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    Amal Shaju-NZ-Sep 2024 EC_241113_215700

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    Anandhu Ram

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    Amal Shaju-NZ-Sep 2024 EC_241113_215700

    Uploaded by

    Anandhu Ram
    10 views2 pages

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    Copyright:

    © All Rights Reserved
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    10 views2 pages

    Amal Shaju-NZ-Sep 2024 EC_241113_215700

    Uploaded by

    Anandhu Ram

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Amal Shaju

    Financial Services/Banking/FinTech/Payment Service Provider


    Flat 3, 26 Guyton Street, Whanganui, NZ-4500
    M: 022 542 7343 | amalshaju@gmail.com
    A Highly motivated Professional with Strong passion for Process Improvement, Customer service, Business
    development, Sales and Product management.

    PROFESSIONAL SUMMARY

    A results-driven professional with 19 years diverse background in Business management, administration and
    strategic planning. Proven ability to build strong relationships with stakeholders and drive into business
    success. Proven track record of success in various roles including Business manager, business head, sales
    manager, business development manager, sales and administration executive and operations executive.
    Established results in best class performance through evident ISO certification in internal auditing. Eager to
    leverage opportunities to enhance expertise in end-to-end project execution for imparting inexplicable
    contributions into goals of organizations.
    CORE COMPETENCIES

    • Business Development • Strategic planning • Account Management


    • Result Driven Process • Product Management • FinTech Solutions
    • Market research • Relationship management • Communication skills
    • Adaptability • Team building • Compliance & Regulations
    • Acquisitions • Customer Service • Administration
    • Analytical Thinking • Result driven Sales • Negotiation skills

    WORK EXPERIENCE EDUCATION & QUALIFICATIONS


    v DELIVERY EXPERT -Post-Graduation in Foreign Trade and
    DOMINOS PIZZA, WHANGANUI, NEW ZEALAND- Aug 2024 to PRESENT Global Business Management-
    SGV University- India (Pursuing)
    v DELIVERY EXPERT -Graduation in Bachelor of Commerce-
    DOMINOS PIZZA, GISBORNE, NEW ZEALAND- Jan 2024 to July 2024 Mahatma Gandhi University – India (2000)
    v BUSINESS MANAGER – FINTECH INTERNAL TRAININGS
    LULU EXCHANGE COMPANY WLL, KUWAIT- Oct 2021 to Nov 2023 ü Risk Management
    ü Developing Emotional Intelligence
    v BUSINESS HEAD ü Participating Whistle - blowing
    ONE GLOBAL SERVICES, KUWAIT |UAE- July 2016 to May 2020 ü Information Security Awareness
    ü AML- CFT E – Learning
    v SALES MANAGER- RETAIL BRANCHES ü Fraud Awareness
    BAHRAIN FINANCING COMPANY, BAHRAIN- Aug 2013 to Dec 2013
    LEGAL RIGHT TO WORK IN NZ
    v BUSINESS DEVELOPMENT MANAGER v Open Work Visa
    UAE EXCHANGE CENTRE WLL, BAHRAIN- Jan 2009 to July 2013
    PERSONAL PROFILE
    v SALES & ADMINISTRATION EXECUTIVE v Date of Birth: 01 June, 1980
    BAHRAIN SERVICES & MANTENANCE CO- July 2005 to Jan 2009 v Gender: Male
    v Nationality: Indian
    v Passport No: V7434326
    HOBBIES & INTERESTS
    v Soccer
    v Driving
    v Horse riding
    CORE DUTIES PERFORMED

    • Relationship Management: Cultivated and nurtured strong relationships with strategic partners
    and diligently maintained business alliances.
    • Customer and Merchant Acquisition: Successfully acquired new customers and merchants to
    expand the business.
    • Product Management and Coordination: Coordinated with technical, operational, and business
    units to manage products effectively.
    • Sales Opportunity Identification: Proactively identified and capitalized on potential sales
    opportunities.
    • Marketing Strategy and Compliance: Prepared and ensured compliance with marketing
    strategies, recommending growth activities for all branches.
    • Strategic Planning and Market Study: Conducted statistical and market studies on new countries
    to assess feasibility and inform strategic planning.
    • Customer Research: Conducted research to identify potential customers and deliver exceptional
    customer satisfaction.
    • Flawlessly performed interventions to comply with ISO standard procedures.
    • Created and expanded relationships with their alliance partners in the interest of developing
    business opportunities
    • Administered and ensured compliance to all sales practices for branches and coordinated with
    sales associates to maintain all activity.
    • Ensured branches met sales targets, tracking performance on a weekly, monthly, and quarterly
    basis.
    • Designed and executed an effective action plan to monitor all activities and forecasted the
    business to facilitate employee development.
    • B2B and B2C interventions for reducing the waiting time and unproductive time.
    • Market Leadership through Innovation: Introduced new and innovative ideas to lead the market.
    PROFESSIONAL ACHIEVEMENTS

    ü Bill Payment Solutions


    Accomplished Project: Successfully implemented and launched a one-stop-shop service for bill payment,
    offering a wide range of services such as mobile bills, school fees, fuel recharges, online vouchers, gaming
    vouchers, and TV channels.
    ü BIN Sponsorship
    Commenced the BIN Sponsorship project in Kuwait, focused on enhancing the mobile application to offer a
    multi-currency card that serves as a convenient travel card, enabling users to transact across the globe with
    a minimum of 6 currencies simultaneously.
    ü Digital Identity Management
    Initiated on the Digital Identity Management project, focused on providing customers with an efficient and
    regulated solution for completing their EKYC (Electronic Know Your Customer) process in Kuwait,
    minimizing turnaround time.

    REFERENCES
    Mr. Dan Tan Mr. Joseph Mr. Anoop Nair
    Franchisee Owner Store Manager HR Manager
    Domino’s Pizza Gisborne Domino’s Pizza Whanganui Lulu Exchange Co.
    Gisborne, New Zealand Whanganui, New Zealand Kuwait
    M: +64 21 104 30 72 M: +64 22 044 2351 M: +965 97271723
    Email- anup.nair@kw.luluexchange.com

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