A

Project Report
ON
ONLINE PERFUME WEBSITE

Submitted
To
Narsinghbhai Patel College of Computer Studies&
Management

IN Partial fulfillment
of requirement of
Bachelor of Computer Application
Under the Guidance of :
Bhaumik Raval
Submitted By :
Name
PAL MANISHKUMAR L.
 CHAUHAN ARJUNSINH D.
PATEL HARSH S.
Patel Sanjay G.
Academic Year 2023-24

Certificate

This to certify that

PAL MANISHKUMAR LAKHANSINGH.

Is a student of semester
– VI Bachelor of Computer Application (B.C.A SEM-V)
during academic year 2023-24 in N.P College of Computer Studies And
Management, Kadi

He developed project on
ONLINE PERFUME PORTAL
 Using Word Press at
NPCCSM Kadi.

The duration of the project is 120 days.

The system is verified by us and found suitable for implementation at the
Firm/Institute.
During project work, He was sincere and regular.

Bhaumik Raval Dr. Nirmesh B. Patel

Project Coordinator Head of Department

Certificate

This to certify that

CHAUHAN ARJUN DHARAMSINH.
Is a student of semester – VI Bachelor of Computer Application (B.C.A SEM-
V)
 during academic year
2023-24 in N.P College of Computer Studies And Management, Kadi

He developed project on
ONLINE PERFUME PORTAL
Using Word Press at
NPCCSM Kadi.

The duration of the project is 120 days.

The system is verified by us and found suitable for implementation at the
Firm/Institute.
During project work, He was sincere and regular.

Bhaumik Raval Dr. Nirmesh B. Patel

Project Coordinator Head of Department
 Certificate

This to certify that

 PATEL HARSH SATISHBHAI.
Is a student of semester – VI Bachelor of Computer Application (B.C.A SEM-
V)
 during academic year
2023-24 in N.P College of Computer Studies And Management, Kadi

He developed project on
ONLINE PERFUME PORTAL
Using Word Press at
NPCCSM Kadi.

The duration of the project is 120 days.

The system is verified by us and found suitable for implementation at the
Firm/Institute.
During project work, He was sincere and regular.

Bhaumik Raval Dr. Nirmesh B. Patel

Project Coordinator Head of Department
 Certificate

This to certify that

 Patel Sanjay Ghansyambhai .
Is a student of semester – VI Bachelor of Computer Application (B.C.A SEM-
V)
 during academic year
2023-24 in N.P College of Computer Studies And Management, Kadi

He developed project on
ONLINE PERFUME PORTAL
Using Word Press at
NPCCSM Kadi.

The duration of the project is 120 days.

The system is verified by us and found suitable for implementation at the
Firm/Institute.
During project work, He was sincere and regular.

Bhaumik Raval Dr. Nirmesh B. Patel

Project Coordinator Head of Department
 ACKNOWLEDGEMENT
It is always a pleasure to remain the fine people in KSV University for their
sincere guidance I received so much help from so many people. In the
present world of succeed. Project is like a bridge between theoretical and
practical working. With this willing I joined this project.

First of all, I thanks to my parents for giving encouragement, enthusiasm

and invaluable assistance to me.Without all this, I might not be able to
complete this project. I am feeling oblige in talking the opportunity to
sincerely thanks to my worthy teacher sir moreover. I am highly obliged in
talking the opportunity to sincerely thanks to All the staff members of BCA
department for their generous attitude and friendly behavior. At last but not

the least I am thankful to all my teachers and friends who have been
always helping and encouraging me though out the year. I have no valuable
words to express my heart is still full of the favor received from
everyperson.
 PROJECT PROFILE

Project : Online Perfume Shopping System

Project Defination : The Perfume Shopping
is a web based application intended for
online retailers.
Group number :
Development : Using Word Press
Members enrolled In development:

N0 Name Roll No. Exam No.

1. Pal Manish L. 101 5082

2. Patel Harsh S. 114 5112

3. Chauhan Arjun D. 75 5018

4. Patel Sanjay G. 126 5145

Table of Contents

1. Introduction
o Purpose
o Audience

2. Getting Started
o System Requirements
o Installation Guide
o Initial Setup

3. Website Structure
o User Interface Overview
o Key Features

4. Product Management
o Adding New Products
o Managing Inventory
o Product Categories

5. Customer Management
o User Registration and Accounts
o Order Management
6. Marketing and Promotions
o SEO Strategies
o Email Marketing
o Social Media Integration

7. Payment and Security

o Supported Payment Methods
o SSL and Security Measures

8. Shipping and Returns

o Shipping Policies
o Return and Exchange Process

9. Analytics and Reporting

o Tracking Performance
o A/B Testing

10. Troubleshooting
● Common Issues
● FAQs
11. Support and Contact Information
Email: support@yourperfumewebsite.com
Phone: +9512212578
Live Chat: Available on the website from 9 AM to 5 PM .
 .
Objective:
The objective of project on Online perfume Portal is to
developing a GUI based automated system, which will cover all
the information Related to the all products which is used in our
daily life. For example – Mobiles Phones, Laptops, Clothes,
Books, Electronic Items and many more. So by this GUI based
automated system a user want to purchase something then it
only a mouse click away to purchase these products.

Need of ONLINE SHOPPING PORTAL

The “ONLINE SHOPPING PORTAL” is developed according the current need

in different Fields. This is online shopping Website which provides facility
for purchasing Mobiles, Laptops, Camera and many more items. So by
using this Online Shopping Portal users which want to purchase some
products will first Register an account on this portal then Login through
their Username and Password, and then Select items which they want to
purchase and add them to cart and finally checkout by giving payment
details. So by using this portal users can easily purchase products from
their home.

PROFILE OF THE PROBLEM

One must know what the problem is before it can be solved. The basis for the online
shopping portal is to buy products online and save the timing.

A Online shopping portal, who want to buy any product of their need, has to contact
different Shoppers, before deciding upon a particular Product that best suit his needs,
requirements and satisfaction. Moreover, most of the work involved in this
development process has to be done manually which is very time consuming and
cumbersome and also, it reduces the efficiency, accuracy.

To know the facts and understanding of the problem in detail, System Analysis is
carried out. It is the process of studying the business processes and procedures,
generally referred to as business systems, to see how they can operate and whether
improvement is needed.
 STRUCTURE OF PROJECT
● Before Login
Login
Register
Forget Password
Administrator Login
About Us
Contact Us
● After Administrator Login
Edit Website Details
Add Brands
Add Category
Add Items
Delete Brands
Delete Category
Delete Items
Manage User
● See Users
● Users Shopping
● Add Users
● Delete Users
Logout
● After User Login
My Profile
● Edit Profile
● Change Password
Buy Products
● Categories (Controlled by Admin. Which can be add it dynamically
according to their needs)
My Cart
My Shopping’s
Checkout
Logout
SURVEY PROJECT SCOPE AND FEASIBILITY
This activity is also known as the feasibility study. It begins with a
request from the user for a new system. It involves the following:
● Identify the responsible user for a new system
● Clarify the user request
● Identify deficiencies in the current system
● Establish goals and objectives for the new system
● Determine the feasibility for the new system
● Prepare a project charter that will be used to guide the remainder of
the Project

SYSTEMS ANALYSIS
The objective of the system analysis activity is to develop structured
system specification for the proposed system. The structured system
specification should describe what the proposed system would do;
independent of the technology, which will be used to implement these
requirements. The structured system specification will be used to
implement these requirements. The structured system specification will be
called the essential model (also know as logical model).
The essential model may itself consist of multiple models, modeling
different aspect of the system. The data flow diagrams may model the
data and there relationships and the state transition diagram may model
time dependent behavior of the system. The essential model thus consists
of the following.
● Context diagram
● Level data flow diagrams
● Process specification for elementary bubbles
● Data dictionary for the flow and stores on the DFDs.

● The activity deals with certain design issues, which are to be

finalized in consultation with the user. The two most important
design issues of relevance to the user are the automation boundary
and the human –machine interface. The output of the activity is the
user implementation model.
 1. Introduction

Purpose:
Setup Instructions: Offering a step-by-step guide for installing the website and
configuring its core functionalities, including product management, payment
systems, and shipping logistics.
Operational Guidelines: Providing insights into daily operations, from managing
inventory and processing orders to handling customer inquiries and complaints.

Optimization Strategies: Suggesting best practices for enhancing user experience,

improving search engine visibility, and leveraging marketing strategies to increase
sales.

Troubleshooting Support: Equipping the team with solutions to common issues

and technical challenges, ensuring smooth website operations.

Continuous Improvement: Encouraging regular updates and adjustments based on

analytics and user feedback to ensure the site remains competitive and relevant.

Goals
The overarching goals of this documentation are to:
● Facilitate Efficient Operations: Streamline processes to reduce errors and
improve overall efficiency in website management.
●
● Enhance User Experience: Create a user-friendly environment that
encourages exploration and purchase, leading to higher customer satisfaction
and retention.
●
● Drive Sales Growth: Implement effective marketing and optimization
strategies to increase visibility, attract new customers, and boost sales.

● Support Team Training: Serve as a training resource for new staff members,
providing them with the knowledge needed to effectively contribute to the
eCommerce operations
2. Getting Started
System Requirements

1. Web Server
● Apache or Nginx:
o Apache: A popular open-source web server that offers robust support for
a wide range of functionalities, including URL rewriting and access
support. It's user-friendly and well-documented, making it a common
choice for eCommerce platforms.
o Nginx: Known for its high performance and low resource consumption,
Nginx serves static content efficiently and is ideal for handling high
traffic loads. It’s often used as a reverse proxy server to manage
multiple web applications.
Recommendation: Choose either Apache or Nginx based on your team's familiarity
and specific project needs. Ensure that the web server is properly configured to
handle HTTPS requests for secure transactions.

2. Database
● MySQL or PostgreSQL:
o MySQL: A widely-used relational database management system known
for its speed and reliability. It is often used in conjunction with PHP
applications and has strong community support.
o PostgreSQL: An advanced, open-source relational database that
supports a wide range of data types and is known for its robustness
and adherence to SQL standards. It’s a great choice for applications
requiring complex queries and data integrity.
Recommendation: Select MySQL for a more straightforward setup, or PostgreSQL if
your application requires advanced features like complex data structures or
transactions.

3. PHP Version
● PHP Version: 7.3 or Higher:
o Ensure that your server runs PHP 7.3 or a later version (e.g., 7.4, 8.0) to
take advantage of performance improvements, security enhancements,
and new language features. Older PHP versions may not be supported
by modern eCommerce frameworks.
Recommendation: Regularly update PHP to the latest stable version to benefit from
security patches and performance optimizations.

4. SSL Certificate
● SSL Certificate for Secure Transactions:
 o An SSL (Secure Socket Layer) certificate is essential for encrypting data
transmitted between the user’s browser and your web server. This
protects sensitive information, such as payment details and personal
data, from potential interception.
Types of SSL Certificates:
● Domain Validated (DV): The most basic type of SSL, suitable for personal
websites or small eCommerce stores. It verifies ownership of the domain.
● Organization Validated (OV): Provides more validation and is suitable for
businesses. It includes additional verification of the organization’s identity.
● Extended Validation (EV): Offers the highest level of validation and is ideal
for large eCommerce platforms handling significant transactions. The
organization’s name is prominently displayed in the browser’s address bar.
Recommendation: Obtain an OV or EV SSL certificate to instill trust in your
customers. Ensure that your SSL is correctly installed and that all pages, especially
those involving transactions, are served over HTTPS.

Additional Recommendations
● Hosting Provider: Choose a reputable hosting provider that offers robust
support for eCommerce applications, including one-click installations and
scalability options.
● Backup Solutions: Implement regular backups of your database and website
files to prevent data loss.
● Performance Monitoring Tools: Use tools to monitor site performance,
loading speed, and server health to ensure a seamless shopping experience.
By ensuring that your hosting environment meets these system requirements, you set
a solid foundation for your perfume eCommerce website, facilitating better
performance, security, and user experience.
3. Website Structure
User Interface Overview
The user interface (UI) of the perfume eCommerce website is designed to provide an
intuitive and engaging shopping experience. This section outlines the key
components of the UI, including the homepage and product pages.

1. Homepage
The homepage serves as the central hub for visitors, offering a welcoming
introduction to the brand and guiding users to featured products and promotions.
Key Elements:
● Header:
o Logo: Positioned prominently at the top left, clicking on the logo returns
users to the homepage.
o Navigation Menu: Clear links to major categories (e.g., Men’s Fragrances,
Women’s Fragrances, Unisex, Gifts) to facilitate easy browsing.
o Search Bar: A search functionality allowing users to quickly find specific
products or brands.
● Hero Section:
o Featured Banners: Eye-catching banners showcasing current promotions,
seasonal collections, or best-selling products. These should be
clickable, leading users directly to relevant product pages.
● Featured Products:
o A selection of bestsellers or new arrivals displayed with high-quality
images, brief descriptions, and prices. Each product links to its detailed
product page.
● Promotions Section:
o Highlight ongoing sales, discounts, or loyalty program information. This
could include banners for special events (e.g., holiday sales, buy one
get one free offers).
● Customer Testimonials:
o A section showcasing positive reviews or testimonials from satisfied
customers to build trust and credibility.
● Footer:
o Contains important links such as About Us, Contact Information, Privacy
Policy, Terms of Service, and social media icons for easy access to the
brand's social profiles.

2. Product Pages
Product pages are designed to provide customers with all the information they need
to make informed purchasing decisions. Each product page should have a
consistent layout for ease of navigation.
Key Elements:
● Product Title:
o Clear, descriptive titles that include the product name and any notable
attributes (e.g., brand, collection).
● High-Quality Images:
o Multiple images showcasing the product from different angles, including
close-ups of packaging and textures. Implement a zoom feature for
users to view details closely.
● Detailed Descriptions:
o In-depth descriptions covering fragrance notes (top, middle, base), the
story behind the fragrance, and any unique features (e.g., eco-friendly
ingredients).
● Price and Availability:
o Prominently display the price, along with any discounts or promotional
pricing. Include information about stock levels (e.g., “In Stock,” “Limited
Availability”).
● Add to Cart Button:
o A clear and prominent button allowing users to easily add products to
their shopping cart.
● Customer Reviews and Ratings:
o A section for customer reviews, including star ratings and user-submitted
photos. This builds credibility and helps new customers feel confident
in their purchase.
● Related Products:
o Suggestions for similar or complementary products to encourage
upselling. This could include fragrances with similar notes or gift sets
that pair well with the product.
● Social Sharing Options:
o Buttons allowing users to share the product on social media platforms
(e.g., Facebook, Instagram, Pinterest), increasing visibility and
engagement.
● Product FAQs:
o A section addressing common questions about the product (e.g., "How
long does the scent last?" or "Is this product suitable for sensitive
skin?").

User Experience (UX) Considerations

● Responsive Design: Ensure that all elements of the website are mobile-
friendly, providing a seamless experience across devices (desktop, tablet,
mobile).
● Loading Speed: Optimize images and scripts to ensure fast loading times,
reducing bounce rates and enhancing user satisfaction.
 ● Accessibility: Implement accessibility features, such as alt text for images
and keyboard navigation support, to ensure that all users can navigate the
site easily.
By focusing on these components of the user interface, the perfume eCommerce
website will create an inviting, informative, and user-friendly experience that
encourages exploration and ultimately drives conversions.

Key Features
The perfume eCommerce website includes several key features designed to enhance
user experience, streamline operations, and encourage customer loyalty. Below are
detailed descriptions of each feature.

1. Advanced Search Functionality

The advanced search functionality enables users to quickly and efficiently find
products that meet their specific preferences.
Key Elements:
● Search Bar: A prominently placed search bar on every page allows users to
enter keywords related to products.
● Filters and Sorting Options:
o Filters: Users can filter search results based on various criteria, such as:
● Fragrance Family (e.g., floral, oriental, woody)
● Price Range (e.g., under $50, $50-$100, above $100)
● Brand
● Customer Ratings
● Size (e.g., sample, travel, full size)
o Sorting: Options to sort results by:
● Popularity
● Price (Low to High or High to Low)
● New Arrivals
Benefits:
● Enhances user experience by reducing the time needed to find desired
products.
● Increases sales by showcasing relevant products based on user preferences.

2. User Account Creation

User account creation allows customers to establish a personal profile on the
website, providing a tailored shopping experience.
Key Elements:
● Registration Process:
o Easy account creation via email or social media logins (e.g., Google,
 Facebook).
o Required information may include name, email address, and password.
● Account Dashboard: Once logged in, users can access their dashboard,
which includes:
o Order History: A comprehensive list of past purchases with options to
reorder.
o Profile Management: Ability to update personal information, shipping
addresses, and payment methods.
o Password Management: Simple process for changing passwords or
recovering forgotten passwords.
Benefits:
● Encourages repeat purchases by making the checkout process faster.
● Allows for personalized marketing, such as tailored product
recommendations based on purchase history.

3. Wish Lists and Favorites

The wish list and favorites feature enables users to save products for future
consideration, enhancing user engagement and conversion rates.
Key Elements:
● Wish List Functionality:
o Users can add items to a wish list from product pages.
o Option to make the wish list public or private, allowing users to share it
with friends or family (e.g., for gifting purposes).
● Favorites:
o A simpler version of the wish list, allowing users to quickly mark
products they are interested in without creating a full wish list.
Benefits:
● Increases the likelihood of future purchases by allowing users to revisit items
of interest.
● Provides insights into popular products and trends based on user behavior.

4. Loyalty Rewards Program

The loyalty rewards program is designed to incentivize repeat purchases and foster
long-term customer relationships.
Key Elements:
● Earning Points: Customers earn points for various actions, including:
o Making purchases (e.g., 1 point for every dollar spent).
o Referring friends who make a purchase.
o Writing product reviews.
 ● Redemption Options:
o Points can be redeemed for discounts on future purchases or exclusive
products.
o Special rewards for reaching specific milestones (e.g., bonus points on
birthdays or during promotional events).
● Tiered Membership Levels:
o Implement tiers (e.g., Bronze, Silver, Gold) that offer increasing benefits
based on cumulative spending, encouraging higher spending and
loyalty.
Benefits:
● Encourages repeat business by rewarding customer loyalty.
● Enhances customer engagement through gamification, creating a sense of
community around the brand.
4. Product Management
Adding New Products
The ability to add new products is crucial for maintaining an updated and appealing
inventory on your perfume eCommerce website. This section provides a detailed step-
by-step guide on how to effectively add new products through the admin panel.

Step-by-Step Guide

1. Navigate to the "Products" Section

● Access Admin Panel: Log in to the admin panel of your website using your
administrator credentials.
● Locate the Products Menu:
o Look for the main navigation menu on the left-hand side of the
dashboard.
o Click on the "Products" link. This will take you to the products
management page where you can view all existing products.

2. Click "Add New Product"

● New Product Button:
o On the products management page, locate and click the "Add New
Product" button, usually positioned at the top or side of the product list.
● Redirect to Product Creation Page:
o This action will redirect you to a new page specifically for creating a new
product.

3. Fill in Product Details

This step involves entering all relevant information about the new perfume product
to ensure it is accurately represented on the website.
● Product Name:
o Enter a clear and descriptive name for the product (e.g., “Eternal Blossom
Eau de Parfum”).
● Product Description:
o Provide a detailed description that includes:
● Fragrance Profile: A narrative about the scent, highlighting key
features.
● Usage Instructions: Any specific application tips or best use
cases.
● Inspiration: Information about the inspiration behind the
fragrance or brand story.
 ● Price:
o Enter the retail price of the product. Ensure that it reflects any current
promotions if applicable.
o Consider including the original price if the product is on sale to highlight
the discount.
● Fragrance Notes:
o List the top, middle, and base notes. Use descriptive language that
evokes the scent (e.g., “Top notes of fresh citrus, heart notes of
jasmine, and base notes of warm vanilla”).
● Product Images:
o Upload high-quality images of the product. Recommended practices
include:
● Multiple Angles: Provide images from various angles (front,
back, side) to give customers a full view.
● Zoom Feature: Ensure images are of sufficient resolution to
support a zoom-in feature.
● Lifestyle Images: If available, include lifestyle images showing
the product in use or in a beautiful setting.

4. Assign Categories and Tags

● Product Categories:
o Select appropriate categories that best fit the product. Categories could
include:
● Men’s Fragrances
● Women’s Fragrances
● Unisex Fragrances
● Gift Sets
o If necessary, create new categories directly from this section if your CMS
allows for it.
● Tags:
o Add relevant tags to enhance searchability. Tags might include
descriptors like:
● Floral
● Woody
● Fresh
● Eco-friendly
● Seasonal (e.g., Summer, Winter)

5. Save and Publish

● Save Draft:
 o If you are not ready to publish immediately, select the "Save Draft"
option. This allows you to return later for edits without losing your work.
● Publish Product:
o Once you have filled out all necessary fields, click the "Publish" button to
make the product live on the website.
o After publishing, you may want to preview the product page to ensure
everything appears correctly and is displayed as intended.

Additional Considerations
● SEO Optimization:
o Consider filling out SEO fields, such as meta titles and descriptions, to
improve the product's visibility in search engines.
● Inventory Management:
o After adding the product, navigate to the inventory section to update
stock levels and set up alerts for low inventory if applicable.
● Review Process:
o Implement a review process where another team member checks the
product details for accuracy and quality before publishing, if necessary

Managing Inventory
Effective inventory management is essential for ensuring that your perfume
eCommerce website runs smoothly and meets customer demand. This section
outlines best practices for managing stock levels and organizing products.

1. Regularly Check Stock Levels

● Inventory Dashboard:
o Access the inventory management dashboard in the admin panel to view
all products and their current stock levels.
o Utilize sorting and filtering options to quickly identify low-stock items or
products that are out of stock.
● Frequency of Checks:
o Establish a routine for checking stock levels—this could be daily, weekly,
or monthly, depending on sales volume.
o During peak sales periods (e.g., holidays, promotional events), increase
the frequency of stock checks.
● Update Stock Levels:
o When receiving new inventory, ensure that stock levels are updated
promptly to reflect the current availability of products.
o If certain products have been discontinued or are no longer available,
update their status in the inventory to avoid customer confusion.

2. Set Notifications for Low Stock Alerts

 ● Low Stock Thresholds:
o Define a threshold for low stock levels for each product (e.g., notify when
stock falls below 10 units).
o Consider the average sales volume and lead time for reordering when
setting these thresholds.
● Notification System:
o Enable an automated notification system within the admin panel that
sends alerts (via email or dashboard notifications) when products
reach the low stock threshold.
o This ensures timely reordering and minimizes the risk of running out of
popular items.
● Reorder Process:
o Establish a clear process for reordering inventory, including preferred
suppliers, order quantities, and expected delivery times.
o Keep track of lead times to ensure timely restocking of low inventory
items.

Product Categories
Organizing products into well-defined categories enhances user experience by
making navigation intuitive and efficient. This section provides guidance on setting
up product categories and subcategories.

1. Organize Products into Categories

● Main Categories:
o Identify key categories that represent the major divisions of your product
line. For a perfume website, main categories might include:
● Men’s Fragrances
● Women’s Fragrances
● Unisex Fragrances
● Gift Sets
● Category Descriptions:
o For each main category, consider adding a brief description to guide
users. This can include information about the types of fragrances
offered in that category.
● Easy Navigation:
o Ensure that categories are prominently displayed in the main navigation
menu to facilitate easy access for customers.
o Consider using dropdown menus to present subcategories clearly under
main categories.

2. Utilize Subcategories for Better Navigation

● Creating Subcategories:
o Organize products into subcategories for more granular classification.
Examples include:
● By Fragrance Family: Floral, Woody, Spicy, Fresh.
● By Occasion: Everyday Wear, Evening Wear, Special Events.
● By Size: Sample, Travel, Full Size.
● Benefits of Subcategories:
o Subcategories help users refine their searches and quickly find specific
types of fragrances that meet their preferences.
o They enhance the overall shopping experience by reducing the time
spent navigating through extensive product lists.
● Managing Subcategories:
o Ensure that each product is correctly assigned to its respective
subcategory when adding or editing products.
o Regularly review categories and subcategories to ensure they reflect
current inventory and market trends. This may involve merging,
removing, or creating new categories as needed.
●
5. Customer Management
Effective customer management is critical to building a loyal customer base and
enhancing the overall shopping experience. This section outlines how to enable user
registration and manage customer accounts on your perfume eCommerce website.

User Registration and Accounts

Creating a user-friendly account management system helps streamline the shopping
process for customers and allows you to gather valuable data for personalized
marketing efforts.

1. Enable User Registration on the Site

● Registration Option:
o Ensure that the option for user registration is prominently featured on the
homepage and during the checkout process. A clear call-to-action
(CTA) like “Create an Account” should be visible.
● Registration Form:
o Design a user-friendly registration form that captures essential
information without overwhelming the user. Suggested fields include:
● Full Name: To personalize communication.
● Email Address: Used for account verification and order
confirmations.
● Password: Users should create a secure password (consider
implementing guidelines for password strength).
● Shipping Address: Optional at registration but can be requested
during the first checkout.
● Privacy Policy:
o Include a link to your privacy policy on the registration page to inform
users how their data will be used and protected.
● Email Verification:
o Implement an email verification step. After registration, users should
receive a verification email with a link to confirm their email address
before they can log in.

2. Allow Customers to Manage Their Accounts

Once users are registered, they should have the ability to manage their accounts
easily. This feature enhances user experience and encourages return visits.
● Account Dashboard:
o After logging in, customers should be directed to their account
dashboard. Key components of the dashboard may include:
● Profile Overview: A summary of account details including their
name and email address.
 ● Navigation Menu: Links to various sections such as Order
History, Saved Payment Methods, and Account Settings.
● View Order History:
o Order Summary: Customers should be able to view a list of their past
orders, including:
● Order numbers
● Dates of purchase
● Products purchased
● Total amounts
o Order Details: Clicking on an order should provide detailed information,
including shipping status, tracking information, and the option to
reorder.

● Update Personal Information:

o Profile Management: Allow users to update their personal information,
including:
● Name: Users should be able to edit their name as needed.
● Email Address: Users should have the ability to change their
email address, with appropriate verification processes in place.
● Password Management: Users should have the option to change
their password securely. Provide a “Forgot Password” link for
users who need to reset their passwords.

● Shipping Addresses:
o Manage Addresses: Allow users to add, edit, or remove shipping
addresses from their accounts, facilitating faster checkouts.
o Default Shipping Address: Users should be able to set a default shipping
address for convenience.

● Saved Payment Methods:

o Allow customers to securely save their payment methods for quicker
checkout processes in the future. Ensure compliance with PCI
standards for handling payment information.

3. Additional Features
● Account Security:
o Encourage users to enable two-factor authentication (2FA) for added
security during the login process.
● Logout Option:
o Ensure that users can easily log out of their accounts from any page on
the site.
6. Marketing and Promotions
Effective marketing and promotional strategies are essential for attracting
customers, increasing brand awareness, and driving sales on your perfume
eCommerce website. This section provides detailed information on SEO strategies,
email marketing, and social media integration.

SEO Strategies
Search Engine Optimization (SEO) helps improve your website's visibility in search
engine results, driving organic traffic and enhancing customer engagement.

1. Optimize Product Pages

● Keyword Research:
o Identify relevant keywords that potential customers might use to search
for perfumes. Use tools like Google Keyword Planner, Ahrefs, or
SEMrush to find high-traffic keywords.
o Focus on long-tail keywords that reflect specific searches (e.g., "best
floral perfumes for women," "men's woody fragrances").
● Product Titles:
o Ensure that product titles are descriptive and contain primary keywords.
Format them clearly (e.g., "Eternal Blossom Eau de Parfum - 100ml").
● Meta Tags:
o Meta Titles: Craft compelling meta titles that include primary keywords
and are within 60 characters. Example: "Shop Eternal Blossom Eau de
Parfum - Luxury Floral Fragrance."
o Meta Descriptions: Write engaging meta descriptions (150-160
characters) summarizing the product benefits and features. Include a
call-to-action (e.g., "Discover the enchanting scent of Eternal Blossom.
Shop now!").
● Image Optimization:
o Use descriptive file names for images (e.g., "eternal-blossom-eau-de-
parfum.jpg") and include alt text that incorporates relevant keywords to
improve searchability and accessibility.
● User Reviews:
o Encourage customers to leave reviews. User-generated content not only
builds trust but also enhances SEO by adding fresh, relevant content to
product pages.

2. Create Content for the Blog

● Content Strategy:
o Develop a content calendar that outlines topics related to perfumes,
fragrance trends, and tips. Aim to publish at least one blog post per
week to maintain an active presence.
 ● Blog Topics:
o Suggestions for blog posts include:
● "The Top 10 Floral Fragrances for Spring"
● "How to Choose the Right Perfume for Every Occasion"
● "The Art of Layering Fragrances: Tips from Experts"
● "Sustainable Fragrance Brands to Watch"

● Keyword Integration:
o Incorporate relevant keywords naturally throughout your blog posts. Use
headings, bullet points, and images to enhance readability.

● Internal Linking:
o Link to relevant product pages within your blog posts to drive traffic and
improve SEO. For example, if a blog post discusses floral fragrances,
link to the corresponding products.

Email Marketing
Email marketing is a powerful tool for maintaining customer engagement and
driving sales through targeted campaigns.

1. Use an Email Marketing Tool

● Selecting a Tool:
o Choose a user-friendly email marketing platform such as Mailchimp,
Klaviyo, or Constant Contact. These tools offer templates, analytics,
and automation features that streamline email campaigns.
● Segmentation:
o Segment your email list based on customer behavior (e.g., purchase
history, browsing behavior) to send personalized content. For example,
target customers who purchased floral fragrances with related
promotions.

2. Collect Emails During Checkout

● Email Collection:
o Implement a checkbox during the checkout process that allows
customers to opt-in to receive newsletters and promotional offers.
Clearly state what subscribers can expect (e.g., exclusive discounts,
new product announcements).
● Welcome Emails:
o Send a welcome email to new subscribers thanking them for signing up
and offering a special discount on their next purchase. This
 encourages immediate engagement and boosts conversions.

Social Media Integration

Social media platforms are vital for promoting your products and engaging with
customers.

1. Connect Social Media Accounts

● Platform Selection:
o
o Choose social media platforms that resonate with your target audience
(e.g., Instagram, Facebook, Pinterest). Ensure brand consistency across
all platforms by using similar logos, colors, and messaging.

● Link Integration:
o Place social media icons in the website footer and on the homepage to
encourage users to follow your accounts.

2. Implement Sharing Buttons

● Product Page Sharing:
o Add social sharing buttons to each product page, allowing customers to
easily share their favorite items on their social media accounts.
Platforms to consider include Facebook, Instagram, Twitter, and
Pinterest.

● Incentives for Sharing:

o Encourage social sharing by offering incentives such as discounts or
entry into contests for customers who share their purchases on social
media using a specific hashtag.
o
● Customer Support Access:
o Provide easy access to customer support within the account dashboard,
including links to FAQs, live chat, or contact forms.
 o

7. Payment and Security

Ensuring secure transactions and offering a variety of payment methods is crucial
for enhancing customer trust and improving the overall shopping experience. This
section outlines the supported payment methods and essential security measures
for your perfume eCommerce website.

Supported Payment Methods

Offering a range of payment options helps accommodate various customer
preferences, making the checkout process more convenient and increasing
conversion rates.

1. Credit/Debit Cards
● Card Types Supported:
o Accept major credit and debit cards, including Visa, MasterCard,
American Express, and Discover.
● Integration:
o Use a reputable payment gateway (e.g., Stripe, Authorize.Net) to securely
process card transactions. Ensure that the integration is seamless and
provides real-time processing of payments.
● User Experience:
o Simplify the checkout process by allowing customers to save their card
details for future purchases. Ensure that users can easily edit or
remove saved payment methods from their accounts.

2. PayPal
● PayPal Integration:
o Offer PayPal as a payment option at checkout. This provides users with
a familiar and secure method of payment, increasing their confidence
in completing transactions.
● Express Checkout:
o Implement PayPal’s Express Checkout feature to allow customers to
complete purchases quickly using their PayPal accounts without
needing to re-enter billing information.
● PayPal Security:
o Highlight the security benefits of using PayPal (e.g., buyer protection, no
need to share credit card information) to encourage customers to use
this method.

3. Apple Pay and Other Digital Wallets

● Apple Pay Integration:
o Integrate Apple Pay for customers using iOS devices. This feature allows
 for quick, secure payments using stored payment information on their
devices.
● Other Digital Wallets:
o Consider adding support for additional digital wallets such as Google
Pay, Samsung Pay, and any region-specific options that may be
popular with your customer base.
● User Experience:
o Ensure that the digital wallet options are clearly presented during
checkout and that the payment process is smooth and efficient.

SSL and Security Measures

Security is a top priority for eCommerce sites to protect customer data and build
trust. Implementing robust security measures is essential.

1. Ensure the Site Uses HTTPS

● SSL Certificate:
o Purchase and install an SSL (Secure Socket Layer) certificate on your
website to encrypt data transmitted between users and the server. This
ensures that sensitive information (e.g., credit card details, personal
data) is protected from unauthorized access.
● URL Prefix:
o Ensure that all pages, especially those involved in transactions (e.g.,
checkout, user account pages), use the HTTPS protocol. Users should
see a padlock icon in the browser's address bar, indicating a secure
connection.
● Browser Warnings:
o Regularly monitor your site to ensure there are no browser warnings
about unsecured pages. Address any issues promptly to maintain user
trust.

2. Regularly Update Software and Plugins

● Content Management System (CMS):
o Keep your CMS (e.g., WordPress, Shopify) updated to the latest version.
Updates often include security patches that protect against
vulnerabilities.
● Plugins and Extensions:
o Regularly update all plugins, extensions, and payment gateways.
Unmaintained plugins can be a major security risk, as they may not
receive security updates.
● Security Audits:
o Conduct regular security audits to identify potential vulnerabilities. Use
tools like Wordfence to scan for malware, unauthorized access, and
 vulnerabilities.
● Backup Procedures:
o Implement a regular backup schedule for your website data, including
databases and files. Use automated backup solutions that store
backups securely in the cloud or offsite.

3. Additional Security Measures

● Firewalls and Security Plugins:
o Utilize web application firewalls (WAF) to protect your website from
common threats like SQL injection and cross-site scripting (XSS).
Security plugins can provide additional protection and monitoring.

● User Account Security:

o Encourage users to create strong passwords by implementing password
strength requirements during registration. Consider offering two-factor
authentication (2FA) to enhance account security.

● Payment Security Compliance:

o Ensure that your site complies with PCI DSS (Payment Card Industry
Data Security Standard) requirements, especially if you handle credit
card transactions directly. This includes proper encryption, secure
storage of cardholder data, and regular testing of security systems.

Conclusion
By supporting a variety of secure payment methods and implementing robust
security measures, your perfume eCommerce website can provide a safe and
seamless shopping experience for customers. Regularly reviewing and updating your
security practices will help maintain customer trust and protect sensitive information.
●
8. Shipping and Returns
Clear and concise shipping and return policies are essential for ensuring customer
satisfaction and building trust in your perfume eCommerce business. This section
outlines your shipping policies and the procedures for returns and exchanges.

Shipping Policies
Shipping policies define the logistics of how products will be delivered to customers
and set their expectations for costs and timelines.

1. Define Shipping Rates and Delivery Times

● Shipping Rates:
o Clearly specify the shipping rates associated with different delivery
options. Consider implementing the following structures:
● Flat Rate Shipping: Offer a fixed shipping fee regardless of order
size.
● Variable Rates: Base shipping fees on the weight or value of the
order. This can be calculated automatically during the checkout
process.
● Free Shipping Options:
o Consider offering free shipping for orders over a certain amount (e.g.,
$50 or $75) to encourage larger purchases. Clearly display this offer on
product pages and at checkout.
● Delivery Times:
o Provide estimated delivery times for each shipping method. For example:
● Standard Shipping: 5-7 business days.
● Expedited Shipping: 2-3 business days.
● International Shipping: 7-21 business days, depending on the
destination.
● Communication:
o Include estimated delivery times on the checkout page, ensuring
customers can see their expected delivery dates before completing
their purchase.

2. Offer Options for Standard, Expedited, and

International Shipping.
● Shipping Methods:
o List all available shipping methods during checkout. Common options
include:
● Standard Shipping: Cost-effective but slower delivery.
● Expedited Shipping: Faster delivery for a higher cost, catering to
customers who need their orders quickly.
 ● International Shipping: Ensure you outline available countries
and any specific terms, including potential customs duties or
taxes.
● Carrier Information:
o Specify the carriers you use (e.g., UPS, FedEx, USPS) and their reliability.
Provide tracking information for all orders, enabling customers to
monitor their shipments.
● Shipping Restrictions:
o Clearly indicate any shipping restrictions, such as:
● Certain products not eligible for international shipping.
● Locations where shipping may not be available.

Return and Exchange Process

A clear and transparent return policy helps manage customer expectations and can
enhance satisfaction even when issues arise.

1. Clearly Outline the Return Policy on the Website

● Return Window:
o Define the time frame within which customers can return products. A
common policy is 30 days from the date of delivery. Specify that items
must be unused, unopened, and in their original packaging.
● Non-Returnable Items:
o Clearly state any exceptions to the return policy, such as:
● Items that have been opened or used.
● Gift cards or personalized items that cannot be returned.
● Refund Policy:
o Specify how refunds will be processed. For example, refunds can be
issued to the original payment method or as store credit. Include the
processing time for refunds (e.g., 5-10 business days after the return is
received).
2. Provide Instructions for Initiating Returns or Exchanges
● Initiating a Return:
o Include a step-by-step guide on how customers can initiate a return. This
can be presented as follows:
1. Log in to Account: Customers should log in to their accounts on
the website.
2. Access Order History: Navigate to the "Order History" section.
3. Select Item: Choose the item they wish to return and click on the
“Return” button.
4. Fill Out Return Form: Complete the return form, specifying the
 reason for the return and whether they would like a refund or
exchange.
5. Print Return Label: Provide an option to print a prepaid return
shipping label (if applicable).
● Return Shipping:
o Indicate whether return shipping costs are covered by the customer or if
you offer free return shipping (e.g., for defective items). Provide clear
instructions on how to package items for return to ensure they arrive in
good condition.
● Exchanges:
o Outline the process for exchanges, including:
1. Customers should follow the same return process to send back
the original item.
2. After the return is processed, guide customers on how to place a
new order for the desired item.
9. Analytics and Reporting
Tracking Performance
Monitoring website’s performance provides insights into user behavior, sales trends,
and areas for improvement.

1. Use Google Analytics

● Setup:
o Create a Google Analytics account and set up a property for your
eCommerce website. Follow the instructions to integrate the Google
Analytics tracking code into your website. Most platforms (like Shopify,
WordPress, etc.) provide plugins or built-in options to simplify this
process.
● Goals and E-commerce Tracking:
o Configure goals in Google Analytics to track specific actions (e.g.,
completed purchases, newsletter sign-ups). Set up Enhanced E-
commerce tracking to gain deeper insights into product performance,
user interactions, and sales funnel behavior.
● Monitoring Key Metrics:
o Regularly review the following key metrics:
● Traffic Sources: Understand where your visitors are coming from
(organic search, social media, direct traffic).
● User Behavior: Track metrics such as pages per session, average
session duration, and bounce rate to gauge engagement.
● Conversion Rates: Monitor the percentage of visitors who
complete a purchase and identify which pages have high drop-
off rates.
● Custom Reports:
o Create custom reports to focus on specific KPIs relevant to perfume
eCommerce business, such as:
● Performance of specific product categories.
● User demographics and geographic location.

2. Review Sales Reports

● Sales Performance:
o Use your eCommerce platform’s reporting tools (e.g., Shopify Analytics,
WooCommerce Reports) to review sales data regularly. Key reports to
analyze include:
● Total Sales: Measure overall revenue over specific periods (daily,
weekly, monthly).
● Best-Selling Products: Identify top-performing products based on
sales volume and revenue. This helps you understand customer
 preferences and adjust your inventory or marketing strategies
accordingly.
● Customer Insights:
o Analyze customer purchasing patterns to identify trends, such as peak
buying times, popular product combinations, and repeat customers.
● Inventory Management:
o Use sales reports to optimize inventory levels. Identify slow-moving
items that may require discounts or promotions to clear stock.

A/B Testing
A/B testing, or split testing, allows you to experiment with different website elements
to determine which versions perform better.

1. Conduct Tests
● Testing Objectives:
o Define clear objectives for your A/B tests. Common goals include
improving conversion rates, increasing average order value, or
enhancing user engagement.
● Elements to Test:
o Identify elements to test on your website, including:
● Layouts: Test different page layouts for product pages, category
pages, and the checkout process.
● Promotions: Experiment with various promotional messages,
discounts, and calls-to-action (CTAs).
● Product Descriptions: Test variations in product descriptions to
determine which formats (length, style, detail) resonate more
with customers.
● Test Groups:
o Split your website traffic into two or more groups. Ensure that the groups
are statistically significant and similar in characteristics to minimize
biases.

2. Analyze Results
● Performance Metrics:
o Monitor relevant metrics to determine the effectiveness of each
variation. Key metrics to analyze include:
● Conversion Rate: Compare the conversion rates between the test
versions.
● Average Order Value: Assess if one version leads to higher
average order values.
● Bounce Rate: Analyze if one layout or description reduces
bounce rates compared to others.
 ● Statistical Significance:
o Ensure that your results are statistically significant before making
decisions based on the test outcomes. Use tools like Google Optimize
or other A/B testing software to assess significance.

3. Implement Changes
● Optimization:
o Based on the results of your A/B tests, implement the winning variations
on your website. This can lead to improved user experiences and
increased sales.
● Continuous Testing:
o Make A/B testing an ongoing process. Regularly test new ideas, as
consumer preferences and behaviors may change over time.
Continuously optimizing your site will help you stay competitive in the
eCommerce landscape.
.

10. Troubleshooting
Despite thorough testing and preparation, issues can occasionally arise on your
eCommerce website. This section outlines common problems users may encounter,
along with effective solutions to resolve them.

Common Issues and Solutions

Issue 1: Customers Unable to Complete Checkout
Symptoms:
● Users report that they cannot finalize their purchases.
● Error messages may appear during the payment process.
● Cart contents disappear unexpectedly.
Potential Causes:
● Issues with the payment gateway settings.
● Missing SSL certificate leading to security warnings.
● Browser compatibility issues.
Solution Steps:
1. Check Payment Gateway Settings:
o Navigate to the payment gateway integration section in your admin
panel (e.g., Stripe, PayPal).
o Ensure that the API keys are correctly configured and that you are using
the appropriate environment (live vs. test).
o Review any recent updates or changes made to the payment gateway
settings.
 2. Verify SSL Installation:
o Ensure that your website is using HTTPS. Check for a padlock icon in the
browser address bar.
o If HTTPS is not enabled, contact your hosting provider to set up an SSL
certificate.
o Test the checkout process again after enabling SSL to confirm that users
can proceed securely.
3. Browser Compatibility:
o Check if the issue is isolated to specific browsers or devices. Encourage
users to update their browsers or try a different one.
o Use browser developer tools (F12) to inspect console logs for any
JavaScript errors during the checkout process.
4. User Feedback:
o Implement a feedback form on the checkout page to gather details from
users experiencing issues. This information can help diagnose the
problem more effectively.

Issue 2: Products Not Displaying Correctly

Symptoms:
● Product images may not load or appear distorted.
● Descriptions and details are missing or incorrectly formatted.
● Users are unable to find specific products.
Potential Causes:
● Caching issues causing outdated versions of the page to load.
● Problems with image uploads or file paths.
● Incorrect product settings in the admin panel.
Solution Steps:
1. Clear Cache:
o Instruct users to clear their browser cache to ensure they are viewing the
latest version of the website.
o As an administrator, clear the website cache from your content
management system or caching plugin.
2. Verify Image Uploads:
o Check the media library to ensure that all product images are correctly
uploaded.
o Verify that image file paths are correct in the product listings. Navigate to
the product management section and edit any entries with broken
images.
3. Check Product Settings:
 o Go to the product management section in the admin panel.
o Review the settings for affected products to ensure all fields (name,
description, price, category) are filled out correctly.
o If the product is set to “draft” or “private,” change its status to
“published” to make it visible to customers.
4. Test Across Devices:
o Use multiple devices (desktop, tablet, mobile) and browsers to check how
products display.
o If the issue persists, consult your web development team or hosting
provider to investigate further.

Additional Tips for Troubleshooting

● Documentation: Maintain detailed logs of issues reported by users and the
steps taken to resolve them. This can help identify patterns and prevent future
occurrences.
● Regular Maintenance: Schedule routine checks for all website functionalities,
including payment processing, product displays, and site speed. This
proactive approach helps catch issues before they affect users.
● User Support: Ensure that your customer support team is trained to handle
common issues effectively. Providing them with scripts and FAQs can
streamline the troubleshooting process.

FAQs
1. How do I reset my password?
If you've forgotten your password or wish to reset it, follow these steps:
1. Navigate to the Login Page:
o Go to the login page of the website. You can find this option in the top
right corner of the homepage.
2. Click on "Forgot Password?":
o Below the login fields, you’ll see a link that says “Forgot Password?”
Click on this link to initiate the password reset process.
3. Enter Your Email Address:
o You will be prompted to enter the email address associated with your
account. Ensure that you enter the correct email address to receive the
reset link.
4. Check Your Email:
o After submitting your email address, check your inbox for a password
reset email. This email will contain a link to reset your password. If you
don’t see the email, check your spam or junk folder.
5. Follow the Reset Link:
 o Click the link in the email. This will direct you to a page where you can
create a new password.
6. Create a New Password:
o Enter your new password, making sure it meets any specified security
criteria (such as minimum length and character types). Confirm the
new password by entering it again in the provided field.
7. Log In:
o After successfully resetting your password, return to the login page and
enter your email address along with the new password to access your
account.
If you encounter any issues during this process, please contact our customer support
team for assistance.

2. Can I change my order after placing it?

Yes, you can change your order, but it’s important to act quickly. Here’s how to
proceed:
1. Contact Customer Service:
o Reach out to our customer service team as soon as possible. You can do
this through:
● Email: Send an email to support@[yourperfume].com with your
order number and details of the changes you wish to make.
● Phone: Call our customer service hotline at [Your Phone Number]
during business hours.
● Live Chat: If available, use the live chat feature on our website
for immediate assistance.

2. Provide Order Details:

o When contacting customer service, make sure to include your order
number and a clear description of the changes you wish to make (e.g.,
changing the shipping address, modifying product quantities, or
substituting items).

3. Timeliness:
o To ensure that your request can be accommodated, please contact us
within [insert time frame, e.g., one hour] of placing your order. Once an
order is processed for shipping, we may be unable to make changes.

4. Confirmation:
o After your request is processed, you will receive a confirmation email
outlining the changes made to your order.
Important Note:
If your order has already been shipped, you will not be able to make changes.
However, you can initiate a return once you receive the item according to our return
policy.

11. Support and Contact Information

Providing clear and accessible support options is crucial for enhancing customer
satisfaction and addressing inquiries efficiently. Below are the various ways
customers can reach out for assistance regarding their orders, account issues, or
general inquiries about your perfume eCommerce website.

Contact Methods
1. Email Support
● Email Address: support@yourperfumewebsite.com
● Response Time: We strive to respond to all email inquiries within 24 hours.
During peak times (e.g., holidays, sales), response times may vary slightly.
How to Use:
● To ensure a faster response, include your order number (if applicable) and a
detailed description of your issue or question.
● Attach any relevant screenshots or documentation that can help our support
team understand your inquiry better.

2. Phone Support
● Phone Number: +1 (800) 555-0199
● Availability: Our customer support hotline is open Monday through Friday
from 9 AM to 5 PM (EST).
How to Use:
● When calling, please have your order number and account details ready to
expedite the process.
● If your call is not answered immediately, feel free to leave a voicemail, and
our team will return your call as soon as possible.

3. Live Chat Support

● Availability: Live chat support is available on our website during business
hours: 9 AM to 5 PM (EST), Monday to Friday.
How to Use:
● Click on the chat icon located in the bottom right corner of the website to
initiate a conversation with a support representative.
● Provide your name and a brief description of your inquiry to help our team
 assist you more effectively.
● If all representatives are busy, you may be given an option to leave a
message, and we will respond to you via email.

Additional Support Resources

● Help Center: Visit our Help Center for a comprehensive database of articles
and guides on common issues, account management, shipping policies, and
more.
●
Objects
There are three main objects on an ER Diagram:

1. Entities
2. Relations
3. Attributes.

Entities
An entity is a concept or object in the database. Entities are concepts within the data
model. Each entity is represented by a box within the ERD. Entities are abstract
concepts, each representing one or more instances of the concept in question. An
entity might be considered a container that holds all of the instances of a particular
thing in a system. Entities are equivalent to database tables in a relational database,
with each row of the table representing an instance of that entity.

Attributes
The Supplier Name, Supplier Address, Telephone Number etc. A given attribute
belonging to a given entity occurrence can only have one value. Therefore, if a
supplier could have more than one address or telephone number then this should be
determined before defining the attributes of that entity type. In this example the
defined entity may require two or three address and/or telephone number attributes.
It is the maximum practical instances of a given attribute that should be catered for
in the entity type definition.
Relationships
Relations are the connections between two or more entities. Relationship lines
indicate that each instance of an entity may have a relationship with instances of
the connected entity, and vice versa. Each entity type can always be described in
terms of attributes, and these attributes will apply to all occurrences of that given
entity type
FLOWCHART

Online
Shopping
Portal Login /
Database Index

Products /
Cart /
Authenticati reply Reques Shopping
onn t
(Acknowledgeme
nt)

Operation/
data
processing
 (Approved/Reject)

(Acknowledgeme Payment /
Payment /
nt)
Checkout Submissio

(0 level DFD)

User
Details
For Registration
Register Form

Username Exists

Database

Success

Login orm
User Request

For Login

Access Denied

Not Authenticate

Database Buy Products

Authenticate
 User
Request

For Buying Product:

User’s
Database Cart

Payment Details
Checkout
E-R Diagram
USER MANUAL

DEFINITION, ACRONYMS, ABBREVIATIONS

● Browser: A software application used to locate and display web pages.

● Database: A database that stores data. It is a collection of interrelated data

that contains information relevant to enterprise.

● MYSQL: Most widely used query language for creating database.

● Internet: Worldwide networks of computers from where anyone can take

information.

● Homepage: The first page when you go to a worldwide website on internet.

● HTML: It is a computer language specifying the content & formats of web

document .It allows additional text to include codes that define fonts, layouts,
graphics & hypertext.

● PHP: It is called Hypertext Pre-Processor.

● Webpage: pages of information placed on network that may contain text,

graphics, images, moving pictures, sound files & other type of electronic
information.

● Website: Collection of files called webpage, which can contain text & images.

● DBMS: A collection of computer program that allow storage, modification,

extraction of information from database.

● SQL: It is a standard interactive & programming language for getting

information & updating database..
 ●
● FAQ Section: Before reaching out, check our FAQs [link to FAQ section] to see
if your question has already been answered.

Customer Feedback
We value your feedback! After interacting with our support team, we encourage you
to share your experience through our feedback form [link to feedback form]. Your
insights help us improve our services and provide better support.

TEST CASES

LOGIN FOR USER

Serial Description Expected Actual Result Result

No Result

1. This page contains 2 User home Respective Passed

fields user name and page should user home
password and a open after page is
login button to successful opening after
submit the login. successful
information. User is login by user.
entering correct
information.

2. If either user name or An error When wrong Passed

password is filled message information is
incorrect or left blank. should be entered by
displayed and user then an
user should error message
be asked fill is displayed.
the
information
again.
USER REGISTRATION PAGE

Serial Description Expected Actual Result Result

No Result

1. User registration page After After Passed

1 consist of detail submitting submitting
information about information information
User and a submit User User
button to submit the registration registration
information .Here user page 2 should page 2 is
is entering correct be displayed. displayed.
information.

2. If the information An error An error Passed

entered by user in message message is
incorrect or left should be occurred if
somewhere blank. displayed and the
ask the user information is
to fill the incorrect or
information left blank.
again.