CURRICULAM VITAE

Govardhan Reddy T E-Mail: govardhan8096@gmail.com

Contact No: +91 9985020655

Professional Summary: -

Results-driven professional with a strong technical background and expertise in providing

business driven solutions demonstrated by numerous open-source project accomplishments
Extensive experience working with business units to design and implement solutions, which meet
the needs of current business objectives and provide future scalability. Possess an in-depth
understanding of emerging technologies and their business applications.

Technical Skills: -

• Having 4.6 years of IT industry experience in Monitoring Tools of UNIX,Windows Servers

and Applications by using Zabbix, Splunk.

Technical Skills: -

Operating Systems: Zabbix 6.0 and knowledge on Aix, Linux, Windows, Mssql, Orcale servers.
Monitoring Tools: Zabbix, Splunk.

Professional Projects

Project Details:

Organization : HCL Techonoligies Pvt Ltd

Project name : BLUE YONDER
Role : Senior Analyst
Duration : January 2020 to August 2024

Responsibilities:

• Installing and Configuring Zabbix agents in Windows, Mssql, Oracle and Unix servers.
• Troubleshooting Zabbix agent related Network, platform issues
• Commissioning and decommission of Servers, applications from Zabbix monitoring.
• Good Knowledge in various Zabbix Templates, Triggers, Hosts, Host groups, Events, Event
Co relations, Visualization and Notification.
• Monitored parameters like Host availability, CPU utilization, Memory utilization, Network
ports, interface speed, interface bytes, Database availability, instances, listener check,
VMWare parameters…etc.
• I have supported and worked on Zabbix technical issues like Zabbix Application Down,
Databasecrashed, Proxy issue., etc
• I have supported and worked on zabbix agent issues, icmp ping, jmx alerts, AMQ queue
depthalerts… etc.
• If the server threshold is breached, it will generate events (Alert Trigger) which can send
mail alerts, Auto ticket in the ticketing tool depending upon client requirement.
• I have configured the OS, Database, Logs, cloud platforms, network devices, and other
devices..., etc.in Zabbix.
• Installing, Uninstalling, Troubleshooting Agents on both windows and Linux machines.
• Alert Priority changes (Information, Warning, Average, High, Disaster) and threshold value
changesglobally, templates and for individual hosts.
• I have configured the URL’S, AMQ alerts, DMS process, print queue, systemctl alerts…..etc.
• I have configured on enable/disable scprits based on the customer request.
• Enable the Maintenance mode as per monthly schedule, weekly, daily basis as per
application request.
• Based on the customer requirement to create an action for sending an email alert.
• Enabling web monitoring I.e., HTTP and HTTPS monitoring in Zabbix
• User and group administration in Zabbix.
• Handling incidents, problem and change related to Zabbix infrastructure.
• Having experience of integrations with Zabbix using SNMP
• Must have experience in setting up monitoring for various applications.
• Knowledge of OS level administration on platforms such as Windows, Unix and Mssql
Servers.
• Adhere to established processes and diligently meet the defined SLAs.
• Ensure Standard Operating Procedures are carried out in compliance..
• Experience with tuning SolarWinds to decrease noise and increase actionable alerts,
• Strong technical troubleshooting, diagnosing and problem-solving skills.
• Working to Glass on team for high priority issues.
• Coordinating with multiple teams on monitoring issues and high severity tickets.
• Monitoring alerts/events in console and take actions according to run books.
• Performing L2/L3 tasks on the alerts/Events
• Generating monitoring reports for management updates.
• Good Knowledge on Unix platform and monitoring tools
 • Expertise in analyzing and troubleshooting issues related to Enterprise applications.
• Good knowledge in ITIL concepts as we follow ITIL process for raising change, Problem and
Incident tickets.
• All support work was categorized based on Service Management levels such as Incident,
problem, and Change Management with respect to defined SLA.

SPLUNK EXPERIENCE:
(JANAURY 2020 TO NOVEMBER 2021)
• 1 Year at Splunk as an Admin.
• Having knowledge of Splunk use cases, knowledge objects etc.
• Having experience on Creating Alerts, Dashboards and reports in Splunk Tool.
• Having knowledge on ITSI (IT Service Intelligence) Modules.
• Worked as a Splunk Admin for Creating and managing app, Creating users, role,
Permissions to knowledge objects.
• Created alerts on the requests from managers for certain tasks.
• Migration of Zabbix servers in Splunk.
• Modify threshold CPU, memory, filesystem in Splunk ITSI.
• SPLUNK ITSI health monitoring.
• Troubleshooting p2 and p3incidents.
• Adding to the servers in Splunk.
• Enabling maintenance to avoid the alerts in activity period.
• Kv store alerts and orphan searches alerts to create the alerts in Splunk.
• Creating service templates.
Educational Qualification:
• Bachelor of Technology in Electrical and Electronics Engineering [EEE] with a CGPA
of 7.01, KSRM College of engineering. Kadapa.
• Intermediate education with 85.67 % ,Sri Chaithanya college , Tirupathi.
• S.S.C Swamy Vivekananda high School, Tirupati.

Personal Profile:

Date of Birth : 05th July 1997

Sex : Male
Languages Known : English, Telugu, and Hindi.
Marital Status : Unmarried
I hereby declare that the information furnished above is true to the best of my knowledge.

Place : Bengaluru (Govardhan Reddy T).