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    Document

    Uploaded by

    Kennedy Nyandiko
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    © All Rights Reserved
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    of 3

    Information and Communication Technology plays a very important role in running the Kenyan

    Government . With ICT, most public services become available anywhere and at anytime, and with the
    use of mobile phones as a platform for government transactions some services are now even accessible
    through SMS or WhatsApp.

    I will discuss the impact of ICT in Kenyan Government in various aspects including implementation,
    efficiency and cost reduction. I will also touch on important factors like security and sustainability. And
    list out salient examples from Kenya's public sector that highlights the impact of Information
    Communication Technology (ICT) on service delivery.

    ICT is a combination of hardware, software and networking components that allow information to be
    collected, transferred and processed electronically. Some specific examples of ICT technologies include
    cloud computing, computer-aided design (CAD), computer-aided manufacturing (CAM) and geographic
    information systems (GIS).

    The Kenyan Government has been using ICT to improve service delivery since the mid-1990s. There are
    various activities in Kenya that lead to the implementation of ICTs including policymaking, procurement,
    implementation and adoption.

    BLOCK CHAIN TECHNOLOGY AS AN EMERGING TECHOLOGY IN SERVICE DELIVERY IN GOVERNMENT OF


    KENYA.

    Blockchain is a continuously growing list of records called blocks


    which are linked and secured. When deployed, it can serve as an
    open, distributed ledger that can record transactions between two
    parties in a verifiable and permanent way.
    This technology has been adopted at the ministry of lands and the
    ministry of health. The technology is deployed by the government
    to create fool-proof land records which are not only digital and
    correct but also prevent multiple sale or unauthorised access.
    In the ministry of health, this technology enhances security, data
    exchange, interoperability, integrity, and real-time updating and
    access of data.
    POSITIVE IMPACT OF BLOCKCHAIN TECHOLOGY.
    By automating redundant processes and sharing data among permissioned
    network members in a decentralized way, blockchain reduces traditional friction
    between systems and unlocks the value long trapped inside hardened
    organizational silos.
    Building trust with the people you serve(Work- Ethics and Efficiency)

    Secure sharing of data between citizens and agencies helps reduce concerns
    about the use of that data and facilitates more extensive cooperation, so
    that citizens can flourish, and economies grow.

    This motivates workers because they are to have confidence that their saved
    records cannot be manipulated whatsoever.

    Reducing the risk of data leaks (Commodification)

    Blockchains can reduce the time, cost and risks of managing sensitive
    information by providing an immutable and transparent audit trail for
    regulatory compliance, contract management, identity management and
    citizen services.
    The private blockchain technology specialised in tracking fraudulent
    transactions and corruption cases ensures that the government is able to
    address the emerging challenges.

    Removing barriers to innovation(Innovativeness)

    Any process can suffer from friction. Blockchains help overcome the
    inefficiencies of imperfect information, restrictive regulation, institutional
    inertia, and unforeseen threats — including cybersecurity issues and the
    disruption of new business models.

    NEGATIVE IMPACTS OF BLOCKCHAIN TECHOLOGY IN THE SOCIETY.

    Blockchain Technology algorithms may be applied for the wrong reasons for
    example to manipulate the outcome of an election. A given candidate may
    be pre determined to win and there even when people vote for their popular
    candidate the outcome becomes that the winner is the one they didn’t
    prefer. This may cause election violence may may lead to injury, death and
    massive loss of property.

    Blockchain Opportunities the government can seize in Human


    Resources Management.

    1. Payroll. This is perhaps the strongest use case. Blockchain can streamline the
    payroll process by automating and securing payments to employees, contractors and
    vendors. An early application, first offered a few years ago by several startups, is
    cross-border payments, which contractors and "gig economy" workers often require.
    In some cases, they lack bank accounts, which is usually a requirement for
    automatic deposits from a payroll system.
    2. Recruitment. Candidates can use blockchain to tokenize their identity and provide
    virtual credentials, such as college transcripts, training certificates, resumes and
    work histories that recruiters and hiring managers can trust have not been tampered
    with. Chasing down and securely transmitting documentation is a big part of a
    recruiter's workload that blockchain HR technology could streamline significantly
    3. Employee data. Personal information can be encrypted and stored on the
    blockchain, providing immutability and a secure governance system for private
    information. However, as with educational records, the veracity of information stored
    on the blockchain depends heavily on the methods and honesty of whoever creates
    the initial record. Therefore, some experts say, it is more realistic for blockchains to
    be the database of record for employee data going forward than a reliable repository
    of past information.
    4. Contract management. The smart contracts that blockchain enables can transform
    paper contracts into immutable, transparent digital contracts. Employers can use
    them to enforce the terms and penalties outlined in agreements with employees and
    contractors.

    Blockchain Opportunities the government can seize in Financing


    ICT projects.

    Blockchain Technology can be used by governments to create a


    relationship and come up with transparent and reliable way of collect
    donations from organisations and other governments towards funding
    research in ICT projects.

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