The document is a customer satisfaction survey questionnaire designed to gather feedback on product quality, customer service, pricing, fit and design, and delivery. It includes multiple-choice questions and open-ended sections for additional comments. Respondents are asked to rate their satisfaction and provide optional personal information.
The document is a customer satisfaction survey questionnaire designed to gather feedback on product quality, customer service, pricing, fit and design, and delivery. It includes multiple-choice questions and open-ended sections for additional comments. Respondents are asked to rate their satisfaction and provide optional personal information.
The document is a customer satisfaction survey questionnaire designed to gather feedback on product quality, customer service, pricing, fit and design, and delivery. It includes multiple-choice questions and open-ended sections for additional comments. Respondents are asked to rate their satisfaction and provide optional personal information.
The document is a customer satisfaction survey questionnaire designed to gather feedback on product quality, customer service, pricing, fit and design, and delivery. It includes multiple-choice questions and open-ended sections for additional comments. Respondents are asked to rate their satisfaction and provide optional personal information.
Directions: Kindly check the box of your response in each item and fill in the blanks where necessary. Name (Optional): ____________________________ Age: _______ Gender: ________ Address: ___________________________________ Product Quality: 1. How would you rate the overall quality Satisfied of the product you purchased? Customer Service: Excellent Good 6. How would you rate the helpfulness Fair Poor of our customer service team when you contacted them? 2. How satisfied are you with the stitching and finishing of your garment? Excellent Good Very satisfied Dissatisfied Fair Poor Neutral Very dissatisfied 7. How satisfied were you with the speed and efficiency of your order Satisfied processing? 3. Did you notice any defects or Very satisfied Dissatisfied inconsistencies in the fabric or garment? Neutral Very dissatisfied Yes, please describe: Satisfied No Pricing and Value: Fit and Design: 8. Do you feel the price of the garment 4. How well did the garment fit was fair for the quality received? according to the size you ordered? Yes Perfect No Slightly too large 9. How likely are you to recommend our Slightly too small products to friends and family based on Significantly too large/small the value you received?
5. How satisfied are you with the design Very likely Unlikely and style of the garment? Likely Very unlikely Very satisfied Dissatisfied Neutral Neutral Very dissatisfied Delivery and Shipping: 10. How satisfied were you with the delivery time of your order? Very satisfied Dissatisfied Neutral Very dissatisfied Satisfied 11. Were you informed about the shipping status of your order throughout the process? Yes No Open Ended Questions: 12. What aspects of the products or services could be improved? ________________________________ ________________________________ ________________________________ ________________________________
13. What did you particularly like about
your recent purchase? ________________________________ ________________________________ ________________________________ ________________________________
