Course Outline BRM 17-12-2024

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Indian Institute of Management

Rohtak
Post Graduate Programme in Management

Course Title : Business Research Methods (BRM)Credits


: 0.75
Type : Core
Number of Sessions : 14
Session Duration : 75 Minutes
Term : III
Year : 2024-25
Faculty : Dr. SK Pandey , Dr. Ankit Kesharwani, Dr. Mihir Kushwah, and Dr. Neeraj Singh
Email : sk.pandey@iimrohtak.ac.in, ankit.kesharwani@iimrohtak.ac.in,
mihir.kushwah@iimrohtak.ac.in, neeraj.singh@iimrohtak.ac.in

I. Course Objectives:
This course provides an understanding of business research which essentially forms the basis
of business theory and practice. Considering the recent dynamics and competitiveness of the
business environment, a right and logical decision helps a firm maintain its long-term
stability in the marketplace. Right decisions are not merely based on intuition or judgment. A
good manager, when faced with a business problem, develops an understanding of the
context, structures the problems, and then uses appropriate methods to collect the
information, analyze it, and make a decision.
Business research is a function that aims to bridge the gap between consumers and businesses
(and concerned managers) by imparting the right information. Given the unparalleled
relevance of business research, it is imperative for management aspirants to understand the
significance and usage of various tools/techniques of business research. Against this
backdrop, this course is designed to enable participants to stay ahead in today’s complex
business world of data, intelligence, metrics, and messages. This course will deal with the
problem definition, research design, questionnaire design, data collection, and analysis stages
of research projects.

II. Learning Outcomes:


The course would attempt to help a participant in:
- Translating business decision problems into a business research problem.
- Understanding the various steps involved in a typical business research project.
- Evaluating the research design for the decision situation.
- Evaluating and interpreting the ‘already available’ and the ‘new information’ obtained.

III.Pedagogy and learning resources:


This course will involve a combination of teaching techniques like case analyses, group
activities, and lectures. A mixed approach would allow comprehensive development of
the participants, which would not only aid them in understanding the research theories but
also encourage them to apply these theories in practice to experience their application in
real-time. The case study method will enable the participants to learn how to diagnose
and respond to various scenarios and contexts.
This course also involves the participants in live group projects, through which they
would learn to identify managerial problems or possible business opportunities in and
around them. Live projects will give them a chance to apply their theoretical knowledge
to analyze the situation and find workable solutions in the most unorthodox ways.

IV. Textbook:
Business Research Methods by William G. Zikmund, Barry J. Babin, Jon C. Carr, & Mitch
Griffin (9th Edition) – Cengage Publisher

V. Reference Book:
Marketing Research: An Applied Orientation by Malhotra & Dash (7th Edition Revised)

Business Research Methods by Cooper, Schindler & Sharma

Business Research Journal: Relevant sections of Journal of Business Research

In addition to above mentioned journals, you can refer to other journals, websites, published
articles, and papers on Qualitative Research Methods, Quantitative Research Methods, Case
Research, Marketing Research, International Research, and Research Methods in general
for knowledge enhancement.
VI. Evaluation Criteria:
Criteria Weightage
Class Participation 10%
Quiz 10%
Group Project 20%
Mid-Term Examination 30%
End Term Examination 30%

VII. Session Wise Schedule:

Session 1 The Business Research Process: An Overview


Reading Chapter 1, Chapter 3, and Chapter 4
Case Cox, T. and Subramanian, R. (2017), "House of Bounce", The CASE
Journal, Vol. 13 No. 6, pp. 771-790. https://doi.org/10.1108/TCJ-09-2016-
0076

Session 2 Problem Definition: The Foundation of Business Research


Reading Chapter 6
Case Jain, A.K. and Misra, K. (2017), "MakeMyTrip: 2013(A): Problem
Definition for Redesigning the Home Page", Indian Institute of
Management Ahmedabad.
https://doi.org/10.1108/CASE.IIMA.2020.000113

Session 3 Qualitative Research Tools


Reading Chapter 7
HBS Case Microsoft Office: Gaining Insight into the Life of a College Student (B)

Session 4 Secondary Data Research in a Digital Age


Reading Chapter 8
Industry database IndiaStat industry data base: https://www.indiastat.com/
In-class activity The class activity will encompass a comprehensive exploration of the
secondary research process, including methods for extracting relevant
data from secondary databases, conducting forecasting analyses, and
providing a concise overview of standard practices in secondary research.

Session 5 Survey Research


Reading Chapter 9 and Chapter 10
Case 10.2 Royal Bee Electric Fishing Reel

Session 6 Observation Methods


Reading Chapter 11
Case 11.1 Mazda and Syzygy

Session 7 Experimental Research


Reading Chapter 12
In-class activity A scenario-based activity where participants will be actively engaged in
designing an experiment.

Session 8 Measurement and Scaling Concepts


Reading Chapter 13 and Chapter 14
HBS Case Harvard Graduate Student Housing Survey

Session 9 Measurement and Scaling Concepts


Reading Chapter 13 and Chapter 14
IIM Ahmedabad Case Fruitzone India Limited (A): Designing the Research Questions

Session 10 Questionnaire and Form Design


Reading Chapter 15
IIM Ahmedabad Case Fruitzone India Limited (B): Designing the Research Questionnaire

Sessions 11 & 12 Sampling Designs and Sampling Procedures


Reading Chapter 16 and Chapter 17
IIM Ahmedabad Case ABC films: Marketing research on product placement (C)
In class activity related to sampling strategy and procedures

Sessions 13 & 14 Group Project Presentation and Feedback

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