CISO_s_Handbook_to_Third_Party_Remote_Access_1733691826
CISO_s_Handbook_to_Third_Party_Remote_Access_1733691826
CISO_s_Handbook_to_Third_Party_Remote_Access_1733691826
CISO's Handbook
to Third-Party
Remote Access
How to Manage Remote Access PL DE EN
7. THIRD-PARTY MANAGEMENT 15
7.1. Setting Clear Expectations 15
7.2. Regular Audits of Security Standards Adherence 16
7.3. Tools to Manage Third Parties 16
7.4. Evaluating Third-Party Performance 17
8. ACCESS MANAGEMENT 18
8.1. Principles of Access Management 18
8.2. Secure Authentication and Authorization 18
8.3. Managing User Lifecycles and Access Rights 19
15. CONCLUSION 29
Introduction to Third-Party
Remote Access
1.1.
Who Are the Third Parties in a Business
Third parties in business refer to individuals or organizations outside
of a company’s internal operations who are involved in some way with
the company’s activities or transactions. These can include suppliers,
vendors, customers, system integrators, distributors, partners, contractors,
consultants, regulatory agencies, and other stakeholders who have a relation-
ship with the company but are not directly employed by it. Some of the listed
examples require remote access to the company’s servers, databases, web
applications, or network devices to effectively cooperate with your business.
In the case of complex services provided by third parties, even privileged
access is needed for the processing of sensitive data.
TECHNOLOGY VENDORS
IT vendors and system integration companies that provide and support
technological solutions and services for our business.
EXTERNAL IT ADMINISTRATORS
They are responsible for managing the organization’s computer network,
IT systems, data backups, and IT security.
CONTRACTORS
Short- or long-term contractors employed as programmers, building design-
ers, etc. that require access to a company’s trade secrets.
L AWYERS
They are usually needed to consult on contracts or big purchase decisions.
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5 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS
CONSULTANTS
Specialists in specific fields that are needed for the continuous develop-
ment of your business.
1.3.
Remote Access Management Challenges
Managing third-party remote access involves several challenges, including:
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6 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS
RISK MANAGEMENT:
They conduct risk assessments to identify vulnerabilities related to third-
party access and implement strategies to mitigate these risks, ensuring
the organization’s assets are protected.
POLICY DEVELOPMENT:
CISOs create and enforce remote access policies that align with the organi-
zation’s security standards and compliance requirements, clearly defining
access permissions and conditions.
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IDENTIFIES VULNERABILITIES:
It helps in identifying potential security weaknesses that third parties
might expose, enabling targeted safeguarding measures.
INFORMS DECISION-MAKING:
Insights from risk assessments guide decisions on selecting third parties
and determining access levels, ensuring that only trustworthy and neces-
sary connections are established.
ENSURES COMPLIANCE:
It ensures that third-party engagements comply with relevant regula-
tions (like GDPR or HIPAA), protecting the organization from legal and
financial repercussions.
CONTINUOUS MONITORING
Providing ongoing surveillance of third parties to detect any changes in their
risk profile or security posture.
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COMPLIANCE MANAGEMENT
Helping ensure that third parties comply with relevant industry regulations
and standards, such as GDPR, HIPAA, and others.
RISK SCORING
Offering a quantifiable measure of risk for each vendor, enabling organiza-
tions to prioritize their risk management efforts.
IMPORTANT IN 2024
Notably, discussing this in 2024 is crucial, as it remains one of the most
pressing cybersecurity issues. Understanding the intricacies of such attacks
is essential for organizations to fortify their defenses and safeguard against
potential breaches.
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IMPORTANT IN 2024
This category also includes CEO fraud, a form of social engineering where
attackers impersonate executives to deceive employees into transferring funds
or sensitive information.
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IMPLEMENTATION STRATEGY
Develop a schedule for periodic security assessments, including both
announced and unannounced audits, to evaluate the security practices of
third parties. Use standardized checklists based on industry best practices
and regulatory requirements to ensure thoroughness. Incorporate feedback
and remediation steps as part of a continuous improvement process.
TRAINING PROGRAMS
Implement a comprehensive security training program that covers topics
such as phishing awareness, password management, and secure data
handling practices. Make this training mandatory for all third parties and
internal staff, with regular updates and refreshers to address new threats
and reinforce best practices.
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4.4.
Implementing Secure
Communication Channels
Securing communication channels between your organization and third
parties is essential to prevent data leaks and ensure the integrity and confi-
dentiality of exchanged information.
SECURE SOLUTIONS
Deploy end-to-end encryption for all data transmissions involving third
parties. Use secure file transfer protocols and ensure that email communi-
cations are encrypted. Regularly review and update communication security
protocols to incorporate advancements in encryption and secure communi-
cation technologies.
PL AN DEVELOPMENT
Create a detailed incident response plan that outlines roles, responsibil-
ities, and communication strategies in the event of a security incident.
This plan should include specific protocols for incidents involving
third-party access, such as immediate steps to isolate affected systems
and processes for notifying affected parties. Conduct regular drills with
both internal teams and third-party vendors to ensure preparedness.
Additionally, propose automated offboarding or default options to deacti-
vate third-party accounts.
Developing a Third-Party
Remote Access Policy
A well-developed third-party remote access policy outlines the standards,
procedures, and controls for securing remote connections by vendors,
contractors, and partners. Remember to establish clear guidelines
and procedures.
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ESTABLISHING AUTHENTICATION
AND AUTHORIZATION PROCEDURES
A core component of the policy involves defining strict authentication
and authorization procedures for third-party users. This includes imple-
menting Multi-Factor Authentication (MFA) to verify the identity of users
and employing role-based access controls (RBAC) to ensure that third
parties are only authorized to access specific systems and data necessary
for their work.
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6.2.
Importance of Offboarding
Remember, it is also extremely important to establish an offboarding
process. Effective offboarding, which includes revoking all previously granted
access permissions, minimizes security risks and protects the organization’s
data and systems from unauthorized access after the engagement ends.
Additionally, a comprehensive offboarding process should encompass
the following elements:
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RETURN OF ASSETS
If the third party was provided with any physical assets or devices,
ensure these are returned.
DEACTIVATION OF ACCOUNTS
Similar to employees, deactivate or delete any third-party vendor-specific
accounts in your systems.
6.3.
Checklists and Templates for Third-Party
Onboarding/Offboarding
Utilizing checklists and templates can streamline the third-party onboard-
ing and offboarding process, ensuring consistency and completeness.
These tools should cover all necessary steps, from initial security assess-
ments to the setup of accounts and access controls. Checklists can help
in verifying that all security and compliance requirements are met before
granting or revoking access to systems. Templates for agreements, security
policies, and training materials can save time and ensure that third parties
receive the same foundational information.
Third-Party Management
7.1.
Setting Clear Expectations
To ensure a successful and secure third-party relationship, it’s essential
to set clear expectations from the outset. This involves:
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COMMUNICATION CHANNELS:
Establish open and secure lines of communication for reporting security
incidents or concerns. Regular check-ins can help maintain alignment
and address potential issues proactively.
SCHEDULED AUDITS
Conduct regular audits to assess and verify third-party compliance with
agreed-upon security standards. This could be annually, semi-annually,
or as deemed necessary based on the level of risk associated with
the third party.
REMEDIATION PL ANS
In case of non-compliance, work collaboratively with third parties to
develop and implement remediation plans. Set clear timelines
for addressing any identified issues.
7.3.
Tools to Manage Third Parties
Effective third-party management is supported by the strategic
use of tools designed to assess, monitor, and manage
third-party risks, including:
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7.4.
Evaluating Third-Party Performance
Effective management of third parties involves assessing their performance
to confirm they meet or surpass the set standards and expectations.
This process helps in identifying areas for improvement, ensuring compliance
with security protocols, and maintaining a high level of service quality.
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Access Management
8.1.
Principles of Access Management
At the core of access management are two fundamental principles: the princi-
ple of least privilege and the need-to-know basis. These principles dictate
that access rights for third parties should be limited to what is strictly neces-
sary for their roles. Implementing these principles minimally exposes your
network and systems to potential unauthorized access, reducing the overall
risk surface.
8.2.
Secure Authentication and Authorization
Secure authentication methods are a critical pillar of access management,
ensuring that only authorized third-party users can access your organization’s
networks and systems.
BIOMETRIC AUTHENTICATION
Biometric authentication uses unique physical characteristics of the user,
such as fingerprints, facial recognition, iris scans, or voice recognition,
as a method to verify identity. This form of authentication is particularly
effective because it is based on inherent traits that are difficult to replicate
or steal, offering a high level of security. In third-party remote access
scenarios, biometric authentication can be used in conjunction with other
factors to ensure a robust verification process.
SECURITY TOKENS
Security tokens, either hardware- or software-based, generate a unique code
at fixed intervals that the user must enter during the authentication process.
Hardware tokens are physical devices that generate a security code on
demand or at regular intervals, while software tokens perform a similar function
within a smartphone app or a dedicated software application. This method
adds an additional layer of security by ensuring that the user physically
possesses the required device, making unauthorized access more challenging.
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CERTIFICATE-BASED AUTHENTICATION
Certificate-based authentication involves the use of digital certificates to
verify the identity of users or devices. This method relies on public key
infrastructure (PKI) to issue, manage, and validate certificates, ensuring that
only authenticated users or devices can establish a connection. Certificate-
based authentication is particularly useful for automated processes or for
securing connections between devices where traditional authentication
methods may not be feasible.
8.3.
Managing User Lifecycles and Access Rights
Effective management of user lifecycles and access rights ensures that
access to systems and data is granted appropriately, managed efficiently,
and revoked when no longer needed. Here’s how organizations can manage
user lifecycles and access rights effectively:
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9.2.
Evaluating and Choosing the Right Tools
Choosing the right technological solutions for secure remote access
involves evaluating the specific needs and challenges of your organization.
Considerations should include:
SCAL ABILITY
The chosen solutions should be able to scale with your organization,
accommodating growth in remote users and data volume.
COMPLIANCE REQUIREMENTS
Solutions must meet industry-specific compliance standards,
protecting sensitive data and avoiding legal penalties.
USER EXPERIENCE
Security measures should not overly burden users, as cumbersome
processes can lead to workarounds that compromise security.
Look for a solution that does not impact employee work processes.
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9.3.
Integration with Existing IT Infrastructure
Integrating new technological solutions into existing IT infrastructure requires
careful planning and execution. Given the complexity and length of this
process, we can offer only a brief set of advice that will serve as the founda-
tion for a comprehensive plan. Best practices include:
ENSURING INTEROPERABILITY
It is crucial when integrating new technological solutions into your existing
IT infrastructure to ensure interoperability. The goal is to ensure that
any new system or software works smoothly with your current setup
without disrupting operational efficiency or productivity. To achieve this,
carefully examine the specifications of potential solutions and consider
their compatibility with your existing systems. It’s also beneficial to ask for
real-world use cases, demonstrations, or trials to better understand how
these solutions will perform in your environment.
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10.2.
Conducting Regular Audits
PAM solutions streamline the auditing process by automatically logging all
privileged access events and user activities. This detailed audit trail allows for
comprehensive reviews of access patterns and behaviors, helping to ensure
compliance with internal policies and regulatory standards. Regular audits
facilitated by PAM tools can uncover unauthorized access or policy violations,
enabling organizations to address security gaps promptly.
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11.2.
Enhancing Control
Fudo Enterprise offers advanced control over third-party access.
Organizations can monitor and manage the activities of third parties with
ease, ensuring adherence to security policies and compliance requirements.
By implementing granular access controls, organizations can precisely tailor
the level of permissions granted to vendors, minimizing the risk of unautho-
rized access and potential security breaches. Worth mentioning here is
the “Just-in-Time” functionality, which is based on granting access to specif-
ically defined resources only on request and at a specific time. Users must
submit a request and, through acceptance, acquire access to the company’s
assets at a strictly specified time. It gives administrators full control over all
remote sessions.
11.3.
Streamlining Onboarding
Integrating a new third party into an organization’s systems often
entails a lengthy process that can take weeks or even months. This delay
impacts productivity and can lead to a loss of valuable time and resources.
Fudo Enterprise changes the game by enabling organizations to swiftly
onboard third parties and connect them to internal networks and resources.
With Fudo Enterprise, the onboarding process is drastically shortened, taking
only a matter of days rather than weeks or months. This streamlined approach
ensures that work can start sooner, allowing organizations to maintain their
operational efficiency and meet project deadlines without unnecessary
delays.
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11.5.
AI-Powered Prevention
Fudo Enterprise AI-Powered Prevention is one of the most advanced features
on the market. Through individual behavior analysis, AI creates personalized
behavior patterns for each user. Any suspicious activity triggers immediate
notifications to the administrator, enabling them to track and mitigate
potential threats while ensuring accountability for the actions of relevant
individuals.
In Fudo Enterprise, you have the flexibility to configure the AI module accord-
ing to your specific requirements. You can specify the criteria and timing for
training. The AI models are designed to conduct behavioral analyses based
on selected protocols, such as SSH and/or RDP, and provide individual statis-
tics for each model. With predefined Session Policies in place, the AI module
is capable of detecting specific user behaviors during a session, reacting
automatically, and sending messages and SNMP TRAP notifications about
the current situation.
Fudo Enterprise AI-Powered Prevention can support day-to-day CISO respon-
sibilities by providing the necessary guidelines and easing the verification and
monitoring process.
11.7.
Simplified Deployment
The simplified deployment process ensures that organizations can swiftly
connect third parties to their networks and resources, eliminating prolonged
setup periods. Consequently, organizations can allocate their resources more
efficiently and focus on core business operations.
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11.8.
Tailored Solutions for Every Business Size:
Fudo One and Fudo Enterprise
Understanding the diverse needs of businesses, Fudo Security offers two
distinct solutions: Fudo One for small and medium-sized businesses (SMBs)
and Fudo Enterprise for larger organizations. Each solution is crafted to meet
the specific requirements of its target market while embracing the Zero-Trust
security approach.
Fudo One is designed with the unique needs and constraints of SMBs in mind,
offering a PAM solution that combines essential features and functionalities
without cost barriers. It allows free access for up to three users and three
servers, making it an ideal choice for SMBs looking to enhance their remote
access security without significant financial investment.
As your business evolves, so do your security needs. Fudo One is built to
scale with your organization, offering an easy transition to Fudo Enterprise,
which caters to the complex requirements of larger enterprises. Fudo
Enterprise expands on the robust foundation laid by Fudo One, providing
a broader range of features and capabilities to support the intricate access
management needs of larger organizations. This seamless scalability ensures
that transitioning from Fudo One to Fudo Enterprise is straightforward, allow-
ing your access management solution to grow in tandem with your business.
12.1.
Preparation
The foundation of a solid incident response strategy is thorough preparation.
This involves developing comprehensive incident response protocols that
cover potential security breaches, including those stemming from third-party
access. Protocols should detail the steps to be taken immediately following
the detection of an incident. It’s also essential to regularly test these protocols
through drills and simulations to ensure effectiveness and readiness.
12.2.
Communication
Effective communication channels are vital for the timely reporting and
management of incidents. Establish clear procedures for internal and external
communication, including who to notify, how to report incidents, and the flow
of information. This ensures that all relevant parties are informed and can take
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12.3.
Recovery
An integral part of the incident response plan is the recovery process.
This includes steps for system recovery, data restoration, and returning to
normal operations with minimal downtime. The plan should outline prioritized
actions for isolating affected systems, eradicating threats, and repairing
vulnerabilities to prevent future breaches. Documenting the process for data
preservation is also critical, ensuring that efforts to secure and recover data
are in line with legal and regulatory requirements.
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13.2.
Promoting Security Awareness
Among Third-Party Users
To effectively promote security awareness among third-party users, consider
the following key strategies:
13.3.
Regular Updates and Refresher Courses
Regular updates and refresher courses are essential to keep third parties
up-to-date with the latest cybersecurity threats and practices. Schedule
these at regular intervals and tailor the content to the evolving threat
landscape, ensuring continuous engagement and compliance. Incorporate
assessments to measure understanding and reinforce the importance of
security protocols.
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14.2.
Non-Disclosure Agreements
Non-Disclosure Agreements (NDAs) play a critical role in protecting sensitive
information when engaging with third parties. NDAs legally bind parties to
confidentiality, ensuring that any shared data is not disclosed to unauthorized
entities. Drafting comprehensive NDAs that clearly outline the scope of
confidential information, the obligations of all parties, and the consequences
of breaches is essential for safeguarding data privacy.
Conclusion
Third-party remote access management is a dynamic challenge, requiring
ongoing vigilance, adaptation, and engagement with the latest cybersecurity
practices. By adhering to the principles outlined in this handbook, CISOs can
mitigate risks and secure their organizations’ digital assets.
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16.1.
Policy Development and Maintenance
○ Establish a formal policy for third-party remote access that aligns with
your organization’s security standards and compliance requirements.
○ Ensure the policy includes requirements for data protection,
access controls, and audit trails.
○ Regularly review and update the policy to reflect changes in the regula-
tory environment and your organization’s operational needs.
16.2.
Third-Party Selection and Management
○
• Set clear expectations and include security requirements in SLAs.
•
○ Regularly audit third parties for compliance with security standards.
16.3.
Onboarding
○ Perform due diligence on all third parties before granting access.
○ Define specific access levels based on the principle of least privilege.
○ Implement strong authentication methods, including Multi-Factor
Authentication (MFA), for all third-party access.
○ Set up secure communication channels for third parties.
○ Provide mandatory security awareness training for
all new third-party vendors.
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16.7.
Secure Connection Requirements
○ Mandate the use of VPNs or other secure tunneling protocols with strong
encryption for remote connections.
○ Implement a PAM solution to manage remote access.
○ Regularly update and patch VPN and remote access software to address
security vulnerabilities.
○ Configure firewalls and intrusion detection systems to monitor and control
remote access traffic.
16.8.
Monitoring and Auditing
○ Set up effective PAM to implement real-time monitoring
and logging / recording of all third-party remote access activities.
○ Regularly review access logs to detect unauthorized
or suspicious activities.
○ Use automated tools to analyze logs and alerts for signs of
compromise or policy violations.
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16.9.
Incident Response and Reporting
○ Develop and regularly test an incident response
plan specifically for incidents involving third-party access.
○ Ensure clear lines of communication for incident reporting and response.
○ Conduct regular drills with third parties to ensure they understand
their role in your incident response strategy.
16.10.
Training and Awareness
○ Provide regular security awareness training
for internal teams and third parties.
○ Update training materials regularly to
address new threats and best practices.
16.11.
Contractual Agreements and SLAs
○ Include security requirements, expectations for compliance,
and the right to audit in contractual agreements with third parties.
○ Define service level agreements (SLAs) that include security
performance metrics and reporting requirements.
16.12.
Offboarding
○ Promptly revoke all access rights for third parties upon
the termination of their services or contracts.
○ Deactivate or delete any third-party
vendor-specific accounts in your systems.
○ Securely retrieve any data stored on third-party systems and ensure
that any data pertaining to your organization is securely erased from
the third-party’s systems to prevent unauthorized access in the future.
○ Ensure the return of all company-owned assets from third-party
vendors upon completion of their services.
○ Conduct regular reviews and adjustments of third-party
access to ensure it remains appropriate.
○ Maintain a detailed audit trail for all offboarding actions
for compliance and security auditing purposes.
○ Update your internal documentation to reflect the termination of
the third-party relationship and review your security protocols to address
any vulnerabilities discovered during the third-party engagement.
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16.13.
Data Privacy Compliance
○ Check if you are obligated to comply with global
data protection regulations like GDPR and CCPA.
○ Use NDAs to legally bind third parties to confidentiality agreements.
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Additional Resources
These documents and regulations are just some of the many key resources
needed for strong cybersecurity practices and following data privacy laws:
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