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Software Maintenance refers to the process of modifying and updating a software system after
it has been delivered to the customer. This involves fixing bugs, adding new features, and
adapting to new hardware or software environments.
Software maintenance is a continuous process that occurs throughout the entire life cycle of the
software system.
The goal of software maintenance is to keep the software system working correctly,
efficiently, and securely, and to ensure that it continues to meet the needs of the users.
This can include fixing bugs, adding new features, improving performance, or updating the
software to work with new hardware or software systems.
It is also important to consider the cost and effort required for software maintenance when
planning and developing a software system.
It is important to have a well-defined maintenance process in place, which includes testing
and validation, version control, and communication with stakeholders.
It’s important to note that software maintenance can be costly and complex, especially for
large and complex systems. Therefore, the cost and effort of maintenance should be taken
into account during the planning and development phases of a software project.
It’s also important to have a clear and well-defined maintenance plan that includes regular
maintenance activities, such as testing, backup, and bug fixing.
What is DevOps
DevOps: an innovation designed to bridge the gap between software development and IT
operations DevOps is a transformative culture and practice that unites software
development (Dev) and IT operations (Ops) teams. By fostering collaboration and
leveraging automation technologies, DevOps enables faster, more reliable code deployment to
production in an efficient and repeatable manner.
Delivery Pipeline
The pipeline represents the different stages that software goes through before it is released to
production. These stages might typically include:
Build: The stage where the software code is compiled and packaged into a deployable unit.
Test: The stage where the software is rigorously tested to ensure it functions as expected
and identifies any bugs.
Release: The stage where the software is deployed to production for end users.
Feedback Loop
The loop indicates that information and learnings from the production environment are fed
back into the earlier stages of the pipeline. This feedback can be used to improve the software
development process and future releases.
DevOps will remove the “siloed” conditions between the development team and operations
team. In many cases these two teams will work together for the entire application lifecycle,
from development and test to deployment to operations, and develop a range of skills not
limited to a single function.
Teams in charge of security and quality assurance may also integrate more closely with
development and operations over the course of an application’s lifecycle under various
DevOps models. DevSecOps is the term used when security is a top priority for all members of
a DevOps team.
These teams employ procedures to automate labor-intensive, manual processes that were slow
in the past. They employ a technological stack and tooling that facilitate the swift and
dependable operation and evolution of apps. A team’s velocity is further increased by these
technologies, which also assist engineers in independently completing activities (such
provisioning infrastructure or delivering code) that ordinarily would have needed assistance
from other teams.
Benefits of DevOps
1. Faster Delivery: DevOps enables organizations to release new products and updates faster
and more frequently, which can lead to a competitive advantage.
2. Improved Collaboration: DevOps promotes collaboration between development and
operations teams, resulting in better communication, increased efficiency, and reduced
friction.
3. Improved Quality: DevOps emphasizes automated testing and continuous integration,
which helps to catch bugs early in the development process and improve the overall quality
of software.
4. Increased Automation: DevOps enables organizations to automate many manual
processes, freeing up time for more strategic work and reducing the risk of human error.
5. Better Scalability: DevOps enables organizations to quickly and efficiently scale their
infrastructure to meet changing demands, improving the ability to respond to business
needs.
6. Increased Customer Satisfaction: DevOps helps organizations to deliver new features
and updates more quickly, which can result in increased customer satisfaction and loyalty.
7. Improved Security: DevOps promotes security best practices, such as continuous testing
and monitoring, which can help to reduce the risk of security breaches and improve the
overall security of an organization’s systems.
8. Better Resource Utilization: DevOps enables organizations to optimize their use of
resources, including hardware, software, and personnel, which can result in cost savings
and improved efficiency.
Importance of devops :-
DevOps describes a culture and set of processes that bring development and operations teams
together to complete software development. It allows organizations to create and improve
products at a faster pace than they can with traditional software development approaches. And,
it’s gaining popularity at a rapid rate.
Here are the top five reasons why the industry has been so quick to adopt DevOps principles:
When development and operations teams are in separate silos, it’s usually difficult to tell if an
application is ready for operations. When development teams simply turn over an application,
the operations’ cycle times are extended needlessly.
With a combined development and operations team, applications are ready for use much more
quickly. This is important, since companies succeed based on their ability to innovate faster than
their competitors do. In fact, Kevin Murphy from Red Hat estimates that shorter development
cycles translate to bringing an application to market 60 percent faster than with traditional
approaches.
Part of the reason teams experience deployment failures is due to programming defects. The
shorter development cycles with DevOps promote more frequent code releases. This, in turn,
makes it easier to spot code defects. Therefore, teams can reduce the number of deployment
failures using agile programming principles that call for collaboration and modular
programming. Rollbacks are similarly easier to manage because, when necessary, only some
modules are affected.
Time to recover is an important issue, because some failure has to be expected. But recovery is
much faster when the development and operations teams have been working together,
exchanging ideas and accounting for both teams’ challenges during development.
DevOps improves the software development culture. Combined teams are happier and more
productive. The culture becomes focused on performance rather than individual goals. When the
teams trust each other, they can experiment and innovate more effectively. The teams can focus
on getting the product to market or into production, and their KPIs should be structured
accordingly.
It’s no longer a matter of “turning over” the application to operations and waiting to see what
happens. Operations doesn’t need to wait for a different team to troubleshoot and fix a problem.
The process becomes increasingly seamless as all individuals work toward a common goal.
4. Increased Efficiencies
Increased efficiency helps to speed the development process and make it less prone to error.
There are ways to automate DevOps tasks. Continuous integration servers automate the process
of testing code, reducing the amount of manual work required. This means that software
engineers can focus on completing tasks that can’t be automated.
Acceleration tools are another opportunity for increasing efficiency. For example:
Scalable infrastructures, such as cloud-based platforms, increase the access the team has
to hardware resources. As a result, testing and deployment operations speed up.
Build acceleration tools can be used to compile code more quickly.
Parallel workflows can be embedded into the continuous delivery chain to avoid delays;
one team waits for another to complete its work.
Using one environment avoids the useless task of transferring data between
environments. This means you don’t have to use one environment for development, a
different environment for testing, and a third for deployment.
All of the DevOps benefits translate to reduced overall costs and IT headcount requirements.
According to Kevin Murphy from Red Hat, DevOps development teams require 35 percent less
IT staff and 30 percent lower IT costs.
There are multiple DevOps principles which are there for managing successful development
teams. Some of the top 7 DevOps principles for successful development teams are mentioned
below:
1. Collaboration
DevOps refers to the integration of the operation and the development of teams which means
that collaboration is the major part of DevOps. Therefore by working together, the
development team can better configure the software for the operating phase and the operations
to test the software to make sure that it fulfills the needs. Collaboration also depends on the
information sharing practices which is an issue that is discovered while the applications are
being deployed and should be adequately logged so that the other development team can
account for this for future purposes.
4. Automation
The major benefit of the DevOps approach is the speed of the software delivery and the speed
of the patches. This momentum is mainly achieved with automation. The DevOps team has
an objective to automate every single phase of the process from the code reviews to
handoff to provisioning and deployment. This not only does allow the pipeline to move
faster but it also leads to higher job satisfaction among the team members. Therefore they no
longer need to perform manual and tedious tasks rather they can focus on higher order tasks
like planning future improvements and researching new technologies.
5. Regular Improvement
The process of DevOps mainly focuses on a regular improvement and the development
team should regularly focus on the new upgrades and features. The idea of Agile
methodology mainly focuses on incremental releases. The past software development
strategies aim to deliver the perfect product at once. Therefore in execution, it often means that
the software deliveries would be delayed for long periods while the issues are been resolved.
Incremental releases allow the teams to focus on achieving a minimum viable product to meet
the customer’s core use cases as soon as possible. Hence once the MVP is being delivered the
team then shifts to producing features to add additional value to the products and works their
way towards better software.
DevOps Lifecycle:-
is the set of phases that includes DevOps for taking part in Development and Operation group
duties for quicker software program delivery. DevOps follows positive techniques that consist
of code, building, testing, releasing, deploying, operating, displaying, and
planning. DevOps lifecycle follows a range of phases such as non-stop development, non-stop
integration, non-stop testing, non-stop monitoring, and non-stop feedback. Each segment of the
DevOps lifecycle is related to some equipment and applied sciences to obtain the process.
Some of the frequently used tools are open source and are carried out primarily based on
commercial enterprise requirements. DevOps lifecycle is effortless to manipulate and it helps
satisfactory delivery.
7 Cs of DevOps
1. Continuous Development
2. Continuous Integration
3. Continuous Testing
4. Continuous Deployment/Continuous Delivery
5. Continuous Monitoring
6. Continuous Feedback
7. Continuous Operations
1. Continuous Development
In Continuous Development code is written in small, continuous bits rather than all at once,
Continuous Development is important in DevOps because this improves efficiency every time
a piece of code is created, it is tested, built, and deployed into production. Continuous
Development raises the standard of the code and streamlines the process of repairing flaws,
vulnerabilities, and defects. It facilitates developers’ ability to concentrate on creating high-
quality code.
2. Continuous Integration
Continuous Integration can be explained mainly in 4 stages in DevOps. They are as follows:
3. Continuous Testing
Any firm can deploy continuous testing with the use of the agile and DevOps methodologies.
Depending on our needs, we can perform continuous testing using automation testing tools
such as Testsigma, Selenium, LambdaTest, etc. With these tools, we can test our code and
prevent problems and code smells, as well as test more quickly and intelligently. With the aid
of a continuous integration platform like Jenkins, the entire process can be automated, which is
another added benefit.
production servers manually when it has completed testing and the build stages. Here, we’ll
automate the continuous integration processes, however, manual involvement is still required
5. Continuous Monitoring
Once the application is released into the market the end users will use the application and they
will give us feedback about the performance of the application and any glitches affecting the
user experience after getting multiple feedback from the end users’ the DevOps team will
analyze the feedbacks given by end users and they will reach out to the developer team tries to
rectify the mistakes they are performed in that piece of code by this we can reduce the errors or
bugs that which we are currently developing and can produce much more effective results for
the end users also we reduce any unnecessary steps to deploy the application. Continuous
Feedback can increase the performance of the application and reduce bugs in the code making
it smooth for end users to use the application.
7. Continuous Operations
We will sustain the higher application uptime by implementing continuous operation, which
will assist us to cut down on the maintenance downtime that will negatively impact end users’
experiences. More output, lower manufacturing costs, and better quality control are benefits of
continuous operations.
Different Phases of the DevOps Lifecycle
1. Plan: Professionals determine the commercial need and gather end-user opinions
throughout this level. In this step, they design a project plan to optimize business impact
and produce the intended result.
2. Code – During this point, the code is being developed. To simplify the design process, the
developer team employs lifecycle DevOps tools and extensions like Git that assist them in
preventing safety problems and bad coding standards.
3. Build – After programmers have completed their tasks, they use tools such as Maven and
Gradle to submit the code to the common code source.
4. Test – To assure software integrity, the product is first delivered to the test platform to
execute various sorts of screening such as user acceptability testing, safety testing,
integration checking, speed testing, and so on, utilizing tools such as JUnit, Selenium, etc.
5. Release – At this point, the build is prepared to be deployed in the operational
environment. The DevOps department prepares updates or sends several versions to
production when the build satisfies all checks based on the organizational demands.
6. Deploy – At this point, Infrastructure-as-Code assists in creating the operational
infrastructure and subsequently publishes the build using various DevOps lifecycle tools.
7. Operate – This version is now convenient for users to utilize. With tools including Chef,
the management department take care of server configuration and deployment at this point.
8. Monitor – The DevOps workflow is observed at this level depending on data gathered
from consumer behavior, application efficiency, and other sources. The ability to observe
the complete surroundings aids teams in identifying bottlenecks affecting the production
and operations teams’ performance.
Devops and continuous testing:-
Continuous testing is the process of incorporating automated feedback at different stages of the software
development life cycle (SDLC) in support of better speed and efficiency when managing deployments.
Continuous testing is a critical driver behind the effectiveness of continuous integration or continuous
delivery processes and plays a crucial role in accelerating SDLC timelines by improving code quality,
avoiding costly bottlenecks and expediting DevOps processes.
One of the fundamental principles in developing a practical DevOps approach is to bridge the gap
between rapid software delivery and reliable user experiences.
In a DevOps environment, continuous testing is performed automatically throughout the SDLC and works
hand in hand with continuous integration to automatically validate any new code integrated into the
application.
Testing tools are preinstalled with testing scripts that run automatically whenever new code is integrated
into the application. Typically, the tests start with integration testing and move automatically to system
testing, regression testing and user-acceptance testing.
The tests generate data feeds from each application module, and the feeds are analyzed to help ensure that
all modules impacted by the new code perform as expected. If a test fails, the code goes back to the
development team for correction. It is then reintegrated and the testing cycle starts anew.
Once all tests are passed, the application or project moves to the next stage of the SDLC,
typically continuous delivery.
Benefits of continuous testing
Incorporating continuous testing into DevOps processes provides several benefits to growing enterprises.
Better efficiency and higher-quality deployments: Continuous testing provides an automated method
of managing quality assurance and quality interoperation between workflows at each stage of the SDLC.
By integrating continuous feedback loops into user and unit testing modules, developers can receive the
actionable insight they need to improve the compatibility and performance of their code before it gets
deployed. This efficiency resolves disconnections between multiple DevOps team members and supports
accelerated software delivery schedules.
Rapid error discovery and remediation for distributed projects: Today's modern development
architectures are multifaceted and multilayered. Continuous testing helps development teams break down
these complexities by incorporating a scalable, automated testing solution that significantly improves
error discovery and remediation timelines.
Improved user experience: Advanced continuous testing methods can simulate a variety of unique use
cases and troubleshooting scenarios and observe how users respond to them. The insight gathered from
these simulations enables developers to remove the inefficiencies in the user interface earlier and avoid
unwanted surprises after the physical product has been deployed.
Reduced costs due to development-related business disruption: Especially in large interconnected
systems, an error in just one module of an application can have ripple effects that can cause unwanted
downtime, negatively impacting productivity and the bottom line.
Continuous testing involves a spectrum of tests that help ensure system reliability, security,
operations performance and usability. Tests on the spectrum include the following:
Shift-left testing: This approach prioritizes software and system testing early in the SDLC to
help reduce or prevent significant debugging problems down the road.
Shift-right testing: This approach prioritizes testing near the end of the SDLC, with a focus on
improving user experience, overall performance, failure tolerance and functions.
Smoke tests: These tests, which can be manual or automated, provide an initial cursory
screening for conspicuous flaws in software. While smoke tests are not elaborate in their
construction, they still provide a quick and inexpensive solution for the elimination of gross
errors in software.
Unit testing: These are ideal for small-scale stress, load, volume or memory leak checks across
builds to identify degradations in early developmental stages.
Integration and messaging testing: These check for errors when software modules are working
with each other. Continuous testing virtualizes missing dependencies so teams can test how well
the end-to-end processes and scenarios perform collectively. The composite code is then
compiled and started at run time to test whether they perform as expected.
Performance testing: Testing the performance of application software by itself might not take
into account the hardware and middleware in the final production environment. Integrated
system testing is required to effectively assess the overall performance of the solution.
Functional testing: This form of testing checks whether the user experience meets expectations
and whether functional workflows start as needed across a software system. For example, supply
chain software should be able to alert trucks to arrive at factories when inventory is available for
shipping.
The success of DevOps depends on the processes as well as the tools that the teams use to
perform a wide variety of tasks. While there are companies that still rely on manual processes,
those that invest in the tools are better placed to create more reliable and stable applications.
Although the tools alone will not deliver, they play a critical role in improving the development,
testing and deployment processes. Choosing the correct DevOps tools helps in optimizing the
development practices and environment, improving the overall efficiency and speed, reducing
Focus on establishing the essential functionalities that lay the groundwork for your DevOps
journey. Think version control with Git, continuous integration with Jenkins or Bamboo, and
continuous delivery with tools like Spinnaker or GoCD.
Now it's time to graduate from beginner tools and add powerhouses to your arsenal.
Configuration management with Ansible or Chef takes control of your infrastructure.
Infrastructure as code with Terraform empowers you to define and provision infrastructure like a
modern-day architect.
Containerization with Docker and Kubernetes packages your applications like neat little
shipping containers, ready for easy deployment and scaling. And remember monitoring tools
like Prometheus and Grafana to keep a watchful eye on your system's health.
For the DevOps veterans, it's time to fine-tune your pipeline with specialized tools. Performance
optimization takes center stage with Datadog or Dynatrace, helping you identify and eliminate
bottlenecks. Security testing tools like Aqua Security or StackRox become your guardians
against the dark forces of vulnerabilities.
And for those who like to embrace chaos (in a controlled way), tools like Gremlin let you inject
simulated failures to proactively identify and prevent potential issues.
Factors to Consider When Choosing Your DevOps Toolkit:-
Alignment with Needs: Stay blinded by shiny features. Choose tools that solve your pain points
and address your current DevOps stage.
Integration Harmony: Imagine your tools as a rock band; they must play together seamlessly.
Open APIs and pre-built integrations are essential for a smooth workflow.
Scalability Symphony: Your tools should adapt to your ever-changing needs. Can they handle
increased workloads and integrate with future technologies? check out.
Team Skills and Buy-in: Remember, your dedicated team needs to rock these tools, not just
download them. Consider their technical expertise and choose user-friendly options with
available training and support.
Security Features: Prioritize tools that offer robust security features and comply with your
industry regulations. Remember, even the coolest tool can leave you vulnerable if it's not secure.
Open Source vs. Proprietary Puzzle: Open-source tools offer flexibility and cost-effectiveness,
while proprietary ones often provide additional support and features. Choose based on your
budget and specific needs.
Community and Support: A vibrant community and readily available support resources can be
your saving grace when you encounter bumps on the road.
If you are planning to adopt DevOps practices, here are the top DevOps challenges that you
must address in the process and how to overcome them:
Determining the metrics that are the most relevant and useful for a particular organization is
one of the top challenges in transitioning to the DevOps model. That is because a wide range
of metrics is available to measure the effectiveness and efficiency of a DevOps process, such
as deployment frequency, lead time for changes, mean time to recover from failures, and defect
escape rate. However, not all of these metrics may be applicable or valuable for a given
organization, and identifying the metrics important to your organization can be challenging.
You could adopt a data-driven approach to identify and track DevOps metrics. This can
involve using tools such as analytics platforms or dashboards to collect and visualize data on
various aspects of the DevOps process. This can help organizations find the right metrics,
identify the patterns and trends in their data, and focus on areas where they may be able to
improve their processes or where they may be experiencing bottlenecks or other issues.
2. Security in DevOps
Security in DevOps ensures that security needs are adequately addressed throughout the
development process, as traditional approaches to security can be a barrier to rapid
development and deployment. It can be tough in organizations that have adopted a continuous
delivery model, where code changes are made and deployed frequently.
You could use the DevSecOps approach to resolve this challenge. DevSecOps integrates
security into the DevOps process from the outset. It involves the collaboration of development,
security, and operations teams to build and deploy secure systems continuously and
automatedly.
To implement a DevSecOps approach, organizations can adopt tools and processes that enable
developers to identify and fix security issues early in the development cycle, such as static
analysis tools and automated testing frameworks.
To tackle this DevOps challenge, tools and practices that enable organizations to manage and
monitor their microservices environment effectively can be adopted. This can involve using
tools such as service meshes or orchestration platforms to manage communication between
services and implementing monitoring and logging systems to track the health and
performance of individual services.
4. Change Is Huge
Managing changes in a DevOps environment calls for balancing rapid deployment with the
need to ensure the stability and reliability of the system. It can be difficult because changing a
system introduces new risks and vulnerabilities, and the more frequent changes are made, the
greater the potential for issues.
Just like the metrics, the DevOps market is filled with several DevOps tools. But, there are no
standard tools that apply to all organizations because each organization may have different
requirements. So, selecting and integrating the right tools into the development and
deployment process is critical to achieving DevOps success within an organization.
One way to overcome this challenge is to adopt a DevOps toolchain, a set of integrated tools
that work together to support the development and deployment process. A DevOps toolchain
includes tools for version control, continuous integration, testing, deployment, and monitoring.
You should also follow these 4 best practices for choosing DevOps tools and simplify your
suite.
Cross-functional teams in a DevOps environment ensure that team members have the
necessary skills and knowledge to collaborate effectively and work together. But establishing a
team with the necessary skills can be challenging because DevOps requires diverse skills and
expertise, including development, operations, security, and testing.
However, organizations can provide training and resources to help DevOps teams build the
necessary skills and knowledge. It involves providing training on relevant tools and
technologies, as well as on practices such as agile methodologies and continuous delivery.
Floor Nooitgedagt, Principal Recruitment Consultant for DevOps, Cloud & Data at Apollo
Solutions argues – “…If your CIO or CTO doesn’t truly advocate DevOps, it’ll be very
difficult to successfully implement a strong DevOps culture across the business. And it all
starts with senior management and a clear vision.”
Organizations with clear vision can implement a center of excellence (COE) model in a
DevOps environment to ensure that DevOps practices are successfully implanted. COE
effectively supports and facilitates the development and deployment process across the
organization. But as the COE must coordinate with multiple teams and functions and may need
to juggle competing priorities and demands, this can become challenging.
Strict governance strives for the system’s quality and stability by imposing clear policies and
procedures for development and deployment. But on the other hand, overly strict governance
can become a barrier to rapid development and deployment, as it may require teams to follow
rigid processes and procedures that can slow down the development and deployment process.
So finding the right balance between control and necessary oversight for flexibility and agility
can become a challenge of the DevOps adoption process.
A DevOps environment has to manage multiple environments. But, ensuring the different
environments are kept in sync, and that code changes and deployments are properly tested and
validated before being promoted to production can be difficult. Different environments may
have different configurations and dependencies.
One way to conquer this challenge is to adopt a continuous integration and delivery (CI/CD)
approach, in which code changes are automatically built, tested, and deployed through a series
of automated DevOps pipeline stages.
Organizations need to ensure that DevOps environments have the budget allocation aligned
with the needs and goals of the organization. However, DevOps involves a wide range of
activities and tools, and it can be challenging to determine which areas are most important and
should be prioritized.
To solve this DevOps challenge, you could involve stakeholders from across the organization
in the budgeting process and establish clear policies and procedures for allocating resources.
This ensures that budget allocation is based on the needs and goals of the organization and that
resources are being used effectively to support the development and deployment process.