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    Butt

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    Abubakr Aurangzeb

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    Butt

    Uploaded by

    Abubakr Aurangzeb
    7 views2 pages

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    © All Rights Reserved
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    7 views2 pages

    Butt

    Uploaded by

    Abubakr Aurangzeb

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Birra Butt

    Lahore, Pakistan • +923249446313


    butt.birra@gmail.com • https://www.linkedin.com/in/birra-butt-46256a1b9

    Motivated and results-driven professional with a proven track record of dedication, reliability, hard work
    and diligence. With a strong work ethic and a passion for excellence, I consistently strive to deliver high-
    quality results in every project undertaken. I am a resourceful problem solver committed to achieving
    organizational goals. Seeking to contribute my skills and enthusiasm to a dynamic team that values
    innovation and versatility.

    PROFESSIONAL EXPERIENCE

    Operations Manager
    Bizmia and Devace, Lahore January 2024 – Present
    Being an Operations Manager, I’m building continuous process improvement into day-to-day operations
    so it can be made more effective.
    • Lead and manage daily operations
    • Develop and implement strategies to improve operational efficiency
    • Monitor KPIs and implement corrective actions as needed
    • Providing guidance and training to employees, so they are familiar with company standards
    and practices
    • Collaborate with cross-functional teams to streamline processes and enhance productivity
    • Assist in budgeting and forecasting activities to support business goals
    • Oversee recruitment and selection processes, including sourcing, interviewing, and
    onboarding
    • Orientation of newly hired resources, explaining all the processes, nature and culture of our
    business
    • Tracking business performance
    • Taking care of employee relations and policy development
    • Conduct training sessions on HR policies and procedures for employees

    Relationship Manager
    InvoZone, Lahore September 2023 – December 2023
    As a Relationship Manager, I was responsible for making sure that all activities were completed
    effectively and in a timely manner.
    • Identifying and communicating customer needs
    • Active participation in building-up strategies for client retention
    • Ensure delivery of complete seamless client focused services
    • Develop & delegate company's management processes and procedures
    • Playing a significant role in planning and organizing, including initiatives geared toward public
    relations
    • Assisting with Proposals, Estimates, Quotations, Financial Plans and Contracts
    • Coordinate with Business Development department and oversee Client Success Management
    operations
    • Directly managing & coordinating with Recruitment and HR Department
    • Planning and assisting of technology specific recruitment
    • Coordinate with Placement Teams and oversee Resource Management and their optimal
    utilization across various projects for maximum revenue generation
    Client Success Manager
    InvoZone, Lahore October 2022 – August 2023
    As a Client Success Manager, I worked as a primary contact person for the clients.
    • Dealing with them directly negotiating to crack business deals
    • Assist clients on any business inquiry
    • Coordinating with the client and technical team on day to day tasks and daily updates
    • Ensuring all pre-startup steps have been completed within the established guidelines
    • Driving upsell and cross sell
    • Responsible for Billing Records & Invoice Processing
    • Active participation in building-up strategies for client satisfaction
    • Managing operations w.r.t. different departments (Engineering, Business Development,
    Finance) and their processing
    • Generating reports for higher management and client as per their business needs and
    requirements
    • Monthly & quarterly assessments and forecast financial performance and operational goals

    Business Operations Executive


    InvoZone, Lahore February 2022 – September 2022
    Key Deliverables:
    • Conducting extensive market research
    • Attending conferences and industry events
    • Managing resources so they can efficiently meet their production targets
    • Accountable for resource resume creation & updating along with their client revisions
    • Interview scheduling between Client and Resource + Interview hosting
    • Creating short and long-term operational goals
    • Coordination with all departments to smoothen up the processing and flow of information
    • Organizational tasks and data extractions for management on need basis

    Business Development Executive


    InvoZone, Lahore September 2021 – January 2022
    Was responsible for;
    • Driving company sales
    • Analysing market trends
    • Collaborating with management on sales goals

    Social Media Manager


    Sherwani Dental and Skin Aesthetics, Lahore December 2020 – July 2021

    Student Consultant
    Study Ease March 2020 – May 2020
    • Advising students regarding loan procedures for educational purposes
    • Guiding students as for study programs with exclusive online modules, full Undergraduate and
    Postgraduate Diploma Awards for fast tracking learners to a UK University degree or qualification

    EDUCATION

    MPhil in Business Administration (Marketing and Branding)


    Kinnaird College, Lahore August 2018 – August 2021

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