile
A Safer, More Productive
and Sustainable World
with SOL-X
SOL-X is a leading Behavioral Based Safety company
centered on human factors.

Combining deep maritime knowledge with IoT capabilities

and predictive AI, our focus is on improving safety and
compliance outcomes, increasing operational productivity Nigel Koh
and enhancing crew wellbeing. Chief Executive Officer

20+ years with SOL-X, 3M Company,

Deloitte Consulting, 500friends.com,
Ecolab, TrafficCast.com
AGENDA
Isolation &
Barrier Mgmt

Permits & Workload

Risk Mgmt Mgmt

Near Real Time Crew

Operations Wellbeing
Monitoring

Situational
Ship-Shore
Awareness
Mgmt
Analytics

Safety trends related to “Human Factors” framework “Human Factors” approach to the Control
human factors to improving health and of Work and Crew Wellbeing leveraging
safety outcomes digital workflows, IoT, wearable
technologies and advance analytics

Legal Notice:
The contents of this presentation are proprietary and contain confidential information of SOL-X. No part of this presentation may be recorded or reproduced without written permission from SOL-X.
While every attempt has been made to ensure the accuracy and reliability of the information provided, the materials are provided on an “as is” basis, without warranty of any kind.

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

66% of maritime incidents and casualties are caused by “Human Factors”
2014-2019 Underlying causes of 2014-2019 Underlying causes of
maritime accidents Human Factors accidents

Human Factors 66% 4% External Environment

23% Shore Management

System /
Equipment
Failure
19%

Other Agent or
11% 73% Shipboard Operation
Vessel

Hazardous
Material 4%
Human Factors

Source(s): EMSA. 2020 annual overview of marine casualties and incidents

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

Control of Work and Crew Wellbeing are the top contributing elements to
“Human Factor” accidents
Top Contributing Elements Related to “Human Factors” accidents 2011-2018

Personnel and manning

Ship Operations

- Safety Awareness 10.3%

Personnel and manning
- Inadequate work methods 10.1%
Personnel and manning
- Lack of knowledge 7.5%
Crew resource and
workload management 7.5%
Shore
Mgmt

- Inadequate Procedures 14.5%

Crew Wellbeing Control Of Work Source(s): EMSA. Annual overview of marine casualties and incidents 2019

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

The “Human Factors” framework to improving health and safety
outcomes in maritime

1 2 3 4 5
Well Executed Well designed Skills and Learning before
Safety technology
Tasks and equipment & and after things
Culture to respond
Procedures controls go wrong
to emerging
situations

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 1 Fostering the right safety culture

SAFETY

FIRST

Safety First & Empowering the crew to take Encourage behavior change by
Safety Always ownership and accountability removing friction points
of health and safety
Listening to the workforce through
real time feedback and reports

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 2 Ensuring tasks and procedures are well executed

Effective planning and Standardization of procedures Proactively manage crew

execution of Control of Work wellbeing and fatigue levels

Proactive workload management

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 3 Well designed equipment and controls

Human centered approach Digitalization and automation

to Human to Machine to reduce human errors and
Interfaces (HMI) friction points

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 4 Skills and technology to respond to emerging situations

Improve crew situational awareness Improve communication between

• Visibility and line of sight bridge, engine room and crew
• Perception of elements
• Comprehension of work
• Projection of what is likely to happen

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 5 Learning before and after things go wrong

LEADING
Influence
FUTURE
Performance

LAGGING
Analyze PAST
Performance

Reporting and Analytics Leading Indicators Facilitate human factors

investigation

Source(s): OCIMF Human Factors approach. A framework to materially reduce marine risk
UK Maritime and Coast Guard Agency. Human Element Guidance - The Deadly Dozen - 12 Significant People Factors in Maritime Safety

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

Behavioral Based Safety is the basis for operationalizing the
“Human Factors” framework
Defined Safe Work Behavior Observe Behaviors
Encourage crew behavior change by empowering

1
Observe crew behaviour and determine how safe
and improving accountability. Improve safety practices can be turned to habitual behaviours
assurance and “Human Reliability” by focusing on
Who? Where? When? and What?
2
6
Set Goals For Behavior Change
Set expectations for behavior change. Key
Educate and provide the right tools to build Principles Real-Time Feedback
3
crew accountability
of BBS Using technology to provide real time
feedback to crew on operations, observations
and system based leading indicators

5
Positive Safe Behavior Reinforced
To build a relationship of trust and respect with
the crew. Focus on opportunities to appreciate,
4 Analyze Data
praise and acknowledge good behavior Data analytics to identify elements for
improving “Human Reliability”

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

Existing solutions are inadequate to prevent “Human Factors” risks
Market Assessment of Existing Solutions

Operational Excellence Fleet Management

HSQE software

Point solutions
?
Paper

Industrial
Wearables

Addressing Human Factors risks

* Source: SOL-X market assessment 2021

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

A holistic approach to the Control of Work and Crew Wellbeing is
needed to improve safety outcomes and improve “Human Reliability”
Control of Work Isolation & Crew Health & Wellbeing
Barrier Mgmt

Permits & Workload

Digitally integrated Mgmt Near real-time and
Risk Mgmt
Control-of-Work proactive crew workload
workflows with improved management
crew accountability

Near Real-Time Crew

Operations Wellbeing
Near real-time control of Monitoring Connected Wellness
work operations monitoring programs

Situational
Ship-Shore
Awareness
Mgmt
Compliance assurance of Analytics Improved crew
right person, right location, situational awareness
right time, right task

Leading indicators & Pre-emptive

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

SAFEVUE.ai is pioneering Behavioral Based Safety 4.0
in the maritime space
Artificial
Intelligence (AI)

Internet of
Things (IoT)

An industry leading
Behavioral Based Safety
system addressing human
factors that combines an
enhanced control of work with
a holistic approach to crew Smart
wellbeing ~ improving worker Workflow

health and safety culture

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

A Safer, More Productive and Sustainable Workplace with
Control of Work Isolation & Crew Health & Wellbeing
Barrier Mgmt
Integrated Control of Work Permits & Workload Crew Wellbeing
• Work on the go Risk Mgmt Mgmt Portal
• Industry best practices • Near real-time workload
• Compliance assurance (Right management
person, right time, right location) • Leading indicators on
crew’s health
Near Real-Time Crew
Operations Wellbeing
Dashboard Monitoring
• Near real-time ship wide SOL-X Smart Watch
visibility on crew’s activity • Near real-time alerts and
and location notifications on virtual
• Improved crew situational Situational barrier management and
awareness Ship-Shore exposure detection
Awareness
Mgmt • Connected Health &
Analytics Wellness Programs
• Crew Assist
Office Portal
• Streamlined office approvals
and communication
• Audit preparation in minutes Analytics
• Leading indicators for
continuous improvements

© SOL-X Pte. Ltd. 2021. Confidential & Proprietary

 Thank You
Nigel.koh@sol-x.co

83 Clemenceau Avenue
#17-05 to 08
UE Square
Singapore 239920

www.sol-x.co
contact@sol-x.co
© SOL-X Pte. Ltd. 2021. Confidential & Proprietary