Notice of Eligibility Review

ACCESS CENTRAL MAIL CENTER State of Florida

P.O. BOX 1770 Department of Children and Families
OCALA FL 34478

November 18, 2024 Case: 1293591769 Phone: (786) 257-5003

MARIA A ARREDONDO
7225 W 11TH CT 316
HIALEAH FL 33014

Dear Maria A Arredondo,

The following is information about your eligibility.

Food Assistance and/or Cash Assistance

This is a reminder that the last month you will get food assistance and/or cash assistance is December, 2024 unless you
reapply. You or your authorized representative must reapply by the 15th day of December, 2024 to keep getting food
assistance and/or cash assistance without a break. If you have completed a review or returned your interim contact form
within the last 30 days, you do not need to reapply now.

The Department of Children and Families has launched an updated MyACCESS portal. If you have not already created an
account for the new system you will need to do so when you renew your benefits. To create your login and renew your benefits
please visit myaccess.myflfamilies.com .

You can reapply by submitting your review on our web site at myaccess.myflfamilies.com using MY ACCESS Account. If you
are a new user, you will need your case number to register for My ACCESS Account. That number is noted on the top of this
form. After that you can get into your account with the user name and password you choose. Using My ACCESS Account to
complete your review is easy because it displays information you already told us about. Please provide information on any
changes in your household’s situation.

If you received an Interim Contact letter, you can complete that form to continue receiving food assistance and/or cash
assistance, instead of doing a review on line.

If you need help completing your review online, you may visit a Department of Children and Families’ (DCF) Community
Partner or a DCF Office in your area for assistance. To locate a Community Partner go to
www.myflfamilies.com/community-partner-list . To locate a DCF Office, go to www.myflfamilies.com/access-service-centers .

If you are unable to complete your review online, you may call our ACCESS Florida Customer Call Center toll free at
1-866-762-2237 for assistance. We will take your review application as long as it has your name, address, and signature. If
you give us more information, it will help us determine your eligibility more quickly.

Once we receive your review application, we will call or mail you an appointment letter if you need an interview. You are
responsible for rescheduling any appointment you miss.

CM01 FORM : CF-ES 107 01 2011

If everyone in your household is applying for or getting Supplemental Security Income (SSI), you can reapply for food
assistance at the Social Security Office.

If you do not complete your review on line or complete and return your application, and give us verification by the due date,
we will be unable to determine if you are still eligible, and your food assistance and/or cash assistance may stop.

Additional Information For Family-Related Medicaid Recipients:

If you or someone in your household receives Medicaid as a child, pregnant women or a parent or caretaker of a child, your
review may be due at a future date. At that time, we will try to do the review for you by using information from federal and
state data sources. If we cannot do the review without your help, we will send you a letter telling you what you will need to do.
Starting January 1, 2016, certain food assistance recipients will have to meet work requirements to be eligible
to receive food assistance benefits. These recipients are known as Able-Bodied Adults Without Dependents
(ABAWDs).

An ABAWD is an able-bodied adult without a dependent who is age 18 through 49; physically and mentally
able to work; not living and eating with a child under age 18; not pregnant; and not exempt from food
assistance general employment program work requirements.

Beginning in January 2016, if you are identified as an ABAWD, you will be referred to participate in the
SNAP Employment and Training program, operated by local workforce development areas (LWDA) also
known as CareerSource. To find your local LWDA or to learn more about services offered, please visit:
http://www.floridajobs.org/onestop/onestopdir/. The purpose of the employment and training program is to help
food assistance households gain skills and work experience that will lead to self-sufficiency. The LWDA will
contact you about what to do next. Please be sure to follow the instructions in the notice they send to ensure
continued benefits.

When you meet work requirements and work rules, you may continue to receive food assistance benefits, if
otherwise eligible. Meeting work requirements means working and/or attending a LWDA work program or
assigned activity of 20 hours per week (averaged to 80 hours per month).

If you are unable to work or are pregnant, report it as a change in your MyACCESS Account at :
myaccess.myflfamilies.com .

If you do not meet work requirements, you can only get three months of time-limited food assistance during
the 36-month period from January 1, 2016, through December 31, 2018. If your case is closed, you may
become eligible again if you meet work requirements, an exemption or an exception.

If you are identified as an ABAWD and fail to comply with work requirements, or do not meet an exemption or
an exception, a sanction will be imposed that stops food assistance benefits. Any months of food assistance
benefits received during noncompliance will be counted as time-limited months. Minimum sanction periods of
one month for the first noncompliance, three months for the second noncompliance, and six months for the
third and subsequent noncompliance will be applied.

For more information about ABAWD Work Requirements, please visit the Department’s website at:
http://www.myflorida.com/accessflorida/ and click on Food Assistance Program-Work Rules to review
Frequently Asked Questions and Answers.
DCF Services:
For information about your case, you may access your case information quickly and securely:
• through My ACCESS Account at www.myflorida.com/accessflorida,
• receive email notifications by signing up through your MyACCESS Account, or
• call the ACCESS Customer Call Center at (850) 300-4DCF (4323).
• For more information about Medicaid eligibility and applying for Medicaid, please go to
https://www.myflfamilies.com/medicaid .

Fair Hearings: If you disagree with our decision , you have the right to ask for a hearing before a state hearing
officer. You may be represented at the hearing by a lawyer, relative, friend, or anyone you choose. If you want a hearing,
you must ask for the hearing within 90 days from the date at the top of this notice. You may ask for a hearing by
emailing us at appeal.hearings@myflfamilies.com ; by making a request online at
https://www.myflfamilies.com/fairhearings ; by writing to us at Appeal Hearings Section, 2415 North Monroe Street, Suite
400-I, Tallahassee, Florida 32303-4190; by calling the call center; or by coming into a DCF office. If you ask for a
hearing before the date your benefits are scheduled to end or change, your Medicaid benefits will continue at the prior
level until the hearing decision; for all other programs, your benefits may continue at the prior level until the hearing
decision. You may be responsible to repay any benefits if the hearing decision is not in your favor. For Medicaid, you will
not be responsible to repay benefits unless we find that you engaged in fraud or an intentional program violation. Your
appeal will be decided within 90 days of your request. For Medicaid, if you have an urgent health care need (one that
would result in serious harm to your health if not treated soon), you can ask for a faster appeal. Proof of your urgent
health care need may be requested.

If you need information about free legal services, call the ACCESS Customer Call Center toll free at (850)
300-4DCF (4323) for a listing of legal services in your area or you can visit www.floridalawhelp.org.

Information on other services that may be helpful to you can be found at

https://www.myflfamilies.com/services/public-assistance .
Local community partner agencies are available to help you apply for services. To find one near you, go to
www.myflorida.com/accessflorida under “Find Us”. You can search by zip code or county.

Other information that may help you:

• To register or update your voter registration, you can visit www.registertovoteflorida.gov or call the ACCESS
Customer Call Center at (850) 300-4DCF (4323)
• Did you earn less than $63,398 in 2023? You may be eligible for an Earned Income Tax Credit up to $7,430. For
more information on where to find free tax assistance in your area call the IRS at 1-800-829-1040.
• You may be eligible to receive monthly discounts on your phone bill through Florida’s Lifeline Assistance
Program. Call your phone company or the Florida Public Service Commission at 1-800-342-3552 for more
information.
• If you need free help obtaining child support, medical support, establishing paternity, or locating your child’s
parent, call the Florida Child Support Program at (850) 488-KIDS (5437).

For Florida Relay 711 or TTY services, call 1-800-955-8771.

Nondiscrimination Policy:
In accordance with federal civil rights laws and U.S. Department of Agriculture (USDA) civil rights regulations and
policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA
programs are prohibited from discriminating based on race, color, national origin, sex (including gender identity and
sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in
any program or activity conducted or funded by USDA. Programs that receive federal financial assistance from the U.S.
Department of Health and Human Services (HHS), such as Temporary Assistance for Needy Families (TANF), and
programs HHS directly operates are also prohibited from discrimination under federal civil rights laws and HHS
regulations.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large
print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits.
Individuals who are deaf, hard of hearing or who have speech disabilities may contact USDA through the Federal Relay
Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
CIVIL RIGHTS COMPLAINTS INVOLVING USDA PROGRAMS

USDA provides federal financial assistance for many food security and hunger reduction programs such as the
Supplemental Nutrition Assistance Program (SNAP), the Food Distribution Program on Indian Reservations (FDPIR)
and others. To file a program complaint of discrimination, complete the Program Discrimination Complaint Form,
(AD-3027) found online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf , and at any USDA office or
write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy
of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. mail: Food and Nutrition Service, USDA

1320 Braddock Place, Room 334, Alexandria, VA 22314; or
2. fax: (833) 256-1665 or (202) 690-7442; or
3. phone: (833) 620-1071; or
4. email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov

For any other information regarding SNAP issues, persons should either contact the USDA SNAP hotline number at
(800) 221-5689, which is also in Spanish, or call the state information/hotline numbers (click the link for a listing of
hotline numbers by state); found online at: SNAP hotline.

CIVIL RIGHTS COMPLAINTS INVOLVING HHS PROGRAMS

HHS provides federal financial assistance for many programs to enhance health and well-being, including TANF, Head
Start, the Low Income Home Energy Assistance Program (LIHEAP), and others. If you believe that you have been
discriminated against because of your race, color, national origin, disability, age, sex (including pregnancy, sexual
orientation, and gender identity), or religion in programs or activities that HHS directly operates or to which HHS
provides federal financial assistance, you may file a complaint with the Office for Civil Rights (OCR) for yourself or for
someone else.
To file a complaint of discrimination for yourself or someone else regarding a program receiving federal financial
assistance through HHS, complete the form on line through OCR’s Complaint Portal at https://ocrportal.hhs.gov/ocr/ .
You may also contact OCR via mail at: Centralized Case Management Operations, U.S. Department of Health and
Human Services, 200 Independence Avenue, S.W., Room 509F HHH Bldg., Washington, D.C. 20201; fax: (202)
619-3818; or email: OCRmail@hhs.gov . For faster processing, we encourage you to use the OCR online portal to file
complaints rather than filing via mail. Persons who need assistance with filing a civil rights complaint can email OCR at
OCRMail@hhs.gov or call OCR toll-free at 1-800-368-1019, TDD 1-800-537-7697. For persons who are deaf, hard of
hearing, or have speech difficulties, please dial 7-1-1 to access telecommunications relay services. We also provide
alternative formats (such as Braille and large print), auxiliary aids and language assistance services free of charge for
filing a complaint.
This institution is an equal opportunity provider.