VIPA Networking Solutions

TM | 900-2C5x0 | Manual
HB39 | TM | 900-2C5x0 | en | 18-18
TM-C Router

www.vipa.com/en/service-support/manuals
VIPA GmbH
Ohmstr. 4
91074 Herzogenaurach
Telephone: +49 9132 744-0
Fax: +49 9132 744-1864
Email: info@vipa.com
Internet: www.vipa.com

900-2C5x0_000_TM-C Router,3,GB - © 2018

VIPA Networking Solutions Table of contents

Table of contents
1 General.................................................................................................................... 4
1.1 Copyright © VIPA GmbH ................................................................................. 4
1.2 About this manual............................................................................................. 5
1.3 Safety information............................................................................................. 6
2 Product Summary................................................................................................... 7
2.1 Introduction....................................................................................................... 7
2.2 Versions............................................................................................................ 7
2.3 Order numbers................................................................................................. 7
2.4 Properties......................................................................................................... 8
2.5 Typical applications.......................................................................................... 8
3 Safety, Environmental and Regulatory Information............................................ 9
3.1 Scope............................................................................................................... 9
3.2 Power supply.................................................................................................... 9
3.3 Applicable Directives, Standards and Compliance........................................... 9
3.4 Field implementation and environmental conditions....................................... 10
3.5 Battery............................................................................................................ 13
4 Hardware Description.......................................................................................... 14
4.1 Dimensions..................................................................................................... 14
4.2 Structure......................................................................................................... 15
4.3 Radio communication modems...................................................................... 19
4.4 LAN Switch Specifications.............................................................................. 21
5 IP Address and Access to the Web Configuration............................................ 22
5.1 Factory Default IP settings............................................................................. 22
5.2 Powering ON.................................................................................................. 22
5.3 Setting the TM-C LAN IP Address.................................................................. 22
5.4 TM-C Web Interface....................................................................................... 24
6 Troubleshooting................................................................................................... 26
6.1 Normal Boot Process...................................................................................... 26
6.2 Resetting the TM-C........................................................................................ 26
6.3 First Level Reset (user reset)......................................................................... 26
6.4 Second Level Reset (factory reset)................................................................ 26
6.5 Reset Impact Matrix........................................................................................ 27

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 General VIPA Networking Solutions
Copyright © VIPA GmbH

1 General
1.1 Copyright © VIPA GmbH
All Rights Reserved This document contains proprietary information of VIPA and is not to be disclosed or used
except in accordance with applicable agreements.
This material is protected by the copyright laws. It may not be reproduced, distributed, or
altered in any fashion by any entity (either internal or external to VIPA), except in accord-
ance with applicable agreements, contracts or licensing, without the express written con-
sent of VIPA and the business management owner of the material.
For permission to reproduce or distribute, please contact: VIPA, Gesellschaft für Visuali-
sierung und Prozessautomatisierung mbH Ohmstraße 4, D-91074 Herzogenaurach, Ger-
many
Tel.: +49 9132 744 -0
Fax.: +49 9132 744-1864
EMail: info@vipa.de
http://www.vipa.com

Every effort has been made to ensure that the information contained in
this document was complete and accurate at the time of publishing. Nev-
ertheless, the authors retain the right to modify the information.
This customer document describes all the hardware units and functions
known at the present time. Descriptions may be included for units which
are not present at the customer site. The exact scope of delivery is
described in the respective purchase contract.

CE Conformity Declaration Hereby, VIPA GmbH declares that the products and systems are in compliance with the
essential requirements and other relevant provisions. Conformity is indicated by the CE
marking affixed to the product.

Conformity Information For more information regarding CE marking and Declaration of Conformity (DoC), please
contact your local VIPA customer service organization.

Trademarks VIPA, SLIO, System 100V, System 200V, System 300V, System 300S, System 400V,
System 500S and Commander Compact are registered trademarks of VIPA Gesellschaft
für Visualisierung und Prozessautomatisierung mbH.
SPEED7 is a registered trademark of profichip GmbH.
SIMATIC, STEP, SINEC, TIA Portal, S7-300 and S7-400 are registered trademarks of
Siemens AG.
Microsoft and Windows are registered trademarks of Microsoft Inc., USA.
Portable Document Format (PDF) and Postscript are registered trademarks of Adobe
Systems, Inc.
All other trademarks, logos and service or product marks specified herein are owned by
their respective companies.

Information product sup- Contact your local VIPA Customer Service Organization representative if you wish to
port report errors or questions regarding the contents of this document. If you are unable to
locate a customer service centre, contact VIPA as follows:

4 HB39 | TM | 900-2C5x0 | en | 18-18

VIPA Networking Solutions General
About this manual

VIPA GmbH, Ohmstraße 4, 91074 Herzogenaurach, Germany

Telefax: +49 9132 744-1204
EMail: documentation@vipa.de

Technical support Contact your local VIPA Customer Service Organization representative if you encounter
problems with the product or have questions regarding the product. If you are unable to
locate a customer service centre, contact VIPA as follows:
VIPA GmbH, Ohmstraße 4, 91074 Herzogenaurach, Germany
Tel.: +49 9132 744-1150 (Hotline)
EMail: support@vipa.de

1.2 About this manual

Objective and contents This manual describes the Teleservice module 900-2C5x0 from VIPA. It contains a
description of the structure, project engineering and deployment.

Product Order number as of state:

TM-FW
TM-C Router 900-2C5x0 9.0

Target audience The manual is targeted at users who have a background in automation technology.

Structure of the manual The manual consists of chapters. Every chapter provides a self-contained description of a
specific topic.

Guide to the document The following guides are available in the manual:
n An overall table of contents at the beginning of the manual
n References with page numbers

Availability The manual is available in:

n printed form, on paper
n in electronic form as PDF-file (Adobe Acrobat Reader)

Icons Headings Important passages in the text are highlighted by following icons and headings:

DANGER!
Immediate or likely danger. Personal injury is possible.

CAUTION!
Damages to property is likely if these warnings are not heeded.

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 General VIPA Networking Solutions
Safety information

Supplementary information and useful tips.

1.3 Safety information

Applications conforming The system is constructed and produced for:
with specifications
n communication and process control
n general control and automation tasks
n industrial applications
n operation within the environmental conditions specified in the technical data
n installation into a cubicle

DANGER!
This device is not certified for applications in
– in explosive environments (EX-zone)

Documentation The manual must be available to all personnel in the

n project design department
n installation department
n commissioning
n operation

CAUTION!
The following conditions must be met before using or commis-
sioning the components described in this manual:
– Hardware modifications to the process control system should only be
carried out when the system has been disconnected from power!
– Installation and hardware modifications only by properly trained per-
sonnel.
– The national rules and regulations of the respective country must be
satisfied (installation, safety, EMC ...)

Disposal National rules and regulations apply to the disposal of the unit!

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VIPA Networking Solutions Product Summary
Order numbers

2 Product Summary
2.1 Introduction
The present Manual describes the hardware of the VIPA TM-C modules. The VIPA TM-C
modules are 3 industrial routers. The TM-C modules are fully compatible with the Talk2M
cloud connectivity services (www.talk2M.com).

2.2 Versions
The VIPA TM-C is available in 3 different versions depending on their communication
interface:

2.3 Order numbers

Order Number Type Description
900-2C510 TM-C VPN Router WAN/LAN
900-2C520 TM-C VPN Router WIFI/WAN/LAN (Antenna included in delivery)
900-2C580 TM-C VPN Router 3G+/WAN/LAN (Antenna 900-0AB51 optional)
900-0AB51 TM-Antenna GSM/GPRS/UMTS

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 Product Summary VIPA Networking Solutions
Typical applications

2.4 Properties
Characteristic Value
Design Industrial design (24 VDC power supply, DIN Rail
mounting, extended temperature)
Processor ARM9
Clock Backed up real time clock (RTC)
Backup battery lifetime has 10 years expectancy
Ethernet Interface LAN Ethernet port 10/100 Mbps
Digital Input 2
Digital Output 1
Mounting Latch for DIN rail EN50022-compliant

2.5 Typical applications

n Remote Access of Ethernet devices using Talk2M connection
n Industrial VPN router

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VIPA Networking Solutions Safety, Environmental and Regulatory Information
Applicable Directives, Standards and Compliance

3 Safety, Environmental and Regulatory Information

3.1 Scope
The present heading addresses Safety, Environmental & Regulatory Information for the
VIPA TM-C modules.

3.2 Power supply

The external power supply is a third party device that is not part of this certification. The
device shall be supplied by a LPS power supply certified according to IEC/UL60950-1 or
Class 2 per NEC. Ä ‘Specification of the External Power Supply’ on page 19

3.3 Applicable Directives, Standards and Compliance

The product described in the present manual complies with the CE, R&TTE directives
and the FCC regulations related to the wireless modems. The product described in the
present Installation Guide belongs to class A Information Technology Equipment (ITE). In
a domestic environment this product may cause radio interference in which case the user
may be required to take appropriate measures.

Applicable European The product described in the present manual is in conformity with the following EC direc-
Directives tives:

n RoHS Directive 2011/65/EU

n EMC Directive 2004/108/EC
n R&TTE Directive 1999/5/EC (for versions including RF modems) The product con-
forms to the corresponding R&TTE articles: RF spectrum efficiency (Art 3.2); EMC
(Art. 3.1b); Safety (Art. 3.1a)
n REACH Directive 2006/121/EC
n For TM-C 3G+ only: to comply with R&TTE directive
– Antenna must be mounted on a grounded plate
– RFI suppressors must be mounted on the power supply cable in the following
order, starting at 3cm of the connector and going to the power supply:
Würth Elektronik 742-717-33
Würth Elektronik 742-716-22
Würth Elektronik 742-711-11

Applicable Safety Stand- The product described in the present manual is in conformity with the following safety
ards standards:
n IEC/EN 60950-1
n UL 60950-1
n CSA-C22.2 No 60950-1-07

FCC Compliance The product described in the present manual complies with Part 15 of the FCC Rules.
Operating is subject to the following two conditions:
n This device may not cause harmful interference.
n This device must accept any interference received, including interference that may
cause undesired operation.

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 Safety, Environmental and Regulatory Information VIPA Networking Solutions
Field implementation and environmental conditions

Certifications The product described in the present manual has been certified by authorized bodies:
n UL Certificate Of Compliance (CoC) for Ordinaty Locations # E350576 for a TMRA of
60°C
n CB certificate # DK-42240-UL
These certificates can be downloaded as PDF files on:
http://www.vipa.com/en/product/anr/900-2C5x0

3.4 Field implementation and environmental conditions

Protection grade The VIPA TM-C has an IP20 protection grade. Therefore, the VIPA TM-C is NOT suited
for outdoor mounting. It has to be integrated in an electrical cabinet, protected from
excessive heat, humidity and dust. Do not push any sharp object into the air vents or
openings of the equipment.

Mounting The normal mounting position of the VIPA TM-C is wall mounted on a horizontal Omega
type DIN-rail (EN 50022).
Mounting on DIN-rail 1. Pull the slide lock (located at the bottom of the unit's back-side) downwards and
present the unit in front of the DIN rail.
2. Tilt the TM-C upwards in order to hang it on the upper edge of the DIN rail by its
hook.
3. Gently tilt the unit downwards until it finds its original position.
4. Pull the slide lock upwards to fix and lock the unit on the DIN rail.

Removing from DIN-rail 1. Release the unit by pulling the slide lock downwards while gently tilting the unit
upwards.
2. Free the unit by unhooking it from the upper rail edge.

The product is intended to be mounted vertically, label on the right side.

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VIPA Networking Solutions Safety, Environmental and Regulatory Information
Field implementation and environmental conditions

1 SIM card slot

2 DIN rail mounting bracket
3 Screw holes intended to receive M4 screws with an 8mm diameter head
To ensure a proper ventilation of the equipment, a free gap of at least 2 cm must be
respected in front of all upper & lower ventilation openings of the unit. A free gap of at
least 1 cm must be respected on each side of the unit.

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 Safety, Environmental and Regulatory Information VIPA Networking Solutions
Field implementation and environmental conditions

CAUTION!
In any other mounting position than the one explained here above, the
specified temperature has to be derated to -25°C to +40°C.

Cabling Shielded cables must be used for Ethernet and USB connectivity to comply with the EMC
requirements. USB cable must be
n shorter than 3m
n USB 2.0 type
n Maximum current per contact: 0.5A (or better)
n "A" plug connected to the TM-C

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VIPA Networking Solutions Safety, Environmental and Regulatory Information
Battery

Environmental conditions The equipment will operate properly within the following environmental limits if it has been
correctly mounted according to the above mentioned recommendations:

Operating temperature -25°C to +70°C

Relative Humidity 10 to 95% non-condensing
Operating altitude Up to maximum 2000m
Storage temperature -40 to +70 °C
Storage Humidity 10 to 95% non-condensing
Storage altitude Up to maximum 3000m

Earthing Earthing the TM-C is necessary to eliminate unwanted transients (lightning protection)
and to conform to the EMC requirements. Therefore, a functional earth (FE) terminal is
available on the main connector Ä ‘Specification of the External Power Supply’
on page 19. Connect this terminal directly to allow impedance ground. Shielded cables
have to be used for Ethernet and USB to comply with the EMC requirements.

3.5 Battery
The TM-C contains a CR2032 battery. This battery is used to maintain the real time clock
upto-date even when the unit is not powered.

CAUTION!
Risk of explosion if battery is replaced by an incorrect type.
The battery is not attended to be replaced on consumer's side. The
product shall be returned to manufacture for replacement.

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 Hardware Description VIPA Networking Solutions
Dimensions

4 Hardware Description
4.1 Dimensions

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VIPA Networking Solutions Hardware Description
Structure

4.2 Structure
Front

1 Reset button
2 Status LEDs panel
3 LAN/WAN Ethernet ports and corresponding status LEDs (Red: WAN / Green: LAN)
4 USB slot
5 SD card slot

Upper side

1 Main connector including power input terminal, 1 DO and 2 DI

Main Connector
As shown in the picture, the female mating connector is labelled with the appropriate
symbols.

Characteristic Value
Connector type MINICONNEC MC model
Type MC 1,5/9-ST-3,5
Pitch = 3.50 mm
9-pin female

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 Hardware Description VIPA Networking Solutions
Structure

PIN ICON ID Description

1 O- DO_COM Output signal (0V ground)
connected to the emitter of the MOSFET
transistor
2 O DO Output signal
connected to the drain of the MOSFET
transistor
3 O+ DO_VDC Common of the external predrive power
supply
(12 - 24 VDC)
4 i- DI_COM Ground of the input (isolated)
5 i1 DI1 Input signal 1
6 i2 DI2 Input signal 2
7 + Power in VDD + 12 - 24 VDC
8 - Power in GND - 0V
9 Functional Earth

Digital Output and Digital Characteristic Value

Inputs
Type of digital output * Open drain MOSFET
Max. current (ext. source) 200 mA
Isolation (both DI & DO) 1.5 kV
DI voltage range 0 to 24 VDC
DI protection 33 VDC Max
DI OFF state input voltage range 0 to 5 VDC
DI ON state input voltage range 10 to 30 VDC
DI ON state current range From 3.8 mA at 12 VDC to 8,2 mA at 24
VDC
*) When the TM-C reboots, a short phase of ON state is part of the starting process.

The digital output is activated by an open drain MOSFET transistor driven by an optocou-
pler. The maximum current flow inside this transistor has a value above the one specified
in the TM, in order to cope with the switching power losses. The transistor used is in an
open drain type with predrive. This means the relay power supply has to be supplied from
an external source to the predrive electronics. The diagram below shows the external
wiring needed for proper operation of the digital output. A relay has been chosen for this
sample application but any load within the specifications can be used instead.

This is a sink only output to ground (the transistor acts like a switch
ground).

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VIPA Networking Solutions Hardware Description
Structure

Possible features Digital Output and Inputs can be used on the TM-C, some features can be externalized
by wiring the main connector.

LED Connector Description

KEY DI1 On a key switch to authorize or prevent the Internet con-
nection.
On a key switch to authorize or prevent the VPN connec-
tion.
DI2 DI2 Not supported.
T2M DO Can be wired to an external device to propagate the
Talk2M status.
If the VPN connection is active, the DO is set to 1.

Digital Input (DI1) can be used as a connectivity condition.

The configuration of this condition has to be done during the Internet Wizard where you
define if the digital input is used or not and for which purpose.

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 Hardware Description VIPA Networking Solutions
Structure

Status LED panel (All ver-

sion)

Label Description
BI1 Button BI1 input
Green ON = Reset being pressed
PWR Power
Green ON = Power is present
USR User
Green ON+OFF slowly = Unit is OK red pattern = special atten-
tion required
KEY Digital IN 1 - Green = ON: Signal on input 1 detected
DI2 Digital IN 2 - Green = ON: Signal on input 2 detected
T2M Talk2M - Green ON = Talk2M VPN connection established
@ Internet
Green ON = Internet is configured on the VIPA TM-C

Status LED panel (TM-C -

WiFi)

1 SMA male connector for WiFi antenna

2 Modem status Green ON = WiFi connected
3 Reception signal level Red ON = poor signal
4 Reception signal level Red ON = Signal is OK
5 Reception signal level Red ON = good signal

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VIPA Networking Solutions Hardware Description
Radio communication modems

Status LED panel (TM-C -

3G+)

1 SMA female connector for GSM antenna

2 Modem status Green ON = Modem connected
3 Reception signal level Red ON = poor signal
4 Reception signal level Red ON = Signal is OK
5 Reception signal level Red ON = good signal

Specification of the The TM-C must be powered by a safety Low Power Supply (LPS) in accordance with
External Power Supply clause 2.5 of UL/IEC 60950-1 Ed2. Standard, 12-24VDC, 30W min. Certified for 60°C
and for altitudes up to 2000m. The safety LPS power supply is not part of the delivery.

Characteristic Value
Power supply voltage external 12-24 VDC +/- 19%
Max TM input power 30W max.
Internal voltage protection max 30V
Input protection protected against polarity inversion

4.3 Radio communication modems

CAUTION!
This device is intended to be used in fixed or mobile applications only
(not for portable applications). The antenna used for this transmitter has
to be installed in a space providing a safe distance of at least 20 cm
without encountering any person and must not be co-located or operating
in conjunction with any other antenna or transmitter.

TM-C with internal WiFi

modem

Item Value(s)
Protocols and Frequencies IEEE802.11b/g/n, 2.4GHz - Channels: 1 to 11(inclusive)
Antenna Connector Type RP-SMA
Antenna Characteristic Value(s)
(included in the delivery) Impedance 50 Ohms
Input Power > 17 dBm, IEEE 802.11b
> 15 dBm, IEEE 802.11g/n

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 Hardware Description VIPA Networking Solutions
Radio communication modems

Item Value(s)
Tightening Torque 0.5 Nm.
In the absence of a torque wrench, a
soft manual tightening is sufficient.
Device conformity has been tested with the reference antenna: Pulse W1030.

n The product complies with the R&TTE directive, the FCC, the IC and Japan regula-
tions related to the WiFi communications.
n Absolute maximum antenna gain as per FCC's rules and regulations, 47CFR: Part
15C: 2.14dBi
n Modifications cannot be made by the user if it influences the normal behaviour of the
device.
n The user shall be informed about modem identification numbers according to their
national authorities. This product contains part identified as follows by national author-
ities:
– FCC ID: QOQWF111
– IC ID: 5123A-BGTWF111
– RRA ID: KCC-CRM-BGT-WF111
– GITEKI (MIC) ID: 209-J00061

TM-C with internal 3G+

modem

Item Value(s)
Protocols and Frequencies GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz
UMTS/HSUPA - 800/850, 900, AWS 1700, 1900, 2100 MHz
Class 5 bands GPRS/EDGE Class 33
Antenna Connector Type SMA
Antenna GSM/GPRS/UMTS antenna is available from VIPA with 900-0AB51 as refer-
ence

n The product complies with the R&TTE directive, the FCC, the IC and Japan regula-
tions related to the GSM modems.
n Absolute maximum antenna gain as per FCC's rules and regulations, 47 CFR :
– Part 22H: 5.22dBi
– Part 27: 3.31dBi
– Part 24E: 6.45dBi
n Modifications cannot be made by the user if it influences the normal behaviour of the
device.
n The user shall be informed about modem identification numbers according to their
national authorities: This product contains part identified as follows by national author-
ities:
– FFC ID: RI7HE910
– IC ID: 5131A-HE910
– GITEKI (MIC) ID: 005-100269
– JATE ID: AD12-0318001

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VIPA Networking Solutions Hardware Description
LAN Switch Specifications

Used Wireless Frequen-

cies

n Channels 12, 13 & 14 are not supported

n Used channels and frequencies are between: Channel 1 - 2,412 Ghz and 11 - 2,462
Ghz

4.4 LAN Switch Specifications

Boot process During the (re)boot process, the TM prevents the switch feature from working. This
means that it might require little time starting from the power on (or the reboot request) to
get the LAN switch to be fully operational. When an TM router is configured to operate a
certain way, it is part of the strategy, if no other method worked, to reboot itself. This is the
ultimate TM strategy to try restoring the requested communication channels and be con-
sistent with requested configuration.

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 IP Address and Access to the Web Configuration VIPA Networking Solutions
Setting the TM-C LAN IP Address

5 IP Address and Access to the Web Configuration

5.1 Factory Default IP settings
Characteristics Value(s)
LAN IP Address 10.0.0.53
LAN Subnet Mask 255.255.255.0

5.2 Powering ON
Power on the unit and wait approximately 25 sec. until the boot process is finished.
ð After a successful boot process the "USR" LED is flashing green ON and OFF
slowly. If the "USR" LED is flashing red according to a given pattern, it indicates
that the boot process was interrupted due to a problem.

Most frequent problems include:

n a duplicate IP address was detected on the LAN Network "USR" LED flashing pattern
is red 1x short, 1x long

5.3 Setting the TM-C LAN IP Address

You can easily establish your first communication with your TM-C by using our com-
panion tool eBuddy which can be downloaded from www.vipa.com under
‘Service-Support è Downloads è Software’.
Connect one of the LAN-ports (by default, port No. 1 is always a LAN port) of your TM-C
with your PC point-to-point or through a network where there is no risk that the TM's
default IP-address (10.0.0.53) would conflict with another connected device.
Start the eBuddy application. This one scans the network through the Ethernet adapter
and retrieves the connected TM, including its IP address, Subnet Mask and serial
number. The application also allows you to change the default IP address without being
necessarily in the same network range.

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VIPA Networking Solutions IP Address and Access to the Web Configuration
Setting the TM-C LAN IP Address

1. Start the eBuddy utility on your PC in the home page. Select "Set IP Address".

2. Fill in the Serial Number of your TM-C or click on [Browse...] and select it. The
Serial Number of the TM-C is on its label. Click [Next].

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 IP Address and Access to the Web Configuration VIPA Networking Solutions
TM-C Web Interface

3. Enter a new LAN IP address and Subnet Mask. Click [Next].

4. Wait until the address is updated and the device has rebooted. Click [Finish].

5.4 TM-C Web Interface

To access the web pages of your TM-C proceed as follows:
1. Connect the PC to one of the LAN port of the TM-C.
2. Open your Internet browser and access the TM-C internal Web page by entering
the LAN IP address in the URL field (the default address is http://10.0.0.53).
ð You arrive on a loading page.
3. If this is the first boot of the TM-C (or after a level 2 reset), you will be asked for a
default language.

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VIPA Networking Solutions IP Address and Access to the Web Configuration
TM-C Web Interface

4. Before configuring your TM-C, an authentication is required. For a first boot, the
default login and password are both “adm”.

CAUTION!
For security reasons, changing the default password "adm" is abso-
lutely required.

ð You will be automatically redirected to the Quick Launch Wizard page:

5. You can follow the Quick Start Guide as an aid to configure your TM-C. Can be
downloaded on www.vipa.com under ‘Service-Support è How-to-do
è Teleservice’.
6. To reconfigure your TM-C, you can easily rerun the wizard by clicking on the "Set-
tings" button on top of the page.

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 Troubleshooting VIPA Networking Solutions
Second Level Reset (factory reset)

6 Troubleshooting
6.1 Normal Boot Process
The normal boot process of the TM-C takes approximately 25 seconds to complete.
During this process, all LEDs are shortly ON, except "BI1" as long as the RESET button
is not pressed. During this boot sequence, the "USR" LED is orange. As soon as the boot
process is finished and the unit is ready to be used, the "USR" LED flashes green slowly.

6.2 Resetting the TM-C

The reset button "B1" is located on the front of the TM-C unit. The reset function of this
button is active only if pressed while powering on. The TM-C features two type of reset
levels. A table follows with the impacted configuration zones per reset level.

6.3 First Level Reset (user reset)

The first level reset consists in formatting only the "user files" part of the non volatile
memory. This type of reset does not modify the communication parameters of the TM-C.
How do I generate a first level reset?
1. Power the unit OFF and ON again
2. Immediately press and maintain the reset button. The LED labeled "BI1" turns ON.
3. Wait approximately 30 seconds until the "USR" LED flashes red 1x per second.
4. Immediately release the button (if you don't, you would reach the second level reset
phase). The LED labeled "BI1" turns OFF.
5. Wait approximately 30 secs until the reset procedure is completed.
6. The TM-C restarts automatically and the unit is ready to be used, the "USR" LED
flashes green slowly.

6.4 Second Level Reset (factory reset)

This second level reset formats the entire non volatile memory and returns the TM-C to its
factory settings. This operation consists in 3 steps:
1. Formats the entire non volatile memory, including all COM parameters and IP
addresses
2. Full hardware auto-test with result shown by the "USR" LED
3. Return to ex-factory configuration (default config)

How do I generate a second level reset?

1. Power the unit OFF and ON again
2. Immediately press and maintain the reset button. The LED labeled "BI1" turns ON.
3. Wait approximately 35 seconds until the "USR" LED remains RED steady.
4. When this state is reached, release the button. The LED labeled "BI1" turns OFF.
5. It takes no longer than 2 seconds to complete.
6. Check if the auto test is successful, the "USR" LED flashes red with a pattern of
200ms ON and 1.5 sec OFF*. The TM-C does NOT restart in normal mode by itself
and remains running in this diagnostic mode.

26 HB39 | TM | 900-2C5x0 | en | 18-18

VIPA Networking Solutions Troubleshooting
Reset Impact Matrix

7. You have to power the TM-C OFF and ON again to reboot the unit in normal mode.
As described before, the TM returns to its default COM parameters and factory IP
addresses (like LAN 10.0.0.53) after this level 2 reset is performed.

*) Any other pattern reflects a problem. The pattern will start with 200ms ON (opening of
the pattern) followed by OFF and a certain number of times of a 1 sec ON allowing to
identify the nature of the detected problem. If you were to be confronted with an error pat-
tern on the "USR" LED, please write down the pattern you observed and contact your dis-
tributor.

6.5 Reset Impact Matrix

Erased or Reset Preserved
Impact Reset Level 1 (user LAN IP address + mask
reset)
adm password Internet access
Language settings
TM-C Identification Modem/ WiFi settings
User Web site Talk2M config
Proxy configuration

Impact Reset Level 2 (fac- adm password Nothing

tory reset)
TM-C Identification
User Web site
LAN IP address + mask
Internet access
Language settings
Modem/ WiFi settings
Talk2M config
Proxy configuration

HB39 | TM | 900-2C5x0 | en | 18-18 27