### Job Analysis: Supply Chain Manager at HUL (Hindustan Unilever Limited)

### **Job Title: Supply Chain Manager**

#### **Location in the Organizational Chart:**

- **Reports to**: Director of Supply Chain/Head of Supply Chain

- **Supervises**: Supply Chain Coordinators, Logistics Managers, Inventory Managers, Warehouse

Managers, Demand Planners, and other supply chain staff

- **Peer Roles**: Managers of Procurement, Manufacturing, Distribution, and Sales

- **Subordinate Roles**: Operational team members in logistics, warehousing, planning, and

customer service.

---

### **Job Description**

**Objective:**

The Supply Chain Manager is responsible for managing the end-to-end supply chain operations of
the company, ensuring that the flow of goods, services, and information is optimized to meet
customer demand, control costs, and ensure sustainability. The role involves strategic and
operational oversight of procurement, inventory management, production planning, logistics, and
distribution.

#### **Key Responsibilities:**

1. **Supply Chain Strategy Development**:

- Design and execute supply chain strategies aligned with business goals.

- Develop and monitor KPIs for performance measurement (e.g., inventory turnover, order
fulfillment rates, lead times).

2. **Demand Planning and Forecasting**:

- Oversee the demand forecasting process in collaboration with sales and marketing teams.

- Develop accurate short- and long-term demand forecasts using statistical and historical data.
3. **Procurement and Supplier Management**:

- Work closely with the procurement team to ensure raw materials and products are sourced cost-
effectively and meet quality standards.

- Manage supplier relationships to ensure continuity of supply and resolve any supplier-related
issues.

4. **Inventory and Warehouse Management**:

- Oversee the efficient storage and movement of goods in warehouses.

- Ensure optimal inventory levels are maintained to minimize costs while preventing stockouts or
overstocking.

- Implement inventory control processes, including stocktaking, reorder point management, and
product lifecycle management.

5. **Logistics and Distribution**:

- Optimize logistics to reduce costs and improve service levels, ensuring timely and cost-effective
distribution.

- Select and manage third-party logistics (3PL) providers.

- Oversee transportation management, including route optimization, freight negotiations, and

compliance.

6. **Process Improvement**:

- Implement continuous improvement initiatives within the supply chain to enhance efficiency and
reduce waste.

- Drive cost-saving projects by identifying and eliminating inefficiencies in the supply chain
processes.

7. **Team Leadership and Development**:

- Lead and develop the supply chain team, providing guidance, training, and support to improve
performance.

- Foster a collaborative environment across cross-functional teams such as sales, marketing,

procurement, and finance.

8. **Compliance and Risk Management**:

- Ensure supply chain operations comply with local and international regulations and corporate
policies.
 - Manage supply chain risks by identifying vulnerabilities and implementing mitigation strategies.

9. **Technology and Systems**:

- Utilize ERP systems (e.g., SAP, Oracle) and other technologies to streamline supply chain functions.

- Stay updated on the latest advancements in supply chain technology and implement innovations
to drive efficiency.

10. **Reporting and Analysis**:

- Provide regular reports on supply chain performance to senior management.

- Analyze trends, bottlenecks, and data to make informed decisions.

---

### **Job Specifications**

#### **Required Knowledge:**

1. **Supply Chain Management**:

- Deep understanding of supply chain principles including inventory management, procurement,

logistics, and distribution.

- Knowledge of demand forecasting, production planning, and transportation optimization.

- Familiarity with Lean, Six Sigma, or other process improvement methodologies.

2. **Technology and Systems**:

- Proficiency in ERP systems (SAP, Oracle, etc.).

- Familiarity with supply chain management software and tools (e.g., JDA, Manhattan, Kinaxis).

- Competence in data analysis and reporting tools (Excel, Tableau, Power BI).

3. **Regulatory and Compliance Knowledge**:

- Understanding of industry regulations, including import/export, safety, and environmental

standards.

- Knowledge of sustainability practices within the supply chain (e.g., green logistics, waste
reduction).
#### **Required Skills:**

1. **Leadership and Team Management**:

- Ability to lead cross-functional teams and drive alignment on supply chain goals.

- Strong interpersonal and communication skills to influence and collaborate with stakeholders at
all levels.

2. **Analytical and Problem-Solving**:

- Ability to analyze complex data, identify trends, and develop actionable insights.

- Strong decision-making ability in high-pressure situations.

3. **Project Management**:

- Ability to manage multiple projects simultaneously, meeting deadlines and budget constraints.

- Experience in implementing process changes or supply chain transformations.

4. **Negotiation Skills**:

- Strong negotiation skills with suppliers, vendors, and third-party logistics providers.

- Ability to resolve disputes and manage supplier relationships effectively.

#### **Required Abilities:**

1. **Strategic Thinking**:

- Ability to align supply chain operations with organizational strategy and anticipate future business
needs.

- Ability to foresee risks and design strategies to mitigate them.

2. **Attention to Detail**:

- Precision in managing inventory, procurement, and other operational aspects to avoid costly
errors.

- Monitoring and ensuring compliance with supply chain processes and standards.

3. **Adaptability**:
 - Ability to adapt to changing business environments, market demands, and technological
advancements.

- Ability to drive change and innovation within the organization.

4. **Collaboration**:

- Ability to collaborate with various internal departments (sales, finance, manufacturing) and
external partners (suppliers, logistics providers).

- Strong relationship-building skills.

---

### **Authority and Span of Control**

#### **Authority**:

- **Decision-Making**: The Supply Chain Manager holds authority to make decisions regarding
inventory management, procurement, and logistics strategy. They have the autonomy to select
suppliers, approve procurement contracts, and optimize distribution strategies.

- **Budget Authority**: They have significant authority over supply chain budgets, ensuring that
costs are kept within company targets while maximizing operational efficiency.

- **Process Changes**: They have the authority to implement changes to supply chain processes and
introduce new technologies, provided they align with organizational goals.

#### **Responsibilities**:

- **Operational Efficiency**: Ensure day-to-day operations of the supply chain are carried out
efficiently and effectively.

- **Cost Control**: Manage and minimize operational costs while ensuring high service levels.

- **Risk Management**: Identify and mitigate risks in the supply chain.

- **Continuous Improvement**: Drive initiatives to enhance supply chain processes and overall
performance.

#### **Span of Control**:

- The Supply Chain Manager oversees a team of direct reports including inventory managers,
demand planners, logistics managers, and warehouse managers.
- The span of control will typically involve between 5 to 15 direct reports, depending on the size and
complexity of the supply chain in the company.

---

### **Educational Qualifications and Experience**

1. **Education**:

- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related

field (required).

- Master’s degree or MBA in Supply Chain Management or Operations (preferred).

2. **Experience**:

- 5+ years of experience in supply chain management, with at least 2-3 years in a leadership or
managerial position.

- Proven experience working in a fast-paced, large-scale company, ideally in a consumer goods or

FMCG sector.

- Experience with global supply chains and working with multiple suppliers and vendors across
different regions.

3. **Certifications**:

- Certifications like APICS CPIM (Certified in Production and Inventory Management), CSCP
(Certified Supply Chain Professional), or PMP (Project Management Professional) are advantageous.

---

### **Working Conditions**

- **Location**: HUL offices or manufacturing facilities in major locations (e.g., Mumbai, Bangalore,
Delhi).

- **Travel**: Occasional domestic and international travel may be required for supplier visits, project
implementations, and logistics management.

- **Work Environment**: The role will require office work and site visits to warehouses,
manufacturing facilities, and logistics centers.
---

### Conclusion

The **Supply Chain Manager** at HUL is a pivotal role responsible for ensuring the efficiency and
optimization of the entire supply chain process, directly impacting the company's ability to deliver
products to customers in a cost-effective and timely manner. The position requires a combination of
strategic thinking, strong leadership, and operational expertise.