Page 1 Sample Paper 11

Sample Paper 11
Class - 12th Exam - 2024 - 25
Business Studies (054)
Time : 3 Hours Max. Marks : 80
General Instructions :
1. This question paper contains 34 questions.
2. Marks are indicated against each question.
3. Answers should be brief and to the point.
4. Answers to the questions carrying 3 marks may be from 50 to 75 words.
5. Answers to the questions carrying 4 marks may be about 150 words.
6. Answers to the questions carrying 6 marks may be about 200 words.

1. GreenDrive Automobiles, a leading car manufacturer, faced new business environment challenges
with the introduction of stricter emission regulations. To comply, GreenDrive invested in research
and development to produce hybrid and electric vehicles, addressing the legal environment.
Simultaneously, recognizing the growing social environment trend towards eco-friendly
transportation, the marketing team launched campaigns highlighting the environmental benefits
and cost savings of their new models. Technological advancements in battery technology
enabled the production of more efficient electric cars, catering to the technological environment.
Additionally, GreenDrive adjusted its pricing strategies to make sustainable vehicles more
accessible, responding to the economic environment.
By proactively addressing legal, social, and technological factors, GreenDrive not only complied
with regulations but also gained a competitive edge in the eco-friendly automotive market.
Their strategic adaptation to various components of the business environment ensured sustained
growth and enhanced brand reputation, positioning GreenDrive as a pioneer in sustainable
mobility solutions.
Which component of the business environment is GreenDrive Automobiles responding to by
investing in hybrid and electric vehicles to comply with new emission regulations?
(A) Economic environment
(B) Social environment
(C) Technological environment
(D) Legal environment

2. HealthCare Plus Hospital followed the planning process to introduce a new telemedicine service.
The steps included:
1. Setting Objectives: Aim to increase patient reach by 30%.
2. Developing Premises: Assess infrastructure needs.
3. Identifying Alternatives: Choose between different telemedicine platforms.
Page 2 Sample Paper 11 CBSE 12th Business Studies

4. Evaluating Alternatives: Compare costs and benefits.

5. Choosing the Best Alternative: Select the most efficient platform.
6. Implementing the Plan: Launch the service.
7. Monitoring and Control: Track service performance and patient feedback.
This structured approach ensured a successful rollout of the telemedicine service.
Which step in the planning process did HealthCare Plus Hospital perform by choosing the most
efficient telemedicine platform?
(A) Setting Objectives (B) Developing Premises
(C) Evaluating Alternatives (D) Monitoring and Control

3. In a functional structure, which manager is responsible for coordinating activities across

different functions?
(A) Chief Executive Officer (CEO) (B) Functional Manager
(C) Operations Manager (D) Project Manager

4. TechWave Innovations, a rapidly growing tech firm, employs a robust recruitment process to
attract top talent. The company utilizes both internal and external sources for recruitment.
Internal sources include employee referrals and promotions, which help in retaining existing
talent and leveraging their institutional knowledge. External sources involve online job portals,
recruitment agencies, and campus placements, which bring in fresh perspectives and specialized
skills. By balancing internal and external recruitment, TechWave ensures a diverse and capable
workforce that drives innovation and growth.
What are the sources of recruitment that TechWave Innovations utilizes to attract top talent?
(A) Only internal sources (B) Only external sources
(C) Both internal and external sources (D) Neither internal nor external sources

5. What is the primary focus of Maslow’s safety needs?

(A) Food and shelter (B) Security and protection
(C) Relationships and friendships (D) Self-fulfillment

6. BrightPath Logistics, led by CEO Ms. Anjali Sharma, utilizes the concept of controlling to
manage its extensive delivery network. The company establishes performance metrics such as
delivery times, accuracy rates, and customer satisfaction scores. By continuously monitoring
these metrics, BrightPath can ensure that its operations remain efficient and meet the established
standards. Any deviations are promptly addressed through targeted interventions, ensuring the
reliability and effectiveness of the logistics services.


Continue on next page.....
Page 3 Sample Paper 11

What is BrightPath Logistics illustrating by establishing and monitoring performance metrics?

(A) Planning (B) Organizing
(C) Controlling (D) Staffing

7. Assertion (A): Financial management aims to maximize shareholder wealth.

Reason (R): Profit maximization is the sole objective of financial management.
Which of the following is correct?
(A) Both A and R are true, and R is the correct explanation of A
(B) Both A and R are true, but R is not the correct explanation of A
(C) A is true, but R is false
(D) A is false, but R is true

8. BrightFuture Traders, a brokerage firm, follows a structured trading procedure in the stock
exchange. The process begins with clients placing orders through the firm’s trading platform.
These orders are then routed to the stock exchange where they are matched with corresponding
buy or sell orders. Upon execution, the transactions are settled through the depository services,
and the shares are credited or debited from the clients’ demat accounts. BrightFuture ensures
compliance with regulatory standards, providing seamless and efficient trading experiences for
its clients.
What is the final step in the trading procedure followed by BrightFuture Traders in the stock
exchange?
(A) Placing orders through the trading platform
(B) Routing orders to the stock exchange
(C) Matching buy and sell orders
(D) Settling transactions through depository services

9. Assertion (A): Sales promotion techniques are intended for long-term brand building.
Reason (R): Sales promotions provide short-term incentives to encourage immediate purchases.
Choose the correct option:
(A) Both A and R are true, and R is the correct explanation of A.
(B) A is false, but R is true.
(C) Both A and R are true, but R is not the correct explanation of A.
(D) Both A and R are false.
Page 4 Sample Paper 11 CBSE 12th Business Studies

10. Rohit, a production manager, notices that the actual output is lower than the planned output.
He investigates the reasons and implements measures to improve productivity, such as employee
training and process optimization. Which function of management is Rohit performing to
address the issue?
(A) Organizing (B) Controlling
(C) Staffing (D) Planning

11. Read the following statements carefully:

Statement I: Scientific management aims at improving efficiency through scientific analysis of
work.
Statement II: Mental revolution involves a complete transformation in the outlook of both
management and workers.
In light of the given statements, choose the correct alternative:
(A) Both statements are true.
(B) Both statements are false.
(C) Statement I is true, Statement II is false.
(D) Statement II is true, Statement I is false.

12. Read the following statements carefully:

Statement I: Economic reforms in India were introduced in 1991 to liberalize the economy.
Statement II: Privatization involves transfer of ownership from private to public sector.
In light of the given statements, choose the correct alternative:
(A) Both statements are true.
(B) Both statements are false.
(C) Statement I is true, Statement II is false.
(D) Statement II is true, Statement I is false.

13. Identify the correct sequence of steps in developing a budget:

1. Review past budgets
2. Estimate future financial needs
3. Allocate resources
4. Monitor actual performance
Which of the following is the correct sequence?
(A) 1, 2, 3, 4 (B) 2, 1, 3, 4
(C) 3, 2, 1, 4 (D) 1, 3, 2, 4
Page 5 Sample Paper 11

14. Match the list I with list II and select correct option.
List I List II
a. Formal Organization iii Grouping of related activities
b. Informal Organization iv Transfer of authority
c. Department-alization ii Arises spontaneously among members
d. Delegation i Deliberate creation
Options:
(A) a-i, b-ii, c-iii, d-iv (B) a-iii, b-iv, c-ii, d-i
(C) a-iv, b-iii, c-i, d-ii (D) a-ii, b-iv, c-i, d-iii

15. Regarding selection methods, which of the following statements is/are correct?
1. Structured interviews provide a consistent basis for evaluating all candidates.
2. Work samples are used to assess practical job-related skills.
3. Reference checks are unnecessary if interviews are conducted.
(A) Statement 1 is not correct. (B) Statement 2 is not correct.
(C) Statement 3 is not correct. (D) All statements are correct.

16. Identify the right of consumers being promoted in the given picture.

(A) Right to be heard (B) Right to seek redressal

(C) Right to be informed (D) Right to consumer education
Page 6 Sample Paper 11 CBSE 12th Business Studies

17. Which statement correctly describes the relationship between planning and controlling?
(A) Planning and controlling are independent functions with no relation.
(B) Controlling precedes planning in the management process.
(C) Planning sets the standards that controlling measures against.
(D) Controlling eliminates the need for future planning.

18. Which of the following statements about financial planning is correct?

(A) Financial planning is only concerned with short-term financial needs.
(B) Financial planning helps in forecasting future financial requirements.
(C) Financial planning eliminates all financial risks.
(D) Financial planning is not essential for small businesses.

19. Which of the following statements is NOT correct?

(A) Preferred shares generally do not have voting rights.
(B) All stocks pay dividends regularly.
(C) Bonds are considered fixed-income securities.
(D) The secondary market provides liquidity to investors.

20. Which of the following statements is NOT correct?

(A) The product life cycle has four stages: introduction, growth, maturity, and decline.
(B) During the growth stage, competition decreases as the market expands.
(C) In the maturity stage, the market becomes saturated, and sales growth slows down.
(D) The decline stage sees a drop in sales due to market saturation or new technologies.

21. Distinguish between fixed capital and working capital.

22. Over the years, Brook Bond Taj Mahal tea has been a choice of millions of customers. The
company uses the slogan ‘Waah Taj’ on its label. Their price range, quality and taste are
different and unique from their competitors. What are the advantages of labelling a product
highlighted in this case?
Page 7 Sample Paper 11

23. Explain any three factors affecting capital budgeting decisions.

O
Name the process which helps in estimating the future finance requirements of an organisation.
Also, give four importance of that process.

24. “Expenses on training is an investment and not a wastage.” Clarify. Also give any two advantages
of training for the organisation.


O
A car manufacturing company sets a goal that in future they will expand their production by
15%. After measuring the performance, they noticed that the production has declined by 10%
and the raw material is wasted by the production department.
Can you find out, to which concept of controlling does it relate? Also explain it.

25. Describe briefly multi-dimensional function of management.

26. JP Bajaj Institute is a reputed B-school of Pune. It is offering lots of management degree
programmes in the fields of finance, marketing, human resource, rural development, hospitality
and information technology. The institute advertises that it has a 100% placement records, with
many of its students being placed in top MNCs across the globe.
The highest salary package to a student of the institute was ` 13.5 lakh per annum. The
advertisement also shows the campus to be well infrastructured.
Influenced by this advertisement, hundred of students take admission in this institute. On
taking admissions, the students learn that the campus shown in the advertisements was not
the one that they were studying in and also that the institute is running only diploma and
certificate courses, as it is not recognised by AICTE and therefore, cannot issue degrees. The
placement statistics were also misleading.
What steps should be taken by the students against these frauds?

27. Explain any four features of management.

O
Give any two positive and any two negative effects of the following principles of management
(i) Equity (ii) Stability of personnel

28. The organic food market in India is growing at 25-30 percent, which reflects a clear shift in
consumer tastes and preferences. The current growth in organic food market is driven by
multiplicity of factors like rising health consciousness, changing lifestyles, increase in disposable
income and growing availability of organic food products in shopping malls, retail outlets and
online.
Identify any two features of business environment being referred to here. Also, explain them.
Page 8 Sample Paper 11 CBSE 12th Business Studies

29. Give the various sources of recruitment and differentiate between the two internal sources.


O
Roza and Zara are working in different departments, but are very close friends. During lunch
time, Roza informs Zara that due to the impact of COVID-19 on business organisations, many
people have lost their jobs.
Identify the type of communication highlighted in the above said case. Also, state any two
advantages and one disadvantage of this type of communication.

30. Tavleen has been running a successful business of manufacturing traditional Indian wear for
women including sarees and lehengas. Her friend Zaheer, who provides web designing solutions
to his clients, suggests him to explore the option of selling his products online.
Tavleen agrees to his suggestion and decides to venture into online business, keeping in view the
various e-commerce regulations in order to avoid imposition of any penalty. In order to facilitate
sale of products, he offers multiple payment options such as cash on delivery, net banking, etc.
(i) Identify one importance of planning in the given case.
(ii) Also, mention any other three points of importance of planning.

31. Timely Watches Limited is a manufacturer of wrist watches and the company is opting a good
control system in order to achieve the targets on time. In context of this, give some points of
importance of controlling.

32. Name the decision, a financial manager takes keeping in view the overall objective of maximising
shareholders’ wealth. Also, explain any five factors affecting the decision.

33. Madhav Bansal started ‘Anti Cure’ a company for providing cyber security solutions to
businesses. It’s objective is to prevent, detect and respond to cyber attacks and protect critical
data. He was a hard working software engineer and an expert in cyber security. His business
. started growing and he was offered a big project by the Ministry of Defence. While working
on the project, he found that the volume of work made it impractical for him to handle all the
work by himself. He decided to expand the team.
For this purpose, he appointed Dhruv and Pranav through campus placement. He found the
new employees capable, enthusiastic and trustworthy. He was thus, able to focus on objectives
and with the help of Dhruv and Pranav, project was completed on time.
Madhav also extended his areas of operations, and both the new employees also got opportunities
to develop and exercise initiative.
(i) Identify and explain the concept in the given case which helped Madhav to focus on
objectives.
(ii) Also, state any five points of importance of the concept identified in point above.


O
“Though planning is an important tool of management, yet it is not a remedy for all types
of problems.” In the light of this statement, mention any three internal limitations and three
external limitations of planning.
Page 9 Sample Paper 11

34. Samir Gupta started a telecommunication company, ‘Donira Ltd.’ to manufacture economical
mobile phones for the Indian rural market with 15 employees. The company did very well
in its initial years. As the product was good and marketed well, the demand of its products
went up. To increase production the company decided to recruit additional employees. Samir
Gupta, who was earlier taking all decisions for the company had to selectively disperse the
authority. He believed that subordinates are competent, capable and resourceful and can assume
responsibility for effective implementation of their decisions. This paid off and the company was
not only able to increase its production but also expanded its product range.
(a) Identify the concept used by Samir Gupta through which he was able to steer his company
to greater heights.
(b) Also explain any three points of importance of this concept.

******