Airport procedures

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Airport Procedures

Check-In

The FLIGHT TICKET by itself won’t be enough for you to board the plane. You need a BOARDING PASS that
includes your seat numbers (do you prefer WINDOW or AISLE?), departure times and GATES.

The check-in process is split into three parts:

1. The actual check-in: Provide confirmation with the ticket and your ID card or passport.
2. Handing down your luggage. The BAGGAGE will be TAGGED and sent. Earlier, you should ensure the size
and weight of your luggage falls within the ALLOWANCE. Any PIECE overweight will be charged an EXESS
BAGGAGE FEE.
3. Issuing your boarding pass.

What is Web Check-in


Web Check-in allows you to do the check-in process online before you reach the airport.
What are the advantages of Web Check-in?
1. You can avoid standing in a check-in queue at the airport
2. You’ll get the eBoarding pass on web check-in.
3. You may get to choose the seat of your preference before reaching the airport itself.

Security Check

1. Present yourself for the SECURITY CHECK. Keep your ID along with your boarding pass throughout the
process.
2. Place your CARRY-ON BAGGAGE along with metallic objects and electronic items in the tray assigned for
electronic screening
3. In case of having a metallic unit in your body (for medical purposes ex: pacemaker, artificial joint) keep a
doctor’s certificate in hand for the same.
4. Go to the end of BAGGAGE SCREENING and claim your possessions and effects. If it’s a domestic flight,
proceed into the “AIRSIDE” TERMINAL. In case of an international flight, proceed towards Immigration and
Customs controls.

Immigration and Customs at Departure

If you are booked on an international flight, you may be subjected to an Immigration and CUSTOMS check
for both during Departures and Arrivals.

• Check beforehand to make sure that you are not carrying BANNED items with you (Exotic pets, food and
plant items, etc are usually not allowed to reduce the risk of spreading infections). In some countries merely
showing up with customs banned substances can result in PROSECUTION. So thoroughly read the related
guidelines before embarking on your journey.

• The amount of money you can carry in hand during domestic/international flight travel is strictly
regulated by the apex monetary authority of the country. It is prudent to check that limit.

Waiting Area / Lounge

You’ve got through security and are in the secure area (finally!). What to do now :
If interested, go through the DUTY FREE SHOPS & restaurants there. If you want to wait in comfort, then
head to a lounge for those extra facilities. If you have free access you should head straight there rather than
waiting at the gate. If you don’t, some airlines allow one-day lounge entry for a fee.

Departure

Head to the gate assigned. Boarding closes 10–20 minutes before departure and late passengers would be
called by name at least twice before closing the flight. Once the flight is closed, no more people would be
allowed to BOARD. Board the aircraft through the AIRBRIDGE or take the bus to the plane if it is not by the
gate.

Takeoff
The FLIGHT ATTENDANT /AIR HOSTESS welcomes you as you walk the red carpet towards your seat.
1. Place your bags in the OVERHEAD LOCKER/COMPARTMENT.
2. Switch your mobile device to AIRPLANE MODE.
3. Get comfortable in your seat and listen to the SAFETY INSTRUCTIONS provided by the flight staff.
4. FASTEN YOUR SEAT BELT for it’s finally time for the main event.

3,2,1…0! The engine revs up with a roar, the plane gradually gathers speed, as you look out of the window,
the RUNWAY TARMAC is a blur, you have now attained the speed for liftoff and you are TAKING OFF!

In-Flight

Wait for your seat belt sign to go green. Now you can remove them. Get engaged with the IN-FLIGHT
AMENITIES provided for your entertainment or relax and enjoy the vistas below.

Touchdown

The second most exciting part of air travel after takeoff, prepare to feel a slight bump as your plane LANDS
on the runway. Once it TAXIES to its BAY, LOOSEN you seat belt, pick your had luggage and allow the flight
staff to guide you towards the exit to DISEMBARK.

Immigration and Customs at Arrival


Before you exit the airport, you’d have to face immigration and customs a final time. Although each country
has its own immigration and customs procedures, you can, in general, expect the following;

1. The immigration area will have different lines for host country nationals and other country travellers. So
pay attention and stand in the correct line.
2. Avoid using any electronics like mobile phones or cameras in the immigration area. They may be
confiscated by the authorities there, especially in the US.
3. Your documents like Passport, Visa etc will be reviewed by the officials. Keep them handy.
4. You will be asked questions regarding the nature of your visit. Answer them calmly and state the truth.

You’ll then be moved to Customs. Usually, a CUSTOMS DECLARATION FORM will be provided to you in-
flight. It will have a list of banned and restricted items, so if you have any such items declare them truthfully
in the form. If later the customs officials were to find such items in your luggage and you have not declared
them in the form, it might result in a severe penalty.

The Climax

Now that you’ve braved everything, what are you waiting for! Go to the BAGGAGE CLAIM AREA, grab your
pieces of luggage from the CAROUSEL and head for the exit. Happy Holidays!

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