Business Revision Worksheet

True/False Indicate whether the statement is true or false.

____ 1. Organizations that are efficient but not effective produce low-quality products that customers do not want.

____ 2. Human skills is the ability to work well with other people.

____ 3. The manager who knows how to plan, organize, implement, and control is ready to make the decisions needed
to operate a business successfully

____ 4. A self-managed team is a group of employees who assume collective responsibility for organizing,
controlling, and supervising their own work activities.

____ 5. Example of labor resources are doctors, cashiers, web designers

____ 6. For employees who like their current work, moving into management means they can no longer do that work.

____ 7. Middle managers are responsible for the performance of all the departments in an organization.

____ 8. Departmentalization refers to the process of grouping jobs into logical units.

____ 9. In order to be considered a manager, an individual must coordinate the work of others.

____ 10. Supervisors work directly with employees and are responsible for translating the company's plan into action.

____ 11. The matrix form of organizational structure was pioneered by NASA.

____ 12. Conceptual skills become less important as a manager moves into top management.

____ 13. All managers perform some of the same activities.

____ 14. The job of supervisor does not vary much from department to department or from one company to another.

____ 15. Management affects employee morale but not a company's financial performance.

____ 16. The job of supervisor does not vary much from department to department or from one company to another.

____ 17. The manager who knows how to plan, organize, implement, and control is ready to make the decisions needed
to operate a business successfully.

____ 18. A goal of efficiency is to minimize resource costs.

____ 19. The levels of management in an organization can be described as a management triangle.

____ 20. The principles of administrative theory include motivation and satisfaction.

____ 21. Managers should be strict to their strategies and practices .

____ 22. In today's world, organizational managers at all levels and in all areas need to encourage their employees to
be on the look-out for new ideas and new approaches.

____ 23. There are a number of activities that must be performed by all managers no matter what the type or size of the
company.

Multiple Choice Identify the choice that best completes the statement or answers the question.

____ 24. ...................... are responsible for setting strategic goals and making decisions that impact the entire
organization.
a. Top-level management c. Front-line management
b. Middle-level management d. Low-line management
____ 25. How can managers overcome decision-making biases in the workplace?
a. Ignoring input from others and making c. Relying solely on personal experience and
decisions independently intuition
b. Implementing diverse perspectives, using d.
data-driven approaches, and seeking input Avoiding the use of data and evidence in
from multiple sources decision-making
____ 26. What is planning?
a. Monitoring performance c. Setting goals, determining actions, and
allocating resources to achieve those goals
b. Hiring new employees d. Creating a company budget
____ 27. Administrative theory, developed..................... by in the early 20th century, focuses on the principles of
management and the functions of managers.
a. Henri Kassenger c. Robert Henri
b. Henri Fayol d. Henry kissinger
____ 28. Which of the following is NOT a benefit of effective planning?
a. Immediate profit increase c. Goal clarity
b. Resource allocation d. Risk assessment and mitigation
____ 29. What is the primary feature of a functional structure?
a. Employees are grouped by geographic c. Employees are grouped by product lines.
location.
b. Employees are grouped by specialized d. Employees are grouped by project teams.
functions or areas of expertise.
____ 30. In a functional structure, who is responsible for overseeing employees within a specific department?
a. Project Manager c. Department Manager
b. CEO d. Regional Manager
____ 31. ......................refers to the process of finding, selecting, and hiring suitable candidates for various roles within
an organization.
a. Directing c. Staffing
b. Controlling d. Organizing
____ 32. This theory states in order to apply the best leadership or management skills managers must take into account
all aspects of a situation when making a decision.
 a. Contingency Theory c. Chaos Theory
b. Systems Theory d. Total Quality Management
____ 33. It fits companies with few levels between upper management and staff-level employees.
a. Network organization structure c.
Divisional organization structure
b. Horizontal organization structure d. Matrix organization structure
____ 34. Which of the following is NOT a component of management?
a. Organizing c. Directing
b. Controlling d. Experiencing
____ 35. Which department would most likely be found in a functional structure?
a. Regional Sales c. Innovation and Product Development
b. Human Resources d. Customer Segmentation
____ 36. In these structures, a company’s divisions have control over their own resources
a. Divisional organization structure c. Team-based organization structure
b. Horizontal organization structure d. Matrix organization structure
____ 37. It looks like a grid, and it shows cross-functional teams that form for special projects.
a. Divisional organization structure c. Network organization structure
b. Matrix organization structure d. Team-based organization structure
____ 38. The SMART criteria for objectives stands for:
a. Sand, Meanwhile, Ability, Return, and c. Sword, Measure, Aim, Remarks, and
Turn Time
b. Slow,Magic,Art,Run,Time d. Specific, Measurable, Achievable,
Relevant, and Time-bound
____ 39. .....................essential for effective communication, collaboration, and relationship-building. These skills
include active listening, empathy, conflict resolution, negotiation, and the ability to work well with diverse
teams.
a. Interpersonal skills c. Conceptual skills
b. Leadership abilities d. Technical skills
____ 40. ....................... is the practice of planning, organizing, directing, and controlling resources to
achieve organizational goals efficiently and effectively.
a. Technical skills c. Leadership abilities
b. Business management d. Time and motion studies
____ 41. Which of the following is a benefit of planning?
a. Enhancing productivity c. Employee morale boost
b. Neglecting the past d. Goal clarity

Short Answer
42. What is the purpose of organizing in business management?
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43. Define the principle of delegation.

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44. Explain the core principles of contingency theory.

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45. What is departmentalization, and what are its common methods?

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46. Explain the concept of decision making in business management

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47. Name three benefits of effective organizing.

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48. Explain the principle of specialization.

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49. How does systems theory view organizations?

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Essay

50. What are the three types of decisions based on complexity and time frame?
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Business Revision Worksheet
Answer Section

TRUE/FALSE

1. ANS: F PTS: 1
2. ANS: T PTS: 1
3. ANS: T PTS: 1
4. ANS: T PTS: 1
5. ANS: T PTS: 1
6. ANS: T PTS: 1
7. ANS: F PTS: 1
8. ANS: T PTS: 1
9. ANS: F PTS: 1
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12. ANS: F PTS: 1
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16. ANS: F PTS: 1
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19. ANS: F PTS: 1
20. ANS: F PTS: 1
21. ANS: F PTS: 1
22. ANS: T PTS: 1
23. ANS: T PTS: 1

MULTIPLE CHOICE

24. ANS: A PTS: 1

25. ANS: B PTS: 1
26. ANS: C PTS: 1
27. ANS: B PTS: 1
28. ANS: A PTS: 1
29. ANS: B PTS: 1
30. ANS: C PTS: 1
31. ANS: C PTS: 1
32. ANS: A PTS: 1
33. ANS: B PTS: 1
34. ANS: D PTS: 1
35. ANS: B PTS: 1
36. ANS: A PTS: 1
37. ANS: B PTS: 1
 38. ANS: D PTS: 1
39. ANS: A PTS: 1
40. ANS: B PTS: 1
41. ANS: D PTS: 1

SHORT ANSWER

42. ANS:
The purpose of organizing in business management is to arrange resources and tasks to achieve organizational
goals effectively.

PTS: 1
43. ANS:
The principle of delegation is the process of assigning authority and responsibility to subordinates. It
empowers employees, fosters their professional development, and frees up managers' time to focus on
higher-level tasks.

PTS: 1
44. ANS:
The core principles of contingency theory are the fit between the environment and management practices and
the need for flexibility and adaptability.

PTS: 1
45. ANS:
Departmentalization involves grouping similar activities or functions together to form departments. Common
methods of departmentalization include functional, product, geographic, and customer-based approaches.

PTS: 1
46. ANS:
Decision making in business management refers to the process of selecting the best course of action from
available alternatives based on information, analysis, and evaluation.

PTS: 1
47. ANS:
The three benefits of effective organizing are clarity and focus, optimal resource utilization, improved
communication and collaboration, and adaptability and scalability.

PTS: 1
48. ANS:
The principle of specialization states that tasks and responsibilities should be divided and assigned based on
individuals' expertise and skills.

PTS: 1
49. ANS:
Systems theory views organizations as complex systems with interdependence and synergy among different
parts. It emphasizes feedback loops and adaptation to maintain effectiveness.

PTS: 1
ESSAY

50. ANS:
The three types of decisions based on complexity and time frame are strategic decisions, tactical decisions,
and operational decisions.

PTS: 1