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    Screenshot 2024-10-22 at 9.23.28 PM

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1 views2 pages

    Screenshot 2024-10-22 at 9.23.28 PM

    Uploaded by

    kunalvaja555
    Kb

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    For Assistance Operator Contact:

    9904944076

    PNR Ticket ID Order ID

    196637467 23CBHB2 24202511002

    Departure Arrival

    AMRELI ANKLESHWAR
    7:45 PM, Sat, 26 Oct 2024 5:30 AM, Sun, 27 Oct 2024

    Bus Operator Name Driver Contact & Vehicle Number


    Vijay Travels (Surat) You will get the driver contact
    number and vehicle number 30 mins
    to 1 hour before departure

    Boarding Point Dropping Point


    Guru dat Petrol pump Lathi chokdi Valiya Chokdi Ashirwad Hotel
    Guru dat Petrol pump Lathi Valiya Chokdi Ashirwad Hotel
    chokdi,9904944076

    Reporting Time Boarding Time


    7:30 PM 7:45 PM

    Bus Type
    2 X 1 (36) FULL SLEEPER

    Traveller Details
    1. Vasava Vatsal Male Seat No: 5

    Fare & Payment Details

    Base Fare (1 Traveller): ₹ 500

    Paytm Discount : - ₹ 42

    Operator GST : ₹ 25

    Total Amount Paid : ₹ 483

    Promo Applied NEW2BUS

    Cancellation Policy:
    a. Cancellation charges are calculated on the actual fare of the ticket, if any discount
    coupons are used while purchasing the ticket, the discounted value would be used to
    calculate the refund amount when a ticket is cancelled.
    b. Cancellation policy is calculated based on the scheduled departure time of the bus
    service (i.e. service start time). Service start time: 7:45 PM

    Refund
    Time of Cancellation Refund Amount
    percentage

    Cancelled before Thu, 24


    85% ₹ 446.25
    Oct 7:44 PM

    Between Thu, 24 Oct 7:45


    PM and Fri, 25 Oct 7:44 50% ₹ 262.50
    PM

    Between Fri, 25 Oct 7:45


    PM and Sat, 26 Oct 1:44 40% ₹ 210.00
    PM

    Non refundable After Sat,


    Non-refundable Non-refundable
    26 Oct 1:45 PM
    Terms and Conditions:

    Paytm is only a bus ticket booking platform. It does not operate bus services of its own.
    In order to provide a comprehensive choice of bus operators, departure times and prices
    to customers, it has tied up with many bus operators and service providers.
    a. Child Policy: It is mandatory for children above the age of 3 years to have a bus
    ticket unless the bus operator specifies otherwise in their terms and conditions.
    b. Luggage Policy: A passenger may carry up to 20 kilograms of luggage. In the event
    the passenger carries additional luggage than what is specified above, the bus operator
    may charge as per his Policy.
    c. Pet Policy: Pets are not allowed.
    d. Liquor Policy: Carrying or consuming liquor inside the bus is strictly prohibited. Bus
    Operators reserve the right to deboard drunk passengers. In such scenarios, a refund is
    not applicable.
    e. Amenities on the buses as shown on Paytm have been configured and provided by the
    bus service provider (bus operator). These amenities will be provided unless there are
    some exceptions on certain days. Please note that Paytm provides this information in
    good faith to help passengers to make an informed decision. Provision of video, air
    conditioning and any such other services mentioned by Paytm’s travel partners in the
    buses is their own responsibility. Any refunds/claims due to non-functioning or un-
    availability of these services needs to be settled directly with the bus service provider.
    f. In case a booking confirmation e mail and SMS gets delayed or fails because of
    technical reasons or as a result of incorrect e mail ID/phone number provided by the
    user, etc., a ticket will be considered ‘booked’ as long as the ticket shows up on the
    confirmation page of the Paytm Platform.
    g. For any issues relating to cancellation or refund, the passenger may contact Paytm
    within 10 days of date of travel, beyond which period request would not be processed.
    h. Paytm may call the mobile phone number provided by You while registering with the
    Paytm Platform, or any updated mobile number subsequently provided by You on the
    Paytm Platform, or contact You via e-mail, for the purpose of collecting feedback from
    You regarding Your travel bookings, including but not limited to the bus facilities and/or
    services of the bus operator.

    Documents required:
    a. A copy of the ticket (a printout of the ticket or the printout of the ticket e mail).
    b. Identity proof (Aadhaar Card, Driving license, Student ID card, Company ID card,
    Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board
    the bus.

    Paytm is responsible for:


    a. Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its
    network of bus operators
    b. Providing refund and support in the event of cancellation.
    c. Providing customer support and information in case of any delays / inconvenience.

    Paytm is not responsible for:


    a. The bus operator’s bus not departing/reaching on time.
    b. The bus operator’s employees being unprofessional or engaging in unlawful conduct.
    c. The bus operator’s bus seats, etc., not being up to the customer’s expectation.
    d. The bus operators expectation.
    e. The bus operator canceling the trip due to unavoidable reasons.
    f. The baggage of the customer getting lost / stolen / damaged.
    g. The bus operator changing a customer's seat at the last minute to accommodate a
    lady / child.
    h. The customer is waiting at the wrong boarding point (please call the bus operator to
    find out the exact boarding point if You are not a regular traveler on that particular bus
    or route).
    i. The bus operator changing the boarding point and/or using a pick-up vehicle at the
    boarding point to take customers to the bus departure point.
    j. Any kind of journey inconvenience, injury or death, caused during the journey or
    flowing from the journey.
    k. Any transaction outside of Paytm that happens between the operator and passenger.

    For Assistance:

    Operator Contact Paytm Helpline 24x7 Paytm Care


    Contact for travel-related Contact for booking-related, Avail our 24x7 Paytm Help
    details like driver's contact, refund-related, cancellation- Section to get all your
    vehicle details related, or any other issues queries resolved quickly
    9904944076 0120 4880880 (24x7) Click here

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