BISSELL POWERFORCE COMPACT MANUAL

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POWERFORCE®

COMPACT
___________
USER GUIDE
2112 SERIES

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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING » Do not pull or carry by cord, use


cord as a handle, close a door on
cord, or pull cord around sharp
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
TO REDUCE THE RISK OF FIRE, edges or corners. Do not run thinner, some moth proofing
ELECTRIC SHOCK, OR INJURY: appliance over cord. Keep cord substances, flammable dust, or
» Always connect to a polarized away from heated surfaces. other explosive or toxic vapors.
outlet (one slot is wider than » Do not unplug by pulling on » Do not use to pick up toxic
the other). Do not modify the cord. To unplug, grasp the plug, material (chlorine bleach,
polarized plug to fit a non-polar- not the cord. ammonia, drain cleaner, etc.).
ized outlet or extension cord.
» Do not handle plug or vacuum » Do not pick up anything that is
» Do not leave vacuum cleaner cleaner with wet hands. burning or smoking, such as
when it is plugged in. Unplug cigarettes, matches, or hot ashes.
from outlet when not in use » Do not put any object into
and before servicing. openings. Do not use with any » Do not use without filters in place.
opening blocked; keep openings » Do not pick up hard or sharp
» Do not use outdoors or on free of dust, lint, hair, and anything
wet surfaces. objects such as glass, nails, screws,
that may reduce air flow. coins, etc.
» Do not allow to be used as a toy. » Keep hair, loose clothing, fingers,
Close attention is necessary when » Use only on dry, indoor surfaces.
and all parts of body away from » Keep appliance on a level surface.
used by or near children. openings and moving parts.
» Do not use for any purpose other » Do not carry the vacuum cleaner
» Turn off all controls before while it is running.
than described in this User’s plugging or unplugging
Guide. Use only manufacturer’s vacuum cleaner. » Unplug before connecting
recommended attachments. or disconnecting the TurboBrush®
» Use extra care when cleaning Tool or TurboEraser® Pet Tool
» Do not use with damaged cord or on stairs.
plug. If appliance is not working (on select models).
as it should, has been dropped, » Do not use to pick up flammable
damaged, left outdoors, or or combustible materials (lighter
dropped into water, have it repaired fluid, gasoline, kerosene, etc.)
at an authorized service center. or use in areas where they may
be present.

WARNING
›› Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
›› Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and
operating procedures.
›› To reduce the risk of electrical shock, turn power switch off and disconnect polarized
plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.

THIS APPLIANCE HAS Hot

A POLARIZED PLUG
Neutral

To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install a proper outlet. Do not change the plug in any way.

SAVE THESE INSTRUCTIONS


This model is for household use only.

2 www.BISSELL.com
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative
products with you. We want to make sure your vacuum works as well as
it does today for years to come, so this guide has tips on using (page 11),
maintaining (pages 14-17), and if there is a problem, troubleshooting (page
18).

In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page
5 and let’s get started!

What’s In The Box?

User Crevice
Upper Guide Tool
Handle

Extra Extension
Filter Wand
Dusting
Base Unit Brush

NOTE: Standard accessories may vary by model.


To identify what should be included with your
purchase, please refer to the “Carton Contents”
list located on the carton top flap.

Safety Instructions . . . . . . . . . . 2 Troubleshooting . . . . . . . . . . . 10

Product View . . . . . . . . . . . . . . . 4 Warranty . . . . . . . . . . . . . . . . . . . 11

Assembly . . . . . . . . . . . . . . . . . . . 5 Service . . . . . . . . . . . . . . . . . . . . . 11

Operations . . . . . . . . . . . . . . . . 6-7 Contact Information . . . . . . . . . 11

Maintenance & Care . . . . . . . 8-9 Product Registration . . . . . . . . 12

www.BISSELL.com 3
Product View

10
2

11
4
12

5 13
6 14

15

7 16

8
9
18
17

19
20

1 Handle 11 Extension Wand Release


2 Handle/High Reach Extension Wand 12 Dusting Brush
3 Crevice Tool 13 Stretch Hose
4 Tank Release Button 14 Hose Clip
5 Carrying Handle 15 Upper Quick Release™ Cord Wrap
6 Accessory Holder 16 Power Cord
7 Dirt Container 17 Power Switch Pedal
8 Dirt Container Empty Button 18 Hose Holder
9 Handle Recline Pedal 19 Foot Hose
10 Cord Hook 20 Product Rating Label & Serial Number

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Assembly
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating
procedures.

1 2

Position the handle


so the lower tab is
facing the back of
the vacuum. Insert
the handle into the
base and push until Wrap the power cord around
you hear it lock Upper and Lower Cord Wraps.
into place.

3 Attach tools by inserting them


onto the on-unit tool holders.

Crevice Tool Dusting Brush

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Using Your Cleaner
WARNING
Before using your vacuum, make sure that the dirt container is in locked position and
that all filters, both pre and post-filters are in place. DO NOT operate your vacuum without
these filters.

1 2 3

Twist the Upper Quick Step on the red power


Connect power cord plug switch on the back to
Release™ Cord Wrap down to a polarized outlet.
to quickly remove cord. turn the unit ON.

4 Press the handle recline 5


pedal with your foot to
place your vacuum in one
of three positions:
Upright - For storage and
transporting.
Normal Cleaning - Press
handle release pedal once
for most household floor
cleaning tasks.
Low Cleaning - With
the vacuum in normal
cleaning position, press
handle release pedal again
for reaching under low To turn the unit OFF,
furniture, such as tables, step again on the red
chairs, or beds. power switch on the
back of the unit, found
under the cord wraps.

NOTE: Some berber carpets have a tendency to fuzz with wear. Repeated strokes
in the same area may enhance this condition.

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Above Floor Cleaning
1 2

Raise handle to Grasp hose and pull


upright position. up to remove from
hose holder.

3 4

For extended reach, Connect the hose to


remove the extension the extension wand
wand by pressing the by inserting into
extension wand release the open end of the
lever and pulling the extension wand and
handle out of the body. twisting to lock.

5 6

Crevice Tool Dusting Brush


Attach desired tool by
firmly pushing onto Use in tight Use to dust
end of vacuum hose or and narrow upholstery, blinds,
extension wand. spaces. shelves, and more.

ATTENTION: The floor brush will continue to rotate while using your vacuum for
above floor cleaning. To prevent carpet damage, do not lean on the vacuum or
let the power foot tilt forward.

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Power Cord Storage
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

When you have finished using your vacuum,


store the power cord on the cord wraps.
Loop power cord around cord wraps on back
of cleaner, making certain the Upper Quick
Release cord wrap is pointed up towards the
handle and the Lower Quick Release cord wrap
is pointed down towards the floor. Clip molded
plug to power cord to secure.

Emptying the Dirt Container


1 2

Holding Dirt
Remove Dirt Container over
Container by garbage bin, press
pushing the Release Button on
Dirt Container back. Snap bottom
Release Button back into place
on top of the and return to unit,
tank handle. pushing to lock
into place.

NOTE: The dirt container may be washed in warm water with a mild detergent.
Rinse and dry thoroughly before re-attaching it. This is not dishwasher safe.

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Cleaning the Dirt Container
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug
from electrical outlet before performing maintenance or troubleshooting checks.

1 2

Remove Dirt Container by pushing the


Dirt Container Release Button on top Open dirt container lid by lifting the
of the tank handle. release latch.

3 4

Remove primary separator by lifting


out of the dirt container. Container and
separator can be washed with hand- Remove hose by twisting to unlock
warm water. Mild detergent may be and pull up. Check inlet for any
used. Rinse well then air dry completely. clogging before reassembling.

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Cleaning the Filter
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

WARNING
Do not operate vacuum with damp or wet filters, as well as without filters or the Dirt
Container in place. Allow components to dry before reassembling the Dirt Container.

1 2

Remove Dirt Container by pushing the The filter is located inside of the dirt
Dirt Container Release Button on top container lid. Open dirt container lid
of the tank handle. by lifting the release latch.

3 4

Grasp the filter and pull to remove. The Place the filter back in the dirt container
filter can be washed by hand-warm lid. The white mesh side should be put in
water. Mild detergent may be used. first with the black foam side still visible.
Rinse well, then air dry completely Align the locating details on the filter
before returning to dirt container lid. with the locating features in the tank lid.

NOTE: If the filter is still excessively dirty, damaged or torn, it will need to be
replaced.

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Cleaning the Brush Roll
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

1 2

Lift off brush cover and grasp floor


brush at both ends to lift out. Clean
Place vacuum upside down with brush debris from brush roll, motor pulley,
roll facing upwards. Remove 5 screws and drive belt. If brush roll is worn,
with a Phillips screwdriver. replace as needed.

3 4 Separate the
hose from the
hose wand base
to look through
hose for clogs.
Remove debris
from this area.

Check air passageway for obstructions.

5 6

When finished cleaning, align brush roll


with belt turning by hand several times
in the direction of the motor to align Replace the brush cover and 5 screws.
the belt on the floor brush.

NOTE: If an object becomes lodged in foot and brush shuts off, turn vacuum
off and unplug from electrical outlet. Remove obstruction and brush will
automatically reset when vacuum is plugged and turned back on.

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Replacing Drive Belt
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

1 2

Lift off brush cover and grasp floor


brush at both ends to lift out. Check
Place vacuum upside down with brush drive belt carefully for wear, cuts and
roll facing upwards. Remove 5 screws stressed areas. If the drive belt
with a Phillips screwdriver. appears worn, replace as needed.

3 4

When finished, align brush roll with


belt turning by hand several times in
the direction of the motor to align the
belt on the floor brush.

Grasp old drive belt and remove from


motor shaft to discard. Loop new
drive belt over motor shaft and stretch
other end over floor brush in the
space provided between the bristles.
Replace the brush cover and 5 screws.

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Cleaning the Hose and Foot
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

1 2

Locate the clear foot hose under the


hose holder. Remove the two screws
and clear clogs and debris in the hose.
Locate the stretch hose where it Use a long narrow object such as a
connects to the hose elbow on the broomstick to clean the hose. Replace
back of the vacuum. Look to see if two screws and re-attach stretch
there is any debris in the hose and hose by sliding over inlet and rotating
hose elbow. Clean as necessary. upwards towards the lock position.

NOTE: If the debris cannot be reached through the hose, then follow the
instructions for cleaning the air passageway in “Cleaning the Brush Roll” section.

Parts & Supplies


For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.

www.BISSELL.com 13
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies


Vacuum Power cord not plugged in Check electrical plug
cleaner
won’t run Blown fuse/tripped breaker Check/replace fuse or reset breaker

Dirt container is full Empty dirt container


Filter dirty Check, remove debris or clean
Hose not secure Check to be sure hose is snapped
into place at both ends
Dirt container not in place Make sure dirt container is complete-
ly inserted and snapped into place.
Vacuum path clogged Visually check air passageway, hose
inlet, and hose for anything that
Vacuum might be obstructing the vacuum
cleaner won’t path. Carefully remove blockage.
pick up dirt
Rotating power brush drive belt Replace drive belt
broken
Drive belt stretched Check drive belt area and remove
obstructions. Replace drive belt if
necessary
Floor brush bristles worn Replace floor brush
Floor brush jammed Remove floor brush and clean debris
from brush and ends. Check drive
belt for any damage.

Other maintenance or service not included in the manual should be


Please do performed by an authorized service representative.
not return Thank you for selecting a BISSELL product.
this product For any questions or concerns, BISSELL is happy to
to the store. be of service. Contact us directly at 1-800-237-7691.

14 www.BISSELL.com
Warranty
This warranty gives you specific legal rights, BISSELL IS NOT LIABLE FOR INCIDENTAL
and you may also have other rights which OR CONSEQUENTIAL DAMAGES OF ANY
may vary from state to state. If you need NATURE ASSOCIATED WITH THE USE OF
additional instruction regarding this warran- THIS PRODUCT. BISSELL’S LIABILITY WILL
ty or have questions regarding what it may NOT EXCEED THE PURCHASE PRICE OF
cover, please contact BISSELL Consumer THE PRODUCT.
Care by E-mail, telephone, or regular mail Some states do not allow the exclusion or
as described below. limitation of incidental or consequential
damages, so the above limitation or
Limited One-Year Warranty exclusion may not apply to you.
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt *EXCEPTIONS AND EXCLUSIONS FROM
of the product BISSELL will repair or replace THE TERMS OF THE LIMITED WARRANTY
(with new or remanufactured components THIS WARRANTY IS EXCLUSIVE AND
or products), at BISSELL’s option, free of IN LIEU OF ANY OTHER WARRANTIES
charge from the date of purchase by the EITHER ORAL OR WRITTEN. ANY IMPLIED
original purchaser, for one year any WARRANTIES WHICH MAY ARISE
defective or malfunctioning part. BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
See information below on "If your BISSELL MERCHANTABILITY AND FITNESS FOR
product should require service". A PARTICULAR PURPOSE, ARE LIMITED
This warranty applies to product used for TO THE ONE YEAR DURATION FROM
personal, and not commercial or rental THE DATE OF PURCHASE AS DESCRIBED
service. This warranty does not apply to ABOVE.
fans or routine maintenance components Some states do not allow limitations on
such as filters, belts, or brushes. Damage or how long an implied warranty lasts so the
malfunction caused by negligence, abuse, above limitation may not apply to you.
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.

NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.

Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.

Website: Call:
www.BISSELL.com BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
E-mail: Saturday 9am - 8pm ET
www.BISSELL.com/email-us Sunday 10am - 7pm ET

Please do not return this product to the store.


Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

www.BISSELL.com 15
Register your product today!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:

BISSELL Rewards Points Product Support Reminders


Automatically earn points for and Alerts
discounts and free shipping on We’ll contact you with any
future purchases. important product maintenance
reminders and alerts.
Faster Service
Supplying your information now Special Promotions
saves you time should you need to Optional: Register your email
contact us with questions regarding to receive notice of offers,
your product. contests, cleaning tips and more!

Visit www.BISSELL.com/registration!

Visit the BISSELL website: www.BISSELL.com


When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See Warranty on page 11 for details.

Parts & Supplies


For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.

We can’t wait to hear from you!


Rate this product and let us (and millions
of your closest friends) know what you think!

www.BISSELL.com

©2017 BISSELL Homecare, Inc


Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 160-1355 03/17
Visit our website at: www.BISSELL.com
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