Jiranek Et Al., 2013 (Volunteering Intention Scale)
Jiranek Et Al., 2013 (Volunteering Intention Scale)
Jiranek Et Al., 2013 (Volunteering Intention Scale)
Patrick Jiranek, Elisabeth Kals, Julia Sophia Humm, Isabel Theresia Strubel &
Theo Wehner
To cite this article: Patrick Jiranek, Elisabeth Kals, Julia Sophia Humm, Isabel Theresia Strubel
& Theo Wehner (2013) Volunteering as a Means to an Equal End? The Impact of a Social Justice
Function on Intention to Volunteer, The Journal of Social Psychology, 153:5, 520-541, DOI:
10.1080/00224545.2013.768594
ARTICLES
ELISABETH KALS
Catholic University Eichstätt-Ingolstadt
THEO WEHNER
ETH Zurich
The authors gratefully acknowledge the financial support of the Swiss National Science
Foundation (grant no. 100014L_135380) and the Deutsche Forschungsgemeinschaft (grant
no. KA 1328/6-1). We thank the editor, two anonymous reviewers, and Stefan T. Güntert
for their helpful comments on earlier drafts of this article.
Address correspondence to Patrick Jiranek, ETH Zurich, Department of Management,
Technology and Economics, Weinbergstrasse 56/58, 8092 Zurich, Switzerland; pjiranek@
ethz.ch (e-mail).
520
Jiranek et al. 521
THE VERY FACT THAT BETWEEN 30% and 60% of adults in western
European countries are engaged in organized and regular voluntary work reflects
volunteering’s social importance (Plagnol & Huppert, 2009). These volunteers
engage for various causes in local and international non-profit organizations. In the
mission and vision statements of international non-profit organizations social
justice often emerges as an ultimate goal to be accomplished.1 However, no exist-
ing inventory in volunteering research has yet incorporated social justice as an
antecedent of volunteering: Neither the functional approach (Clary, Snyder, &
Ridge, 1992); nor the widely used theory of planned behavior (Ajzen, 1991).
In addition, very few studies have applied the two theories together and if so, both
theories were tested in competition (Greenslade & White, 2005). We believe that
they can complement each other and, thus, we have combined components from
both theories. Moreover, we developed an other-oriented social justice function
that we perceive as relevant and yet missing in the Volunteer Functions Inventory.
Hence, our objective was twofold: a) the first aim was to integrate single compo-
nents of two established approaches into one parsimonious model; b) the second,
major aim was to test the validity, reliability and predictive utility of an innovative
social justice function with regard to social sector volunteering intention.
Below, we introduce both the theory of planned behavior and the func-
tional approach. Afterwards, we discuss their integrative potential, followed by
limitations that call for their extension. Next, we present and delineate our con-
ceptualization of the social justice function as the promotion of equality via
volunteering. Finally, we state our main objectives and hypotheses.
showed that perceived control, attitude and subjective norm were significant and
positive predictors of intention to volunteer. In addition, they showed that intention
to volunteer was the only significant predictor of behavior. Other authors have
also found intention to be the most proximal predictor of manifest volunteer-
ing behavior (Greenslade & White, 2005; Harrison, 1995; Warburton & Terry,
2000).
TPB stresses the necessity of specifying the exact behavior to be predicted
(Ajzen, 1991). Yet volunteering activities differ in their constituent characteris-
tics and there are many forms of volunteering (Wilson, 2000). For example, some
volunteers engage in palliative care, whereas other volunteers provide informa-
tion at sports events. Furthermore, volunteering can be categorized into informal
(independent of organizations, lacking formal commitment) and formal voluntary
work. In the present study, we particularly focused on formal social sector volun-
teering defined as “unpaid, organized social work, which requires an expenditure
of time and could also be carried out by a third person and could potentially be
remunerated” (Wehner, Mieg, & Güntert, 2006, p. 20).
The functional approach comprises the notion that a great deal of human
behavior is motivated by different goals and needs and that motivation varies
inter-individually (Clary et al., 1998). Clary et al. (1992) adapted this notion in
their Volunteer Functions Inventory (VFI) and transferred it to research on sus-
tained and organized prosocial behavior in terms of volunteering. The decision
to become an active volunteer is determined by the perceived potential of volun-
teering to serve six specific functions: a) values function, which is characterized
by altruistic concern for other people; b) understanding function, which reflects
gaining new skills and knowledge through volunteering experience; c) social
function, which reflects motivations concerning relationships and the normative
influence of others; d) career function, which is concerned with career-related
benefits that may be obtained from volunteering; e) protective function, which is
concerned with shielding the ego from negative emotions and experiences; and
f) enhancement function, which involves a motivational process concerning the
growth and development of the self. Within the VFI, the utilitarian career func-
tion (Clary et al., 1998) is theoretically the most distant from the other-oriented
values function. Different studies have empirically shown weak or nonsignifi-
cant correlations between values and career (e.g., Greenslade & White, 2005;
Moreno-Jiménez & Villodres, 2010; Okun & Schultz, 2003). Overall, recent inter-
national volunteering research has accounted for the relevance and validity of
the six functions in various contexts (Houle, Sagarin, & Kaplan, 2005; Moreno-
Jiménez & Villodres, 2010). Furthermore, Clary and colleagues (1998) validated
the use of the VFI for volunteers and nonvolunteers (those not currently engaged in
volunteering).
Jiranek et al. 523
Limitations of VFI. With regard to the VFI, Clary et al. (1998) suggested that
“future research very well may indicate systematic domain to domain variation
in the number of motivations that are salient to volunteers and prospective volun-
teers” (p. 1528). This suggestion implies that the measure might not be exhaustive
(Shye, 2010); therefore, other functional dimensions, which are currently not mea-
sured by the instrument, might prove relevant (Snyder, 1993). The expression of
values constitutes one of the most important volunteer motivations (Penner &
Finkelstein, 1998). Looking at the VFI in detail, however, it becomes evident that
it stresses mainly self-oriented aspects (the intended beneficiary of volunteering
is the self). Conceptually, only the values function is other-oriented; that is, it
relates primarily to entities beyond the self. However, the values function is one
single, generalized dimension; whereas career, protective, enhancement, social,
and understanding reflect diverse self-oriented functions.
In sum, if it is true that “volunteering takes many forms” and that “highly
generalized value questions fail to capture this variation” (Wilson, 2000, p. 219),
then an expansion of the Volunteer Functions Inventory with an other-oriented
function appears adequate. In an attempt toward this endeavor, Bierhoff, Schülken,
and Hoof (2007) suggested that political and social responsibility be included as
functions, and provided empirical support for the validity of these additional other-
oriented dimensions.
Social Justice
activities. To the best of our knowledge, very few studies have investigated the
relationship of justice-related antecedents with volunteering intention and behav-
ior, aside from Moschner (1998). Her path-analyses revealed that dispositional
justice variables (e.g. belief in a just world, which measures the extent to
which individuals perceive the world as being a just place) predicted internal
responsibility ascription (i.e. assuming self-responsibility for social and political
issues). These variables predicted self-reported volunteering and this reflects the
presumably first and only empirical proof for the relevance of justice constructs
for volunteering.
According to equity theory (Walster, Walster, & Berscheid, 1978) and theory
of relative privilege (Montada, Schmitt, & Dalbert, 1986), people feel burdened
with perceived injustice even if the injustice is advantageous for them. Whether
a situation or distribution is appraised as unjust depends on the principles of jus-
tice that people apply (Lerner, 1977). According to Deutsch (1975), in cooperative
relations based on economic productivity, equity instead of equality is expected to
be the most influential justice principle. In contrast, in cooperative relations based
on promoting or sustaining social relations, equality is the most influential justice
principle (Deutsch, 1975). With regard to social sector volunteering, we argue that
the principle of equality in terms of other-orientation should be relevant. To con-
ceptualize the social justice function in terms of equality, we built on Lerner’s
justice theory (1977). Lerner (1977) focused on how individuals perceive others,
in order to understand the circumstances under which certain principles of justice
will hold; in essence, “associated with the perception of the other as person is the
expectation that each member is equivalent, equally good or bad, and therefore
deserves the same relevant outcomes” (Lerner, 1977, p. 43). Equal treatment can
be conceived as a baseline condition in society and is thus a core concept of social
justice (Koller, 1995).
A social justice motivation in terms of equality promotion is conceptually
distinct from similar constructs like altruistic and prosocial motivations. Batson
and colleagues (1995, p. 1051) could show that “empathy-induced altruism and
justice are two independent prosocial motives,” which have two different ultimate
goals: empathy-induced altruism refers to helping someone for whom empathy is
felt; the ultimate goal of justice is to maintain a moral principle.
Adding a social justice function (SJF) to the VFI appears promising, as it
is moralistic in nature, other-oriented, and interrelated with, yet distinct from,
the values function. Its inclusion provides first insight into the importance of
social-justice-specific motivations in volunteering. The aforementioned normative
variable of moral obligation (e.g. Harrison, 1995; Warburton & Terry, 2000) is
concerned with the internalized general moral expectations of others (Manstead,
2000) and is, thus, rather self-oriented. In contrast, SJF is built upon an other-
oriented social justice motivation in terms of promoting equality by means of
volunteering.
526 The Journal of Social Psychology
In the present study, the first objective was to empirically account for an
integrated, parsimonious model consisting of TPB and VFI components. For the
sake of parsimony, we did not include attitude as proposed by TPB, as we per-
ceived attitudes toward volunteering to be more specifically covered by the VFI
and the SJF. In addition, we excluded the social function of the VFI and replaced
it by TPB’s subjective norm due to their conceptual similarity. The second and
major objective was to account for the validity and predictive utility of a social
justice function—based on the justice principle of equality—with regard to self-
reported intention to volunteer in nonvolunteers. Hence, we applied components
of the TPB and VFI to test for the construct validity of the social justice function.
We formulated the following hypotheses:
H2a: Of the five measured VFI dimensions, we expected the weakest cor-
relation of SJF with career and the strongest correlation of SJF with
values.
Method
Participants
Measures
Finally, we selected five items for the final scale (see Table 1). In line with
the VFI, the items were measured on a 7-point Likert scale ranging from 1
(extremely unimportant) to 7 (extremely important.) Cronbach’s alpha for SJF
was .93.
Subjective norm. We adapted the three-item scale by Warburton and Terry (2000)
to measure the perceived social pressure to engage in volunteering behavior and
added one similarily worded item (e.g., “The people who are important to me
would approve of my volunteering”; see Appendix for complete scale). The four
items were assessed using a 7-point Likert scale ranging from 1 (strongly disagree)
to 7 (strongly agree.) Cronbach’s alpha of the scale was .75.
Results
The first set of analyses deals with the factor structure of the VFI applied to a
nonvolunteer sample and with the validation of SJF. For this purpose, exploratory
Jiranek et al. 529
Factors
Social justice
1. Volunteering allows me to even out .89
unequal social conditions.
2. Volunteering lets me promote equal .89
opportunities.
3. Volunteering enables me to create .84
equal opportunities for all people.
4. By volunteering I can enable all .80
people to be equally involved in
public life.
5. Volunteering enables me to facilitate .79
access to those things that everyone
is equally entitled to.
VFI Clary et al.:
Protective
6. No matter how bad I’ve been feeling, .94
volunteering helps me to forget
about it.
7. By volunteering I feel less lonely. .60
8. Doing volunteer work relieves me of
some of the guilt over being more
fortunate than others.
9. Volunteering helps me work through .64
my own personal problems.
10. Volunteering is a good escape from .83
my own troubles.
Values
11. I am concerned about those less .35 .56
fortunate than myself.
12. I am genuinely concerned about the .80
particular group I am serving.
13. I feel compassion toward people in .44
need.
14. I feel it is important to help others. .55
15. I can do something for a cause that is .46
important to me.
Career
16. Volunteering can help me to get my .87
foot in the door at a place where
I would like to work.
17. I can make new contacts that might .75
help my business or career.
(Continued)
530 The Journal of Social Psychology
TABLE 1. (Continued)
Factors
Note. Specified six-factor solution with oblimin rotation. Only factor loadings >.30 are shown.
VFI = Volunteer Functions Inventory, SJF = Social Justice Function.
and confirmatory factor analyses were conducted. To interpret the latter, we cal-
culated a descriptive measure of overall model fit as reflected in the Root Mean
Square Error of Approximation (RMSEA) and the Comparative Fit Index (CFI).
In the second set of analyses we investigated the correlation of SJF with vari-
ables that we perceived as theoretically close and distant constructs. That is,
we investigated whether SJF showed a significant strong correlation with values
and a significant weak correlation with career to account for convergent and
discriminant validity (Campbell & Fiske, 1959). Furthermore, we investigated the
criterion-related validity as reflected in SJF’s correlation with intention to volun-
teer (Hinkin, 1998). In a third set of analyses, we investigated the incremental
potential of SJF in explaining variance in intention to volunteer after partialling
Jiranek et al. 531
out socio-demographic variables, two TPB variables, and five volunteer functions,
in particular the values function.
Factor Structure
Construct Validity
The relevance of social justice in terms of the descriptive value of this con-
struct is high. As shown in Table 3, participants, on average, rated SJF with 5.11,
which is the second highest score of all proposed predictors after values (M =
5.14) and significantly higher than the scale’s midpoint (t = 17.53, df = 509,
532 The Journal of Social Psychology
p < .001). With the exception of career, all measured VFI dimensions showed
significant and positive correlations with SJF. Convergent validity of the SJF was
indicated by the significant positive correlation with values (r = .65, p < .001),
which assesses a similar other-oriented construct as opposed to career, and the
null-correlation of SJF and career accounts for the discriminant validity of SJF.
These findings support H2a. Criterion-related validity of the SJF was indicated
by its positive and significant correlation with intention, supporting H2b. To fur-
ther test the discriminant validity and to account for the predictive utility of SJF,
hierarchical regression analyses were conducted.
TABLE 2. Fit Indices for Confirmatory Factor Analyses of VFI and SJF Scales
χ2
Model χ2 df /df CFI RMSEA
Note. CFI = Comparative Fit Index. RMSEA = Root Mean Square of Error Approximation.
TABLE 3. Descriptive Analysis of Predictor and Criterion Variables: Means, Standard Deviations, Bivariate
Correlations, and Alpha Coefficients
Variable M SD n 1 2 3 4 5 6 7 8 9
∗∗ ∗∗ ∗∗ ∗∗ ∗∗ ∗∗
1. Intention 4.18 1.95 502 (.79) .31 .22 −.01 .47 .13 .37 .15 .45∗∗
2. Subjective norm 4.19 1.34 510 (.75) .32∗∗ .04 .34∗∗ .13∗∗ .25∗∗ .10∗ .26∗∗
3. Self-efficacy 5.07 1.01 511 (.77) .00 .36∗∗ .03 .26∗∗ .01 .25∗∗
4. Career 2.88 1.34 507 (.87) −.03 .58∗∗ .45∗∗ .50∗∗ .00
5. Values 5.14 1.11 510 (.80) .26∗∗ .50∗∗ .24∗∗ .65∗∗
6. Enhancement 3.21 1.28 508 (.83) .51∗∗ .73∗∗ .13∗∗
7. Understanding 4.54 1.24 507 (.84) .44∗∗ .45∗∗
8. Protective 2.35 1.15 506 (.83) .16∗∗
9. Social justice 5.11 1.43 510 (.93)
Note. Cronbach’s alpha coefficients are depicted in parentheses along the diagonal. ∗ p < .05. ∗∗ p < .001.
Jiranek et al.
533
534 The Journal of Social Psychology
interaction effect of SJF and the activity participants had chosen. The results of
these analyses suggest that the influence of SJF on intention does not vary across
the five activity types.
When considering all significant predictors of the equation in sum, the results
indicated that non-volunteers were more likely to intend to volunteer if they were
older, female, perceived others to support their volunteering, perceived volunteer-
ing to enable new learning opportunities, perceived concerns for other people to
be satisfied by volunteering, and perceived volunteering as a means to establish
social justice. These findings support H3.
Discussion
The present study had several strengths. First, we combined two established
approaches that have previously only been tested separately or in comparison
(Greenslade & White, 2005). Second, we added a distinct other-oriented function
to expand and further differentiate the VFI. Third, past research on nonvolun-
teers’ intentions and their motivations to volunteer left the activity unspecified.
That is, what kind of activity respondents had in mind and what they related vol-
unteer functions to could not be determined. Therefore, we dealt with this issue
by specifying the activity as social sector volunteering.
The present study also had limitations. The correlational design chosen to
test for initial interrelations between SJF and intention to volunteer limits the
explanatory power regarding causality. Furthermore, we did not apply both the
VFI and TPB as complete measures but eliminated the overlapping constructs
Jiranek et al. 537
Conclusion
NOTES
1. Of six large international non-profit organizations (Amnesty International, Caritas,
Terre des hommes, WWF, Greenpeace, and Red Cross), five mention justice in their
external communication.
2. The five activities comprised: a) nursing/care for non-relatives in need; b) campaign
work in a humanitarian organization; c) strategic/organizational/administrative office work
in an organization that helps people in need; d) assistance for non-relatives in need; and e)
counseling and competence building for non-relatives in need.
3. We performed factor analyses to a preselected six-factor solution on two subsam-
ples: those indicated to have volunteered in the past (former volunteers) and those who
have never volunteered before (never volunteers). The factor structure did not differ and
therefore the results presented relate to the complete sample.
AUTHOR NOTE
Patrick Jiranek is affiliated with the Department of Management, Technology
and Economics, ETH Zurich. Elisabeth Kals is affiliated with the Catholic University
Eichstätt-Ingolstadt. Julia Sophia Humm is affiliated with the Department of
Management, Technology and Economics, ETH Zurich. Isabel Theresia Strubel is affili-
ated with the Catholic University Eichstätt-Ingolstadt. Theo Wehner is affiliated with the
Department of Management, Technology and Economics, ETH Zurich.
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Appendix
Subjective norm. The following statements deal with what people who are impor-
tant to you approve of with regard to your previously chosen activity (in a volun-
teering organization), which is organized, regular, and sustained volunteering.
Those people who are important to me . . .
(1) . . . would approve if I decided to volunteer.
(2) . . . think that I should volunteer.
(3) . . . want me to volunteer.
(4) . . . would approve of my volunteering.
Intention. Please indicate how likely it is that you might pursue the following
voluntary activities in the future. We are herein particularly interested in organized
activities on a regular and sustained basis (in a volunteering organization).
(1) Nursing/care for non-relatives in need.
(2) Campaign work in a humanitarian organization.
(3) Strategic/organizational/administrative office work in an organization
that helps people in need.
(4) Assistance for non-relatives in need.
(5) Counseling and competence building for non-relatives in need.