FINAL EXAM IN OM re-test
FINAL EXAM IN OM re-test
1. It is the setting of direction for an organization, establishing a system, and ensuring that the system
follows that direction.
a. Organizing b. Planning c. Staffing d. Leading
2. These are plans that can be implemented in case the original plans fail.
a. Contingency plan b. crisis management plan c. strategic plan d. scenario plans
4. This refers to the tendency to look at situations based on subjective standards or perspectives.
a. Intuitive decision b. cognitive bias c. Delphi techniques d. framing bias
5. This process involves a logical step-by-step analysis of several possible contributing factors in
making the decision.
a. Predisposed decision model
b. Intuitive decision model
c. Rational or logical decision model
d. Kepner-Tregoe Matrix model
6. This concerned with building a competitive advantage for a single business unit of a diversified
company.
a. General business strategy
b. Corporate strategy
c. Functional strategy
d. Operational strategy
7. The three resources that be identified in operational planning are Financial, Human and
__________________.
a. Technical b. Technological c. Physical d. Political
8. It is defined as a social group that has well-coordinated processes and activities for the purpose of
achieving the objectives and is connected to the environment where it exists.
a. Organization b. firm c. business d. company
10. What is the framework that shows how each component of the company relates to each other?
a. Organizational design c. organizational chart
b. Organizational structure d. Mechanistic structure
11. This theory recognizes that there is no single best way of managing an organization.
a. Contingency theory c. scientific theory
b. Systems theory d. human relation theory
12. It involves acquiring and developing human resources that will carry out and perform the various
activities of the organization.
a. planning b. organizing c. staffing d. leading
13. What is the process of attracting qualified applicants to vacant positions in the company?
a. Placement b. Recruitment c. Selection d. Staffing
14. What is a type of applicants who are recruited by the company or directly apply to join the
company?
a. External b. internal c. insider d. outsider
15. It is an organized activity that increases and enhances employees’ knowledge and skills on their job
to improve their current performance.
a. Training b. development c. orientation d. seminars
16. What kind of training program that utilizes activities that encourage employees to work in groups?
a. Case study b. Virtual reality c. Teambuilding d. Lecture
17. What do you called any tangible equivalent or reward for services rendered or for the performance
of a task performed in the organization?
a. Benefits b. Wages c. Compensation d. Payment
18. The following are the common modes of payment given to employee, except:
a. Flat rates c. Executive payment
b. Payment for time worked d. Overtime pay
22. What is he process by which the labor union negotiates a labor contact with management?
a. Collective bargaining c. Collective bargaining agreement
b. Workers associations d. Labor unions
23. What do we call the acceptable behavior of employees within the workplace?
a. Code of ethics c. Conduct behavior
b. Code of conduct d. Code of behavior
24. It refers to the process of social influence that enables a person to encourage others and enlist their
aid and support in the performance of tasks and in achieving a particular goal.
a. Leadership c. Controlling
b. Directing d. Leading
DIRECTION: Read the statement carefully. Write T if the statement is correct and F if the statement is
wrong.
____________1. Departmentalization is one of the process in organizing.
____________2. Strategic plans are designed by the middle management.
____________3. The interaction of employees in formal organization is based on friendship and camaraderie.
____________4. A simple organizational structure is the most basic structure and is applicable to small
businesses.
____________5. The qualitative techniques are decision tree and payback method.
____________6. The initial training of newly-hired employees includes an orientation.
____________7. Delegation of authority allows subordinates to do tasks responsible outside of their regular
work.
____________8. The HRD refers to Human Resources Development.
____________9. SSS and GSIS benefits are employee’s benefits mandated by government.
____________10. The procedure for determining the duties and skills requirements for a job or position is
called human resource planning.
____________11. The applicants should undergo psychological test.
____________12. Commission is one form of special payment.
____________13. The code of conduct is the acceptable behavior of employees within the workplace.
____________14. Physiological needs include food, clothing, shelter, water and air.
____________15. The theory of Abraham Maslow is Maslow’s ERG theory.