MM -MIDTERMPAPER 2013

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Section .: ________ Roll No.

______________

PARUL INSTITUTE OF MANAGEMENT AND RESEARCH


AFFILIATED TO GUJARAT TECHNOLOGICAL UNIVERSITY
SEMESTER II – MID TERM EXAMINATION NOV 2013
Subject code: 2850003 Date: 19/4/2013
Subject Name: Marketing Management
Time:10:00 a.m. - 1:00 p.m. Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.

PART A
Q.1 (a) Explain the various marketing management tasks which signify the 07
relevance of marketing to business.

(b) In light of various consumer costs and values known to you, explain 07
the contemporary ‘Value delivery network’ for the use of marketers
for any product of your choice.

Q.2 (a) What are the various stages of PLC and strategies in these stages 07
(b) Explain vertical, horizontal and multichannel marketing systems. 07
OR
(b) What decisions do companies face in designing their channels? What 07
are the steps involved in designing a channel system? Explain with
examples.

Q.3 (a) Briefly explain the various methods for gathering market information. 07
What are the techniques used for monitoring customer satisfaction
(b) Hindustan Unilever the market leader in the fast moving consumer goods 07
category is facing a tough competition from Proctor and Gamble, ITC and
other small players. What strategies do you suggest for Hindustan
Unilever to defend its market share?

OR
Q.3 (a) Discuss four corporate strategic planning activities with a suitable 07
example.
(b) The Backpack (bags which are put on the backs) market in India is 07
growing faster than most of the developed markets. Backpacks are mainly
used for carrying laptops, some clothes, a water bottle and some extra
space for other items. VIP and Samsonite are the major players in this
segment. You have been appointed as a consultant for a new player which
wants to enter this segment. What are the criteria for segmentation that
you will use for evaluating this segment What are the bases of
segmentation you will use for identifying segments in this category.

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PART B

Q.4 (a) Which are the various modes to enter a foreign market? 07
(b) Explain the critical issues involved in recruitment, training and 07
motivation of sales force.
OR
Q.4 (a) What are various pricing methods? Explain each in detail 07
(b) The days when all the sales force did was “sell, sell, and sell” are long 07
gone. Today companies need to define the specific objectives they want
their sales force to achieve. Discuss the various decisions organizations
take for designing and managing the Sales Force?

Q.5 (a) Two Short Notes:


i. Various marketing environments 03
ii. Brand equity drivers 04

(b) Two Short Notes:


i. Service quality 03
ii. Publicity tools 04
OR
Q.5 (a) Two Short Notes:
i. Societal marketing concept 03
ii. CLV 04
(b) Two Short Notes:
i. Product Mix 03
ii. Consumer promotion tools 04

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