Avinash-Pal-Product_Manager-Resume (1)

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Avinash Pal Product Manager

avinash.pal.product@gmail.com | +919910261273 | https://www.linkedin.com/in/avinash-pal-550a49133

Profile summery
Product Manager with 8+ years of experience, including 3+ years in product management, leading the continuous
delivery and enhancement of high-impact products in a dynamic startup environment. Successfully managed key
products at upGrad, driving operational efficiency and improving user experience for internal teams and business
partners. Adept at collaborating with cross-functional teams to deliver solutions that boost business growth and
customer satisfaction.

Skills

Product Development Lifecycle Google Analytics CleverTap Tableau SQL


Wireframing User Journey mapping PRD Product Roadmap Agile JIRA
Design Thinking Scrum Product Strategy

Professional Experience
Associate Product Manager 2022/10 – present | Noida
upGrad
Designed a customizable application journey in LMS, enhancing workflows and increasing operational

efficiency by 30%.
Streamlined academic and non-academic event-triggered communications during the application process,

ensuring learners received timely updates and guidance. This initiative reduced support tickets by 30% and
significantly improved application completion rates.
Implemented an ML-based algorithm for a recommendation engine to suggest suitable programs to learners

based on their profiles, enhancing personalization and engagement.


Delivered the Study Abroad Journey Dashboard, driving a 10% revenue boost.

Enhanced SEO with resource/calculator sections, increasing organic traffic by 40%


Developed and launched Task Management within LMS, enabling the operations and sales teams to manage

learner follow-ups effectively. This reduced issue ticket volume by 20%.


Currently working on the Business Partner App, which streamlines prospect generation, team and store

management, and invoice drafting for partners, optimizing partner operations.

Sr. Design Engineer 2021/11 – 2022/09 | Kochi, India


SFO Technologies R&D Solutions
Worked closely with business, tech, design, and sales teams to prioritize features, reducing time-to-market by

20%.
Conducted market research to identify customer needs and translated insights into actionable product strategies.

Created and managed key product documentation securing approval for 3 out of 4 major product initiatives

from the Government Of India.


Collaborated with the design team to enhance product performance, improving efficiency by 15%.

Monitored product performance and made improvements based on user feedback, ensuring continued product

success.
Deputy Engineer 2018/04 – 2020/12 | Bengaluru, India
Bharat Electronics Limited
Led a 10-member team to ensure high-quality standards in the manufacturing process.

Implemented quality plans and processes, successfully achieving Production Readiness Review (PRR) approval

for two key projects.


Collaborated with cross-functional teams to improve processes, increasing production yield by 30%.

Prioritized and tracked quality objectives, ensuring timely completion of key action items from the backlog.

Research Fellow 2015/08 – 2018/03 | New Delhi, India


DRDO
Led the design and development of the product architecture for advanced fiber laser systems, ensuring alignment

with technical requirements and market needs.


Collaborated with cross-functional teams to improve user interfaces, driving the development of a GUI that

enhanced user control and functionality for laser operations.


Translated research insights into actionable product features, enabling better performance and usability for high-

tech laser systems.

Education
Product Management 2021/11 – 2022/07
upGrade/Duke CE
Market and User Research; Product Design and Prototyping; Product Analytics and Engagement; Product Planning
and Development
4 Case Studies, 15 Assignments and 2 Industry Projects
Specialization in Growth Management.

Postgraduate Program in Project Management 2020/11 – 2021/06


Simplilearn/University of Massachusetts Amherst
Project Management | Agile and Scrum | Risk Management | Customer-Centric Digital Design
4 Assignment and 1 Capstone Project

Bachelor of Engineering 2010/08 – 2014/07 | Nagpur, India


Nagpur University
Electronics Engineering.

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