PROJECT-COORDINATOR-RESUME

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PROJECT COORDINATOR

EMAIL | 555.555.5555 | LINKEDIN | CITY, BC

PROJECT COORDINATOR

PMP-certified professional with over 6 years of work experience as a Business Analyst and Project coordinator, including
3 years of experience in leading the implementation and operations of IT projects in the logistics industry. Extensive
experience in the streamlining of business and supply chain processes through automation, leading to reduced costs and
increased efficiency. Knows the advantages of excellent people management within cross-functional collaboration.

SKILLS

Project Management | ERP Implementations | Supply Chain Management | Data Analysis | Strategic Thinking

• Proficient in business information system and ERP software operations, TruckMate, SAP, P21, Power BI.
• Navigates big data and performs data modeling, analysis and flowcharting using various tools (MS Office, SQL,
Crystal report, Command Centre) while communicating outcomes and executing data driven decisions.
• Prepares accurate and detailed documentation including Standard Operating Procedures (SOPs), proposals and
contracts against RFPs, ad-hoc reports, KPI visibility reports etc. and presenting to relevant audiences.
• Thinks strategically in fast-paced environments, as proven by performing as professional field-hockey captain.

WORK EXPERIENCE

Groupe Mamajama, Mississauga, ON Mar 2022 – Aug 2023


BUSINESS ANALYST/ SUPPLY CHAIN ANALYST
• Collected and analyzed data from backend data sources to optimize operations with data specific solutions.
Automated dispatch reporting ensuring accurate times, resulting in significant reduction of rejected shipments.
• Created live KPIs to optimize daily operations for country-wide terminals. Created live KPIs for the Dispatch team
to plan their trips resulting in the reduction of manual work and improving efficiency.
• Prepared senior level reports and presentations using SQL, Crystal reports, Command centre and Power BI.
• Created report to identify usage of third-party drivers for accurate payroll, eliminating over-payment errors.
• Updated data query for vendor report which resulted in the correct representation of gross margin.
PROJECT COORDINATOR / TRUCKMATE ANALYST (REGIONAL HEAD)
• Led ERP implementation in recently acquired companies. Merged database with existing database in IT systems.
• Managed and coached cross-functional teams to streamline and align operations of acquired companies.
• Identified issues in Transportation Management System and provided solutions using JIRA ticketing system.
• Coordinated and managed continuous improvement initiatives to increase operational efficiency.

Baby Tick Transfer, Brampton, ON Jan 2021- Feb 2022


IT PROJECT COORDINATOR
• Managed short and long-term IT projects aimed at improving supply chain and transportation.
• Planned and budgeted the project of implementing RFID system for tracking pallets.
• Led the project of implementing upgraded modules of TruckMate to increase the operational efficiency.
• Extracted and managed data from data warehouse and created business reports for strategic analysis and
decision-making by top management.
• Automated efficient, accurate billing. Resolved client’s reduced profit margin through root cause analysis.
• Implemented and automated tracking and temperature monitoring system for continuity of reefer containers.
• Provided technical support to users from terminals across Canada and resolved complaints received through
email and phone, with an average resolution time of 10 minutes.
• Prepared training materials and conducted training sessions for both technical and non-technical stakeholders
remotely as well as in-person to demonstrate the working of implemented software modules.
PROJECT COORDINATOR
EMAIL | 555.555.5555 | LINKEDIN | CITY, BC

Consolidated FastFoodFriends, Woodbridge, ON Nov 2018 – Dec 2020


BUSINESS ANALYST
• Led teams in the planning and execution of the implementation of TruckMate for terminal locations throughout
the country, improving the accuracy and transparency of reported revenue to 90%.
• Analyzed RFPs from potential customers to provide quantitative and qualitative analysis to the upper
management for decision making. Created agreements, rates & contracts for the new customers.
• Provided in-house training across departments on the use of TruckMate and its applications.
• Tested scenarios on all modules of TruckMate designed for operations, process, pricing & finance for
optimization and accurate automation.
• Documented completion progress and prepared detailed SOPs and troubleshooting guides.
• Migrated company and customer master data from old to new information system, ensuring 100% accuracy.
• Presented the monthly progress of TruckMate implementation project to top management using PowerPoint.

Chemical Romance Logistics Inc., North York, ON Oct 2017 – Jul 2018
FINANCIAL ANALYST
• Monitored KPIs, updated report with trend analysis and comments on variances and timelines.
• Interacted with managers to get explanation for variances and updated monthly Scorecards in BI.
• Assisted in budget preparation and prepared schedules and information for auditors.

BYOB Pet Friends Limited Feb 2013 - June 2017


OPERATIONS ANALYST
• Used SAP SD (Sales & Distribution) and MM (Material Management) modules to receive and distribute inventory
from main distribution center to other locations and customers.
• Managed and continuously monitored the stock level and timely generated Purchase Requisition and Purchase
Order. Created and managed the bill of material (BOM), assisted identifying process changes to update in BOM.
• Participated in implementation of SAP PM (Plant Maintenance) module and worked as power user.

TECHNOLOGY

Enterprise Resource Planning (ERP): SAP (SD, PM), P21


Transportation and Logistics Software: TruckMate
Business Intelligence and Data Analysis: Microsoft Power BI, SQL, Crystal Reports
Project Management and Issue Tracking: JIRA
Microsoft Office and Documentation Tools: MS Office (Word, PowerPoint, Excel), Visio

EDUCATION

M.SC. BUSINESS MANAGEMENT | King’s College London, UK 2012

CERTIFICATION

PROJECT MANAGEMENT PROFESSIONAL | Project Management Institute 2022


SAP MM | LinkedIn Learning 2020
SAP SD | LinkedIn Learning 2020
SAP ERP | LinkedIn Learning 2020
SQL | LinkedIn Learning 2020

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