THEOTOKOS COLLGE

NAME : LWENDELELA PETRONELLA

PROGRAM : COMMUNICATION SKILLS

COURSE : BACHELOR OF PRIMARY

EDUCATION

NRC : 380103/61/1

LECTURER : MR. RICHARD NAMANGOLWA

QUESTION
Digital communication and online etiquette (analyzes the impact
of digital communication on interpersonal interactions and
relationships). Address the importance of online etiquette and
responsible use of social media in professional and academic
content.
Digital communication is the electronic exchange of information, data or messages. It
takes many forms and has become the communication standard for individuals and
organizations over the past few decades. When you send an email, text a friend or
post on social media, you are using digital communication. And with the introduction of
new technologies, its becoming a main stay for our everyday interaction.
Communication through digital tools has come a long way since the introduction of
telegraph in the 19th Century. The first one in Telegraph, it has revolutionized
communication making it possible to send messages across continent in a matter of
hours.
The second one is Telephone, in the early 20 th Century we saw the introduction of
telephone which enables people to talk in real time over long distances. By the mid 20th
Century to the regular fixture in homes and offices worldwide.
Third is the internet, it came onto the scene in 1983 making it possible to exchange
information and communicate with others instantly and the worldwide.
The other is the email, instant messages and social media. The internet paved the way
for email, instant messaging sand online forums. Social media platforms like Facebook,
twitter, Instagram made it easy to communicate with family and friends around the
world.
The mobile phones, the first call from a mobile device was made in 1973. Known as
“the brick” the Motolola DynaTac 8000x weighed near 3 pounds. The smart phone was
the world first phone which was launched in 1994 by the IBM Simon Personal
Communicator featured a touch screen, address books, calendar and email.(It could
even send the fax). Apple introduced the iphone in 2007 and the first android phone
was released in 2008.
Lastly is the artificial intelligence (AI) : The rise of AI and chatbots have also changed
the communication game, especially how companies interact with customers.
We communicate through digital medias every day. Here are some of the most common
types of digital communication. We have the email that we are familiar with. Its one of
the most popular digital communication mediums, allowing us to send and receive
messages, documents and other files over the internet. Even if we don’t use email in
our personal life, its probably one of the primary ways we communicate at work. We
also have the instant messaging which enables us to send and receive messages over
the internet using apps like WhatsApp, face book messenger and imessage. With the
rise of remote work, video conferencing tools have become absolutely essential.
Remote workers, business, education institution and more use video conferencing to
collaborate and communicate across time zones. Over 59% of the world population
uses social media. Facebook, Instagram and twitter are just a few examples of social
platform where users share information, photo and videos with friends and followers.
Digital tools have revolutionized the way we connect, making it faster, more efficient
and more accessible to talk to each. Here are some of the many benefits of digital
communication.
The first one is the environmentally friendly, it has reduced paper use and minimizes
carbon emission, making it a more environmentally friendly option. Increased
productivity enables people to collaborate quickly and efficiently. Its hardly for
companies and organization working across different time zone. Cost effectively
generally cheaper than traditional communication methods. For example, VoIP and
video conferencing are often less expensive than long distance phone calls and in
person meetings. It is accessible and faster in text messages, email and receiving within
seconds.
According to Brooke.B. Sellas (2023) states that digital communication has
revolutionized the way people connect and interact, profoundly influencing
interpersonal, relationships. The advert of social media, messaging apps and online
platform has provided unprecedented opportunity for virtual communication and social
networking. This explores the impact of digital communication on interpersonal
relationships, examining the benefits, challenges and complexities it brings to the realm
of human connection.
Digital communication has facilitated formation of virtual friendship through social
media platform. People can now connect with individuals globally, fostering diverse
networks and expanding their social circles beyond geographical limitation.
With digital communication tools, individuals can stay connected with the friends and
families in real time regardless of distance. Instant messaging and video calls have
bridged the gaps in time and space, strengthening relationships across boarders.
Social media platforms impact how people presents themselves and perceive others.
Examining the role of social media in shaping self-image, envy and social comparisons
provides insights into its effects on interpersonal relationships.
It also creates challenges in maintaining authenticity in interactions. Examining the
prevalence of curated personas and selective self-disclosure online sheds lights on the
complexities of genuine connections.
The digital realm alter and interpret emotions, affecting empathy in virtual interaction.
Understanding the nuances of emotional expressions through digital channels provides
variable insights into interpersonal dynamic.
Digital communication is not devoid of negative consequences. Analyzing the
prevalence and impact of cyberbullying and online harassment on interpersonal
relationships highlight the dark side of virtual interactions.
 While digital communication enhances long distance relationships. It may pose
challenges in fostering physical intimacy and face to face connections. It also examining
the impact of digital communication intimacy provides the insights into its complexities.
Digital platform have revolutionized dating and relationship formation. It investigate the
influence of online dating apps and virtual courtship on the dynamics of modern
relationships offers a glimpse into evolving romantic connections.
Finding the right balance between digital communication and face to face interaction is
essential for maintaining healthy relationships. Analyzing the effects of excessive
screen time and digital dependence on interpersonal dynamics offers important lessons.
Digital communication plays a role in conflict resolution and support during challenging
times. Exploring how digital platform have been employed in crisis management and
reconciliation efforts sheds light on their potential as tools for constructing dialogue.
Online etiquette is a set of rules that encourages appropriate and courteous online
communication. These rules are important as they promote communication skills,
prevents miss communication and help us understand what socially acceptable when
working and collaborating online.
According to Heather.R.(2023) states in the ever changing landscape of education
schools are not only tasked with imparting academic but also molding well –rounded
individuals equipped with essential life skills. Among these skills, etiquette stands out as
a cornerstone, fostering a positive and respectful environment that shapes future
leaders and responsible citizens.
Etiquette goes beyond table manners and polite gestures. It encompasses a wide array
of social skills, including effective communication empathy and respect for diversity. In
a school setting, teaching etiquette provides students with a solid foundation for
building meaningful relationship, resolving conflicts and navigating social situation with
confidence.
In an era dominated by digital communication, teaching face to face interaction skills is
vital. Schools play a crucial role in honing students abilities to express themselves
clearly actively listen to others and engage in respectful debates. These skills enhance
their academic experiences and prepare them for future professional and personal
interactions.
Etiquette education instills empathy by encouraging students to understand and
appreciate the perspectives of others. By embracing differences and promoting
inclusivity schools creates a safe space where diversity is cerebrated. Teaching student
to be kind and respectful regardless of cultural background abilities or beliefs fosters a
sense of belonging.
Confidence is a trait that can significantly impact a student’s academic performance and
social interaction. Etiquette education equips students with the self-assurance to
express their ideal, participate in discussions and take on leadership roles. By nurturing
confident individuals, schools prepare students to face challenges and contribute
positively to their communities.
Another responsibilities use of social media in academic is conflict resolution which is
an essential life skill and schools serve as the ideal environment for students to learn
how to address disagreement respectfully. Etiquette education teaches effective ways
to resolve conflicts, fostering a culture of understanding and cooperation. These skills
empower students to become diplomatic problem solvers, both in their academic and
personal lives.
Etiquette education doesn’t end when students leave the school gate. Schools can
collaborate with parents and the community to reinforce these values at home and in
society. Workshops, seminars and community events can serve as platforms to
emphasize the importance of etiquette and encourage its practice beyond the school
environmental.
Lastly, in the ever evolving education landscape, etiquette remains a timeless and
invaluable component of a child’s learning journey. By instilling these essential life skills,
school prepare students academically and nurture compassionate, confident and socially
responsible individuals. Etiquette education is not just a curriculum ; it’s a legacy that
shapes future leaders, empowering them to thrive in a diverse and in interconnected
world.
According to Brookes .B. Sellas says today’s digital age,social media as become a
powerful tool for networking and career growth. From linked into twitter, professionals
can leverage their online presence to connect with industry peers, expand their network
and showcase their skills and expertise.
However, using social media for professional purposes requires a strategic approach, as
the wrong post or interaction can have a negative consequences.
Below are tips for using social media for professional networking and career growth.
Firstly, by creating a professional profile, social media profile is the online brand. Its
essential to create a professional profile that reflects the skills, experience and industry
knowledge. For example, on here on linkedin use a professional headshot,write a
concise summary of the skills and experience highlights the achievement. On the other
hand on twitter, use a professional handle and profile picture and make sure the bio
accurately reflects the professional background. Remember, the profile should be
consistent across all social media platform we use.
Secondly we need to be active and engaging with others is critical to build a strong
online presence. Share the relevant content,comments on posts and participate in
discussion related to the industry. By doing so, this will help you establish yourself as a
thought leader and expand the net work. Additionally you can join the industry groups
and online communities to connect with like minded professionals.
Thirdly, providing a platform for professionals showcase their expertise and share their
knowledge with others. Consider creating and sharing original contents, such as blog
posts or videos, that demonstrate the knowledge and expertise. This can help you
establish credibility and position yourself as an authority in the field. Additionally, you
can share relevant articles or news, stories and add your own commentary to
demonstrate your industry knowledge.
Moreover, the connecting of industry influencers can be variable networking tool.
Industry influencers are individuals who have established themselves as thought leaders
in their fields and social media. By connecting with them you can expand your network
and potentially gain access to new job opportunities or partnerships. consider following
them, commenting on their posts and sharing their content establish a relationship.
Hashtags are a powerful tool for expanding your reach and connecting with others on
social media. By using relevant hashtags in your posts, you can reach a wider audience
and connect with individuals interested in your industry or topic. Additionally, you can
use hashtags to join relevant conversation and contribute to industry discussion.
While social media is a great tool for networking and career growth, its essential to stay
professional at all times. Avoid posting controversial or divisive content that could
potentially damage the reputation. Additionally, be mindful of the tone and language
when engaging with others online. Always remember that the online is a reflection of
the professional brand.
Finally, always adhere to advise. Whether you are looking for job opportunities or
seeking guidance on a particular topic, your online connection can be a valuable
resource. Reach out to individuals in your network and ask for their input or advice.
Remember to be respectful and contentious in your interaction and to thank them for
their time.
Alternatively, perhaps managing its professional social media presence is for too time
consuming. That is where the outsourcing the personal social media presence can serve
time and allow to focus on the aspect of the job. By hiring a social media manager or
agency can ensure that social media accounts are regularly updated with relevant
content, engaged with audience and respond to comments and messages. This can free
up time on the care responsibilities such as client meetings =project management or
business development.
While outsourcing social media presence can also improve the quality of social media
account. Social media managers or agencies or expertise and knowledge to create
engaging content, optimize the post for maximum engagement and monitor the
account for any issues. They can also provide the valuable insights into social media
performance and recommends strategies to improve online presence.
Outsourcing personal professional social media presence can help reach a wider
audience. Managers or agencies can use targeted strategies to reach targets audience,
engage with industry influencers and connect with individuals interested in the industry
or topic. They can also leverage their existing expand your reach and help gain more
followers.
Social media is constantly involving and it can be challenging to keep up with the latest
trends and best practices. Outsourcing personal social media presence to a social media
manager can ensure that you stay up to date with the latest trades, algorithm, changes
few features. They can also provide you with variable insights into the latest industry
trends and help you adjust social media strategy accordingly.
Finally, outsourcing personal professional social media presence can also be cost
effective. Hiring a social media manager or agency can be more cost effective than
hiring an in house social media specialist. Additionally, outsourcing social media
accounts can help to avoid the costs associated with employee benefits, training and
equipment.
In conclusion, the impact of digital communication on interpersonal relationships is
multifaceted, presenting both opportunities and challenges. While it has enhanced
connectivity and facilitated virtual friendships, it has also introduced complexities in
maintaining authenticity and intimacy. Understanding the dynamic of digital
communication in shaping interpersonal connections is vital for harnessing its potential
positively. As technology continues to evolve finding ways to strike a balance between
digital and face to face communication while fostering genuine and meaningful
relationships remains a key challenge in the digital age. The outsourcing personal
professional social media presence can help serve time, improves the quality of its
accounts, reach of its audience, stay up to date with trades and be cost effective. By
hiring a social media manager or agency can ensure that account s are regularly
updated with engaging contents, optimize the post for maximum engagement and
connect with industry peers and potential clients.
REFERENCE
Brooke .B. Sellas (2023) Digital customer experience consultant / social.
Francis .E. Manual (2003) Principle of British protocol academy and vice Dean at
Swiss institute of cultural diplomacy
Heather .R. the rise in Online Schooling : a revolution in education.
Mathew .P. (2024) Global educator, Hawaii reparatory academy and author
Mohamed. A. (2023) fostering future pioneers. Chemistry Teacher, Yosmina British
Academy