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INTELLIGENT PAM AI-POWERED SECURE THIRD PARTY ACCESS

CISO's Handbook
to Third-Party
Remote Access
How to Manage Remote Access PL DE EN

for Your Third-Party

In the digital age, third-party remote


access is a double-edged sword,
essential for business agility but a potential
vulnerability in cybersecurity defenses.
This handbook guides Chief Information
Security Officers (CISOs) through
establishing, managing, and securing
third-party remote access.
CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS
2
Table of Contents

1. INTRODUCTION TO THIRD-PARTY REMOTE ACCESS 4


1.1. Who Are the Third Parties in a Business 4
1.2. Examples of Third Parties That Need Privileged Access 4
1.3. Remote Access Management Challenges 5
1.4. The Role of CISOs in Remote Access Security 6

2. IMPORTANCE OF RISK ASSESSMENT 6


2.1. Fundamental Aspects of Risk Assessment 6
in Third-Party Access Management
2.2. Vendor Risk Management 7

3. COMMON SECURITY THREATS IN THIRD-PARTY ACCESS 8

4. BEST PRACTICES FOR MITIGATING RISKS 9


4.1. Strengthening Authentication and Access Controls 9
4.2. Regular Security Audits and Assessments 11
4.3. Security Awareness Training 11
4.4. Implementing Secure Communication Channels 12
4.5. Incident Response Planning 12

5. DEVELOPING A THIRD-PARTY REMOTE ACCESS POLICY 12

6. EFFECTIVE THIRD-PARTY ONBOARDING 14


6.1. Establishing an Onboarding Process for New Third Parties 14
6.2. Importance of Offboarding 14
6.3. Checklists and Templates for Third-Party Onboarding/Offboarding 15

7. THIRD-PARTY MANAGEMENT 15
7.1. Setting Clear Expectations 15
7.2. Regular Audits of Security Standards Adherence 16
7.3. Tools to Manage Third Parties 16
7.4. Evaluating Third-Party Performance 17

8. ACCESS MANAGEMENT 18
8.1. Principles of Access Management 18
8.2. Secure Authentication and Authorization 18
8.3. Managing User Lifecycles and Access Rights 19

9. TECHNOLOGICAL SOLUTIONS FOR SECURE REMOTE ACCESS 20


9.1. Overview of Technical Solutions 20
9.2. Evaluating and Choosing the Right Tools 21
9.3. Integration with Existing IT Infrastructure 22
CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS
3
Table of Contents

10. MONITORING AND AUDITING ACCESS WITH PAM SOLUTIONS 22


10.1. Setting Up Effective Monitoring Systems 22
10.2. Conducting Regular Audits 23
10.3. Responding to Anomalies and Potential Breaches 23

11. IMPLEMENTING FUDO ENTERPRISE FOR 23


ENHANCED THIRD-PARTY REMOTE ACCESS SECURITY
11.1. Securing Third-Party Access and Mitigating Risks 23
11.2. Enhancing Control 24
11.3. Streamlining Onboarding 24
11.4. Efficiency Analyzer 24
11.5. AI-Powered Prevention 25
11.6. User-Friendly Interface and Native Client Support 25
11.7. Simplified Deployment 25
11.8. Tailored Solutions for Every Business Size: 26
Fudo One and Fudo Enterprise

12. INCIDENT RESPONSE PL ANNING 26


12.1. Preparation 26
12.2. Communication 26
12.3. Recovery 27

13. TRAINING AND AWARENESS FOR THIRD PARTIES 27


13.1. Developing a Training Program 27
13.2. Promoting Security Awareness Among Third-Party Users 28
13.3. Regular Updates and Refresher Courses 28

14. DATA PRIVACY AND COMPLIANCE 29


14.1. Ensuring Data Integrity and Confidentiality 29
14.2. Non-Disclosure Agreements 29
14.3. Compliance with Global Data Protection Regulations 29

15. CONCLUSION 29

16. CISO CHECKLIST FOR THIRD-PARTY 30


REMOTE ACCESS SECURITY

17. FREQUENTLY ASKED QUESTIONS 34

18. ADDITIONAL RESOURCES 35


4 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

Introduction to Third-Party
Remote Access
1.1.
Who Are the Third Parties in a Business
Third parties in business refer to individuals or organizations outside
of a company’s internal operations who are involved in some way with
the company’s activities or transactions. These can include suppliers,
vendors, customers, system integrators, distributors, partners, contractors,
consultants, regulatory agencies, and other stakeholders who have a relation-
ship with the company but are not directly employed by it. Some of the listed
examples require remote access to the company’s servers, databases, web
applications, or network devices to effectively cooperate with your business.
In the case of complex services provided by third parties, even privileged
access is needed for the processing of sensitive data.

1.2. Examples of Third Parties That Need


Privileged Access
Modern organizations cooperate with third parties on many levels,
necessitating secure and controlled access to sensitive systems and data.
Below, you will find some selected examples of services that require privi-
leged access to a company’s assets, highlighting the diversity and critical
nature of these partnerships:

TECHNOLOGY VENDORS
IT vendors and system integration companies that provide and support
technological solutions and services for our business.

EXTERNAL IT ADMINISTRATORS
They are responsible for managing the organization’s computer network,
IT systems, data backups, and IT security.

CONTRACTORS
Short- or long-term contractors employed as programmers, building design-
ers, etc. that require access to a company’s trade secrets.

BOOKKEEPERS OR FINANCIAL AUDITORS


Responsible for managing or auditing an organization’s finances and budget.

L AWYERS
They are usually needed to consult on contracts or big purchase decisions.

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5 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

CONSULTANTS
Specialists in specific fields that are needed for the continuous develop-
ment of your business.

MARKETING AND ADVERTISING


This group can have access to trade secrets related to innovative
product launches.

1.3.
Remote Access Management Challenges
Managing third-party remote access involves several challenges, including:

balancing operational efficiency with security needs

addressing cybersecurity threats

maintaining compliance with regulatory requirements

ensuring visibility and control over all external connections

dealing with diverse technologies and platforms

Organizations face difficulties in keeping accurate inventories of third-party


access, which can lead to unauthorized access and potential data breaches.
Compliance with standards like GDPR, HIPAA, and SOC 2 adds complexity,
especially across different jurisdictions. The variety of remote access technolo-
gies requires unique security configurations and vigilant monitoring. The expan-
sion of the attack surface through third-party access increases vulnerability
to cyberattacks, including phishing and malware. Finding the right balance
between restrictive access controls and operational productivity is crucial to
mitigating risks without hindering third-party performance.

To address these challenges effectively, organizations can lever-


age Fudo Enterprise as a comprehensive solution for privileged
access management. Fudo Enterprise offers robust features such
as centralized access control, real-time monitoring, and granular
visibility into third-party activities. By implementing Fudo Enterprise,
organizations can enhance their security posture, streamline remote
access management processes, and ensure compliance with regula-
tory standards.

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6 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

1.4. The Role of CISOs in Remote Access Security


Chief Information Security Officers (CISOs) are at the forefront of securing
third-party remote access, playing a pivotal role in balancing operational
efficiency with security, ensuring third-party remote access does not become
a weak link in the organization’s security posture. Their role encompasses
several key responsibilities:

RISK MANAGEMENT:
They conduct risk assessments to identify vulnerabilities related to third-
party access and implement strategies to mitigate these risks, ensuring
the organization’s assets are protected.

VENDOR SECURITY OVERSIGHT:


CISOs collaborate with vendor management teams to ensure third parties
adhere to the organization’s security protocols, conducting audits and
ensuring security clauses are included in contracts.

POLICY DEVELOPMENT:
CISOs create and enforce remote access policies that align with the organi-
zation’s security standards and compliance requirements, clearly defining
access permissions and conditions.

TECHNOLOGICAL SOLUTIONS AND ACCESS CONTROL:


They oversee the selection and implementation of secure remote
access technologies, like multi-factor authentication and Privileged
Access Management (PAM), and manage access controls to prevent
unauthorized access.

EDUCATION AND AWARENESS:


By promoting security awareness, CISOs ensure both internal and external
teams understand the importance of secure remote access practices,
contributing to a security-conscious organizational culture.

Importance of Risk Assessment


2.1. Fundamental Aspects of Risk Assessment
in Third-Party Access Management
Risk assessment in third-party access management is crucial
for several reasons:

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7 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

IDENTIFIES VULNERABILITIES:
It helps in identifying potential security weaknesses that third parties
might expose, enabling targeted safeguarding measures.

INFORMS DECISION-MAKING:
Insights from risk assessments guide decisions on selecting third parties
and determining access levels, ensuring that only trustworthy and neces-
sary connections are established.

ENSURES COMPLIANCE:
It ensures that third-party engagements comply with relevant regula-
tions (like GDPR or HIPAA), protecting the organization from legal and
financial repercussions.

PRIORITIZES SECURITY INVESTMENTS:


By highlighting areas of high risk, organizations can allocate resources
more effectively, bolstering defenses where they are most needed.

BUILDS STAKEHOLDER TRUST:


Demonstrating diligent risk management practices enhances
trust among customers, partners, and regulators, safeguarding
the organization’s reputation.

Conducting thorough risk assessments for third-party access is fundamental


to securing an organization’s network, ensuring compliance, and maintaining
the trust of stakeholders. Remember that you can leverage directives, such as
NIST 800-53, to plan and develop an optimal risk assessment strategy.

2.2. Vendor Risk Management


To better comprehend potential third-party risks and aid in decision-mak-
ing and resource distribution, it is suggested to incorporate Vendor Risk
Management (VRM) or Third-Party Risk Management (TPRM) tools into your
existing third-party risk management approach. VRM and TPRM platforms
are designed to automate and enhance the process of assessing, monitoring,
and mitigating the risks associated with vendors and other third parties.
They offer features such as:

AUTOMATED RISK ASSESSMENTS


Streamlining the evaluation of third-party risks based on predefined criteria
to identify potential security and compliance issues.

CONTINUOUS MONITORING
Providing ongoing surveillance of third parties to detect any changes in their
risk profile or security posture.

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8 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

COMPLIANCE MANAGEMENT
Helping ensure that third parties comply with relevant industry regulations
and standards, such as GDPR, HIPAA, and others.

RISK SCORING
Offering a quantifiable measure of risk for each vendor, enabling organiza-
tions to prioritize their risk management efforts.

Common Security Threats


in Third-Party Access
SUPPLY CHAIN ATTACKS
Supply chain attacks target less secure elements in the supply network to
compromise the security of the primary organization. Attackers infiltrate
a third-party vendor or supplier with weak security measures to gain access
to the main target’s systems and data, exploiting trusted relationships.

IMPORTANT IN 2024
Notably, discussing this in 2024 is crucial, as it remains one of the most
pressing cybersecurity issues. Understanding the intricacies of such attacks
is essential for organizations to fortify their defenses and safeguard against
potential breaches.

DATA LEAKS AND PRIVACY BREACHES


Data leaks occur when sensitive information is exposed due to security
flaws, misconfigurations, or unauthorized access, often leading to privacy
breaches. These breaches involve the unauthorized access or disclosure
of personal information, which can damage reputation, violate regulatory
compliance, and result in significant financial penalties.

INSIDER THREATS AND HUMAN ERROR


Insider threats stem from individuals within the organization (e.g., employ-
ees, contractors) who intentionally or accidentally misuse their access to
harm the organization. Human error includes mistakes such as miscon-
figured security settings, poor password management, or inadvertently
sharing sensitive information, leading to security breaches.

PHISHING ATTACKS AND SOCIAL ENGINEERING


Phishing attacks use deceptive emails or messages that mimic legitimate
sources to trick individuals into revealing sensitive information, such as

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9 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

login credentials or personal data. Social engineering extends beyond digital


deception, encompassing a range of manipulative techniques aimed at
exploiting human psychology to breach security systems.

IMPORTANT IN 2024
This category also includes CEO fraud, a form of social engineering where
attackers impersonate executives to deceive employees into transferring funds
or sensitive information.

CREDENTIAL THEFT AND ACCOUNT TAKEOVERS


Credential theft involves the unauthorized acquisition of usernames,
passwords, or other authentication tokens, often through phishing, malware,
or social engineering. Account takeovers occur when attackers use these
stolen credentials to gain unauthorized access to systems, impersonate
legitimate users to steal data, disrupt operations, or launch further attacks.

MALWARE INFECTIONS AND RANSOMWARE ATTACKS


Malware infections involve malicious software designed to damage, disrupt,
or gain unauthorized access to computer systems. Ransomware is a type
of malware that encrypts the victim’s files, with the attacker demanding
a ransom for decryption keys. These attacks can disrupt operations, cause
data loss, and result in financial losses

Best Practices for Mitigating Risks


4.1. Strengthening Authentication
and Access Controls
Strengthening authentication and access controls is critical not only for
safeguarding sensitive information but also for maintaining the trust of
stakeholders and complying with regulatory requirements. Below are detailed
recommendations and strategies for enhancing authentication measures and
access controls:

IMPLEMENTING MULTI-FACTOR AUTHENTICATION (MFA)


Multi-Factor Authentication (MFA) is a security mechanism that requires
users to provide two or more verification factors to gain access to
a resource, such as a network, application, or database. MFA significantly
reduces the risk of unauthorized access resulting from compromised
credentials by adding an additional layer of security beyond just a username
and password.

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10 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

Fudo Enterprise offers robust MFA solutions that integrate seamlessly


with existing authentication systems. With Fudo Enterprise, organiza-
tions can implement MFA for all third parties accessing their systems,
utilizing a combination of something the user knows (password),
something the user has (security token, smartphone app), and
something the user "is" (biometrics), ensuring enhanced security.

ADHERING TO THE PRINCIPLE OF LEAST PRIVILEGE


The principle of least privilege (PoLP) involves granting users only
the access that is absolutely necessary for them to perform their job
functions. This minimizes the potential damage from accidental or inten-
tional misuse of privileged access.

Fudo Enterprise offers comprehensive access control features,


enabling organizations to regularly review and adjust third-party
access rights. Moreover, it facilitates "just-in-time" access provi-
sioning, granting temporary elevated access only when needed
and automatically revoking it afterward. This ensures that third
parties have access only for the duration required, minimizing the risk
of unauthorized access and enhancing security posture.

REGUL AR ACCESS REVIEWS AND AUDITS


Conducting regular reviews and audits of third-party access rights helps
identify any inappropriate access privileges that may have been erroneously
granted or are no longer needed. This practice is vital for ensuring that
access controls remain effective over time.

Fudo Enterprise enables organizations to schedule just-in-time


access for privileged users, ensuring they have access only when
needed. This feature streamlines access management, minimizing
the risk of unauthorized access and enhancing security.

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SECURE ACCESS MANAGEMENT SOLUTIONS


Leveraging advanced access management solutions, such as Privileged
Access Management (PAM) systems, can provide granular control over
third-party access. These systems offer features like session monitoring,
access control, and secure password vaults.

Fudo Enterprise is a comprehensive Privileged Access Management


(PAM) solution that addresses the complexities of managing third-
party access. Fudo Enterprise offers granular control over access
permissions, session monitoring capabilities, and secure password
vaults, empowering organizations to strengthen security, ensure
compliance, and enhance operational efficiency in managing third-
party access.

4.2. Regular Security Audits and Assessments


Regular security audits and assessments of third parties are critical for ensur-
ing that they adhere to your organization’s security policies and standards.
These evaluations help identify vulnerabilities and non-compliance issues that
could pose risks to your information security.

IMPLEMENTATION STRATEGY
Develop a schedule for periodic security assessments, including both
announced and unannounced audits, to evaluate the security practices of
third parties. Use standardized checklists based on industry best practices
and regulatory requirements to ensure thoroughness. Incorporate feedback
and remediation steps as part of a continuous improvement process.

4.3. Security Awareness Training


Human error remains one of the largest vulnerabilities in cybersecurity.
Providing ongoing security awareness training for both internal teams and
third parties can significantly mitigate the risks of social engineering and
human error.

TRAINING PROGRAMS
Implement a comprehensive security training program that covers topics
such as phishing awareness, password management, and secure data
handling practices. Make this training mandatory for all third parties and
internal staff, with regular updates and refreshers to address new threats
and reinforce best practices.

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4.4.
Implementing Secure
Communication Channels
Securing communication channels between your organization and third
parties is essential to prevent data leaks and ensure the integrity and confi-
dentiality of exchanged information.

SECURE SOLUTIONS
Deploy end-to-end encryption for all data transmissions involving third
parties. Use secure file transfer protocols and ensure that email communi-
cations are encrypted. Regularly review and update communication security
protocols to incorporate advancements in encryption and secure communi-
cation technologies.

4.5. Incident Response Planning


Having a robust incident response plan that includes procedures for dealing
with security incidents involving third parties is crucial. This plan ensures
a swift and coordinated response to minimize the impact of breaches.

PL AN DEVELOPMENT
Create a detailed incident response plan that outlines roles, responsibil-
ities, and communication strategies in the event of a security incident.
This plan should include specific protocols for incidents involving
third-party access, such as immediate steps to isolate affected systems
and processes for notifying affected parties. Conduct regular drills with
both internal teams and third-party vendors to ensure preparedness.
Additionally, propose automated offboarding or default options to deacti-
vate third-party accounts.

Developing a Third-Party
Remote Access Policy
A well-developed third-party remote access policy outlines the standards,
procedures, and controls for securing remote connections by vendors,
contractors, and partners. Remember to establish clear guidelines
and procedures.

DEFINING SCOPE AND OBJECTIVES


The first step in developing a third-party remote access policy is to define
its scope and objectives clearly. This policy should apply to all third parties
requiring remote access to the organization’s network and systems,

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13 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

including vendors, contractors, and service providers. The primary objective


is to ensure that such access does not compromise the organization’s
security, confidentiality, integrity, and availability of data and IT resources.

IDENTIFYING AND CL ASSIFYING REMOTE ACCESS NEEDS


Different third parties may require varying levels of access based on
their roles and the tasks they need to perform. It’s crucial to identify and
classify these needs to implement the principle of least privilege effectively.
Access should be categorized into levels, such as full access, limited
access, and read-only access, and assigned based on the minimum require-
ments necessary for third parties to fulfill their responsibilities.

ESTABLISHING AUTHENTICATION
AND AUTHORIZATION PROCEDURES
A core component of the policy involves defining strict authentication
and authorization procedures for third-party users. This includes imple-
menting Multi-Factor Authentication (MFA) to verify the identity of users
and employing role-based access controls (RBAC) to ensure that third
parties are only authorized to access specific systems and data necessary
for their work.

MONITORING AND AUDITING ACCESS


Continuous monitoring and auditing of third-party access are vital for
detecting unauthorized activities and ensuring compliance with the policy.
The policy should specify the tools and processes for logging and reviewing
access records, including the frequency of audits and the personnel
responsible for conducting them. Automated monitoring solutions, such as
PAM, can help in the real-time detection of suspicious activities, facilitating
a prompt response.

INCIDENT RESPONSE AND MANAGEMENT


The policy must include a clear incident response plan detailing the steps
to be taken in the event of a security breach involving third-party access.
This includes immediate actions to contain the breach, procedures for
investigation and assessment, communication protocols with affected
parties, and strategies for recovery and post-incident analysis.

REGUL AR REVIEW AND UPDATES


Cyber threats evolve rapidly, and third-party relationships can change over
time. Therefore, the third-party remote access policy should be reviewed
and updated regularly to reflect new security challenges, technological
advancements, and changes in the organization’s third-party ecosystem.
This ensures the policy remains relevant and effective in mitigating risks
associated with third-party remote access.

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TRAINING AND AWARENESS


Finally, both internal staff and third parties should be educated about
the policy and the importance of adhering to its provisions. Regular
training sessions should be conducted to raise awareness of security best
practices, potential risks of remote access, and the responsibilities of each
party in protecting the organization’s assets.

Effective Third-Party Onboarding


6.1.
Establishing an Onboarding Process
for New Third Parties
Creating a structured onboarding process for new third parties is crucial for
ensuring security and compliance from the outset. This process should begin
with due diligence, including security assessments and reviews of the third-
party vendor’s policies and practices.
Key steps include:

defining access levels

setting up secure communication channels

conducting initial security training

A clear, step-by-step onboarding process ensures both parties understand


their responsibilities and the security measures in place. It also involves
reviewing the third-party’s performance and the completion of any final
compliance checks.

6.2.
Importance of Offboarding
Remember, it is also extremely important to establish an offboarding
process. Effective offboarding, which includes revoking all previously granted
access permissions, minimizes security risks and protects the organization’s
data and systems from unauthorized access after the engagement ends.
Additionally, a comprehensive offboarding process should encompass
the following elements:

REVOKING ACCESS PERMISSIONS


Ensure that all access permissions granted to the third-party’s staff
for systems, software, and data are revoked.

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RETURN OF ASSETS
If the third party was provided with any physical assets or devices,
ensure these are returned.

DEACTIVATION OF ACCOUNTS
Similar to employees, deactivate or delete any third-party vendor-specific
accounts in your systems.

DATA RETRIEVAL AND SECURE ERASURE


Securely retrieve any data stored on third-party systems and ensure
that any data pertaining to your organization is securely erased from
the third-party’s systems to prevent unauthorized access in the future.

REVIEW AND SETTLEMENT OF CONTRACTS


Review the contractual obligations to ensure all terms have been met,
and settle any outstanding payments or contractual requirements.

DOCUMENTATION AND PROCESS UPDATE


Update your internal documentation to reflect the termination of the third-
party relationship and review your security protocols to address any vulner-
abilities discovered during the third-party engagement.

6.3.
Checklists and Templates for Third-Party
Onboarding/Offboarding
Utilizing checklists and templates can streamline the third-party onboard-
ing and offboarding process, ensuring consistency and completeness.
These tools should cover all necessary steps, from initial security assess-
ments to the setup of accounts and access controls. Checklists can help
in verifying that all security and compliance requirements are met before
granting or revoking access to systems. Templates for agreements, security
policies, and training materials can save time and ensure that third parties
receive the same foundational information.

Third-Party Management
7.1.
Setting Clear Expectations
To ensure a successful and secure third-party relationship, it’s essential
to set clear expectations from the outset. This involves:

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16 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

DEFINING SECURITY REQUIREMENTS:


Outline specific security measures and protocols that third parties must
adhere to. This includes data protection standards, access controls,
and incident response expectations.

SERVICE LEVEL AGREEMENTS (SL AS):


Incorporate security expectations into SLAs to formalize the commitment
from both parties. Detail the consequences of non-compliance to ensure
accountability.

COMMUNICATION CHANNELS:
Establish open and secure lines of communication for reporting security
incidents or concerns. Regular check-ins can help maintain alignment
and address potential issues proactively.

7.2. Regular Audits of Security


Standards Adherence
Regular audits are a cornerstone of maintaining high security standards with
third parties. Remember to:

SCHEDULED AUDITS
Conduct regular audits to assess and verify third-party compliance with
agreed-upon security standards. This could be annually, semi-annually,
or as deemed necessary based on the level of risk associated with
the third party.

AUDIT SCOPE AND METHODOLOGY


Define what aspects of the third-party’s operations will be audited,
including their IT infrastructure, data handling practices, and employee
training programs. Utilize both self-assessments and third-party auditors
for comprehensive reviews.

REMEDIATION PL ANS
In case of non-compliance, work collaboratively with third parties to
develop and implement remediation plans. Set clear timelines
for addressing any identified issues.

7.3.
Tools to Manage Third Parties
Effective third-party management is supported by the strategic
use of tools designed to assess, monitor, and manage
third-party risks, including:

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17 CISO'S HANDBOOK TO THIRD-PARTY REMOTE ACCESS

VENDOR RISK MANAGEMENT (VRM) SOFTWARE


AND THIRD-PARTY RISK MANAGEMENT (TPRM) SOFTWARE
Leverage VRM/TPRM tools to automate and streamline the process of
assessing, monitoring, and managing third-party risks. These platforms can
facilitate continuous monitoring, risk assessments, and reporting.

CENTRALIZED VENDOR DATABASE


Maintain a centralized repository of all third-party information, including
contracts, SLAs, audit reports, and compliance certificates. This helps in
quickly accessing relevant information and managing third-party relation-
ships more efficiently.

COLL ABORATION PL ATFORMS


Use secure collaboration tools to facilitate communication and document
sharing with third parties. These platforms can help ensure that all interac-
tions and exchanges are conducted securely and are well-documented.

7.4.
Evaluating Third-Party Performance
Effective management of third parties involves assessing their performance
to confirm they meet or surpass the set standards and expectations.
This process helps in identifying areas for improvement, ensuring compliance
with security protocols, and maintaining a high level of service quality.

SETTING CLEAR PERFORMANCE INDICATORS


To objectively assess third-party performance, it’s essential to set clear,
measurable performance indicators. These indicators should cover
various aspects of the third-party’s service, including compliance with
security measures, timeliness, quality of work, and adherence to SLAs.
Establishing these metrics upfront provides a foundation for perfor-
mance evaluations and helps maintain transparency and accountability
in the third-party relationship.

UTILIZING TOOLS TO ANALYZE THIRD PARTIES' EFFICIENCY


Leveraging advanced tools to analyze third-party efficiency can significantly
enhance the evaluation process. Privileged Access Management (PAM)
solutions, especially those equipped with efficiency analyzer features,
such as Fudo Enterprise, are invaluable in this context. Fudo Enterprise
offers insights into the ways third parties access and use sensitive systems,
ensuring their activities align with security policies and performance expec-
tations. You can find additional details about this topic in the Implementing
Fudo Enterprise for Enhanced Third-Party Remote Access Security section.

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Access Management
8.1.
Principles of Access Management
At the core of access management are two fundamental principles: the princi-
ple of least privilege and the need-to-know basis. These principles dictate
that access rights for third parties should be limited to what is strictly neces-
sary for their roles. Implementing these principles minimally exposes your
network and systems to potential unauthorized access, reducing the overall
risk surface.

8.2.
Secure Authentication and Authorization
Secure authentication methods are a critical pillar of access management,
ensuring that only authorized third-party users can access your organization’s
networks and systems.

MULTI-FACTOR AUTHENTICATION (MFA)


MFA enhances security by requiring users to provide two or more verifi-
cation factors to gain access, significantly reducing the risk associated
with compromised credentials. These factors can include something
the user knows (password or PIN), something the user has (security token,
smartphone app), and something the user “is” (biometric verification
like fingerprints or facial recognition). By layering these factors, MFA
creates a dynamic barrier to entry that is much harder for malicious actors
to bypass.

BIOMETRIC AUTHENTICATION
Biometric authentication uses unique physical characteristics of the user,
such as fingerprints, facial recognition, iris scans, or voice recognition,
as a method to verify identity. This form of authentication is particularly
effective because it is based on inherent traits that are difficult to replicate
or steal, offering a high level of security. In third-party remote access
scenarios, biometric authentication can be used in conjunction with other
factors to ensure a robust verification process.

SECURITY TOKENS
Security tokens, either hardware- or software-based, generate a unique code
at fixed intervals that the user must enter during the authentication process.
Hardware tokens are physical devices that generate a security code on
demand or at regular intervals, while software tokens perform a similar function
within a smartphone app or a dedicated software application. This method
adds an additional layer of security by ensuring that the user physically
possesses the required device, making unauthorized access more challenging.

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SINGLE SIGN-ON (SSO)


Single Sign-On (SSO) allows users to access multiple applications or
services with a single set of credentials, streamlining the authentication
process without compromising security. SSO solutions typically integrate
with other secure authentication methods, such as MFA, to provide
a balance between convenience and security. For third-party users who
need access to various systems, SSO can simplify the login process while
maintaining strict access controls.

CERTIFICATE-BASED AUTHENTICATION
Certificate-based authentication involves the use of digital certificates to
verify the identity of users or devices. This method relies on public key
infrastructure (PKI) to issue, manage, and validate certificates, ensuring that
only authenticated users or devices can establish a connection. Certificate-
based authentication is particularly useful for automated processes or for
securing connections between devices where traditional authentication
methods may not be feasible.

8.3.
Managing User Lifecycles and Access Rights
Effective management of user lifecycles and access rights ensures that
access to systems and data is granted appropriately, managed efficiently,
and revoked when no longer needed. Here’s how organizations can manage
user lifecycles and access rights effectively:

ONBOARDING AND PROVISIONING


Initial Assessment: Determine the minimum level of access required by
new third-party users based on their roles and responsibilities. This aligns
with the principle of least privilege, ensuring users receive only the access
necessary to perform their job functions.
Automated Provisioning: Utilize automated provisioning systems where
possible to streamline the process of granting access. These systems can
help reduce manual errors and ensure a faster onboarding process.

REGUL AR REVIEWS AND RECERTIFICATION


Scheduled Access Reviews: Conduct periodic reviews of third-party access
rights to ensure they remain appropriate for the users’ current roles and
project needs. This is particularly important in dynamic project environ-
ments where access needs may frequently change.
Access Recertification: Implement a recertification process where manag-
ers or system owners confirm the necessity of continued access for their
third-party users. This process helps identify and revoke unnecessary
or outdated access rights, reducing potential security risks.

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OFFBOARDING AND DE-PROVISIONING


Timely Access Revocation: Establish a standardized offboarding process
for third-party users that includes the immediate revocation of all access
rights upon the end of their contract or project. Delay in access revocation
can leave systems vulnerable to unauthorized access.
Audit Trail: Maintain an audit trail of all access revocation actions to ensure
compliance with internal policies and external regulations. This documen-
tation is crucial for demonstrating effective access management practices
during audits.

UTILIZING TECHNOLOGY SOLUTIONS


Identity and Access Management (IAM) Solutions: Deploy IAM solutions
to automate many aspects of the user lifecycle management process,
from provisioning to de-provisioning. These solutions can offer significant
efficiencies and enhance security by ensuring the consistent application
of access policies.
Privileged Access Management (PAM) Tools: For managing privileged third-
party users, PAM tools are essential. They provide additional controls, such
as session monitoring and credential vaulting, which are crucial for high-risk
access scenarios.

Technological Solutions for


Secure Remote Access
9.1.
Overview of Technical Solutions
Several technological solutions are designed to secure remote access, each
offering unique features to address different aspects of security and opera-
tional needs. These include:

VIRTUAL PRIVATE NETWORKS (VPNS):


VPNs create a secure, encrypted tunnel for data transmission between
a remote user and the company network, shielding sensitive data from
unauthorized interception.

MULTI-FACTOR AUTHENTICATION (MFA):


MFA requires users to provide two or more verification factors to gain
access, significantly reducing the risk of unauthorized access due to
compromised credentials.

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ZERO TRUST NETWORK ACCESS (ZTNA):


ZTNA frameworks assume no trust is given to users and devices, regardless
of their location, enforcing strict access controls and verification before
granting access to network resources.

PRIVILEGED ACCESS MANAGEMENT (PAM):


PAM solutions manage and monitor access for users with elevated privi-
leges, ensuring that only authorized users can access critical systems
and data.

CLOUD ACCESS SECURITY BROKERS (CASBS):


CASBs provide visibility and control over data and users in cloud services,
ensuring compliance and security policies extend to cloud environments.
The examples provided can be integrated to enhance remote access
control. Additionally, the market offers solutions that encompass more
than a single feature. Cutting-edge Privileged Access Management
(PAM) solutions not only offer standard PAM capabilities, such as session
monitoring and recording, secure credential storage, and least privilege
enforcement, but also embrace the Zero Trust philosophy. They also
include features such as Just-In-Time access, advanced authentication
methods like MFA (Multi-Factor Authentication), and leverage emerging
technologies like AI.

9.2.
Evaluating and Choosing the Right Tools
Choosing the right technological solutions for secure remote access
involves evaluating the specific needs and challenges of your organization.
Considerations should include:

COMPATIBILITY WITH EXISTING SYSTEMS


Ensure the solutions integrate well with your current IT infrastructure
without requiring extensive modifications.

SCAL ABILITY
The chosen solutions should be able to scale with your organization,
accommodating growth in remote users and data volume.

COMPLIANCE REQUIREMENTS
Solutions must meet industry-specific compliance standards,
protecting sensitive data and avoiding legal penalties.

USER EXPERIENCE
Security measures should not overly burden users, as cumbersome
processes can lead to workarounds that compromise security.
Look for a solution that does not impact employee work processes.

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THIRD-PARTY REPUTATION AND SUPPORT


Select third parties with a strong reputation for security and reliability,
and ensure they are provided with adequate support.

9.3.
Integration with Existing IT Infrastructure
Integrating new technological solutions into existing IT infrastructure requires
careful planning and execution. Given the complexity and length of this
process, we can offer only a brief set of advice that will serve as the founda-
tion for a comprehensive plan. Best practices include:

ENSURING INTEROPERABILITY
It is crucial when integrating new technological solutions into your existing
IT infrastructure to ensure interoperability. The goal is to ensure that
any new system or software works smoothly with your current setup
without disrupting operational efficiency or productivity. To achieve this,
carefully examine the specifications of potential solutions and consider
their compatibility with your existing systems. It’s also beneficial to ask for
real-world use cases, demonstrations, or trials to better understand how
these solutions will perform in your environment.

CONDUCTING A PILOT PROGRAM


Before full-scale implementation, test the solutions with a small group
of users to identify potential issues and assess the impact on workflows.

TRAINING AND SUPPORT


Provide comprehensive training for IT staff and end-users to ensure they
understand how to use the new tools effectively and safely.

CONTINUOUS MONITORING AND ADJUSTMENT


After integration, continuously monitor the performance and security
of the solutions, ready to adjust configurations and policies as needed.

Monitoring and Auditing Access


with PAM Solutions
10.1.
Setting Up Effective Monitoring Systems
Incorporating Privileged Access Management (PAM) solutions into your
security strategy significantly enhances the monitoring and auditing of third-
party remote access. PAM tools provide a centralized framework for managing
and securing privileged accounts, ensuring only authorized users have access
to critical systems and data.

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10.2.
Conducting Regular Audits
PAM solutions streamline the auditing process by automatically logging all
privileged access events and user activities. This detailed audit trail allows for
comprehensive reviews of access patterns and behaviors, helping to ensure
compliance with internal policies and regulatory standards. Regular audits
facilitated by PAM tools can uncover unauthorized access or policy violations,
enabling organizations to address security gaps promptly.

10.3. Responding to Anomalies


and Potential Breaches
When anomalies or potential breaches are detected, PAM solutions play
a crucial role in the response strategy. The detailed activity logs maintained
by PAM tools aid in the investigation of incidents, providing clear evidence of
the actions taken by privileged users. Organizations can use this information
to quickly isolate affected systems, revoke compromised credentials, and
implement corrective measures to prevent similar incidents in the future.

Implementing Fudo Enterprise for


Enhanced Third-Party Remote
Access Security
By implementing Fudo Enterprise, organizations gain advanced privileged
access management capabilities. This includes features such as session
monitoring and recording, password management, user efficiency analyzer,
and AI breach prevention. These functionalities enable organizations to
monitor third-party activities in real-time, providing a comprehensive audit
trail for compliance purposes, as well as facilitating employee performance
analysis.

11.1. Securing Third-Party Access


and Mitigating Risks
Granting access to external entities without adequate safeguards can expose
organizations to potential threats and compromise sensitive data. Companies
should regularly monitor their third parties for any signs of suspicious activity
or breaches and have a plan in place to respond to any incidents that may
occur. Fudo Enterprise addresses these concerns by providing robust security
measures specifically designed to protect against third-party vulnerabilities.

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The Fudo Enterprise set of session management tools allows organizations


to record and audit privileged users’ remote access, which helps in detecting
and investigating any suspicious activity. Additionally, Fudo Enterprise
provides real-time interaction during user sessions, allowing administrators to
join, share, pause, or terminate any potentially suspicious session immediately
after any dangerous behavior is spotted. Furthermore, Fudo Enterprise offers
robust password management features, ensuring that access credentials are
securely stored and regularly rotated. By minimizing the reliance on shared or
static passwords, organizations can significantly reduce the risk of unautho-
rized access or credential misuse.

11.2.
Enhancing Control
Fudo Enterprise offers advanced control over third-party access.
Organizations can monitor and manage the activities of third parties with
ease, ensuring adherence to security policies and compliance requirements.
By implementing granular access controls, organizations can precisely tailor
the level of permissions granted to vendors, minimizing the risk of unautho-
rized access and potential security breaches. Worth mentioning here is
the “Just-in-Time” functionality, which is based on granting access to specif-
ically defined resources only on request and at a specific time. Users must
submit a request and, through acceptance, acquire access to the company’s
assets at a strictly specified time. It gives administrators full control over all
remote sessions.

11.3.
Streamlining Onboarding
Integrating a new third party into an organization’s systems often
entails a lengthy process that can take weeks or even months. This delay
impacts productivity and can lead to a loss of valuable time and resources.
Fudo Enterprise changes the game by enabling organizations to swiftly
onboard third parties and connect them to internal networks and resources.
With Fudo Enterprise, the onboarding process is drastically shortened, taking
only a matter of days rather than weeks or months. This streamlined approach
ensures that work can start sooner, allowing organizations to maintain their
operational efficiency and meet project deadlines without unnecessary
delays.

11.4. Efficiency Analyzer


The Efficiency Analyzer feature is designed to represent productivity analysis
by tracking users’ activities and providing precise information on efficiency,
idle times, and all improper work practices based on detailed metrics. It will
help to monitor third-party services’ quality and optimize their performance,
ensuring that you have full visibility and control over your business operations.

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11.5.
AI-Powered Prevention
Fudo Enterprise AI-Powered Prevention is one of the most advanced features
on the market. Through individual behavior analysis, AI creates personalized
behavior patterns for each user. Any suspicious activity triggers immediate
notifications to the administrator, enabling them to track and mitigate
potential threats while ensuring accountability for the actions of relevant
individuals.
In Fudo Enterprise, you have the flexibility to configure the AI module accord-
ing to your specific requirements. You can specify the criteria and timing for
training. The AI models are designed to conduct behavioral analyses based
on selected protocols, such as SSH and/or RDP, and provide individual statis-
tics for each model. With predefined Session Policies in place, the AI module
is capable of detecting specific user behaviors during a session, reacting
automatically, and sending messages and SNMP TRAP notifications about
the current situation.
Fudo Enterprise AI-Powered Prevention can support day-to-day CISO respon-
sibilities by providing the necessary guidelines and easing the verification and
monitoring process.

11.6. User-Friendly Interface


and Native Client Support
Fudo Enterprise minimizes the need for extensive training and support,
as its user-friendly interface simplifies third-party management tasks.
Employees can get access to Unix/Windows servers, applications, and
devices quickly and easily using their favorite native clients, such as Unix
Terminals or Putty. They won’t have to change their habits and can continue
working as usual. For non-technical users or those without specific prefer-
ences, Fudo One provides the possibility to connect through the Fudo Web
Client, which only requires a web browser for access. This intuitive system
empowers organizations to swiftly adapt to the platform, reducing the overall
learning curve associated with traditional onboarding processes.

11.7.
Simplified Deployment
The simplified deployment process ensures that organizations can swiftly
connect third parties to their networks and resources, eliminating prolonged
setup periods. Consequently, organizations can allocate their resources more
efficiently and focus on core business operations.

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11.8.
Tailored Solutions for Every Business Size:
Fudo One and Fudo Enterprise
Understanding the diverse needs of businesses, Fudo Security offers two
distinct solutions: Fudo One for small and medium-sized businesses (SMBs)
and Fudo Enterprise for larger organizations. Each solution is crafted to meet
the specific requirements of its target market while embracing the Zero-Trust
security approach.
Fudo One is designed with the unique needs and constraints of SMBs in mind,
offering a PAM solution that combines essential features and functionalities
without cost barriers. It allows free access for up to three users and three
servers, making it an ideal choice for SMBs looking to enhance their remote
access security without significant financial investment.
As your business evolves, so do your security needs. Fudo One is built to
scale with your organization, offering an easy transition to Fudo Enterprise,
which caters to the complex requirements of larger enterprises. Fudo
Enterprise expands on the robust foundation laid by Fudo One, providing
a broader range of features and capabilities to support the intricate access
management needs of larger organizations. This seamless scalability ensures
that transitioning from Fudo One to Fudo Enterprise is straightforward, allow-
ing your access management solution to grow in tandem with your business.

Incident Response Planning


By being well-prepared, an organization can minimize damage, restore
operations quickly, and maintain trust with stakeholders. Here’s an overview
of the key components of a robust incident response plan:

12.1.
Preparation
The foundation of a solid incident response strategy is thorough preparation.
This involves developing comprehensive incident response protocols that
cover potential security breaches, including those stemming from third-party
access. Protocols should detail the steps to be taken immediately following
the detection of an incident. It’s also essential to regularly test these protocols
through drills and simulations to ensure effectiveness and readiness.

12.2.
Communication
Effective communication channels are vital for the timely reporting and
management of incidents. Establish clear procedures for internal and external
communication, including who to notify, how to report incidents, and the flow
of information. This ensures that all relevant parties are informed and can take

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appropriate action swiftly. Additionally, consider the communication with third


parties, regulatory bodies, and possibly affected customers, depending on
the nature of the incident.

12.3.
Recovery
An integral part of the incident response plan is the recovery process.
This includes steps for system recovery, data restoration, and returning to
normal operations with minimal downtime. The plan should outline prioritized
actions for isolating affected systems, eradicating threats, and repairing
vulnerabilities to prevent future breaches. Documenting the process for data
preservation is also critical, ensuring that efforts to secure and recover data
are in line with legal and regulatory requirements.

Training and Awareness


for Third Parties
13.1.
Developing a Training Program
The following guidelines will help you develop an effective training program
for third parties:

IDENTIFY TRAINING NEEDS


Assess the specific risks associated with third-party access to
your systems and data. Tailor your training program to address these
risks, focusing on areas such as data protection, access controls,
and incident reporting.

DEVELOP CUSTOMIZED CONTENT


Create training materials that are relevant to the third parties’ roles and
responsibilities within your organization. Use real-world scenarios and
examples to illustrate the importance of following security protocols.

DELIVER TRAINING EFFECTIVELY


Consider the most effective delivery methods for your audience, which may
include online modules, webinars, or in-person workshops. Ensure the train-
ing is accessible and engaging to facilitate comprehension and retention.

MANDATE TRAINING COMPLIANCE


Make completion of the security training a mandatory requirement for all
third parties before granting access to your systems. Include this stipulation
in your contracts to enforce compliance. Additionally, address the issue
of accountability for training completion. In B2B scenarios, it’s important

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to emphasize the benefits of training without imposing it in a manner


similar to a contract of agreement. Furthermore, clarify who is responsible
for monitoring and ensuring employees of the third-party company have
completed the required training—whether it’s the service provider or
the organization itself. This attention to detail is crucial to preventing poten-
tial discrepancies in the implementation of the plan.

13.2.
Promoting Security Awareness
Among Third-Party Users
To effectively promote security awareness among third-party users, consider
the following key strategies:

REGUL AR UPDATES AND REFRESHERS


Cybersecurity is a rapidly evolving field. Provide regular updates on new
threats and refreshers on your organization’s policies and procedures to
keep third parties informed and vigilant.

INCIDENT SHARING AND LESSONS LEARNED


Share anonymized incidents related to security breaches or challenges
within your organization or industry. Discussing real incidents can help
third parties understand the practical implications of lapses in security
and the importance of adherence to protocols.

CREATING A CULTURE OF SECURITY


Encourage an environment where security is everyone’s responsibility.
Foster open communication channels for third parties to report potential
security concerns without fear of repercussions.

FEEDBACK AND IMPROVEMENT


Solicit feedback from third parties on the training and awareness programs.
Use this feedback to continuously improve the effectiveness of your training
materials and delivery methods.

13.3.
Regular Updates and Refresher Courses
Regular updates and refresher courses are essential to keep third parties
up-to-date with the latest cybersecurity threats and practices. Schedule
these at regular intervals and tailor the content to the evolving threat
landscape, ensuring continuous engagement and compliance. Incorporate
assessments to measure understanding and reinforce the importance of
security protocols.

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Data Privacy and Compliance


14.1.
Ensuring Data Integrity and Confidentiality
Data integrity and confidentiality are the cornerstones of data privacy, ensur-
ing that information is accurate, consistent, and protected from unauthorized
access. Implementing robust encryption methods for data at rest and in
transit, alongside strict access controls, can significantly reduce the risk
of data breaches. Regular data integrity checks and employing end-to-end
encryption technologies are vital practices that help maintain the confidential-
ity and integrity of sensitive information.

14.2.
Non-Disclosure Agreements
Non-Disclosure Agreements (NDAs) play a critical role in protecting sensitive
information when engaging with third parties. NDAs legally bind parties to
confidentiality, ensuring that any shared data is not disclosed to unauthorized
entities. Drafting comprehensive NDAs that clearly outline the scope of
confidential information, the obligations of all parties, and the consequences
of breaches is essential for safeguarding data privacy.

14.3. Compliance with Global Data


Protection Regulations
Navigating the complex landscape of global data protection regulations, such
as the General Data Protection Regulation (GDPR) in the European Union or
the California Consumer Privacy Act (CCPA) in the United States, is crucial for
organizations operating across borders. Developing a deep understanding of
these regulations and implementing data protection strategies accordingly
is key to compliance. This includes conducting regular data protection
impact assessments, ensuring third parties adhere to these regulations,
and maintaining transparent data processing activities.

Conclusion
Third-party remote access management is a dynamic challenge, requiring
ongoing vigilance, adaptation, and engagement with the latest cybersecurity
practices. By adhering to the principles outlined in this handbook, CISOs can
mitigate risks and secure their organizations’ digital assets.

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CISO Checklist for Third-Party


Remote Access Security
Before concluding our comprehensive guide, we present a practical checklist
designed for Chief Information Security Officers (CISOs). This tool is intended
to help streamline the evaluation and enhancement of third-party remote
access security measures.

16.1.
Policy Development and Maintenance
○ Establish a formal policy for third-party remote access that aligns with
your organization’s security standards and compliance requirements.
○ Ensure the policy includes requirements for data protection,
access controls, and audit trails.
○ Regularly review and update the policy to reflect changes in the regula-
tory environment and your organization’s operational needs.

16.2.
Third-Party Selection and Management

• Set clear expectations and include security requirements in SLAs.

○ Regularly audit third parties for compliance with security standards.

16.3.
Onboarding
○ Perform due diligence on all third parties before granting access.
○ Define specific access levels based on the principle of least privilege.
○ Implement strong authentication methods, including Multi-Factor
Authentication (MFA), for all third-party access.
○ Set up secure communication channels for third parties.
○ Provide mandatory security awareness training for
all new third-party vendors.

16.4. Third-Party Risk Assessment


○ Conduct periodic risk assessments to identify and mitigate potential
vulnerabilities related to third-party access.
○ Classify third parties based on the level of access they require and
the sensitivity of the data they will access or process.
○ Implement a continuous monitoring strategy to assess and mitigate risks
associated with third-parties.

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16.5. Secure Communication


○ Ensure communication with third parties is protected
through secure channels.
○ Utilize secure messaging tools for communication with third parties.
○ Implement email encryption for the transmission of sensitive information.

16.6. Access Control and Management


○ Enforce the principle of least privilege by ensuring third parties have
access only to the resources necessary for their role.
○ Use secure, multi-factor authentication methods for
all remote access connections.
○ Utilize PAM solutions to create unique accounts for each third-party user to
enable individual tracking and accountability.
○ Enforce strong password policies across all third-party accounts, including
regular password updates.
○ Implement time-of-day and location-based access restrictions
using PAM features.
○ Regularly review and clean up third-party accounts to ensure only neces-
sary access is maintained.
○ Establish procedures for promptly revoking remote access when a third-
party engagement ends or when a third-party user’s role changes.

16.7.
Secure Connection Requirements
○ Mandate the use of VPNs or other secure tunneling protocols with strong
encryption for remote connections.
○ Implement a PAM solution to manage remote access.
○ Regularly update and patch VPN and remote access software to address
security vulnerabilities.
○ Configure firewalls and intrusion detection systems to monitor and control
remote access traffic.

16.8.
Monitoring and Auditing
○ Set up effective PAM to implement real-time monitoring
and logging / recording of all third-party remote access activities.
○ Regularly review access logs to detect unauthorized
or suspicious activities.
○ Use automated tools to analyze logs and alerts for signs of
compromise or policy violations.

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16.9.
Incident Response and Reporting
○ Develop and regularly test an incident response
plan specifically for incidents involving third-party access.
○ Ensure clear lines of communication for incident reporting and response.
○ Conduct regular drills with third parties to ensure they understand
their role in your incident response strategy.

16.10.
Training and Awareness
○ Provide regular security awareness training
for internal teams and third parties.
○ Update training materials regularly to
address new threats and best practices.

16.11.
Contractual Agreements and SLAs
○ Include security requirements, expectations for compliance,
and the right to audit in contractual agreements with third parties.
○ Define service level agreements (SLAs) that include security
performance metrics and reporting requirements.

16.12.
Offboarding
○ Promptly revoke all access rights for third parties upon
the termination of their services or contracts.
○ Deactivate or delete any third-party
vendor-specific accounts in your systems.
○ Securely retrieve any data stored on third-party systems and ensure
that any data pertaining to your organization is securely erased from
the third-party’s systems to prevent unauthorized access in the future.
○ Ensure the return of all company-owned assets from third-party
vendors upon completion of their services.
○ Conduct regular reviews and adjustments of third-party
access to ensure it remains appropriate.
○ Maintain a detailed audit trail for all offboarding actions
for compliance and security auditing purposes.
○ Update your internal documentation to reflect the termination of
the third-party relationship and review your security protocols to address
any vulnerabilities discovered during the third-party engagement.

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16.13.
Data Privacy Compliance
○ Check if you are obligated to comply with global
data protection regulations like GDPR and CCPA.
○ Use NDAs to legally bind third parties to confidentiality agreements.

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Frequently Asked Questions


WHAT ARE THE MAIN BENEFITS OF
IMPLEMENTING FUDO ENTERPRISE?
Implementing Fudo Enterprise brings several benefits, including strengthen-
ing security through MFA solutions, protection against insider threat attacks,
optimized access control for third parties, real-time session monitoring,
ensuring compliance with regulatory requirements, and enhanced security
with real-time threat prevention based on AI algorithms.

HOW LONG DOES THE TYPICAL IMPLEMENTATION


PROCESS OF FUDO ENTERPRISE TAKE?
With our agentless architecture, we’re able to implement our solution
in just one day. This rapid deployment is made possible by the stream-
lined setup process, which eliminates the need for installing agents on
individual devices.

WHAT ARE THE LICENSING COSTS FOR FUDO ENTERPRISE?


Licensing costs can be tailored individually to the needs and requirements
of the client. Typically, they are based on a subscription model and can be
discussed further during the consultation process.

IS THE AI MODULE EFFECTIVE IN MANAGING


THIRD-PARTY ACCESS?
The AI module in Fudo Enterprise is adept at managing third-party access
by mapping typical user behavior, including the activities of third-party
users. By monitoring patterns in mouse movements, keyboard dynamics,
and application interactions, the AI develops a comprehensive profile for
each user. This profiling is crucial in identifying standard behavior patterns
and any deviations from them. The AI module vigilantly watches over user
activities, promptly detecting anomalies or variations from established
behavior patterns. Such immediate detection is vital for early identifi-
cation of potential security breaches or misuse of access privileges by
third-party users.

CAN THE AI MODULE IN FUDO ENTERPRISE


DETECT UNUSUAL USER BEHAVIORS?
Yes, the AI module in Fudo Enterprise can detect unusual user behaviors
by continuously analyzing user activity patterns and identifying deviations,
which helps in promptly flagging potential security threats.

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WHAT MEASURES DOES FUDO ENTERPRISE TAKE TO ENSURE


COMPLIANCE WITH INDUSTRY REGUL ATIONS?
Fudo Enterprise incorporates features and functionalities that align with
industry regulations and standards, such as GDPR and HIPAA. This includes
robust access control mechanisms, comprehensive auditing capabilities,
and encryption protocols to safeguard sensitive data.

HOW DOES FUDO ENTERPRISE ADDRESS


THE CHALLENGE OF INSIDER THREATS?
Fudo Enterprise employs advanced monitoring and analytics tools to detect
and mitigate insider threats. By analyzing user behavior and identifying
unusual patterns, it can proactively prevent unauthorized access and
data breaches.

CAN FUDO ENTERPRISE INTEGRATE WITH


EXISTING IT INFRASTRUCTURE?
Yes, Fudo Enterprise is designed to integrate seamlessly with
existing IT infrastructure. It offers compatibility with a wide range
of systems and applications, ensuring smooth implementation
and minimal disruption to operations.

Additional Resources
These documents and regulations are just some of the many key resources
needed for strong cybersecurity practices and following data privacy laws:

NIST SPECIAL PUBLICATION 800-53


Security and Privacy Controls for Federal Information Systems and
Organizations. A comprehensive guide for managing security controls in
federal information systems and organizations.

NIST CYBERSECURITY FRAMEWORK 2.0


A framework that provides organizations with a structure for managing and
reducing cybersecurity risk. It is designed to complement existing business
and cybersecurity operations and can be used by organizations of all sizes,
across industries.

GENERAL DATA PROTECTION REGUL ATION (GDPR)


The primary law regulating how companies protect EU citizens’ personal
data. GDPR impacts organizations worldwide, dictating how personal data
must be handled and protected.

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CALIFORNIA CONSUMER PRIVACY ACT (CCPA)


A state statute enhancing privacy rights and consumer protection
for residents of California, United States. The CCPA gives Californians
the right to know what personal data is being collected and the purpose
of its collection.

HEALTH INSURANCE PORTABILITY


AND ACCOUNTABILITY ACT (HIPAA)
A US law designed to provide privacy standards to protect patients’ medical
records and other health information provided to health plans, doctors,
hospitals, and other healthcare providers.

SARBANES-OXLEY ACT (SOX)


A US federal law that sets standards for all US public company boards,
management, and public accounting firms. It requires the establishment of
internal controls and procedures for financial reporting to reduce the possi-
bility of corporate fraud.

SOC 2 (SERVICE ORGANIZATION CONTROL 2)


A framework for managing data risks and controls relevant to technology
and cloud computing service providers. It ensures that service organizations
securely manage data to protect the interests and privacy of their clients.
Additionally, in Europe, it is valuable to reference the ISO 27000 family of
standards, particularly ISO 27001. These standards provide a framework
for information security management systems (ISMS), offering guidelines
for organizations to establish, implement, maintain, and continually
improve their information security management systems. Despite their
global relevance, these standards are particularly well-known and widely
implemented in European contexts, including within the European Union’s
regulatory framework. Therefore, they serve as essential references for
organizations seeking to bolster their cybersecurity practices and ensure
compliance with applicable regulations and standards.

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