MAN0202ST0000R01_MM_L500_Liverpool1xM_MG

Toshiba Personal Computer
Satellite
Maintenance Manual
TOSHIBA CORPORATION
[CONFIDENTIAL]
Copyright
© 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite Maintenance Manual
First edition May. 2009
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change without
notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from
errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
ii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba
Personal Computer Satellite, referred to as the Satellite Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians
and authorized dealers or service providers to ensure the following safety precautions are adhered
to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it
could come loose, creating a danger of a short circuit, which could cause overheating,
smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery or
an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] iii

The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite Series system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU

problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.
Appendices The appendices describe the following:
Handling the LCD module

Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
iv [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Manual
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold
down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Format complete
System transferred
Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] v

Table of Contents
Chapter 1 Hardware Overview
1.1 Features .............................................................................................................................. 1-1

1.2 2.5-inch HDD ..................................................................................................................... 1-9
1.3 DVD Super Multi (+-R Double Layer) ............................................................................ 1-10
1.4 Power Supply ................................................................................................................... 1-11
1.5 Batteries ........................................................................................................................... 1-13
1.5.1 Main Battery ...................................................................................................... 1-13
1.5.2 Battery Charging Control................................................................................... 1-13
1.5.3 RTC Battery ....................................................................................................... 1-14
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting Introduction ............................................................................................. 3

2.2 Troubleshooting Flowchart ................................................................................................... 3
2.3 Power Supply Troubleshooting............................................................................................ .9
2.4 Display Troubleshooting ........................................................................................ ……….13
2.5 Keyboard Troubleshooting ................................................................................................. 17
2.6 External USB Devices Troubleshooting ............................................................................. 19
2.7 TouchPad Troubleshooting ................................................................................................. 21
2.8 Speaker Troubleshooting .................................................................................................... 25
2.9 Wireless LAN Troubleshooting .......................................................................................... 27
2.10 Camera troubleshooting ...................................................................................................... 29
2.11 Bluetooth Troubleshooting ................................................................................................ .31
2.12 3 in 1 card Troubleshooting ................................................................................................ 33
2-13 HDD/SSD troubleshooting process .................................................................................... 35
2-14 CRT failure troubleshooting process .................................................................................. 37
2-15 LAN Troubleshooting ......................................................................................................... 39
2-16 MIC troubleshooting process .............................................................................................. 41
vi [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Manual
2-17 BUTTON troubleshooting process ..................................................................................... 43
Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test .............................................................................................................. 3

3.2 Executing the Diagnostic Test .............................................................................................. 4
3.3 Display Configuration .......................................................................................................... 8
3.4 Audio sound Test .................................................................................................................. 9
3.5 Fan ON/OFF Test.................................................................................................................. 9
3.6 Main Battery Charge Test ................................................................................................... 11
3.7 FDD Test ......................................................................................................................... …11
3.8 Memory Check .................................................................................................................... 14
3.9 Keyboard Test ..................................................................................................................... 14
3.10 Mouse (Pad) Test ................................................................................................................ 16
3.11 LCD Pixels Mode Test ........................................................................................................ 17
3.12 Magnetic switch Test .......................................................................................................... 18
3.13 LAN Test............................................................................................................................. 20
3.14 RTC Test ............................................................................................................................. 23
3.15 BUTTON Test..................................................................................................................... 24
3.16 1st HDD Test ...................................................................................................................... 25
3.17 RDMI Test .......................................................................................................................... 27
3.18 WDMI Test ........................................................................................................................ 28
3.19 HDCP Key Check ............................................................................................................... 31
Chapter 4 Replacement Procedures
4.1 General ............................................................................................................................... 4-1

Safety Precautions .............................................................................................................. 4-2
Before You Begin .............................................................................................................. 4-4
Disassembly Procedures .................................................................................................... 4-5
Assembly Procedures ......................................................................................................... 4-5
Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] vii

Tools and Equipment ......................................................................................................... 4-6
Screw Tightening Torque .................................................................................................. 4-6
Colors of Screw Shanks ..................................................................................................... 4-7
Symbols of Screws on the Laptop Body ............................................................................ 4-7
Symbol examples ............................................................................................................... 4-7
4.2 Battery ................................................................................................................................ 4-8
Removing the Battery Pack................................................................................................ 4-8
Installing the Battery Pack ................................................................................................. 4-9
4.3 HDD ................................................................................................................................. 4-10
Removing the HDD ......................................................................................................... 4-10
Installing the HDD ........................................................................................................... 4-12
4.4 Memory ............................................................................................................................ 4-13
Removing the Optional Memory ..................................................................................... 4-13
Installing the Optional Memory ....................................................................................... 4-15
4.5 ODD ................................................................................................................................. 4-16
Removing the ODD Bay Module..................................................................................... 4-16
Installing the ODD Bay Module ...................................................................................... 4-17
Disassembling the ODD Drive ........................................................................................ 4-17
Assembling the ODD Drive ............................................................................................. 4-18
4.6 Keyboard Cover and Keyboard........................................................................................ 4-19
Removing the Keyboard Cover and Keyboard ................................................................ 4-19
Installing the keyboard Cover and Keyboard .................................................................. 4-21
4.7 WLAN Card ..................................................................................................................... 4-22
Removing the WLAN Card ............................................................................................. 4-22
Installing the WLAN Card ............................................................................................... 4-22
4.8 Logic Upper Assembly .................................................................................................... 4-23
Removing the Logic Upper Assembly ............................................................................. 4-23
Installing the Logic Upper Assembly .............................................................................. 4-25
4.9 Power Board ..................................................................................................................... 4-26
Removing the Power Board ............................................................................................. 4-26
Installing the power switch board .................................................................................... 4-26
viii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

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4.10 Touch Pad Button Board and Bracket.............................................................................. 4-27
Removing the touch pad button board and bracket.......................................................... 4-27
Installing the Touch Pad Button Board and Bracket........................................................ 4-28
4.11 Thermal Fan ..................................................................................................................... 4-29
Removing the Thermal Fan .............................................................................................. 4-29
Installing the Thermal Fan ............................................................................................... 4-29
4.12 Motherboard ..................................................................................................................... 4-30
Removing the Motherboard ............................................................................................. 4-30
Installing the Motherboard ............................................................................................... 4-32
4.13 Thermal Module and VGA Board (Optional) .................................................................. 4-34
Removing the Thermal Module and VGA Board ............................................................ 4-34
Installing the VGA Board and Thermal Module ............................................................. 4-37
4.14 CPU .................................................................................................................................. 4-38
Removing the CPU .......................................................................................................... 4-38
Installing the CPU ............................................................................................................ 4-39
4.15 Modem Card..................................................................................................................... 4-40
Removing the Modem Card ............................................................................................. 4-40
Installing the Modem Card .............................................................................................. 4-40
4.16 Speakers ........................................................................................................................... 4-41
Removing the Speakers .................................................................................................... 4-41
Installing the Speakers ..................................................................................................... 4-42
4.17 Display Assembly ............................................................................................................ 4-43
Removing the Display Assembly ..................................................................................... 4-43
Installing the Display Assembly ...................................................................................... 4-44
4.18 LCD Bezel Assembly ....................................................................................................... 4-45
Removing the LCD Bezel Assembly ............................................................................... 4-45
Installing the LCD bezel .................................................................................................. 4-47
4.19 LCD Module and Inverter Board ..................................................................................... 4-50
Removing the LCD Module and Inverter Board ............................................................. 4-50
Installing the LCD Module and Inverter Board ............................................................... 4-53
4.20 CMOS Board and MIC .................................................................................................... 4-55
Removing the CMOS Board and MIC ............................................................................. 4-55
Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] ix

Installing the CMOS Board and MIC .............................................................................. 4-55
4.21 USB Board ....................................................................................................................... 4-56
Removing the USB Board................................................................................................ 4-56
Installing the USB Board ................................................................................................. 4-56
4.22 Bluetooth Card ................................................................................................................. 4-57
Removing the Bluetooth card .......................................................................................... 4-57
Installing the Bluetooth card ............................................................................................ 4-58
Figures
Figure 4.1 Removing the Battery Pack ................................................................................. 4-8

Figure 4.2 Removing the HDD door ................................................................................... 4-10
Figure 4.3 Removing the HDD plate .................................................................................. 4-11
Figure 4.4 Removing the RAM door .................................................................................. 4-13
Figure 4.5 Removing the RAM from the laptop ................................................................. 4-14
Figure 4.6 Removing the ODD Bay module ....................................................................... 4-16
Figure 4.7 Removing the bracket from the ODD drive....................................................... 4-17
Figure 4.8 Removing the keyboard cover ........................................................................... 4-19
Figure 4.9 Removing screws from the keyboard ................................................................ 4-20
Figure 4.10 Removing the keyboard ..................................................................................... 4-21
Figure 4.11 Removing the WLAN card ................................................................................ 4-22
Figure 4.12 Removing the screws from the bottom of the laptop ......................................... 4-23
Figure 4.13 Removing six screws from under the keyboard................................................. 4-24
Figure 4.14 Detaching cables from under the keyboard ....................................................... 4-25
Figure 4.15 Removing the power board ................................................................................ 4-26
Figure 4.16 Removing the screws from the touch pad button board .................................... 4-27
Figure 4.17 Removing the touch pad bracket ....................................................................... 4-28
Figure 4.18 Removing the thermal fan from the logic lower assembly ................................ 4-29
Figure 4.19 Removing the motherboard from logic lower assembly .................................... 4-30
Figure 4.20 Removing the DC IN connector and cable ........................................................ 4-31
x [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Manual
Figure 4.21 Picking up the motherboard ............................................................................... 4-31
Figure 4.22 Aligning the motherboard connectors................................................................ 4-32
Figure 4.23 Installing the DC IN connector .......................................................................... 4-33
Figure 4.24 Removing the Thermal Module ......................................................................... 4-35
Figure 4.25 Removing the VGA Board................................................................................. 4-36
Figure 4.26 Reapply Shinetsu 7726 grease on the thermal module and
remove any release papers ................................................................................. 4-37
Figure 4.27 Removing the CPU ............................................................................................ 4-38
Figure 4.28 Removing the modem card ................................................................................ 4-40
Figure 4.29 Removing the speakers ...................................................................................... 4-41
Figure 4.30 Removing the display assembly......................................................................... 4-43
Figure 4.31 Removing the LCD Bezel Assembly ................................................................. 4-45
Figure 4.32 Taking out the hinge wall .................................................................................. 4-46
Figure 4.33 Removing the bezel from the hinge wall ........................................................... 4-46
Figure 4.34 Reroute the cables .............................................................................................. 4-47
Figure 4.35 Pressing the bezel hinge wall ............................................................................. 4-48
Figure 4.36 Pressing the bezel downside hook ..................................................................... 4-48
Figure 4.37 Pressing the left and right side of the bezel ....................................................... 4-49
Figure 4.38 Pressing the bezel upside hooks......................................................................... 4-49
Figure 4.39 Removing the Inverter Board ............................................................................ 4-50
Figure 4.40 Removing the LCD Module from the LCD cover assembly ............................. 4-51
Figure 4.41 Removing the LCD Hinge Assembly ................................................................ 4-51
Figure 4.42 Removing the LVDS cable ................................................................................ 4-52
Figure 4.43 Installing the LCD Hinge Assembly .................................................................. 4-53
Figure 4.44 Removing the LCD Module from the LCD cover assembly ............................. 4-54
Figure 4.45 Removing the CMOS board and MIC ............................................................... 4-55
Figure 4.46 Removing the USB Board ................................................................................. 4-56
Figure 4.47 Removing the Bluetooth card ............................................................................ 4-57
Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] xi

Appendices
Appendix A Handling the LCD Module ................................................................................. A-1

Appendix B Board Layout ...................................................................................................... B-1
Appendix C Pin Assignments ................................................................................................. C-1
Appendix D Keyboard Scan/Character Codes ........................................................................ D-1
Appendix E Key Layout ..........................................................................................................E-1
Appendix F Series Screw Torque List ..................................................................................... F-1
Appendix G Reliability ........................................................................................................... G-1
xii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Manual
Chapter 1
Hardware Overview
1 Hardware Overview
Chapter 1 Contents
1.1 Features .................................................................................................................. 1-1

1.2 2.5-inch HDD ....................................................................................................... 1-12
1.3 DVD Super Multi (+-R Double Layer) ................................................................ 1-13
1.4 Power Supply ....................................................................................................... 1-15
1.5 Batteries ................................................................................................................ 1-17
1.5.1 Main Battery ......................................................................................... 1-17
1.5.2 Battery Charging Control ..................................................................... 1-17
1.5.3 RTC Battery .......................................................................................... 1-18
Satellite L500 Maintenance Manual 1-ii

1 Hardware Overview
Figures
Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-8

Figure 1-2 SATA HDD ................................................................................................. 1-12
Figure 1-3 DVD Super Multi Drive .............................................................................. 1-13
Tables
Table 1-1 HDD Specifications ..................................................................................... 1-12

Table 1-2 DVD Super Multi Drive Specifications ....................................................... 1-13
Table 1-3 Quick/Normal Charging Time ..................................................................... 1-17
Satellite L500 Maintenance Manual 1-iii

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zuzuweisen, der hier angezeigt werden soll. 1 Hardware Overview
1.1 Features
The Toshiba Satellite L500/L500D is a full-size PC notebook equipped with a Dual Core
Processor, providing high-speed processing capabilities and advanced features. The computer
employs a lithium ion battery that allows it to be battery-operated for a long period of time. The
display uses 15.6-inch and 16-inch HD LCD panel. The PGA socket supports BTO for the CPU
so that the system can be designed to suit your needs.
The computer has the following features:
Processor (BTO)
The computer is equipped with one of the following Intel® processors:

Intel® Dual CoreTM 2 Duo Processor
Intel® Penryn/Celeron Processor Support
Memory (BTO)
The computer has two SODIMM slots which come standard with 512MB/1GB/2GB/4GB,
accepting BTO for your memory requirements. It can incorporate up to either 4GB or 8 GB
of main memory depending on the model purchased. It supports DDR2 at 800MHz (DDR2
800 MHz module runs at 667Mhz with Athlon and Sempron processor).
Battery Pack
The computer is powered by one rechargeable and removable lithium ion battery pack. The
capacity can be either 3-cell, 6-cell or 12-cell, depending on the model of the computer.
RTC Battery
The internal RTC battery backs up the Real Time Clock and calendar.
Hard Disk Drive (HDD) (BTO)
The computer accommodates a 9.5 mm HDD with the following storage capacities:
y 120/160/250/320 GB, S-ATA (5,400rpm)
y 250/320 GB, SATA (7,200rpm)
Satellite L500 Maintenance Manual 1-1

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ODD (BTO)
y 12.7mm height DVD Super Multi drive supporting ±R Double Layer

y 12.7mm height DVD Super Multi drive supporting ±R Double Layer w/ Labelflash
Display (BTO)
The LCD displays available come with one of following types:
y 16.0" HD LCD screen, 32 million clolor, with 1366 horizontal x 768 vertical pixels HD
resolution
y 15.6" HD LCD screen, 32 million clolor, with 1366 horizontal x 768 vertical pixels HD
resolution
Graphics (BTO)
Intel® GM45/GL40 integrated graphics display

ATI Mobility RadeonTM HD 4570 for external graphics support (DDR3, 256/512MB)
(depending on model).
Keyboard
The computer is equipped with a Toshiba standard 300mm keyboard, which has 104 keys
supported without stick-point. It is a Vista-compliant keyboard with optional Windows keys
and application keys.
Pointing Device
The integrated Wide Touch Pad and two control buttons in the palm rest allow control of
the on-screen pointer and support functions such as the scrolling of windows.
External Monitor Port
The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM
driver is ready for Vista.
Universal Serial Bus (USB) Ports
The computer has two USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These

ports support PnP installation and hot plugging. Sleep and Charge only support by
eSATA/USB combo port.

eSATA/USB combo
The external SATA or eSATA port executes high-speed data transfer to external devices
and now supports shielded cable lengths of up to 2 meters outside the PC.
Express Card Slot
The internal Express Card slot is a universal slot. This slot supports ExpressCard 34/54 and
the slot comes with a dummy card. It also supports USB/PCI Express signals.
Bridge Media Slot
This slot allows you to insert SD, MiniSD/MicroSD (through adapter), Memory Stick
(through adaptor), Memory Stick Pro (through adaptor) and MMC memory cards. It
supports high-speed SD and SDHC. An I/O port heel cover is needed. This model does not
support CF or SmartMedia cards.
Sound System
The integrated sound system is composed of two Realtek Azalia internal speakers, standard
MIC-IN and headphone ports.
Internal Camera (BTO)
It supports 0.3M and 1.0M pixels with Auto Macro and comes with a blue LED indicator.
An internal microphone is BTO with the internal camera. The camera is not a rotation type.
HDMI Out Port (BTO)
The HDMI 1.3 out port can connect with a Type A connector HDMI cable. The HDMI out
port can send SD and HD video/audio signals.
Headphones Jack
This jack connects digital speakers or stereo headphones (16 ohm minimum). When
connected to digital speakers or headphones, the internal speaker is automatically disabled.
Microphone Jack
A 3.5mm mini microphone jack enables connection of a three-conductor microphone for

monaural input and also enables the connection of a stereo device for audio input.

LAN (BTO)
The computer has built-in support for 10M/100M Ethernet LAN (10/100 megabits per
second, 10/100BASE-T). It employs a Realtek 8103EL for 10M/100Mbit LAN. It is pre-
installed as a standard device in some markets.
Wireless LAN (BTO)
Some computers in this series are equipped with a Wireless LAN (WLAN) card. This
WLAN module may come with the following types (depending on the model):
Intel 802.11 abgn, Echo Peak (1x2), Shirley Peak (1x2 or 3x3)
Realtek 802.11 bg (8187B), bgn (8192E)
Internal Modem (BTO)
Some models are equipped with an integrated modem. The integrated modem provides
capability for data and fax communications that support the V.90 (V.92) standards and
includes a modem jack for connection to the telephone line. Please note that both the V.90
and V.92 standards are only supported in the USA, Canada, United Kingdom, France,
Germany and Australia - only the V.90 standard is supported in other regions. You should
also be aware that the speed of data and fax transfer will depend on the analog telephone
line conditions. The integrated model is only installed as a standard device in some markets.
This internal modem comes with MDC 1.5 solution (Azalia interface) and is exclusive with
FM Turner.
Bluetooth (BTO)
Some computers in this series offer Bluetooth wireless communication functionality which
eliminates the need for cables between electronic devices such as computers and printers.
When implemented, Bluetooth provides wireless communication in a small space. This
module is Version 2.1 + EDR (Antenna on Module type) with dual stack support (Toshiba
and Microsoft).
PCMCIA Card Organization
y One type II card socket with shutter door (PC Card or CardBus slot).
y O2 Micro OZ601 controller
y PC card 95 supported
y No ZV-port support

y SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB

y Modem/LAN card
y CardBus card

Figure 1-1A shows the computer and its system unit configuration.
Figure 1-1A ID Parts Description Placement Part A

A B C D E
Compal Confidential
Model Name : KSWAA Fan Control Intel Penryn Processor Thermal Sensor Clock Generator
File Name : LA-4981P APL5607 EMC1402-1 SLG8SP556VTR
page 4 uPGA-478 Package page 4 page 16
1
(Socket P) page 4,5,6
1
CRT FSB
H_A#(3..35) 667/800/1066MHz H_D#(0..63)
page 19
Memory BUS(DDRII) 200pin DDRII-SO-DIMM X2
page 17
VGA MXM/B LCD Conn. Intel Cantiga Dual Channel
page 18 BANK 0, 1, 2, 3 page 14,15
ATI M92XT,64bit with 128M/256MB PCIE-Express 16X GM45/PM45/GL40 1.8V DDRII 667/800
ATI M96,128bit with 256M/512MB GM49
EC HDMI CEC Controller HDMI Conn. Level Shifter uFCBGA-1329
SMBUS R5F211A4SP page 20 page 20
page 20 page 7,8,9,10,11,12,13
USB/B FP/B
PCIeMini Card USB port 0,1 USB port 4
WiMax page 25 page 26
2 2
USB port 7
page 27
DMI x 4 C-Link BT conn Int. Camera
PCIeMini Card USB USB port 5 USB port 11
WLAN 5V 480MHz USB page 26 page 18
PCIe port 4 PCIe 1x [2,4,5] 5V 480MHz
page 27
1.5V 2.5GHz(250MB/s)
Express Card SATA port 0 SATA HDD0

USB
USB port 8
5V 480MHz
Intel ICH9-M 5V 1.5GHz(150MB/s) page 25
Express Card PCIe 1x
PCIe port 1 page 25 1.5V 2.5GHz(250MB/s) SATA port 4 SATA ODD
5V 1.5GHz(150MB/s) page 25
RJ45 RTL8103EL 10/100M PCIe 1x
page 28 PCIe port 3 page 28 1.5V 2.5GHz(250MB/s) BGA-676
SATA port 5
USB 5V 1.5GHz(150MB/s)
RTS5159E 3IN1 5V 480MHz eSATA USB
USB port 10 page 32 page 21,22,23,24 USB port 3 USB port 3
3
page 25 page 25 3
PCI 5V 480MHz
PCMCIA 3V 33MHz
OZ601 page 31
3.3V 33 MHz
LPC BUS
HD Audio 3.3V/1.5V 24.576MHz/48Mhz
RTC CKT. MDC 1.5 Conn HDA Codec AMP.

USB/B Debug Port ENE KB926 D2 ALC272 TPA6017
page 25 page 21 page 26 page 29 page 30
page 34 page 33
Power/B DC/DC Interface CKT.

page 26
page 35
Touch Pad Int.KBD SPI ROM Int.
page 26 page 34 page 33 MIC CONN MIC CONN HP CONN SPK CONN
ODD/B for 17" Power Circuit DC/DC page 30 page 30 page 30 page 30
4 page 25 4
page 36,37,38,39
FP/B for 17" 40,41,42
page 25 Security Classification Compal Secret Data Compal Electronics, Inc.
Issued Date 2009/02/03 Deciphered Date 2010/02/03 Title
THIS SHEET OF ENGINEERING DRAWING IS THE PROPRIETARY PROPERTY OF COMPAL ELECTRONICS, INC. AND CONTAINS CONFIDENTIAL
Block Diagrams
Size Document Number Rev
AND TRADE SECRET INFORMATION. THIS SHEET MAY NOT BE TRANSFERED FROM THE CUSTODY OF THE COMPETENT DIVISION OF R&D
0.1
DEPARTMENT EXCEPT AS AUTHORIZED BY COMPAL ELECTRONICS, INC. NEITHER THIS SHEET NOR THE INFORMATION IT CONTAINS
MAY BE USED BY OR DISCLOSED TO ANY THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT OF COMPAL ELECTRONICS, INC.
KSWAA LA4981P M/B
Date: Tuesday, February 03, 2009 Sheet 2 of 45
A B C D E

The system unit of the computer consists of the following components:
Processor (BTO)
The computer is equipped with one of the following Intel® processors:

Intel® CoreTM Duo Processor
Intel® CoreTM Solo Processor
Intel® Celeron®
Memory (BTO)
The computer has two SODIMM slots which come standard with 512MB/1GB/2GB/4GB,
accepting BTO for your memory requirements. It can incorporate up to 8 GB of main
memory. It supports DDR2 at 800MHz (DDR2 800 MHz module runs at 667Mhz with
Athlon and Sempron processor).
BIOS ROM (EEPROM)
The system BIOS and Keyboard BIOS share one single 1024KB flash ROM. The flash
utility can be used to program both system and keyboard BIOS at the same time.
System Controllers
Advanced Power Management 1.2 support

ACPI2.0 b and PC2001 compliant
Support SMBus specification V2.0
Hot keys for system control
Audio volume output control
External LED control
Battery scope report and control
Sticky key support
Power switch control
Two host interface channels support
Supports three independent devices
Internal Keyboard country selection
Wireless LAN on/off button

Graphics Controller
Intel® GM45/GL40 as integrated graphics solution

ATI Mobility RadeonTM HD 4570 with DDR3 (256MB, 512MB) for external graphics
solution
DVI-D supported by conversion cable from HDMI
Express Card Controller
Support USB/PCI Express signals

One Express card slot 34/54
Audio Controller
Realtek Azalia ALC272

One Audio-in port: Mic-in
One Audio-out port: Headphone-out
Internal Microphone (with Internal Camera, MIC with echo cancellation)
Volume control: Digital control, rotary type
Microsoft inbox audio driver support
Hardware EQ support
Wireless LAN Controller
Intel 802.11 abgn, Echo Peak (1x2), Shirley Peak (1x2 or 3x3)
Realtek 802.11 bg (8187B), bgn (8192E 1x2)
Intel Wireless Application, Cliffside and WPS supported

1.2 2.5-inch HDD
The computer contains an extremely low-profile and lightweight, high-performance HDD. The
HDD incorporates a 9.5 mm magnetic disk and mini-Winchester type magnetic heads. The HDD
interface conforms to Serial ATA. Storage capacities supported are 120, 160, 200, 250 and 320
GB.
The HDD is shown in Figure 1-2 and some of its specifications are listed in Table 1-1.
Figure 1-2 SATA HDD
Table 1-1 HDD Specifications
Item Specifications
Capacity (GB) 120GB 160 GB 200 GB 250 GB 320G
Rotational Speed
5400 RPM 5400/7200 RPM 7200 RPM 5400 RPM 5400/7200 RPM
(RPM)
Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm
User Data
234,441,648 312,581,808 390,721,968 488,397,168 625,142,448
Sectors
Bytes / Sector 512 512 512 512 512

1.3 DVD Super Multi (+-R Double Layer)
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed, CD-RW at 6x speed, US CD-RW at 16x speed, High Speed CD-RW at 10x speed,
DVD-R at 8x speed, DVD-RW at 8x speed, DVD+R at 8x speed, DVD+R (Double Layer) at 4x
speed, DVD-R (Dual Layer) at 4x speed, DVD+RW at 8x speed and DVD-RAM at 5x speed.
The DVD Super Multi drive is shown in Figure 1-3 and its specifications are listed in Table 1-2.
Figure 1-3 DVD Super Multi Drive
Table 1-2 DVD Super Multi Drive Specifications
Item DVD-ROM Mode CD-ROM Mode
33.3 (U-DMA transfer mode 2)

Data Transfer Rate (Mbytes/s)
16.6 (PIO mode 4, Multiword DMA mode 2)
Access Time (ms)
Average Random Access 130 130
Data Buffer Size (Mbytes) 2MB
DVD:
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R,
Formats Supported
DVD+-R (Double Layer), DVD+RW.
CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD

(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.

1.4 Power Supply
The power supply unit provides constant voltage (19V) for the system board and performs the
following functions:
1. Power input monitor
y Checks whether the AC adapter (DC power supply) is connected to the computer.
y Checks whether the battery pack is connected to the computer.
y Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
y Turns on and off the battery pack charging power supply.

y Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
y Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
y Controls the supply of power to the system block (load/logic circuit side).
y Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
y Instructs the gate array to enable/disable tuning the power on.

y Controls power-on/off operation.
4. Status display
y Turns on the Power LED (in Green).

y Battery indicator (in Green or Amber).
y DC-IN indicator (in Green)
5. External interface
y Performs communication through the I2C bus (via the internal EC/KBC).
y Transfers the power supply operation mode.

6. Output monitor
y Monitors the voltage output to the system block (load/logic circuit side).
y Monitors the voltage, over voltage, input/output current of the battery pack.
y Monitors the internal temperature of the battery pack.
y Monitors the supply voltage from the AC adapter.

1.5 Batteries
The computer has the following two types of batteries:
Main Battery Pack
Real Time Clock (RTC) Battery
1.5.1 Main Battery
The main battery pack serves as the computer's main power source when the AC adapter is not
attached. The main battery maintains the state of the computer when the AC adapter is detached.
1.5.2 Battery Charging Control
Battery charging is controlled by EC KB926. When the AC adapter and battery pack are attached
to the computer, the EC KB926 controls the charge on/off state and detects a full charge.
Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the system
is powered off or by on-state charge when it is powered on.
Table 1-3 Quick/Normal Charging Time
State Charge Time
Off-State Charge 3/6/12 Cell About 4 hours max
On-State Charge 3/6/12 Cell About 12 hours max

NOTE: The time required for normal charge depends on the power consumption by the
system. Using a fluorescent lamp and frequently accessing the disk consumes more power and
lengthens the charge time.
Any of the following can stops battery charge:

1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
Detection of full charge
A full charge is detected only when the battery is being charged by quick or normal charge.
A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed limit.
1.5.3 RTC Battery
The RTC battery provides power to keep the current date, time and other system information in
memory while the computer is turned off.

Chapter 2
Troubleshooting Procedures
2
2 Troubleshooting Procedures
Chapter 2 Contents
2.1 Troubleshooting Introduction ......................................................................................4

2.2 Troubleshooting Flowchart ..........................................................................................5
2.3 Power Supply Troubleshooting ...................................................................................9
2.4 Display Troubleshooting ...........................................................................................14
2.5 Keyboard Troubleshooting ........................................................................................17
2.6 External USB Devices Troubleshooting ..........................................................................19
2.7 TouchPad Troubleshooting ..............................................................................................22
2.8 Speaker Troubleshooting ................................................................................................24
2.9 Wireless LAN Troubleshooting .................................................................................26
2.10 Camera Troubleshooting ...........................................................................................28
2.11 Bluetooth Troubleshooting ........................................................................................30
2.12 3in1 card Troubleshooting .........................................................................................32
2.13 HDD/SSD Troubleshooting .......................................................................................34
2.14 CRT Troubleshooting ....................................................................................................36
2.15 LAN Troubleshooting ....................................................................................................38
2.18 modem Troubleshooting ............................................................................................44
2.19 Express card Troubleshooting ...................................................................................46
2.20 HDMI Troubleshooting .............................................................................................48
2.21 E-SATA Troubleshooting ................................................................................................50
2.22 Optical Drive Troubleshooting ..................................................................................52
Satellite L500 / Pro L500 Series Maintenance Manual 1

Figures
Figure2-1 Troubleshooting flowchart (1/2)………………………………………………5
Figure2-1 Troubleshooting flowchart (22)………………………………………………6
Figure 2-2 Power Supply Troubleshooting Process………………………………………9
Figure 2-3 Display troubleshooting process ..................................................................... 14
Figure 2-4 Keyboard troubleshooting process .................................................................. 17
Figure 2-5 External USB device troubleshooting process ................................................ 19
Figure 2-6 TouchPad troubleshooting process .................................................................. 22
Figure 2-7 Speaker troubleshooting process ..................................................................... 24
Figure 2-8 Wireless LAN troubleshooting process ........................................................... 26
Figure 2-9 Camera troubleshooting process ..................................................................... 28
Figure 2-10 Bluetooth troubleshooting process…..……………………………….……….30
Figure 2-11 3 in 1 card troubleshooting process……………………………..…….………32
Figure 2-12 HDD/SSD troubleshooting process……………………….……..…………...34
Figure 2-13 CRT troubleshooting process ………………………………………………..36
Figure 2-14 LAN troubleshooting process ………………………………………………..38
Figure 2-15 MIC troubleshooting process ……………………………………………….....40
Figure 2-16 BUTTON troubleshooting process ……………………………………………42
Figure 2-17 Modem troubleshooting process ………………………………………………44
Figure 2-18 Express card troubleshooting process …………………………………………46
Figure 2-19 HDMI troubleshooting process ………………………………………………..48
Figure 2-20 E-SATA troubleshooting process …………………………………………......50
Figure 2-21 Optical Drive Troubleshooting……………………………………………….52

Tables
Table 2-1 Battery LED ........................................................................................................10
Table 2-2 DC-IN LED .........................................................................................................11

2.1 Troubleshooting Introduction
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
1. Display 7. Wireless LAN 13. Express card 19. 3in1 card

2. HDD/SSD 8. Camera 14.HDMI
3. Keyboard 9. Bluetooth 15.E-SATA
4. USB HDD 10. Headphone 16. Optical drive
5. Touchpad 11.MIC 17.LAN
6. Speaker 12.Modem 18. BUTTON
The Diagnostics Disk operations are described in Chapter 3. Detailed replacement

procedures are given in Chapter 4.
The following tools are necessary for implementing the troubleshooting procedures:
1. Diagnostics Disk (Repair and Sound Repair)

2. Phillips screwdriver (2 mm)
3. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door)
4. 2DD or 2HD formatted work disk for floppy disk drive testing
5. Sycard (EXPRESS CARD test card)
6. Cleaning kit for floppy disk drive troubleshooting
7. Cleaning kit for optical drive troubleshooting
8. Multimeter
9. External monitor
10. USB compatible keyboard
11. Multimedia sound system with line-in and line-out ports
12. Headphones
13. USB test module and USB cable
14. Music CD
15. MIC module and MIC line

2.2 Troubleshooting Flowchart
If you know the location of the malfunction, turn directly to the appropriate section of this
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for
determining which troubleshooting procedures to execute. Before performing any
troubleshooting procedures, verify the following:
z Ask the user if a password is registered, if it is, ask him or her to enter the password.
z Verify with the customer that Toshiba Windows XP/Vista is installed on the hard disk.
Operating systems that were not preinstalled by Toshiba can cause the computer to
malfunction.
z Make sure all optional equipment is removed from the computer.

START
C o n n e c t th e A C a d a p te r to th e D C -
IN s o c k e t
P e rfo rm th e P o w e r S u p p ly
T ro u b le s h o o tin g p ro c e d u re s
Is th e D C -IN L E D o n ? No
in s e c tio n 2 .3
Y es
Is th e B a tte ry L E D o n ? No T ro u b le s h o o tin g p ro c e d u re s
in s e c tio n 2 .3
Y es
T u rn th e P o w e r s w itc h o n
Is th e P o w e r O n L E D o n ? No T ro u b le s h o o tin g p ro c e d u re s
in s e c tio n 2 .3
Y es
Is th e " T o s h ib a " lo g o m e s s a g e
No T ro u b le s h o o tin g p ro c e d u re s
d is p la y ?
in s e c tio n 2 .3
Y es
If th e " p a s s w o rd " m e s s a g e
d is p la y s , ty p e th e p a s s w o rd , th e n
p re s s E n te r.
P e rfo rm d ia g n o s tic s
Is T o s h ib a W in d o w s X P & V is ta p ro g ra m . R u n C M 1 6 5 .E X E
No
b e in g lo a d e d ? a n d s e le c t th e H A R D D IS K
ite m .
Y es
Figure 2-1 Troubleshooting flowchart (1/2)

Perform the Keyboard

Does typed characters appear correctly? No Troubleshooting procedures
in section 2.6
Yes
Insert USB memory disk. Then run the

diagnostics test program
Perform the FDD

Is the diagnostics test loaded? No Troubleshooting procedures
in section 2.5
Yes
Allow each test to perform

automatically
After confirming which

diagnostics test has detected
Is an error detected by any of the Yes an error, perform the
diagnostics tests?
appropriate procedure as
outlined below.
No
System is normal
End
Figure 2-1 Troubleshooting flowchart (2/2)

If the diagnostics program cannot detect an error, the problem may be intermittent. The test
program should be executed several times to isolate the problem. When a problem has been
located, perform the appropriate troubleshooting procedures as follows:
1. If an error is detected by the battery test, perform the Power Supply Troubleshooting
procedures in Section 2.3
2. If an error is detected by the display test, perform the Display Troubleshooting

3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting

4. If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting

5. If an error is detected by the audio test, perform the Speaker Troubleshooting

procedures in Section 2.8 and the Optical Drive Troubleshooting Procedures in
Section 2.9
Other problems that are not covered by the diagnostics program may be discovered by a
user.
1. If an error is detected when using an external USB device, perform the External USB
Devices Troubleshooting procedures in Section 2.6
2. If an error is detected when using the speakers, perform the Speaker Troubleshooting
3. If an error is detected when using the Wireless LAN, perform the Wireless LAN
Troubleshooting procedures in Section 2.10
4. If an error is detected when using the Bluetooth, perform the Bluetooth

Troubleshooting procedures in Section 2.12
5. If an error is detected when using the MIC, perform the MIC troubleshooting

2.3 Power Supply Troubleshooting
ST A R T
C heck P ower Supply Status

(P rocedure 1)
A re the D C -IN and R eplace adaptor / battery

No
B attery LE D s lit? (P rocedure 2)
Y es
C heck power supply

connections
(P rocedure 3)
C an you turn the R un diagnostic program

Y es
com puter on? (P rocedure 4)
No
P erform internal connection

A re the internal power
No check
connections secure?
(P rocedure 5)
Y es
R eplace system board
END
Figure 2-2 Power Supply Troubleshooting Process
The power supply controls many functions and components. To determine if the power
supply is functioning properly, start with Procedure 1 and continue with the other Procedures

as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures
described in this section are:
Procedure 1: Power status check

Procedure 2: Adaptor / battery replacement
Procedure 3: Power supply connection check
Procedure 4: Diagnostic check
Procedure 5: Internal connection check
Procedure 1 Power Status Check
The following LEDS indicate the power supply status:
Battery LED
DC-IN LED
The power supply controller displays the power supply status through the Battery and the DC-
IN LEDS as listed in the tables below.
Table 2-1 Battery LED
Battery State LED colors Definition

Charging Amber, solid on Battery charging with AC.
green, solid on Battery fully charged by AC
Amber color off Battery abnormal stop charging with AC
(Bad cell/ Overheated)
Discharging Amber, blinking Battery within low state: 12 minutes
(LED on for 1 second remaining
every 4 seconds)
Amber, blinking Battery within critical low state: 3
(LED on for 1 second minutes remaining. The system is
every 2 seconds) protected and cannot be re-powered on
without the AC power connected.
Amber color off Battery not in low or critical low state;
It’s in discharging state

Table 2-2 DC-IN LED
DC-IN LED Power supply status
Solid on AC power exists (LED is Green).
Off No AC power exists.
To check the power supply status, install a battery pack and connect an AC adaptor to the
DC-IN port on the computer and to a power supply.
If the DC-IN LED or Battery LED is not lit, go to Procedure 2.
Procedure 2 Adaptor / battery replacement
A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.
Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2.
Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.

Procedure 3 Power supply connection check
The power supply wiring diagram is shown below:
AC adaptor cord
AC power cord
AC System
Battery
adaptor board
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for
breaks. If the power cord is damaged, connect a new AC power cord. If there is
no damage, go to Check 2.
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the
DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected
correctly, go to Check 3.
Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board
of the computer.
• If the DC-IN input socket is loose, go to Procedure 5.
• If it is not loose, go to Check 4.
Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19
V. If the output is several percent lower than 19 V, go to Check 5. If the output
is close to 19 V, go to Check 6.
Check 5 Connect a new AC adaptor or AC power cord.

• If the DC-IN LED does not light, go to Procedure 4.
• If the battery LED does not light, go to Check 6.
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery LED still does not light, go to Procedure 4.

Procedure 4 Diagnostic check
The power supply may not charge the battery pack. Perform the following procedures:
1. Reinstall the battery pack.
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and
Diagnostics. If no problem is detected, the battery is functioning normally.
Procedure 5 Replacement check
The system board may be disconnected or damaged. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures. Check the connection between the AC
adaptor and the system board. After checking the connection, perform Check 1:
Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.
If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.
Check 2 Make sure that the battery cable is firmly connected to the system board. If it is
connected firmly, go to Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.

2.4 Display Troubleshooting
STA RT
P e r fo r m e x te r n a l d is p la y c h e c k
(P r o c e d u re 1 )
D o e s th e e x te r n a l
d is p la y f u n c tio n o k ?
No
P e r fo r m d ia g n o s tic c h e c k
( P ro c e d u r e 2 )
Y es
D is p la y is n o t
f a u lty . C o n tin u e
W a s a d is p la y No
p ro b le m d e te c te d ? tro u b le s h o o tin g -
re fe r to F ig u re 2 .1
Y es
P e r fo rm c o n n e c to r a n d
re p la c e m e n t c h e c k
( P ro c e d u r e 3 )
R e p la c e s y s te m b o a rd
END
Figure 2-3 Display troubleshooting process

This section describes how to determine if the computer’s display is functioning properly.
The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: External display check

Procedure 3: Connector and replacement check
Procedure 1 External display check
Connect an external display to the computer’s external monitor port, and then boot the
computer. The computer automatically detects the external display.
If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, the system
board may be damaged. Go to Procedure 2.
The Display Test program is stored on the computer’s Diagnostics disk. This program checks
the display controller on the system board. Insert the Diagnostics disk in the computer’s
floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and
Diagnostics for details.
If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning

properly.

Procedure 3 Connector and replacement check
The LCD module and system board are connected to the display circuits. Any of these
components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions
on how to disassemble the computer and then perform the following checks:
Check 1 Make sure the DDR module is seated properly. Test display again. If the problem
still exits, replace the DDR RAM module. If the problem still exists, perform
Check 2.
Check 2 Replace the LCD module with a new one and test display again. If the problem
still exists, perform Check 4.
Check 3 Replace the LCD cable with a new one and test display again. If the problem still
exists, perform Check 5.
Check 4 The system board may be damaged. Replace it with a new one.

2.5 Keyboard Troubleshooting
STA RT
P e rf o rm e x te rn a l k e y b o a rd c h e c k
(P ro c e d u re 1 )
D o e s th e e x te rn a l
k e y b o a r d f u n c tio n o k ?
No
P e rf o rm d ia g n o s tic c h e c k
Y es
K e y b o a r d is n o t
W a s a k ey b o ard fa u lty . C o n tin u e
No
p r o b le m d e te c te d ? tr o u b le s h o o tin g -r e f e r
to F ig u re 2 .1
Y es
P e r fo rm c o n n e c to r a n d
END
Figure 2-4 Keyboard troubleshooting process

To determine if the computer’s keyboard is functioning properly, perform the following

procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue with the
other procedures as instructed.
Procedure 1: External keyboard check

Procedure 1 External keyboard check
Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer.
The computer automatically detects the external keyboard.
If the external keyboard works correctly, the internal keyboard or its connections may be
faulty. Go to Procedure 2.
If the external keyboard appears to have the same problem as the internal keyboard, the
system board may be having some problem. Replace it with a new one and following the
Run the test and Diagnostics Program, which will automatically execute the Keyboard Test.
Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the keyboard is

functioning ok.
The keyboard and/or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures and perform
the following checks.
Check 1 Make sure the keyboard cable is firmly connected to the system board.
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still
an error, go to Check 2.
Check 2 The keyboard may be damaged. Replace it with a new one following the
If the problem still exists, perform Check 3.

2.6 External USB Devices Troubleshooting
START
P e r f o r m e x te r n a l d e v ic e a n d
c o n n e c tio n c h e c k
(P ro ce d u re 1 )
C heck U S B D o e s th e d e v ic e f u n c tio n
p o rt Y es w h e n c o n n e c te d to a
c o n n e c tio n d if f e r e n t U S B p o r t?
No
D o e s a n a lte r n a tiv e U S B O r ig in a l U S B
Y es
d e v ic e f u n c tio n c o r r e c tly ? d e v ic e is f a u lty
No
R e p la c e s y s te m b o a r d
(P ro ce d u re 2 )
END

Figure 2-5 External USB device troubleshooting process

To determine if the computer’s external USB devices are functioning properly, perform the
following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: External device and connection check

Procedure 2: Replace system board
Procedure 1 External device and connection check
The USB device may be damaged or the connection may be faulty. Perform Check 1.
Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the
cable is connected correctly, go to Check 2.
Check 2 Plug the USB device into another USB socket (there are three in all). If the USB
device still does not work, go to Check 4.
If the device functions correctly when connected to another USB port, go to

Check 3.
Check 3 Make sure that the USB socket is firmly secured to the system board of the
computer. If the malfunction remains, the system board or USB small board may
be damaged. Go to Procedure 2.
Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then
boot the computer. The computer automatically detects the external device.
If the alternative USB device works correctly, the original device may be
damaged and should be replaced.
If the alternative USB device appears to have the same problem as the original
device, the system board or USB small board may be damaged. Go to Procedure
2.
Procedure 2 Replace system board
If the error persists, the system board or USB small board may be damaged. Replace it with a
new one following the instructions in Chapter 4.

2.7 TouchPad Troubleshooting
START
TouchPad connection
check (Procedure 1)
TouchPad replacement
check (Procedure 2)
Replace system board
END
Figure 2-6 Touchpad troubleshooting process

To determine if the computer’s built-in TouchPad is functioning properly, perform the

following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: TouchPad connection check

Procedure 2: TouchPad replacement check
Procedure 1 TouchPad connection check
The TouchPad is connected via the TouchPad FPC to the system board. Make sure the
TouchPad FPC cable is firmly connected to the TouchPad and system board. Refer to Chapter
4, Replacement Procedures, for instructions on how to disassemble the computer and then
perform the following checks.
If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or
there is still an error, go to Procedure 2.
Procedure 2 TouchPad replacement check
The TouchPad unit or FPC may be defective or damaged. Replace each with a new one
following the steps in Chapter 4. If the FDD is still not functioning properly, replace the
system board with a new one following the steps in Chapter 4.

2.8 Speaker Troubleshooting
START
P e r f o r m a u d io s o u r c e te s t
(P ro c ed u re 1 )
S p e a k ers are n o t
D o a ll s o u r c e s h a v e f a u lty . C o n tin u e
No
s a m e p r o b le m ? tr o u b le s h o o tin g -
s e e F ig u r e 2 - 1
Y es
P e r f o r m e a r p h o n e te s t
(P ro c ed u re 2 )
D o ea rp h o n e s
f u n c tio n c o r r e c tly ?
Y es
P e r f o r m c o n n e c tio n c h e c k
No
(P ro c ed u re 3 )
P e r f o r m r e p la c e m e n t
check
(P ro c ed u re 4 )
R e p la c e s y s te m b o a r d
END
Figure 2-7 Speaker troubleshooting process

To determine if the computer’s built-in speakers are functioning properly, perform the
following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an
appropriate level. Start with Procedure 1 and continue as instructed.
Procedure 1: Audio source test

Procedure 2: Earphone test
Procedure 3: Connection check
Procedure 4: Replacement check
Procedure 1 Audio source test
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in
the monaural devices. If all have the same problem, continue with Procedure 2.
Procedure 2 Earphone test
Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3.

If they do not function correctly, the system board may be defective or damaged. Replace it
with a new one.
Procedure 3 Connection check
Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures and make sure the speaker cable is firmly connected to the audio board. If the
speakers are still not functioning properly, go to Procedure 4.
If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.
Replace them with new ones. If the stereo speakers still do not work properly, try replacing in
turn the audio board and system board.

2.9 Wireless LAN Troubleshooting
START
Perform diagnostic test

(Procedure 1)
Wireless LAN system

is not faulty. Continue
Was a wireless LAN problem delected? No
troubleshooting - refer
to Figure 2.1
Yes
Perform connector and replacement check

(Procedure 2)
Replace wireless LAN antenna/unit
END
Figure 2-8 Wireless LAN troubleshooting process
The wireless LAN antenna wire, wireless LAN unit or system board may each be the source
of a wireless LAN fault. Any of these components may be damaged. To determine if the
computer’s wireless LAN system is functioning properly, perform the following procedures.

Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: Diagnostic test

Procedure 1 Diagnostic test
Run the Diagnostic Program, which will automatically execute the wireless LAN test. Refer
to Chapter3 item A: CONFIG CHECK TEST” Test and Diagnostic for more information on
the program.
If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is
functioning properly.
The wireless LAN antenna, wireless LAN unit or system board may be disconnected or
damaged. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that the wireless LAN antenna is firmly connected to the Wireless
LAN module (refer to Chapter 4 for instructions) and that the wireless LAN
module is securely slotted into the system board. If the problem persists, go to
Check 2.
Check 2 Check that the wireless communication function is enable by BIOS setup or
FN+F8 , and then make sure that the wireless communication LED on the front
panel is light. If the LED is light but the wireless LAN function is still faulty, the
antenna may be damaged. Replace with a new antenna following the steps in
Chapter 4, Replacement Procedures. If the problem persists, or if the wireless
LAN LED is not light when the wireless communication function is enabled by
BIOS setup or FN+F8, go to Check 3.
Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.

2.10 Camera Troubleshooting
Figure 2-9 Camera troubleshooting process

The Camera board or system board may be the reason of a Camera fault. Either of these two
components may be damaged. To determine if the computer’s Camera is functioning
properly, perform the following procedures. Figure 2-14 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.

Run the functioning Program in windows, which will display the Camera test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the
Camera system is functioning properly.
The Camera board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
Check 1 Make sure that the Camera board cable is securely slotted into the system board.
If the problem persists, go to Check 2.
Check 2 The Camera board may be damaged. Replace it with a new one following the

2.11 Bluetooth Troubleshooting
Figure 2-10 Bluetooth troubleshooting process

The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a
Bluetooth fault. Any of these components may be damaged. To determine if the computer’s
Bluetooth is functioning properly, perform the following procedures. Figure 2-16 outlines the
process. Start with Procedure 1 and continue with the other procedures as instructed.

Run the Diagnostic Program, which will automatically execute the Bluetooth test. Refer to
Chapter 3 item A: “CONFIG CHECK TEST”, Tests and Diagnostics for more information on
the program.
If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is

The Bluetooth, antenna module or system board may be disconnected or damaged.

Check 1 Make sure the Bluetooth cable is securely slotted into the system board. If the
problem persists, go to Check 2.
Check 2 Check the wireless communication function is enabled by BIOS setup or FN+F8,
then make sure that the communication LED on the left panel is lit. If the problem
persists, or if the Bluetooth communication LED is not lit when the wireless
communication function is enabled by BIOS setup or FN+F8 to “On”, go to
Check 3.
Check 3 The Bluetooth module may be damaged. Replace it with a new one following the

2.12 3in1 card Troubleshooting
START
Perform 3 in 1 CARD test

(Procedure 1)
Do errors occur during 3 3 IN 1 unit is not

No
IN 1 CARD test? faulty.
Yes
Perform 3 IN 1 card socket

replacement check
(Procedure 2)
END
Figure 2-11 3in 1 card troubleshooting process
This section describes how to determine if the 3 IN 1 Card is functioning properly. The
process is summarized in Figure 2-16. Perform the steps below starting with Procedure 1 and
continuing with the other procedures as required.
Procedure 1: 3 in 1 card test

Procedure 2: 3 in 1 card socket check
Procedure 1 3 in 1card test
The 2 in 1 Card test card contains a 3 in 1 card test program. Ensure the card in fully inserted
into the socket before running the program.
If an error occurs during the 3in 1 card test, perform Procedure 2. If no error occurs, it is
likely that the original 3 in 1 card was faulty.
Procedure 2 3 in 1 Card socket check
The 3 in 1 Card socket may be damaged or defective, for instance the socket pins can be bent.
Procedures and check the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.

2.13 HDD/SSD Troubleshooting
Figure 2-12 HDD troubleshooting process

The HDD or system board may be the reason of a HDD fault. Either of these two components
may be damaged. To determine if the computer’s HDD is functioning properly, perform the
following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.

Run the Diagnostic Program, which will automatically execute the HDD R/W test. Refer to
Chapter 3, Tests and Diagnostics for more information on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD function is

The HDD module or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
Check 1 Make sure that the HDD module is securely slotted into the system board. If the
problem persists, go to Check 2.
Check 2 The HDD module may be damaged. Replace it with a new one following the

2.14 CRT Troubleshooting
ST A R T
P e rfo rm C R T c o n n e c tio n
check
D o e s re p la c e m e n t
R e p la c e C R T
C R T c a b le N o
c a b le
fu n c tio n p ro p e rly ?
Y ES
P e rfo rm C R T se t c h e c k
U s e d iffe re n t
C R T fu n c tio n in g o k ? No
C R T set
Y ES
C heck C R T
R e p la c e s y s te m b o a rd N O P o rt
c o n n e c tio n
E N D
Figure 2-13 CRT troubleshooting process
To determine if the computer’s CRT port is functioning properly, perform the following
procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.
Procedure 1: CRT connection check

Procedure 2: CRT set check
Procedure 1 CRT connection check
The CRT cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port
of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the CRT port is firmly secured to the system board of the computer. If
the malfunction remains, go to Check 3.
Check 3 The CRT cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2 CRT set check
The CRT set may be faulty. Perform Check 1:
Check 1 Try using the set for CRT reception. If it does not work, the set may be damaged.
If the set does work, perform Check 2.
Check 2 Try connecting a different CRT to the computer. If the replacement CRT works,
the original set may be damaged. If the replacement set does not work the system
board may be damaged. Replace it with a new one following the instructions in
Chapter 4.

2.15 LAN Troubleshooting
ST A R T
P e rfo rm L A N c o n n e c tio n
check
D o e s re p la c e m e n t
R e p la c e L A N
L A N c a b le N o
c a b le
Y ES
P e rfo rm L A N se t c h e c k
U s e d iffe re n t
L A N fu n c tio n in g o k ? No
L A N c a b le
Y ES
C heck L A N
R e p la c e s y s te m b o a rd N O P o rt
c o n n e c tio n
E N D
Figure 2-14 LAN troubleshooting process
To determine if the computer’s LAN port is functioning properly, perform the following
Procedure 1: LAN Diagnostic test

Procedure 2: LAN connection check

Procedure 3: LAN set check
Procedure 1 LAN Diagnostic test
Run the Diagnostic Program, which will automatically execute the LAN test. Refer to
Chapter 3 item K: “LAN TEST”, Tests and Diagnostics for more information on the program.
If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is

Procedure 2 LAN connection check
The LAN cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure LAN cable is firmly plugged into both the LAN set and the LAN port
of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the LAN port is firmly secured to the system board of the computer. If
the malfunction remains, go to Check 3.
Check 3 The LAN cable may be damaged. Replace with a good cable. If the malfunction
Procedure 3 LAN set check
The LAN set may be faulty. Perform Check 1:
Check 1 Try using the set for LAN reception. If it does not work, the set may be damaged.
If the set does work, perform Check 2.
Check 2 Try connecting a different LAN cable to the computer. If the replacement LAN
cable works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the

2.16 MIC Troubleshooting
Figure 2.15. MIC troubleshooting process
The MIC line or system board may be the reason of a MIC fault. Either of these two
components may be damaged. To determine if the computer’s MIC is functioning properly,
perform the following procedures. Figure 2-15 outlines the process. Start with Procedure 1
and continue with the other procedures as instructed.


Run the functioning Program on Windows model, which will display the MIC test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the MIC
module functioning is properly.
The MIC line or system board may be disconnected or damaged. Disassemble the computer
following the steps described in Chapter 4, Replacement Procedures, and perform the
following checks.
Check 1 Make sure that the MIC line is securely slotted into the system board. If the
problem remains, go to Check 2.
Check 2 The MIC line may be damaged. Replace it with a new one following the

2.17 Button Troubleshooting
Figure 2.16. Button troubleshooting process

The small board of button or the FFC assembles maybe the reason of button function fault.
Either of these two may be damaged. To determine if the computer’s button is functioning
properly, perform the following procedures. Figure 2-16 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.

Procedure 2: Replacement check
Run the functioning Program on Windows model or DOS model, which will display the test
result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the button
functioning is properly.

Check 1 Make sure that Button test operation is correct, go to Check 2.
Check 2 Make sure that the FFC of the button is assemble OK, go to Check 3
Check 3 The button may be damaged. Replace it with a new one following the

2.18 modem Troubleshooting
START
Perform telephone line

connection check
(Procedure 1)
Check / replace
Computer unable to
Yes telephone line and
detect telephone signal?
connections
No
Perform connection check

(Procedure 2)
Perform replacement
check
(Procedure 3)
END
Figure 2-17 Modem troubleshooting process

This section describes how to determine if the computer's modem is functioning properly.
Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and
continuing with the other procedures as required.
Procedure 1: Telephone line connection check

Procedure 2: Modem card connection check
Procedure 3: Modem card replacement check
Procedure 1 Telephone line connection check
The telephone cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. Attempt to connect the computer to a
network through using the modem. If the modem does not function at all, go to Procedure 3.
If the attempt fails because the computer detects no telephone signal, the fault may be in the
telephone cable, the wall socket or the modem port. Perform Check 1:
Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket
and the modem port of the computer. If the cable is connected correctly, go to
Check 2.
Check 2 Make sure the modem port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3 The telephone cable may be damaged. Replace with a good cable. If the
malfunction remains, go to Procedure 2.
Procedure 2 Modem card connection check

Procedures and ensure that the modem card is well connected to the system board. If the
problem persists, perform Procedure 3.
Procedure 3 Modem replacement check
The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the
system board may be defective or damaged. Replace the System Board with a new one
following the steps in Chapter 4, Replacement Procedures.

2.19 Express card Troubleshooting
START
P e rfo rm E x p re ss c a rd te st
D o e rro rs o c c u r d u rin g E x p re ss c a rd u n it
No
E x p re ss c a rd te st? is n o t fa u lty .
Y es
P e rfo rm E x p re ss c a rd so c k e t
R e p la ce sy ste m b o a rd
END
Figure 2-18 Express card troubleshooting process

This section describes how to determine if the Express card player is functioning properly.
The process is summarized in Figure 2-13. Perform the steps below starting with Procedure 1
and continuing with the other procedures as required.
Procedure 1: Express card test

Procedure 2: Express card socket replacement check
Procedure 1 Express card test
The Express test card contains a Express test program. Use windows application to check
device can work fine or not. If an error occurs. Ensure the card in fully inserted into the
socket before running the program.
If an error occurs during the Express card test, perform Procedure 2. If no error occurs, it is
likely that the original PC card was faulty.
Procedure 2 Express card socket replacement check
The Express card socket may be damaged or defective, for instance the socket pins can be
bent. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and replace the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.

2.20 HDMI Troubleshooting
START
P e rfo rm H D M I c o n n e c tio n
check
D o e s re p la c e m e n t H D M I
R e p la c e H D M I
c a b le No
c a b le
No
P e rfo rm H D M I se t c h e c k
U s e d iffe re n t
H D M I fu n c tio n in g o k ? No
H D M I set
No
END
Figure 2-19 HDMI troubleshooting process
To determine if the computer’s HDMI port is functioning properly, perform the following
Procedure 1: HDMI connection check

Procedure 2: HDMI set check

Procedure 1 HDMI connection check
The HDMI cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI
port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the HDMI port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3 The HDMI cable may be damaged. Replace with a good cable. If the malfunction
Procedure 2 HDMI set check
The HDMI TV set may be faulty. Perform Check 1:
Check 1 Try using the set for television reception. If it does not work, the set may be
damaged. If the set does work, perform Check 2.
Check 2 Try connecting a different television to the computer. If the replacement

television works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the

2.21 E-SATA Troubleshooting
START
Perform E-SATA device check

(Procedure 1)
Is E-SATA transmission ok?
Yes
Perform diagnostic check

(Procedure 2)
E-SATA port and

transmission are not
No
Was an E-SATA problem detected? No faulty. Continue
troubleshooting - refer
to Figure 2.1
Yes
Perform connection and replacement check

(Procedure 3)
END
Figure 2-20 E-SATA troubleshooting process
To determine if the computer’s E-SATA system is functioning properly, perform the

following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: E-SATA device check

Procedure 2: Windows Application check
Procedure 3: Connection and replacement check

Procedure 1 E-SATA device check
Connect an E-SATA device to the computer’s E-SATA port, then boot the computer for
Windows Vista. The computer should automatically detect the E-SATA device. Check
whether the device can transmit data to the computer.
If the device is able to communicate with the computer, the problem may be intermittent or
connections may be faulty. Go to Procedure 2.
If communication is impaired, there may be a faulty connection. Go to Procedure 3.
Procedure 2 Windows Application check
Run the Windows Application, which will automatically execute the E-SATA port test for
transmission, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the E-SATA port is
Procedure 3 Connection and replacement check
The transmission cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure the transmission cable is firmly plugged into both the E-SATA -
compatible device and the E-SATA port of the computer. If the cable is connected
correctly, go to Check 2.
Check 2 Make sure the E-SATA port is firmly secured to the system board of the
computer. If the malfunction persists, go to Check 3.
Check 3 The transmission cable may be damaged. Replace with a good cable. If the
malfunction persists, go to Check 4

2.22 Optical Drive Troubleshooting
START
Perform audio CD check

(Procedure 1)
Perform drive-
Audio CD functions ok? No cleaning check
(Procedure 2)
Yes
Perform software check

(Procedure 3)
Perform diagnostic test

(Procedure 4)
Perform connection and

replacement check
(Procedure 5)
END
Figure 2-21 Optical drive troubleshooting process
This section describes how to determine if the computer’s internal optical drive is functioning
properly. The Satellite P200D / P205D Satellite Pro P200D EQUIUM P200D SATEGO
P200D Series Maintenance Manual module bays can accommodate the following optical
drives:

DVD SuperMulti supporting +-R Double Rayer
Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1: Audio CD test

Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Procedure 1 Audio CD check
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2 Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3 Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.

Procedure 4 Connection check and replacement check
The optical drive connects to the system board. The drive may be disconnected, or the drive
or system board may be damaged. Disassemble the computer following the steps described in
Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the drive is firmly connected to the system board. If the connection is
good and there is still an error, go to Check 2.
Check 2 The drive or drive cable may be defective or damaged. Replace each with a new
one following the steps in Chapter 4, Replacement Procedures. If the drive is still
not functioning properly, perform Check 3.
Check 3 The system board may be damaged. Replace it with new one following the
instructions in Chapter 4, Replacement Procedures.

3. Tests and Diagnostics
Chapter 3
Tests and Diagnostics

Contents
3.1 The Diagnostic Test ............................................................................................................ 3

3.2 Executing the Diagnostic Test............................................................................................. 4
3.3 Display Configuration ........................................................................................................ 8
3.4 Audio sound Test................................................................................................................. 9
3.5 Fan ON/OFF Test ................................................................................................................ 9
3.6 Main Battery Charge Test ................................................................................................. 11
3.7 FDD Test ....................................................................................................................... …11
3.8 Memory Check .................................................................................................................. 14
3.9 Keyboard Test ................................................................................................................... 14
3.10 Mouse (Pad) Test .............................................................................................................. 16
3.11 LCD Pixels Mode Test ...................................................................................................... 17
3.12 Magnetic switch Test ........................................................................................................ 18
3.13 LAN Test ........................................................................................................................... 20
3.14 RTC Test ........................................................................................................................... 23
3.15 BUTTON Test……..…………...………….…….……………..…………...……............24
3.16 1st HDDTest ……………………………....…………….……………....….…………...25
3.17 RDMI Test………………...………………………….………………...…..…………….27
3.18 WDMI Test …………….…………………………….…………….…....….…………..28
3.19 HDCP Key Check…………………………………………………………………………31
Satellite L500 / Pro L500 Series T&D 2

3.1 The Diagnostic Test

This chapter explains how to use the Test & Diagnostic program to test the functions of the
(Base on Liveropool 10M/10MG T&D version 1.0) hardware modules. The Test & Diagnostic
Program is stored on the T&D diskettes. The program consists of a series of tests that run
automatically when the Diagnostics Program items are selected and executed.
NOTES: To start the diagnostics, follow these steps
1. Check all cables for loose connections.

2. Exit this program when you are at Main Menu.
The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:
CONFIG CHECK TEST

Audio sound TEST
FAN ON/OFF TEST
MAIN BATTERY CHARGE TEST
FDD TEST
Memory check
KEYBOARD TEST
MOUSE(PAD) TEST
LCD PIXELS MODE TEST
MAGNETIC SWITCH TEST
LAN TEST
RTC TEST
BUTTON TEST
1st HDD Test
RDMI Test
WDMI Test
HDCP KEY CHECK
You will need the following equipment to perform some of the Diagnostic test programs.
The diagnostics USB disk

A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)
A LAN loopback

3.2 Executing the Diagnostic Test

DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC
PROGRAM, follow these steps:
Insert the diagnostics USB disk drive and turn on the computer. (The diagnostics diskette
contains the Free-DOS boot files.) And then follow the instructions for T&D program
installed in USB driver)
The T&D Program can run single test by you press corresponsive English letter of test item, and
it also asks you if you like to copy test log file to USB disk as reference at the end of test(s).
The test list is as the following:
A. CONFIG CHECK TEST

B. Audio sound TEST
C. FAN ON/OFF TEST
D. MAIN BATTERY TEST
E. FDD TEST
F. Memory check
G. KEYBOARD TEST
H. MOUSE (PAD) TEST
I. LCD PIXELS MODE TEST
J. MAGNETIC TEST
K. LAN TEST
L. RTC TEST
M. BUTTON TEST
N. 1st HDD Test
O. RDMI Test
P. WDMI Test
Q. HDCP KEY CHECK

The below display will show up at the beginning of T&D program
If the test result passes, the following display will show up:

If an error is detected and a test fails, the following message displays:
Then press any key for next actions – the below display presented if copying test log file
onto diskette is necessary. This action will be executed when “Y” key pressed.

It will skip this process if “N” key pressed.
And then it will check if it’s necessary to leave this program. Program will quit when “Y”
key pressed and it will go back main menu for next test if “N” key pressed.

3.3 Display Configuration
This Item will show the unit configuration. It includes:
CPU (CPU type)
DDRAM SIZE
Panel ID
HDD1 type & capacity (Vendor ID. Model .Firmware)
VRAM size / VGA CHIP TYPE
Battery cell (3cell;6cell;12cell)
Wireless type
LAN Type
Bluetooth
The screen should display as below:

3 Tests and Diagnostics
3.4 Audio sound test

The audio sound test allows the user to aurally confirm the speaker functions. And the speaker
will send out music during test.
NOTE: Remember to tune up the volume as “Maximum” before this test starts.
Buffalo only have one speaker, no need test Left/Right Speaker
The screen should display as below, indicating whether the test is passed or failed after the
question.
3.5 Fan ON/OFF Test

The fan test allows the user to test aurally whether the fan is working. And follow the below
procedures for this test:

The computer will let the fan be “ON” after any key pressed. Feel the wind or
listen the rotating sound to check whether the fan is working or not.
NOTE: Remember to approach fan outlet that is near right side of unit whether fan is
“ON”.
The computer will stop the fan working after any key pressed. Feel the wind or
listen the sound to check if the fan is “OFF”.
question.

3.6 Main Battery Charge Test
NOTE: The AC adaptor should be connected to successfully run this test
. 65W with 19V DC for UMA SKU
. 90W with 19V DC for discrease SKU
This test shows and measures the main battery:
Battery type (Lion)
Manufacturer (Sanyo/Panasonic/Sony)
Remain charge capacity (0 ~ 100%)
Charge function (PASS/FAIL)
- “Battery Is Full” showed when “remain charge capacities” is 100%
The screen should display as below, if the charge function is OK, will show:.
If the charge function is NG, the screen will display as:

3. Tests and Diagnostics 3.7 Main Battery Change Test
3. 7 FDD Test
NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Need
to insert FDD when power on machine. Otherwise the Floppy can not be detected.
The Floppy Disk Test includes three subtests of the:
1. Sequential seek/verify function (Range: Track 0 ~ 79)
2. Funnel code seek/verify function (Range: Track 0 ~ 79)
3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)
NOTE: The write-protected device of this formatted diskette should be “Disable”.
The subtests run automatically.
NOTE: Press “Esc” key can skip the current subtest.
The screen should display as below, indicating whether the subtests pass or fail when finished.


3.8 Memory check
This test will check if the computer’s Memory Frequency and Size is correct in every slot.
3. 9 Keyboard Test
The keyboard test checks the all keys function.
NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.
Before keyboard test starts, the keyboard matrix code should be chosen as below display:
1. S (US, for America)
2. J (Japan, for Japan)

3. K(UK, for Europe)
When you execute this test, the keyboard layout is drawn on the display. When any key is
pressed, the corresponding key on the screen changes to black as shown below.
It will indicate whether the sub test is passed or failed after the question.
US Keyboard

Japan keyboard
UK keyboard

NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn”
key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display
brightness change gradually.
3.10 Mouse (Pad) Test

The Mouse test allows the user to select and assign values to the following, using the Touch Pad
or “Tab” key to move between selections:
1. Mouse Speed (on a scale from slow to fast)
2. Acceleration (Off, Low, Medium, High)
3. Button Assignments (Left + Right / Right button, either Unassigned or Drag

Lock)
4. Swap Buttons (Left /Right)
NOTE: The Touch Pad test cannot be used to test an external USB mouse.

The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are
clicked, the cursors should appear in the corresponding box of the button figure that is displayed
on the screen as below.
After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click
the “OK” column will end this test.
It will indicate whether the subtests pass or fail after three questions.
NOTE: The above figure has three compartments although the Touch Pad installed may
only have two buttons. In this case, the central compartment in the figure does not
correspond to any button.
3.11 LCD Pixels Mode Test
This LCD pixels mode test checks whether video display is fine.
This test includes two modes of the test:
1. Text Mode
- including 40*25 (16 colors) and 80*25 (2/16colors).
2. VGA Mode

- including 320*200 (4/16/256 colors), 640*200 (2/16 colors), 640*350 (2/16 colors),
640*480 (2/16/256 colors), 800*600 (256 colors) and 1024*768 (256 colors).
question.
3.12 Magnetic Switch Test

The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the
Magnetic should enable to turn off the display.
Follow below steps to run this test:
1. Close the LCD cover.
2. Open the LCD.
Then it will indicate whether the test is passed or failed.
1>. If the Magnetic switch test fail, it will show below display:

2>. If the Magnetic switch test pass, it will show below display:

3.13 LAN Test

The LAN test checks the LAN full-duplex environment.
NOTE: LAN loopback needs to plug in before test begins.
And LAN information will show on the test screen:
IO Base – Port: A000H
IRQ – BH, it’s “IRQ B”.
Node – it is “MAC Address”.
Line Speed – 1000Mbps or 100Mbps or 10 Mbps.

Bus ID – it’s “14”.
The LAN test includes three subtests of the:
1. Speed1000
2. Speed100
3. Speed10
The subtests run automatically.
The screen should display as below, indicating whether the subtests pass or fail when finished.

If an error is detected and a test fails, the following message displays:

3.14 RTC Test

Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS
and CMOS values.
The test runs automatically.
The screen should display as below, indicating whether the test is passed or failed when finished.

3.15 BUTTON TEST
NOTE: Only for five buttons SKU.

The tool for five buttons SKU, the Screen would display as below:

Mechanical type buttons x 4 to relate with above showed.
BUTTON A Î Play/Pause button
BUTTON BÎFR
BUTTON C ÎFF
BUTTON D ÎMute
3.16 1st HDD Test

The HDD test allows the user to verify the 1st HDD ok or not. First, please select HDD test
method, Screen would display as below:

After you select the method, then input password: “hard disk”, if input password is Right, the
screen would display as below:
If input password is wrong, the screen would display as below:

The screen will display as below picture to show the subtest is passed or failed when finished:
If it is show the picture as below, it means HDD function is OK
If the picture shows as below, it means he HDD function is NG

3.17 Read DMI

Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM
string and UUID, If you want to double check the DMI data, please select Read DMI item, the
figure below will be displayed:

3.18 Write DMI

When you want to write DMI data, please select which data you want to write, the figure below
will be displayed:
1. Write OME string
2. Write Version
3. Write Serial
4. Write Product

After write OK, you should reboot the system that can make the setting effective, or you can
write next data before reboot system, the figure below will displayed:

NOTE: should input correct DMI data, and should reboot the system that can make the
setting effective.
3.18 HDCP Key Check
This test will check HDCP key has been written into your computer successful or not.

NOTE: Only UMA(GM45) SKU unit support HDCP function
If the picture shows as below, it means he HDCPKEY function is NG


Chapter 4
Replacement Procedures
4 Replacement Procedures
Chapter 4 Contents
4.1 General ................................................................................................................... 4-1

Safety Precautions .......................................................................................... 4-3
Before You Begin........................................................................................... 4-5
Disassembly Procedures ................................................................................. 4-6
Assembly Procedures ..................................................................................... 4-6
Tools and Equipment ..................................................................................... 4-7
Screw Tightening Torque ............................................................................... 4-7
Colors of Screw Shanks ................................................................................. 4-8
Symbols of Screws on the Laptop Body ........................................................ 4-8
Symbol examples ........................................................................................... 4-8
4.2 Battery .................................................................................................................... 4-9
Removing the Battery Pack ............................................................................ 4-9
Installing the Battery Pack ........................................................................... 4-10
4.3 HDD ..................................................................................................................... 4-11
Removing the HDD ...................................................................................... 4-11
Installing the HDD ....................................................................................... 4-13
4.4 Memory ................................................................................................................ 4-14
Removing the Optional Memory.................................................................. 4-14
Installing the Optional Memory ................................................................... 4-16
4.5 ODD ..................................................................................................................... 4-17
Removing the ODD Bay Module ................................................................. 4-17
Installing the ODD Bay Module .................................................................. 4-19
Disassembling the ODD Drive ..................................................................... 4-19
Assembling the ODD Drive ......................................................................... 4-20
4.6 Keyboard Cover and Keyboard ............................................................................ 4-21
Removing the Keyboard Cover and Keyboard ............................................ 4-21
Installing the keyboard Cover and Keyboard............................................... 4-23
4.7 WLAN Card ......................................................................................................... 4-24
Satellite L500 Maintenance Manual 4-ii

Removing the WLAN Card.......................................................................... 4-24

Installing the WLAN Card ........................................................................... 4-24
4.8 Logic Upper Assembly......................................................................................... 4-26
Removing the Logic Upper Assembly ......................................................... 4-26
Installing the Logic Upper Assembly .......................................................... 4-28
4.9 Power Board ......................................................................................................... 4-29
Removing the Power Board ......................................................................... 4-29
Installing the power switch board ................................................................ 4-29
4.10 Touch Pad Button Board and Bracket .................................................................. 4-30
Removing the touch pad button board and bracket ...................................... 4-30
Installing the Touch Pad Button Board and Bracket .................................... 4-31
4.11 Thermal Fan ......................................................................................................... 4-32
Removing the Thermal Fan .......................................................................... 4-32
Installing the Thermal Fan ........................................................................... 4-32
4.12 Motherboard ......................................................................................................... 4-34
Removing the Motherboard ......................................................................... 4-34
Installing the Motherboard ........................................................................... 4-37
4.13 Thermal Module and VGA Board (Optional) ...................................................... 4-39
Removing the Thermal Module and VGA Board ........................................ 4-39
Installing the VGA Board and Thermal Module.......................................... 4-42
4.14 CPU ...................................................................................................................... 4-43
Removing the CPU....................................................................................... 4-43
Installing the CPU ........................................................................................ 4-44
4.15 Modem Card ......................................................................................................... 4-45
Removing the Modem Card ......................................................................... 4-45
Installing the Modem Card........................................................................... 4-45
4.16 Speakers ............................................................................................................... 4-46
Removing the Speakers ................................................................................ 4-46
Installing the Speakers ................................................................................. 4-47
4.17 Display Assembly ................................................................................................ 4-48
Removing the Display Assembly ................................................................. 4-48
Installing the Display Assembly .................................................................. 4-49
Satellite L500 Maintenance Manual 4-iii

4.18 LCD Bezel Assembly ........................................................................................... 4-50

Removing the LCD Bezel Assembly ........................................................... 4-50
Installing the LCD bezel .............................................................................. 4-52
4.19 LCD Module and Inverter Board ......................................................................... 4-55
Removing the LCD Module and Inverter Board .......................................... 4-55
Installing the LCD Module and Inverter Board ........................................... 4-59
4.20 CMOS Board and MIC ........................................................................................ 4-61
Removing the CMOS Board and MIC ......................................................... 4-61
Installing the CMOS Board and MIC .......................................................... 4-61
4.21 USB Board ........................................................................................................... 4-62
Removing the USB Board ............................................................................ 4-62
Installing the USB Board ............................................................................. 4-62
4.22 Bluetooth Card ..................................................................................................... 4-63
Removing the Bluetooth card ....................................................................... 4-63
Installing the Bluetooth card ........................................................................ 4-64
Satellite L500 Maintenance Manual 4-iv

Figures
Figure 4.1 Removing the Battery Pack ........................................................................... 4-9

Figure 4.2 Removing the HDD door ............................................................................. 4-11
Figure 4.3 Removing the HDD plate............................................................................. 4-12
Figure 4.4 Removing the RAM door............................................................................. 4-14
Figure 4.5 Removing the RAM from the laptop ........................................................... 4-15
Figure 4.6 Removing the ODD Bay module ................................................................. 4-17
Figure 4.7 Removing the bracket from the ODD drive ................................................. 4-19
Figure 4.8 Removing the keyboard cover ..................................................................... 4-21
Figure 4.9 Removing screws from the keyboard .......................................................... 4-22
Figure 4.10 Removing the keyboard ............................................................................... 4-23
Figure 4.11 Removing the WLAN card .......................................................................... 4-24
Figure 4.12 Removing the screws from the bottom of the laptop ................................... 4-26
Figure 4.13 Removing six screws from under the keyboard........................................... 4-27
Figure 4.14 Detaching cables from under the keyboard ................................................. 4-28
Figure 4.15 Removing the power board .......................................................................... 4-29
Figure 4.16 Removing the screws from the touch pad button board .............................. 4-30
Figure 4.17 Removing the touch pad bracket ................................................................. 4-31
Figure 4.18 Removing the thermal fan from the logic lower assembly .......................... 4-32
Figure 4.19 Removing the motherboard from logic lower assembly .............................. 4-34
Figure 4.20 Removing the DC IN connector and cable .................................................. 4-35
Figure 4.21 Picking up the motherboard ......................................................................... 4-36
Figure 4.22 Aligning the motherboard connectors.......................................................... 4-37
Figure 4.23 Installing the DC IN connector .................................................................... 4-38
Figure 4.24 Removing the Thermal Module ................................................................... 4-40
Figure 4.25 Removing the VGA Board........................................................................... 4-41
remove any release papers ........................................................................... 4-42
Figure 4.27 Removing the CPU ...................................................................................... 4-43
Figure 4.28 Removing the modem card .......................................................................... 4-45
Figure 4.29 Removing the speakers ................................................................................ 4-46
Figure 4.30 Removing the display assembly................................................................... 4-48
Satellite L500 Maintenance Manual 4-v

Figure 4.31 Removing the LCD Bezel Assembly ........................................................... 4-50

Figure 4.32 Taking out the hinge wall ............................................................................ 4-51
Figure 4.33 Removing the bezel from the hinge wall ..................................................... 4-51
Figure 4.34 Reroute the cables ........................................................................................ 4-52
Figure 4.35 Pressing the bezel hinge wall ....................................................................... 4-53
Figure 4.36 Pressing the bezel downside hook ............................................................... 4-53
Figure 4.37 Pressing the left and right side of the bezel ................................................. 4-54
Figure 4.38 Pressing the bezel upside hooks................................................................... 4-54
Figure 4.39 Removing the Inverter Board ...................................................................... 4-55
Figure 4.40 Removing the LCD Module from the LCD cover assembly ....................... 4-56
Figure 4.41 Removing the LCD Hinge Assembly .......................................................... 4-57
Figure 4.42 Removing the LVDS cable .......................................................................... 4-58
Figure 4.43 Installing the LCD Hinge Assembly ............................................................ 4-59
Figure 4.44 Removing the LCD Module from the LCD cover assembly ....................... 4-60
Figure 4.45 Removing the CMOS board and MIC ......................................................... 4-61
Figure 4.46 Removing the USB Board ........................................................................... 4-62
Figure 4.47 Removing the Bluetooth card ...................................................................... 4-63
Satellite L500 Maintenance Manual 4-vi

zuzuweisen, der hier angezeigt werden soll. 4 Replacement Procedures
4.1 General
This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs).
Some replacement procedures may not require you to remove all the surrounding FRUs to
replace only one FRU. The chart below shows the FRUs in the order in which they should be
removed in a top-down manner, irrespective of their physical locations. The FRUs shown in the
top area of the chart should normally be removed before removing the FRUs shown in the
bottom area. To replace the FRUs, first identify the suspect FRU for the system failure. Next,
according to this chart, determine the FRUs that need to be removed before removing the suspect
FRU. After you determine those FRUs, go to the appropriate sections according to the section
numbers shown in the boxes. Then start removal and replacement.

4 Replacement Procedures Fehler! Verwenden Sie die Registerkarte 'Start', um 標題 2 dem Text
4.2 Battery 4.3 HDD 4.4 Memory
4.6 Keyboard Cover 4.9 Power Board

4.5 ODD and Keyboard 4.7 WLAN Card
4.10 Touch Pad

4.8 Logic Upper Button Board and
Assembly Bracket
4.11 Thermal 4.12 4.13 Thermal Module and

Fan Motherboard VGA Board (Optional)
4.18 LCD Bezel Assembly

4.14 CPU 4.15 Modem Card 4.16 Speakers
4.19 LCD Module and
Inverter Board
4.17 Display Assembly
4.20 CMOS Board

4.21 USB Board 4.22 Bluetooth Card and MIC
How to use the chart (two examples): 4.2 Battery 4.3 HDD 4.4 Memory
• For removing the Motherboard:

4.6 Keyboard Cover 4.9 Power Board
First, remove parts from 4.6 4.5 ODD and Keyboard 4.7 WLAN Card
Keyboard Cover & Keyboard, 4.8 4.10 Touch Pad

Button Board and
4.8 Logic Upper
Logic Upper Assembly and 4.11 Assembly Bracket
Thermal Fan. 4.11 Thermal 4.12 4.13 Thermal Module and

Fan Motherboard VGA Board (Optional)
• For removing the LCD Module: 4.14 CPU 4.15 Modem Card 4.16 Speakers
First, remove LCD Bezel 4.19 LCD Module and

Inverter Board
Assembly, then remove the LCD 4.17 Display Assembly
4.20 CMOS Board

module and the Inverter Board. 4.21 USB Board 4.22 Bluetooth Card and MIC

Safety Precautions
Before you begin disassembly read the following safety precautions carefully. Be sure to follow
them while you are working.
DANGER:
1. Always use the genuine batteries or replacement batteries authorized by Toshiba.
Batteries other than those differ in specifications and are incompatible with the laptop.
They may burst or explode. To avoid leakage of alkaline solutions, never heat or
disassemble the battery packs. Never throw the battery packs into a fire. If this is
violated, they will explode.
2. The components such as the power supply and inverter carry high voltages. When you
partially disassemble the laptop and turn on the components, use extreme care not to
touch the connectors and components to avoid the risk of electrical shock. Do not
disassemble individual components during first-level maintenance.
WARNING:
1. To avoid the risk of electrical shock, turn the laptop off and remove the AC adapter from
the electrical outlet.
2. Because the battery in the laptop is left charged, the risk of electrical shock remains
even after the AC adapter is removed from the electrical outlet. To avoid the risk of
electrical shock, be sure to remove any metal jewelry or accessories such as necklaces,
bracelets, and rings before starting work. Never work with damp or wet hands.
3. To avoid personal injury, use care to avoid the sharp edges or corners of the
components.

CAUTION:
1. Before replacing a component, make sure that the replacement component meets the
required specifications. To avoid laptop failures, never use components that do not meet
the specifications.
2. To avoid internal damage such as short circuits and fire, never drop metal objects such
as screws, pins, paper clips, etc. into the components. When a screw is removed, be sure
to replace a screw that is the same size as the original screw. Make sure that all the
screws are fastened securely. Loose screws can cause short circuits, overheating,
smoke, or fire.
3. Before removing a FRU or other component, make sure that all the component cables
have been disconnected to avoid the risk of electrical shock caused by accidental
contact with the energized components.
4. For AC input, be sure to use the AC adapter and AC power cable that come with your
laptop or Toshiba-recommended equivalents.
5. To avoid the risk of electrical shock, make sure that all the replacement components
meet the specifications of the laptop and that all the cables and connectors are fastened
securely.
6. Inside the PC are components that become hot during operation (such as the CPU and
cooling module). To avoid burns, let the hot components cool down before starting
inspection or repair task.

Before You Begin
Before you begin to disassemble the laptop, keep in mind the precautions and advice in this
section. Always begin disassembly by removing the AC adapter and battery pack. Remove the
optional parts and accessories as well. The procedures for removing the batteries will be
explained later.
Disassemble the laptop only when an abnormality has occurred.
Use only the recommended tools.
To run and store the laptop, be sure to prepare a working environment that is free from:
Dust and contaminants

Static electricity
Extremely high or low temperatures and extremely high humidity
Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has
probably caused the system failure.
Perform only the required machine operations. Use only the disassembly and reinstallation
procedures described in this manual.
Place the removed components in a safe place away from the laptop so that they are not damaged
or get in the way of you doing your work.
Normally, a number of screws need to be removed or replaced during disassembling. Place the
removed screws in a safe place so that you can easily find the right screws for the right
components.
When assembling the laptop, use the specified screws to fasten the parts to the specified
locations. See the appropriate explanations and figures for screw sizes.
To avoid personal injury, use care to handle components that have sharp edges or corners.
After you have replaced a FRU, check that the FRU works correctly to ensure normal laptop
operation.

Disassembly Procedures
The cable connectors come in these two basic types:
Pressure plate connectors

Normal pin connectors
To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic
pressure plate and gently pull the cable out of the connector. To reconnect the cable to the
pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable
into the connector. Secure the cable in the correct position by pressing down the sides of the
pressure plate so that the plate is flush with the sides of the connector. Grasp and pull the cable
gently to check that the cable is connected firmly. If the cable came off the connector, reinsert
the cable by raising the pressure plate up to a satisfactory height.
Normal pin connectors are used for all the other types of cables. These connectors can be
installed or removed by simply inserting them or pulling them out.
Assembly Procedures
You have to reassemble the laptop after you have disassembled the laptop and fixed the
component that caused the problem.
When reassembling the laptop, keep the following general guidelines in mind:
Take your time to carry out the suggested instructions completely. Hurried reassembly
can often cause problems.
Check that all the cable and connectors are fastened securely.
Before securing the FRUs or other parts, check that the cables are not caught by the
screws or FRUs.
Check that all the latches are closed securely.
Check that all the required screws are used to secure the FRUs. Using wrong screws can
damage the threads or heads of the screws or does not ensure that the FRUs are secure.
After installing a FRU, make sure that the FRU and laptop work normally.

Tools and Equipment
For your safety and that of other people in the working environment, it is strongly recommended
that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will
ensure successful repair work and reduce the costs for repairing damaged components. The
equipment and tools required for disassembly and reassembly are:
One 2 mm Phillips screwdriver

One 4 mm flat-blade screwdriver
Torx screwdriver
Tweezers (for pulling out screws)
ESD mats (for the floor and work desks)
An ESD wrist strap or heel grounder
Anti-static carpets or flooring
Air ionizers (for highly electrostatic sensitive areas)
A plastic card (in credit card size)
Screw Tightening Torque
To secure screws, follow the torque values listed below. Over tightening can damage
components and screws. Under tightening can loosen the screw or cause screws to come off,
which may result in short circuits or other damage.
M2 (2 mm) 0.22 N･m (2.2 kgf･cm)

M2.5 (2.5 mm) 0.36 N･m (3.5 kgf･cm)
M3 (3 mm) 0.51 N･m (5.0 kgf･cm)
M2.5x4 PSP TITE screws 0.204 N･m (2.0 kgf･cm)
M2.5x6 GIZA TITE screws 0.36 N･m (3.5 kgf･cm)

Colors of Screw Shanks
For easy identification of the correct screws, the screw shanks are colored according to their
lengths, as follows:
Screws of an odd-numbered length Blue

Screws of a special length Black
(Screws of a special length are those of a length having decimal places, eg - 2.5 mm).
Symbols of Screws on the Laptop Body
For easy maintenance, the screw types are shown on the laptop body as symbols. A symbol
consists of a letter representing the screw type and a numeral representing the screw length.
Screw type Letter

Bind screw B (stands for bind)
Flat-head screw F (stands for flat-head)
Super flat-head screw S (stands for super flat-head)
Tapping screw T (stands for tapping)
Other screws U (stands for unique-pan head screws, studs, etc.)
Symbol examples
6 mm bind screw B6
12 mm bind screw B12
5 mm stud U5
(The numeral represents the rounded length of the threaded portion regardless of the
entire stud length.)

4.2 Battery
Removing the Battery Pack
Remove the battery pack according to the following procedures and Figure 4.1.
CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do
not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.
1. Turn the laptop upside down so that the bottom is facing you.
2. Slide out the battery lock switch to the unlock position.
3. Slide the battery release latch and remove the battery pack from the laptop.
Figure 4.1 Removing the Battery Pack
NOTE: Dispose of the used battery packs as required by local ordinances or regulations.

Installing the Battery Pack
Install the battery pack according to the following procedures.
CAUTION: The battery packs contain a lithium ion battery, which can explode due to
improper replacement, use, handling, or disposal. Always dispose of the battery packs as
required by local ordinances or regulations. Use only replacement batteries recommended by
Toshiba.
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.
1. Gently insert a new or recharged battery pack into place. Check that the battery release
latch slides in and stops with a click.
2. Slide in the battery lock switch to the lock position.

4.3 HDD
Removing the HDD
CAUTION: Do not press on the top or bottom of the drive.

Applying such pressure can either corrupt the data in the drive
or damage the drive.
Remove the HDD (hard disk drive) according to the following procedures and Figure 4.2 and 4.3.
1. To remove the HDD, remove one M2.5x5 HDD door screw that secures the HDD and
then remove the HDD door.
M2.5x5*1
Figure 4.2 Removing the HDD door

2. Remove the HDD pack by pulling on the tab attached to the pack.
NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or
replace the HDD pack only if it fails.
3. Place the HDD pack on a flat surface such as a desk.
4. To separate the plate from the HDD, remove four M3x3 screws.
M3x3*4
Figure 4.3 Removing the HDD plate
CAUTION: Do not apply pressure to the top or bottom of the drive.

Installing the HDD
Install the HDD according to the following procedures.
CAUTION: To avoid damage, always hold the HDD only by its sides.
1. Place the HDD into the HDD plate.
2. Secure the HDD and its plate with four M3x3 screws.
CAUTION: To prevent the HDD plate from being distorted when installing the HDD pack
into the laptop, do not press the center of the HDD pack. Always hold the HDD pack by its
sides.
3. Install the HDD pack into the correct position in the laptop. Connect the HDD pack to the
laptop.
4. Secure the main HDD door by tightening one M2.5x5 screw.

4.4 Memory
Removing the Optional Memory
Remove the optional memory according to the following procedures and Figure 4.4 and 4.5 after
checking that the laptop is turned off.
CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Turn the laptop upside down.
2. Remove one M2.5Dx2 screw that secures the RAM door.
3. Remove the RAM door.
CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated
connectors can cause memory access problems.
M2.5Dx2*1
Figure 4.4 Removing the RAM door

4. Spread out the two memory lock latches so that the memory pops up.
Figure 4.5 Removing the RAM from the laptop
5. Pull the memory up and out at an angle, using care to avoid touching the connectors.

Installing the Optional Memory
Install the optional memory according to the following procedures after checking that the laptop
is turned off.
CAUTION: Install the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Insert the memory into the connector at an angle of 45 degrees.
2. Press down on the memory module so that it is secured with both memory lock latches.
3. Reinstall the optional RAM door.
4. Secure the RAM door with one M2.5Dx2 screw.
After the laptop is turned on, check the hardware configuration in the Hardware Setup or
TESTUP program to make sure that the installed memory has been recognized by the system. If
it has not been recognized yet, check the connections.

4.5 ODD
Removing the ODD Bay Module
NOTE: The installation and removal procedures are the same for all the modules that can be
installed in the ODD bay. See the appropriate sections for the disassembly procedures of
specific modules.
Remove the ODD bay module according to the following procedures and Figure 4.6.
M2x8*1
Figure 4.6 Removing the ODD Bay module
1. Turn the laptop upside down.
2. Remove one M2x8 screw.
3. Push the ODD bracket in the direction of the arrow.

CAUTION: Handle the ODD bay module carefully it can become hot during operation.

Installing the ODD Bay Module
Install the ODD bay module according to the following procedures.
1. Place the ODD bay module in the correct position and slide it in.
2. Push it in until it meets the end.
3. Secure the ODD bay module with one M2x8 screw.
Disassembling the ODD Drive
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or
replace the ODD drive only if it fails.
Disassemble the ODD drive according to the following procedures and Figure 4.7.
1. Remove two M2x3 screws.
2. Remove the bracket.
M2x3*2
Figure 4.7 Removing the bracket from the ODD drive

Assembling the ODD Drive
Assemble the ODD drive according to the following procedures.
1. Seat the bracket in the correct position.
2. Secure them with two M2x3 screws.

4.6 Keyboard Cover and Keyboard
Removing the Keyboard Cover and Keyboard
Remove the Keyboard Cover and Keyboard according to the following procedures and Figure
4.8, 4.9, 4.10.
1. Use a flat head screwdriver to lift the keyboard cover from the laptop.
2. Remove the keyboard cover.
Figure 4.8 Removing the keyboard cover

3. Remove four M2x3 screws.
M2x3*4
Figure 4.9 Removing screws from the keyboard

4. Lift the keyboard up and detach the cable on the back of the keyboard from the
motherboard.
Figure 4.10 Removing the keyboard
Installing the keyboard Cover and Keyboard
Install the keyboard cover and keyboard according to the following procedures.
1. Attach the cable on the back of the keyboard to the motherboard and place the keyboard
in the correct position.
2. Secure the keyboard with four M2x3 screws.
3. Place the keyboard cover in the correct position, then press the cover down from the
middle to the left side, making sure the hooks on the back of the cover are securely in the
laptop.
4. Press down the cover on the right side to make sure the hooks on the back of the cover
are firmly in the laptop.
5. Press down the cover in the position around the key F9 and slide to the side to make sure
the last hook on the back of the cover is placed firmly in the laptop.

4.7 WLAN Card
Removing the WLAN Card
Remove the WLAN card according to the following procedures and Figure 4.11.
1. Detach the two antennas on the WLAN card.
2. Remove the two M2.5x5 screws that secure the WLAN card.
3. Pull the WLAN card out at an angle.
M2.5x5*2
Figure 4.11 Removing the WLAN card
Installing the WLAN Card
Install the WLAN card according to the following procedures.
1. Insert the WLAN card into the connector.
2. Press the card down and secure it with two M2.5x5 screws.

3. Attach the two antennas to the WLAN card.

4.8 Logic Upper Assembly
Removing the Logic Upper Assembly
Remove the logic upper assembly according to the following procedures and Figure 4.12, 4.13
and 4.14.
1. Turn the laptop upside down and remove the following 17 screws:
− Fourteen M2.5x8 screws

− Three M2x3 screws
M2x3*3
M2.5x8*14
Figure 4.12 Removing the screws from the bottom of the laptop

2. Turn to the front and remove six 2.5x8 screws.
M2.5x8*6
Figure 4.13 Removing six screws from under the keyboard.

3. Detach one Power board FFC and one Touch Pad cable as shown in Figure 4.14.
Figure 4.14 Detaching cables from under the keyboard
4. Lift up the logic upper assembly.
Installing the Logic Upper Assembly
Install the logic upper assembly according to the following procedures.
1. Seat the logic upper assembly to the front of the laptop, and adjust to the correct position.
2. Attach the two cables and secure the six screws as indicated in Figure 4.14 and 4.13.
3. Turn the laptop upside down and secure it with 17 screws as indicated in Figure 4.12:
− fourteen M2.5x8 screws

− three M2x3 screws

4.9 Power Board
Removing the Power Board
Remove the power board according to the following procedures and Figure 4.15.
1. Remove three M2x3 screws from the power board.
2. Separate the power board from the logic upper assembly.
M2x3*3
Figure 4.15 Removing the power board
Installing the power switch board
Install the power switch according to the following procedures.
1. Seat the power board in the correct place on the logic upper assembly.
2. Secure the power board with three M2x3 screws.

4.10 Touch Pad Button Board and Bracket
Removing the touch pad button board and bracket
Remove the touch pad button board and bracket according to the following procedures and
Figure 4.16, 4.17.
1. Remove three M2x6 screws from the touch pad button board.
M2x6*3
Figure 4.16 Removing the screws from the touch pad button board

2. Remove the touch pad button board.
3. Remove two M2x3 screws from the touch pad bracket.
4. Remove the touch pad bracket.
M2x3*2
Figure 4.17 Removing the touch pad bracket
Installing the Touch Pad Button Board and Bracket
Install the touch pad button board and bracket according to the following procedures.
1. Seat the touch pad bracket in the correct position, then secure the bracket with two M2x3
screws.
2. Seat the touch pad button board over the touch pad bracket, then secure the board with
three M2x6 screws.

4.11 Thermal Fan
Removing the Thermal Fan
Remove the thermal fan according to the following procedures and Figure 4.18.
1. Detach the cable from the motherboard.
2. Remove three M2x6 screws from the thermal fan.
3. Remove the thermal fan from the logic lower assembly.
M2x6*3
Figure 4.18 Removing the thermal fan from the logic lower assembly
Installing the Thermal Fan
Install the thermal fan according to the following procedures.
1. Seat the thermal fan in the correct position on the logic lower assembly.

2. Secure the thermal fan with three M2x6 screws.
3. Attach the cable to the motherboard.

4.12 Motherboard
Removing the Motherboard
Remove the motherboard according to the following procedures.
1. Remove one M2.5x5 screw, six cables from the logic lower assembly as indicated by arrows
in Figure 4.19.
M2.5x5*1
Figure 4.19 Removing the motherboard from logic lower assembly

2. Remove the DC IN connector and cable out of the logic lower assembly from right to left, as
shown in Figure 4.20.
Figure 4.20 Removing the DC IN connector and cable
3. Use your hands to pick up the motherboard in the direction of the arrows as shown in figure
4.21.

Figure 4.21 Picking up the motherboard
4. Remove the motherboard from the logic lower assembly.

Installing the Motherboard
Install the motherboard according to the following procedures.
1. Before seat the motherboard on the logic lower assembly, pull out the LVDS cable to
avoid it being pressed.
2. Align the connectors on the left side to their corresponding holes in the logic lower
assembly as shown in Figure 4.22.
Figure 4.22 Aligning the motherboard connectors
3. Seat the motherboard down in the lower logic assembly.
4. Put the DC IN connector in the lower DC IN trough and route the cable from left to right
under the ribs as shown in Figure 4.23.

Figure 4.23 Installing the DC IN connector
5. Secure one M2.5x5 screw in the motherboard.
6. Attach six cables to the motherboard as indicated by arrows in Figure 4.19.

4.13 Thermal Module and VGA Board (Optional)
Removing the Thermal Module and VGA Board
Remove the thermal module and VGA board according to the following procedures and Figure
4.24, 4.25.
CAUTION:
When removing the thermal module and VGA board, keep the following in mind:
1. The unit can become very hot during operation. Be sure to let it cool down before
starting the repair work.
2. Use care when removing and disassembling the unit in order to avoid damage.
3. If you remove the thermal module, please use soft cloth with alcohol to clean the VGA
board and the thermal module. Reapply Shinetsu 7762 grease before installing the
thermal module. If you use one new thermal module, please make sure to remove the
release paper first.

1. Remove six spring screws securing the thermal module to the motherboard, according to
the number sequence sealed on the thermal module. Please follow the sequence indicated
in Figure 4.24.
2. Remove the thermal module from the motherboard.
1
4 3
6 2
5
Figure 4.24 Removing the Thermal Module

3. Remove two M2.5x5 screws on the VGA board and remove from its slot on the
motherboard.
M2.5x5*2
Figure 4.25 Removing the VGA Board

Installing the VGA Board and Thermal Module
Install the VGA board and Thermal Module according to the following procedures.
1. Reapply Shinetsu 7762 grease on the thermal module as shown in Figure 4.26. If you use
one new thermal module, remove the release papers on the thermal pads first.
Thermal pad Thermal pad
Thermal pad
Thermal Grease Thermal pad
remove any release papers
NOTE: When thermal pad needs to be changed, please paste it in the location indicated in
Figure 4.26.
2. Seat the VGA board on the motherboard and secure it with two M2.5x5 screws.
3. Seat the thermal module in the correct position on the motherboard and secure it with six
spring screws according to the number sequence sealed on the thermal module.

4.14 CPU
Removing the CPU
Remove the CPU according to the following procedures and Figure 4.27.
CAUTION:
When removing the CPU, keep the following in mind:
The CPU can become very hot during operation. Be sure to let it cool down before starting
repair work.
1. Unlock the CPU by rotating the cam on the CPU socket counterclockwise to the unlock
position with a flat-blade screwdriver.
Figure 4.27 Removing the CPU
4. Remove the CPU.

Installing the CPU
Install the CPU according to the following procedures.
1. Check the cam is in the unlock position.
2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the
CPU socket by using the triangle as a guide.
3. Rotate the cam clockwise to the lock position with a flat-blade screwdriver.

4.15 Modem Card
Removing the Modem Card
Remove the modem card according to the following procedures and Figure 4.28.
1. Remove two M2x6 screws that secure the modem card.
2. Flip the modem card over, and detach the cable connected to the card.
M2x6*2
Figure 4.28 Removing the modem card
Installing the Modem Card
Install the modem card according to the following procedures.
1. Attach the cable to the back of the modem card.
2. Install the card in the correct position and secure it with two M2.5x3 screws.

4.16 Speakers
Removing the Speakers
Remove the Speakers according to the following procedures and Figure 4.29.
1. Press speaker and then remove four MM2.5D screws from the left and right speaker.
2. Detach the speaker cable from the motherboard
3. Remove the left and right speakers from the logic lower assembly.
MM2.5D*4
Figure 4.29 Removing the speakers

Installing the Speakers
Install the speakers according to the following procedures.
1. Seat the left and right speaker in the correct position.
2. Press speakers and secure the speakers with four MM2.5D screws.
3. Attach the speaker cable to the motherboard.

4.17 Display Assembly
Removing the Display Assembly
CAUTION: Use care to avoid the antenna cable being caught between the display assembly
and the laptop.
Remove the display assembly according to the following procedures and Figure 4.30.
1. Remove six M2.5x5 screws from the left and right side which secure the display
assembly to the laptop.
M2.5x5*6
Figure 4.30 Removing the display assembly
2. Remove the display assembly.

Installing the Display Assembly
Install the display assembly according to the following procedures.
1. Place the display assembly in the correct position.
2. Secure the display assembly with six M2.5x5 screws.

Removing the LCD Bezel Assembly
Remove the LCD bezel assembly according to the following procedures.
1. Remove four M2.5x5 screws as shown in Figure 4.31.
M2.5x5*4
Figure 4.31 Removing the LCD Bezel Assembly

2. Take out the bezel hinge wall from the cover hinge wall as shown in Figure 4.32.
Figure 4.32 Taking out the hinge wall
3. Pull apart the lower half of the bezel; leave this portion above the left and right LCD
hinge.
4. Push the bezel from the left and right side as shown in Figure 4.33 and remove the bezel
from the display assembly.
Figure 4.33 Removing the bezel from the hinge wall

Installing the LCD bezel
Install the LCD bezel assembly according to the following procedures.
1. Reroute the LVDS and antenna cables behind the LCD hinges.
Figure 4.34 Reroute the cables
2. Seat the LCD bezel assembly in the correct position.

3. Press the bezel hinge wall against the cover hinge wall as shown in Figure 4.35.
Figure 4.35 Pressing the bezel hinge wall
4. Press the bezel downside hook near the hinge wall as shown in Figure 4.36.
Figure 4.36 Pressing the bezel downside hook

5. Press the left and right side of the bezel as shown in Figure 4.37.
Figure 4.37 Pressing the left and right side of the bezel
6. Press the bezel upside hooks as shown in Figure 4.38.
Figure 4.38 Pressing the bezel upside hooks
7. Secure it to the display assembly with four M2.5x5 screws.

4.19 LCD Module and Inverter Board
Removing the LCD Module and Inverter Board
Remove the LCD module and the inverter board according to the following procedures and
Figure 4.39, 4.40, 4.41 and 4.42.
1. Remove one M2.5x4 screw securing the inverter board and detach two cables connected
to the two ends of the inverter. Then remove the inverter board.
M2.5x4*1
Figure 4.39 Removing the Inverter Board
2. Remove six M2x3 screws securing the LCD module according to the sequence indicated
in the Figure 4.40.

3. Lift the LCD module out of the LCD cover assembly.
1
23
M2x3*6
2
3
1
Figure 4.40 Removing the LCD Module from the LCD cover assembly
4. Remove six M2x3 screws according to the sequence indicated in the Figure 4.41, and
then remove the LCD hinge assembly.
M2x3*6

3
3
Figure 4.41 Removing the LCD Hinge Assembly
5. Turn the LCD module over and place it face down on a protective surface, such as a foam
pad.
6. Remove the tape and LVDS cable connector. Then detach the LVDS cable.

Figure 4.42 Removing the LVDS cable
NOTE:
Integrated Circuits (ICs) are fragile. Use extreme care not to apply pressure to the ICs along
the edges of the LCD module.
Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or
regulations.
The LVDS cable must be carefully peeled away before disconnecting it from the LCD panel.

Installing the LCD Module and Inverter Board
Install the inverter board according to the following procedures.
1. Turn the LCD module cover and place it face down on a protective surface such as a
foam pad.
2. Connect the LVDS cable to the LCD panel connector.
3. Turn the LCD right side up.
4. Seat the LCD hinge assembly in the correct position beside the LCD panel and secure it
with six M2x3 screws according to the sequence indicated in Figure 4.43.
M2x3*6
2
1
1
Figure 4.43 Installing the LCD Hinge Assembly

5. Seat the LCD module in the correct position in the LCD cover assembly and secure it to
the LCD cover assembly with six M2x3 screws according to the sequence indicated in
Figure 4.44.
3
21
M2x3*6
2
1
3
Figure 4.44 Removing the LCD Module from the LCD cover assembly
6. Seat the inverter board in correct position and connect two cables to the two ends of the
inverter board. Then secure it with one M2.5x4 screw.

4.20 CMOS Board and MIC
Removing the CMOS Board and MIC
Remove the CMOS Board and MIC according to the following procedures and Figure 4.45.
1. Disconnect the CMOS cable from the CMOS module connector and remove the CMOS
board.
Figure 4.45 Removing the CMOS board and MIC
2. Lift the MIC cable from the LCD cover assembly.
Installing the CMOS Board and MIC
Install the CMOS Board and MIC according to the following procedures.
1. Connect the CMOS module cable to CMOS module connector.
2. Seat the CMOS module and MIC in the correct position on the LCD cover assembly.

4.21 USB Board
Removing the USB Board
Remove the USB board according to the following procedures and Figure 4.46.
1. Remove two M2.5x5 screws that secure the USB board to the logic lower assembly.
2. Detach the USB cable from the motherboard and remove the USB board from the logic
lower assembly.
M2.5x5*2
Figure 4.46 Removing the USB Board
Installing the USB Board
Install the USB board according to the following procedures.
1. Seat the USB board in the correct position on the logic lower assembly.
2. Connect the USB cable to the motherboard. Secure the USB board to the logic lower
assembly with two M2.5x5 screws.

4.22 Bluetooth Card
Removing the Bluetooth card
Remove the Bluetooth card according to the following procedures and Figure 4.47.
1. Remove the Bluetooth cable from the Bluetooth card.
2. Press down the latch and push the Bluetooth card in the direction indicated in the figure
4.47 and slide the Bluetooth card out.
3. Remove the card from the logic lower assembly.
Figure 4.47 Removing the Bluetooth card
NOTE: Be careful not to damage the Bluetooth Card when connecting it with the cable. Make
sure the card is seated in the correct position.

Installing the Bluetooth card
Install the Bluetooth card according to the following procedures.
1. Seat the card in the correct position on the logic lower assembly.
2. Slide the card to the end of the track.
3. Connect the Bluetooth cable to the Bluetooth card.

Appendix A
Appendix A Handling the LCD Module
Precautions for handling the LCD module
The LCD module can be easily damaged during assembly or disassembly. Observe the following
precautions when handling it to prevent damaging it.
1. When installing the LCD module in the display assembly, make sure that you seat it so
that it is properly aligned and maximum visibility of the display is maintained.
2. Be careful to align the holes at the four corners of the LCD module with the
corresponding holes in the LCD cover before securing the module with screws.
Do not force the module into place, because stress can affect its performance.
Note: The panel’s polarized surface is easily scratched and damaged, so handle it
carefully.
Satellite L500 /Pro L500 Series Maintenance Manual [CONFIDENTIAL] A-1

3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still
dirty, try breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a
soft cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
CRT
Cleaner
4. If water or other liquid is left on the panel’s surface for a long period, it can change the
screen’s tint or stain it. Be sure to quickly wipe off any liquid.
A-2 [CONFIDENTIAL] Satellite L500 /Pro L500 Series Maintenance Manual

5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which
could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic
discharge. Be sure to wear a wrist or ankle grounding device when handling the module.

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below its specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.
A-4 [CONFIDENTIAL] Satellite L500 /Pro L500 Series Maintenance Manual

10. If you transport the module, do not use packing material that contains epoxy resin (amine)
or silicon glue (alcohol or oxime). These materials can release gas that can damage the
panel’s polarization.

Appendix B
Appendix B Board Layout
B.1 System Board Top View
Figure B-1 System Board Layout (Top)
Liverpool L500 /Pro L500 Maintenance Manual [CONFIDENTIAL]

B-1
B.2 System Board Bottom View
Figure B-2 System Board Layout (Bottom)
B-2 [CONFIDENTIAL] Liverpool L500 /Pro L500 Maintenance Manual

Table B-1 System Board ICs (top and bottom)
Number Name
U3 North Bridge (PM45/ GM45 / GL40)
U10 Clock Generator (SLG8SP556VTR)
U15 South Bridge (ICH9M)
U33 EC (KB926QFD3)
U46 BIOS ROM
UA2 CODEC (ALC272-VA2-GR)
UB1 Card Bus Controller (OZ601TN-A1)
UC2 Card Reader Controller (RTS5159-VDD-GR)
UL2 LAN Conroller (RTL8103EL-GR)
Table B-2 System Board Connectors (top and bottom)
Number Name
JCPU CPU Socket
JFAN Fan conn.
JDDRH, JDDRL DDRII conn.
JCRT CRT conn.
JMXM VGA/B conn.
JREAD 3 in 1 Card Reader conn.
JMIC Microphone conn.
JSPK Speaker conn.
JEXP Express Card conn.
JPCM Card Bus conn.
JWLAN WLAN conn.
JMDC MDC conn.
JHDD SATA HDD conn.
JODD ODD conn.
JCAM Camera conn.
JBT Bluetooth conn.
JFP Fingerprint/B conn.
JKB1 Keyboard conn.
JPOWER Power/B conn.
JESATA ESATA/USB Combo conn.
JLAN LAN conn.
Liverpool L500 /Pro L500 Maintenance Manual [CONFIDENTIAL] B-3

JLINE Headphones conn.
JEXMIC External MIC conn.
JHDMI HDMI conn.
JLVDS LVDS conn.
JUSBB USB/B conn.
PJP1 AC Adaptor conn.
PJP2 Battery conn.
B-4 [CONFIDENTIAL] Liverpool L500 /Pro L500 Maintenance Manual

C.
Appendix C Pin Assignments
System Board
C.1 JFAN
Table C-1 FAN I/F pin assignments (3-pin)
Pin No. Signal name I/O Pin No. Signal Name I/O
1 +FAN1 - 2 FAN_SPEED1 O
3 GND -
C.2 JLVDS
Table C-2 LVDS I/F pin assignments (40-pin)
1 GND - 2 +5V_LVDS_CAM -
3 LCD_TXCLK+ O 4 USB20_P9_R_CAM O
5 LCD_TXCLK- O 6 USB20_N9_R_CAM O
7 GND - 8 GND -
9 DAC_BRIG O 10 INT_MIC_R O
11 INVT_PWM O 12 LCD_TXOUT0+ O
13 GND - 14 LCD_TXOUT0- O
15 LCD_TZCLK+ O 16 LCD_TXOUT1+ O
17 LCD_TZCLK- O 18 LCD_TXOUT1- O
19 GND - 20 LCD_TXOUT2+ O
21 LCD_EDID_CLK O 22 LCD_TXOUT2- O
23 LCD_EDID_DATA O 24 GND -
25 +LCDVDD_R - 26 LCD_TZOUT0+ O
27 +LCDVDD_R - 28 LCD_TZOUT0- O
29 +3VS - 30 LCD_TZOUT1+ O
31 NC - 32 LCD_TZOUT1- O
33 +LCD_INV - 34 LCD_TZOUT2+ O
35 +LCD_INV - 36 LCD_TZOUT2- O
37 +LCD_INV - 38 GND -
39 +LCD_INV - 40 BKOFF# O
Liverpool L500 /Pro L500 Maintenance Manual [CONFIDENTIAL] C-1

C.3 JCRT
Table C-3 CRT pin assignments (15-pin)
1 RED_L O 2 GREEN_L O
3 BLUE_L O 4 GND -
5 GND - 6 GND -
7 GND - 8 GND -
9 +CRT_VCC O 10 GND -
11 NC - 12 D_DDCDATA O
13 HSYNC O 14 VSYNC O
15 D_DDCCLK O
C.4 JHDMI
Table C-4 HDMI I/F pin assignments (19-pin)
1 HDMI_R_D2+ O 2 GND -
3 HDMI_R_D2- O 4 HDMI_R_D1+ O
5 GND - 6 HDMI_R_D1- O
7 HDMI_R_D0+ O 8 GND -
9 HDMI_R_D0- O 10 HDMI_R_CK+ O
11 GND - 12 HDMI_R_CK- O
13 HDMI_CEC I/O 14 GND -
15 HDMI_SCLK I 16 HDMI_SDATA I
17 GND 18 +HDMI_5V_OUT -
19 HDMI_HPD I
C.5 JFP
Table C-5 Finger Printer Connector pin assignments (4-pin)
1 +3VS_FP - 2 USB20_N7 I/O
3 USB20_P7 I/O 4 GND -
C-2 [CONFIDENTIAL] Liverpool L500 /Pro L500 Maintenance Manual

C.6 JHDD
Table C-6 HDD I/F pin assignments (22-pin)
1 GND - 2 SATA_TXP1 O
3 SATA_TXN1 O 4 GND -
5 SATA_IRX_DT O 6 SATA_IRX_DT O
X_N1 X_P1
7 GND - 8 +3VS -
9 +3VS - 10 +3VS -
11 GND - 12 GND -
13 GND - 14 +5VS -
15 +5VS - 16 +5VS -
17 GND - 18 NC -
19 GND - 20 NC -
21 NC 22 NC -
C.7 JODD
Table C-7 SATA ODD I/F pin assignments (14-pin)
1 GND - 2 SATA_STX_D O
RX_P3_16
3 SATA_STX_D O 4 GND -
RX_N3_16
5 SATA_RXN3_ O 6 SATA_RXP3_ O
C_16 C_16
7 GND - 8 NC -
9 +5VS - 10 +5VS -
11 NC - 12 GND -
13 GND - 14 GND -

C.8 JESATA
Table C-8 eSATA/USB I/F pin assignments (11-pin)
1 +USB_VCCB 2 USB20_N2_R_
S
3 USB20_P2_R_ 4 GND
S
5 GND 6 SATA_TXP2
7 SATA_TXN2 8 GND
9 SATA_RXN2 10 SATA_RXP2
11 GND
C.9 JBT
Table C-9 Bluetooth Connector pin assignments (10-pin)
Pin No. Signal name Pin No. Signal Name I/O

1 GND 2 +3VS
3 +BT_VCC 4 NC
5 BT_RESET# 6 BT_DET#
7 NC 8 USB20_N6
9 USB20_P6 10 GND
C.10 JCAM
Table C-10 Internal Camera Connector pin assignments (5-pin)
1 +CAM_VDD - 2 USB20_N9_R I/O
3 USB20_P9_R I/O 4 GND -
5 GND -

C.11 JWLAN
Table C-11 WLAN Connector pin assignments (52-pin)
A1 NC A2 +3VS
A3 NC A4 GND
A5 NC A6 +1.5VS
A7 CLKREQ_MCARD A8 NC
2#
A9 GND A10 NC
A11 CLK_PCIE_MCAR A12 NC
D2#
A13 CLK_PCIE_MCAR A14 NC
D2
A15 GND A16 NC
A17 NC A18 GND
A19 NC A20 WL_OFF#
A21 GND A22 PLT_RST#
A23 PCIE_PTX_C_IRX A24 +3VS
_N2
A25 PCIE_PTX_C_IRX A26 GND
_P2
A27 GND A28 +1.5VS
A29 GND A30 SMB_CK_CLK1
A31 PCIE_ITX_C_PRX A32 SMB_CK_DAT1
_N2
A33 PCIE_ITX_C_PRX A34 GND
_P2
A35 GND A36 USB20_N8
A37 GND A38 USB20_P8
A39 +3VS A40 GND
A41 +3VS A42 NC
A43 GND A44 NC
A45 NC A46 NC
A47 NC A48 +1.5VS
A49 E51_TXD_R A50 GND
A51 E51_RXD_R A52 +3VS

C.12 JEXP
Table C-12 New Card Connector pin assignments (26-pin)
1 GND 2 USB20_N5
3 USB20_P5 4 CP_USB#
5 NC 6 NC
7 SMB_CK_CLK0 8 SMB_CK_DAT0
9 +1.5VS_CARD 10 +1.5VS_CARD
11 EC_SWI_R# 12 +3VALW_CARD
13 PERST# 14 +3VS_CARD
15 +3VS_CARD 16 CLKREQ#
17 EXP_CPPE# 18 CLK_PCIE_NCAR
D#
19 CLK_PCIE_NCAR 20 GND
D
21 PCIE_PTX_C_IRX 22 PCIE_PTX_C_IRX
_N0 _P0
23 GND 24 PCIE_ITX_C_PRX
_N0
25 PCIE_ITX_C_PRX 26 GND
_P0
C.13 JLAN
Table C-13 LAN Connector pin assignments (14-pin)
1 RJ45_MIDI0+ I/O 2 RJ45_MIDI0- I/O
3 RJ45_MIDI1+ I/O 4 NC
5 NC 6 RJ45_MIDI1- I/O
7 NC 8 NC
9 +3V_LAN 10 LAN_SK_LAN_LI
NK#
11 +3V_LAN 12 LAN_ACTIVITY#
13 LANGND 14 LANGND

C.14 JUSBB
Table C-14 USB/B Connector pin assignments (12-pin)
1 +USB_VCCA 2 +USB_VCCA
3 +USB_VCCA 4 +USB_VCCA
5 NC 6 GND
7 USB20_N0_R 8 USB20_P0_R
9 GND 10 USB20_N1_R
11 USB20_P1_R 12 GND
C.15 JDDRL, JPDDRH
Table C-15 SODIMM I/F pin assignments (200-PIN) (1/4)
1 VREF O 2 VSS O
3 VSS O 4 DQ4 I/O
5 DQ0 I/O 6 DQ5 I/O
7 DQ1 I/O 8 VSS O
9 VSS O 10 DM0 I/O
11 DQS0# I/O 12 VSS O
13 DQS0 I/O 14 DQ6 I/O
15 VSS O 16 DQ7 I/O
17 DQ2 I/O 18 VSS O
19 DQ3 I/O 20 DQ12 I/O
21 VSS O 22 DQ13 I/O
23 DQ8 I/O 24 VSS I/O
25 DQ9 I/O 26 DM1 O
27 VSS O 28 VSS O
29 DQS1# I/O 30 CK0 I/O
31 DQS1 I/O 32 CK0# I/O

33 VSS O 34 VSS O
35 DQ10 I/O 36 DQ14 I/O
37 DQ11 I/O 38 DQ15 I/O
39 VSS O 40 VSS O
41 VSS O 42 VSS O
43 DQ16 I/O 44 DQ20 I/O
45 DQ17 I/O 46 DQ21 I/O
47 VSS O 48 VSS O
49 DQS2# I/O 50v NC -
51 DQS2 I/O 52 DM2 I/O
53 VSS O 54 VSS O
55 DQ18 I/O 56 DQ22 I/O
57 DQ19 I/O 58 DQ23 I/O
59 VSS O 60 VSS O
61 DQ24 I/O 62 DQ28 I/O
63 DQ25 I/O 64 DQ29 I/O
65 VSS O 66 VSS O
67 DM3 I/O 68 DQS3# I/O
69 NC - 70 DQS3 I/O
71 VSS O 72 VSS O
73 DQ26 I/O 74 DQ30 I/O
75 DQ27 I/O 76 DQ31 I/O
77 VSS O 78 VSS O
79 CKE0 I/O 80 NC/CKE1 I/O
81 VDD O 82 VDD O
83 NC - 84 NC/A15 -
85 BA2 I/O 86 NC/A14 -
87 VDD O 88 VDD O
89 A12 I/O 90 A11 I/O
91 A9 I/O 92 A7 I/O
93 A8 I/O 94 A6 I/O
95 VDD O 96 VDD O

97 A5 I/O 98 A4 I/O
99 A3 I/O 100 A2 I/O
101 A1 I/O 102 A0 I/O
103 VDD O 104 VDD O
105 A10/AP I/O 106 BA1 I/O
107 BAD I/O 108 RAS# I/O
109 WE# I/O 110 S0# I/O
111 VDD O 112 VDD O
113 CAS# I/O 114 ODT0 I/O
115 NC/S1# I/O 116 NC/A13 I/O
117 VDD O 118 VDD O
119 NC/ODT1 I/O 120 NC -
121 VSS O 122 VSS O
123 DQ32 I/O 124 DQ36 I/O
125 DQ33 I/O 126 DQ37 I/O
127 VSS O 128 VSS O
129 DQS4# I/O 130 DM4 I/O
131 DQS4 I/O 132 VSS O
133 VSS O 134 DQ38 I/O
135 DQ34 I/O 136 DQ39 I/O
137 DQ35 I/O 138 VSS O
139 VSS O 140 DQ44 I/O
141 DQ40 I/O 142 DQ45 I/O
143 DQ41 I/O 144 VSS O
145 VSS O 146 DQS5# I/O
147 DM5 I/O 148 DQS5 I/O
149 VSS O 150 VSS O
151 DQ42 I/O 152 DQ46 I/O
153 DQ43 I/O 154 DQ47 I/O
155 VSS O 156 VSS O
157 DQ48 I/O 158 DQ52 I/O

159 DQ49 I/O 160 DQ53 I/O
161 VSS O 162 VSS O
163 DQ18 I/O 164 DQ22 I/O
165 DQ19 I/O 166 DQ23 I/O
167 VSS O 168 VSS O
169 DQ24 I/O 170 DQ28 I/O
171 DQ25 I/O 172 DQ29 I/O
173 VSS O 174 VSS O
175 DM3 I/O 176 DQS3# I/O
177 NC - 178 DQS3 I/O
179 VSS O 180 VSS O
181 DQ26 I/O 182 DQ30 I/O
183 DQ27 I/O 184 DQ31 I/O
185 VSS O 186 VSS O
187 CKE0 I/O 188 NC/CKE1 I/O
189 VDD O 190 VDD O
191 NC - 192 NC/A15 -
193 BA2 I/O 194 NC/A14 -
195 VDD O 196 VDD O
197 A12 I/O 198 A11 I/O
199 A9 I/O 200 A7 I/O
C.16 JLINE
Table C-16 HEADPHONE Connector pin assignments (6-pin)
1 GNDA 2 HP_L_L
3 HP_R_L 4 NBA_PLUG
5 GNDA 6 NC

C.17 JMIC
Table C-17 Internal Microphone Connector pin assignments (2-pin)
1 INT_MIC 2 GNDA
C.18 JKB1
Table C-18 Keyboard Connector pin assignments (34-pin)
1 NUM_LED# 2 NC
3 CAPS_LED# 4 +3VS
5 KSI1 6 KSI6
7 KSI5 8 KSI0
9 KSI4 10 KSI3
11 KSI2 12 KSI7
13 KSO15 14 KSO12
15 KSO11 16 KSO10
17 KSO9 18 KSO8
19 KSO13 20 KSO7
21 KSO6 22 KSO14
23 KSO5 24 KSO3
25 KSO4 26 KSO0
27 KSO1 28 KSO2
29 NC 30 NC
31 KSO17 32 NC
33 KSO16 34 +3VS

C.19 JREAD
Table C-19 CARD READER connector pin assignments (21-pin)
1 SDWP# 2 SD_DATA1
3 SD_MS_DATA0 4 GND
5 GND 6 MSBS
7 SDCLK 8 MS_DATA1
9 SD_MS_DATA0 10 +VCC_3IN1
11 MS_DATA2_SD_D 12 GND
ATA7
13 MSCD# 14 MS_DATA3_SD_D
ATA6
15 SDCMD 16 MSCLK
17 +VCC_3IN1 18 SD_DATA3
19 GND 20 SD_DATA2
21 SDCD#
C.20 JMXM
Table C-20 VGA/B Connector pin assignments (200-PIN) (1/4)
1 +MXM_B+ 2 +1.8VS
3 +MXM_B+ 4 +1.8VS
5 +MXM_B+ 6 +1.8VS
7 +MXM_B+ 8 +1.8VS
9 +MXM_B+ 10 +1.8VS
11 +MXM_B+ 12 +1.8VS
13 +MXM_B+ 14 +1.8VS
15 +MXM_B+ 16 SUSP#
17 GND 18 +5VALW
19 GND 20 GND
21 GND 22 GND
23 GND 24 GND
25 PCIE_GTX_C_MRX_N15 26 GND
27 PCIE_GTX_C_MRX_P15 28 PCIE_MTX_C_GRX_N15

29 GND 30 PCIE_MTX_C_GRX_P15

121 CLK_PCIE_VGA# 122 NC
123 CLK_PCIE_VGA 124 NC
125 NC 126 GND
127 PLT_RST# 128 NC
129 NC 130 GND
131 NC 132 NC
133 EC_SMB_DA2 134 NC
135 EC_SMB_CK2 136 VGA_CRT_R
137 NC 138 GND
139 VGA_CRT_HSYNC 140 VGA_CRT_G
141 VGA_CRT_VSYNC 142 GND
143 VGA_CRT_CLK 144 VGA_CRT_B
145 VGA_CRT_DATA 146 GND
147 NC 148 LCD_TZCLK-
149 NC 150 LCD_TZCLK+
151 GND 152 GND
153 NC 154 NC
155 NC 156 NC
157 NC 158 NC

159 NC 160 LCD_TZOUT2-
161 NC 162 LCD_TZOUT2+
163 GND 164 GND
169 GND 170 GND
175 GND 176 GND
177 NC 178 LCD_TXCLK-
179 NC 180 LCD_TXCLK+
181 NC 182 GND
183 NC 184 NC
185 NC 186 NC
187 GND 188 GND
189 NC 190 LCD_TXOUT2-
191 NC 192 LCD_TXOUT2+
193 GND 194 GND
199 GND 200 GND
205 HPD 206 GND
207 VGA_HDMI_CLK- 208 LCD_EDID_DATA
209 VGA_HDMI_CLK+ 210 LCD_EDID_CLK
211 GND 212 VGA_ENVDD
213 VGA_HDMI_TXD2- 214 NC
215 VGA_HDMI_TXD2+ 216 VGA_ENBKL
217 GND 218 HDMIDAT_VGA
219 VGA_HDMI_TXD1- 220 HDMICLK_VGA
221 VGA_HDMI_TXD1+ 222 NC
223 GND 224 GND
225 VGA_HDMI_TXD0- 226 +3VS

227 VGA_HDMI_TXD0+ 228 +3VS
229 GND 230 +3VS
C.21 JEXMIC
Table C-21 EXMIC connector pin assignments (6-pin)
1 GNDA 2 MIC1_L_L
3 MIC1_L_R 4 MIC_SENSE
5 GNDA 6 NC
C.22 JSPK
Table C-22 SPK connector pin assignments (4-pin)
1 SPK_L1 2 SPK_L2
3 SPK_R1 4 SPK_R2
C.23 JPOWER
Table C-23 Power/B connector pin assignments (10-pin)
1 ON/OFFBTN# 2 KSO0
3 KSI1 4 KSI3
5 KSI5 6 KSI2
7 NC 8 NC
9 NC 10 GND

C.24 JMDC
Table C-24 MDC connector pin assignments (12-pin)
1 GND 2 +3VALW
3 HDA_SDOUT_MDC 4 NC
5 GND 6 +3VALW
7 HDA_SYNC_MDC 8 GND
9 HDA_SDIN1_MDC 10 GND
11 HDA_RST#_MDC 12 HDA_BITCLK_MDC
C.25 JPCM
Table C-25 Card Bus connector pin assignments (68-pin)
1 GND 2 S1_D3
3 S1_D4 4 S1_D5
5 S1_D6 6 S1_D7
7 S1_CE1# 8 S1_A10
9 S1_OE# 10 S1_A11
11 S1_A9 12 S1_A8
13 S1_A13 14 S1_A14
15 S1_WE# 16 S1_RDY#
17 +S1_VCC 18 +S1_VCC
19 S1_A16_R 20 S1_A15
21 S1_A12 22 S1_A7
23 S1_A6 24 S1_A5
25 S1_A4 26 S1_A3
27 S1_A2 28 S1_A1
29 S1_A0 30 S1_D0
31 S1_D1 32 S1_D2
33 S1_WP 34 GND
35 GND 36 S1_CD1#
37 S1_D11 38 S1_D12
39 S1_D13 40 S1_D14

41 S1_D15 42 S1_CE2#
43 S1_VS1 44 S1_IORD#
45 S1_IOWR# 46 S1_A17
47 S1_A18 48 S1_A19
49 S1_A20 50 S1_A21
51 +S1_VCC 52 +S1_VCC
53 S1_A22 54 S1_A23
55 S1_A24 56 S1_A25
57 S1_VS2 58 S1_RST
59 S1_WAIT# 60 S1_INPACK#
61 S1_REG# 62 S1_BVD2
63 S1_BVD1 64 S1_D8
65 S1_D9 66 S1_D10
67 S1_CD2# 68 GND

Appendix D
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Cap Code set 1 Code set 2

Keytop Note
No. Make Break Make Break
01 ‘ ~ 29 A9 0E F0 0E
02 1 ! 02 82 16 F0 16
03 2 @ 03 83 1E F0 1E
04 3 # 04 84 26 F0 26
05 4 $ 05 85 25 F0 25
06 5 % 06 86 2E F0 2E
07 6 ^ 07 87 36 F0 36
08 7 & 08 88 3D F0 3D *2
09 8 * 09 89 3E F0 3E *2
10 9 ( 0A 8A 46 F0 46 *2
11 0 ) 0B 8B 45 F0 45
12 - _ 0C 8C 4E F0 4E
13 = + 0D 8D 55 F0 55
15 BkSp 0E 8E 66 F0 66
16 Tab 0F 8F 0D F0 0D
17 Q 10 90 15 F0 15
18 W 11 91 1D F0 1D
19 E 12 92 24 F0 24
20 R 13 93 2D F0 2D
21 T 14 94 2C F0 2C
22 Y 15 95 35 F0 35
23 U 16 96 3C F0 3C *2
24 I 17 97 43 F0 43 *2
25 O 18 98 44 F0 44 *2
26 P 19 99 4D F0 4D *2
27 [ { 1A 9A 54 F0 54
28 ] } 1B 9B 5B F0 5B
Satellite L500 /Pro L500 Series Maintenance Manual [CONFIDENTIAL] D-1


Keytop Note
29 \ | 2B AB 5D F0 5D *5
30 Caps Lock 3A BA 58 F0 58
31 A 1E 9E 1C F0 1C
32 S 1F 9F 1B F0 1B
33 D 20 A0 23 F0 23
34 F 21 A1 2B F0 2B
35 G 22 A2 34 F0 34
36 H 23 A3 33 F0 33
37 J 24 A4 3B F0 3B *2
38 K 25 A5 42 F0 42 *2
39 L 26 A6 4B F0 4B *2
40 ; : 27 A7 4C F0 4C *2
41 ‘ “ 28 A8 52 F0 52
43 Enter 1C 9C 5A F0 5A *3
44 Shift (L) 2A AA 12 F0 12
45 No.102 56 D6 61 F0 61
key
46 Z 2C AC 1A F0 1A
47 X 2D AD 22 F0 22
48 C 2E AE 21 F0 21
49 V 2F AF 2A F0 2A
50 B 30 B0 32 F0 32
51 N 31 B1 31 F0 31
52 M 32 B2 3A F0 3A *2
53 , < 33 B3 41 F0 41 *2
54 . > 34 B4 49 F0 49 *2
55 / ? 35 B5 4A F0 4A *2
57 Shift (R) 36 B6 59 F0 59
D-2 [CONFIDENTIAL] Satellite L500 /Pro L500 Series Maintenance Manual


Keytop Note
58 Ctrl(L) 1D 9D 14 F0 14 *3
60 Alt (L) 38 B8 11 F0 11 *3
61 Space 39 B9 29 F0 29
62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11
64 Ctrl(R) E0 1D E0 9D E0 14 E0 F0 14
75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1
76 Del E0 53 E0 D3 E0 71 E0 F0 71 *1
79 ← E0 4B E0 CB E0 6B E0 F0 6B *1
80 Home E0 47 E0 C7 E0 6C E0 F0 6C *1
81 End E0 4F E0 CF E0 69 E0 F0 69 *1
83 ↑ E0 48 E0 C8 E0 75 E0 F0 75 *1
84 ↓ E0 50 E0 D0 E0 72 E0 F0 72 *1
85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D *1
86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A *1
89 → E0 4D E0 CD E0 74 E0 F0 74 *1
110 Esc 01 81 76 F0 76
112 F1 3B BB 05 F0 05
113 F2 3C BC 06 F0 06
114 F3 3D BD 04 F0 04
115 F4 3E BE 0C F0 0C
116 F5 3F BF 03 F0 03
117 F6 40 C0 0B F0 0B
118 F7 41 C1 83 F0 83
119 F8 42 C2 0A F0 0A
120 F9 43 C3 01 F0 01
121 F10 44 C4 09 F0 09 *3


Keytop Note
122 F11 57 D7 78 F0 78 *3
123 F12 58 D8 07 F0 07 *3
124 PrintSc *6 *6 *6 *6 *6
126 Pause *7 *7 *7 *7 *7
X Fn — — — — *4
X Win E0 5B E0 DB E0 1F E0 F0 1F
x App E0 5D E0 DD E0 2F E0 F0 2F
Notes:
1. * Scan codes differ by mode.

2. * Scan codes differ by overlay function.
3. * Combination with the Fn key gives different codes.
4. * The Fn key does not generate a code by itself.
5. * This key corresponds to key No. 42 in a 102-key model.
6. * Refer to Table D-6, No. 124 key scan code.
7. * Refer to Table D-7, No. 126 key scan code.

Table D-2 Scan codes with left Shift key
Cap Key Code set 1 Code set 2

No. top Make Break Make Break
55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12
75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12
76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12
79 ← E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12
80 Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12
81 End E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12
83 ↑ E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12
84 ↓ E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12
85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12
86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12
89 → E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12
X Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12
X App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12
Note : The table above shows scan codes with the left Shift key. In combination
with the right Shift key, scan codes are changed as listed below:
With left Shift With right Shift
Set 1 E0 AA ___________ E0 B6
E0 2A ___________ E0 36
Set 2 E0 F0 12 _________ E0 F0 59
E0 12 ____________ E0 59

Table D-3 Scan codes in Numlock mode
Cap Key Code set 1 Code set 2

No. top Make Break Make Break
75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12
76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12
79 ← E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12
80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12
81 End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12
83 ↑ E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12
84 ↓ E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12
85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12
86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12
89 → E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12
X Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12
X App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12
Table D-4 Scan codes with Fn key

No. Keytop Make Break Make Break
43 ENT E0 1C E0 9C E0 5A E0 F0 5A
58 L-CTRL E0 1D E0 9D E0 14 E0 F0 14
60 L-ALT E0 38 E0 B8 E0 11 E0 F0 11
121 ARROW 45 C5 77 F0 77
122 NUMERIC 45 C5 77 F0 77
123 Scrl 46 C6 7E F0 7E

Table D-5 Scan codes in overlay mode

Keytop
09 8 (8) 48 C8 75 F0 75
10 9 (9) 49 C9 7D F0 7D
11 0 (*) 37 B7 7C F0 7C
23 U (4) 4B CB 6B F0 6B
24 I (5) 4C CC 73 F0 73
25 O (6) 4D CD 74 F0 74
26 P (–) 4A CA 7B F0 7B
37 J (1) 4F CF 69 F0 69
38 K (2) 50 D0 72 F0 72
39 L (3) 51 D1 7A F0 7A
40 ; (+) 4E CE 79 F0 79
52 M (0) 52 D2 70 F0 70
54 . (.) 53 D3 71 F0 71
55 / (/) E0 35 E0 B5 E0 4A E0 F0 4A
Table D-6 No.124 key scan code
Key Code set 1 Code set 2

Shift
top Make Break Make Break
Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12
Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C
Shift + E0 37 E0 B7 E0 7C E0 F0 7C
Alt + 54 D4 84 F0 84

Table D-7 No.126 key scan code
Key top Shift Code set 1 Code set 2

Make Make
Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77
Ctrl E0 46 E0 C6 E0 7E E0 F0 7E
*: This key generates only make codes.

Appendix E Key Layout
1. United Status (US) Keyboard
2. Traditional Chinese (CH) Keyboard
Satellite L500/Pro L500/L500D/Pro L500 Series Maintenance Manual [CONFIDENTIAL] E-1

3. Thai (TI) Keyboard
4. Korean (KO) Keyboard

5. United Kingdom (UK) Keyboard
6. US International (UI) Keyboard

7. Hebrew (HB) Keyboard
8. Danish (DM) Keyboard

9. Swiss (SW) Keyboard
10. Arabic (ARE) Keyboard

11. Czech (CZ) Keyboard

12. Russian (RU) Keyboard
13. Portuguese (PO) Keyboard
14. Slovakian (SL) Keyboard

15. Italian (IT) Keyboard
16. French (FR) Keyboard

17. German (GR) Keyboard

18. Greek (GK) Keyboard
19. Hungarian (HG) Keyboard
Satellite L500/Pro L500/L500D/Pro L500 Series Maintenance Manual [CONFIDENTIAL]

E-10
20. Spanish (SP) Keyboard
21. Turkish (TR) Keyboard

E-11
22.Turkish F (TR-F) Keyboard
23.Swedish (SD) Keyboard

E-12
24.Belgian (BE) Keyboard
25.Yugoslavian (YU) Keyboard

E-13
26.Norwegian (NW) Keyboard
27.Scandinavian (ND) Keyboard

E-14
28.Canadian Multinational(AC)Keyboard
29.Canadian Bilingual (CB) Keyboard

E-15
30. Japanese (JP) Keyboard

E-16
F.
Appendix F Series Screw Torque List (KSWAA/KSWAE)
Table F-1 Series Screw Torque List
SCREW SCREW
SCREW P/N Q'ty LOCATION
SPEC TORQUE
LCD ASSY
LCD BRK TO LCD
MAAA00153G0 M2.0*3 6 1.2~1.5kg
PANEL(R/L)
INVERTER TO COVER
MAAA00153G0 M2.0*3 1 SUB ASSY (SINGLE 2.5~3.0 kg
LAMP)
LCD BRACKET ASSY
MACA00173G0 M2.5*5 6 (R/L) TO COVER SUB 2.5~3.0 kg
ASSY (LCD INSIDE 2+8)
LCD BEZEL TO COVER
MACA00173G0 M2.5*5 4 2.5~3.0 kg
ASSY
MB
MAA000012G0 M2.0*5 2 BATTERY CONN TO MB 2.5~3.0 kg
MAA000012G0 M2.0*5 2 EXPRESS SLOT TO MB 2.5~3.0 kg
MAA000012G0 M2.0*5 2 ODD CONN TO MB 2.5~3.0 kg
MAA000012G0 M2.0*5 2 HDD CONN TO MB 2.5~3.0 kg
MACA00173G0 M2.5*5 2 WLAN CARD TO MB 2.5~3.0 kg
MACA00173G0 M2.5*5 2 3G CARD TO MB 2.5~3.0 kg
MAA000012G0 M2.0*5 2 MDC TO MB 2.5~3.0 kg
MACA00173G0 M2.5*5 2 VGA BOARD TO MB 2.5~3.0 kg
SPRING CPU SINK ASSY TO CPU

AM077000C00 4 2.5~3.0 kg
SCREW PLATE STANDOFF
SPRING VGA SINK ASSY TO VGA
MA0000096G0 2 2.5~3.0 kg
SCREW BOARD
HDD ASSY
HDD BRACKET TO HDD
MCDK03030G0 M3*3 4 2.5~3.0 kg
(MAIN)
ODD ASSY
ODD BRK TO ODD

MAAA00153G0 M2*3 2 1.2~1.5kg
MODULE
LOG UP
TP PCB TO TP BUTTON
MAA000012G0 M2.0*5 3 2.5~3.0 kg
BRK
SatelliteL500/Pro L500/L500D/Pro L500D Series Maintenance Manual[CONFIDENTIAL] F-1

MAAA00153G0 M2.0*3 3 POWER PCB TO UP 2.5~3.0 kg
MAAA00153G0 M2.0*3 2 TP BRK TO LOG UP 2.5~3.0 kg
LOG LOWER ASSY
MACA00173G0 M 2.5*5 2 SADDLE TO LOWER 2.5~3.0 kg
LOGIC ASSY
LCD HINGE (L/R) TO
MA000005YG0 M2.5*8 6 2.5~3.0 kg
SADDLE
MACA00173G0 M2.5*5 1 MB TO LOWER 2.5~3.0 kg
MACA00173G0 M2.5*5 1 USB BOARD TO LOWER 2.5~3.0 kg
MAA000012G0 M2.0*5 3 FAN TO LOWER 2.5~3.0 kg
MA000005YG0 M2.5*8 1 ODD BRK TO LOWER 2.5~3.0 kg

LOWER (BATT HOUSING)
MAAA00153G0 M2.0*3 3 2.5~3.0 kg
TO UP
MA000005YG0 M2.5*8 6 KB SUPPORT TO LOWER 2.5~3.0 kg
MA000005YG0 M2.5*8 14 LOWER TO UPPER 2.5~3.0 kg
MACA00173G0 M2.5*5 1 HDD DOOR TO LOWER 2.5~3.0 kg

M2.5X5.4( 半
MA0000035G0 1 RAM DOOR TO LOWER 2.5~3.0 kg
牙)
MAAA00153G0 M 2.0*3 4 KeyBoard to UP 1.2~1.5kg
MA000009KG0 M2.5 X5.7 4 Speaker TO LOW 2.5~3.0kg
F-2 [CONFIDENTIAL] SatelliteL500/Pro L500/L500D/Pro L500D Series Maintenance

Manual
Appendix G
Appendix G Reliability
The following table shows MTBF (Mean Time Between Failures) for each component.
Table G-1 MTBF
Component Time (hours)

LCD 10,000
Keyboard 60,000
HDD 300,000
Optical (DVD/CD) drive 60,000
AC adaptor 60,000
Satellite L500 /Pro L500 Series Maintenance Manual l [CONFIDENTIAL] G-1

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Toshiba Personal Computer

Toshiba Personal Computer Satellite Maintenance Manual

First edition May. 2009

ii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] iii

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU

Chapter 4 Replacement Procedures describes the removal and replacement of the

Appendices The appendices describe the following:

Handling the LCD module

Read Only Memory (ROM)

iv [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] v

1.1 Features .............................................................................................................................. 1-1

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting Introduction ............................................................................................. 3

vi [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test .............................................................................................................. 3

Chapter 4 Replacement Procedures

4.1 General ............................................................................................................................... 4-1

Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] vii

viii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] ix

Figure 4.1 Removing the Battery Pack ................................................................................. 4-8

x [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

Satellite A500/ ProA500 Series Maintenance Manual [CONFIDENTIAL] xi

Appendix A Handling the LCD Module ................................................................................. A-1

xii [CONFIDENTIAL] Satellite A500/ ProA500 Series Maintenance

1.1 Features .................................................................................................................. 1-1

Satellite L500 Maintenance Manual 1-ii

Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-8

Table 1-1 HDD Specifications ..................................................................................... 1-12

Satellite L500 Maintenance Manual 1-iii

The computer has the following features:

The computer is equipped with one of the following Intel® processors:

 Hard Disk Drive (HDD) (BTO)

Satellite L500 Maintenance Manual 1-1

y 12.7mm height DVD Super Multi drive supporting ±R Double Layer

 Intel® GM45/GL40 integrated graphics display

 External Monitor Port

 Universal Serial Bus (USB) Ports

Satellite L500 Maintenance Manual 1-2

Satellite L500 Maintenance Manual 1-3

 Express Card Slot

 Bridge Media Slot

 Internal Camera (BTO)

 HDMI Out Port (BTO)

A 3.5mm mini microphone jack enables connection of a three-conductor microphone for

Satellite L500 Maintenance Manual 1-5

 Wireless LAN (BTO)

 Internal Modem (BTO)

 PCMCIA Card Organization

Satellite L500 Maintenance Manual 1-6

y SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB

Satellite L500 Maintenance Manual 1-7

Figure 1-1A ID Parts Description Placement Part A

Satellite L500 Maintenance Manual 1-8

Express Card SATA port 0 SATA HDD0

HD Audio 3.3V/1.5V 24.576MHz/48Mhz

RTC CKT. MDC 1.5 Conn HDA Codec AMP.

Hard Disk Drive (HDD) (BTO)

Intel® GM45/GL40 integrated graphics display

External Monitor Port

Universal Serial Bus (USB) Ports

Express Card Slot

Bridge Media Slot

Internal Camera (BTO)

HDMI Out Port (BTO)

Wireless LAN (BTO)

Internal Modem (BTO)

PCMCIA Card Organization

BIOS ROM (EEPROM)

Advanced Power Management 1.2 support

Intel® GM45/GL40 as integrated graphics solution

Express Card Controller

Support USB/PCI Express signals

Realtek Azalia ALC272

Wireless LAN Controller

Main Battery Pack

Real Time Clock (RTC) Battery

Detection of full charge